Lexmark X644e - Manual

Configured models 10 Learning about the MFP Configured models The following illustrations show a standard MFP and an MFP with a duplex unit and a 500-sheet drawer. Other print media handling options are also available. CAUTION: Floor-mounted configurations require additional furniture for stability....

Understanding the MFP control panel 11 Learning about the MFP Understanding the MFP control panel MFP and scanner settings can be changed several ways: through the MFP control panel, the software application in use, the print driver, MarkVision™ Professional, or the Web pages. Settings changed from ...

Using the LCD touch-screen buttons 17 Learning about the MFP Using the LCD touch-screen buttons The following section provides information on navigating through several screens. Only a few are chosen to demonstrate the use of the buttons. Sample screen one Information on touch-screen buttons Button ...

Menus 23 Learning about the MFP Menus A number of menus are available to make it easy for you to change MFP settings or print reports. To access the menus and settings, press the menu button in the lower right corner of the home screen. When a value or setting is selected and saved, it is stored in ...

Copying 24 2 Copying The following copy topics are available in this and other chapters. Quick copy 1 Place the original document face-up in the automatic document feeder (ADF) or face-down on the flatbed. Adjust the paper guides when using the ADF. 2 Go on the numeric pad. Note: If an LDSS profile ...

Using the flatbed 25 Copying Using the flatbed If you are using the flatbed (scanner glass) to make copies: 1 Open the document cover. 2 Place the document face-down on the scanner flatbed. 3 Close the document cover. 4 Touch Copy on the home screen, or press Go on the numeric pad. For Copy , contin...

Copying from one size to another 27 Copying Copying from one size to another 1 Place your original document in the automatic document feeder face-up, short-edge first. 2 Adjust the paper guides. 3 Touch Copy on the home screen. 4 Touch Copy from :, and then identify the size of your original documen...

Making copies using media from a selected tray 28 Copying 5 Touch Content . 6 Touch Photograph . 7 Touch Copy It . 8 Touch Scan Next or Done . Making copies using media from a selected tray During the copy process, you can select the input tray that contains the media type of choice. For example, if...

Setting the duplex option 29 Copying Setting the duplex option 1 Place your original document in the automatic document feeder face-up, short-edge first. 2 Adjust the paper guides. 3 Touch Copy on the home screen. 4 Touch the button that looks the way you want your copies duplexed. The first number ...

Setting collation options 30 Copying Setting collation options If you want your copies collated, you don’t need to do anything; this is the default setting. For example, two copies of three pages will print page 1, page 2, page 3, page 1, page 2, page 3. If you don’t want your copies collated, you c...

Placing the date and time at the top of each page 31 Copying Placing the date and time at the top of each page 1 Place your original document in the automatic document feeder face-up, short-edge first. 2 Adjust the paper guides. 3 Touch Copy on the home screen. 4 Touch Options . 5 Touch Date/Time St...

Canceling a copy job 32 Copying 7 Touch Done . 8 Touch Copy It . When the end of a set is reached, the “Scan the next page” screen appears. Touch Scan the next page or touch Done . For more information on the Custom job or the job build setting, see the Menus and Messages Guide on the Software and D...

E-mail 33 3 E-mail The MFP can be used to e-mail scanned documents to one or more recipients. There are four ways to send an e-mail from the MFP. You can type the e-mail address, use a shortcut number, use the address book, or a profile. Permanent e-mail destinations can be created in the Manage Des...

Using the address book 34 E-mail 3 Press #, and then enter the recipient's shortcut number. You can enter additional recipients by pressing next and then entering the recipient's shortcut number or address. 4 Touch E-mail It . Using the address book 1 Place the original document in the automatic doc...

Changing the output file type 35 E-mail Changing the output file type 1 Place the original document in the automatic document feeder face-up or on the flatbed face-down. Adjust the paper guides when using the ADF. 2 Touch E-mail on the home screen. 3 Enter an e-mail address. 4 Touch Options . 5 Touc...

Creating an e-mail profile 36 E-mail 7 Go to the MFP, and place your original document in the automatic document feeder face-up, short-edge first. 8 Press #, and then enter the recipient's shortcut number. 9 Touch E-mail It . From the MFP 1 Load the original document in the ADF face-up, short-edge f...

E-mail server setup 38 E-mail E-mail server setup For e-mail to operate, it must be turned on in the MFP configuration and have a valid IP address or gateway address. To set up the e-mail function: 1 Open your Web browser. In the address line, enter the IP address of the MFP you want to configure us...

Faxing 39 4 Faxing Note: Faxing is not supported on all models. The fax function lets you scan items and fax them to one or more recipients directly from the MFP. When you touch Fax, it opens the fax destination screen. You enter the fax number and touch Fax It to send your fax. You can also change ...

Using fax destination shortcuts 40 Faxing Using fax destination shortcuts Fax destination shortcuts are just like the speed dial numbers on a telephone or fax machine. You can assign shortcut numbers when creating permanent fax destinations. Permanent fax destinations or speed dial numbers are creat...

Creating shortcuts 41 Faxing Creating shortcuts Instead of entering the entire phone number of a fax recipient on the control panel each time you want to send a fax, you can create a permanent fax destination and assign a shortcut number. A single shortcut number or a multiple number shortcut can be...

Understanding fax options 42 Faxing Understanding fax options Original: Opens a screen where you can choose the size of the documents you are going to fax. • Touching any of the paper size buttons on the follow-on screen will make that your selection and return you to the Fax Options Screen. • When ...

Changing the fax resolution 43 Faxing Changing the fax resolution 1 Place your original document in the automatic document feeder face-up, short-edge first. 2 Adjust the paper guides. 3 Touch Fax on the home screen. 4 Enter the fax number. 5 Touch Options . 6 Touch the button that represents the res...

Cancel an outgoing fax 44 Faxing Cancel an outgoing fax There are two ways to cancel an outgoing fax: While the original documents are still scanning 1 When using the automatic document feeder, touch Cancel while Scanning… is displayed on the touch screen. 2 When using the scanner bed, touch Cancel ...

Fax setup 45 Faxing Fax setup When you first turn on the MFP or if the MFP has been off for an extended time, Set clock will appear. Additionally, many countries and regions require outgoing faxes to contain the following information in a margin at the top or bottom of each transmitted page, or on t...

FTP 47 5 FTP The MFP scanner lets you scan documents directly to a File Transfer Protocol (FTP) server. Note: Only one FTP address may be sent to at a time. Once an FTP destination has been configured by your system administrator, the name of the destination becomes available as a shortcut number or...

Creating shortcuts 48 FTP Creating shortcuts Instead of entering the entire FTP site address on the control panel each time you want to send a document to an FTP, you can create a permanent FTP destination and assign a shortcut number. A single shortcut number or a multiple number shortcut can be cr...

FTP tips 50 FTP FTP tips The following tips may improve the MFP FTP quality. Question Tip When should I use Text mode? • Text mode should be used when text preservation is the main goal of sending a document to an FTP site, and preserving images copied from the original document is not a concern. • ...

Scanning to a PC or USB flash memory device 51 6 Scanning to a PC or USB flash memory device The MFP scanner lets you scan documents directly to your PC or a USB flash memory device. Your computer does not have to be directly connected to the MFP for you to receive Scan to PC images. You can scan th...

Understanding scan to PC options 52 Scanning to a PC or USB flash memory device Understanding scan to PC options To change the options for the scan to PC Profile, you must click the Quick Setup box, and select Custom . Quick Setup lets you select preset formats or customize your scan job settings. Y...

Scanning to a USB flash memory device 53 Scanning to a PC or USB flash memory device Scanning to a USB flash memory device 1 Place the original document in the automatic document feeder (ADF) face-up or on the flatbed face-down. Adjust the paper guides when using the ADF. 2 Insert the USB flash memo...

Printing 54 7 Printing This chapter covers information about sending a job to print, printing confidential jobs, canceling a print job, printing a menu settings page, a font list, and a directory list. This chapter also provides information on printing folio and statement size media. For tips on pap...

Canceling a print job 56 Printing Canceling a print job There are several methods for canceling a print job. • Canceling a job from the MFP control panel • Canceling a job from a computer running Windows — Canceling a job from the taskbar — Canceling a job from the desktop • Canceling a job from a M...

Printing the menu settings page 57 Printing Canceling a job from a Macintosh computer Canceling a print job from a computer running Mac OS 9 When you send a job to print, the printer icon for your selected MFP appears on the desktop. 1 Double-click the printer icon on your desktop. A list of print j...

Printing a directory list 58 Printing Printing a directory list A directory listing shows the resources stored in flash memory or on the hard disk. To print a listing: 1 Make sure the MFP is on and the Ready message appears. 2 Touch the menu button on the control panel. 3 Touch Reports . 4 Touch the...

Printing confidential and held jobs 59 Printing 4 Enter a User Name and PIN. 5 Send your job to the MFP. Go to the MFP when you are ready to retrieve your confidential print job, and follow the At the MFP steps. At the MFP 1 Touch Held jobs on the home screen. 2 Touch your user name. Note: A maximum...

Printing on specialty media 61 Printing Printing on specialty media Media is paper, card stock, transparencies, labels, and envelopes. The last four are sometimes referred to as specialty media . Follow these instructions to print on specialty media. 1 Load the media as specified for the tray being ...

Loading standard trays and optional trays 62 Printing Loading standard trays and optional trays The MFP has a 500-sheet standard tray. You may have also purchased one or more 250-sheet or 500-sheet optional trays or a 2000-sheet drawer. The steps for loading a 250-sheet tray or 500-sheet tray are th...

Setting the Paper Type and Paper Size 64 Printing Setting the Paper Type and Paper Size After setting the Paper Type and Paper Size to the correct values for the type and size used in the trays, then any trays containing the same size and type are automatically linked by the MFP. Note: If the size o...

Loading the 2000-sheet drawer 67 Printing 6 Slide the side guide toward the inside of the tray until it lightly rests against the edge of the media. 7 Set the Paper Size and Paper Type for the multipurpose feeder to the correct value for the print media you loaded. See Setting the Paper Type and Pap...

Loading the envelope feeder 69 Printing Loading the envelope feeder The optional envelope feeder can accept a variety of envelope sizes. However, the envelope feeder must be adjusted correctly to ensure trouble-free printing. To load the envelope feeder: 1 Adjust the envelope support for the length ...

Linking trays 71 Printing Linking trays Tray linking enables the automatic linking feature for trays when you load the same size and type of print media in multiple sources. The MFP automatically links the trays; when one tray is empty, print media feeds from the next linked tray. For example, if yo...

Understanding paper and specialty media guidelines 72 8 Understanding paper and specialty media guidelines Print media is paper, card stock, transparencies, labels, and envelopes. The MFP provides high-quality printing on a variety of print media. You must consider a number of things concerning prin...

Selecting print media 76 Understanding paper and specialty media guidelines Selecting print media Selecting the appropriate print media for the MFP helps you avoid printing problems. The following sections contain guidelines for choosing the correct print media for the MFP. Paper For the best print ...

Selecting print media 77 Understanding paper and specialty media guidelines Transparencies The MFP can print directly on transparencies designed for use in laser printers. Print quality and durability depend on the transparency used. Always print samples on the transparencies you are considering bef...

Storing print media 79 Understanding paper and specialty media guidelines Card stock Card stock is single ply, and has a large array of properties, such as the moisture content, thickness, and texture, that can significantly affect print quality. See Supported print media for information on the pref...

Avoiding jams 80 Understanding paper and specialty media guidelines Avoiding jams Use appropriate print media (paper, transparencies, labels, and card stock) to help ensure trouble-free printing. See Supported print media for more information. Note: Try a limited sample of any print media you are co...

Installing and removing options 81 9 Installing and removing options Installing input options Order of installation Floor-mounted configurations require additional furniture. You must use either a printer stand or printer base if you are using a 2000-sheet drawer, a duplex unit and an input option, ...

Installing a duplex unit 83 Installing and removing options Installing a duplex unit The duplex unit attaches under the MFP, below the standard tray and above any drawers. Place the duplex unit on top of any installed drawers or the table or MFP cabinet where you plan to use the MFP. The tab, round ...

Installing memory or option cards 84 Installing and removing options Installing memory or option cards CAUTION: If you are installing memory or option cards sometime after setting up the MFP, turn the MFP off and unplug the power cord from the wall outlet before continuing. You can customize the MFP...

Installing or removing a memory card 87 Installing and removing options Installing or removing a memory card Installation Note: MFP or printer memory cards designed for other Lexmark MFPs or printers may not work with this MFP. 1 Remove the system board access cover. (See Accessing the MFP system bo...

Installing or removing a flash memory or firmware card 89 Installing and removing options Installing or removing a flash memory or firmware card Installation Note: Flash memory or firmware cards designed for other Lexmark MFPs may not work with this MFP. 1 Remove the system board access cover. (See ...

Installing an option card 91 Installing and removing options Installing an option card The MFP has one connector that supports the following option cards: • MarkNet N8000 series internal print server • RS-232 Serial Interface Card • Parallel 1284-B Interface Card • Coax/Twinax Adapter for SCS Warnin...

Replacing the shield 92 Installing and removing options Replacing the shield After you have installed options on the MFP system board, follow these steps to reattach the shield and close the doors. 1 Align the keyholes on the shield with the screws on the frame. 2 Slide the shield down onto the scre...

Maintaining the MFP 93 10 Maintaining the MFP Periodically, you need to complete certain tasks to maintain optimum print quality. These tasks are covered in this chapter. If several people are using the MFP, you may want to designate a key operator to do the setup and maintenance of the MFP. Refer p...

Determining the status of supplies 94 Maintaining the MFP Determining the status of supplies The MFP control panel alerts you once a supply item or maintenance is required. The Print status message bar at the bottom of the touch screen indicates if the MFP is Ready and lets you know if any supplies ...

Conserving supplies 95 Maintaining the MFP Conserving supplies Several settings in your application software or through the touch screen let you conserve toner and paper. For more information on changing these settings, see the Menus and Messages Guide on the Software and Documentation CD. Ordering ...

Ordering supplies 97 Maintaining the MFP You can use the packing material from the new cartridge to ship the old cartridge back to Lexmark for recycling. See Recycling Lexmark products for more information. Ordering a maintenance kit 80 Scheduled maintenance advised appears on the display after 300,...

Cleaning the scanner glass and backing material 99 Maintaining the MFP Cleaning the scanner glass and backing material 1 Open the document cover. 2 Dampen a clean, lint-free cloth or cotton swab with isopropyl alcohol (95%). 3 Wipe the scanner glass and backing material by moving the cloth or swab f...

Scanner registration 100 Maintaining the MFP Scanner registration Scanner Registration is a process to align the scan area with the paper location. Two pieces of either letter or A4 dark colored paper are needed for this process. 1 Turn the MFP off. 2 Open the document cover. 3 Clean the scanner gla...

Moving the MFP 101 Maintaining the MFP Moving the MFP Follow these guidelines to move the MFP within the office or to prepare the MFP for shipment. CAUTION: Follow these guidelines to avoid injuring yourself or damaging the MFP. • Always use at least three people to lift the MFP. • Always turn off t...

Clearing jams 102 11 Clearing jams By carefully selecting print media and loading it properly, you should be able to avoid most paper jams. For more information on avoiding paper jams, see Avoiding jams . If jams do occur, follow the steps outlined in this section. To resolve the paper jam messages,...

Access doors and trays 103 Clearing jams Access doors and trays The following illustration shows the path that print media travels through the MFP. The path varies depending on the input source (trays, multipurpose feeder, envelope feeder) you are using. The numbers in following illustration indicat...

Clearing jams 105 Clearing jams 260 Paper Jam Check Env Feeder The envelope feeder feeds envelopes from the bottom of the stack; the bottom envelope will be the one that is jammed. 1 Lift the envelope weight. 2 Remove all envelopes. If the jammed envelope has entered the MFP and cannot be pulled out...

Clearing jams 111 Clearing jams 202 Paper Jam Open Rear Door 1 If the paper is exiting the MFP, pull the media straight out, and then touch Continue . Otherwise, continue with step 2. 2 Open the MFP rear door. CAUTION: The inside of the MFP may be hot. Allow the MFP to cool before touching any inter...

Clearing jams 112 Clearing jams 23x Paper Jam Open Duplex Rear Door 1 Open the duplex rear door. 2 Remove the jammed media. Depending on the media location, pull the media either up or down. 3 Close the duplex rear door. Make sure it snaps into place. 4 Touch Continue .

Clearing ADF Jams 113 Clearing jams Clearing ADF Jams 290, 291, 292, and 294 Scanner Jams 1 Remove all original documents from the ADF. 2 Open the ADF cover, and remove any jammed pages. 3 Open the document cover, and remove any jammed pages. 4 Open the scan unit access door, and remove any jammed p...

Administrative support 114 12 Administrative support Adjusting control panel brightness If you are having trouble reading your control panel display, the LCD brightness can be adjusted through the Settings menu. Brightness 1 Make sure the MFP is on. 2 Touch the Menus button on the home screen. 3 Tou...

Adjusting screen timeout 115 Administrative support • All settings in the Parallel menu, Serial menu, Network menu, and USB menu. 7 Touch Submit . 8 Touch Home . Adjusting screen timeout To adjust the Screen Timeout setting: 1 Make sure the MFP is on. 2 Touch the Menus button on the home screen. 3 T...

Encrypting the hard disk 121 Administrative support 6 Indicate the setting for each sub-item as required for the network environment. 7 Click Submit . Confidential Print Setup Confidential Print Setup allows the designation of a maximum number of PIN entry attempts and allows setting an expiration t...

Hard disk wiping 122 Administrative support 3 Release the buttons when the touch screen blinks and is blank momentarily. Wait. The Config Menu appears. 4 Touch the down arrow to scroll to Disk Encryption . 5 Touch the right arrow to enter the Disk Encryption menu. 6 Touch the right arrow next to Dis...

Using the restricted server list function 123 Administrative support Using the restricted server list function The Restricted Server List lets a system support person restrict which hosts are allowed to communicate with the MFP over the network which prevents other hosts from managing and printing t...

Troubleshooting 124 13 Troubleshooting Understanding MFP messages The MFP displays three types of messages: status messages, attendance messages, and service messages. Status messages provide information about the current state of the MFP. They require no action on your part. Attendance messages ale...

Printing multiple language PDFs 125 Troubleshooting Printing multiple language PDFs Solving printing problems Symptom Cause Solution Some documents do not print. The documents contain unavailable fonts. 1 Open the document you want to print in Adobe Reader. 2 Click the printer icon.The Print dialog ...

Solving copy quality problems 127 Troubleshooting Solving copy quality problems The following solutions will help solve copy problems. For additional information, see Copy tips . Solving scan quality problems The following solutions will help solve scan problems. For additional information, see Scan...

Solving fax quality problems 128 Troubleshooting Solving fax quality problems The following solutions will help solve copy problems. For additional information, see Fax tips . Solving option problems If an option does not operate correctly after it is installed, or if it quits working: • Turn the MF...

Solving paper feed problems 130 Troubleshooting Solving paper feed problems Symptom Cause Solution Paper frequently jams. You are using paper that does not meet the MFP specifications. Use recommended paper and other specialty media. See the Card Stock & Label Guide available on our Lexmark Web ...

Print quality troubleshooting 131 Troubleshooting Print quality troubleshooting To help isolate print quality problems, print the “Print defects guide,” and check for repeating defects. If repeating defects appear, print the Print Quality Test Pages. Printing the print defects guide 1 Touch the help...

Solving print quality problems 132 Troubleshooting Solving print quality problems The information in the following table may help you solve print quality problems. If these suggestions still do not correct the problem, call for service. You may have an MFP part that requires adjustment or replacemen...

Notices 136 Notices Conventions Note: A note identifies something that could help you. CAUTION: A caution identifies something that could cause you harm. Warning: A warning identifies something that could damage your product hardware or software. Electronic emission notices Federal Communications Co...

Notices 137 Notices European Community (EC) directives conformity Declaration of Conformity with Regard to the EU Directive 1999/5/EC (R&TTE Directive) in languages of the European Community. English Hereby, Lexmark International Inc., declares that this Product is in compliance with the essenti...

Notices 138 Notices This product is in conformity with the protection requirements of EC Council directives 89/336/EEC, 73/23/EEC, and 1999/5/EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility and safety of electrical equipment design...

Notices 139 Notices Japanese VCCI notice If this statement appears on your product, the following statement is applicable. Korean MIC statement If this symbol appears on your product, the accompanying statement is applicable. This equipment has undergone Type Approval/EMC registration as a business ...

Notices 140 Notices The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of this equipment. If this happens, the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninter...

Notices 143 Notices ENERGY STAR Waste from Electrical and Electronic Equipment (WEEE) directive The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions abo...

144 Index Numerics 42.xy Cartridge region mismatch 124 A address book 40adjust paper tray 62adjusting Power Saver 115screen timeout 115 adjusting quality 29Advanced Password, menu protection 116Advanced Password, setting 118appendix template 1-column 136 applying template to existing files 1-column ...