Lennox G8 - Manual

Guide to Operation 54-0198 1 Contents 1 System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 2 Receiving Satellite Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 3 Turning On the System . . . . . . . . . . . . . . . . . . . . . . . ...

Guide to Operation 54-0198 3 1 System Overview A complete satellite TV system, illustrated in Figure 1, includesthe TracVision G8 antenna unit connected to the Master ControlUnit (MCU), an IRD (satellite TV receiver), and a television set. System Compatibility The TracVision G8 is fully compatible w...

54-0198 4 TracVision G8 Owner’s Manual - Guide to Operation Satellite Library Your TracVision G8 includes a pre-programmed satellite libraryof North American, European, and Latin American satelliteservices. If the satellite service you wish to receive is not alreadyin the satellite library, an autho...

Guide to Operation 54-0198 5 2 Receiving Satellite Signals For TracVision G8 to receive satellite TV signals, the antennamust have a clear line of sight to the satellite. If you only receiveintermittent signals or the antenna cannot find the satellite, checkaround your vessel for any objects that co...

54-0198 6 TracVision G8 Owner’s Manual - Guide to Operation 3 Turning On the System The TracVision G8 system is easy to use. Antenna unitinitialization and satellite acquisition are completely automatic. To use the TracVision G8 system, follow the steps below. 1. Turn on the IRD and the television. ...

Guide to Operation 54-0198 7 4 Changing Channels andSwitching to the Second Satellite TracVision G8 can have a pair of satellites installed, either one ofwhich can be the active satellite selection. There are severalmethods of selecting whether your TracVision G8 will trackSatellite A or Satellite B...

54-0198 8 TracVision G8 Owner’s Manual - Guide to Operation Switching Satellites Using the MCU If you’re unable to switch between satellites using the IRDremote control, use the MCU front panel buttons to selectbetween Satellite A and Satellite B. Press the left button to selectSatellite A and the r...

Guide to Operation 54-0198 9 Sleep Mode When the vessel has come to a stop and holds its position for oneminute (e.g., at a dock), the antenna unit enters Sleep Mode,which locks the antenna in place to conserve power. As soon asthe vessel moves beyond a 1° - 2° window, or the RF levelchanges signifi...

54-0198 10 TracVision G8 Owner’s Manual - Guide to Operation 7 Using the MCU Interface All TracVision G8 operations are controlled and monitored usingthe MCU. An LCD display shows configuration data and threesoft keys enable you to perform basic menu-driven tasks. During the TracVision G8 installati...

Introduction 54-0198 13 1 – Introduction This section provides a basic overview of the TracVision G8 system. Itexplains how the system works and describes the function of eachcomponent. Contents 1.1 System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 1.2 System ...

Introduction 54-0198 17 1.2 System Components Your TracVision G8 system includes the following components: Antenna Unit The antenna unit houses the antenna positioning mechanism, lownoise block (LNB), GPS, and three-axis sensor within a moldedABS radome. The European version includes a skew controlm...

Installation 54-0198 19 2 – Installation This section explains how to install, configure, and test the TracVision G8 system. Follow the simple procedures in this sectionsequentially to ensure a safe and effective installation. Contents 2.1 Planning the Installation . . . . . . . . . . . . . . . . . ...

Installation 54-0198 21 2.1 Planning the Installation Who Should Install the TracVision G8 KVH recommends that a KVH-authorized technician install theTracVision G8 system. Installers should have experienceinstalling electronic equipment on a vessel. Materials and Equipment Required for Installation ...

Choosing Component Locations When determining component locations, first keep in mindaccessibility and cable lengths between units. For example, sincethe data/power cable is 100 ft (30 m) long, the MCU must belocated within 100 ft (30 m) of the antenna. The major considerations in locating the TracV...

• The mounting surface should be flat and strongenough to carry the complete assembly (85 lbs/38.6 kg). To prevent warpage to the antennabaseplate, make sure that the mounting surface isrigid so that it cannot flex when the vesselvibrates. If necessary, add a strength member tothe mounting site to s...

Choosing the Best Location for the MCU • The MCU should be mounted in a dry location,allowing enough room at the back for connectingsystem cables. • The MCU should be placed so that the LCDdisplay is visible and the buttons are accessible tothe user. • The MCU is not susceptible to magneticinterfere...

2.3 Connecting the IRD(s) Connecting the RF Cable(s) Each RF cable must be an RG-11 (75 ohms) cable fitted with F-type connectors. The RF cables should already be connected tothe antenna baseplate (see Step 12 of Section 2.2, “Mounting the TracVision Antenna,” on page 29 ). The following sections ex...

Option 3 - Connecting Three or More IRDs (North American and Latin American Systems) To connect three or four IRDs to the TracVision antenna, you willneed to install an active multiswitch (Channel Master model6214IFD or equivalent) between the antenna and the IRDs. TwoRF cables should already be con...

Multiple Multiswitch Installation If you need to connect more than four IRDs to the TracVisionantenna, you may carry out a multiple multiswitch installation,as shown in Figure 2-14. Installation 54-0198 33 Multiswitch DC In RHCP +13v VHF/UHF LHCP +18v Out 1 Out 2 Out 3 Out 4 DC Power Multiswitch DC ...

Option 3 - Connecting Three or More IRDs (European Systems) Because the European system comes with a quad-output LNB, allfour RF outputs from the TracVision antenna can be connected toindividual IRDs. Connecting Three or Four IRDs To connect a third IRD, a third RF cable should already beconnected t...

Connecting the IRD Ground Wire A grounding wire has been provided to connect your IRD to asuitable ground. Attach the grounding wire to any suitable screwon the rear panel of the IRD with a good contact with the IRDchassis. The other end should be connected to a suitable ground,ideally to the MCU gr...

Connecting the Antenna Data/Power Cable Connect the antenna data/power cable to the data/powerconnector on the MCU’s rear panel (see Figure 2-16 ). Do not overtighten; finger-tight is sufficient. Connecting Vessel Power and the IRD Ground Wire Short circuits may result in severe electrical shock or ...

2.5 Mounting the MCU Mount the MCU using either of the following options: Option 1 - Velcro Fastening on a Horizontal Surface Option 2 - Flush-mounting The following sections describe how to mount the sensor for bothof these options. Option 1 - Velcro Fastening on a Horizontal Surface 1. Choose a lo...

54-0198 40 TracVision G8 Owner’s Manual - Guide to Technical Information 2.6 Activating/Programming the IRD Before it can be used, your IRD must be activated and/orprogrammed, as described below. DIRECTV and DISH Network IRD Activation KVH makes it easy to activate your DIRECTV or EchoStar (DISHNetw...

Installation 54-0198 41 Programming DSS Plus IRDs If you are using multiple DSS Plus IRDs and intend to shift fromone satellite to another, only one of the IRDs can be configured as a two-satellite receiver. All other IRDs must be configured as one-satellite receivers. The two-satellite IRD will det...

Installation 54-0198 43 Installing Your Selected Satellites To install your selected satellites as Satellite A and Satellite B,follow the steps below. 1. Apply power to the MCU. 2. Following the startup sequence, press the center button to bring up the “Install Satellite?” screen. 3. Follow the proc...

Installation 54-0198 45 Programming User-defined Satellites The TracVision G8 satellite library has the capacity for two user-defined satellites in case you want to track a satellite that is notcurrently preprogrammed in the library. User-defined satellitescan only be configured via the MCU’s mainte...

54-0198 46 TracVision G8 Owner’s Manual - Guide to Technical Information Connecting a PC to the MCU Maintenance Port To program your user-defined satellites into the TracVision G8satellite library, you need to connect a PC to the MCU’smaintenance port. This procedure requires WindowsHyperterminal (o...

Installation 54-0198 47 Entering User-defined Satellite Data To configure your user-defined satellites, follow the steps below. 1. Using your PC’s terminal emulation program, enter the SATCONFIG parser command asfollows: Command: SATCONFIG,USERX,YYY,Z,D,L<cr> (<cr> indicates a carriage r...

Installation 54-0198 49 1. Type HALT<cr> to put the antenna in Idle mode. 2. Enter the SATINSTALL parser command as follows: Command: SATINSTALL,<sat_a_name><sat_b_name><cr> Where: <sat_a_name> = the name of your choice forSatellite A (for example: USER1) <sat_b_name...

54-0198 52 TracVision G8 Owner’s Manual - Guide to Technical Information 2.8 Checking Out the System Now that you’ve installed the TracVision G8, you need to verifythat the system functions properly. Check the system startuproutine to ensure that the system is operating within normalparameters. To v...

54-0198 54 TracVision G8 Owner’s Manual - Guide to Technical Information 2.9 Changing Geographic Location If you move to a different geographic area, you will need tomodify your TracVision G8 system to receive satellite TV signalsin the new location. To begin receiving satellite signals in the newar...

Installation 54-0198 55 Install New Satellites When you move to a new area, the list of available satelliteschanges. If you’re moving to Europe, you will need to choose anew satellite pair from the list of available European satellites(see Table 2-6 on page 42 ). If you’re moving to the U.S., you wi...

Using the MCU Interface 54-0198 57 3 – Using the MCU Interface This section explains how to use all of the MCU functions. You will usethe MCU to operate, control, and monitor the TracVision G8. Contents 3.1 Startup and Self-test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59 3.2...

Using the MCU Interface 54-0198 59 3.1 Startup and Self-test To turn on the TracVision G8, follow the steps below. 1. Turn on the IRD and television. 2. Apply operating power to the MCU. 3. Wait while the system initializes and searches for the satellite. The MCU displays the following screens durin...

Main Menu Pressing the center key will cycle the main menu through theavailable functions as follows: The RETURN and CANCEL Keys Throughout the menus, the right-hand key will often bedesignated as either RETURN or CANCEL. These options havethe following functions: • RETURN – Returns to the main menu...

Antenna Error Messages At times, the MCU will display error messages alerting you to aspecific problem (e.g., you have selected an invalid satellite pair).There are also two general antenna error messages that are notrelated to a specific action. “Antenna response incorrect” (shown in Figure 3-4) in...

3.3 Installing Satellites TracVision G8 permits two satellite services (Satellites A and B) tobe installed simultaneously. There is also an option for NONE on Satellite B, permitting single satellite operation. Using the MCU Interface 54-0198 63 Proceed to Section 3.4, "Restarting the Antenna...

Manually Controlling the Antenna In certain circumstances, you may need to control the azimuth,elevation, and tracking of the TracVision G8 antenna manually,using the process shown in Figure 3-12. Use the + and - keys tomanually move the dish. Azimuth measurements are reported asrelative to the bear...

Installing a New Satellite Pair TracVision G8 permits two satellite services (Satellites A and B) tobe installed simultaneously. There is also an option for NONE on Satellite B, permitting single satellite operation. Using the MCU Interface 54-0198 71 Proceed to "Setting Latitude and Longitude I...

Setting Latitude and Longitude If the GPS is blocked, faulty, or unavailable, you can enter thevessel’s latitude and longitude to ensure that the installedsatellites are viewable, as well as to permit the system to setseveral internal parameters. 54-0198 72 TracVision G8 Owner’s Manual - Guide to Te...

Updating Satellite Frequency Data If the antenna is unable to find a satellite, the satellite’s frequencydata may have changed. The Satellite Frequency Scan featureallows you to update the frequency data of any satellite stored inthe system’s library. This function should not be used unless directed...

Configuring Satellite Settings The Configure Satellite menu allows you to change theconfiguration settings for your installed satellites. For eachpolarization, you can change the following settings: • Frequency (either 00000 or a number between10700 - 12700 MHz) • Symbol Rate (01000 - 45000 Mbit/sec...

Control Compass Mode The Control Compass function allows you to turn autocalibrationon/off, read the calibration score, and clear the calibration. Selecting Autocalibration Every antenna’s internal sensor module is calibrated at thefactory in a perfect-world environment. However, hard and softiron e...

Viewing the Calibration Score The calibration score should be checked the first time you areunderway after installing the TracVision G8 and wheneveradjustments are made to vessel equipment that can affect thesensor ’s accuracy. Accuracy (ACC) The ACC data indicates the sensor ’s degree of accuracy. ...

Clearing the Calibration Clearing the calibration resets the system to the factory defaults. Setting Display Brightness The MCU display’s brightness may be adjusted to suit yourpreferences. Press the right-hand key to make the displaybrighter; press the left-hand key to make it dimmer. When youare s...

Troubleshooting 54-0198 81 4 – Troubleshooting This section identifies basic trouble symptoms and lists their possiblecauses and solutions. Contents 4.1 Troubleshooting Matrix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83 4.2 Causes and Remedies for Common Operational Issues . . . ...

54-0198 84 TracVision G8 Owner’s Manual - Guide to Technical Information 4.2 Causes and Remedies forCommon Operational Issues There are a number of common issues that can affect theperformance of the TracVision G8. The following sections addressthese issues and potential solutions. Power Disturbance...

Improper Wiring If the system has been improperly wired, the antenna unit willnot operate correctly. Refer to Section 2.4, “Wiring the MCU,” on page 35 for complete system wiring information. Vessel Turning During Startup If the vessel turns during the two-minute startup sequence thatoccurs immediat...

Satellite Signal Blocked Satellite signals can be blocked or degraded by buildings, othervessels, or equipment on the vessel itself. Refer to “Choosing the Best Location for the TracVision Antenna” on page 23 to make certain that the TracVision G8 antenna unit is in the optimal location.Simply movin...

Type of Multiswitch Used An active (not passive) multiswitch must always be used toconnect the TracVision G8 system to multiple IRDs. Refer to Section 2.3, “Connecting the IRD(s),” on page 31 for directions on proper multiswitch/multiple IRD cabling. 4.3 IRD Troubleshooting The IRD that was provided...

4.5 Computer Diagnostics TracVision G8 has been designed to provide diagnostic readoutsviewed on a PC having an RS-232 serial communication port. Ifyou are unable to isolate a system problem, set up for computerdiagnostics as described below. System problems will most likelybe found somewhere throug...

Maintenance 54-0198 91 5 – Maintenance This section identifies system components that may be replaced in thefield, details how to replace those components, and lists preventivemaintenance routines. Contents 5.1 Warranty/Service Information . . . . . . . . . . . . . . . . . . . . . . . . . . .93 5.2 ...

Maintenance 54-0198 93 5.1 Warranty/Service Information For information on KVH warranty, repair, and liability policies,please refer to the complete warranty statement provided at the conclusion of this manual. If you have any questions, please callyour local authorized dealer/installer or distribut...

5.4 Accessing Antenna ComponentsThrough the Hatch You can access all field replaceable units through the large hatchon the antenna baseplate. You do not need to remove the radome.To remove the hatch cover, simply remove the seven M4 screwssecuring the hatch cover to the baseplate. 5.5 Replacing the ...

5.6 Replacing the Main PCB 1. With a PC connected to the MCU’s maintenance port, apply power to the antenna unit. 2. Record the serial number for later re-entry. 3. Disconnect power from the antenna unit and the IRD. The main PCB is protected within a metal enclosurethat is fastened to the antenna f...

21. Calibrate the antenna gyros as explained in “ Calibrating the Gyros” on page 105 . 22. Reinstall your selected satellites as explained in Section 2.7, “Installing Satellites Using the MCU,” onpage 42 . 5.7 Replacing the RF PCB 1. Disconnect power from the antenna unit and the IRD. The RF PCB is ...

5.8 Replacing the Internal Sensor 1. Disconnect the sensor cable from the internal sensor assembly. 2. Using a 3 ⁄ 8 " nut driver/socket, remove the four #10-32 self-locking nuts and flat washers securingthe internal sensor assembly to the sensor bracket.Remove the old internal sensor. 3. Instal...

5.9 Replacing the Azimuth FOG 1. Disconnect the gyro cable from the fiber optic gyro (FOG). 2. Remove the four #6-32 screws and flat washers securing the FOG to the antenna frame. Removethe old FOG. 3. Apply a drop of Loctite threadlocker to the threads of the screws that you removed in Step 2. Inst...

Calibrating the Gyros To calibrate the azimuth, elevation, and roll gyros, follow thesteps below. 1. With a PC connected to the MCU’s maintenance port, apply power to the antenna unit. 2. Type HALT<cr > (<cr> indicates a carriage return/ENTER key) while the system is performing the limit...

5.10 Replacing the Elevation Gyro 1. Disconnect the gyro cable from the in-line connector. 2. Remove the two M2.5 screws securing the gyro to the LNB/feed tube assembly. Remove the oldgyro. 3. Apply a drop of Loctite threadlocker to the threads of the screws that you removed in Step 2. Installthe ne...

5.11 Replacing the Roll Gyro 1. Disconnect the gyro cable from the in-line connector. 2. Remove the four #4-40 screws and flat washers securing the gyro mounting plate to the PCBmodule. 3. Remove the two M2.5 screws securing the gyro to the gyro mounting plate. Remove the old gyro. 4. Apply a drop o...

5.12 Replacing the Azimuth Motor 1. Disconnect the motor cable from the azimuth motor. 2. Remove the motor shield by pressing on the two sides of the shield above the release tabs. 3. Remove the four #8-32 screws, locking nuts, and washers securing the motor to the antenna frame.Remove the old azimu...

5.13 Replacing the Elevation Motor 1. Disconnect the motor cable from the elevation motor. 2. Remove the motor shield by pressing on the two sides of the shield above the release tabs. 3. Remove the four #8-32 screws and washers securing the motor to the antenna frame. Removethe old elevation motor....

5.14 Replacing the Elevation Belt 1. Loosen (do not remove) the four #8-32 screws securing the motor to the antenna frame until themotor is free to slide upward. Raise the motor tothe top of the slots and retighten the screws tohold it in place. 2. Roll the belt over the motor hub, then over the ant...

5.15 Replacing the Skew Motor (European Systems Only) 1. Using a 7 ⁄ 16 " wrench, carefully disconnect the four RF cables from the LNB. 2. Disconnect the elevation gyro cable from the in-line connector. Maintenance 54-0198 113 Figure 5-31 European LNB/Feed TubeAssembly Figure 5-32 Elevation Gyro...

5.16 Replacing the Skew Belt (European Systems Only) 1. Using a 7 ⁄ 16 " wrench, carefully disconnect the RF cables from the LNB. 2. Disconnect the elevation gyro cable from the in-line connector. Maintenance 54-0198 117 Figure 5-38 European LNB/Feed TubeAssembly Figure 5-39 Elevation Gyro Cable...

5.17 Replacing the LNB 1. Using a 7 ⁄ 16 " wrench, carefully disconnect the RF cables from the LNB. (Figure 5-43 shows a NorthAmerican-style LNB; Figure 5-38 on page 117 shows a European-style LNB). 2. Using a 5 ⁄ 64 " allen key, loosen the two #8-32 set screws securing the LNB in place. Rem...

5.18 Replacing the LNB/Feed Tube Assembly 1. Using a 7 ⁄ 16 " wrench, carefully disconnect the RF cables from the LNB. (Figure 5-44 shows a NorthAmerican-style LNB; Figure 5-38 on page 117 shows a European-style LNB). 2. Disconnect the elevation gyro cable from the in-line connector. Maintenance...

5.19 Preparing for Shipment If you need to repack the antenna unit for shipment, the shippingrestraint that you removed during installation must bereattached. Follow the steps below to reinstall the restraint andget the antenna unit ready for shipping. 1. Using a heavy-duty tie-wrap (which you detac...

Appendices 54-0198 125 Appendices This section contains several appendices of supplemental information,including a mounting template, wiring diagram, and parser commands. Contents A System Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127 B MCU Flush Mount Panel T...

System Specifications 54-0198 127 Appendix ASystem Specifications A.1 Antenna Specifications Physical Characteristics Antenna Unit 39" (99 cm) h x 35" (89 cm) dia;85 lbs (38.6 kg) MCU 7.3" (18.5 cm) d x 8.2" (20.8 cm) w x 2.6" (6.6 cm) h Operating temperature -13°F to +130°F (-25...

Appendix BADCU Flush MountPanel Template Appendix B MCU FlushMount PanelTemplate (Scale 1:1) 129

Comprehensive System Wiring Diagram 54-0198 131 Appendix CComprehensive SystemWiring Diagram The comprehensive TracVision G8 wiring diagram is unavailable in PDF format. If you require a copy of this wiring diagram, please contact KVH TechnicalSupport at +1 401 847-3327 or via email at [email protected]...

Maintenance Port Parser Commands 54-0198 135 Appendix EMaintenance Port Parser Commands The TracVision G8 system parser commands are parsed when thesystem receives an ASCII carriage return (Hex 0D). An ASCII linefeed (Hex 0A) is permitted but is ignored in any transmittedcommand. All system response...

54-0198 136 TracVision G8 Owner’s Manual - Guide to Technical Information Help on Parser Commands Function: lists parser commands Command: HELP Argument: none Response: print a list of all parser commands Calculate Skew Angle Function: report skew angle of the current satellite Command: SKEWANGLE Ar...

KVH Industries Limited Warranty TracVision G8 Limited Warranty on Hardware KVH Industries, Inc. warrants the KVH product purchased against defects in materials for a period of TWO (2) yearsand against factory labor costs for a period of ONE (1) year from the date of original retail purchase by the o...