KitchenAid KUIX535HBS - Troubleshooting Guide

8

02/17

IF YOU NEED SERVICE:

KITCHENAID

®

ICE MAKER

LIMITED WARRANTY

1.

Before contacting us to arrange service, please determine whether your product requires repair. Some questions can be addressed without service.

Please take a few minutes to review the Troubleshooting section of the Use and Care Guide or visit producthelp.kitchenaid.com.

2.

All warranty service is provided exclusively by our authorized KitchenAid Service Providers.

service to:

KitchenAid Customer eXperience Center

In the U.S.A., call 1-800-422-1230. In Canada, call 1-800-807-6777.

If outside the 50 United States or Canada, contact your authorized KitchenAid dealer to determine whether another warranty applies.

ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE

IS REQUIRED TO OBTAIN WARRANTY SERVICE.
Please have the following information available when you call the Customer

eXperience Center:

FIVE YEAR LIMITED WARRANTY

WHAT IS COVERED

WHAT IS NOT COVERED

Name, address, and telephone number
Model number and serial number
A clear, detailed description of the problem
Proof of purchase, including dealer or retailer name and address

3.

1.

Commercial, non-residential, or multiple-family use, or use inconsistent with

published user, operator, or installation instructions.

2.

In-home instruction on how to use your product.

4.

5.

6.

Service to correct improper product maintenance or installation, installation not in

accordance with electrical or plumbing codes, or correction of household electrical

or plumbing (e.g., house wiring, fuses, or water inlet hoses).

solutions, etc.).
Defects or damage caused by the use of non-genuine KitchenAid parts

or accessories.

products not approved by KitchenAid.

13.

THREE YEAR LIMITED WARRANTY (PARTS AND LABOR)

For three years from the date of purchase, when this major

appliance is installed, operated, and maintained according to

instructions attached to or furnished with the product, KitchenAid

brand of Whirlpool Corporation or Whirlpool Canada LP (hereafter

and repair labor to correct defects in materials or workmanship

that existed when this major appliance was purchased or, at

its sole discretion, replace the product. In the event of product

replacement, your appliance will be warranted for the remaining

term of the original unit’s warranty period.

FOURTH THROUGH FIFTH YEAR LIMITED WARRANTY

(SEALED REFRIGERATION SYSTEM PARTS ONLY—

LABOR NOT INCLUDED)

when this major appliance is installed, operated, and maintained

according to the instructions attached to or furnished with

replacement parts for the following components to correct

non-cosmetic defects in materials or workmanship in the sealed

refrigeration system that existed when this major appliance was

purchased: compressor, evaporator, condenser, dryer/strainer, and

does not include labor.
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED

WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED

HEREIN. Service must be provided by a KitchenAid designated

service company. This limited warranty is valid only in the United

States or Canada and applies only when the major appliance

is used in the country in which it was purchased. This limited

warranty is effective from the date of original consumer purchase.

Proof of original purchase date is required to obtain service under

this limited warranty.

interfere with servicing, removal, or replacement of the product.

14.

Service or parts for appliances with original model/serial numbers removed,

DISCLAIMER OF IMPLIED WARRANTIES

altered, or not easily determined.

The cost of repair or replacement under these excluded circumstances shall be

7.

Repairs to parts or systems to correct product damage or defects caused by

8.

Cosmetic damage, including scratches, dents, chips, and other damage to the

workmanship and is reported to KitchenAid within 30 days.

9.

Discoloration, rust, or oxidation of surfaces resulting from caustic or corrosive

environments including, but not limited to, high salt concentrations, high moisture

or humidity, or exposure to chemicals.

10.

Food or medicine loss due to product failure.

11.

Pickup or delivery. This product is intended for in-home repair.

12.

Travel or transportation expenses for service in remote locations where an

authorized KitchenAid servicer is not available.

IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR

PURPOSE, ARE LIMITED TO FIVE YEARS OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow limitations on the

also may have other rights that vary from state to state or province to province.

DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY

KitchenAid makes no representations about the quality, durability, or need for service or repair of this major appliance other than the representations

contained in this warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this major appliance, you should

ask KitchenAid or your retailer about buying an extended warranty.

and you also may have

other rights that vary from state to state or province to province.

LIMITATION OF REMEDIES: EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES

YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. KITCHENAID SHALL

NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of incidental or