Page 3 - iii
Related Publications The following product publications are available throughIBM or your IBM Authorized Dealer. Related Diskettes The following diskettes are available through IBM or yourIBM Authorized Dealer. Publication Part, Form Number Mobile Systems HMMVolume 1: Laptop,Notebook, Portable, andTh...
Page 4 - iv
Diskette Part, Form Number ThinkPad 300 (2615)Advanced DiagnosticsDiskette 33G9361, S33G-9361 ThinkPad 350, 350C, 425,425C (2618) AdvancedDiagnostics Diskette A211000, GA21-1000 ThinkPad 365 (2625)Advanced DiagnosticsDiskette 76H7578, S30H-2498 ThinkPad 380/385 (2635)Maintenance Diskette 06J0333, S0...
Page 5 - Contents; General Descriptions
Contents General Descriptions . . . . . . . . . . . . . . 1 Introduction . . . . . . . . . . . . . . . . . . . . 1 Important Service Information . . . . . . . . . . 1 Drive and Diskette Compatibility Matrix . . . . . 3 Safety Notices (Multi-lingual Translations) . . . . 3 Safety Information . . . . ...
Page 6 - vi
Beep Symptoms . . . . . . . . . . . . . . . . 57 Audio-Related Symptoms . . . . . . . . . . . 58 CD-ROM-Related Symptoms . . . . . . . . . . 58 Function-Related Symptoms . . . . . . . . . . 60 Indicator-Related Symptoms . . . . . . . . . . 60 Infrared-Related Symptoms . . . . . . . . . . . 61 Keyboa...
Page 7 - Introduction; Important; FRU Replacement Strategy; Before Replacing Parts; Copyright IBM Corp. 1999
Introduction General Descriptions This chapter includes the descriptions for all ThinkPadmodels. Some descriptions might not apply to theparticular computer. Introduction Important Service Information Important Diskette fixes are customer installable. The diskettefixes are located on the PC Company ...
Page 8 - Hard Disk Drive Replacement Strategy:; Attention; How to Use Error Messages:; Use the error; How to Read POST Error Messages:; POST
Introduction Attention A customized setup configuration (other than defaultsettings) may exist on the computer you are servicing.Running Automatic Configuration may alter thosesettings. Note the current configuration settings (usingthe View Configuration option) and verify that thesettings are in pl...
Page 9 - Drive and Diskette Compatibility Matrix; Note; General Descriptions
Introduction Drive and Diskette Compatibility Matrix The following table provides identification information for3.5-inch drives. Diskette Drive Identifying Mark 3.5-Inch - 1.44MB 1.44 on the eject button 3.5-Inch - 2.88MB 2.88 on the eject button The following table provides compatibility informatio...
Page 10 - Safety Notice 1
Introduction Safety Notice 1 Before the computer is powered-on after FRUreplacement, make sure all screws, springs, or othersmall parts are in place and are not left loose insidethe computer. Verify this by shaking the computer andlistening for rattling sounds. Metallic parts or metalflakes can caus...
Page 11 - Safety Notice 2
Introduction Safety Notice 2 Some standby batteries contain a small amount ofnickel and cadmium. Do not disassemble it, rechargeit, throw it into fire or water, or short-circuit it. Disposeof the battery as required by local ordinances orregulations. Use only the battery in the appropriateparts list...
Page 12 - Safety Notice 3
Introduction Safety Notice 3 The battery pack contains small amounts of nickel. Donot disassemble it, throw it into fire or water, orshort-circuit it. Dispose of the battery pack as requiredby local ordinances or regulations. Use only thebattery in the appropriate parts listing when replacingthe bat...
Page 13 - Safety Notice 4
Introduction Safety Notice 4 The lithium battery can cause a fire, explosion, orsevere burn. Do not recharge it, remove its polarizedconnector, disassemble it, heat it above 100°C(212°F), incinerate it, or expose its cell contents towater. Dispose of the battery as required by localordinances or reg...
Page 14 - Safety Notice 5
Introduction Safety Notice 5 If the LCD breaks and the fluid from inside the LCDgets into your eyes or on your hands, immediatelywash the affected areas with water for at least 15minutes. Seek medical care if any symptoms from thefluid are present after washing. Si le panneau d'affichage à cristaux ...
Page 15 - Safety Notice 6
Introduction Safety Notice 6 To avoid shock, do not remove the plastic cover thatsurrounds the lower portion of the inverter card. Afin d'éviter tout risque de choc électrique, ne retirezpas le cache en plastique protégeant la partieinférieure de la carte d'alimentation. Aus Sicherheitsgründen die K...
Page 16 - Safety Notice 8; Safety Information
Introduction Safety Notice 8 Before removing any FRU, power-off the computer,unplug all power cords from electrical outlets, removethe battery pack, then disconnect any interconnectingcables. Avant de retirer une unité remplaçable en clientèle,mettez le système hors tension, débranchez tous lescordo...
Page 19 - Safety Inspection Guide:
Introduction Safety Inspection Guide: The intent of this inspection guide is to assist you in identifying potentiallyunsafe conditions on these products. Each machine, as itwas designed and built, had required safety items installedto protect users and service personnel from injury. Thisguide addres...
Page 20 - Grounding Requirements:; Laser Compliance Statement
Introduction Protect against ESD damage by equalizing the charge sothat the machine, the part, the work mat, and the personhandling the part are all at the same charge. Notes 1. Use product-specific ESD procedures when they exceed the requirements noted here. 2. Make sure that the ESD protective dev...
Page 23 - Read This First; Important Notes; What to Do First:
Read This First Read This First Before you go to the checkout guide, be sure to read thissection. Important Notes Only certified trained personnel shouldservice the computer. Read the entire FRU removal and replacementpage before replacing any FRU. Use new nylon-coated screws when youreplace F...
Page 24 - Damage caused by liquid spilled into the system.
Read This First Before checking problems with the computer, determinewhether the damage is covered under the warranty byreferring to the following: Note During the warranty period, the customer may beresponsible for repair costs if the computer damagewas caused by misuse, accident, modification,unsu...
Page 25 - Plastic to plastic
FRU Replacement Notices FRU Replacement Notices This section contains notices for removal and replacement.Read this section carefully before replacing any FRU. LCD Replacement Notice The TFT LCD for the computer contains over 2,359,296thin-film transistors (TFTs). A small number of missing,discolore...
Page 26 - System Board Replacement Notice; Restoring the System
FRU Replacement Notices Torque driverIf you have a torque driver, refer to the “Torque”column with each step. Make sure you use the correct screw, and tighten allscrews firmly to the torque shown in the table if youhave a torque screwdriver. Never use a screw thatyou removed. Use a new one. Make...
Page 27 - Note: SERUPDT.EXE is in the ThinkPad Hardware; SERUPDT R; Note: You can disregard the hard disk drive serial; SERUPDT W nn SSSSSSS
FRU Replacement Notices You must restore each of those serial numbers except thesystem board serial number to its original number whenreplacing the system board. To save the original serial numbers, do the following: 1. Boot from DOS, or open an MS-DOS prompt. 2. Insert the ThinkPad Hardware Mainten...
Page 29 - A to enter advanced diagnostic mode.
Related Service Information Related Service Information This section provides information about the following: “How to Use Error Messages” “How to Diagnose Multiple FRUs” “Reset Switch” “Running a Low-Level Format” “Service Web Site” on page 24 “Passwords” on page 24 “Power Management ...
Page 30 - Service Web Site; Maintenance diskette:; Passwords; POP is the same as one of the HDPs (HDP-1; Supervisor and Hard Disk Passwords:
Related Service Information 1. Insert the ThinkPad Hardware Maintenance Diskette Version 1.05 or a later version into the diskette driveand power on the computer. 2. Select Format the hard disk from the main menu.3. Select the drive from the menu.4. Follow the instructions on the screen. Service Web...
Page 31 - Note: The supervisor password and hard disk password; How to Remove the Power-On Passwords:; Power Management Features
Related Service Information power-on password at the supervisor password prompt. Inthis case, the Password, Start up, Network, and Initializeor Asset ID (for some models) icons cannot be selected. Note: The supervisor password and hard disk password cannot be replaced if they are forgotten. If thecu...
Page 33 - Hibernation Mode; For the Windows NT User
Related Service Information independent of the operating system, so thecomputer might behave differently from yoursetting if you set the low-battery alarm. Thecomputer chooses appropriately between yoursetting and the default setting. Note: The computer cannot enter suspend mode if it is attached to...
Page 34 - Related Service Information; The Fn
Related Service Information The following events cause the computer to enterhibernation mode: The Fn + F12 keys are pressed. The Hibernation button is selected in the Fuel-Gaugeprogram. The power switch is turned off when hibernationmode is set to Hibernate by Power Switch in theWindows 98 Pow...
Page 35 - Fn Key Combinations
Related Service Information Fn Key Combinations The following table shows the Fn key and function keycombinations and their corresponding functions. The Fn key works independently from the operatingsystem. The operating system obtains the status throughthe system management interface to control the ...
Page 36 - Checkout Guide; Note: The diagnostic tests are intended to test only IBM; Obtain the failing symptoms in as much detail as; Note: To run the diagnostics, refer to “Running the; Diagnostics” on page 39.; Go To
Checkout Guide Checkout Guide Use the following procedure as a guide for computerproblems. Note: The diagnostic tests are intended to test only IBM products. Non-IBM products, prototype cards, ormodified options can give false errors and invalidsystem responses. 1. Obtain the failing symptoms in as ...
Page 37 - Audio Checkout; ISA Audio Check Out; Diskette Drive Checkout; Note: Some ThinkPad 600E computers support only one
Checkout Guide Symptoms (Verified) Go To Symptoms cannot bere-created (intermittentproblems). Use thecustomer-reportedsymptoms and go to“Symptom-to-FRUIndex” section. Audio Checkout ISA Audio Check Out 1. Go to the diagnostic menu by selecting Test in the Easy-Setup menu. 2. Select Audio and run the...
Page 38 - Fan Checkout; A to enter the advanced diagnostic mode.; Indicator LED Checkout
Checkout Guide 7. Insert the blank diskette when instructed and follow the instructions on the screen. 8. If the controller test detects an error, FRU code 10 appears. Replace the system board. 9. If the controller test runs without errors, the drive read/write tests start automatically. If a drive ...
Page 39 - Note: When the Fn key is pressed, a black square briefly; Memory Checkout; Note: If the computer has a base memory slot and
Checkout Guide the keyboard test. See “Running the Diagnostics” onpage 39 for details. Note: When the Fn key is pressed, a black square briefly appears. If the tests detect a keyboard problem, do the followingone at a time to correct the problem. Do not replace anondefective FRU: 1. Reseat the keybo...
Page 40 - Note: Make sure that the DIMM is fully installed into; System Programs in Flash Memory:
Checkout Guide If an error appears: If the computer don't have the base memory slot,replace the system board. If the computer has the base memory slot,remove the DIMM installed in the base memoryslot and go to step 2 on page 33. Then if anerror appears, replace the system board. If an error does...
Page 41 - Port Replicator Checkout; Port Replicator Power Overload:; Power Systems Checkout
Checkout Guide Port Replicator Checkout Use the following procedure to isolate a port replicatorproblem. The port replicator attaches to the systemexpansion connector at the rear of the computer: 1. Power off the computer.2. Remove the failing devices from the port replicator.3. Unplug the AC Adapte...
Page 42 - Checking the AC Adapter:; Note: An audible noise from the AC Adapter does not; Checking Operational Charging:
Checkout Guide 3. Disconnect the AC Adapter and install the charged battery pack; then check that power is supplied by thebattery pack. If you suspect a power problem, see the appropriate powersupply checkout in the following list: “Checking the AC Adapter” “Checking Operational Charging” “Che...
Page 43 - Checking the Battery Pack:; Note: In this case, the battery pack is
Checkout Guide pack. If the charge indicator or icon still does not turn on,replace the battery pack. If the charge indicator still does not turn on, replace eitherthe system board or DC-DC card that the battery isconnected to. Then reinstall the battery pack. If thereinstalled battery pack is not c...
Page 44 - Checking the Backup Battery:; Note: Be careful not to measure the wrong side of; System Board and CPU Card Checkout; Note: Don't touch the keyboard and pointing device
Checkout Guide Checking the Backup Battery: Do the following: 1. Power off the computer and unplug the AC Adapter from the computer. 2. Turn the computer upside down.3. Remove the backup battery (see “Removal and Replacement” section of each model). 4. Measure the voltage of the backup battery. See ...
Page 45 - TrackPoint Checkout; that the item is selected.; Note: This step is only for the model that has the; Verify that all buttons work correctly.; Running the Diagnostics
Running the Diagnostics 2. If FRU code 10 appears, replace the system board but do not replace the CPU card. Remove the CPUcard from the old system board and install it to thenew system board. 3. If FRU code 11 appears, reseat the CPU card.4. Rerun the test to verify the fix.5. If FRU code 11 remain...
Page 47 - PC Card Slots Test; Note: The illustration shows a ThinkPad 770
Running the Diagnostics PC Card Slots Test The green LED on the PC test card turns on when the PCCard slot test is running. If the LED does not turn on,check that the card is installed correctly by reseating it. Ifthe LED still does not turn on after the card is reseated, tryusing another slot for t...
Page 48 - Diagnostic Error Codes
Running the Diagnostics USB ports of the docking station and click on USB-3and USB-4. Displaying the Error Log Diagnostic errors are printed on a printer attached to theparallel port when the error is detected. The error is alsologged in the system memory. Use the following procedure to display the ...
Page 50 - two leftmost digits first then replace the; FRU that indicated by the; two rightmost digits. No FRU
Running the Diagnostics FRU Codes: If an error is detected by the diagnostic tests, a four-digit FRU code is displayed. The FRU codeindicates two suspected FRUs. Replace the FRU that isindicated by the two leftmost digits first; then replace the FRU that indicated by the two rightmost digits. No FRU...
Page 55 - Model-Unique Functions
Model-Unique Functions Model-Unique Functions Product Overview The following table is an overview of the system featuresof the ThinkPad 600 series: Feature Description Processor For 600: Intel Pentium MMX 233 MHz, L2 cache Intel Pentium II 233 MHz, L2 cache Intel Pentium II 266 MHz, L2...
Page 57 - Status Indicators
Model-Unique Functions Status Indicators The system status indicators show the current computerstatus in different colors (green and orange): Symbol Color Meaning .1/ Battery Green The battery is fully charged. Orange The battery is charging. Blinkingorange The battery needs charging. .2/ Suspend Mo...
Page 58 - Note: Perform the FRU replacement or actions in the; If no codes are available, use narrative symptoms.; Note: For IBM devices not supported by diagnostic; Numeric Error Codes
Symptom-to-FRU Index Symptom-to-FRU Index The symptom-to-FRU index lists the symptoms and errorsand their possible causes. The most likely cause is listedfirst. Note: Perform the FRU replacement or actions in the sequence shown in the “FRU/Action in Sequence”column. If a FRU replacement did not solv...
Page 63 - Beep Symptoms; No Beep Symptoms
Symptom-to-FRU Index Beep Symptoms No Beep Symptoms Symptom / Error FRU / Action in Sequence Continuous beeps. 1. System board One beep and a blank,unreadable, or flashingLCD. 1. Reseat the LCD connector 2. LCD assembly 3. System board One beep, and the message“Unable to access bootsource.” 1. Boot ...
Page 64 - Audio-Related Symptoms
Symptom-to-FRU Index Audio-Related Symptoms Symptom / Error FRU / Action in Sequence In OS/2, DOS, or Windowsmultimedia programs, nosound comes from thecomputer. (Only systembeeps are heard atpower-on.) Check that the devicedriver is installedcorrectly. CD-ROM-Related Symptoms Symptom / Error FRU / ...
Page 66 - Function-Related Symptoms; Indicator-Related Symptoms
Symptom-to-FRU Index Function-Related Symptoms Symptom / Error FRU / Action in Sequence The system does notsuspend or resume whenthe LCD is closed oropened. 1. Go to “Suspend Mode” on page 26,and check that thecomputer can entersuspend mode. 2. Boot an operating system and pressFn + F4. If the compu...
Page 67 - Infrared-Related Symptoms
Symptom-to-FRU Index Infrared-Related Symptoms Symptom / Error FRU / Action in Sequence Unable to communicateusing the Infrared (IR) Port. 1. Make sure the setup for the IR is correct.Use the ThinkPadConfigurations utility. 2. Make sure there are no fluorescent lightsnear the computer.The computer m...
Page 68 - LCD-Related Symptoms
Symptom-to-FRU Index LCD-Related Symptoms Important The TFT LCD for the notebook computer containsover 2,359,296 thin-film transistors (TFTs). A smallnumber of missing, discolored, or lighted dots (on allthe time) is characteristic of TFT LCD technology, butexcessive pixel problems can cause viewing...
Page 69 - PC Card-Related Symptoms
Symptom-to-FRU Index PC Card-Related Symptoms Symptom / Error FRU / Action in Sequence PC Card does not work ineither the upper slot or thelower slot. Diagnostic error code: DEV 080ERR 33FRU 7210 1. Reseat the PCMCIA slot assembly. 2. PCMCIA slot assembly 3. System board PCMCIA slot pin isdamaged. P...
Page 70 - Power-Related Symptoms; Other Symptoms; Intermittent Problems; When analyzing an intermittent problem, do the following:; board in loop mode at least 10 times.; Undetermined Problems
Symptom-to-FRU Index Power-Related Symptoms Symptom / Error FRU / Action in Sequence Power shuts down duringoperation. 1. Go to “Power Systems Checkout”on page 35. 2. Battery pack 3. Remove the battery pack and let it cool for2 hours. 4. System board 5. Check the power outlet. The system does not po...
Page 72 - FRU Removals and Replacements; Caution
FRU Removals and Replacements FRU Removals and Replacements This section contains information about removals andreplacements: Do not damage any part. Only certified and trainedpersonnel should service the computer. The arrows in the “Removals and Replacements”section show the direction of moveme...
Page 77 - When the security screw is installed; In step
FRU Removals and Replacements 1050 UltraslimBay Device The artwork shows the FDD in the UltraslimBay, one of theCD-ROM drive, DVD Drive, battery pack, or HDD withadapter is available in the UltraslimBay. 1 2 When the security screw is installed In step .1/ , use a 2.5-mm allen wrench to remove the s...
Page 80 - When you tear off the insulator in step; Bottom view
FRU Removals and Replacements 1070 Keyboard Battery Pack (1030) Hard Disk Drive (1040) CD-ROM Drive or Diskette Drive (1050) Keyboard Assembly (1060) Note When you tear off the insulator in step .1/ , do it gently for it is reused. 2 1 4 3 2 Bottom view 4 Step Screw (Quantity) Color Torque ....
Page 87 - 115 System Kit for RFID
FRU Removals and Replacements 1115 System Kit for RFID Note This FRU is only for 600E (2645-AAU) only. Battery Pack (1030) Hard Disk Drive (1040) CD-ROM Drive or Diskette Drive (1050) Keyboard Assembly (1060) Modem Card (1110) 1120 Sub Card Battery Pack (1030) Hard Disk Drive (1040) ...
Page 91 - TV out card is available for 600E model only.
FRU Removals and Replacements 1140 Guide Rail, Mic. Cable, or TV OutCard Battery Pack (1030) Hard Disk Drive (1040) CD-ROM Drive or Diskette Drive (1050) Keyboard Assembly (1060) Note TV out card is available for 600E model only. For 600 Step Screw (Quantity) Color Torque .4/ M2.0 × 9.5 mm, ...
Page 97 - 020 LCD Hinges and Cables
FRU Removals and Replacements 2020 LCD Hinges and Cables Battery Pack (1030) Hard Disk Drive (1040) CD-ROM Drive or Diskette Drive (1050) Keyboard Assembly (1060) LCD Assembly (1090) LCD Front Cover (2010) 12.1-Inch TFT Panel (600 Only) Step Screw (Quantity) Color Torque .2/ M2 × 4.8 mm,...
Page 105 - Keyboard
Locations Locations Front View .1/ PC Card Slots .2/ Infrared Port .3/ Headphone Jack .4/ Microphone Jack .5/ External Diskette Drive Connector .6/ Video Out Connector .7/ LCD Latch .8/ Diskette/CD-ROM Drive .9/ TrackPoint .1ð/ Hard Disk Drive .11/ Fn Key .12/ Keyboard .13/ Indicator Panel .14/ Brig...
Page 106 - Locations; Bottom View; Battery Pack; Password Pads
Locations Bottom View .1/ Battery Pack .2/ DIMM Cover .3/ UltraslimBay Indicator Password Pads 100
Page 107 - Rear View
Locations Rear View .1/ LCD Latch .2/ Security Keyhole .3/ Modem Port .4/ Power Switch .5/ Reset Switch .6/ Universal Serial Connector .7/ AC Adapter Jack .8/ Serial Connector .9/ System Expansion Connector .1ð/ Parallel Connector .11/ External Monitor Connector .12/ External-Input-Device Connector ...
Page 108 - Parts List
Page 112 - Index; Cover Set
Parts List 13.3-Inch TFT Index System Unit 1 Cover Set 05K4833 Cover Set (Korea) 05K5256 2 LCD Panel (DBU) 05K9428 LCD Panel (LG) 05K9367 3 Hinges 05K4835 4 LCD Cables 22L1891 5 Inverter Card 10L1719 106
Page 119 - Option Parts List
Parts List Option Parts List 24X-10X IDE CD-ROM Drive 12J2471 20X-8X CD-ROM Drive 1969010 20X-8X Stereo CD-ROM Drive 1969011 56 AC Adapter (2-pin) 83H6739 4.0 GB Hard Disk Drive 05K8887 6.4 GB Hard Disk Drive 02K0520 Battery Charger 11J9003 Battery Attachment 02K6501 External Battery Charger 02K6499...
Page 120 - Modem Kit
Parts List Modem Kit Australia 22L1885 Austria 22L1863 Belgium 22L1861 Brazil 22L1871 Cyprus 22L1887 Denmark 22L1879 France 22L1862 Germany 22L1877 Indonesia 22L1872 Ireland 22L1896 Italy 22L1865 Israel 22L1869 Malaysia 22L1868 Mexico 22L1870 Netherlands 22L1878 New Zealand 22L1860 Norway/Finland 22...
Page 121 - Common Parts List; Tools
Parts List Common Parts List Tools Tri-Connector Wrap Plug 72X8546 PC Test Card 35G4703 Audio Wrap Cable 66G5180 USB Parallel Test Cable 05K2580 Screwdriver Kit 95F3598 Torque Screwdriver 05K4695 5mm Socket Wrench 05K4694 Screwdriver 27L8126 ThinkPad Hardware Maintenance Diskette Version 1.50 ThinkP...
Page 123 - Notices
Notices Notices References in this publication to IBM products, programs,or services do not imply that IBM intends to make theseavailable in all countries in which IBM operates. Anyreference to an IBM product, program, or service is notintended to state or imply that only that IBM product,program, o...
Page 124 - IBM
IBM Part Number: 09N1033 Printed in U.S.A. S1ðL-9619-ð3
