IBM 704 - Manual

Program Navigation . . . . . . . . . . . . . . . . . . . . . . . . 221 IntruderAlert . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225 Starting the Test Programs . . . . . . . . . . . . . . . . . . . . . . 225 Using the Module Tests . . . . . . . . . . . . . . . . . . . . . . 227 Changing ...

Record the Identification Numbers . . . . . . . . . . . . . . . . . 279 Installed Device Records . . . . . . . . . . . . . . . . . . . . . . . 280 The System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . 288 Changing Jumper and Switch Settings . . . . . . . . . . . . . . . 289 Changing...

Safety Information Turn everything OFF. Attach signal cables toreceptacles. First, remove power cord from outlet. To Disconnect Turn device ON. DANGER: Turn everything OFF. T o C o n n e c t Remove signal cables fromreceptacles. Remove all cables from devices. Attach power cord to outlet. First, att...

About This Book Laser Compliance Statement Some IBM PC Servers are equipped from the factory with aCD-ROM drive. CD-ROM drives are also sold separately as options.The CD-ROM drive is a laser product. The CD-ROM drive iscertified in the U.S. to conform to the requirements of theDepartment of Health a...

About This Book Lithium Battery Notice The real-time clock contains a lithium battery. 8 CAUTION:Danger of explosion if battery is incorrectly replaced. When replacing the battery, use only an equivalent typebattery recommended by the manufacturer. The batterycontains lithium and can explode if not ...

About This Book Note: Please call 1-800-IBM-4333 for information on battery disposal. xii PC Server 704 User's Handbook

About This Book This book provides the instructions for completing your installation;installing and removing server options; and configuring, modifying,and troubleshooting your server. This book also providesinformation to help you solve some of the simpler problems thatmight occur. If you have not ...

Welcome and Thank You Chapter 6, “Getting Help, Service, and Information,” containsinformation to help you solve more complex problems that youmight encounter with your server. This chapter providesinstructions on how to obtain service and technical assistance foryour PC Server 704 and other IBM pro...

Welcome and Thank You Notices Used in This Book This book contains information notices that relate to a specific topic.The Attention and Caution notices also appear in a multilingualsafety booklet. The notice definitions are as follows: Ÿ Notes These notices provide important tips, guidance, or advi...

Welcome and Thank You Related Publications In addition to this handbook, the following publications areincluded with your server: Ÿ The Setup sheet contains the instructions for cabling your server. Ÿ The User's Reference contains detailed information about theadvanced features of your server. Ÿ The...

Welcome and Thank You We appreciate your decision to purchase an IBM PC Server 704.Your server offers speed, power, expandability, and compatibilitywith various existing network operating systems and applicationprograms. The PC Server 704 also comes with IBM PC Server Startup Support,which provides ...

Welcome and Thank You xviii PC Server 704 User's Handbook

Chapter 1. Introducing the PC Server 704 Your IBM PC Server 704 offers multiple (up to four) Intel PentiumPro microprocessor capability, so that you can take advantage ofsymmetric multiprocessing (SMP) technology. You can maximizethe benefits of this technology, provided that you have anSMP-capable ...

Features at a Glance The features in your server vary according to the model that you purchased. The following is asummary of the features that are available with the PC Server 704. Microprocessors Ÿ Intel Pentium Pro with: – Level-1 cache, 16 KB– Level-2 cache, 512 KB Ÿ Expandable to four Pentium P...

Getting Help on the World Wide Web You can access the latest information about product compatibilityand configuration on the World Wide Web. This information isupdated as new PC Server products are announced. The followingis a sample of the information available athttp://www.pc.ibm.com/servers/ on t...

About ServerGuide Ÿ In all other countries, contact the IBM support organization thatservices your area, your IBM marketing representative, or yourIBM reseller. Note: For additional information, service, or assistance, see Chapter 6, “Getting Help, Service, and Information” onpage 269. About ServerG...

Server Controls The most commonly used controls on the front of the server appearin the following illustration. DoorLock Diskette EjectButton Power On/OffButton ResetButton CD-ROM EjectButton 6 PC Server 704 User's Handbook

Status Indicators The most commonly used status indicators on the front of the serverappear in the following illustration. Diskette In-UseLight Power On Light Power Failure Light Cooling Failure Light Drive Failure Light Information Panel Hard DiskPower-On Hard DiskIn-Use Hard DiskFault CD-ROMIn-Use...

Expansion Slots and Input/Output Connectors Expansion Slots and Input/Output Connectors The following illustration shows the expansion slots and theinput/output connectors (ports) on the rear of the server. Keyboard Connector Mouse Connector Serial Connector(Com 2) Serial Connector(Com 1) Video Conn...

Expansion Slots and Input/Output Connectors Keyboard Connector: The cable from your keyboard connects here. Mouse Connector: This is where the mouse cable connects to the server. This port sometimes is called an auxiliary-device orpointing-device port. Serial Connectors: Your server has two, 9-pin s...

Padlock Loops and Power Supplies The following illustration shows the power supply bays andpadlock loops on your PC Server 704. Note: See “Adding Power Supplies” on page 194 for instructions for installing a power supply. Power Supplies Power Good Light Current Good Light Padlock Loops 12 PC Server ...

Padlock Loops: The two side cover padlock loops enable you to insert padlocks (not provided) to secure the side covers to thesystem unit. The electro-magnetic interference (EMI) door on the front of theserver also has a padlock loop. You can insert a small padlock(not included) through this loop to ...

Expansion Bays The following illustration shows the location of the expansion baysin your server. For installation instructions and information on thetypes of drives that you can install in these bays, see Chapter 4,“Installing Options” on page 73. Removable MediaBays Hot Swap Bays Diskette Drive Ba...

Diskette Drive Bay: This dedicated bay contains a 3.5-inch, 1.44 MB 1 diskette drive, which comes standard in all PC Server 704 models. This drive uses 1 MB and 2 MB diskettes. Foroptimum use, format 1 MB diskettes to 720 KB 2 and format 2 MB diskettes to 1.44 MB. Removable-Media Drive Bays: Your PC...

Moving the Server Moving the Server 6 CAUTION:Due to the weight of the server, do not attempt to lift theserver by yourself. To avoid possible injury while movingor lifting the server, ask another person to help you. 16 PC Server 704 User's Handbook

Before You Begin If you have not already done so, unpack your server. If you are notinstalling any optional hardware now, connect the cables and powercord. Follow the instructions on the Setup sheet that comes withyour server. After you complete these tasks, return here for furtherinstructions. Ÿ Ma...

Starting the Server Starting the Server 1. Turn on your monitor and adjust the Brightness and Contrast controls to the approximate midpoint. You can readjust these controls and the monitor location forpersonal viewing comfort after you turn on your server. Note: The locations of the Power Switch and...

Starting the Server 6. Check your monitor. The screen displays the IBM logo and a number that represents the amount of available server memory.The server beeps once to indicate that it is working properly. Notes: Ÿ If you hear more than one beep, or no beep, check tosee if an error message appears. ...

Using the CD-ROM Drive A SCSI-2 CD-ROM drive is a standard feature on all PC Server 704models. To use the CD-ROM drive: 1. Have the CD ready. 2. Press the CD-ROM tray-release button. CD-ROMIn-Use Light CD-ROMTray Manual TrayRelease Opening Tray Load andEject Button Note: If the CD-ROM tray does not ...

Arranging Your Workspace Arranging Your Workspace To get the most from your server, arrange both the equipment youuse and your work area to suit your needs and the kind of workyou do. Your comfort is of foremost importance, but light sources,air circulation, and the location of electrical outlets al...

Arranging Your Workspace Electrical Outlets and Cable Lengths The location of electrical outlets and the length of power cords andcables that connect to the monitor, printer, and other devices mightdetermine the final placement of your server. When arranging your workspace: Ÿ Avoid the use of extens...

Chapter 2. Installing Your Software Before you install software in your server, you need to determinethe hardware, software, and operating system requirements for youroperating environment. You might need to use the configurationprograms on an adapter's Option Diskette before you install anoperating...

Using ServerGuide Installing an Operating System The operating system that you select allows you to optimize some ofthe features in your server. Your server offers multi-processorcapability so that you can take advantage of SMP technology. Youcan maximize the benefits of this technology, provided th...

operating system that you purchased and still use many of thefeatures available on ServerGuide. (For example, you can installNetFinity, a LAN systems-management program; run demonstrationprograms; use the performance-tuning feature; and do much more.) If you have not already done so, take the time n...

To install OS/2 LAN Server 4.0, do the following steps: 1. Run the MPTS utility program with LAN Server 4.0 or OS/2 Requester 4.0. Note: Ÿ MPTS = Multiple Protocol Transport Services Ÿ LAPS = LAN Adapter Protocol Support 2. Click Install. 3. When you are prompted, insert the network-adapter configur...

Windows NT Server 3.51 Installation For installation instructions for Windows NT Server 3.51, refer to theREADME file on the diskette that comes with your operatingsystem. In addition, you must do the following steps: 1. Run the System Configuration Utility program as described in “Starting the Syst...

11. If your server came with a RAID adapter installed, do these steps: a. Use the RAID adapter device-driver diskettes to specify either the IPSRAID or DAC960.ADD driver. b. Use the Adaptec device-driver diskette to specify the AIC78XX.SYS driver. 12. If your server did not come with a RAID adapter ...

Device Drivers Device Drivers Device drivers are programs designed to support a specific type ofhardware device. They provide instructions that enable the serverto interact with the device, or to take advantage of a device's specialfeature. Not all devices require device drivers. However, if yourser...

Installation Checklist Installation Checklist Important Be sure to maintain at least 127 mm (5 in.) of space at the rear ofthe server to allow the server's cooling system to work properly.Blocking the air vents can cause overheating, which might resultin a malfunction or permanent damage. Your serve...

Chapter 3. Configuring Your Server This chapter provides information about the configuration andutility programs that come with your server, as well as instructionsthat tell you when and how to use them. This chapter contains:Configuration Overview . . . . . . . . . . . . . . . . . . . . . . . . 40 ...

Configuration Configuration Overview You play a key role in how your server allocates resources toorganize and interconnect hardware devices and software programs.This allocation process is referred to as configuration. The stepsrequired to configure your server depend on the number andvariety of de...

Setup Program If your server came with a network adapter, use thenetwork-adapter configuration program to configure and test thenetwork adapter. Follow the instructions in your network-adapterdocumentation. If your server came with a RAID adapterpreinstalled, refer to the RAID adapter documentation ...

Setup Program Online Help information is available on the right side of the screenfor each selection. To access menu-bar selections within the Setupprogram, use the Right Arrow ( → ) or Left Arrow ( ← ) key. The Setup program consists of the following menu bar selections: Main: Select this choice to...

Setup Program 6. Press Esc or move the cursor to the Exit option on the menu bar. 7. Select Exit from the menu bar. 8. Select Exit Saving Changes. Recording and Restoring Default Settings If you have a printer attached to your server, you can use the PrintScreen key to print the configuration settin...

Setup Program Disabling the Diskette Drive After configuring the system, you might prefer to secure the systemagainst casual or unauthorized access by running the Setup programto disable the diskette drive. This is especially useful in securingthe System Configuration Utility program, which is provi...

System Configuration Utility Using the System Configuration Utility Program The System Configuration Utility program provides a convenientmethod to configure various system settings. This programautomatically configures system adapters and maintains systemparameters. Because the System Configuration...

System Configuration Utility A screen similar to the following appears when you start the SCUprogram. à @ ð SYSTEM CONFIGURATION UTILITY, Release x.xx Step 1: About System Configuration Step 2: Add and Remove Boards Step 3: Change Configuration Settings Step 4: Save Configuration Step 5: View Switch...

System Configuration Utility prevent damage to the original diskette. Your operating-systemdocumentation provides information on backing up diskettes. Starting the System Configuration Utility Program To access the System Configuration Utility program: 1. Insert the backup copy of the System Configu...

System Configuration Utility Step 2: Add and Remove Boards Select Add and Remove Boards to add, remove, or move anyadapter. The System Configuration Utility program automaticallydetects and adds most adapters. This step provides a list of allcorrectly configured devices. You can press F6 to add ISA ...

System Configuration Utility Step 3: Change Configuration Settings After adding adapters, select this choice to change the configuration,if necessary. If you change a setting in this step, you might need tochange a switch or jumper setting on the system board or on adevice. See the tables in “Instal...

System Configuration Utility Step 4: Save Configuration This choice saves the configuration settings to nonvolatilerandom-access memory (NVRAM) and in a backup file (with anextension of .CMS). Note: Be certain you want to save this configuration data, because once you select this choice, the save pr...

System Configuration Utility Utilities The Utilities choice controls some aspects of how the systemgenerates configuration data. For example, the SystemConfiguration Utility program can prompt the user to manually addboards. Press F9 from the Main Menu screen to access the Utilitiesscreen. Press the...

Security Defining Security To control access to your server, you can implement several of thesecurity measures described in your User's Reference, includingpassword protection. Password Overview Two types of passwords are available with the PC Server 704.These are the administrative and user passwor...

Security You may prefer to set the administrative password in the Setupprogram before you configure the system. This will help secureyour configuration data by restricting access to some SystemConfiguration Utility program functions. See “AdministrativePassword” on page 54 for instructions for setti...

Security Administrative Password If you have set an administrative password, you must enter it to useSystem Configuration Utility functions that allow you to changeconfiguration data. Before you set an administrative password, youmight want to first set your drive-startup sequence, as described in“S...

Security User Password You do not need to set a user password, but a user password helpsto protect the information that you store in your server. It allowsyou to enable secure mode and write-protect the boot sector of ahard disk drive. Write-protecting the boot sector is a form of virusprotection. I...

Security Setting the Drive-Startup Sequence The drive startup sequence allows you to control the startupsequence of the drives in your server. Each time you turn on theserver, it checks the drives as it looks for the operating system. Theorder in which the system checks the drives is the drive-start...

Security Secure Mode Secure mode secures the system against unauthorized use. Securemode inhibits keyboard and mouse input, and disables the powerswitch and reset button. Secure mode takes effect when thekeyboard and mouse remain inactive for an amount of time that youdetermine. You can gain access ...

Configuring EISA, ISA, and PCI Adapters Configuring EISA, ISA, and PCI Adapters Before installing a new device or program, read the documentationthat came with it. Reading the instructions helps you to determinethe steps required for installation and configuration. The followinglist provides a previ...

ISA/EISA Configuration 6. Resolve configuration conflicts. See “Configuration Conflicts” on page 61. Configuring ISA or EISA Features and Options Some ISA and most EISA devices come with option diskettes. Thesediskettes can contain any or all of the following types ofinformation: Ÿ Configuration fil...

Configuration Conflicts Sample Applications Some optional devices provide small applications or sampler files.These applications demonstrate the capabilities of the device andserve as software examples for programming the device. Refer tothe documentation that came with the option for additionalinfo...

Configuration Conflicts The Setup program and the System Configuration Utility programonly configure the system hardware. These programs do notconsider the requirements of the operating system or the applicationprograms. See “Resolving Software Configuration Conflicts” onpage 63 for additional infor...

Configuration Conflicts 6. Remove the device or adapter. Some configurations are not supported (for example, you cannot operate the server with twoISA SVGA adapters installed). If you must remove an adapter,see “Removing Adapters” on page 151. Resolving Software Configuration Conflicts The memory-ad...

SCSISelect Utility Program Using the SCSISelect Utility Program The SCSI-2 controllers have built-in menu-driven configurationutility programs that allow you to view and change SCSI settings. You can use the SCSISelect Utility programs to: Ÿ Change the default values Ÿ Verify and change configuratio...

SCSISelect Utility Program Configure/View Host Adapter Settings To view or change the SCSI-2 controller settings, selectConfigure/View Host Adapter Settings and follow the directions on the screen. Refer to the following table for information on thechoices on this menu. SCSI ControllerSettings Descr...

SCSISelect Utility Program Using the Low-Level Format Program If your server did not come with a RAID adapter preinstalled, youcan format your hard disks using the Low-Level Format feature of theSCSISelect Utility program. Depending on the hard disk capacity, the Low-Level Formatprogram could take u...

Configuring the 100/10 PCI Ethernet Adapter 4. Select Format disk; then, follow the instructions on the screen. Note: Hard disks normally contain more tracks than their stated capacity (to allow for defective tracks). A messageappears on the screen if the defect limit is reached. If thishappens, hav...

Configuring the 100/10 PCI Ethernet Adapter Installing Multiple Adapters Repeat the configuration procedures for each adapter that you wantto install. Even though the Ethernet Configuration and Driversprogram can detect all the PCI adapters in your server, you mustperform the installation process be...

Configuring the 100/10 PCI Ethernet Adapter Troubleshooting Ÿ Make sure that you are using the drivers that come with thisadapter. Ÿ Make sure that the driver is loaded and the protocols are bound.See the Network Bindings dialog box in Windows NT Server3.51 to verify this. Ÿ Make sure that you are u...

Configuring the 100/10 PCI Ethernet Adapter Configuring for Full-Duplex If you have a hub that does not support auto-negotiation, manuallyconfigure the adapter for full-duplex support. Configuration isspecific to the driver that you are loading for your networkoperating system. Refer to Table 1. Not...

Configuring Other Network Adapters Shared Hubs In a shared network environment, servers are connected to hubs. Arepeater is built into each port of the hub. All ports of the repeaterhub share a fixed amount of bandwidth, or data capacity. A 100Mbps shared hub means that all nodes on the hub must sha...

Chapter 4. Installing Options This chapter provides instructions to help you add options to yourserver. Some option-removal instructions are provided, in case youneed to remove one option to install another. If you have severalinternal options to install, these instructions enable you to add themall...

Before You Begin Ÿ If your server came with a RAID adapter preinstalled, you mustconfigure your disk arrays after you install hard disk drives, asdescribed in “Installing Internal Drives” on page 156. In thiscase, follow the instructions in the RAID adapter documentationafter installing the drives. ...

Electrical Safety Electrical Safety For your safety, always do the following before removing the cover: 1. Turn off the server and any attached devices, such as printers, monitors, and external drives. 2. If you are in the United Kingdom and have a modem or fax machine attached to your server, you m...

Handling Static-Sensitive Devices Handling Static-Sensitive Devices 10 Attention: Electrostatic discharge (ESD) can damage hard disk drives,printed circuit boards, memory modules, and other servercomponents. When you handle these static-sensitivecomponents, observe the following precautions to avoid...

Preparing to Install Options Preparing to Install Options Before you begin: Be sure you have read “Electrical Safety” on page 75 and“Handling Static-Sensitive Devices” on page 77 (or your safetybooklet). 1. Unlock and open the door. 78 PC Server 704 User's Handbook

Preparing to Install Options 2. Remove all media (diskettes, CDs, optical discs, or tapes) from the drives; then, turn off the server and all attached options. 3 CAUTION: The convex On/Off button on the front of the serverdoes not turn off the electrical current supplied to theserver. To remove all ...

Removing the Side Covers Removing the Side Covers Before you begin: Be sure you have: Ÿ Read “Electrical Safety” on page 75 and “HandlingStatic-Sensitive Devices” on page 77 (or your safety booklet). Ÿ Turned off peripheral devices (see “Preparing to InstallOptions” on page 78). You must remove both...

Removing the Top Cover Removing the Top Cover Before you begin: Be sure you have: Ÿ Read “Electrical Safety” on page 75 and “HandlingStatic-Sensitive Devices” on page 77 (or your safety booklet). Ÿ Turned off peripheral devices (see “Preparing to InstallOptions” on page 78). Ÿ Removed both of the si...

Installing a Microprocessor Installing a Microprocessor Your server comes with two processor boards. Some models comewith one microprocessor on each processor board. Other modelscome with one microprocessor on one processor board. Your serversupports a maximum of four microprocessors. The system boa...

Installing a Microprocessor and voltage requirements as those of the currently installedmicroprocessor. Microprocessor internal and external clockfrequencies must be identical. 17 Attention: a. To avoid damaging the microprocessor duringinstallation, make sure that the socket latch is fullyopened to...

Installing a Microprocessor 2. Select the processor board that you will remove. Locate the appropriate processor-board connector ( .2/ or .4/ ) on the system board .1/ . The primary processor-board connector is located at .2/ . The secondary processor-board connector is located at .4/ . 1 2 3 4 3. D...

Installing a Microprocessor 6. Locate the primary and secondary microprocessor sockets on the processor boards, as shown in the following illustration. Yourserver comes with a microprocessor preinstalled in the primarysocket. Therefore, you will install the new microprocessor in thesecondary socket ...

Installing a Microprocessor 9. Remove the microprocessor from the static-protective bag, without touching or bending the pins. Place it pin-side downon a grounded, static-protective or conductive-foam surface. 10. Open the thermal grease packet. Place the contents of the packet on top of the micropr...

Installing a Microprocessor b. The following illustration shows the microprocessor/heat sink assembly, completely attached, except for one end ofone clip. The socket .1/ contains the microprocessor .3/ . An installation tool .4/ is being used to press the remaining end of one clip over the heat sink...

Installing a Microprocessor Insert the secondary processor board, component-side up. c. Slide the processor board into the appropriate slot guides on the system board. d. Press the processor board carefully but firmly into the system-board connector. e. Rotate the processor-board handles to the clos...

Removing a Microprocessor Removing a Microprocessor Your server comes with two processor boards. Some models comewith one microprocessor on each processor board. Other modelscome with one microprocessor on one processor board. Your serversupports a maximum of four microprocessors. The system boardco...

Removing a Microprocessor 6. Remove the two clips that hold the heat sink and microprocessor in place: Note: When you remove the clips, avoid scraping them against the system-board components. a. Insert a small, flat-blade screwdriver into the slot on the end of one clip. b. Release the clip by push...

Removing a Microprocessor b. Grasp the processor board by the corners with the handles. Insert the primary processor board, component-side down. Chapter 4. Installing Options 109

Installing Memory-Module Kits Installing Memory-Module Kits Adding memory to your server is an easy way to make programsrun faster. You can increase the amount of memory in your serverby installing options called memory-module kits. Your server uses72-pin, parity, single-inline memory modules (SIMMs...

Removing Memory-Module Kits Removing Memory-Module Kits 16 Attention: a. Reduce the risk of electrostatic discharge (ESD) damageto the memory modules and memory board by followingthe instructions in Notice Number 10. b. To avoid breaking the retaining clips or damaging thesockets, handle the clips g...

Removing Memory-Module Kits 2. Remove the memory board: a. Disconnect the memory board from the system board by rotating the memory-board corner handles outward to a90-degree angle from the memory board. b. Grasp the memory-board corner handles and carefully slide the memory board out of the slot. A...

Removing Memory-Module Kits 4. Locate the memory-module connectors on the memory board and determine which memory modules you want to remove. Note: You must remove the memory modules in pairs, starting with the highest-numbered sockets that are farthest awayfrom bank 1. 5. Remove the memory module: ...

Removing Memory-Module Kits 6. Store any memory modules that you are no longer using in a static-protective package. Make a note of the kit size and speedfor future reference. Stat ic Devices . 7. If you are installing memory modules in the empty connectors, go to “Installing Memory-Module Kits” on ...

Installing Video Memory Installing Video Memory Your server system board comes with 512 KB of preinstalled videomemory. If you expand the memory buffer to 1 MB, your servercontroller will support high resolution graphics and text modes with132 columns. You can increase the memory buffer size to 1 MB...

Installing Video Memory 2. Touch the static-protective package to any unpainted metal surface on the server. Then remove the DRAM from thepackage. Stat ic Devices 3. Locate the dot .2/ on the DRAM. 4. Carefully align the dot on the DRAM with the beveled corner of the video-memory socket .1/ on the s...

Installing Video Memory 7. Reinstall the covers (see “Completing the Installation” on page 201) and run the System Configuration Utility program(see Chapter 3, “Configuring Your Server” on page 39). Thenext time that you start the server, a message appears toindicate that memory has been added or re...

Replacing the Real-Time Clock Replacing the Real-Time Clock The real-time clock (RTC) contains a long-life, integral lithiumbattery. If the battery malfunctions (for example, the CMOSrandom-access memory (RAM) no longer stores the correct systemsettings), you must replace the RTC as described in thi...

Replacing the Real-Time Clock 2. Remove the RTC from its socket (system-board connector) .1/ with an appropriate tool. 1 2 3. If you plan to reinstall the same RTC later, store it in a static-protective bag. 4. If you plan to dispose of the RTC, adhere to the local ordinance requirements and the man...

Installing Adapters Installing Adapters Before you begin: Be sure you have: Ÿ Read “Electrical Safety” on page 75 and “HandlingStatic-Sensitive Devices” on page 77 (or your safety booklet). Ÿ Read the instructions that come with the adapter. Ÿ Removed the server cover (see “Preparing to Install Opti...

Installing Adapters Considerations Three types of adapters are available for your PC Server 704: Ÿ Extended industry-standard architecture (EISA) Ÿ Industry-standard architecture (ISA) Ÿ Peripheral component interconnect (PCI) Before you continue with the adapter-installation procedure, youmust adhe...

Installing Adapters Installation Procedure You can use any adapter that is compatible with an IBM PC AT orPC XT system (except for an 8-bit drop card that fits only in an 8-bitPC XT connector). 15a Attention: When you install adapters, processor boards, ormemory boards in the server, be sure that th...

Installing Adapters 7. If you installed an EISA or ISA adapter, run the System Configuration Utility program to reconfigure your server. Ifyou installed a PCI adapter, running this program is optional.See Chapter 3, “Configuring Your Server” on page 39 forinstructions on running this program. 8. Go ...

Removing Adapters Removing Adapters 14 Attention: Expansion-slot covers must be installed on all vacant slots. This maintains the electromagnetic emissionscharacteristics of the system and ensures proper cooling ofsystem components. To remove an adapter, do the following steps: 1. Remove the adapter...

Removing Adapters 2. If you are installing another adapter in this expansion slot, see “Installing Adapters” on page 143 for instructions. If you are not installing another adapter in this expansion slot,replace the expansion-slot cover: Note: The tapered foot of the expansion-slot cover must fit in...

Installing Internal Drives Installing Internal Drives If you add different types of drives, your system can read multipletypes of media and store more data. Several types of drives areavailable, such as: Ÿ Hard disk Ÿ CD-ROM drive Ÿ Tape Your server contains hardware that lets you replace a failed h...

Installing Internal Drives Each hot-swap drive that you plan to install must have ahot-swap-drive tray attached. The drive must have a singleconnector attachment (SCA) connector. Your server comes with 12hot-swap drive trays. Internal Drive Bays Internal drives are installed in bays. All PC Server 7...

Installing Internal Drives Considerations Ÿ Your PC Server 704 comes with one SCSI CD-ROM drive andone 3.5-inch, 1.44 MB diskette drive. Ÿ The upper-left front bays support half-high, removable-mediadrives. Notes: 1. Installing hard disk drives in the upper-left front bays is not recommended. The ha...

Installing Internal Drives Table 3 shows the widths, types, and maximum heights for thedrives that you can install in each bay. Table 3. Maximum Allowable Drive Sizes Bay or Bank Drive Width Drive Type Drive Height Upper left 3.5-inch Diskette Half-high Upper-leftfront 3.5-inch or5.25-inch Removable...

Installing Internal Drives SCSI IDs If you install additional SCSI devices, each SCSI device that isconnected to the integrated SCSI-2 controllers needs a uniqueidentification (ID) so that the controllers can identify the devices andensure that different devices do not attempt to transfer data at th...

Installing Internal Drives Table 5 shows the SCSI IDs that you can use for hot-swap drives. The processing sequence for SCSI devices is set through theSCSISelect Utility program (refer to the SCSI Software User's Guidefor more information). The sequence proceeds from the lowest SCSIID to the highest...

Installing Internal Drives Refer to the instructions that come with the SCSI device for moreinformation about termination. Refer to the User's Reference foradditional information about your server's SCSI subsystem. Preinstallation Steps (All Bays) Before you install drives in your PC Server 704, ver...

Installing Internal Drives Installing a 5.25-inch Removable-Media Drive Before you begin: Be sure you have: Ÿ Removed the server left side cover Ÿ Unlocked and opened the short bay door Ÿ Prepared the drive for installation (see “Preparing to InstallOptions” on page 78 and “Preinstallation Steps (Al...

Installing Internal Drives 2. Remove the screws .2/ and filler panel .1/ from the bay in which you plan to install a drive. Save the panel and screws forlater use. 1 2 Chapter 4. Installing Options 167

Installing Internal Drives 7. Attach the plastic snap-in slide rails and an EMI/ESD grounding clip to the drive: a. Attach plastic snap-in slide rail B .2/ to the left side of the drive, using two screws .4/ of the appropriate size and length. b. Install the grounding clip under the screw head near ...

Installing Internal Drives Installing a Drive in a Hot-Swap Bay Before you begin: Be sure you have: Ÿ Read “Electrical Safety” on page 75 and “HandlingStatic-Sensitive Devices” on page 77 (or your safety booklet). Ÿ Unlocked and opened the short bay door Ÿ Opened the right front exterior door (see “...

Installing Internal Drives 4. Remove the drive from its static-protective bag and place it on a static-protective surface. Static Devices 5. Go to Table 12 on page 286 to record the drive model number and serial number. Chapter 4. Installing Options 175

Removing Internal Drives Removing Internal Drives Before you begin: Be sure you have: Ÿ Read “Electrical Safety” on page 75 and “HandlingStatic-Sensitive Devices” on page 77 (or your safety booklet). Ÿ Removed the front and side covers (see “Preparing to InstallOptions” on page 78). Ÿ Determined the...

Removing Internal Drives 7. Place the drive in a static-protective bag and store it in a safe place. Static Devices 8. If you are not reinstalling the same or another drive, install a metal EMI shield to cover the empty bay: a. On the right edge of the shield, engage the single tab in the chassis sl...

Removing Internal Drives Removing a Hot-Swap Drive Notes: 1. To locate the hot-swap bays, see the first illustration given under “Removing Internal Drives” on page 180. 2. You do not have to turn off the server to remove a drive from the hot-swap bays. 3. Refer to the RAID adapter documentation for ...

Removing Internal Drives Note: Before you hot-swap a drive, make sure it is defective. If you partially or completely remove a good drive instead of adefective one, your server might lose valuable data. This situation is especially relevant if you have a RAIDadapter installed and you assigned RAID l...

Adding Power Supplies Adding Power Supplies Before you begin: Be sure you have: Ÿ Read “Electrical Safety” on page 75 and “HandlingStatic-Sensitive Devices” on page 77 (or your safety booklet). Ÿ Turned off peripheral devices (see “Preparing to InstallOptions” on page 78). 9 CAUTION:Power supplies a...

Removing Power Supplies Removing Power Supplies Before you begin, be sure you have: Ÿ Read “Electrical Safety” on page 75 and “HandlingStatic-Sensitive Devices” on page 77 (or your safety booklet). Ÿ Turned off peripheral devices (see “Preparing to InstallOptions” on page 78). 9 CAUTION:Power suppli...

Security Procedures Security Procedures Your server is equipped with security features to help prevent theftor unauthorized use of your server. Your User's Reference contains acomplete explanation of these features. To use or change some ofthese features, you might need to remove the server cover. T...

Installing the Top Cover Completing the Installation To complete your installation, you must reinstall the top and sidecovers, and reconnect all the cables that you disconnected in“Preparing to Install Options” on page 78. Follow the instructionsin this section. Installing the Top Cover Before you b...

Installing the Side Covers Installing the Side Covers Before you begin: Be sure you have: Ÿ Read “Electrical Safety” on page 75 and “HandlingStatic-Sensitive Devices” on page 77 (or your safety booklet). Ÿ Turned off peripheral devices (see “Preparing to InstallOptions” on page 78). 11 Attention : F...

Installing the Side Covers 7. Connect all cables to the back of the server; then, plug all power cords into properly grounded electrical outlets. Notes: a. If you are in the United Kingdom and have a modem or fax machine attached to your server, reconnect the telephoneline after you plug in the powe...

Connecting External Options Connecting External Options Before you begin: Read “Electrical Safety” on page 75 and “HandlingStatic-Sensitive Devices” on page 77 (or your safety booklet). To connect external options (printer, scanner, SCSI devices, and soon) to your PC Server 704, see the documentatio...

Connecting External Options Cabling Requirements A 16-bit (wide) SCSI cable connects each hot-swap backplane to anintegrated SCSI-2 controller on the system board; and an 8-bit SCSIcable connects the CD-ROM drive to the 8-bit connector on the topbackplane. The 8-bit cable connected to the CD-ROM dri...

Connecting External Options Setting SCSI IDs for External Devices You must set a unique SCSI ID for each SCSI device that isconnected to a SCSI-2 controller, so that the SCSI-2 controller canidentify the devices and ensure that different devices do not attemptto transfer data at the same time. There...

Connecting External Options Installation Procedure To attach an external device: 1. Turn off the server and all attached devices. 2. Follow the instructions that come with the option to prepare it for installation and to connect it to the server. 3. Go to Table 13 on page 287 to record the type of e...

Connecting External Options What to do next? Ÿ If you installed options during the initial setup of your server,go to “Installation Checklist” on page 37 to complete theinstallation procedure; then, return here. Ÿ If you installed hot-swap drives, you might need to update yourserver configuration pa...

Chapter 5. Solving Problems This chapter contains information to help you solve some of thesimpler problems you might have with your IBM PC Server 704.For more complex technical problems, see Chapter 6, “Getting Help,Service, and Information” on page 269. This chapter contains:Getting Started . . . ...

Overview of the Diagnostic Tools Power-On Self-Test (POST) Each time you turn on the system, it performs a series of tests thatcheck the operation of the system and some options. This series oftests is called the power-on self-test, or POST. POST does thefollowing: Ÿ Checks some basic system-board o...

Overview of the Diagnostic Tools POST Beep Codes POST generates one or more beeping sounds to indicate that thetests detect an error. One beep and the appearance of text on the monitor indicatesuccessful completion of the POST. If the server halts before POSTcompletes, one or more beeps are emitted ...

Overview of the Diagnostic Tools IRQ/DMA assignments, memory usage, device drivers, and soon. Ÿ Utility Programs The Diagnostic Diskette also contains utility programs, such asan ASCII text editor and a diskette format program. Error Messages Error messages indicate that a problem exists; they are n...

Overview of the Diagnostic Tools Diagnostic Error Messages Diagnostic error messages appear when a test program finds aproblem with a hardware option. Normally, these messages aretext, but they can be numeric. The test programs will generate oneof the following return codes: 0 A return code of “0” i...

About the Test Programs About the Test Programs This section includes useful information about navigating throughthe test programs, as well as procedures for starting and stoppingthem. These programs are designed to test the IBM PC Server 704.Non-IBM products tested with these programs might present...

About the Test Programs The Main Menu of the Diagnostic Diskette The Main Menu is the starting point for all of the diagnostic tests.It contains the following choices: Ÿ Diagnostics : When you select this choice from the Main Menu, the Diagnostics Menu appears. The Diagnostic Menu containsthe follow...

About the Test Programs Format Diskette. For more information about the File Editor,see “Using the File Editor” on page 265. Ÿ Exit : Select this choice to exit from the Diagnostic Diskette. Program Navigation You can maneuver within the test programs by typing the first letterof a menu choice, usin...

About the Test Programs Using the Command Line Options The following Command Line Options allow you to define specificconditions for running the diagnostic programs at startup time. At the operating system prompt, type QAPRO /XXX (where /XXX represents one of the following from the list below); then...

Starting the Test Programs IntruderAlert Each time you start the diagnostic programs, IntruderAlert checksfor damage to the Diagnostic Diskette. If a virus or programalteration is detected, the diagnostic programs will not load. To suspend IntruderAlert and continue loading the diagnosticprograms, p...

Starting the Test Programs The Test Group Window When you select Quick Tests or Module Tests from the DiagnosticMenu, a Test Group window appears. (For Module Tests, if youpress Tab, the window expands to a full screen.) The Test Groupwindow shows the attributes, parameters, and selected tests of th...

Starting the Test Programs Using the Module Tests To start the Module Tests from the Main Menu of the DiagnosticDiskette: 1. Start the diagnostic programs. If you do not know how to do this, see “Starting the Test Programs” on page 225. 2. Select Diagnostic from the Main Menu; then, press Enter. 3. ...

Starting the Test Programs Changing Selected Tests in Test Groups To add or remove a test from a Test Group: 1. In the Module Tests Menu, use the Up Arrow ( ↑ ) or Down Arrow ( ↓ ) key to move the highlight bar to your selection. 2. Press Tab to move into the expanded Test Group window. 3. Move the ...

Starting the Test Programs Test Options Each option that appears on the Options Menu is briefly describedbelow. Ÿ Halt on Error : The default is No. If you select Yes, you can resume testing after a halt by pressing any key. If you selectNo , any error detected is logged (only if you enabled the Tes...

Starting the Test Programs – Test Log Mode: This choice determines the amount of data to be logged after you select COM1, LPT1, ASCII, or .DBF.The available options are LogAll or LogFail. LogAll logs alltest information. LogFail logs only failures. – Log Message Queue: Pressing F2 allows you to exam...

POST Error Messages POST Error Message Table The following table shows error messages that might appear on thescreen during the power-on self-test (POST). Sometimes the first error to occur causes additional errors. In thiscase, the system displays more than one error message. Alwaysfollow the sugge...

SCSI Messages SCSI Messages If your server has at least one hard disk drive, review the followinginformation before having the system serviced. Note: If your server has a CD-ROM drive but does not have a hard disk drive, ignore any message that indicates that the BIOS isnot installed. SCSI Messages ...

Beep Codes Beep Codes One beep and the appearance of text on the monitor indicatesuccessful completion of POST. When POST detects a fatal error,the tests stop, and the server emits one or more beeps. Beep codesare sounded in a series of individual beeps. The duration of eachbeep is constant. Beep Co...

Troubleshooting Troubleshooting You can use the troubleshooting charts in this section to findsolutions to problems that have definite symptoms. Look for the symptom in the left column of the chart. Instructionsand probable solutions to the problem are in the right column of thechart. In these chart...

Troubleshooting the 100/10 PCI Ethernet Adapter Troubleshooting the 100/10 PCI Ethernet Adapter This section provides troubleshooting information for problems thatmight occur when the 100/10 PCI Ethernet adapter is installed inthe server. Network Connection Problems If the adapter cannot connect to ...

Troubleshooting the 100/10 PCI Ethernet Adapter Ÿ Make sure that you are using the correct drivers. Ÿ Check for operating system-specific causes for the problem. Ÿ Test the adapter. Select Test adapter from the Main Menu on the Ethernetadapter Configuration and Drivers diskette. How you test theadap...

Troubleshooting Other Network Adapters Troubleshooting Other Network Adapters This section provides general troubleshooting information forproblems that might occur when a network adapter is installed inthe server. For more specific details about troubleshooting yournetwork adapter, see your network...

Troubleshooting Other Network Adapters Network Adapter Troubleshooting Chart You can use the following troubleshooting chart to find solutions tonetwork-adapter problems that have definite symptoms. Adapter Problem Action The Setup program reportsthe network adapter'sinterrupt as “0” or “255.” The P...

Troubleshooting Identifying Problems through Status Indicators Status indicators on the server can help to identify problems withsome system components such as power supplies and hot-swapdrives. Power Supply Status Indicators To recognize the state of the power supply, you must examine thefollowing ...

Troubleshooting The following table describes the power-supply status conditionsthat the LEDs indicate. Power Supply OKLED Power SupplyCurrent OKLED Status Off 1 Off 1 The power supply has shut down. Thisoccurs when the voltage is too high,when a fan fails, or when the powersupply becomes too hot. O...

Checking for Damage Checking the System for Damage This section provides instructions on what to do if your system isdamaged. After Dropping It Obvious damage: Look for loose cables and obvious damage. If any cables are loose,reconnect them securely. If there is obvious damage to the system,have it ...

Checking for Damage After Spilling Liquid on It If liquid gets on the keyboard: 1. Turn off the system.2. Unplug the keyboard from the back of the system.3. Turn the keyboard upside down to drain excess liquid.4. Dry off the keyboard with a lint-free cloth. After the keyboard is completely dry, plug...

Installing Additional Test Programs Installing Additional Test Programs You can add other test programs to the Diagnostic Diskette. Theseother programs are usually provided on the diskette that comeswith a device. After you add the programs to the DiagnosticDiskette, you can include information from...

Installing Additional Test Programs USERDIAG.CFG Example An example USERDIAG.CFG file might look like the following: Note: You can have more than one command-line parameter for any given test. When you view these tests on the Test Group window for the UserDiag test group, they appear as follows: ( ♦...

Using the Utility Programs Using the Utility Programs The Diagnostic Diskette contains utility programs for formattingdiskettes and editing. Formatting Diskettes To format a diskette within the diagnostic programs, select one ofthe following options: Format A: high density After selecting one of the...

Using the Utility Programs F2 To be in search mode, press F2. You are prompted toenter the search word or words on a reverse highlightedline at the bottom of the File Edit Screen. After typing inthe search word, press Enter. F3 To find the next occurrence of a search word, press F3. F4 To mark the s...

Using the Utility Programs To access the File Editor: 1. Select File Editor from the Utilities Menu; then, press Enter. 2. Insert a diskette into drive A or drive B before selecting the file that you want to edit; then, select the file from the FilesSelection box. 3. Press Enter. 4. Make your change...

services, HelpWare provides a wide variety of extended servicesthat address almost any need. Using Electronic Support Services If you have a modem, you can get help from several popularservices. Bulletin boards and online information services provideassistance through question-and-answer message are...

Use the Jump command; type IBM and select PC ProductSupport. Ÿ America Online Use the “Go to” keyword IBM Connect. On the World Wide Web, the IBM Personal Computers home pagehas information about IBM Personal Computer products andsupport. The address for the IBM Personal Computer home page is: http:...

In addition, if you purchased an IBM PC Server, you are eligible forPC Server Startup Support for 90 days after installation. Thisservice provides assistance for: Ÿ Setting up your network operating system Ÿ Installing and configuring interface cards Ÿ Installing and configuring network adapters Ple...

Purchasing Additional HelpWare Services During and after the warranty period, you can purchase additionalHelpWare services, such as support for IBM and non-IBM hardware,operating systems, and application programs; network setup andconfiguration; upgraded or extended hardware repair services; andcust...

Ÿ Using application programs and games Ÿ Tuning performance Ÿ Installing device drivers remotely Ÿ Setting up and using multimedia devices Ÿ Identifying system problems Ÿ Interpreting documentation You can purchase this service on a per-call basis, as amultiple-incident package, or as an annual cont...

10-incident limit. For more information about purchasing Networkand Server Support, see “Ordering Support Line Services.” Ordering Support Line Services Enhanced PC Support Line and Network and Server Support Lineservices are available for products on the Supported Products list.To receive a Support...

Friday). The premium upgrade provides 4-hour averageresponse, 24 hours a day, 7 days a week. Ÿ On-site service to premium on-site service If your warranty provides for on-site service, you can upgradeto premium on-site service (4-hour average on-site response, 24hours a day, 7 days a week). You also...

Ordering Publications Additional publications are available for purchase from IBM. For alist of publications available in your country: Ÿ In the U.S. and Puerto Rico, call 1-800-879-2755. Ÿ In other countries, contact your IBM reseller or IBM marketingrepresentative. Chapter 6. Getting Help, Service...

Appendix A. Server Records Record the Identification Numbers Record and retain the following information. Table 7. PC Server 704 Identification Numbers The server identification numbers appear on a label on the rear ofthe server. Two keys are provided with your server. Store the keys in a safeplace....

Device Records Installed Device Records Use the following tables to keep a record of the options installed inor attached to your system. You can also record your system'sdefault configuration settings. This information can be helpful whenyou install additional options in your PC Server 704 or if you...

Device Records Table 8 (Page 1 of 2). System Configuration Utility Program Defaults and Changes Menu Options Default Value New Value Additional Information System Group System Identification and Version InformationSystem Identification String None Config and Overlay Version BIOS Version String MP Se...

Device Records Refer to the following illustration of your server bays whencompleting Table 12 on page 286. 12 HotSwap Bays Open Bays Diskette Drive CD-ROMDrive Note: If you attach a drive or other device to an adapter, record the descriptive information appropriately. Appendix A. Server Records 285

Device Records Note: If you attach a drive or other device to an adapter, be sure to record the descriptive information in the appropriate columnin Table 11 on page 284 (in the same row as theexpansion-slot number of the adapter). Table 13. External Drives and Devices Location External Devices Appen...

The System Board The System Board The following simplified layout of the system board identifies servercomponents. You might need to refer to this figure before youinstall hardware in your server, or when you record information inthe tables in “Installed Device Records” on page 280. You might also n...

Changing Jumper and Switch Settings .12/ Not used .13/ Multiprocessing-bus connector (not used) .14/ Fan 3 connector (outer chassis fan, upper) .15/ Fan 4 connector (outer chassis fan, lower) .16/ Hard disk drive LED 2 connector .17/ SCSI channels 1 (right) and 2 (left) connectors .18/ EISA slots 1–...

Changing Jumper and Switch Settings Changing a Jumper Setting A jumper covers pins on a pin block and might be positioned to theleft or to the right. The jumper setting depends on which pins arecovered. To change a jumper setting: 1. Lift the jumper straight up off the pin block.2. Slide the jumper ...

Setting System-Board Configuration Jumpers Table 14 shows the default SCSI IDs for hot-swap drives. Table 14. Default SCSI IDs for Hot-Swap Drives J3Pins J4Pins Bay 1or 7 Bay 2or 8 Bay 3or 9 Bay 4or 10 Bay 5or 11 Bay 6or 12 1-2 1-2 0 1 10 3 4 13 1-2 2-3 0 1 2 3 4 5 1 2-3 2-3 8 9 2 11 12 5 1 2-3 2 1-...

Setting System-Board Configuration Jumpers Before you start, be sure that you have: Ÿ Read “Electrical Safety” on page 75 and “HandlingStatic-Sensitive Devices” on page 77. Ÿ Removed the left side cover (as viewed from the front of theserver; see “Removing the Side Covers” on page 81). To recover th...

Setting System-Board Configuration Jumpers 8. Removed the left side cover again (see “Removing the Side Covers” on page 81), and move the jumper back to its originalposition (pins 1 and 2, factory default). 9. Complete the installation (see “Completing the Installation” on page 201). Setting the BIO...

Setting System-Board Configuration Jumpers Setting the BIOS Write Jumper (J6A4) 19 Attention: Only a qualified, technical person knowledgeable about boot block update utility programs should change theBIOS Write Jumper (J6A4-1) setting. J6A4 Writable BIOS Write 1 1 2 3 This jumper enables updating t...

Setting System-Board Configuration Switches Setting System-Board Configuration Switches Some configuration actions are controlled through switches on thesystem board. Table 16 summarizes the switch settings thatcorrespond to these actions. Table 16. Configuration Switch Settings Switch Position Func...

Setting System-Board Configuration Switches Clearing All Passwords (Switch S6A1-2) Setting the password switch to On clears the administrative anduser passwords. When the password switch is set to Off, the default, you can enteran administrative or user password, or both. Before you start, be sure t...

Appendix B. Notices References in this publication to IBM products, programs, orservices do not imply that IBM intends to make these available in allcountries in which IBM operates. Any reference to an IBM product,program, or service is not intended to state or imply that only thatIBM product, progr...

IBM  Part Number: 84H4262 Printed in U.S.A. September 1996 84H4262