HP Volume 23 - Manual

HP Volume 23

HP Volume 23 – Manual, read for free online in PDF format. We hope this helps you resolve any issues you may have. If you have further questions, please contact us through the contact form.

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Table of Contents:

  • Page 2 – HP LaserJet 4200 printer—torn fuser film service note
  • Page 3 – Field action
  • Page 4 – Troubleshooting
  • Page 8 – HP Color LaserJet 9500 printer updates; Firmware revision
  • Page 11 – Poor fusing after PowerSave; Background information
  • Page 13 – DSS Workflow version 1.1 update; Uninstalling Chai JAR files; Installing DSS Workflow 1.1
  • Page 14 – Installing current Chai JAR files; Firmware and DSS compatibilities
  • Page 15 – How to access HP LaserJet training
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HP LaserJet printer product update

March 2004 • Volume 23









hp








Spring is arriving in HP LaserJet Land! As the world economies

improve, we are confident that sales and the resulting need for

quality support will increase. We feel that this year more

customers will adopt color in the office. Excitement over our new
line of HP Color LaserJet printers grows as we continue working

to develop new products. Thank you for your continued support!

Inside . . .

HP LaserJet 4200 printer—torn fuser film service note .................................................................. 2

HP LaserJet 4200/4300 printer—broken fuser latch .................................................................... 3

HP Color LaserJet 3500/3700 printer updates ........................................................................... 4

10.92.XX error ................................................................................................................... 4

Noisy black toner cartridge drive clutch ................................................................................. 6

Causes of wear on the image transfer belt .............................................................................. 6

41.7 errors ........................................................................................................................ 6

Color plane mis-registration after installing new ITB.................................................................. 7

HP Color LaserJet 9500 printer updates ..................................................................................... 8

Firmware revision................................................................................................................ 8

Control panel stuck at CALIBRATING ..................................................................................... 9

59.E0 error ...................................................................................................................... 10

Poor fusing after PowerSave ............................................................................................... 11

Recurring REMOVE AND SHAKE <COLOR> CARTRIDGE message.......................................... 12

DSS (Digital Sending Services) updates ................................................................................... 13

DSS Workflow version 1.1 update ...................................................................................... 13

Firmware and DSS compatibilities ....................................................................................... 14

How to access HP LaserJet training.......................................................................................... 15




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Summary

Page 2 - HP LaserJet 4200 printer—torn fuser film service note

HP LaserJet 4200 printer—torn fuser film service note To determine if the fuser film is torn, lift the fuser tray guide and examine the film. Film in good condition appears as a solid gray roller, film in poor condition exhibits the film sleeve shifting to the left and shredded film pieces. If the f...

Page 3 - Field action

HP LaserJet 4200/4300 printer—broken fuser latch Fuser latches have been breaking before the end of the fuser’s life. The latches in question are the blue grasping latches at the back of the printer used to insert the fuser into position and lock it in place. The latch closest to the gear or drive s...

Page 4 - Troubleshooting

HP Color LaserJet 3500/3700 printer updates 10.92.XX error Some customers have experienced a 10.92.XX error at power on. The error refers to a cartridge not engaging correctly, and “XX” corresponds to the print cartridge causing the error: • 00 = Black print cartridge • 01 = Cyan print cartridge • 0...

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