HP Pro K8600 - Manual

Use device management tools ...............................................................................................29 Embedded Web server .....................................................................................................29 To open the embedded Web server .....................

1 Get started This guide provides details about how to use the device and to resolve problems. • Find other resources for the product • Accessibility • Understand the device parts Find other resources for the product You can obtain product information and further troubleshooting resources that are n...

Resource Description Location ◦ Serial number ◦ Firmware versionnumber • Accessories installed (forexample, the duplexer) • Number of pages printedfrom the trays andaccessories • Printing supply status Print quality diagnostic page Diagnoses issues that affectprint quality and helps youdecide whethe...

Mobility For users with mobility impairments, the device software functions can be executedthrough keyboard commands. The software also supports Windows accessibilityoptions such as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. The devicedoors, buttons, paper trays, and paper guides can be oper...

7 Ink cartridge door 8 Ink cartridges 9 Ink cartridge lights 10 Printhead lights 11 Printheads 12 Printhead latch Control panel For more information about interpreting control-panel lights, see Control-panel lights reference . 1 Out of paper light 2 Door open light 3 Paper jam light 4 Cancel button ...

2 Install the accessories This section contains the following topics: • Install the duplexer Install the duplexer NOTE: This feature is available with some models of the device. For ordering information, see Accessories . You can print on both sides of a sheet of paper automatically when the optiona...

3 Use the device This section contains the following topics: • Select print media • Load media • Change print settings • Use the HP Solution Center (Windows) • Print with the rear manual feed slot • Print on both sides (duplexing) • Print on special and custom-sized media • Print borderless • Cancel...

Cards and envelopes • Avoid envelopes that have a very slick finish, self-stick adhesives, clasps, orwindows. Also avoid cards and envelopes with thick, irregular, or curled edges, orareas that are wrinkled, torn, or otherwise damaged. • Use tightly constructed envelopes, and make sure the folds are...

Understand supported media types and weights NOTE: Duplexer is available with some models. Tray Type Weight Capacity Tray 1 Paper 60 to 130 g/m 2 (16 to 36 lb bond) Up to 250 sheets ofplain paper(25 mm or 1 inchstacked) Transparencies Up to 60 sheets(18 mm or 0.71 inchstacked) Photo media Up to 280 ...

Set minimum margins The document margins must match (or exceed) these margin settings in portraitorientation. Media (1) Leftmargin (2) Rightmargin (3) Topmargin (4) Bottommargin* U.S. LetterU.S. LegalA4U.S. ExecutiveU.S. Statement8.5 x 13 inchB5A5CardsCustom-sized mediaPhoto mediaA6Banner mediaOfuku...

Media (1) Leftmargin (2) Rightmargin (3) Topmargin (4) Bottommargin* NOTE: If you areusing theduplexer(availablewith somemodels), theminimumbottommargin mustmatch orexceed 20mm (0.79inch). Envelopes 3.3 mm (0.13inch) 3.3 mm (0.13inch) 16.5 mm(0.65 inch) 16.5 mm(0.65 inch) Panorama 3.3 mm (0.13inch) ...

3. Slide the media guides in the tray to adjust them for the media size that you haveloaded, and then lower the output tray. 4. Pull out the extension on the output tray. To load small media NOTE: If you are printing on thick paper (such as cardstock), you can use the rear manual feed slot. For more...

4. Press the button on top of the paper guide and slide the guide to the right until itstops at the edge of the media. 5. Press the input tray lock and slide the tray in until the small media guide stops atthe edge of the media. As you slide the tray, the small media guide extends until ittouches th...

Use the HP Solution Center (Windows) Use the HP Solution Center to change print settings, order supplies, and access theonscreen Help.The features available in the HP Solution Center vary depending on the devices youhave installed. The HP Solution Center is customized to show icons that areassociate...

Print on both sides (duplexing) You can print on both sides of a sheet of media, either automatically by using theoptional automatic two-sided printing accessory (duplexer), or manually by turning themedia over and feeding it into the device again. • Guidelines for printing on both sides of a page •...

7. Select or clear the Flip Pages Up check box depending on which way you want the binding. See the graphics in the print driver for examples. 8. Choose a booklet layout from the Booklet Layout drop-down list, if you want. 9. Change any other settings, and then click OK . 10. Print your document. To...

9. If you are printing photos, select Best from the Print Quality drop-down list. Alternatively, select Maximum dpi , which provides up to 4800 x 1200 optimized dpi* for optimum print quality.*Up to 4800 x 1200 optimized dpi for color printing and 1200 input dpi. This settingmight temporarily use a ...

4 Configure and manage This section is intended for the administrator or individual who is responsible formanaging the device. This section contains information about the following topics. • Manage the device • Use device management tools • Understand the self-test diagnostic page • Understand the n...

Monitor the device This section provides instructions for monitoring the device. Use this tool... to obtain the following information.... Control panel Obtain information about the status of jobsthat are being processed, the operating statusof the device, and the status of ink cartridgesand printhea...

Use this tool... to do the following... • Order supplies: On any tab, click the Order Supplies button, and then follow the onscreen instructions. • Support: On any tab, click the Support button, and then select a support option. Toolbox (Windows) Perform device maintenance tasks: Click the Services ...

• Notification of print driver updates: Alerts you when there is an update for the printer driver. A message appears on the HP Instant Support homepage; click thelink within the message to go directly to the download section of the HP Web site. • Managing ink and media usage (myPrintMileage): Helps ...

setup experience. However, if you have connected the cable first, see To connect the device before installing the software . Direct connection You can connect the device directly to your computer using a USB cable. NOTE: If you install the device software and connect the device to a computer running...

5. Click Next and follow the onscreen instructions. 6. Click Finish to close the Found New Hardware wizard. The wizard automatically starts the installation program (this might take a short while). 7. Complete the installation process. NOTE: You can also share the device with other computers using a...

To install the software for network or direct connection 1. Connect the device to your computer with a USB cable. 2. Insert the Starter CD into the CD drive. Double-click the CD icon on the desktop,and then double-click the setup icon. Also, you can locate the Installer folder onthe Starter CD. 3. C...

5 Maintain and troubleshoot This section contains the following topics: • Supported ink cartridges • Replace the ink cartridges • Maintain the printheads • Store printing supplies • Troubleshooting tips and resources • Solve printing problems • Poor print quality and unexpected printouts • Solve pap...

NOTE: The ink levels shown are an estimate only. Actual ink volumes may vary. After removing a cartridge from its package, install it right away. Do not remove acartridge from the device for long periods of time.To find out which ink cartridges work with your device, see Supplies . To replace the in...

• Toolbox (Windows): Click the Services tab, and then click Print PQ (print quality) diagnostic page and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Print Quality Diagnostics from the Information and Support panel. 1 Printer Information: Shows device information (such as t...

15. If the printhead light continues to blink, replace the printhead which corresponds tothe blinking printhead light. 16. Wait while the device initializes the printheads and prints the alignment pages. Ifthe device does not print the pages, start the alignment process manually. Formore information...

Store printing supplies This section covers the following topics: • Store ink cartridges • Store printheads Store ink cartridges Ink cartridges can be left in the device for extended periods of time. If you remove theink cartridges, place them in an airtight container, such as a resealable plastic b...

◦ Pause Printing is not selected if you are using a computer running Windows. ◦ You are not running too many programs when you are performing a task.Close programs that you are not using or restart the computer beforeattempting the task again. NOTE: Some problems can be resolved by resetting the dev...

Check the printhead initialization When printheads are installed or replaced, the device automatically prints a fewalignment pages to align the printheads. This process takes about 10 minutes. Untilthis process is complete, only the automatic alignment pages can be printed. Check the device software...

Turn off the device after removing the printhead After removing the printhead, turn off the device, wait about 20 seconds, and turn it onagain without the printhead installed. After the device has restarted, reinsert theprinthead. Device takes a long time to print Check the system resources Make sur...

about 20 seconds, and turn it on again without the printhead installed. After it hasrestarted, reinsert the printhead. Check the media settings • Make sure you select the correct print quality settings in the printer driver for themedia loaded in the trays. • Make sure the page settings in the print...

Check the margin settings If the text or graphics are cut off at the edges of the page, make sure the marginsettings for the document do not exceed the printable area of your device. For moreinformation, see Set minimum margins . Check the page-orientation setting Make sure the media size and page o...

Poor quality printouts Check the printheads and ink cartridges Print the print quality diagnostic page on a clean sheet of white paper. Evaluate anyproblem areas, and perform the recommended actions. For more information, see To print the print quality diagnostic page . Check the paper quality The p...

Colors do not line up properly Check the printheads Print the print quality diagnostic page on a clean sheet of white paper. Evaluate anyproblem areas, and perform the recommended actions. For more information, see To print the print quality diagnostic page . Check the graphics placement Use the zoo...

• When using thin special media, make sure that the tray is completely loaded. If youare using special media that is only available in small quantities, try placing thespecial media on top of other paper of the same size to help fill the tray. (Somemedia is picked up more easily if the tray is full....

• If you are using thick special media (such as brochure paper), load media so thatthe tray is between 1/4 and 3/4 full. If necessary, place the media on topof other paper of the same size so that the stack height is within this range. • When reinserting a removeable tray into the device, do so gent...

Troubleshoot installation issues If the following topics do not help, see Support and warranty for information about HP support. • Hardware installation suggestions • Software installation suggestions • Solve network problems Hardware installation suggestions Check the device • Make sure that all pa...

Verify installation preliminaries • Make sure to use the Starter CD that contains the correct installation software foryour operating system. • Before installing software, make sure that all other programs are closed. • If the computer does not recognize the path to the CD-ROM drive that you type,ma...

Clear jams Occasionally, media becomes jammed during a job. Try the following remedies beforeyou attempt to clear the jam. WARNING! Do not reach into the device when it is on or when the carriage is stuck. When you open the print carriage access door, the carriage should return toits position on the...

c . If the jam is not there, push the latches inwards to remove the cover. If the jam is inside the duplexer, carefully remove it. Close the cover. d . Reinsert the rear access panel or the duplexer into the device. 3. If you cannot locate the jam, lift the output tray and check for a jam in Tray 1....

6 Control-panel lights reference The control-panel lights indicate status and are useful for diagnosing printingproblems. This section contains information about the lights, what they indicate, andwhat action to take if necessary. • Interpreting control-panel lights • Interpreting network connector ...

Interpreting network connector lights 1 Activity light 2 Network connector 3 Link light Light description/Light pattern Explanation and recommendedaction Link light is on. Activity light is off. The device is connected to thenetwork but is not receiving ortransmitting data over the network.The devic...

A HP supplies and accessories This section provides information on HP supplies and accessories for the device. The informationis subject to changes, visit the HP Web site ( www.hpshopping.com ) for the latest updates. You may also make purchases through the Web site. • Order printing supplies online...

diagnostic page and read the information in the ink cartridge status section. For more information,see Understand the self-test diagnostic page . You can find the ink cartridge number in the following places:• On the self-test diagnostic page (see Understand the self-test diagnostic page ). • On the...

Hewlett-Packard limited warranty statement Appendix B 80 Support and warranty

Obtain electronic support To find support and warranty information, go to the HP Web site at www.hp.com/support . If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.This Web site also offers technical support, drivers, supplies, orderi...

Support process If you have a problem, follow these steps1. Check the documentation that came with the HP Printer. 2. Visit the HP online support Web site at www.hp.com/support . HP online support is available to all HP customers. It is the fastest source for up-to-date device information and expert...

HP Quick Exchange Service (Japan) For instructions on how to pack your device for exchange, see Pack the device . Prepare the device for shipment If after contacting HP Customer Support or returning to the point of purchase, you are requestedto send the device in for service, make sure you remove an...

C Device specifications For media and media-handling specifications, see Understand specifications for supported media . • Physical specifications • Product features and capacities • Processor and memory specifications • System requirements • Network protocol specifications • Embedded Web server spe...

• Mac OS X (v10.3.9 and higher, v10.4.6 and higher): 400 MHz Power PC G3 (v10.3.9 and higher, v10.4.6 and higher) or 1.83 GHz Intel Core Duo (v10.4.6 and higher), 256 MBmemory, 200 MB free hard disk spaceQuickTime 5.0 or later • Adobe Acrobat Reader 5.0 or later Recommended requirements • Windows 20...

Embedded Web server specifications Requirements • A TCP/IP-based network (IPX/SPX-based networks are not supported) • A Web browser (either Microsoft Internet Explorer 6.0, Netscape 7.0, Opera 7.54, MozillaFirefox 1.0, or Safari 1.2, or later) • A network connection (you cannot use the embedded Web ...

D Regulatory information This section contains the following topics: • FCC statement • Notice to users in Korea • VCCI (Class B) compliance statement for users in Japan • Notice to users in Japan about the power cord • RoHS notices (China only) • LED indicator statement • Regulatory model number • D...

Toxic and hazardous substance table LED indicator statement Regulatory model number For regulatory identification purposes, your product is assigned a Regulatory Model Number. TheRegulatory Model Number for your product is SNPRC-0704. This regulatory number should notbe confused with the marketing n...

Environmental product stewardship program Hewlett-Packard is committed to providing quality products in an environmentally sound manner.Design for recycling has been incorporated into this product. The number of materials has beenkept to a minimum while ensuring proper functionality and reliability....

Energy consumption This product is designed to reduce power consumption and save natural resources withoutcompromising product performance. It has been designed to reduce total energy consumptionboth during operation and when the device is not active. Specific information on powerconsumption may be ...

Index A accessibility 6accessories installation 10order 77warranty 80 acoustic emissions 93Add Printer installation 40administrator management tools 27settings 28 after the support period 84aligning printheads 49 B black and white pages troubleshoot 62 blank pages, troubleshoot print 57 borderless p...

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