HP K7100 - Manual

Special features This printer is equipped with several exciting features. ● Digital photo printing – Print high-quality color and black-and-white photographs. ● Wide-format printing – Print on sizes up to 330 x 483 mm (13 x 19 inches) or A3+ borderless. ● Borderless printing – Use the entire page su...

Using this guide This guide includes the following sections: ● Getting started – Describes the printer parts and explains how to connect using a USB or a parallel cable, and how to install the printer software, how to connect to a network. ● Using print cartridges and accessories – Explains how to u...

Finding other resources for the product You can obtain product information and further troubleshooting resources that are not included in thisguide from the following resources: ● Readme file and release notes – Provides late-breaking information and troubleshooting tips. Included on the Starter CD....

2 Getting started This section contains the following information: ● Understanding the printer parts and functions ● Configuring the printer (Windows) ● Configuring the printer (Mac OS) ● Uninstalling the printer software ● Customizing the printer software setup program ● Installing other software E...

Understanding the printer parts and functions Front view (trays, cover, and print cartridge cradle) 6 7 1 Extendable input tray 2 Extendable output tray 3 Front manual feed paper guide 4 Front manual feed slot 5 Top cover 6 Print cartridge latch 7 Print cartridge cradle 6 Chapter 2 Getting started E...

Front view (input tray) 1 Input tray lock 2 Small media guide 3 Paper width guide 4 Small media ejector Printer lights The printer lights provide visual cues about the status of the printer. For more information, see Printer lights reference on page 104 . 1 Right print cartridge light (black, photo,...

4 Resume button and light 5 Power button and light Back view 6 1 4 5 6 7 3 2 8 1 Universal serial bus (USB) port 2 Parallel port 3 Rear access panel 4 Rear manual feed slot 5 Rear manual feed paper guide 6 Rear access panel release buttons 7 Power input 8 Optional automatic two-sided printing access...

Configuring the printer (Windows) You can connect the printer directly to a computer, or you can share the printer on a locally sharednetwork. NOTE: You must have administrator privileges to install a printer driver in Windows 2000, Windows Server 2000, or Windows XP. Direct connection You can conne...

To connect the printer before installing the software If you connected the printer to the computer before installing the printer software, the Found New Hardware wizard appeared on the computer screen. NOTE: If you have turned on the printer, do not turn off the printer or unplug the cable from the ...

Configuring the printer (Mac OS) You can use the printer with a single Macintosh computer using a USB cable, or you can share theprinter among other users on a network. To install the software for a locally shared network or for a direct connection 1. Connect the printer to the computer with the USB...

Uninstalling the printer software To uninstall the software for Windows computers If you are using Windows 2000 or Windows XP, you must have administrator privileges to uninstallthe printer software. 1. If the printer is connected directly to the computer using a USB or parallel cable, disconnect th...

Customizing the printer software setup program The Starter CD contains a utility that allows system administrators to create customized installationpackages that can be launched silently. System administrators can then distribute a customizedinstallation package by sharing it from a local or mapped ...

Installing other software ● Use HP Photosmart Essential to view and edit photos and image files in Windows. To install this software, insert the HP Photosmart Pro software CD, click the HP Photosmart Essential button on the CD browser menu, and select it from the list of software shown (see HP Photo...

3 Using print cartridges and accessories This section contains the following information: ● Using the print cartridges ● Installing the optional automatic two-sided printing accessory (duplex unit) 18 Chapter 3 Using print cartridges and accessories ENWW

Using the print cartridges Supported print cartridges Four print cartridges are available for use with the printer. 1 Black 2 Tri-color 3 Photo 4 Gray photo To print... Insert this print cartridge in the leftstall Insert this print cartridge in the rightstall Full-color photos HP Tri-color HP Photo ...

Inserting the print cartridges Use only the replacement cartridges that have the same cartridge number as the print cartridge thatyou are replacing. See Supported print cartridges on page 19 To install or replace a print cartridge 1. Turn on the printer, open the top cover, and lift the print latch....

4. Hold the print cartridge with the copper contacts facing the printer, and then slide the printcartridge into the cradle. NOTE: Depending on the cartridge size, they may not align with each other. If you have trouble inserting the print cartridge after lifting the carriage latch, verify the printe...

For Windows You can align the print cartridges from the Toolbox or the printer driver. 1. Load plain paper into the input tray (see Loading media in the input tray on page 36 .) 2. Open the Toolbox from the Printer Properties settings. See Toolbox overview on page 72 for more information. -or- Open ...

3. Click the Printer Services tab (Toolbox) or Services tab (printer driver). 4. Click Clean Print Cartridges and follow the onscreen instructions. 5. If you still find a problem in the printout, repeat this cleaning process. 6. If there is still a problem in the printout, either the print cartridge...

To store the print cartridge in the Print Cartridge Protector 1. Insert the print cartridge into the protector and snap it securely in place. 2. To remove the print cartridge from the protector, press down and back on the tab inside theprotector to release the print cartridge, and then remove the pr...

Installing the optional automatic two-sided printing accessory (duplex unit) The printer can automatically print on both sides of a sheet of paper when a duplex unit is attachedto the back of the printer. NOTE: The duplex unit is an optional accessory that is available for the HP Officejet K7100 ser...

4 Printing and loading media This section contains the following information: ● Selecting print media ● Loading media in the input tray ● Using the automatic paper-type sensor ● Changing print settings ● Understanding smart software features ● Printing digital photographs ● Printing borderless ● Pri...

Selecting print media Your printer is designed to print on a variety of media types (such as photo paper, plain paper,envelopes, and transparencies) and sizes. The printer works well with most office paper types, andprovides the best results on paper that accepts ink well. Always use media that conf...

Understanding supported media sizes The following table lists the sizes of media you can use with each paper path. Media size Input tray Front manualfeed slot Rear manualfeed slot Automatic two-sided printingaccessory(duplex unit) A3 297 x 420 mm(11.7 x 16.5 inches) A3+ 330 x 483 mm(13 x 19 inches) ...

Media size Input tray Front manualfeed slot Rear manualfeed slot Automatic two-sided printingaccessory(duplex unit) 279 x 432 mm(11 x 17 inches) Custom Understanding supported media types All media support up to 4800 x 1200 optimized dpi for color printing and 1200 input dpi. This settingmight tempo...

Understanding supported media weights and capacities The following table provides information about the media weights and capacity that the paper pathscan support. Tray Type Weight Capacity Input tray Paper, envelopes, cards 60 to 135 g/m 2 (16 to 36 lb bond) Up to 19 mm (0.75 inches)or up to 150 sh...

Loading media in the input tray This section explains how to load plain paper and standard media sizes and types into the input tray.Following are general guidelines for loading media into trays: ● If you are printing on thick or photo paper, you can use the rear manual feed slot. See Printing with ...

Using the automatic paper-type sensor The automatic paper-type sensor automatically selects the print settings appropriate for the media inthe printer, particularly when used with HP media. The sensor scans the first page of the loaded media, determines the media type, and selects themost suitable s...

Changing print settings You can change print settings (such as media size or type) from an application or the printer driver.Changes made from an application take precedence over changes made from the printer driver.However, after the application is closed, the settings return to the defaults config...

Understanding smart software features The printer driver provides the following smart software features. To access the printer driver, see Printing a document on page 49 . NOTE: Some features are only available in Windows. To find more information on a specific feature in the Windows printer driver,...

Printing digital photographs Enhanced color printing Your printer uses six ink colors to enhance the quality of printed photographs. To obtain a list ofsupported print cartridges for your printer, see Supported print cartridges on page 19 . NOTE: You can print high-quality black-and-white photograph...

To print digital photographs 1. Load the photo paper: ● If you are loading a stack of photo paper, see Loading media in the input tray on page 36 . ● If you are printing one or just a few sheets, you can use the front manual feed slot. If youare printing on thick paper and desire a straight paper pa...

an Exif Print-enabled digital camera, Exif Print captures information such as exposure time, type offlash, and color saturation, and stores it in the image's file. The printer software then uses thisinformation to automatically perform image-specific enhancements, resulting in outstandingphotographs...

Printing borderless Borderless printing lets you print to the edges of certain paper types and a range of standard papersizes from 101.6 x 152.4 mm (4 x 6 inches) to 330 x 482.6 mm (13 x 19 inches), or A6 to A3+. NOTE: Open the file in a software application and assign the image size. Make sure the ...

Printing in grayscale The grayscale printing feature allows you to print high-quality, black-and-white photographs inshades of gray using a gray photo print cartridge. For Windows 1. Load the print media (see Loading media in the input tray on page 36 ). 2. Open the Printer Properties dialog box. 3....

Printing panoramic photos This section contains information about printing panoramic photos that contain borders and photosthat are borderless. Following are guidelines for printing panoramic photos: ● For high-quality results, use a photo print cartridge in combination with the tri-color print cart...

Printing a document The steps to print a document vary depending on the software program. In general, follow thisprocedure to print a document. NOTE: You can also access this feature from the Printing Shortcuts tab. Open the printer driver, select the Printing Shortcuts tab, and select the feature f...

Printing with the front or rear manual feed slot If you are printing one or just a few photos, envelopes, or sheets of paper, you can use the frontmanual feed slot and leave your regular media in the input tray. The rear manual feed slot uses a straight paper path and is designed for printing single...

Loading the front manual feed slot NOTE: If there are any printouts on the output tray, remove them before using the front manual feed slot. 1. Extend the output tray. 2. Slide the paper guide to the left to its outermost position. 3. Lift the clear plastic flap and insert the media into the narrow ...

Loading the rear manual feed slot 1. Before you load the paper, adjust the paper guide to the size of paper you are printing byaligning it with the appropriate icon below the rear manual feed slot. 2. Insert a single sheet of paper print-side up into the left side of the rear manual feed slot. The p...

Printing on various media types NOTE: Use HP media for optimum print quality. These media types are specifically designed to work with your printer. See HP supplies and accessories on page 109 for ordering information. If you are printing transparencies, HP recommends removing each transparency as i...

Printing on custom-sized paper NOTE: The paper width must be between 76.2 and 330.2 mm (3 and 13 inches); the paper length must be between 127 and 1,270 mm (5 and 50 inches) For Windows 1. Load the print media (see Loading media in the input tray on page 36 ). 2. Open the printer driver (see Printin...

Printing on envelopes NOTE: Avoid using envelopes that have clasps or windows; have thick, irregular, or curled edges; are shiny or embossed; or are wrinkled, torn, or otherwise damaged. 1. Raise the output tray and remove any media from the input tray. 2. Insert up to 15 envelopes along the right s...

Printing on cards and smaller-sized media NOTE: If you are printing on thick paper (such as cardstock), you can use the rear manual feed slot. See Printing with the front or rear manual feed slot on page 50 . If you wish to print to the edge of the cards, see Printing borderless on page 44 . 1. Rais...

Printing multiple pages on a single sheet of paper You can print multiple pages of a document on a single sheet of paper. The printer softwareautomatically resizes the document text and images to fit on the printed page. For Windows 1. Load the appropriate paper (see Loading media in the input tray ...

Printing booklets Booklet printing automatically arranges and resizes the pages of a document so when the documentis folded into a booklet, the page order is correct. Performing manual booklet printing For Windows 1. Load the appropriate paper (see Loading media in the input tray on page 36 ). 2. Op...

Printing posters You can enlarge your document from a single page to multiple tiles that can be pasted together intoa poster. You can use this feature to enlarge a single-page document to many tiles depending on thesize of your document. NOTE: You can also access this feature from the Printing Short...

Printing banners You can print large images and bold, oversized fonts on continuous feeds of paper. Following aresome guidelines for printing banners: ● Use HP banner paper for great results. ● Remove any perforated strips from the banner paper before loading it in the input tray. ● Input tray capac...

Printing labels Following are guidelines for printing labels: ● Use only paper labels that are designed specifically for your printer. ● Use only full sheets of labels. ● Verify that the labels are not sticky, wrinkled, or pulling away from the protective backing. ● Do not use plastic or clear label...

Printing iron-on transfers Following are guidelines for printing iron-on transfers: ● Use HP iron-on t-shirt transfer paper for great results. ● When printing a mirror image, the text and pictures are horizontally reversed from what appearson the computer screen. ● Input tray capacity: up to 20 shee...

Printing on both sides (duplexing) This section contains guidelines and procedures for printing on both sides of the media. Guidelines for printing on both sides of the paper ● Always use media that conforms to the printer specifications. See Understanding specifications for supported media on page ...

For Windows 1. Load the appropriate paper (see Loading media in the input tray on page 36 ). 2. Open the printer driver (see Printing a document on page 49 ). 3. Click the Features tab. 4. On the Two-sided printing drop-down list, select Manual . 5. Select Flip Pages Up to change the page orientatio...

NOTE: The duplex unit is an optional accessory that is available for the HP Officejet K7100 series printer. It may be purchased separately in some countries/regions (see HP supplies and accessories on page 109 .) To make automatically printing on both sides the default setting for your printer, see ...

Cancelling a print job You can cancel a print job using one of the following methods: ● Control panel : Press the Cancel button. This will clear the job that the printer is currently processing. It does not affect jobs waiting to be processed. ● Windows : Double-click the printer icon that appears i...

5 Using the Toolbox This section contains the following information: ● Toolbox overview ● Printer Status tab ● Information tab ● Printer Services tab ● Using the HP Printer Utility (Macintosh) ENWW 71

Toolbox overview The Toolbox provides status and maintenance information about your printer. It also provides accessto documentation and online help tools for solving printer problems. NOTE: The Toolbox is available for Windows only. For Macintosh, see Using the HP Printer Utility (Macintosh) on pag...

Printer Status tab The Printer Status tab displays ink level information for each print cartridge and also printer status. The printer selection drop-down list lets you select the printer you wish to use with the Toolboxutilities. It lists printers that are compatible with the Toolbox. The status wi...

Information tab Use the Information tab to register the printer and display printer hardware information. This tab also provides access to online troubleshooting through HP Instant Support, as well as informationabout your printer usage, using the printer, troubleshooting, and contacting HP. Click t...

Printer Services tab The Printer Services tab provides utilities that help you maintain and test your printer. You can align and clean your print cartridges, or print a demo page. Click this button... To... Align Print Cartridges Align the print cartridges. See Aligning the print cartridges on page ...

Using the HP Printer Utility (Macintosh) The HP Printer Utility contains tools to calibrate the printer, clean the print cartridges, print a testpage, print a configuration page for the printer, and find Web site support information. Opening the HP Printer Utility 1. Double-click the Macintosh HD ic...

6 Troubleshooting This section contains the following information: ● Troubleshooting tips and resources ● General troubleshooting tips ● Printing a demo page ● Printing a diagnostics page ● Resolving printing problems ● Poor print quality and unexpected printouts ● Resolving paper-feed problems ● Tr...

Troubleshooting tips and resources ● For a paper jam problem, see Clearing jams on page 97 . ● For paper-feed problems, such as the paper skew, see Resolving paper-feed problems on page 95 . Some printer problems can be resolved by resetting the printer. To reset the printer 1. Press the Power butto...

General troubleshooting tips Ensure the following: ● Power light is on and not blinking. When the printer is first turned on, it takes approximately 45seconds to warm up. ● Make sure the printer is in the Ready state. If lights are on or blinking, see Printer lights reference on page 104 . ● No erro...

Printing a demo page Printing a demo page without being connected to a computer verifies whether the printer is set upcorrectly. 1. Make sure the printer is turned on. 2. Press and hold the Resume button for a few seconds. The printer prints a demo page. NOTE: If the Toolbox is installed, you can pr...

Printing a diagnostics page This page is useful to HP Technical Support if you have a printer problem. 1. Make sure the printer is turned on. 2. Press and hold the Power button, press the Resume button four times, and then release the Power button. The printer prints a diagnostic page. NOTE: You can...

Resolving printing problems Printer shuts down unexpectedly Check power and power connections Make sure the printer is connected firmly to a functioning alternating current (AC) power outlet. See Printer specifications and Declaration of Conformity on page 119 for voltage requirements. Check printer...

Check printer setup for network environment Ensure the correct printer driver and printer driver port are being used. For more information aboutnetwork connections, see Configuring the printer (Windows) on page 9 , Configuring the printer (Mac OS) on page 12 , or the documentation provided by your n...

The printer is rejecting the pen Poor contact between the print cartridges and print cartridge cradles may cause the pen to berejected. When this occurs, try cleaning the electrical contacts on the print cartridges and printcartridge cradles: 1. Remove the print cartridge from the printer (see Inser...

3. Carefully clean the electrical contacts on the print cartridge with a soft, dry, lint-free cloth. CAUTION: To prevent damage to the electrical contacts, you should wipe the contacts only once. Do not wipe the ink nozzles on the print cartridge. 4. Reinstall the print cartridge. Printer takes a lo...

Check the print location and length of USB cable High electromagnetic fields (such as those generated by USB cables) can sometimes slightly distortprintouts. Move the printer away from the source of the electromagnetic fields. Also, it isrecommended that you use a USB cable that is less than 3 meter...

Poor print quality and unexpected printouts This section provides solutions to print quality problems. ● Poor quality printouts ● Meaningless characters print ● Ink is smearing ● Ink is not filling the text or graphics completely ● The print settings may need to be changed ● Output is faded or dull ...

Check the type of media loaded in the printer ● Make sure the tray supports the type of media you have loaded. See Understanding specifications for supported media on page 27 . ● Make sure you have selected the tray in the printer driver that contains the media you want touse. See Changing print set...

You may not be using the best print cartridge for the project For best results, use the HP Photo or HP Gray Photo print cartridges to print color or black and whitephotos, and use the HP black print cartridge to print text documents. Check the paper type setting When printing on transparencies or ot...

Resolving paper-feed problems This section provides solutions to common paper-feed problems. ● Another paper feed problem is occurring For information on resolving jams, see Clearing jams on page 97 . Another paper feed problem is occurring Media is not supported for the printer or tray Use only med...

Troubleshooting installation issues This section provides solutions to common installation problems. ● Problems printing an alignment page ● Problems installing software Problems printing an alignment page When print cartridges are installed or replaced, the printer automatically prints an alignment...

Clearing jams Use the following methods to locate and clear a paper jam. For information on how to avoid jams,see Tips for avoiding paper jams on page 99 . NOTE: To prevent jammed paper from tearing off inside the printer, try to grasp jammed paper with both hands and exert even pressure on both sid...

5. Open the top cover. The print cartridge carriage should return to the right side of the printer. Ifthe carriage does not return to the right side, turn off the printer, and then move the carriage tothe right. Pull any jammed paper towards you. CAUTION: Do not reach into the printer when the print...

Resolving photo printing problems Also see Poor print quality and unexpected printouts on page 90 for additional troubleshooting information. ● Make sure you are printing on the correct side of the media ◦ Load media print-side down in the input tray. ◦ Load media print-side up in the rear manual fe...

Resolving borderless printing problems ● Check the print settings 1. Open the printer driver (see Printing a document on page 49 ). 2. On the Features tab (Windows) or the Paper Type/Quality panel (Macintosh), check the following settings: ● Verify that the paper size specified in the driver matches...

Resolving banner printing problems ● Make sure the paper is loaded correctly ◦ Unfold and refold the paper when several sheets feed into the printer at once. ◦ Make sure the unattached edge of the banner paper stack is on top and facing the printer. ◦ Verify that the correct paper for banner printin...

Resolving automatic two-sided printing problems NOTE: You can print on both sides manually for unsupported media types. See Performing manual duplexing on page 66 . ● Paper jam occurs inside the duplex unit See Clearing jams on page 97 for instructions. ● Option for printing on both sides cannot be ...

7 Printer lights reference The printer lights indicate printer status and are useful for diagnosing printing problems. This sectioncontains information about the printer lights, what they indicate, and what action to take if necessary. 1 Right print cartridge light (photo, black, or gray print cartr...

Understanding the printer lights Printer light indication Explanation and recommended action Left and right print cartridge lights. The left print cartridge light indicates tri-color print cartridgestatus; the right print cartridge light indicates photo or black printcartridge status. The print cart...

Accessories Following is a list of printer accessories and part numbers. Automatic two-sided printing accessory HP automatic two-sided printing accessory C8258A Parallel cable HP IEEE-1284 A-B parallel cable (2 m) C2950A HP IEEE-1284 A-B parallel cable (3 m) C2951A USB cable HP USB A-B (2 m) C6518A ...

Supplies NOTE: The availability of printer supplies varies by country/region. Print cartridges Use only the replacement cartridges that have the same cartridge number as the print cartridge youare replacing. See Supported print cartridges on page 19 . HP media To order media such as HP Premium Plus ...

9 Customer support and warranty The information in this section suggests solutions to common problems. If your printer is notoperating properly and the suggestions in this guide do not solve your problem, try using one of thefollowing support services to obtain assistance. ● Obtaining electronic sup...

HP Telephone Support During the warranty period, you may obtain assistance from the HP Customer Care Center. ● Before you call ● Telephone support numbers Before you call To assist our Customer Care Center representatives to serve you better, prepare the followinginformation before calling. 1. Print...

Hewlett-Packard Limited Warranty Statement 118 Chapter 9 Customer support and warranty ENWW

Printer specifications Print Method Drop-on-demand thermal inkjet printing Color Resolution Maximum of 4800 x 1200 dpi* *Up to 4800 x 1200 optimized dpi for color printing and 1200 input dpi. This setting might temporarily use alarge amount of hard disk space (400 MB or more) and will print more slo...

Declaration of Conformity ENWW Declaration of Conformity 123

11 Regulatory information ● FCC statement ● Miscellaneous regulatory information ● Environmental product stewardship program ● Disposal of Waste Equipment by Users in Private Households in the European Union 124 Chapter 11 Regulatory information ENWW

FCC statement The U.S. Federal Communications Commission (in 47 cfr 15.105) has specified that the followingnotices be brought to the attention of users of this product. This equipment has been tested and found to comply with the limits for a Class B digital device,pursuant to Part 15 of the FCC Rul...

Miscellaneous regulatory information RoHS notices (China only) The device meets product requirements from regulatory agencies in your country/region. Toxic and hazardous substance table LEDs classification Regulatory model number For regulatory identification purposes, your product is assigned a Reg...

Environmental product stewardship program Hewlett-Packard encourages customers to recycle used electronic hardware, HP original printcartridges, and rechargeable batteries. HP is committed to providing quality products in anenvironmentally sound manner. Design for recycling has been incorporated int...

ENERGY STAR® and the ENERGY STAR mark are U.S. registered marks. As an ENERGY STARPartner, Hewlett-Packard Company has determined these product meets ENERGY STAR Guidelinesfor energy efficiency. For more information, see http://www.energystar.gov . Energy consumption - Federal Energy Management Prog...

Index Symbols/Numerics 4800 x 1200 optimized dpi 41, 42, 44 A accessories ordering information 109 automatic paper-type sensor 38automatic two-sided printing accessory advantages of using 68installing 25troubleshooting 103using 67 B banners, printing 63black or photo print cartridge lights illustrat...