Page 3 - MSG revision history
MSG revision history Revision Publication date Description A October 2010 ● Added newly supported hard drives to spare parts listings in thefollowing locations: Computer major components on page 20 , Mass storage devices on page 30 , Sequential part number listing on page 33 , Hard drive on page 47 ...
Page 5 - Safety warning notice
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only ona hard, flat surface. Do not allow another hard surface, such as an adjoining o...
Page 7 - Table of contents
Table of contents 1 Product description ........................................................................................................................................ 1 2 External component identification ........................................................................................
Page 11 - Product description
1 Product description Category Description HP G62 HP G62 CompaqPresario CQ62 CompaqPresario CQ62 Discrete UMA Discrete UMA Product Name Compaq Presario CQ62 NotebookPC √ √ HP G62 Notebook PC √ √ Processors AMD Phenom™ N930 Processor(2.0 GHz, 2 MB total L2 cache, 1333MHz)—Quad core 35 W √ √ √ √ AMD T...
Page 17 - External component identification; Identifying the hardware
2 External component identification Identifying the hardware Components included with the computer might vary by region and model. The illustrations in thischapter identify the standard features on most computer models. To see a list of hardware installed in the computer: 1. Select Start > My Com...
Page 18 - Top components; TouchPad
Top components TouchPad Component Description (1) TouchPad light Off—Touchpad is on. Amber—Touchpad is off. (2) TouchPad zone Moves the pointer and selects or activates items on thescreen. (3) Left TouchPad button Press the left side of the TouchPad button to executefunctions like the left button on...
Page 19 - Lights
Lights Component Description (1) TouchPad light ● Off—TouchPad is enabled. ● Amber—TouchPad is disabled. (2) Caps lock light On—Caps lock is on (3) Power light ● On—The computer is on. ● Flashing—The computer is in Sleep. ● Off—The computer is off or in Hibernation. (4) Wireless light ● White—An int...
Page 20 - Button and speakers
Button and speakers Component Description (1) Speakers grill Two integrated speakers produce sound. (2) Power button ● When the computer is off, press the button to turn onthe computer. ● When the computer is on, press the button to initiateSleep. ● When the computer is in Sleep, press the button to...
Page 21 - Keys
Keys Component Description (1) esc key Displays system information when pressed in combinationwith the fn key. (2) Send e-mail key Opens a new e-mail in your default e-mail client. (3) Media application key Launches CyberLink PowerDVD. (4) Web browser key Launches default web browser. (5) Print key ...
Page 22 - Display
Display Component Description (1) Wireless antenna (2) Sends and receives signals from one or more wireless devices. (2) Internal microphone Records sound. (3) Integrated webcam (select models only) Records audio and video and captures still photographs. (4) Webcam light (select models only) On—The ...
Page 23 - Right-side components
Right-side components Component Description (1) Optical drive Reads and writes to optical discs. (2) USB port Connects an optional USB device. (3) RJ-11 (modem) jack (select models only) Connects a modem cable. (4) AC adapter light ● Flashing white—The computer is in Sleep. ● On white—The computer i...
Page 25 - Bottom components; Wireless antennas
Bottom components Component Description (1) Battery bay Holds the battery. (2) Vents (4) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normalfor the internal fan to cycle on and off during routine...
Page 27 - Additional hardware components
Additional hardware components Component Description (1) Power cord* Connects an AC adapter to an AC outlet. (2) AC adapter Converts AC power to DC power. (3) Battery* Powers the computer when the computer is not plugged intoexternal power. *Power cords vary in appearance by country or region. ENWW ...
Page 29 - Illustrated parts catalog; Serial number location
3 Illustrated parts catalog Serial number location When ordering parts or requesting information, provide the computer serial number and modelnumber located in the battery bay of the computer. Component Description (1) Product name The name affixed to the front of the computer. (2) Serial number (s/...
Page 30 - Computer major components
Computer major components 20 Chapter 3 Illustrated parts catalog ENWW
Page 37 - Display assembly components
Display assembly components Item Description Spare part number (1) Display bezel ● Presario CQ62 with webcam and microphone modules 595190-001 ● Presario CQ62 with microphone module only 595189-001 ● HP G62 with webcam and microphone modules 595193-001 ● HP G62 with microphone module only 595192-001...
Page 39 - Plastics Kit
Plastics Kit Item Description Spare part number Plastics kit 595200-001 (1) Hard drive bay cover (includes captive screws) (2) Wireless/memory module mini-card compartment cover (includes captive screw) ENWW Plastics Kit 29
Page 40 - Mass storage devices
Mass storage devices Item Description Spare part number (1) Optical drive (12.7 mm, SATA, fixed, includes bezel and bracket) DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe for usewith: ● Biscotti computer models 599062-001 ● Matte black computer models 600651-001 ● Silver comp...
Page 42 - Miscellaneous parts
Miscellaneous parts Description Spare part number AC adapters ● 65-W AC adapter 613152-001 ● 90-W AC adapter 613153-001 Power cord, AC, 3 wire, black, 1.83-m (for use with both HP G62 and Presario CQ 62 computer models) for use in: ● Australia 490371-011 ● India 490371-D61 ● Japan (for models 1.1 an...
Page 43 - Sequential part number listing
Sequential part number listing Spare part number Description 490371-001 Power cord for use in North America 490371-011 Power cord for use in Australia 490371-201 Power cord for use in Thailand 490371-291 Power cord for use in Japan (for models 1.1 and 1.2 only) 490371-AA1 Power cord for use in the P...
Page 49 - Removal and replacement procedures; Preliminary replacement requirements; Tools required; Plastic parts
4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations Before disassembly ...
Page 51 - Grounding guidelines; Electrostatic discharge damage
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structuredetermine the degree of sensitivity. Networks built into many integrated circuits provide someprotection, but in many cases, ESD contains enough pow...
Page 54 - Component replacement procedures; Serial number
Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 75 screws, in 12 different sizes, that must be removed, replaced, or loosenedwhen servicing the computer. Make special note of each screw size and location during removal andreplacement. S...
Page 55 - Computer feet
Computer feet Description Spare part number Rubber Feet Kit 600849-001 The computer feet are adhesive-backed rubber pads. The feet attach to the base enclosure in thelocations illustrated below. ENWW Component replacement procedures 45
Page 56 - Battery
Battery Description Spare part number 6 cell, 2.20-Ah, 47 Wh 593553-001 6 cell, 2.55-Ah, 55 Wh 593554-001 Before disassembling the computer: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn onthe computer, and then shut it down through the operating sy...
Page 60 - Optical drive
Optical drive NOTE: The optical drive spare part kit includes an optical drive bezel and optical drive bracket. Description Spare partnumber DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe for use with: ● Biscotti computer models 599062-001 ● Matte black computer models 600651-...
Page 62 - WLAN module
WLAN module Description Spare partnumber Atheros AR9285 802.11 a/b/g/n 2x2 WiFi 580101-001 Atheros AR9285 802.11 a/b/g/n 2x2 WiFi adapter 580101-002 Realtek RTL8191SE 802.11b/g/n 1x1 WiFi Adapter 593533-001 Broadcom 4313 802.11b/g/n 1x1 WiFi Adapter 593836-001 Broadcom 4313 802.11b/g/n 1x1 WiFi and ...
Page 65 - Memory module
Memory module Description Spare part number 1 GB, 1066 MHz DDR3 598859-001 2 GB, 1066 MHz DDR3 598856-0011 4 GB, 1066 MHz DDR3 (for models 1.1 and 1.2 only) 599092-0011 Before removing the memory module: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn...
Page 67 - Keyboard
Keyboard Description Spare part number For use in Canada 595199-121 For use in Japan (for models 1.1 and 1.2 only) 595199-291 For use in Korea 595199-AD1 For use in North America 595199-001 For use in Taiwan 595199-AB1 For use in Thailand 595199-281 Before removing the keyboard: 1. Shut down the com...
Page 69 - Top cover
Top cover Description Spare part number For use with biscotti computer models 595206-001 For use with matte black computer models 595207-001 For use with silver computer models (for model 1.0 only) 605147-001 For use with charcoal computer models (for models 1.1 and 1.2 only) 615590-001 For use with...
Page 72 - Speaker assembly
Speaker assembly Description Spare part number Speaker assembly (includes cable) 602744-001 Before removing the speaker assembly: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn onthe computer, and then shut it down through the operating system. 2. Di...
Page 74 - TouchPad button board
TouchPad button board Description Spare part number Touchpad button board 595203-001 Before removing the TouchPad button board: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn onthe computer, and then shut it down through the operating system. 2. Disc...
Page 75 - Modem module
Modem module Description Spare part number All countries and regions except for Australia and New Zealand (for model 1.0 only) 510100-001 Australia and New Zealand (for model 1.0 only) 510100-011 Before removing the modem module: 1. Shut down the computer. If you are unsure whether the computer is o...
Page 79 - Power connector
Power connector Description Spare part number Power connector (includes cable) 602743-001 Before removing the power connector cable: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn onthe computer, and then shut it down through the operating system. 2....
Page 80 - Display assembly
Display assembly Description Spare part number 39.6-cm (15.6-in) High Definition (HD), light-emitting diode (LED) display assembly for use in: ● HP G62 computer biscotti computer models 595185-001 ● HP G62 computer biscotti computer models with webcam 595186-001 ● HP G62 silver computer models (for ...
Page 86 - System board
System board NOTE: The system board spare part kit includes UMA or discrete graphics subsystem memory and replacement thermal material. Description Spare part number PCA UMA system board 592808–001 PCA UMA system board with modem and card reader 592809–001 HD5430 PCA Discrete system board (for model...
Page 91 - Fan/heat sink assembly
Fan/heat sink assembly Description Spare part number Fan/heat sink assembly (includes replacement thermal material) for use only with computermodels with UMA graphics subsystem memory 606609-001 Fan/heat sink assembly (includes replacement thermal material) for use only with computermodels with disc...
Page 95 - Processor
Processor NOTE: All processor spare part kits include thermal material. Description Spare part number AMD Phenom N930 Processor (2.0 GHz, 2 MB total L2 cache, 1333 MHz)—Quad core 35 W 594169-001 AMD Phenom N830 Processor (2.1 GHz, 1.5 MB total L2 cache, 1333 MHz)—Triple Core 35 W 594168-001 AMD Phen...
Page 99 - Setup Utility; Computer Setup in Windows 7; Starting Setup Utility; Using Setup Utility; Changing the language of Setup Utility
5 Setup Utility Computer Setup in Windows 7 To view the drives installed on the computer, select Start > Computer . On models with a secondary hard drive (drive D), the optical drive becomes drive E. The next driveadded to the system, such as a new USB drive, is be assigned the next available dri...
Page 101 - Restoring default settings in Setup Utility
Restoring default settings in Setup Utility The following procedure explains how to restore Setup Utility default settings. If Setup Utility is notalready running, begin at step 1. If Setup Utility is already running, begin at step 2. 1. Open Setup Utility by turning on or restarting the computer. W...
Page 102 - Exiting Setup Utility; Setup Utility menus; Main menu; Security menu
Exiting Setup Utility You can exit Setup Utility with or without saving changes. ● To exit Setup Utility and save changes from the current session: If the Setup Utility menus are not displayed, press the esc key to return to the menu display. Then use the arrow keys to select Exit > Exit Saving C...
Page 103 - System Configuration menu; Diagnostics menu
System Configuration menu Select To do this Language Support Change the language of Setup Utility. Button Sound (select models only) Enable/disable the capacitive button tapping sound. Virtualization Technology (select models only) Enable/disable the processor Virtualization Technology. Processor C6...
Page 104 - Computer Setup in Linux; Starting Computer Setup; Navigating and selecting in Computer Setup
Computer Setup in Linux Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operatingsystem is not working or will not load. NOTE: Some of the Computer Setup menu items listed in this guide might not be supported by the computer. NOTE: Pointing ...
Page 105 - Restoring factory settings in Computer Setup
Restoring factory settings in Computer Setup To return all settings in Computer Setup to the values that were set at the factory: 1. Open Computer Setup by turning on or restarting the computer, and then pressing the f10 key when the F10 = ROM Based Setup message displays in the lower-left corner of...
Page 106 - Computer Setup menus; File menu
Computer Setup menus The menu tables in this section provide an overview of Computer Setup options. NOTE: Some of the Computer Setup menu items listed in this chapter might not be supported by the computer. File menu Select To do this System information ● View identification information for the comp...
Page 111 - Specifications; Computer specifications
6 Specifications Computer specifications Dimensions Depth 24.7 cm (9.7 in) Width 37.4 cm (14.7 in) Height (front to rear) 3.2 to 3.7 cm (1.3 to 1.4 in) Weight (lowest weight configuration) < 2.25 kg (5.5 lbs) Input power Operating voltage 18.5 V dc @ 4.74 A – 90 W Operating current 4.74 A Tempera...
Page 113 - Hard drive specifications
Hard drive specifications 750 GB* 640 GB* 500 GB* 320 GB* 250 GB* 160 GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm 70 mm 70 mm 70 mm Weight 101 g 101 g 101 g 101 g 101 g 101 g Interface type SATA SATA SATA SATA SATA SATA Transfer rate 100 MB/sec 106 MB/sec ...
Page 116 - System resource specifications
System resource specifications Use Device Manager to get a graphical view of the system resources that control how the deviceswork on the computer. System resources accessible from Device Manager are direct memory access(DMA) channels, input/output (I/O) ports, interrupt request (IRQ) lines, and mem...
Page 117 - Backup and recovery; Windows 7
7 Backup and recovery Recovery after a system failure is as complete as your most current backup. HP recommendscreating recovery discs immediately after software setup. As you add new software and data files,continue to back up your system on a regular basis to maintain a reasonably current backup. ...
Page 118 - Creating recovery discs
Depending on the computer model, you might have one of the following backup and recoverysolutions: ● Roxio BackOnTrack ● HP Recovery Manager NOTE: For detailed information, perform a search for these topics in Help and Support. Creating recovery discs HP recommends creating recovery discs to be sure...
Page 119 - Backing up your information
Backing up your information As you add new software and data files, back up the system on a regular basis to maintain areasonably current backup. Back up your system at the following times: ● At regularly scheduled times NOTE: Set reminders to back up your information periodically. ● Before the comp...
Page 120 - Using Windows Backup and Restore
Using Windows Backup and Restore To create a backup using Windows Backup and Restore: NOTE: Be sure that the computer is connected to AC power before starting the backup process. NOTE: The backup process might take over an hour, depending on file size and the speed of the computer. 1. Select Start &...
Page 121 - Using system restore points; Performing a recovery
Using system restore points When backing up the system, you are creating a system restore point. A system restore point allowsyou to save and name a snapshot of your hard drive at a specific point in time. You can then recoverback to that point if you want to reverse subsequent changes made to the s...
Page 122 - Recovering from the recovery discs
NOTE: Windows has its own built-in repair features, such as System Restore and driver roll-back capabilities. Try these features before using Recovery Manager. NOTE: Recovery Manager recovers only software that was preinstalled at the factory. Software not provided with this computer must be downloa...
Page 123 - Linux backup and recovery
Linux backup and recovery Use the instructions in this section if SUSE Linux SLED 11 is installed on the computer. To protect your information, back up your files and folders. Then if the system fails, restore yourimportant files from copies. Use the options listed in this section to restore the ope...
Page 125 - Connector pin assignments
8 Connector pin assignments Audio-out (headphone) Pin Signal 1 Audio out, left channel 2 Audio out, right channel 3 Ground Audio-in (microphone) Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground ENWW Audio-out (headphone) 115
Page 126 - External monitor
External monitor Pin Signal 1 Red analog 2 Green analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog 9 +5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock 116 Chapter 8 Connector pin assignments ENWW
Page 128 - HDMI
HDMI Pin Signal 1 TMDS data 2+ 2 TMDS data 2 shield 3 TMDS data 2– 4 TMDS data 1+ 5 TMDS data 1shield 6 TMDS data 1– 7 TMDS data 0+ 8 TMDS data 0 shield 9 TMDS data 0– 10 TMDS clock+ 11 TMDS clock shield 12 TMDS clock– 13 CEC 14 No connect 15 DDC clock 16 DDC data 17 Ground 18 +5V power 19 Hot plug ...
Page 129 - Universal Serial Bus
Universal Serial Bus Pin Signal 1 +5 VDC 2 Data - 3 Data + 4 Ground ENWW Universal Serial Bus 119
Page 131 - Power cord set requirements; Requirements for all countries or regions
9 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to120 volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in thecountry or region where the equip...
Page 132 - Requirements for specific countries or regions
Requirements for specific countries or regions Country/region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People's Re...
Page 141 - Index
Index Symbols/Numerics 1394 Power Saving 93 A AC adapter identifying 17 AC adapter, spare part numbers 32 administrator password 92antenna removal 75 antennas 15applications key, Windows 11audio, product description 3audio-in jack, pin assignments 115 audio-out jack, pin assignments 115 B backing up...