Page 3 - Contents
Issue 5 June 2008 3 About this book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Downloading this book and updates from the web . . . . . . . . . . . . . . . . . 7 Downloading this book . . ...
Page 5 - Index
Contents Issue 5 June 2008 5 G250 media module specifications . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Appendix D: G350 technical specifications . . . . . . . . . . . . . . . . 71 G350 specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 G350 power cord...
Page 7 - About this book; Audience; Downloading this book
Issue 5 June 2008 7 About this book This guide contains information that you need to consider before implementing the Avaya G250 or Avaya G350 Media Gateway. Use this guide to learn what the G250/G350 can do and to plan how you will deploy a G250/G350 in your environment. Audience The information in...
Page 8 - Related resources; Within the US
About this book 8 Overview for the Avaya G250 and Avaya G350 Media Gateways Related resources Technical assistance Avaya provides resources for technical assistance within the US and internationally. Within the US For help with: ● Feature administration and system applications, call the Avaya Techni...
Page 9 - International; Sending us comments
Sending us comments Issue 5 June 2008 9 International For all international resources, contact your local Avaya authorized dealer. Sending us comments Avaya welcomes your comments about this book. To reach us by: ● Mail, send your comments to: Avaya Inc. Product Documentation Group Room B3-H13 1300 ...
Page 11 - Chapter 1: Introduction
Issue 5 June 2008 11 Chapter 1: Introduction The Avaya CM Branch Gateways (Avaya G250 and Avaya G350 Media Gateways) form part of Avaya’s solution for extending communication capabilities from the headquarters of an organization to all collaborative branch locations. Avaya CM Branch Gateways help yo...
Page 12 - Avaya G350 Media Gateway Overview; Features
Introduction 12 Overview for the Avaya G250 and Avaya G350 Media Gateways Avaya G350 Media Gateway Overview The G350 is a modular device, adaptable to support different combinations of endpoint devices. Pluggable media modules provide interfaces for different types of telephones and trunks. A combin...
Page 15 - G250 physical description
G250 physical description Issue 5 June 2008 15 G250 physical description Figure 1: The Avaya G250-Analog Media Gateway Chassis Figure 2: The Avaya G250-BRI Media Gateway Chassis Figure notes: 1. V1 — ICC/LSP Slot 2. V2 — WAN Media Module Slot 3. Analog port LEDs 4. Analog trunks 5. Analog line ports...
Page 19 - G350 physical description
G350 physical description Issue 5 June 2008 19 G350 physical description Figure 5: The Avaya G350 Media Gateway Chassis For information about the different media modules that can be housed in the G350 media module slots, see Chapter 2: Optional components . Figure notes: 1. V6 — high-density media m...
Page 23 - Supported media modules in the G350
Issue 5 June 2008 23 Chapter 2: Optional components The Avaya G350 Media Gateway is a versatile device with powerful capabilities. To implement the various services that are supported, a variety of swappable internal components called media modules are available. Unlike the G350, the Avaya G250 Medi...
Page 25 - Telephony media modules; MM711 analog media module; Configuring MM711 ports
Supported media modules in the G350 Issue 5 June 2008 25 - The ability to download the Avaya Native Configuration Manager from the S8300 server to a PC on the LAN ● Linux operating system (Redhat v8.x) ● Interface for IA770 INTUITY AUDIX Messaging, a software-only version of INTUITY AUDIX messaging ...
Page 26 - MM714 analog media module; Configuring MM714 ports
Optional components 26 Overview for the Avaya G250 and Avaya G350 Media Gateways ● MF signaling is supported for CAMA ports ● Analog, tip/ring devices, such as single-line telephones with or without LED message waiting indication MM711 also supports ● Three ringer loads (ringer equivalency number) f...
Page 27 - MM716 analog media module; Configuring MM716 ports
Supported media modules in the G350 Issue 5 June 2008 27 ● Analog tip/ring devices such as single-line telephones with or without LED message waiting indication MM714 also supports ● Three ringer loads, which is the ringer equivalency number for up to 2,000 feet (610 meters) for all eight ports ● Up...
Page 28 - MM312 DCP media module; MM712 DCP media module; MM717 DCP media module
Optional components 28 Overview for the Avaya G250 and Avaya G350 Media Gateways Figure 10: The MM716 media module MM312 DCP media module The MM312 DCP media module provides 24 Digital Communications Protocol (DCP) ports with RJ-45 jacks. The MM312 supports simultaneous operation of all 24 ports. Ea...
Page 29 - MM720 BRI media module
Supported media modules in the G350 Issue 5 June 2008 29 Figure 13: The MM717 media module MM710 E1/T1 media module The MM710 E1/T1 media module terminates an E1 or T1 trunk. The MM710 has a built-in Channel Service Unit (CSU) so an external CSU is not necessary. The CSU is only used for the T1 circ...
Page 30 - MM722 BRI media module
Optional components 30 Overview for the Avaya G250 and Avaya G350 Media Gateways The circuit-switched connections have an A- or Mu-law option for voice operation. The circuit-switched connections operate as 64-kbps clear channels when in the data mode. For BRI endpoints, the MM720 BRI media module s...
Page 31 - WAN media modules; MM342 universal serial data WAN media module; Necessary cable
Supported media modules in the G350 Issue 5 June 2008 31 WAN media modules The G350 supports the MM340 E1/T1 WAN and MM342 Universal Serial Port WAN media modules. MM340 E1/T1 WAN media module The MM340 E1/T1 WAN media module provides a data WAN access port for the connection of an E1 or T1 WAN. Fig...
Page 32 - MM314 LAN media module
Optional components 32 Overview for the Avaya G250 and Avaya G350 Media Gateways LAN media modules The G350 supports the MM314 and MM316 LAN media modules. MM314 LAN media module The MM314 LAN media module provides: ● 24 Ethernet 10/100 Base-T Ethernet access ports with inline Power over Ethernet (P...
Page 33 - MM316 LAN media module
Supported media modules in the G350 Issue 5 June 2008 33 MM316 LAN media module The MM316 LAN media module provides: ● 40 Ethernet 10/100 Base-T Ethernet access ports with inline Power over Ethernet (PoE) ● One Gigabit Ethernet copper port for server connection or uplink to another switch or router ...
Page 34 - Media module slot configurations in the G350
Optional components 34 Overview for the Avaya G250 and Avaya G350 Media Gateways Media module slot configurations in the G350 When choosing a combination of media modules to install in the G350 chassis, consider the slots in which each module type can be housed, and the limitations and recommendatio...
Page 35 - Combination limitations in the G350; Supported media modules in the G250
Supported media modules in the G250 Issue 5 June 2008 35 Combination limitations in the G350 The following limitations apply to stations and trunks in the G350: ● Up to a total of 72 stations (any mix of analog, DCP, IP) ● Up to a total of 60 trunks, subject to the following restrictions: - up to 2 ...
Page 37 - Chapter 3: Summary of services; Media gateway services
Issue 5 June 2008 37 Chapter 3: Summary of services The Branch Gateway (G250 or G350) offers various services, which are described in Media gateway services on page 37, LAN services on page 45, and WAN services on page 47. Media gateway services The Avaya G250 and Avaya G350 Media Gateways provide a...
Page 38 - Physical media — G350; Telephones; Voice software
Summary of services 38 Overview for the Avaya G250 and Avaya G350 Media Gateways Physical media — G350 There are various types of telephones and lines supported by the G350 and access ports provided for their connection. Telephones The G350 supports IP telephones, Avaya DCP telephones, analog teleph...
Page 39 - Outside telephone lines; Physical media — G250
Media gateway services Issue 5 June 2008 39 Outside telephone lines The table below lists which modules you can use to connect each type of outside line. See Chapter 2: Optional components for more information about each type of port and media module. Physical media — G250 There are various types of...
Page 40 - Media Gateway Controllers
Summary of services 40 Overview for the Avaya G250 and Avaya G350 Media Gateways Voice software The G250 supports telephone calls between a computer on the network running Avaya Softphone software and analog/DCP telephones connected to the G250. Outside telephone lines The table below lists which po...
Page 41 - Supported S8XXX servers
Media gateway services Issue 5 June 2008 41 Supported S8XXX servers The MGCs supported by the Avaya G250 or Avaya G350 Media Gateway include both ECCs and ICCs. Both the G250 and the G350 support the following MGCs: Note: Note: The S8700 Server cannot be upgraded to CM 5.0. See Chapter 2: Optional c...
Page 43 - MGC management
Media gateway services Issue 5 June 2008 43 ● The G250/G350 features a dynamic trap manager, which enables you to ensure that the G250/G350 sends traps directly to the currently active MGC. If the MGC fails, the dynamic trap manager ensures that traps are sent to the backup MGC. MGC management The M...
Page 44 - Additional features; Call center capabilities
Summary of services 44 Overview for the Avaya G250 and Avaya G350 Media Gateways ● Assign telephone numbers and buttons to special features ● Exchange call switching information with older telephone switches that do not support VoIP For more information about Avaya CM software, see Administrator’s G...
Page 45 - Contact closure; LAN services; Physical media
LAN services Issue 5 June 2008 45 ! WARNING: WARNING: Do not enable ETR on ports used for DID. An outside telephone exchange can be connected to the trunk port, and an analog telephone can be connected to the line port. All calls are then directed by the analog relay between the outside line and the...
Page 46 - VLANs
Summary of services 46 Overview for the Avaya G250 and Avaya G350 Media Gateways ● Fixed LAN port. The fixed LAN port on the chassis, connected to the internal LAN switch. The fixed LAN port supports HP auto-MDIX, which automatically detects and corrects the polarity of crossed cables. This results ...
Page 47 - Port mirroring; WAN services
WAN services Issue 5 June 2008 47 Rapid Spanning Tree Protocol (RSTP) The IEEE 802.1D (STP) and IEEE 802.1w (RSTP) Spanning Tree Protocols are supported on the MM314 and MM316 switched LAN ports. Note: Note: STP is not supported in the G250. Port mirroring Both the G250 and the G350 support network ...
Page 48 - Media modules necessary for each WAN line
Summary of services 48 Overview for the Avaya G250 and Avaya G350 Media Gateways Physical media To use the G250/G350 as the endpoint device for a WAN, install a WAN media module and connect the WAN line to a port on the media module. When you connect a WAN line to a media module, the G250/G350 serve...
Page 49 - WAN features
WAN services Issue 5 June 2008 49 WAN features The G350 supports the following WAN features. The G250 also supports these features, except where otherwise noted. ● Traffic shaping. The traffic shaping function estimates the parameters of the incoming traffic and takes action if it measures traffic e...
Page 50 - Routing features
Summary of services 50 Overview for the Avaya G250 and Avaya G350 Media Gateways - Egress QoS List Access control lists define which packets should be forwarded or denied access to the network. QoS lists change the DSCP and 802.1p priority of routed packets according to the packet characteristics. ●...
Page 53 - and Troubleshooting; Management applications; Avaya G250 and Avaya G350 Command Line Interfaces (CLI)
Issue 5 June 2008 53 Chapter 4: Management, Security, Alarms and Troubleshooting Management applications The Avaya G250 and Avaya G350 Media Gateways can be managed using any of the following applications: ● Avaya G250 and Avaya G350 Command Line Interfaces ● Avaya G250/G350 Manager and Embedded Web...
Page 54 - Avaya G250/G350 Manager and Embedded Web Manager; Avaya Integrated Management; Management access security features
Management, Security, Alarms and Troubleshooting 54 Overview for the Avaya G250 and Avaya G350 Media Gateways Avaya G250/G350 Manager and Embedded Web Manager Avaya G250/G350 Manager is a web-enabled graphical administration tool for configuring a single G250 or G350 device. You can use Avaya G250/G...
Page 55 - Network security features
Network security features Issue 5 June 2008 55 ● ASG authentication for remote service logins. ASG is a challenge-response authentication method that is more secure than password authentication and does not require a static password. Network security features The Avaya G250/G350 Media Gateway provid...
Page 56 - Front panel LEDs; SNMP
Management, Security, Alarms and Troubleshooting 56 Overview for the Avaya G250 and Avaya G350 Media Gateways Front panel LEDs LEDs on the front panel of the G250 and G350 and their media modules give a quick overall understanding of the health of the system and subsystems. When alarms or problems o...
Page 57 - VoIP debugging using RTP-MIB
Alarms and troubleshooting features Issue 5 June 2008 57 VoIP debugging using RTP-MIB The G250/G350 includes the RTP-MIB feature for debugging QoS-related problems across the VoIP network without any dedicated hardware. During each RTP stream, counters representing various QoS metrics increment when...
Page 59 - Chapter 5: Documentation
Issue 5 June 2008 59 Chapter 5: Documentation The following documentation is available to help you implement the G250 or G350 in your environment: ● Installing and Upgrading the Avaya G250 Media Gateway , 03-300434. Describes how to install and upgrade the G250, prepare the G250 for software configu...
Page 61 - G250 maximum media gateway capacities
Issue 5 June 2008 61 Appendix A: G250 and G350 capacities G250 maximum media gateway capacities Table 13: G250 media gateway capacities Description Capacity Comments Maximum number of G250 Media Gateways controlled by an external S8500 or S8700-series server 250 This number also applies if a combina...
Page 63 - G350 maximum media gateway capacities
G350 maximum media gateway capacities Issue 5 June 2008 63 ! CAUTION: CAUTION: Some capacities may change. For the most up-to-date list, see Avaya Communication Manager System Capacities Table , 03-300511. G350 maximum media gateway capacities Announcements (VAL) 6 playback channels for playing anno...
Page 67 - Avaya IP telephones; Avaya DCP digital telephones
Issue 5 June 2008 67 Appendix B: Supported Avaya telephones There are various Avaya telephones supported by the G250 and G350, including IP, DCP digital, and analog telephones. Avaya IP telephones The G250/G350 support the following Avaya IP telephones: ● Avaya 4602 IP Telephone ● Avaya 4602SW IP Te...
Page 68 - Avaya analog telephones
Supported Avaya telephones 68 Overview for the Avaya G250 and Avaya G350 Media Gateways ● Avaya 6402 and Avaya 6402D Digital Telephones ● Avaya 6408+ and Avaya 6408D+ Digital Telephones ● Avaya 6416D+ and 6416D+M Digital Telephone ● Avaya 6424D+ and 6424D+M Digital Telephone ● Avaya 8403 Digital Tel...
Page 69 - Appendix C: G250 technical specifications; specifications
Issue 5 June 2008 69 Appendix C: G250 technical specifications The G250 technical specifications include physical dimensions and tolerances of the Avaya G250 Media Gateway, power cord specifications and media module specifications. G250 specifications The table of technical specifications provides d...
Page 70 - G250 power cord specifications; G250 media module specifications
G250 technical specifications 70 Overview for the Avaya G250 and Avaya G350 Media Gateways G250 power cord specifications For North America: The cord set must be UL Listed/CSA Certified, 16 AWG, 3-conductor (3rd wire ground), type SJT. One end is to be terminated to an IEC 60320, sheet C13 type conn...
Page 71 - Appendix D: G350 technical specifications
Issue 5 June 2008 71 Appendix D: G350 technical specifications The G350 technical specifications include physical dimensions and tolerances of the Avaya G350 Media Gateway, power cord specifications, and media module specifications. G350 specifications The table of technical specifications provides ...
Page 72 - G350 power cord specifications; G350 media module specifications
G350 technical specifications 72 Overview for the Avaya G250 and Avaya G350 Media Gateways G350 power cord specifications For North America: The cord set must be UL Listed/CSA Certified, 16 AWG, 3-conductor (3rd wire ground), type SJT. One end is to be terminated to an IEC 60320, sheet C13 type conn...
Page 73 - Numerical
Issue 5 June 2008 73 Index Index Numerical 802.1x . . . . . . . . . . . . . . . . . . . . . . 55 A ACM, see Avaya Communication Manager Administration for the Avaya G250 and Avaya G350 Media Gateways . . . . . . . . . . . . . . . . . . . . 59 Alarms and troubleshooting . . . . . . . . . . . . . 55 A...