Page 3 - hp e–printer e20; User’s Guide; English
Page 4 - Print History; Notice
ii EN GLISH Print History Edition 1 August 2000 Copyright Hewlett-Packard Company 2000 Notice The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, butnot limited to, the implied warranti...
Page 5 - Contents
ENGL ISH iii hp e–printer e20 Contents Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 What’s in the Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1Connecting the Printer . . . . . . . ....
Page 7 - Getting Started; What’s in the Box; What You Need
1 ENGL ISH Getting Started What’s in the Box Contents The box contains the following items: • HP e-printer e20• HP e-printer e20 User’s Guide • Universal Serial Bus (USB) printer cable (If your interactive television serviceprovider uses a parallel cable con-nection, the parallel cable must bepurcha...
Page 8 - Connecting the Printer; Installing the Print Cartridges
2 EN GLISH Connecting the Printer 1. Remove the packing material andtape from the HP e-printer. 2. Using either a USB cable or a paral-lel cable, connect the HP e-printer tothe set top box. USB cable Parallel cable 3. Plug the HP e-printer power cord intoa wall outlet. Installing the Print Cartridge...
Page 11 - If the Test Page Does Not Print; Registering the Printer
5 ENGL ISH 4. Press and hold down the Power button. 5. Press the Resume button once, then release the Power button. A test page prints, verifying that theprinter is set up correctly. If the Test Page Does Not Print 1. Verify that the print cartridges arecorrectly installed. 2. Verify that the printe...
Page 12 - Printing; Printing Information from the Internet
6 EN GLISH Printing Printing Information from the Internet Follow the instructions provided with the set top box to print screens or Website con-tent. Buttons and Lights There are two buttons and two lights on the front of the printer. The buttons are usedto control the printer. The lights indicate ...
Page 14 - Solving a Problem; Clearing Paper Jams
8 EN GLISH Solving a Problem Clearing Paper Jams When a paper jam occurs, the Power and Resume lights alternately blink. Fol- low these instructions to clear a paperjam: 1. Turn off the printer. 2. Gently remove the jammed paper. If the paper cannot be removed, thengo to step 3. 3. Open the front co...
Page 15 - Page Does Not Print
9 ENGL ISH 5. Press the lever on the right side of thepaper tray pan to remove both the Inand Out trays from the printer. 6. Lift the printer to inspect the openportion on the bottom of the printer.Remove any jammed paper from theopening. 7. Replace the paper trays and presst h e P o w e r b u t t o...
Page 16 - A Blank Page Prints; Meaningless Characters Print
10 EN GLISH The Resume Light Continues to Blink If the Resume light continues to blink and the print cartridge cradle does not moveto the right side of the printer, try thesesolutions: • Remove and reinstall the print car- t ri d g e s. Ve ri f y t h a t t h e p ri n t c a r -t rid g e s a re i n t ...
Page 17 - The Print Quality is Poor
11 ENGL ISH The Print Quality is Poor Try these solutions: • Printer placement . HP recommends t h a t yo u p l a c e yo u r p ri n t e r o n as o l i d, s t u rdy s u r f a c e — s u c h a s asmall table or a shelf in an entertain-ment center. If you place your printerdirectly on top of your TV, th...
Page 18 - HP Customer Care; HP Customer Care OnLine; HP Customer Care User Forums
12 EN GLISH HP Customer Care HP printers set the standard for quality and reliability, so you have made an excellentchoice. If you need help, HP’s award-winning Customer Care service and support isready to provide expert advice on using your HP printer. They also can answer spe-cific questions about...
Page 19 - HP Customer Care by Phone
13 ENGL ISH HP Customer Care by Phone Telephone support is provided to youfree of charge within one year from thedate of your purchase. Long-distancecharges may apply if you are callinglong distance. Before placing a call forhelp, confirm that: • You have read the installation and troubleshooting ti...
Page 20 - Printer Specifications
14 EN GLISH Printer Specifications Product Number C7801A Print Quality Black: 600 x 300 dpiColor: 300 x 300 dpi Print Speed Black: 2.2 pages per minuteColor: 1.1 pages per minute Compatibility For a complete, up-to-date list of sup-ported Internet terminals, go to: http://www.hp.com/go/tvprint Media...
Page 21 - Regulatory; Limited Warranty Statement; A. Extent of Limited Warranty
15 ENGL ISH Regulatory Limited Warranty Statement HP Product Duration of LimitedWarranty Software 90 days Ink cartridges 90 days Printer 1 year A. Extent of Limited Warranty 1. Hewlett-Packard (HP) warrants to the end-user customer that the HP products speci-fied above will be free from defects inma...
Page 22 - B. Limitations of Warranty
16 EN GLISH B. Limitations of Warranty 1. TO THE EXTENT ALLOWED BY LOCALL AW, N E I T H E R H P N O R I T S T H I R DPART Y SUPPLIERS MAKE ANY OTHERWARRANTY OR CONDITION OF ANYKIND, WHETHER EXPRESS OR IMPLIED,WITH RESPECT TO THE HP PRODUCTS,A N D S P EC I F I C A L LY D I S C L A I M T H EI M P L I ...
Page 23 - Energy Consumption
17 ENGL ISH Energy Consumption This printer was designed with energy con-servation in mind. This printer averages 4watts in stand-by mode. Not only does thissave natural resources, but it also saves mon-ey without affecting the high performance ofthe printer. This product qualifies for the ENERGY ST...
Page 24 - Index
18 EN GLISH Index A accessing the Internet 1 arrow print cartridge 7 B black print cartridge 1 blank pages are printing 10 button Power 4 , 9 Resume 4 , 9 C cable connections 9 cancel printing 7 capacity 8 cleaning ink nozzles 11 clearing paper jams 8 color photographs 9 communication lost connectio...
Page 27 - Legal Information; Regulatory Notices
Legal Information Regulatory Notices Hewlett-Packard Company This device complies with part 15 of the FCCRules. Operation is subject to the followingtwo conditions: • This device may not cause harmful inter- ference, and • This device must accept any interference received, including interference tha...