Page 3 - Safety warning notice
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional...
Page 5 - Table of contents
Table of contents 1 Product description ........................................................................................................... 1 2 External component identification ..................................................................................... 8 Finding your hardware and ...
Page 9 - Product description
1 Product description Category Description Computer models equipped with an AMD processor Computer models equipped with an Intel processor Product Name HP Pavilion 15 Notebook PC √ √ Processors ● AMD® A10-5750M 2.50-GHzprocessor (turbo up to 3.50-GHz;1600-MHz FSB, 4.0-MB L2 cache,DDR3, quad core, 35...
Page 16 - External component identification; Finding your hardware and software information; Locating hardware; Locating software
2 External component identification Finding your hardware and software information Locating hardware To find out what hardware is installed on your computer: 1. From the Start screen, type c , and then select Control Panel . 2. Select System and Security , and then in the System area, click Device M...
Page 18 - Buttons and speakers
Buttons and speakers Item Component Description (1) Power button ● When the computer is off, press the button to turn onthe computer. ● When the computer is on, press the button briefly toinitiate Sleep. ● When the computer is in the Sleep state, press thebutton briefly to exit Sleep. ● When the com...
Page 20 - Lights
Lights Item Component Description (1) Power light ● White: The computer is on. ● Blinking white: The computer is in the Sleep state,which is an energy-saving mode. The computershuts off power to the display and otherunneeded components. ● Off: The computer is off or in Hibernation.Hibernation is an ...
Page 22 - Left side
Left side Item Component Description (1) External monitor port Connects an external VGA monitor or projector. (2) Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It isnormal for the internal fan to ...
Page 24 - Right side
Right side Item Component Description (1) Optical drive Reads and writes to an optical disc. (2) Optical drive eject button Releases the disc tray. (3) Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not ...
Page 26 - Illustrated parts catalog; Service tag
3 Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag. Item Description Function (1) Product name This is the product name affixed to the front ofthe computer. (2) Serial number (s/n) Thi...
Page 28 - Computer major components
Computer major components 20 Chapter 3 Illustrated parts catalog
Page 36 - Display assembly subcomponents
Display assembly subcomponents Item Component Spare part number (1) Display bezel 719847-001 (2) 15.6-in, BrightView, HD, LED, SVA display panel 719873-001 (3) Display hinges (includes left and right hinges and hinge brackets) 719857-001 (4) Webcam/microphone module (includes double-sided adhesive) ...
Page 38 - Miscellaneous parts
Item Component Spare part number (2a) Hard drive connector cable (2b) Hard drive bracket (3) DVD±RW Double Layer SuperMulti Drive 719874-001 Miscellaneous parts Component Spare part number AC adapter: 90-W HP Smart AC adapter (PFC, EM, 4.5-mm) 710414-001 90-W HP Smart AC adapter (PFC, 4.5-mm) 710413...
Page 48 - Removal and replacement; Tools required; Service considerations; Plastic parts
4 Removal and replacement procedures preliminaryrequirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screw driver ● Magnetic screw driver ● Phillips P0 and P1 screw drivers Service considerations The following sections includ...
Page 50 - Grounding guidelines; Electrostatic discharge damage
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough p...
Page 51 - Packaging and transporting guidelines
Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Kee...
Page 53 - Removal and replacement; Component replacement procedures
5 Removal and replacement procedures for Customer Self-Repair parts NOTE: The Customer Self-Repair program is not available in all locations. Installing a part not supported by the Customer Self-Repair program may void your warranty. Check your warranty to determine if Customer Self-Repair is suppor...
Page 54 - Battery
Battery Description Spare part number 6-cell, 62-Wh, 2.80-Ah, Li-ion battery 710417-001 6-cell, 47-Wh, 2.20-Ah, Li-ion battery 710416-001 Before removing the battery, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, ...
Page 55 - Optical drive
Optical drive NOTE: This section applies only to computer models equipped with an Intel processor. Description Spare part number DVD+/-RW Double Layer SuperMulti Drive 720671-001 Before removing the optical drive, follow these steps: 1. Turn off the computer. If you are unsure whether the computer i...
Page 57 - Hard drive
Hard drive NOTE: The hard drive spare part kit does not include the hard drive bracket, hard drive connector cable, and screws. These components are included in the Hard Drive Hardware Kit, spare part number 716179-001. Description Spare part number 1-TB, 5400-rpm, 9.5-mm for use on all computer mod...
Page 59 - WLAN module
Reverse this procedure to install the hard drive. WLAN module Description Spare part number Mediatek MT7630E 802.11bgn Wi-Fi Adapter and Mediatek Bluetooth 4.0 Adapter for use onlyon computer models equipped with an AMD processor 710418-001 Atheros AR9485 802.11b/g/n WiFi Adapter for use on all comp...
Page 61 - Memory module
Memory module Description Spare part number 8-GB (PC3L, 12800, 1600-MHz) 693374-001 4-GB (PC3L, 12800, 1600-MHz) 691740-001 2-GB (PC3L, 12800, 1600-MHz) 691739-001 Update BIOS before adding memory modules Before adding new memory, make sure you update the computer to the latest BIOS. CAUTION: Failur...
Page 63 - Removal and replacement
6 Removal and replacement procedures for Authorized ServiceProvider parts CAUTION: Components described in this chapter should only be accessed by an authorized service provider. Accessing these parts can damage the computer or void the warranty. Component replacement procedures This chapter provide...
Page 68 - Top cover
Top cover NOTE: The top cover spare part kit includes a TouchPad. Description Spare part number In flying red finish 719868-001 In pearl white finish 719867-001 In regal purple finish 719870-001 In revolutionary blue finish 719869-001 In sparkling black and silver finish 719871-001 Before removing t...
Page 72 - Power button board
Power button board Description Spare part number Power button board (includes cable) 719843-001 Before removing the power button board, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through t...
Page 73 - TouchPad button board
Reverse this procedure to install the power button board. TouchPad button board Description Spare part number TouchPad button board (includes TouchPad button board cable and TouchPad cable) 720299-001 Before removing the TouchPad button board, follow these steps: 1. Turn off the computer. If you are...
Page 82 - System board
c. Remove the wireless antenna (3) . The wireless antenna are available using spare part number 719856-001. Reverse this procedure to reassemble and install the display assembly. System board NOTE: The system board spare part kit includes replacement thermal material. Replacement thermal material is...
Page 87 - Fan
Fan Description Spare part number Fan (includes cable) 719860-001 Before removing the fan, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect the power ...
Page 88 - Heat sink
4. Remove the fan (3) . Reverse this procedure to install the fan. Heat sink NOTE: The heat sink spare part kit includes replacement thermal material. Replacement thermal material is also available in the Thermal Material Kit, spare part number 719864-001. Description Spare part number Heat sink for...
Page 93 - Processor
Processor NOTE: The processor spare part kit includes replacement thermal material. Replacement thermal material is also available in the Thermal Material Kit, spare part number 719864-001. Description Spare part number AMD A10-5750M 2.50-GHz processor (turbo up to 3.50-GHz; 1600-MHz FSB, 4.0-MB L2c...
Page 97 - RTC battery
RTC battery Description Spare part number RTC battery (includes double-sided tape) 637193-001 Before removing the RTC battery, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operat...
Page 102 - Speakers
Speakers Description Spare part number Speakers (include left and right speakers and cables) 719865-001 Before removing the speakers, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the...
Page 106 - System Diagnostics; Updating the BIOS; Determining the BIOS version
7 Using Setup Utility (BIOS) and System Diagnostics Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility (BIOS) includes settings for the types of ...
Page 107 - Downloading a BIOS update
3. To exit Setup Utility (BIOS) without saving your changes, use the arrow keys to select Exit , select Exit Discarding Changes , and then press enter . 4. Select Yes . Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and insta...
Page 108 - Using System Diagnostics
NOTE: After a message on the screen reports a successful installation, you can delete the downloaded file from your hard drive. Using System Diagnostics System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly. To start System Diagnostics: 1...
Page 109 - Specifications
8 Specifications Computer specifications Metric U.S. Dimensions Width 38.0 cm 16.5 in Depth 24.6 cm 10.5 in Height (front to rear) 2.7 to 3.2 cm 1.2 to 1.3 in Weight 2.4 kg 6.4 lbs Input power Operating voltage and current 19.5 V dc @ 3.33 A – 65 W 19.5 V dc @ 4.62 A – 90 W Temperature Operating 5°C...
Page 113 - recovering
9 Backing up, restoring, and recovering Your computer includes tools provided by HP and the operating system to help you safeguard your information and retrieve it if you ever need to. These tools will help you return your computer to a proper working state or even back to the original factory state...
Page 115 - Creating HP Recovery media
Creating HP Recovery media HP Recovery Manager is a software program that offers a way to create recovery media after you successfully set up the computer. HP Recovery media can be used to perform system recovery if the hard drive becomes corrupted. System recovery reinstalls the original operating ...
Page 116 - Restore and recovery
Restore and recovery There are several options for recovering your system. Choose the method that best matches your situation and level of expertise: ● If you need to restore your personal files and data, you can use Windows File History to restore your information from the backups you created. For ...
Page 117 - Using Windows Refresh for quick and easy recovery
For more information, see Removing the HP Recovery partition on page 112 . Using Windows Refresh for quick and easy recovery When your computer is not working properly and you need to regain system stability, the Windows Refresh option allows you to start fresh and keep what is important to you. IMP...
Page 118 - Recovering using HP Recovery Manager; What you need to know
3. Select Troubleshoot from the boot options menu. 4. Select Reset your PC , and then follow the on-screen instructions. To use the Start screen: 1. From the Start screen, point to the upper-right or lower-right corner of the screen to reveal the charms. 2. Click Settings . 3. Click Change PC settin...
Page 119 - Using HP Recovery media to recover; Changing the computer boot order
Using the HP Recovery partition to recover a minimized image(select models only) The HP Recovery partition (select models only) allows you to perform a minimized image recovery without the need for recovery discs or a recovery USB flash drive. This type of recovery can only be used if the hard drive...
Page 120 - Removing the HP Recovery partition
3. Select the optical drive or USB flash drive you want to boot from. 4. Follow the on-screen instructions. Removing the HP Recovery partition HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard drive space. IMPORTANT: Removing the HP Recovery partition means ...
Page 121 - 0 Power cord set requirements; Requirements for all countries
10 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the e...
Page 122 - Requirements for specific countries and regions
Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People's R...
Page 124 - Index
Index A AC adapter light 16 AC adapter, spare part numbers 30, 32, 34 action keys 11 antenna locations 9 removal 73 spare part number 28, 35, 74 Antenna Kit, spare part number 28 audio, product description 5 audio-in jack 14 audio-out jack 14 B base enclosure, spare part number 26, 36 battery remova...