Page 3 - Safety warning notice
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional...
Page 5 - Table of contents
Table of contents 1 Product description ........................................................................................................... 1 2 External component identification ..................................................................................... 5 Display .....................
Page 9 - Product description
1 Product description Category Description Product Name HP ENVY 14 Sleekbook Processors Intel Dual i7-4500U (1.8GHz, turbo up to 3.0GHz) 1600MHz/4MB Cache Intel Dual i5-4200U (1.6GHz, turbo up to 2.6GHz) 1600MHz/3MB Cache Intel Dual i3-4010U (1.7GHz) 1600MHz/3MB L3 Chipset Intel Lynx Point — LP PCH ...
Page 13 - External component identification
2 External component identification Display Component Description (1) WWAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wirelesswide area networks (WWAN). (2) Internal microphones (2) Record sound. (3) Webcam light On: The webcam is in use. (4) HP TrueVisi...
Page 14 - Buttons and speakers
Component Description (5) Internal display switch Turns off the display and initiates Sleep if the display is closedwhile the power is on. NOTE: The internal display switch is not visible from the outside of the computer. (6) WLAN antennas (2)* Send and receive wireless signals to communicate with w...
Page 16 - Keys
Keys Component Description (1) esc key Reveals system information when pressed in combinationwith the fn key. (2) fn key Executes frequently used system functions when pressed incombination with the esc key. (3) Windows button Returns you to the Start screen from an open app or theWindows desktop. N...
Page 18 - TouchPad
TouchPad Component Description (1) TouchPad zone Reads your finger gesture to move the pointer or activate itemson the screen. (2) Left TouchPad button Functions like the left button of an external mouse. (3) Right TouchPad button Functions like the right button on an external mouse. 10 Chapter 2 Ex...
Page 22 - Right side
Right side Component Description (1) SIM slot (select models only) Supports a wireless subscriber identity module (SIM). (2) Audio-out (headphone) jack/Audio-in(microphone) jack Connects optional powered stereo speakers, headphones,earbuds, a headset, or a television audio cable. Alsoconnects an opt...
Page 24 - Illustrated parts catalog; Computer major components
3 Illustrated parts catalog Computer major components 16 Chapter 3 Illustrated parts catalog
Page 30 - Display assembly subcomponents
Display assembly subcomponents Item Component Spare part number (1) Display bezel 727478-001 (2) Webcam/microphone module 725465-001 (3) Hinges For use in non-touchscreen models 727483-001 For use in touchscreen models 728930-001 For use in models with WWAN 735102-001 (4) Raw display panel (35.6-mm ...
Page 32 - Mass storage devices
Mass storage devices Item Component Spare part number (1) Solid-state drives 128-GB solid-state (SSD) drive, MLC 727514-001 128-GB SSD, TLC 747210-001 24-GB solid-state (SSD) drive 734247-001 Hard drive, SATA (not illustrated) 1-TB, 5400 rpm, 2.5 in 676521-001 1-TB, 5400 rpm, 2.5 in, hybrid (8-GB in...
Page 34 - Sequential part number listing
Sequential part number listing Spare partnumber Description 490371-001 Power cord for use in North America (3-pin, black, 1.83-m) 490371-011 Power cord for use in Australia (3-pin, black, 1.83-m) 490371-021 Power cord for use in Europe (3-pin, black, 1.83-m) 490371-031 Power cord for use in the Unit...
Page 40 - Preliminary replacement requirements; Tools required; Plastic parts
4 Removal and replacement procedures CAUTION: This computer does not have user-replaceable parts. Only HP authorized service providers should perform the removal and replacement procedures described here. Accessing the internal part could damage the computer or void the warranty. Preliminary replace...
Page 41 - Drive handling; Grounding guidelines; Electrostatic discharge damage
Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a wa...
Page 45 - Component replacement procedures; Service cover
Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 90 screws that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement. Service cover Descripti...
Page 47 - Battery
Battery Description Spare part number 3-cell, 50 WHr, 4.52 AH Li-ion battery 715050-001 Before removing the battery, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating syste...
Page 50 - Hard drive
Hard drive Description Spare part number 1-TB, 5400 rpm, 2.5 in 676521-001 1-TB, 5400 rpm, 2.5 in, hybrid (8-GB integrated flash memory) 731999-001 750-GB, 5400 rpm, 2.5 in 634250-001 750-GB, 5400 rpm, 2.5 in, hybrid (8-GB integrated flash memory) 732001-001 500-GB, 5400 rpm, 7 mm 683802-001 500-GB,...
Page 52 - WLAN module
WLAN module Description Spare part number Intel Centrino Wireless-N 2230+ Bluetooth combo w/ *2 antennas (802.11 b/g/n) 670290-001 Ralink Wireless + Bluetooth combo w/ *2 antennas (802.11 b/g/n) 690020-001 Mediatek 7630E 802.11b/g/n 11 WiFi and Bluetooth 4.0 Combo Adapter 710418-001 Intel Dual Band ...
Page 53 - WWAN module
3. Remove the WLAN module by pulling the module away from the slot at an angle (3) . NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective sleeves must be installed on the antenna connectors. WWAN module Description Spare part number HP hs3114 HSPA+ Mobile ...
Page 55 - Memory modules
Memory modules Description Spare partnumber 2–GB memory module (PC3L, 12800, 1600–MHz) 691739–001 4–GB memory module (PC3L, 12800, 1600–MHz) 691740–001 8–GB memory module (PC3L, 12800, 1600–MHz) 693374–001 Before removing a memory module, follow these steps: 1. Turn off the computer. If you are unsu...
Page 58 - Left speaker/subwoofer
Left speaker/subwoofer Description Spare part number Speaker Kit (includes left speaker/subwoofer and right speaker) 727513-001 The computer includes two separate speakers — a speaker on the right side, and a speaker/subwoofer on the left side. You must remove the system board to remove the right sp...
Page 61 - Power connector cable
Power connector cable Description Spare part number Power connector cable (includes bracket) 736358-001 Before removing the power connector cable, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it do...
Page 65 - System board
System board NOTE: The system board spare part kit includes replacement thermal material. Description Spare part number System board for use in models with discrete graphics: ● For use only with model numbers 14-k100 - 14-k199 equipped with an Intel Core i7-4500Uprocessor and a non-Windows 8 operati...
Page 70 - Heat sink
Heat sink Description Spare part number Heat sink for use with computer models with a graphics subsystem with discrete graphics 727480-001 Heat sink for use with computer models with a graphics subsystem with UMA graphics 728132-001 NOTE: To properly ventilate the computer, allow at least 7.6 cm (3 ...
Page 74 - Right speaker
Right speaker Description Spare part number Speaker Kit (includes left speaker/subwoofer and right speaker) 727513-001 The computer includes two separate speakers — a speaker on the right side, and a speaker/subwoofer on the left side. You must remove the system board to remove the right speaker. Yo...
Page 76 - Keyboard
Keyboard For use in country or region: Spare part number: For use in country or region: Spare part number: Keyboard support bracket 728181-001 Keyboard in black finish (not backlit) for use in the United States 727502-001 Backlit keyboard in black finish: For use in the United States 727503-001 For ...
Page 78 - NFC board
6. Slide the keyboard shield back slightly (3) , and then lift it off the computer (4) . 7. Lift the keyboard straight up and off the computer. Reverse this procedure to install the keyboard. NFC board Before removing the NFC board, follow these steps: 1. Shut down the computer. If you are unsure wh...
Page 80 - TouchPad module
TouchPad module Description Spare part number TouchPad (includes cable) 727540-001 Before removing the TouchPad, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2...
Page 82 - Display assembly
Display assembly Description Spare part number Touchscreen models (35.6-mm (14.0-inch) WLED): HD BrightView display assembly for use in silver models 727484-001 HD BrightView display assembly for use in red models 727485-001 HD AntiGlare display assembly for use in silver models 727486-001 HD AntiGl...
Page 89 - Diagnostics; Using Setup Utility; Starting Setup Utility; Changing the language of Setup Utility
5 Setup Utility (BIOS) and System Diagnostics Using Setup Utility Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility includes settings for the ty...
Page 90 - Navigating and selecting in Setup Utility; Displaying system information
Navigating and selecting in Setup Utility To navigate and select in Setup Utility, follow these steps: 1. Turn on or restart the computer, and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen. ● To select a menu or a menu item, use the tab ...
Page 91 - Restoring factory settings in Setup Utility; Exiting Setup Utility; Updating the BIOS; Determining the BIOS version
Restoring factory settings in Setup Utility NOTE: Restoring defaults will not change the hard drive mode. To return all settings in Setup Utility to the values that were set at the factory, follow these steps: 1. Turn on or restart the computer, and then press esc while the Press the ESC key for Sta...
Page 92 - Downloading a BIOS update
BIOS version information (also known as ROM date and System BIOS ) can be displayed by pressing fn + esc (if you are already in Windows) or by using Setup Utility (BIOS). 1. Start Setup Utility (BIOS). 2. Use the arrow keys to select Main . 3. To exit Setup Utility (BIOS) without saving your changes...
Page 93 - Using System Diagnostics
4. Double-click the file that has an .exe extension (for example, filename .exe). The BIOS installation begins. 5. Complete the installation by following the on-screen instructions. NOTE: After a message on the screen reports a successful installation, you can delete the downloaded file from your ha...
Page 94 - Specifications; Computer specifications
6 Specifications Computer specifications Metric U.S. Dimensions Width 29.16 cm 11.48 in Depth 2.15 cm 8.46 in Height (front to back) 2.11 to 3.19 cm 0.83 to 1.26 in Weight With 6-cell battery 1.60 kg 3.53 lb With 3-cell battery 1.46 kg 3.22 lb Input power Operating voltage and current 19.5 V dc @ 3....
Page 96 - recovering
7 Backing up, restoring, and recovering Your computer includes tools provided by HP and Windows to help you safeguard your information andretrieve it if you ever need to. These tools will help you return your computer to a proper working state or even back to the original factory state, all with sim...
Page 97 - Creating HP Recovery media
Creating recovery media and backups Recovery after a system failure is only as good as your most recent backup. 1. After you successfully set up the computer, create HP Recovery media. This step creates a backup of the HP Recovery partition on the computer. The backup can be used to reinstall the or...
Page 99 - Restore and recovery
Restore and recovery There are several options for recovering your system. Choose the method that best matches your situation and level of expertise: ● If you need to restore your personal files and data, you can use Windows File History to restore your information from the backups you created. For ...
Page 100 - Using Windows Refresh for quick and easy recovery
For more information, see Removing the HP Recovery partition on page 95 . Using Windows Refresh for quick and easy recovery When your computer is not working properly and you need to regain system stability, the Windows Refresh option allows you to start fresh and keep what is important to you. IMPO...
Page 101 - Recovering using HP Recovery Manager; What you need to know
To use the Start screen: 1. From the Start screen, point to the upper-right or lower-right corner of the screen to reveal the charms. 2. Click Settings . 3. Click Change PC settings in the bottom-right corner of the screen, and then select General from the PC settings screen. 4. Under Remove everyth...
Page 102 - Using the HP Recovery partition to recover (select models only); Using HP Recovery media to recover; Changing the computer boot order
Using the HP Recovery partition to recover (select models only) The HP Recovery partition (select models only) allows you to perform a system recovery or minimized image recovery without the need for recovery discs or a recovery USB flash drive. This type of recovery can only be used if the hard dri...
Page 103 - Removing the HP Recovery partition
Removing the HP Recovery partition HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard drive space. IMPORTANT: Removing the HP Recovery partition means you can no longer use Windows Refresh, the Windows Remove everything and reinstall Windows option, or the HP...
Page 104 - Power cord set requirements; Requirements for all countries
8 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the eq...
Page 107 - Recycling
9 Recycling When a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP origi...
Page 108 - Index
Index A AC adapter 14 AC adapter, spare part numbers 25 action keys identifying 8 adapter spare part numbers 26 audio, product description 2 audio-out (headphone) jacks 14 B back up personal files 89 backups 88 battery removal 39 spare part numbers 21, 26, 39 BIOS determining version 83 downloading ...