Page 4 - Contents; HP Photosmart C4200 All-in-One series Help
Contents 1 HP Photosmart C4200 All-in-One series Help ........................................................................5 2 HP All-in-One overview The HP All-in-One at a glance....................................................................................................7Control panel but...
Page 8 - One series Help
1 HP Photosmart C4200 All-in- One series Help For information about the HP All-in-One, see: • “HP All-in-One overview” on page 7 • “Find more information” on page 11 • “How do I?” on page 13 • “Connection information” on page 15 • “Load originals and load paper” on page 17 • “Print from your compute...
Page 11 - Control panel buttons
Label Description 11 Rear USB port 12 Power connection * * Use only with the power adapter supplied by HP. Control panel buttons Label Icon Name and Description 1 On button: Turns the HP All-in-One on or off. When the HP All- in-One is off, a minimal amount of power is still used by thedevice. To co...
Page 14 - Find more information
3 Find more information You can access a variety of resources, both printed and onscreen, that provideinformation about setting up and using the HP All-in-One. Setup Guide The Setup Guide provides instructions for setting up the HP All-in-One andinstalling software. Make sure you follow the steps in...
Page 18 - Supported connection types; Use printer sharing; host; for the printer and; client
5 Connection information The HP All-in-One comes equipped with a USB port so you can connect directly to acomputer using a USB cable. You can also share the device over an existing homenetwork.This section contains the following topics: • Supported connection types • Use printer sharing Supported co...
Page 20 - Automatic; Load originals; To load an original on the scanner glass
6 Load originals and load paper You can load many different types and sizes of paper in the HP All-in-One, including letteror A4 paper, photo paper, transparencies, envelopes, and HP CD/DVD tattoo labels. Bydefault, the HP All-in-One is set to detect the size and type of paper you load in the inputt...
Page 21 - Choose papers for printing and copying; Recommended papers for printing and copying; HP Premium Plus Photo Paper
Choose papers for printing and copying You can use different types and sizes of paper in the HP All-in-One. Review the followingrecommendations to get the best printing and copying quality. If you use plain or photopaper, the HP All-in-One can automatically detect the paper type and size. If you use...
Page 22 - To order HP papers and other supplies, go to; Recommended papers for printing only; HP Inkjet labels
HP Premium Inkjet Transparency Film and HP Premium Plus Inkjet TransparencyFilm HP Premium Inkjet Transparency Film and HP Premium Plus Inkjet Transparency Filmmake your color presentations vivid and even more impressive. This film is easy to useand handle and dries quickly without smudging. HP Prem...
Page 23 - Papers to avoid; Papers to avoid for all print and copy jobs; Any size paper other than those listed in the printer software.; Additional papers to avoid when copying
HP Photo Greeting Cards, HP Premium Photo Cards, and HP Note Cards HP Photo Greeting Cards, Glossy or Matte, HP Premium Photo Cards, and HP NoteCards enable you to make your own greeting cards. HP Brochure & Flyer Paper HP Brochure & Flyer Paper (Gloss or Matte) is glossy-coated or matte-coa...
Page 24 - This section contains the following topics:
• Iron-On Transfers. • Greeting card paper. • HP CD/DVD tattoo labels. Load paper This section describes the procedure for loading different types and sizes of paper intothe HP All-in-One for your copies or printouts. NOTE: After a copy or print job has started, the paper width sensor can determine ...
Page 25 - To load full-size paper; Slide the paper-width guide to its outermost position.
To load full-size paper 1. Slide the paper-width guide to its outermost position. NOTE: If you are using letter or A4 paper or smaller, make sure the tray extender is open all the way. 2. Tap a stack of paper on a flat surface to align the edges, and then check the paperfor the following:• Make sure...
Page 27 - To load 10 x 15 cm ( 4 x 6 inch) photo paper in the input tray; Remove all paper from the input tray.; Related topics; “Recommended papers for printing and copying” on page 18; Load index cards
To load 10 x 15 cm ( 4 x 6 inch) photo paper in the input tray 1. Remove all paper from the input tray. 2. Insert the stack of photo paper into the far-right side of the input tray with the shortedge forward and the print side down. Slide the stack of photo paper forward until itstops.If the photo p...
Page 28 - To load index cards in the input tray; “Change the print settings for the current job” on page 30; Load envelopes; To load envelopes
To load index cards in the input tray 1. Remove all paper from the input tray. 2. Insert the stack of cards, print side down, into the far-right side of the input tray. Slidethe stack of cards forward until it stops. 3. Slide the paper-width guide inward against the stack of cards until it stops.Do ...
Page 29 - “Print a group of addresses on labels or envelopes” on page 44; Load other types of paper; on transparency film.; For best results, set the paper type and paper size before printing.
3. Slide the paper-width guide inward against the stack of envelopes until it stops.Do not overload the input tray; make sure the stack of envelopes fits within the inputtray and is not higher than the top of the paper-width guide. Related topics “Print a group of addresses on labels or envelopes” o...
Page 30 - HP CD/DVD Tattoo labels; When you use CD/DVD tattoo labels, leave the tray extender closed.; To help avoid paper jams, follow these guidelines.
HP CD/DVD Tattoo labels ▲ Place one sheet of CD/DVD tattoo paper in the input tray with the print side down;slide the CD/DVD tattoo paper forward until it stops. NOTE: When you use CD/DVD tattoo labels, leave the tray extender closed. Related topics • “Choose papers for printing and copying” on page...
Page 32 - Print from a software application
7 Print from your computer The HP All-in-One can be used with any software application that allows printing. Youcan print a range of projects, such as borderless images, newsletters, greeting cards,iron-on transfers, and posters.This section contains the following topics: • Print from a software app...
Page 33 - Set the paper size
Make the HP All-in-One the default printer You can set the HP All-in-One as the default printer to use from all software applications.This means that the HP All-in-One is automatically selected in the printer list when youselect Print from the File menu in a software application. The default printer...
Page 34 - Set the paper type for printing
5. Click the Features tab. 6. In the Resizing Options area, click the appropriate paper size from the Size list. The following table lists the suggested paper size settings for the different types ofpaper you can load in the input tray. Make sure to look at the long list of choices inthe Size list t...
Page 38 - Create printing shortcuts; Print a borderless image
Create printing shortcuts In addition to the printing shortcuts that are available in the Printing Shortcuts list, youcan create your own printing shortcuts.If you frequently print on transparency film, for example, you can create a printing shortcutby selecting the Presentation Printing shortcut, c...
Page 40 - Create custom cd/dvd labels
To print a photo on photo paper 1. Remove all paper from the input tray, and then load the photo paper print side down. 2. On the File menu in your software application, click Print . 3. Make sure the HP All-in-One is the selected printer. 4. Click the button that opens the Properties dialog box. De...
Page 41 - “Use a photo print cartridge” on page 70; Print on both sides of the page
6. In the Paper Type drop-down list, click More , and then select HP CD/DVD tattoo paper from the list. 7. Click OK , and then click Print or OK in the Print dialog box. Print using Maximum dpi Use Maximum dpi mode to print high-quality, sharp images. To get the most benefit from Maximum dpi mode, u...
Page 43 - Print a multiple-page document as a booklet
Print a multiple-page document as a booklet The HP All-in-One allows you to print your document as a small booklet, which you canfold and then staple together.For best results, design your document to fit on a multiple of four pages, such as an 8,12, or 16-page program for a child's school play or f...
Page 44 - Print multiple pages on a single sheet
10. Follow the instructions that appear on your screen for reloading the paper to print onthe second side, and then click Continue . 11. When the entire document has finished printing, fold the stack of paper in half, so thatthe first page is on top, then staple the document along the crease. TIP: F...
Page 45 - Print a multiple-page document in reverse order
7. If you want a border to appear around each page image printed on the sheet of paper,select the Print page borders check box. 8. In the Page order list, click an appropriate page order option. The sample output graphic is numbered to show how the pages will be ordered if youselect each option. 9. ...
Page 47 - Print a group of addresses on labels or envelopes
6. In the Paper Type drop-down list, click More , and then select the appropriate paper type. TIP: If you want to make notations on the back of the transparencies and erase them later without scratching the original, click the Advanced tab, and select the Mirror Image check box. 7. In the Resizing O...
Page 49 - Stop a print job
To print a Web page 1. Make sure you have paper loaded in the input tray. 2. On the File menu in your Web browser, click Print . The Print dialog box appears. 3. Make sure the HP All-in-One is the selected printer. 4. If your Web browser supports it, select the items on the Web page that you want to...
Page 50 - Document; or; Cancel; key
3. Double-click the HP All-in-One icon. TIP: You can also double-click the printer icon in the Windows taskbar. 4. Select the print job you want to cancel. 5. On the Document menu, click Cancel Printing or Cancel , or press the Delete key on your keyboard.It can take a few moments for printing to be...
Page 52 - Do not insert more than one memory card at a time. If more than one
8 Use the photo features The HP All-in-One is equipped with memory card slots which enable you to insert amemory card and begin printing photos from your digital camera without uploading yourphotos to a computer first. Additionally, if the HP All-in-One is connected to a computerwith a USB cable, yo...
Page 53 - Print photos; To print one or more 10 x 15 cm (4 x 6 inch) photos
This section contains the following topics: • Print photos • Save photos to your computer • Edit photos using your computer • Share photos with friends and relatives Print photos The HP All-in-One enables you to print one borderless or bordered photo per page directlyfrom your memory card, without f...
Page 54 - Print enlargements
6. Press the Copies button until the number of copies you want to print appears on the display. 7. Press the Print button. TIP: While the photo is printing, you can continue scrolling through the photos on your memory card. When you see a photo you want to print, you can pressthe Print button to add...
Page 55 - Print photos from the HP Photosmart Software; To print photos; Save photos to your computer; To save photos; Edit photos using your computer
Print photos from the HP Photosmart Software You can use the HP Photosmart Software installed on your computer to transfer photosfrom a memory card to your computer’s hard drive for advanced photo editing, sharingphotos online, and printing from your computer.Before transferring photos to your compu...
Page 56 - To edit photos; View; computer for viewing and editing.; Share photos with friends and relatives; To share photos; Click; Share
To edit photos 1. Insert a memory card into the appropriate slot on the HP All-in-One.The software opens on your computer. 2. Click View , and then follow the onscreen prompts to transfer your photos to the computer for viewing and editing. Share photos with friends and relatives You can use the HP ...
Page 58 - Make a copy
9 Use the copy features The HP All-in-One allows you to produce high-quality color and black-and-white copieson plain or photo paper. You can enlarge or reduce the size of an original to fit a specificpaper size, adjust the copy quality, and make high-quality copies of photos, includingborderless co...
Page 59 - Make multiple copies of the same original; “Use the HP Photosmart software” on page 9; Make a borderless copy of a photo
Make multiple copies of the same original You can set the number of copies from the control panel of the HP All-in-One or from theHP Photosmart Software. This task explains how to set the number of copies from thecontrol panel only. NOTE: For information on initiating copies from the software, see t...
Page 61 - Stop copying; To stop copying; Press; on the control panel.
Stop copying To stop copying ▲ Press Cancel on the control panel. Chapter 9 58 Use the copy features U se th e co py f eatu res
Page 62 - 0 Use the scan features; OCR; Scan an image or document; HP Digital Imaging Monitor
10 Use the scan features Scanning is the process of converting text and pictures into an electronic format for yourcomputer. You can scan almost anything (photos, magazine articles, and text documents)on the HP All-in-One.You can use the scanning features of the HP All-in-One to do the following: • ...
Page 63 - Edit a scanned image; Edit a scanned document
To scan to a computer 1. Load your original print side down on the right front corner of the glass. 2. Ensure that there are no memory cards inserted in the memory card slots on theHP All-in-One. 3. Press Scan . A preview image of the scan appears on your computer, where you can edit it. Anyedits th...
Page 64 - To stop scanning; “Control panel buttons” on page 8
Stop scanning To stop scanning ▲ Press Cancel on the control panel. Related topics “Control panel buttons” on page 8 Stop scanning 61 Scan
Page 66 - Clean the exterior; To clean the glass; Do not use abrasives, acetone, benzene, or carbon tetrachloride on
11 Maintain the HP All-in-One The HP All-in-One requires little maintenance. Sometimes you might want to clean theglass and lid backing to remove surface dust and ensure that your copies and scansremain clear. You will also need to replace, align, or clean your print cartridges from timeto time. Thi...
Page 67 - Clean the lid backing; To clean the lid backing; Do not use paper-based wipes, as these might scratch the backing.; Print a self-test report
Clean the lid backing Minor debris can accumulate on the white document backing located underneath the lidof the HP All-in-One. To clean the lid backing 1. Turn off the HP All-in-One, unplug the power cord, and raise the lid. 2. Clean the white document backing with a soft cloth or sponge slightly m...
Page 68 - To print a self-test report; Load letter or A4 unused plain white paper into the input tray.; button and then press the; Start Copy Color; “Clean the print cartridges” on page 72
To print a self-test report 1. Load letter or A4 unused plain white paper into the input tray. 2. Press and hold the Cancel button and then press the Start Copy Color button. The HP All-in-One prints a self-test report, which might indicate the source of theprinting problem. A sample of the ink test...
Page 69 - Handle the print cartridges; temporary printing problems, or even permanent damage.
This section contains the following topics: • Handle the print cartridges • Check the estimated ink levels • Replace the print cartridges • Use a photo print cartridge • Use the print cartridge protector • Align the print cartridges • Clean the print cartridges • Clean the print cartridge contacts •...
Page 70 - Check the estimated ink levels; “Troubleshoot print cartridges” on page 83; Replace the print cartridges
Check the estimated ink levels You can easily check the ink supply level to determine how soon you might need toreplace a print cartridge. The ink supply level shows an estimate of the amount of inkremaining in the print cartridges. TIP: You can also print a self-test report to see if your print car...
Page 71 - To replace the print cartridges; If the HP All-in-One is off when you open the print cartridge door to; Pull the print cartridge toward you out of its slot.
To replace the print cartridges 1. Make sure the HP All-in-One is on. CAUTION: If the HP All-in-One is off when you open the print cartridge door to access the print cartridges, the HP All-in-One will not release the cartridges forchanging. You might damage the HP All-in-One if the print cartridges ...
Page 72 - Do not touch the copper-colored contacts or ink nozzles. Touching
7. Remove the new print cartridge from its packaging and, being careful to touch onlythe black plastic, gently remove the plastic tape by using the pink pull tab. 1 Copper-colored contacts 2 Plastic tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape CAUTION: Do not ...
Page 73 - Close the print cartridge door.; OK; When the; On; “Align the print cartridges” on page 71; Use a photo print cartridge; “Order print cartridges” on page 77; Use the print cartridge protector
9. Close the print cartridge door. If you installed a new print cartridge, the HP All-in-One prints a print cartridgealignment page. 10. When prompted, ensure plain white paper is loaded in the input tray, then press thebutton next to OK . NOTE: If you have colored paper loaded in the input tray whe...
Page 74 - do not touch the plastic.; To insert a print cartridge into the print cartridge protector; Align the print cartridges
One came with a print cartridge protector, you can use an airtight plastic container toprotect your print cartridge. NOTE: If you use a plastic container, make sure the ink nozzles on the print cartridge do not touch the plastic. The print cartridge protector is designed to keep a print cartridge se...
Page 75 - Clean the print cartridges
NOTE: If you remove and reinstall the same print cartridge, the HP All-in-One will not prompt you to align the print cartridges. The HP All-in-One remembers thealignment values for that print cartridge, so you do not need to realign the printcartridges. To align newly installed print cartridges 1. W...
Page 76 - Clean the print cartridge contacts
To clean the print cartridges from the HP Photosmart Software 1. Load letter, A4, or legal unused plain white paper into the input tray. 2. In the HP Solution Center, click Settings , point to Print Settings , and then click Printer Toolbox . NOTE: You can also open the Printer Toolbox from the Prin...
Page 77 - Repeat if necessary for the other print cartridge.; “Clean the area around the ink nozzles” on page 74; Clean the area around the ink nozzles
3. Lightly press down on the print cartridge to release it, and then pull it toward you outof the slot. NOTE: Do not remove both print cartridges at the same time. Remove and clean each print cartridge one at a time. Do not leave a print cartridge outside the HP All-in-One for more than 30 minutes. ...
Page 78 - To clean the area around the ink nozzles; Lightly moisten a clean foam rubber swab with distilled water.; Do; not; clean the nozzle plate.
NOTE: Clean the area around the ink nozzles only if you continue to see streaks and smudges on your printed pages after you have already cleaned the printcartridges by using the software you installed with the HP All-in-One. Make sure you have the following materials available: • Dry foam rubber swa...
Page 79 - Remove ink from your skin and clothing; set the ink into the fabric.
8. Repeat if necessary for the other print cartridge. 9. Gently close the print cartridge door and plug the power cord into the back of theHP All-in-One. Related topics “Clean the print cartridges” on page 72 Remove ink from your skin and clothing Follow these instructions to remove ink from your sk...
Page 80 - 2 Shop for printing supplies; Order paper or other media
12 Shop for printing supplies You can order HP products, such as recommended types of paper and print cartridges,online from the HP Web site.This section contains the following topics: • Order paper or other media • Order print cartridges • Order other supplies Order paper or other media To order HP...
Page 81 - Print Cartridge Ordering Information; The print cartridge reorder numbers appear.; Order Online; Order other supplies; support; Contact HP; for
3. Click Print Cartridge Ordering Information . The print cartridge reorder numbers appear. 4. Click Order Online . HP sends detailed printer information, including model number, serial number, andink supply levels, to an authorized online reseller. The supplies you need arepreselected; you can chan...
Page 82 - 3 Troubleshooting; Troubleshooting tips; Communication problems over a USB connection; Make sure the print cartridges are installed.
13 Troubleshooting This section contains the following topics: • Troubleshooting tips • Hardware setup troubleshooting • Software installation troubleshooting • Print quality troubleshooting • Print troubleshooting • Memory card troubleshooting • Copy troubleshooting • Scan troubleshooting • Errors ...
Page 83 - Information on print cartridges
• Check the USB cable. If you are using an older cable, it might not be working properly.Try connecting it to another product to see if the USB cable works. If you experienceproblems, the USB cable might need to be replaced. Also verify that the cable doesnot exceed 3 meters (9.8 feet) in length. • ...
Page 84 - Information on paper
• Do not reattach the protective tape once it has been removed from the print cartridge.Reattaching the plastic tape might damage the print cartridge. Place the print cartridgein the HP All-in-One immediately after removing the plastic tape. If this is not possible,store it in a print cartridge prot...
Page 85 - Clear paper jams; To clear a paper jam from the rear door; Gently pull the paper out of the rollers.; Start Copy Black; to continue the current job.; To clear a paper jam from the front door
• Do not combine different paper types and paper sizes in the input tray; the entire stackof paper in the input tray must be the same size and type. • Store printed photos under glass or in a storage book to prevent bleeding over timefrom high humidity. Use HP Premium Plus photo paper for maximum pe...
Page 86 - Troubleshoot print cartridges; To troubleshoot print cartridges
2. Gently pull the paper out of the rollers. CAUTION: If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside thedevice. If you do not remove all the pieces of paper from the HP All-in-One, morepaper jams are ...
Page 89 - Clean the Print Cartridges; Inspect the print cartridge contacts for ink and debris buildup.
4. Click Clean the Print Cartridges . 5. Follow the prompts until you are satisfied with the quality of the output, and thenclick Done . If copy or print quality still seems poor after you clean the print cartridges, try cleaningthe print cartridge contacts before replacing the affected print cartri...
Page 92 - View the Readme file
9. Close the print cartridge door. If you installed a new print cartridge, the HP All-in-One prints a print cartridgealignment page. 10. When prompted, ensure plain white paper is loaded in the input tray, then press thebutton next to OK . NOTE: If you have colored paper loaded in the input tray whe...
Page 96 - To retry the plug and play; Verify that the USB cable and power cord are plugged in.; Retry; Unplug the USB cable and plug it in again.; Make Copies; “Uninstall and reinstall the software” on page 94; I received a message that an unknown error has occurred; The source of the error is unknown.
Solution: To retry the plug and play 1. Verify that the control panel overlay is firmly attached, unplug the HP All-in-Onepower cord, and then plug it in again. 2. Verify that the USB cable and power cord are plugged in. 3. Click Retry to retry the plug and play setup. If this does not work, continu...
Page 97 - Some of the buttons are missing in the HP Solution Center; The registration screen does not appear; Uninstall and reinstall the software
For more information, see: “Uninstall and reinstall the software” on page 94 Some of the buttons are missing in the HP Solution Center Cause: The installation might not be complete. Solution: If the appropriate buttons for your device (such as Make Copies ) do not appear, your installation might not...
Page 99 - Print quality troubleshooting
1. Insert the HP All-in-One CD-ROM into your computer’s CD-ROM drive and then startthe Setup program. 2. Disconnect the HP All-in-One from your computer. 3. Select Uninstall and follow the onscreen directions. 4. Restart your computer. NOTE: It is important that you disconnect the HP All-in-One befo...
Page 100 - Ink is bleeding or smearing; The print cartridges need to be cleaned.; Ink is not filling the text or graphics completely; The print cartridges need to be cleaned or might be out of ink.
• The printout has a horizontal band of distortion near the bottom of the page • Colors run into each other on the printout • Printouts or copies have horizontal streaks or lines • Printouts or copies are faded or have dull colors • Printouts or copies seem blurry or fuzzy • Printouts or copies have...
Page 101 - The copy or print quality setting on the HP All-in-One is set too low.; The text edges are jagged; The font is a custom size.; Best
paper. If you are printing on other types of paper, such as labels or transparencies,check that you have selected the correct paper type in the HP Photosmart software.For more information, see: • “Set the paper type for printing” on page 31 • “Load full-size paper” on page 21 Cause: The copy or prin...
Page 102 - Colors run into each other on the printout; “Change the print speed or quality” on page 32; Printouts or copies have horizontal streaks or lines; The paper is not feeding properly or is loaded incorrectly.
Colors run into each other on the printout Cause: The print or copy quality setting is set too high for the type of paper loaded in the HP All-in-One. Solution: Check the quality setting. Use a lower quality setting to decrease the amount of ink used for printing or copying.For more information, see...
Page 103 - Printouts or copies are faded or have dull colors
Solution: Make sure you have paper loaded correctly. For more information, see: “Load paper” on page 21 Cause: The copy or print quality type setting on the HP All-in-One is set too low. Solution: Check the quality setting. Use a higher quality setting to increase the amount of ink used for printing...
Page 104 - Printouts or copies seem blurry or fuzzy
For more information on print cartridges, see “Troubleshoot print cartridges” on page 83 . Cause: The print quality setting on the HP All-in-One is set too low. Solution: Check the quality setting. Use a higher quality setting to increase the amount of ink used for printing. Cause: The paper type is...
Page 106 - Envelopes print incorrectly
Cause: More than one type of paper is loaded in the input tray. Solution: Load only one type of paper at a time. Paper is not picked up from the input tray Cause: There is not enough paper in the input tray. Solution: If the HP All-in-One is out of paper or there are only a few sheets remaining, loa...
Page 107 - The wrong type of envelope is loaded.; Borderless printing produces unexpected results; If the HP All-in-One is performing another task such as copying or
Cause: The wrong type of envelope is loaded. Solution: Do not use shiny or embossed envelopes or envelopes that have clasps or windows. Borderless printing produces unexpected results Cause: Printing a borderless image from a non-HP software application produces unexpected results. Solution: Try pri...
Page 108 - Status; “Communication problems over a USB connection” on page 79
Solution: Turn the HP All-in-One off, remove any objects that are blocking the print carriage (including any packing materials), and then turn the HP All-in-One on again. Cause: The computer is not communicating with the HP All-in-One. Solution: If the HP All-in-One is not properly connected to the ...
Page 111 - “Load full-size paper” on page 21; The pages in my document came out in the wrong order; “Print a multiple-page document in reverse order” on page 42; The margins are not printing as expected
Solution: Turn the HP All-in-One off, remove any objects that are blocking the print carriage (including any packing materials), and then turn the HP All-in-One on again. Cause: The HP All-in-One is out of paper. Solution: Load paper in the input tray. For more information, see: “Load full-size pape...
Page 112 - Text or graphics are cut off at the edge of the page; The margins are not set correctly in your software application.; To check your margin settings; Preview your print job before sending it to the HP All-in-One.
Solution: Remove the stack of paper from the input tray, reload the paper, and then slide the paper width guide inward until it stops at the edge of the paper.For more information, see: “Load paper” on page 21 Cause: A stack of envelopes is loaded incorrectly. Solution: Remove all paper from the inp...
Page 113 - A blank page came out while printing; “Troubleshoot print cartridges”
Solution: Make sure the layout of the document you are trying to print fits on a paper size supported by the HP All-in-One. To preview the print layout 1. Load the correct paper size into the input tray. 2. Preview your print job before sending it to the HP All-in-One. 3. Check the graphics in the d...
Page 114 - Ink is spraying the inside of the HP All-in-One when I print a photo; tray. You are using the wrong paper type.
Solution: If the HP All-in-One has only a few sheets remaining, load more paper in the input tray. If there is plenty of paper in the input tray, remove the paper, tap thestack of paper against a flat surface, and reload the paper into the input tray.For more information, see: “Load full-size paper”...
Page 115 - Memory card troubleshooting; My memory card no longer works in my digital camera
Memory card troubleshooting Use this section to solve these memory card problems: • My memory card no longer works in my digital camera • The HP All-in-One does not read the memory card • The Photo light next to the memory card slots is blinking • The photos on the memory card do not transfer to my ...
Page 117 - Copy troubleshooting; Nothing happens when I try to copy
Solution: Turn the HP All-in-One on. Cause: The computer is turned off. Solution: Turn the computer on. Cause: The HP All-in-One is not properly connected to the computer. Solution: Check the connection from the HP All-in-One to your computer. Verify that the USB cable is securely plugged into the U...
Page 118 - the HP All-in-One and plugged into a power outlet. Press the; button to turn on the; “Clear paper jams” on page 82; Parts of the original do not appear or are cut off; The original is placed incorrectly on the glass.
the HP All-in-One and plugged into a power outlet. Press the On button to turn on the HP All-in-One. Cause: The original is placed incorrectly on the glass. Solution: Load the original print side down on the right front corner of the glass as shown below. Cause: The HP All-in-One might be busy copyi...
Page 119 - Resize to Fit is not working as expected; You are trying to increase the size of an original that is too small.; Solution: Resize to Fit; can only enlarge the original up to the maximum percentage
Solution: Load the original print side down on the right front corner of the glass as shown below. Resize to Fit is not working as expected Cause: You are trying to increase the size of an original that is too small. Solution: Resize to Fit can only enlarge the original up to the maximum percentage ...
Page 120 - The image is cropped when I make a borderless copy; The HP All-in-One cropped some of the image around the margins of the; Resize to Fit; Resize; “Resize an original to fit onto letter or A4 paper” on page 57
Solution: Load the original print side down on the right front corner of the glass as shown below. To copy a photo, position the photo on the glass so that the long edgeof the photo is along the front edge of the glass. Cause: Debris might be stuck on the glass or on the back of the document lid. Th...
Page 121 - The printout is blank; A borderless copy has white space around the edges; You are trying to make a borderless copy of a very small original.
The printout is blank Cause: The original is placed incorrectly on the glass. Solution: Load the original print side down on the right front corner of the glass as shown below. Cause: The print cartridges need to be cleaned or might be out of ink. Solution: Check the estimated ink levels remaining i...
Page 122 - Scan halts
Solution: Use photo paper to make borderless copies. Scan troubleshooting Use this section to solve these scan problems: • Scan halts • Scan fails • Scan fails because of insufficient computer memory • Scanned image is blank • Scanned image is incorrectly cropped • Scanned image has incorrect page l...
Page 124 - “Clean the lid backing” on page 64
Solution: Turn off autocropping in the software to retain the page layout. Scanned image shows dotted lines instead of text Cause: If you use the Text image type to scan text that you plan to edit, the scanner might not recognize color text. The Text image type scans at 300 x 300 dpi, in black and w...
Page 125 - Errors; Device messages; Firmware revision mismatch
See the documentation that came with Readiris, or whichever OCR software you use,for information on how to select the OCR language . The scan feature does not work Cause: There are several reasons why a scan does not occur: • The computer is turned off. • The HP All-in-One is not properly connected ...
Page 126 - Mechanism error; Memory is full; File messages; Error reading or writing the file
Mechanism error Cause: The HP All-in-One has a paper jam. Solution: Clear the paper jam. For more information, see: “Clear paper jams” on page 82 Cause: The print carriage is blocked. Solution: Lower the print cartridge door to access the print carriage area. Remove any objects that are blocking the...
Page 127 - Check to see if you have the right folder and file name.; Unreadable files. NN files could not be read; Some of the files on the inserted memory card are damaged.; Photos not found; There are no photos found on the memory card.; File not found; Close some applications and try the task again.; File format not supported
• File not found • File format not supported • Invalid file name • Supported file types for the HP All-in-One • File corrupted Error reading or writing the file Cause: The HP All-in-One software could not open or save the file. Solution: Check to see if you have the right folder and file name. Unrea...
Page 128 - General user messages
Solution: Open the file in another application, and save it in a format that the HP Photosmart software recognizes.For more information, see: “Supported file types for the HP All-in-One” on page 125 Invalid file name Cause: The file name you entered is invalid. Solution: Make sure that you are not u...
Page 129 - Cannot crop
• Card is not fully inserted • Card is damaged Cannot crop Cause: The computer does not have enough memory. Solution: Close all unnecessary applications. (This includes applications that run in the background, such as screensavers and virus checkers). Try restarting yourcomputer to clear the memory....
Page 131 - Card is damaged; Paper messages; Paper upside down
Solution: Make sure you fully insert the memory card into the appropriate slot on the HP All-in-One.If the memory card is not inserted properly, the HP All-in-One will not respond andthe green Photo light (near the memory card slots) will blink rapidly.After the memory card has been inserted properl...
Page 132 - Paper jam, misfeed or blocked carriage
Paper orientation error Cause: Paper in the input tray is in landscape orientation. Solution: Insert paper into the input tray with the short edge forward and the print side down. Slide the paper forward until it stops. Cannot load paper from input tray Cause: There is not enough paper in the input ...
Page 133 - The print carriage is blocked.; Paper mismatch; Wrong paper width; “Set the paper type for printing” on page 31; Power and connection messages; Communication test failed
Cause: The print carriage is blocked. Solution: Open the print cartridge door to access the print carriage area. Remove any objects that are blocking the print carriage, including any packing materials. Turnthe HP All-in-One off and then turn it on again. Paper mismatch Cause: The print setting for ...
Page 134 - Look at the; button located on the top of the HP All-in-One. If it is not
Solution: If the HP All-in-One is not properly connected to the computer, communication errors can occur. Make sure the USB cable is securely connected tothe HP All-in-One and the computer, as shown below. For more information, see: “Communication problems over a USB connection” on page 79 Communica...
Page 135 - Improper shutdown
For more information, see: “Communication problems over a USB connection” on page 79 Improper shutdown Cause: The last time the HP All-in-One was used, it was not turned off properly. If the HP All-in-One is turned off by turning off the switch on a power strip or by usinga wall switch, the device c...
Page 136 - Print cartridge messages; Low on ink; Need alignment or alignment failed
Print cartridge messages The following is a list of print cartridge error messages: • Low on ink • Need alignment or alignment failed • Print cartridge is missing, incorrectly installed, or not intended for your device • Wrong pen in slot Low on ink Cause: At least one of the print cartridges is est...
Page 137 - inserted and locked in place.; for information on calling for technical support.
covering the ink nozzles, carefully remove the tape from the print cartridges. Do nottouch the ink nozzles or the copper-colored contacts. 1 Copper-colored contacts 2 Plastic tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape Reinsert the print cartridges and verify...
Page 139 - Wrong pen in slot; The print cartridge is inserted into the wrong slot.; “Replace the print cartridges” on page 67
Solution: One or both of the print cartridges are not installed or are installed incorrectly. Remove and reinsert the print cartridges and verify that they are fullyinserted and locked in place. If the problem persists, clean the copper-coloredcontacts of the print cartridges.For more information on...
Page 140 - 4 HP warranty and support; Warranty; Before you call HP customer support
14 HP warranty and support Hewlett-Packard provides Internet and phone support for the HP All-in-One.This section contains the following topics: • Warranty • Support process • Before you call HP customer support • HP support by phone • Additional warranty options • HP Quick Exchange Service (Japan) ...
Page 141 - HP support by phone; Phone support period
If you need to contact HP support, do the following before you call: 1. Make sure that: a . The HP All-in-One is plugged in and turned on. b . The specified print cartridges are installed correctly. c . The recommended paper is properly loaded in the input tray. 2. Reset the HP All-in-One: a . Turn ...
Page 142 - After the phone support period; Additional warranty options
• Messages that appear when the situation occurs • Answers to these questions:• Has this situation happened before? • Can you re-create it? • Did you add any new hardware or software to your computer at about the time that thissituation began? • Did anything else occur prior to this situation (such ...
Page 143 - Call HP Korea customer support
Call HP Korea customer support Prepare the HP All-in-One for shipment If after contacting HP Customer Support or returning to the point of purchase you are requested tosend the HP All-in-One in for service, make sure you remove and keep the following items beforereturning your device: • The print ca...
Page 146 - 5 Technical information; Environmental product stewardship program; Paper use
15 Technical information Environmental standards and international regulatory information for the HP All-in-One are providedin this section.This section contains the following topics: • Environmental product stewardship program • Regulatory notices Environmental product stewardship program Hewlett-P...
Page 147 - Energy consumption
Energy consumption This product is designed to reduce power consumption and save natural resources withoutcompromising product performance. It has been designed to reduce total energy consumption bothduring operation and when the device is not active. Specific information on power consumption maybe ...
Page 149 - Regulatory notices; Regulatory model identification number; Notice to users in Australia
Regulatory notices The HP All-in-One meets product requirements from regulatory agencies in your country/region.This section contains the following topics: • Regulatory model identification number • FCC statement • Notice to users in Australia • Notice to users in Korea • VCCI (Class B) compliance s...
Page 151 - HP Photosmart C4200 All-in-One series declaration of conformity
HP Photosmart C4200 All-in-One series declaration of conformity Chapter 15 148 Technical information Tech nical info rmat ion
Page 152 - Index; See
Index Symbols/Numerics 10 x 15 cm photo paper load 23 2 pages on 1, print 414 pages on 1, print 414 x 6 inch (10 x 15 cm) borderless photos print 36 4 x 6 inch photo paper, load 23 A A4 paper, load 21addresses, print 44after the support period 139align print cartridges 71alignment failed 133print ca...