HP 7000 - Manual

1 Get started This guide provides details about how to use the device and to resolve problems. • Find other resources for the product • Find the device model number • Accessibility • Understand the device parts • Connection information • Turn off the device • Eco-Tips Find other resources for the pr...

Resource Description Location Printer status report • Device information: ◦ Product name ◦ Model number ◦ Serial number ◦ Firmware versionnumber • Number of pages printedfrom the tray andaccessories • Printing supply status For more information, seeUnderstand the printer statuspage. Print quality di...

The device software is accessible for users with visual impairments or low vision throughthe use of your operating system's accessibility options and features. It also supportsmost assistive technology such as screen readers, Braille readers, and voice-to-textapplications. For users who are color bl...

1 Control panel 2 Output tray 3 Input tray 4 Width guides 5 Top cover 6 Ink cartridges 7 Printhead latch 8 Printhead Control panel For more information about interpreting control-panel lights, see Control-panel lightsreference. 1 2 3 4 5 1 Power button and light 2 Resume button and light 3 Cancel bu...

Back view 1 2 3 4 1 Rear universal serial bus (USB) port 2 Ethernet network port 3 Power input 4 Rear access panel Connection information Description Recommended numberof connectedcomputers for bestperformance Supported softwarefeatures Setup instructions USB connection One computer connectedwith a ...

If you improperly turn off the HP product, the print carriage might not return to the correctposition, which might cause problems with the printhead and print quality issues. Eco-Tips HP is committed to helping customers reduce their environmental footprint. HP hasprovided the Eco-Tips below to help...

2 Use the device This section contains the following topics: • Select print media • Load media • Change print settings • Print on special and custom-sized media • Print borderless • Print a Web page (Windows only) • Cancel a print job Select print media The device is designed to work well with most ...

through, which makes it ideal for newsletters, reports, and flyers. Itfeatures ColorLok Technology for less smearing, bolder blacks andvivid colors. HP Printing Paper HP Printing Paper is a high-quality multifunction paper. It producesdocuments that look and feel more substantial than documents prin...

Recommended papers for photo printing If you want the best print quality, HP recommends using HP papers that are specificallydesigned for the type of project you are printing.Depending on your country/region, some of these papers might not be available. HP Advanced Photo Paper This thick photo paper...

◦ Media that is heavily textured, embossed, or does not accept ink well ◦ Media that is too lightweight or stretches easily Cards and envelopes • Avoid envelopes that have a very slick finish, self-stick adhesives, clasps, or windows.Also avoid cards and envelopes with thick, irregular, or curled ed...

Understand supported sizes Media size Standard media sizes U.S. Letter* (216 x 279 mm; 8.5 x 11 inches) U.S. Legal (216 x 356 mm; 8.5 x 14 inches) A4* (210 x 297 mm; 8.3 x 11.7 inches) U.S. Executive (184 x 267 mm; 7.25 x 10.5 inches) B5* (JIS) (182 x 257 mm; 7.17 x 10.12 inches) B5 (ISO) (176 x 250...

Media size Index card (127 x 203 mm; 5 x 8 inches) A6 card* (105 x 148.5 mm; 4.13 x 5.83 inches) Hagaki+* (100 x 148 mm; 3.9 x 5.8 inches) Photo media 4 x 6* (102 x 152 mm; 4 x 6 inches) 5 x 7* (13 x 18 cm; 5 x 7 inches) 8 x 10* (8 x 10 inches) 10 x 15 tab * (10 x 15 cm) Photo L (89 x 127 mm; 3.5 x ...

Tray Type Weight Capacity (17 mm or 0.67 inchstacked) Envelopes 75 to 90 g/m 2 (20 to 24 lb bondenvelope) Up to 15 sheets(10 mm or 0.39 inchstacked) Cards Up to 200 g/m 2 (110 lb index) Up to 40 cards(10 mm or 0.39 inchstacked) Output tray All supported media Up to 100 sheets of plainpaper (text pri...

Media (1) Leftmargin (2) Rightmargin (3) Topmargin * (4) Bottommargin * TabloidSuper BA3A3+ Envelopes 3.3 mm (0.13inch) 3.3 mm (0.13inch) 3.3 mm (0.13inch) 14.9 mm(0.59 inch) * To achieve this margin setting on a computer running Windows, Click the Advanced tab in the printer driver, and select Mini...

4. Slide the media guide in the tray to adjust it for the media size that you have loaded,and then lower the output tray. 5. Pull out the extension on the output tray. Change print settings You can change print settings (such as paper size or type) from an application or theprinter driver. Changes m...

To change default settings for all future jobs (Windows) 1. Click Start , then click Printers or Printers and Faxes . - Or -Click Start , click Control Panel , and then double-click Printers . NOTE: If prompted, enter the computer administrator's password. 2. Right-click the printer icon, then click...

To print on special or custom-sized media (Mac OS X)1. Load the appropriate media. For more information, see Load media. 2. On the File menu, click Page Setup . NOTE: Some Mac OS X 10.5 applications do not have a Page Setup menu, it is included in the Print menu. 3. Verify that you have selected the...

3. From the application, open the printer driver: a . Click File , and then click Print . b . Click Properties, Setup , or Preferences . 4. Select the print settings shortcut you want to use. 5. Change any other print settings, and then click OK . 6. Print the document. 7. If you printed on photo me...

To print a Web page1. Make sure that you have paper loaded in the input tray. 2. On the File menu in your Web browser, click Print . TIP: For best results, select HP Smart Web Printing from the File menu. A check mark appears when it is selected. The Print dialog box appears. 3. Make sure that the p...

3 Configure and manage This information is intended for the administrator or individual who is responsible formanaging the device. This section contains information about the following topics:• Manage the device • Use device management tools • Understand the printer status page • Understand the netw...

Use this tool... to do the following... • Order supplies: On any tab, click the Order Supplies button, and then follow the onscreen instructions. • Support: On any tab, click the Support button, and then select a support option. Toolbox (Windows) • Perform device maintenance tasks: Click the Device ...

NOTE: For a list of system requirements for the embedded Web server, see Embedded Web server specifications.Some settings might be restricted by the requirement for a password.You can open and use the embedded Web server without being connected to theInternet; however, some features will not be avai...

You can open the embedded Web server by using these methods:• Web browser: In a supported Web browser on your computer, type the IP address or hostname that has been assigned to the device.For example, if the IP address is 123.123.123.123, type the following address intothe Web browser: http://123.1...

This section contains the following topics:• Open the HP Utility • HP Utility Open the HP Utility To open the HP Utility ▲ Click the HP Utility icon in the Dock. NOTE: If the icon does not appear in the Dock, click the Spotlight icon on the right side of the menu bar, type HP Utility in the box, and...

Understand the network configuration status report The network configuration status report shows the network settings for the device. 1. General Information: Shows information about the current status and connection type of the network, and other information, such as the URL of the embedded Webserve...

Configure the device (Windows) You can connect the device directly to a computer, or you can share the device amongother users on a network. NOTE: Microsoft Internet Explorer 6.0 or higher must be installed on the computer system to run the installation program.Also, you must have administrator priv...

Network connection If the device has network capability, it can be shared in a network environment byconnecting it directly to the network. This type of connection offers the ability to managethe device using the embedded Web server from any computer on the network. NOTE: Microsoft Internet Explorer...

A client computer can connect to the device in the following ways:• In the Printers folder, double-click the Add Printer icon and follow the instructions for a network installation. For more information, see Install the printer driver using AddPrinter. • On the network, browse to the device and drag...

To share the device on a locally shared network When you connect the device directly, you can share it with other computers using asimple form of networking known as locally shared networking. Use this configurationonly in small groups or when usage is low. The connected computer is slowed down when...

If you are having problems such as:• Printer not found when installing HP software • Unable to print, print job stuck in queue or printer goes offline • Unable to see printer status on your computer The firewall might be preventing your HP device from notifying computers on your networkwhere it can ...

3. Double-click Hewlett-Packard . 4. Double-click HP Uninstaller . 5. Select your device, and then double-click Uninstall . Uninstall and reinstall the software 43

4 Maintain and troubleshoot This section contains the following topics: • Work with ink cartridges • Print and evaluate a print quality report • Troubleshooting tips and resources • Solve printing problems • Print troubleshooting • Print quality troubleshooting • Solve paper-feed problems • Solve de...

• Turn off the HP Printer by pressing the Power button located on the product. Wait until the Power light turns off before unplugging the power cord or turning off a power strip. If you improperly turn off the HP Printer, the print carriage might not return tothe correct position causing problems wi...

Replace the ink cartridges NOTE: For information on recycling used ink supplies, see HP inkjet supplies recycling program. If you do not already have replacement ink cartridges for the HP Printer, see Order printingsupplies online. NOTE: At this time, some portions of the HP Web site are available i...

5. Twist the orange cap to snap it off. NOTE: Make sure the plastic tab is entirely removed and that the label is slightly torn, revealing the vent channel. 6. Using the colored shaped icons for help, slide the ink cartridge into the empty slotuntil it clicks into place and is seated firmly in the s...

Make sure that you insert the ink cartridge into the slot that has the same shaped iconand color as the one you are installing. 7. Repeat steps 3 through 6 for each ink cartridge you are replacing. 8. Close the ink cartridge door. Related topics Order printing supplies online Usage information colle...

If you are concerned about providing this anonymous information, you can make thisinformation inaccessible by turning off the memory chip's ability to collect the product'susage information: To turn off usage information collection ▲ On the product control panel, press and hold the Resume button and...

To evaluate the Print Quality Diagnostic Page This section includes the following topics:• Ink Levels • Good color bars • Ragged, irregularly streaked, or faded bars • Regular white streaks in the bars • Bar colors are not uniform • Large Black Font Text • Alignment Patterns • If you see no defects ...

▲ Look at the Ink Level indicators in Line 21. If any of the bar level indicators are low,you may need to replace that ink cartridge. NOTE: Ink level warnings and indicators provide estimates for planning purposes only. When you receive an ink alert message, consider having areplacement cartridge av...

Example of Bad Color Bars The top black bar is ragged on one end. If any of the bars are ragged, irregularly streaked, or faded, follow these steps: 1. Make sure the ink cartridges have ink. 2. Remove the cartridge corresponding to the streaked bar and make sure it is properlyvented. For more inform...

Regular white streaks in the bars If any of the color bars show regular white streaks, follow these steps: White streaks The print quality bars have white streaks in them. 1. If the Print Quality Diagnostic report reads PHA TTOE = 0 , align the printer. For more information, see Align the printhead....

Large Black Font Text Look at the large-font text above the color blocks. I ABCDEFG abcdefg The type should be sharp and clear. If the type is jagged, try aligning the printer. If there are streaks orsmears of ink, clean the printhead. Example of good Large-Font Type The letters are sharp and clear ...

Examples of a bad alignment pattern The lines are jagged - align the printer. If that does not work, contact HP. If you see no defects If you do not see any defects on the print quality report, then the printing system is workingcorrectly. There is no reason to replace supplies or have the product s...

• The device is set as the current or default printer. For Windows, set it as the defaultin the Printers folder. For Mac OS X, set it as the default in the Printer Setup Utility(Mac OS X (v10.4). For Mac OS X (v10.5) open System Preferences , select Print & Fax , and then select the device from ...

Placement of the text or graphics is wrong Check how the media is loaded Make sure the media width and length guides fit snugly against the edges of the stack ofmedia, and make sure the tray is not overloaded. For more information, see Loadmedia. Check the media size • Content on a page might be cut...

Envelopes print incorrectly Try the following solutions to resolve the issue. Solutions are listed in order, with the mostlikely solution first. If the first solution does not solve the problem, continue trying theremaining solutions until the issue is resolved.• Solution 1: Load the stack of envelo...

Cause: The print carriage had stalled. If this did not solve the issue, try the next solution. Solution 9: Check the connection from the product to your computer Solution: Check the connection from the product to your computer. Verify that the USB cable is securely plugged into the USB port on the b...

Nothing happens when I try to print Try the following solutions to resolve the issue. Solutions are listed in order, with the mostlikely solution first. If the first solution does not solve the problem, continue trying theremaining solutions until the issue is resolved.• Solution 1: Turn on the prod...

The margins are not printing as expected Try the following solutions to resolve the issue. Solutions are listed in order, with the mostlikely solution first. If the first solution does not solve the problem, continue trying theremaining solutions until the issue is resolved.• Solution 1: Check the p...

Text or graphics are cut off at the edge of the page Try the following solutions to resolve the issue. Solutions are listed in order, with the mostlikely solution first. If the first solution does not solve the problem, continue trying theremaining solutions until the issue is resolved.• Solution 1:...

If this did not solve the issue, try the next solution. Solution 3: Load the stack of papers correctly Solution: If the paper is misfeeding, it could cause parts of the document to cut off. Remove the stack of paper from the input tray, and then reload the paper.For more information, see:Load media ...

After cleaning the printhead, print a print quality report. Evaluate the print qualityreport to see if the print quality problem still exists.For more information, see:• Clean the printhead • Print and evaluate a print quality report Cause: The printhead needed to be cleaned. If this did not solve t...

Solution 2: Use a higher print quality setting Solution: Check the print quality setting and make sure it is not set too low. Print the image with a high print quality setting, such as Best or Maximum dpi . Cause: The print quality setting was set too low. If this did not solve the issue, try the ne...

If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Cause: There was a problem with the printhead. Printouts are faded or have dull colors Try the following solutions if the colors in your printout are not as bright and intense asyou e...

NOTE: Ink level alerts and indicators provide estimates for planning purposes only. When you receive a low-ink alert, consider having a replacement cartridgeavailable to avoid possible printing delays. You do not need to replace the inkcartridges until print quality becomes unacceptable. For more in...

Printouts have vertical streaks Vertical Streaks are streaks that are parallel to the direction that the paper movedthrough the device. Solution: HP recommends that you use HP papers or any other paper type that is appropriate for the product.Always make sure the paper you are printing on is flat. F...

If you removed the rear door to clear a paper jam, replace it. Gently push the doorforward until it snaps into place. Cause: The rear door was not securely installed. Ink streaks on the back of the paper Try the following solutions if there is smeared ink on the back of your printout.• Solution 1: P...

If this did not solve the issue, try the next solution. Solution 5: Check for a paper jam Solution: Check for paper debris in the front of the device. Remove any debris you find. CAUTION: Trying to clear a paper jam from the front of the device can damage the print mechanism. Always access and clear...

Solution 2: Use TrueType or OpenType fonts Solution: Use TrueType or OpenType fonts to ensure that the product is able to print smooth fonts. When selecting a font, look for the TrueType or OpenType icon. TrueType icon OpenType icon Cause: The font was a custom size. Some software applications offer...

Pages are skewing • Make sure the media loaded in the trays is aligned to the paper guides. If needed,pull out the trays from the device and reload the media properly, making sure that thepaper guides are properly aligned. • Load media into the device only when it is not printing. Multiple pages are...

Problems connecting to a wired network • If the Network light on the device control panel does not turn on, make sure that allof the “General network troubleshooting” conditions are met. • Though it is not recommended that you assign the device with a static IP address,you might resolve some install...

• Make sure the output tray is not overly full. • Make sure the media guide are adjusted snugly against the media, but do not crinkleor bend the media. Errors (Windows) • Printhead Problem • Device Disconnected • Ink Alert • Cartridge Problem • Cartridge Problem • Paper Mismatch • The cartridge crad...

Ink Service Capacity Warning If you are going to move or transport the product after receiving this message, make sureyou keep it upright and do not tip it on its side to avoid ink leakage.Printing can continue, but ink system behavior might change. The product has nearly maximized the ink service c...

Use the following to correct the error:Replace the ink cartridges Cartridge Problem The following cartridge has a problem Use the following to correct the error:• Replace the ink cartridges • Supplies • HP inkjet supplies recycling program Paper Mismatch Paper detected does not match paper size or t...

Ink Service Capacity Warning If you are going to move or transport the product after receiving this message, make sureyou keep it upright and do not tip it on its side to avoid ink leakage.Printing can continue, but ink system behavior might change.The product has nearly maximized the ink service ca...

5 Control-panel lights reference The control-panel lights indicate status and are useful for diagnosing printing problems.This section contains information about the lights, what they indicate, and what action totake if necessary.• Interpreting control-panel lights Interpreting control-panel lights ...

A HP supplies This section provides information on HP supplies for the device. The information is subject tochanges, visit the HP Web site (www.hpshopping.com) for the latest updates. You may also makepurchases through the Web site.• Order printing supplies online • Supplies Order printing supplies ...

NOTE: Ink level warnings and indicators provide estimates for planning purposes only. When you receive a low-ink warning message, consider having a replacement cartridge available toavoid possible printing delays. You do not need to replace cartridges until prompted to do so. HP media To order media...

B Support and warranty The information in Maintain and troubleshoot suggests solutions to common problems. If your deviceis not operating correctly and those suggestions did not solve your problem, try using one of thefollowing support services to obtain assistance.This section contains the followin...

Obtain HP telephone support During the warranty period, you may obtain assistance from the HP Customer Care Center. NOTE: HP does not provide telephone support for Linux printing. All support is provided online at the following web site: https://launchpad.net/hplip. Click the Ask a question button t...

Telephone support numbers For the most current list of telephone support numbers, see www.hp.com/support. $IULFD(QJOLVKVSHDNLQJ $IULTXHIUDQFRSKRQH ﺮﺋﺍﺰﺠﻟﺍ $UJHQWLQD%XHQRV$LUHV $UJHQWLQD $XVWUDOLD $XVWUDOLDRXWRIZDUUDQW\ ˜VWHUUHLFK ೼SP ﻦﻳﺮﺤﺒﻟﺍ %HOJL­ ೼ %HOJLTXH ೼ %UDVLO6DR3DXOR %UDVLO &DQDGD KSLQY...

Placing a call Call HP support while you are in front of the computer and the HP device. Be prepared to providethe following information:• Model number (see Find the device model number • Serial number (located on the back or bottom of the device) • Messages that appear when the situation occurs • A...

Hewlett-Packard limited warranty statement A. Extent of limited warranty 1. Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above, which duration begins on the date of purcha...

C Device specifications For media and media-handling specifications, see Understand specifications for supported media.• Physical specifications • Product features and capacities • Processor and memory specifications • System requirements • Network protocol specifications • Embedded Web server speci...

System requirements NOTE: For the most current information about supported operating systems and system requirements, visit http://www.hp.com/support/. Operating system compatibility • For Windows XP SP 2 Starter Edition and Windows Vista Starter Edition, only printer driversand the Toolbox are avai...

D Regulatory information This section contains the following topics:• FCC statement • Notice to users in Korea • VCCI (Class B) compliance statement for users in Japan • Notice to users in Japan about the power cord • Toxic and hazardous substance table • LED indicator statement • Regulatory model n...

LED indicator statement LED indicator statement The display LEDs meet the requirements of EN 60825-1. Regulatory model number For regulatory identification purposes, your product is assigned a Regulatory Model Number. TheRegulatory Model Number for your product is SNPRC-0803 (HP Officejet 7000 Print...

Environmental product stewardship program Hewlett-Packard is committed to providing quality products in an environmentally sound manner.Design for recycling has been incorporated into this product. The number of materials has been keptto a minimum while ensuring proper functionality and reliability....

Disposal of waste equipment by users in private households in the European Union Disposal of Waste Equipment by Users in Private Households in the European Union This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instea...

Third-party licenses Third-party licenses Expat Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center Ltd Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software witho...

OpenSSL Copyright (C) 1995-1998 Eric Young ([email protected])All rights reserved. This package is an SSL implementation written by Eric Young ([email protected]). The implementation was written so as to conform with Netscapes SSL. This library is free for commercial and non-commercial use as long a...

Index A accessibility mobility 8support 8visual 7 acoustic emissions 120Add Printer installation 38administrator settings 26 after the support period 115align printhead 88 B blank pages, troubleshoot print 57 C cancel print job 24 capacity tray 17 cards guidelines 15sizes supported 16tray supporting...