Page 3 - MSG revision history
MSG revision history Revision Publication date Description A November 2009 The part number has been updated to 593138-001 for the 90-W HP Smart ACadapter for use in all countries and regions except India. The information wasupdated in the following locations: Miscellaneous parts on page 29 and Seque...
Page 5 - Safety warning notice
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on ahard, flat surface. Do not allow another hard surface, such as an adjoining o...
Page 7 - Table of contents
Table of contents 1 Product description 2 External component identification Top components ................................................................................................................................... 8 Display ......................................................................
Page 11 - Product description
1 Product description Category Description Computer modelsequipped with discretegraphics subsystemmemory Computer models equippedwith Unified MemoryArchitecture (UMA)graphics subsystemmemory Product Name HP EliteBook 6930p Notebook PC √ √ Processors Intel® Core™ 2 Duo processors ● T9600 2.80-GHz pro...
Page 18 - External component identification; Top components; Display
2 External component identification Top components Display Item Component Function (1) Ambient light sensor Automatically adjusts the display brightness based on thelighting conditions in your environment. (2) Internal microphones (2) Record sound. (3) HP Webcam Records video and captures still vide...
Page 19 - Antennae
Antennae Item Component Description (1) WWAN antennae (2)* Send and receive wireless signals to communicate withwireless wide-area networks (WWAN). (2) WLAN antennae (3)* Send and receive wireless signals to communicate withwireless local area networks (WLAN). *The antennae are not visible from the ...
Page 21 - Keys
Item Component Function (7) Volume scroll zone Adjusts speaker volume. Slide your finger to the left todecrease volume and to the right to increase volume. You canalso press the left side of the volume slider to decrease volume,or press the right side of the volume slider to increase volume. (8) Fin...
Page 22 - Lights
Lights Item Component Function (1) Wireless lights (2)* ● On: An integrated wireless device, such as a wirelesslocal area network (WLAN) device, the HP BroadbandWireless Module, and/or a Bluetooth® device, is on. ● Amber: All wireless devices are off. (2) Power lights (2)† ● On: The computer is on. ...
Page 23 - Pointing devices
Item Component Function (6) Num lock light On: Num lock is on or the embedded numeric keypadis enabled. (7) Volume mute light ● On: Computer sound is on. ● Amber: Computer sound is off. (8) Volume down light Blinking: The volume scroll zone is being used to decreasespeaker volume. (9) Volume up ligh...
Page 24 - Front components
Front components Item Component Function (1) Wireless light On: An integrated wireless device, such as a wireless local areanetwork (WLAN) device, the HP Broadband Wireless Module,and/ or a Bluetooth device, is on. Amber: All wireless devicesare off. (2) Power light ● On: The computer is on. ● Blink...
Page 28 - Illustrated parts catalog; Serial number location
3 Illustrated parts catalog Serial number location The service tag, affixed to the bottom of the computer, provides information that may be needed whentroubleshooting system problems. The service tag provides the following information: (1) Product name: This is the product name affixed to the front ...
Page 36 - Plastics Kit
Plastics Kit Item Description Spare part number Plastics Kit : 487429-001 (1) Hard drive bay cover (includes 2 captive screws, secured by C-clips) (2) Memory module compartment cover (includes one captive screw, secured by a C-clip) (3) ExpressCard slot bezel (4) WWAN module compartment cover (inclu...
Page 38 - Mass storage devices
Mass storage devices Item Description Spare part number (1) Hard drives (include bracket) 250-GB, 5400-rpm 483187-001 160-GB, 7200-rpm 483186-001 160-GB, 5400-rpm 483185-001 120-GB, 7200-rpm 483184-001 120-GB, 5400-rpm 483183-001 (2) Optical drives (include bezel and bracket) DVD±RW and CD-RW SuperM...
Page 40 - Sequential part number listing
Sequential part number listing Spare partnumber Description 456946-001 Travel battery 459263-001 Broadcom BCM4312 802.11b/g WLAN module for use in Antigua and Barbuda, Barbados, Belize,Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands,and the United States 4...
Page 46 - Removal and replacement procedures; Preliminary replacement requirements; Tools required; Plastic parts
4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers ● Torx T8 screwdriver Service consideratio...
Page 48 - Grounding guidelines; Electrostatic discharge damage
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structuredetermine the degree of sensitivity. Networks built into many integrated circuits provide some protection,but in many cases, ESD contains enough pow...
Page 51 - Unknown user password
Unknown user password If the computer you are servicing has an unknown user password, follow these steps to clear thepassword: NOTE: These steps also clear CMOS. 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn thecomputer on, and then shut it down thr...
Page 52 - Component replacement procedures; Service tag
Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 72 screws, in 12 different sizes, that must be removed, replaced, or loosenedwhen servicing the computer. Make special note of each screw size and location during removal andreplacement. S...
Page 53 - Computer feet
Computer feet The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, sparepart number 482968-001. There are 4 rubber feet that attach to the base enclosure in the locationsillustrated below. Component replacement procedures 43
Page 54 - Battery
Battery Description Spare part number 6-cell, 55-Wh Li-ion battery 482962-001 4-cell, 37-Wh Li-ion battery 482961-001 Before disassembling the computer, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn thecomputer on, and then shut ...
Page 55 - SIM
SIM NOTE: This section applies only to computer models with WWAN capability. If there is a SIM inserted in the SIM slot, it should be removed before disassembling the computer. Be sure the SIM is reinsertedin the SIM slot after reassembling the computer. Before removing the SIM, follow these steps: ...
Page 60 - Hard drive
Hard drive NOTE: All hard drive spare part kits include a hard drive bracket. Description Spare part number 250-GB, 5400-rpm 483187-001 160-GB, 7200-rpm 483186-001 160-GB, 5400-rpm 483185-001 120-GB, 7200-rpm 483184-001 120-GB, 5400-rpm 483183-001 Before removing the hard drive, follow these steps: ...
Page 62 - Optical drive
Optical drive NOTE: All optical drive spare part kits include an optical drive bezel. Description Spare part number DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe 483190-001 DVD/CD-RW Combo Drive 483189-001 DVD-ROM Drive 483191-001 Before removing the optical drive, follow the...
Page 63 - Upgrade bay device
7. Remove the optical drive bracket (2) . Reverse this procedure to reassemble and install an optical drive. Upgrade bay device Description Spare part number Upgrade bay device cradle 502322-001 Before removing the upgrade bay device, follow these steps: 1. Shut down the computer. If you are unsure ...
Page 65 - Expansion memory module
Expansion memory module Description Spare part number 4096-MB memory module (PC2-6400, 800-MHz, DDR2) 483195-001 2048-MB memory module (PC2-6400, 800-MHz, DDR2) 483194-001 1024-MB memory module (PC2-6400, 800-MHz, DDR2) 483193-001 Before removing the expansion memory module, follow these steps: 1. S...
Page 66 - WWAN module
5. Remove the memory module (2) by pulling the module away from the slot at an angle. NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into the memory module slot. Reverse this procedure to install the expansion memory module. WWAN module Description Spare part numbe...
Page 68 - Keyboard
Keyboard NOTE: All keyboard spare part kits include a keyboard cable, keyboard shield, pointing stick, and pointing stick cable. Country or region Spare part number Country or region Spare part number Belgium 483010-A41 Norway 483010-091 Brazil 483010-201 Portugal 483010-131 The Czech Republic 48301...
Page 70 - Primary memory module
8. Release the ZIF connector (3) to which the keyboard cable is attached, and disconnect the keyboard cable (4) from the system board. 9. Remove the keyboard. Reverse this procedure to install the keyboard. Primary memory module Description Spare part number 4096-MB memory module (PC2-6400, 800-MHz,...
Page 72 - Modem module
Modem module NOTE: The modem module spare part kits do not include a modem module cable. The modem module cable is included in the Cable Kit, spare part number 487432-001. Description Spare part number For use in all countries and regions except Australia and New Zealand 461750-001 Modem module for ...
Page 73 - WLAN module
WLAN module Description Spare part number Intel Wi-Fi Link 5300 802.11a/b/g/n WLAN module for use in all countries and regions 480986-001 Intel Wi-Fi Link 5100 802.11a/b/g/n WLAN module for use in all countries and regions 480985-001 Intel Wi-Fi Link 5100 802.11a/b/g WLAN module for use in all count...
Page 77 - Switch cover
Switch cover Description Spare part number Switch cover (includes capacitative board and cable) 486307-001 Before removing the switch cover, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn thecomputer on, and then shut it down thro...
Page 79 - Power button board
Power button board Description Spare part number Power button board (includes cable) 482964-001 Before removing the power button board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn thecomputer on, and then shut it down through t...
Page 81 - Heat sink
configurations, battery fast charging, and software requirements. Exhaust air is displaced through theventilation grill located on the left side of the computer. Heat sink NOTE: The heat sink spare part kits include replacement thermal material. Description Spare part number For use only with comput...
Page 86 - Processor
Processor NOTE: All processor spare part kits include replacement thermal material. Description Spare part number Intel Core 2 Duo 2.80-GHz processor (1066-MHz FSB, 6-MB L2 cache) 483199-001 Intel Core 2 Duo 2.53-GHz processor (1066-MHz FSB, 6-MB L2 cache) 483198-001 Intel Core 2 Duo 2.40-GHz proces...
Page 88 - Display assembly
Display assembly Description Spare part number 14.1-inch, WXGA AntiGlare LED display assembly for use on computer models equipped with awebcam (includes three WLAN antenna cables, two WWAN antenna cables, and twomicrophones) 487433-001 14.1-inch, WXGA AntiGlare LED display assembly for use on comput...
Page 93 - Top cover
Top cover Description Spare part number Top cover (includes TouchPad buttons) 486303-001 Before removing the top cover, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn thecomputer on, and then shut it down through the operating sys...
Page 95 - TouchPad
8. Remove the top cover (2) by lifting it straight up. Reverse this procedure to install the top cover. TouchPad Description Spare part number TouchPad (includes cable and TouchPad button board and cable) 486306-001 Before removing the TouchPad, follow these steps: 1. Shut down the computer. If you ...
Page 97 - Fingerprint reader board
Fingerprint reader board Description Spare part number Fingerprint reader board (includes cable) 486309-001 Before removing the fingerprint reader board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn thecomputer on, and then shut...
Page 100 - Audio/ExpressCard assembly
Reverse this procedure to install the speaker. Audio/ExpressCard assembly Description Spare part number Audio/ExpressCard assembly (includes ExpressCard slot, cable, headphone and microphoneconnectors, and SD card reader slot) 482959-001 Before removing the audio/ExpressCard assembly, follow these s...
Page 101 - Modem module cable
3. Remove the audio/ExpressCard assembly (3) by sliding it up and to the right. Reverse this procedure to install the audio/ExpressCard assembly. Modem module cable NOTE: The modem module spare part kits do not include a modem module cable. The modem module cable is included in the Cable Kit, spare ...
Page 103 - System board
System board NOTE: All system board spare part kits include replacement thermal material. Description Spare part number For use only with computer models with discrete graphics subsystem memory (includes 256 MB ofgraphics subsystem memory 486300-001 For use only with computer models with discrete gr...
Page 106 - Computer Setup; Starting Computer Setup; Using Computer Setup; Navigating and selecting in Computer Setup
5 Computer Setup This user guide describes features that are common to most models. Some features may not beavailable on your computer. Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating systemis not working or will not load. NOTE: So...
Page 107 - Restoring factory settings in Computer Setup
NOTE: You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to navigate and make selections in Computer Setup. ● To select a menu or a menu item, use the keyboard arrow keys and then press enter , or use a pointing device to click the item. ● To scroll up and ...
Page 108 - Computer Setup menus; File menu; Security menu
NOTE: Your password settings and security settings are not changed when you restore the factory settings. Computer Setup menus The menu tables in this section provide an overview of Computer Setup options. NOTE: Some of the Computer Setup menu items listed in this chapter may not be supported by you...
Page 109 - Diagnostics menu
Select To do this DriveLock Passwords ● Enable/disable DriveLock on any computer hard drive (enabled by default). ● Change a DriveLock user password or master password. NOTE: DriveLock settings are accessible only when you enter Computer Setup by turning on (not restarting) the computer. Automatic D...
Page 110 - System Configuration menu
System Configuration menu NOTE: Some of the menu items listed in this section may not be supported by your computer. Select To do this Language Change the Computer Setup language. Boot Options ● Set a Startup Menu delay (in seconds). ● Enable/disable Custom Logo (disabled by default). ● Enable/disab...
Page 112 - Specifications; Computer specifications
6 Specifications Computer specifications Metric U.S. Dimensions Depth 24.30 cm 9.57 in Width 33.10 cm 13.03 in Height (front to rear) 3.13 to 3.41 cm 1.23 to 1.34 in Weight (computer equipped with an optical drive, WXGA display assembly, 1 memory module, WLAN module, and 6-cell battery) 2.40 kg 5.29...
Page 114 - Hard drive specifications
Hard drive specifications 250-GB* 160-GB* 120-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm Weight 101 g 101 g 101 g Interface type SATA SATA SATA Transfer rate 100 MB/sec 100 MB/sec 100 MB/sec Security ATA security ATA security ATA security Seek times (typical read, including s...
Page 118 - System DMA specifications
System DMA specifications Hardware DMA System function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5* Available for ExpressCard DMA6 Not assigned DMA7 Not assigned *ExpressCard controller can use DMA 1, 2, or 5. 108 Chapte...
Page 119 - System interrupt specifications
System interrupt specifications Hardware IRQ System function IRQ0 System timer IRQ1 Standard 101-/102-Key or Microsoft® Natural Keyboard IRQ2 Cascaded IRQ3 Intel 82801DB/DBM USB2 Enhanced Host Controller—24CD IRQ4 COM1 IRQ5* Conexant AC—Link Audio Intel 82801DB/DBM SMBus Controller—24C3 Data FaxMode...
Page 120 - System I/O address specifications
System I/O address specifications I/O address (hex) System function (shipping configuration) 000 - 00F DMA controller no. 1 010 - 01F Unused 020 - 021 Interrupt controller no. 1 022 - 024 Opti chipset configuration registers 025 - 03F Unused 02E - 02F 87334 “Super I/O” configuration for CPU 040 - 05...
Page 122 - System memory map specifications
System memory map specifications Size Memory address System function 640 KB 00000000-0009FFFF Base memory 128 KB 000A0000-000BFFFF Video memory 48 KB 000C0000-000CBFFF Video BIOS 160 KB 000C8000-000E7FFF Unused 64 KB 000E8000-000FFFFF System BIOS 15 MB 00100000-00FFFFFF Extended memory 58 MB 0480000...
Page 123 - Screw listing
7 Screw listing This section provides specification and reference information for the screws and screw locks used inthe computer. All screws listed in this section are available in the Screw Kit, spare part number486305-001. 113
Page 140 - Backup and recovery in Windows Vista; Overview
8 Backup and recovery in Windows Vista This chapter describes features that are common to most models. Some features may not be availableon your computer. Overview To protect your information, the computer provides tools to back up individual files and folders or yourentire hard drive. In case of sy...
Page 141 - Creating recovery discs
Creating recovery discs After setting up the computer, create a set of recovery discs for the initial backup of the entire harddrive. NOTE: This process may take over an hour, depending on your computer speed and the amount of data being stored. The recovery discs are used to start up (boot) the com...
Page 142 - Backing up your information; Backup tips
Backing up your information After you create the recovery discs for the initial backup of the entire hard drive, you should scheduleautomatic backups of your files. You should also back up your files before you modify the hardware orsoftware. Several types of backup are available in the Backup and R...
Page 143 - Backing up individual files or folders; Scheduling an automatic backup
Backing up individual files or folders When you perform a backup of the entire hard drive, you are saving the full factory image, including theWindows operating system, software programs, all personal files and folders, and configuration settings. You can back up a copy of the entire hard drive to e...
Page 144 - Creating system restore points
Creating system restore points In addition to the manual backup-and-recovery tools, you can use Windows System Recovery toautomatically back up and restore your information. This feature automatically creates restore pointsjust before a significant change is made to your system, such as the installa...
Page 145 - Performing a recovery; Recovering individual files
Performing a recovery In case of hard drive failure or system instability, the computer provides tools to recover your files. You can recover your information using the following methods: NOTE: Have your backup files available. Some of these methods will prompt you for your backup files stored on re...
Page 146 - Restoring the computer to a previous state; Recovering information using f8 recovery tools
Restoring the computer to a previous state Your computer automatically creates restore points daily (depending on your computer activity) andwhen you make a major change to the computer, such as adding software or a new driver. If you decideto reverse changes made to the computer, you can revert bac...
Page 148 - Recovering information using Recovery Manager; Recovering the entire hard drive using f11
Recovering information using Recovery Manager If other methods do not work, you can recover your hard drive (in its factory state) as a last resort: CAUTION: Using Recovery Manager will completely erase hard drive contents and reformat the hard drive. All files you have created and any software inst...
Page 150 - Backup and recovery in Windows XP; When to back up
9 Backup and recovery in Windows XP This chapter describes features that are common to most models. Some features may not be availableon your computer. Backing up your information NOTE: You can recover only the files that you have previously backed up. HP recommends that you use the Windows backup u...
Page 153 - Scheduling backups; Initiating a recovery in Windows
Scheduling backups You can schedule backups for the entire system, for recovery points, or for specific files and folders.Backups can be scheduled at specific intervals (daily, weekly, or monthly) or at specific events, such asat system restart or when you log on. To schedule backups: 1. Select Star...
Page 154 - 0 Connector pin assignments
10 Connector pin assignments 1394 Pin Assignment 1 Power 2 Ground 3 TPB- 4 TPB+ 5 TPA- 6 TPA+ 144 Chapter 10 Connector pin assignments
Page 156 - External monitor
External monitor Pin Signal 1 Red analog 2 Green analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog 9 +5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock 146 Chapter 10 Connector pin assignments
Page 158 - Universal Serial Bus
Universal Serial Bus Pin Signal 1 +5 VDC 2 Data - 3 Data + 4 Ground 148 Chapter 10 Connector pin assignments
Page 159 - 1 Power cord set requirements; Requirements for all countries and regions
11 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in thecountry or region where the equi...
Page 160 - Requirements for specific countries and regions
Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People's R...
Page 167 - Index
Index Symbols/Numerics 1394 port location 16pin assignments 144 A AC adapter, spare part numbers 29, 35 accessory battery connector 17AHCI (Advanced Host Controller Interface) 100 ambient light sensor 8antenna components 9disconnecting 57, 64locations 9spare part number 20, 31 audio, product descrip...