HP 4700 - Manual

1 Printer basics This chapter contains information on setting up your printer and becoming familiar with its features. Thefollowing topics are covered: ● Quick access to printer information ● Printer configurations ● Printer features ● Walk around ● Printer software ● Printer drivers ● Printer drive...

Quick access to printer information World Wide Web links Printer drivers, updated HP printer software, and product information and support may be obtained fromthe following URLs: ● http://www.hp.com/support/clj4700 Printer drivers may be obtained from the following sites: ● In China: ftp://www.hp.co...

HP Embedded Web Server User Guide Information about using the embedded Web server is available on the CD-ROM that came with theprinter. Accessory and Consumable Installation Guides Provides step-by-step instructions for installing the printer’s accessories and consumables. Suppliedwith the printer’s...

Printer configurations Thank you for purchasing the HP Color LaserJet 4700 series printer. This printer is available in theconfigurations described below. HP Color LaserJet 4700 (product number Q7491A) The HP Color LaserJet 4700 printer is a four-color laser printer that prints up to 31 pages per mi...

Printer features This printer combines the quality and reliability of Hewlett-Packard printing with the new features andstandard capabilities listed below. For more information on printer features, see the Hewlett-PackardWeb site at http://www.hp.com/support/clj4700 . Table 1-1 Features Performance ...

Walk around The following illustrations identify the locations and names of key components of this printer. Front view (HP Color LaserJet 4700ph+ shown) 1 Duplexer 2 Stapler/stacker 3 Top cover 4 Control panel 5 Front cover (access to print cartridges, transfer unit, and fuser) 6 Tray 1 7 On/off swi...

Printer software Included with the printer is a CD-ROM containing the printing system software. The softwarecomponents and printer drivers on this CD-ROM help you use the printer to its fullest potential. See theGetting Started Guide for installation instructions. NOTE For the latest information abo...

If installation fails, reinstall the software. If this fails, check the installation notes and readme files on theprinter CD-ROM or the flyer that came in the printer box, or go to http://www.hp.com/support/clj4700 for help or more information. Installing Windows printing system software for network...

Setting up a Windows computer to use the network printer with Windows- sharing If the computer will print directly to the printer, you can share the printer on the network so that othernetwork users can print to it. See your Windows documentation to enable Windows-sharing. After the printer is share...

Removing software from Windows operating systems Use the Uninstaller in the HP Color LaserJet 4700/Tools program group to select and remove any or allof the Windows HP printing system components. 1. Click Start and then click Programs . 2. Point to HP Color LaserJet 4700 and then click Tools . 3. Cl...

● Ability to quickly find peripherals based on parameters such as IP address, color capability, andmodel name. ● Ability to easily organize peripherals into logical groups, with virtual office maps for easy navigation. ● Ability to manage and configure multiple printers at once. To download a curren...

Features The HP embedded Web server allows you to view printer and network card status and manage printingfunctions from your computer. With the HP embedded Web server, you can do the following: ● View printer status information. ● Determine the remaining life on all supplies and order new ones. ● V...

Printer drivers The product comes with software that allows the computer to communicate with the product (by usinga printer language). This software is called a printer driver. Printer drivers provide access to productfeatures, such as printing on custom-sized paper, resizing documents, and insertin...

You can obtain Model Scripts for UNIX ® and Linux by downloading them from the Internet or by requesting them from an HP-authorized service or support provider. For Linux support see www.hp.com/ go/linux . For UNIX support see www.hp.com/go/jetdirectunix_software . Select the correct printer driver ...

Printer drivers for Macintosh computers The printer comes with printer-driver software that uses a printer language to communicate with theprinter. Printer drivers provide access to printer features, such as printing on custom-sized paper,resizing documents, and inserting watermarks. Supported print...

Software for Macintosh computers The HP installer provides PostScript® Printer Description (PPD) files, Printer Dialog Extensions (PDEs),and the HP Printer Utility for use with Macintosh computers. If both the printer and the Macintosh computer are connected to a network, use the printer embeddedWeb...

To install the printing system software 1. Connect a USB cable between the USB port on the printer and the USB port on the computer. Usea standard 2-meter (6.56-foot) USB cable. 2. Insert the printer CD into the CD-ROM drive and run the installer. The CD menu runs automatically. If the CD menu does ...

Using the HP Printer Utility for Macintosh Use the HP Printer Utility to configure and maintain a printer from a Mac OS X v10.2.8 or v10.3computer. This section describes several functions that you can perform through the HP Printer Utility. Opening the HP Printer Utility The process that you use to...

Viewing supplies status View the status of the printer supplies (such as print cartridges, imaging drum, or print media) from acomputer. 1. Open the HP Printer Utility. 2. In the Configuration Settings list, select Supplies Status . 3. Click the Supplies tab to view the status of various replaceable...

Uploading fonts to the printer Add fonts from the computer to the printer. 1. Open the HP Printer Utility. 2. In the Configuration Settings list, select Upload Fonts . 3. In the Fonts in printer's pop-up menu, select where you want the fonts to be stored on the printer. The fonts in that storage dev...

Changing the toner density Conserve print-cartridge toner by changing the toner-density level. The lower toner-density levelsconserve the most toner. 1. Open the HP Printer Utility. 2. In the Configuration Settings list, select Economode Toner Density . 3. On the Toner Density popup menu, select the...

Configuring trays Change the default printer tray settings from the computer. 1. Open the HP Printer Utility. 2. In the Configuration Settings list, select Trays Configuration . 3. In the Trays list, select the tray to be configured. NOTE To make the selected tray the default tray for printing, clic...

Setting up e-mail alerts Set up e-mail messages that alert you to certain events that occur with the printer, such as a low tonerlevel in a print cartridge. 1. Open the HP Printer Utility. 2. In the Configuration Settings list, select E-mail Alerts . 3. Click the Server tab, and, in the SMTP server ...

Print media specifications For optimum results, use conventional 75 g/m 2 (20 lb) photocopy paper. Verify that the paper is of good quality and is free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, curls, or bent edges. ● To order supplies in the U.S., go to http://www.hp.com/go/ljs...

2 Control panel This chapter contains information on the printer control panel, which provides control of printer functionsand communicates information about the printer and print jobs. The following topics are covered: ● Introduction ● Control panel buttons ● Interpreting control panel indicator li...

Introduction The control panel provides control of printer functions and communicates information about the printerand print jobs. Its display provides graphic information about printer and supplies status, making it easyto identify and correct problems. Figure 2-1 Control panel buttons and lights 1...

Accessing the control panel from a computer You can also access the printer control panel from a computer by using the Settings page of theembedded Web server. The computer shows the same information that the control panel shows. From your computer, you canalso perform control panel functions such a...

Control panel buttons Use the buttons on the control panel to perform printer functions and to navigate and respond to menusand messages in the display. Button name Function Select Makes selections and resumes printing after recovery errors. Up arrow Down arrow Navigates menus and text, and increase...

Interpreting control panel indicator lights Figure 2-4 Control panel indicator lights 1 Ready 2 Data 3 Attention Indicator On Off Flashing Ready (green) Printer is online (able toaccept and process data). Printer is offline or is turnedoff. Printer is attempting to stopprinting and go offline. Data ...

Interpreting stapler/stacker indicator light codes The following table lists errors that can occur in the stapler/stacker unit that are reported by the accessorylight and on the printer control panel display. Indicator Solid Blinking Off Green NOTE The indicator light showssolid green duringsome con...

Control panel menus You can perform most routine printing tasks from the computer through the printer driver or softwareapplication. This is the most convenient way to control the printer, and will override the printer controlpanel settings. See the help files associated with the software, or for mo...

Menu hierarchy The following tables list the hierarchies of each menu. To enter the menus Press Menu to enter MENUS . Press or to navigate the listings. Press to select the appropriate option. MENUS RETRIEVE JOB INFORMATION PAPER HANDLING CONFIGURE DEVICE DIAGNOSTICS SERVICE Retrieve job menu See Re...

PRINT CMYK SAMPLES PRINT FILE DIRECTORY PRINT PCL FONT LIST PRINT PS FONT LIST Paper handling menu See Paper handling menu for more information. PAPER HANDLING TRAY 1 SIZE TRAY 1 TYPE TRAY <N> SIZE N = 2, 3, 4, 5, or 6 TRAY <N> TYPE N = 2, 3, 4, 5, or 6 Configure device menu See Configur...

(Where X =1 or 2) RESETS RESTORE FACTORY SETTINGS SLEEP MODE Diagnostics menu See Diagnostics menu for more information. DIAGNOSTICS PRINT EVENT LOG SHOW EVENT LOG PQ TROUBLESHOOTING PRINT DIAGNOSTICS PAGE DISABLE CARTRIDGE CHECK PAPER PATH SENSORS PAPER PATH TEST MANUAL SENSOR TEST MANUAL SENSOR TE...

Configure device menu The CONFIGURE DEVICE menu allows you to change the default printing settings, adjust the print quality, change the system configuration and I/O options, and reset the default settings. Printing menu These settings affect only jobs without identified properties. Most jobs identi...

Menu item Values Description FONT PITCH FONT POINT SIZE SYMBOL SET APPEND CR TO LF SUPPRESS BLANK PAGES MEDIA SOURCE MAPPING FONT SOURCE : Allows you to select the font source as internal, card slot 1, 2, or 3,internal disk, or EIO disk. FONT NUMBER : The printer assigns a number to each font and li...

Menu item Values Description PRE-ROTATION RE-TRANSFER FUSER TEMP TRAY 1 RESTORE OPTIMIZE QUICK CALIBRATE NOW Performs partial printer calibrations. For more information, see Calibrating the printer . FULL CALIBRATE NOW Performs all printer calibrations. For more information, see Calibrating the prin...

Menu item Values Description communication, the Jetdirect settings mustmatch those of the network. Resets menu The resets menu allows you to reset factory settings, disable and enable sleep mode, and update theprinter after new supplies are installed. Menu item Values Description RESTORE FACTORY SET...

Changing printer control panel configuration settings By using the printer control panel, you can make changes to general printer configuration default settingssuch as tray size and type, sleep mode, printer personality (language), and jam recovery. The printer control panel can also be accessed fro...

7. Press to select JOB HELD TIMEOUT . 8. Press or to select the appropriate time period. 9. Press to set the time period. 10. Press Menu . Show IP address This item determines whether the printer IP address is shown on the display with the Ready message. Options are AUTO and OFF . The default settin...

6. Press to highlight COLOR/BLACK MIX . 7. Press to select COLOR/BLACK MIX . 8. Press or to select the desired option. 9. Press to select the option. 10. Press Menu . Tray behavior options Tray behavior allows seven user-defined options: ● USE REQUESTED TRAY . Selecting EXCLUSIVELY ensures that the ...

7. Press to select TRAY BEHAVIOR . 8. Press to select USE REQUESTED TRAY . 9. Press or to select EXCLUSIVELY or FIRST . 10. Press to set the behavior. 11. Press Menu . Setting manually feed prompt 1. Press Menu to enter the MENUS . 2. Press to highlight CONFIGURE DEVICE . 3. Press to select CONFIGUR...

Setting the printer to use size/type prompt 1. Press Menu to enter the MENUS . 2. Press to highlight CONFIGURE DEVICE . 3. Press to select CONFIGURE DEVICE . 4. Press to highlight SYSTEM SETUP . 5. Press to select SYSTEM SETUP . 6. Press to highlight TRAY BEHAVIOR . 7. Press to select TRAY BEHAVIOR ...

7. Press to select TRAY BEHAVIOR . 8. Press to highlight DUPLEX BLANK PAGES . 9. Press or to select AUTO or YES . 10. Press to set the behavior. 11. Press Menu . Setting the printer to rotate images 1. Press Menu to enter the MENUS . 2. Press to highlight CONFIGURE DEVICE . 3. Press to select CONFIG...

8. Press or to select the appropriate time period. 9. Press to set the time period. 10. Press Menu . CAUTION If paper is loaded in Trays 3 through 6 when the printer is in sleep mode, the new paper will not be sensed when the printer comes out of sleep mode. This could causethe wrong paper to be use...

9. Press to accept the selection. 10. Press or to select CUSTOM or Off . 11. Press to accept the selection. 12. Press or to select the hour. 13. Press to accept the selection. 14. Press or to select the minutes. 15. Press to accept the selection. 16. Press or to select AM or PM . 17. Press to accept...

Personality This printer features automatic personality (printer language) switching. AUTO is the default value. ● AUTO configures the printer to automatically detect the type of print job and configure its personality to accommodate that job. ● PCL configures the printer to use Printer Control Lang...

8. Press or to select the appropriate setting. 9. Press to set the selection. 10. Press Menu . Auto continue You can determine printer behavior when the system generates an Auto Continuable error. ON is the default setting. ● ON displays an error message for ten seconds before automatically continui...

Setting replace supplies response 1. Press Menu to enter the MENUS . 2. Press to highlight CONFIGURE DEVICE . 3. Press to select CONFIGURE DEVICE . 4. Press to highlight SYSTEM SETUP . 5. Press to select SYSTEM SETUP . 6. Press to highlight REPLACE SUPPLIES . 7. Press to select REPLACE SUPPLIES . 8....

Setting color supply out response 1. Press Menu to enter the MENUS . 2. Press to highlight CONFIGURE DEVICE . 3. Press to select CONFIGURE DEVICE . 4. Press to highlight SYSTEM SETUP . 5. Press to select SYSTEM SETUP . 6. Press to highlight COLOR SUPPLY OUT . 7. Press to select COLOR SUPPLY OUT . 8....

RAM disk This option allows you to specify how the RAM disk is configured. Options are AUTO and OFF . When set to AUTO , the printer determines the optimal RAM size based on the amount of available memory. The message displays only in printer models that do not have a hard disk installed. The defaul...

Using the printer control panel in shared environments Because your printer is shared with other users, adhere to the following guidelines to ensure successfulprinter operation: ● Consult your system administrator before making changes to control panel settings. Changingcontrol panel settings could ...

Network configuration You might need to configure certain network parameters on the printer. You can configure theseparameters from installation software, the printer control panel, the embedded Web server, ormanagement software, such as HP Web Jetadmin or the HP LaserJet Utility for Macintosh. NOTE...

12. Press to highlight MANUAL . 13. Press to highlight IP ADDRESS . 14. Press to select IP ADDRESS . NOTE The first of three sets of numbers is highlighted. If a number is not highlighted, a highlighted empty underscore appears. 15. Press or to increase or decrease the number for configuring the IP ...

Setting the default gateway 1. Press Menu to enter the MENUS . 2. Press to highlight CONFIGURE DEVICE . 3. Press to select CONFIGURE DEVICE . 4. Press to highlight I/O . 5. Press to select I/O . 6. Press to highlight the JETDIRECT menu. 7. Press to select the JETDIRECT menu. 8. Press to highlight TC...

13. Press to select ON or OFF . 14. Press the Menu button to return to the Ready state. Disabling AppleTalk 1. Press Menu to enter the MENUS . 2. Press to highlight CONFIGURE DEVICE . 3. Press to select CONFIGURE DEVICE . 4. Press to highlight I/O . 5. Press to select I/O . 6. Press to highlight the...

Parallel configuration The HP Color LaserJet 4700 printer supports network and parallel connections at the same time. Aparallel connection is made by connecting the printer to the computer using a bidirectional parallel cable(IEEE-1284-C compliant) with a C-connector plugged into the printer paralle...

HP Jetdirect print servers The HP Jetdirect print servers facilitate network management by allowing you to connect a printerdirectly to your network at any location. They support multiple network protocols and operating systems.HP Jetdirect print servers also support the Simple Network Management Pr...

Wireless printing Wireless networks offer a safe, secure, and cost-effective alternative to traditional wired networkconnections. See Supplies and accessories for a list of available wireless print servers. IEEE 802.11 standard Optional HP Jetdirect wireless print servers support connection to an 80...

4 Printing tasks This chapter describes how to perform basic printing tasks. The following topics are covered: ● Controlling print jobs ● Selecting print media ● Automatic media type sensing (auto sense mode) ● Configuring input trays ● Printing on special media ● Using features in the printer drive...

Controlling print jobs In the Microsoft Windows operating system, three settings affect how the printer driver tries to pull paperwhen you send a print job. The Source , Type , and Size settings appear in the Page Setup , Print , or Print Properties dialog boxes in most software programs. If you do ...

Selecting print media You can use many types of paper and other print media with this printer. This section provides guidelinesand specifications for selecting and using different print media. For more information about supportedprint media, see Print media specifications . It is possible that media...

Automatic media type sensing (auto sense mode) The HP Color LaserJet 4700 series printers can automatically classify media into one of the followingcategories: ● Plain ● Transparency ● Glossy ● Extra-heavy glossy ● Glossy film ● Heavy ● Light The automatic media type sensor functions only when that ...

Tray 2–N sensing Expanded sensing ● The printer stops the first five pages fed from each paper tray to sense the type and averages thefive results. ● The printer assumes that the sixth and all subsequent pages are of the same media type, until theprinter is turned off or goes into sleep mode, or unt...

Configuring input trays The printer allows you to configure input trays by type and size. You can load different media in theprinter’s input trays and then request media by type or size using the control panel. NOTE If you have used other HP LaserJet printer models, you might be accustomed to config...

6. Press or to highlight the correct paper type. 7. Press to select the correct paper type. A Setting saved message appears, and then the current type and size settings are displayed. Configuring Tray 2 and optional trays for a custom paper size The printer automatically detects many sizes of paper,...

7. Press to select the value. After the unit of measure is set properly, set the X dimension as follows: 8. Press or to highlight the correct value. 9. Press to select the value. If the value entered is outside the valid range, Invalid value will appear for two seconds. The display prompts you to en...

4. Adjust the side guides so that they lightly touch the paper stack but do not bend the paper. NOTE Make sure the paper fits under the tabs on the guides and not above the load level indicators. Printing envelopes from Tray 1 Many types of envelopes can be printed from Tray 1. Up to 20 envelopes ca...

2. Load up to 20 envelopes in the center of Tray 1 with the side to be printed facing down and thepostage end toward the printer. Slide the envelopes into the printer as far as they will go withoutforcing them. 3. Adjust the guides to touch the envelope stack without bending the envelopes. Make sure...

media sizes: 8.5 x 13 and Executive (JIS), double Japan postcard, and custom. The printer automaticallydetects the media size in these trays based on the tray’s paper guide configuration. (See Supported media weights and sizes .) CAUTION The paper path for the optional trays passes through Tray 2. I...

5. Insert the tray into the printer. The printer will display the tray’s media type and size. If theconfiguration is not correct, press the key when the printer prompts you to configure the tray fortype and size. (For more information see Configuring a tray when loading paper .) 6. If the configurat...

5. Insert the tray into the printer. The printer will display the tray’s media type and size. If theconfiguration is not correct, press the key when the printer prompts you to configure the tray fortype and size. (For more information, see Configuring a tray when loading paper .) 6. If the configura...

Printing on special media Use these guidelines when printing on special types of media. NOTE Special media such as envelopes, transparencies, custom-size paper, or heavy media greater than 120 g/m 2 is used in Tray 1. To print on any special media, use the following procedure: 1. Load the media in t...

Colored paper ● Colored paper should be of the same high quality as white xerographic paper. ● Pigments used in colored media must be able to withstand the printer’s fusing temperature of 190°C (374°F) for 0.1 second without deterioration. ● The printer creates colors by printing patterns of dots, o...

Paper type Paper weight Heavy and extra-heavy stock 105-163 g/m 2 28-43 lb Cardstock 164-220 g/m 2 43-58 lb Intermediate 90-105 g/m 2 24-28 lb HP Tough paper 5 mil When printing on heavy paper types, use the following guidelines: ● Use Tray 1 for paper that is heavier than 120 g/m 2 (32 lb). ● For o...

● Forms and letterhead should be sealed in a moisture-proof wrapping to prevent changes duringstorage. ● Before loading preprinted paper such as forms and letterhead, verify that the ink on the paper isdry. During the fusing process, wet ink can come off of preprinted paper. ● To load pre-printed fo...

Using features in the printer driver When you print from a software program, many of the product features are available from the printerdriver. For complete information about the features that are available in the printer driver, see the printer-driver Help. The following features are described in t...

To use quick sets 1. Open the printer driver (see Gaining access to the printer drivers ). 2. Select the quick set that you want to use from the Print Task Quick Sets drop-down list. 3. Click OK . The product is now set to print according to the saved settings in the quick set. NOTE To restore print...

Setting a custom paper size from the printer driver To set a custom paper size 1. Open the printer driver (see Gaining access to the printer drivers ). 2. On the Paper or Paper/Quality tab, click Custom . 3. On the Custom Paper Size window, type the name of the custom paper size. 4. Type the paper-s...

To print more than one page on a sheet of paper, look for a layout or pages-per-sheet option in thedriver. (This is sometimes called 2-up, 4-up, or n-up printing.) To print multiple pages on one sheet of paper 1. Open the printer driver (see Gaining access to the printer drivers ). 2. Click the Fini...

3. For Windows, on the Finishing tab, click Print on Both Sides . 4. Click OK . The product is now ready to print on both sides of the paper. To print on both sides manually 1. Insert enough paper into one of the trays to accommodate the print job. If you are loading specialpaper such as letterhead,...

2. Short-edge landscape Each printed image is oriented right-side-up. Facing pages areread from top to bottom on the left page, then from top tobottom on the right page. 3. Long-edge portrait This is the default setting, and the most common layout used,with every printed image oriented right-side-up...

To set the color options 1. Open the printer driver (see Gaining access to the printer drivers ). 2. Select the Color tab. 3. In the Color Options area, select the option that you want to use. 4. If you selected Manual , click Settings to open the Color Settings dialog box. Adjust the individual set...

Using features in the Macintosh printer driver When you print from a software program, many of the printer features are available from the printerdriver. For complete information about the features that are available in the printer driver, see the printer-driver Help. The following features are desc...

Control panel settings for automatic two-sided printing Many software applications allow you to change two-sided print settings. If your software application orprinter driver does not allow you to adjust two-sided printing settings, you can adjust these settingsthrough the control panel. The factory...

NOTE To select two-sided printing from the printer driver, the driver must first be properly configured. For instructions, see the online Help for the printer driver. For more information, see Printer drivers or Printer drivers for Macintosh computers . Options for binding two-sided printing jobs Be...

To manually print on two sides (duplex) 1. Ensure that the printer driver is configured to allow manual duplexing. For more information, see Printer drivers or Printer drivers for Macintosh computers . In the printer driver, select Allow Manual Duplex . 2. From the application, open the printer driv...

Using the stapler/stacker The optional stapler/stacker incorporates an inline stapler and stacker that provides automatic jobseparation with job offset capability. The stapler/stacker can handle paper ranging in weight from 60 to 220 g/m 2 (16 to 58 lb). The stapler/ stacker output bin can hold up t...

Macintosh 1. Open the Printer Center utility. 2. Select HP Color LaserJet 4700. 3. On the File menu, click on Show Info (X + I) . 4. Select the Installable Options tab. 5. Scroll to Accessory Output Bins and select HP 750–Sheet Stapler/Stacker . 6. Click on Apply Changes . Selecting the printer beha...

Macintosh 1. On the File menu, click Print ( Command + P ). 2. Select the Finishing option. 3. For the Output destination, select Stapler . 4. In the Finishing option, select 1 Staple . Selecting the stapler at the control panel 1. Press Menu to enter the menus. 2. Press to highlight CONFIGURE DEVIC...

Paper orientation when a stapler/stacker is installed When the stapler/stacker is installed, the printer automatically rotates printed images 180° on all papersizes, regardless of whether the job is stapled or not. If you are printing on paper that requires a specificorientation, such as letterhead,...

Special printing situations Use these guidelines when printing on special types of media. Printing a different first page Use the following procedure to print the first page of a document on a different media type than the restof the document, for example, to print the first page of a document on le...

Stopping a print request You can stop a print request either from the printer control panel or from your software application. Tostop a print request from a computer on a network, see the online Help for the specific network software. NOTE It may take some time for all printing to clear after you ha...

Job storage features The HP Color LaserJet 4700 series printer lets you store a job in the printer’s memory for printing at alater time. The job storage features use memory from both the hard disk and random access memory(RAM). These job storage features are described below. To support job storage f...

Deleting stored jobs When you send a stored job, the printer overwrites any previous jobs with the same user and job name.If there is not a job already stored under the same user and job name, and the printer needs additionalspace, the printer may delete other stored jobs starting with the oldest. T...

4. Press to select your USER NAME . 5. Press to highlight a JOB NAME . 6. Press to select the JOB NAME . PRINT is highlighted. 7. Press to select PRINT . 8. Press or to select the first digit of the PIN. 9. Press to select the digit. The number changes to an asterisk. 10. Repeat steps 8 and 9 to ent...

printed at the printer’s fastest speed. Documents can be created, controlled, managed, and finishedfrom the desktop, which eliminates the extra step of using a photocopier. The HP Color LaserJet 4700 series printers support mopying provided they have enough total memory(160 MB DDR plus 32 MB on the ...

Managing memory This printer supports up to 544 MB of memory: 512 MB DDR plus 32 MB of additional memory on theformatter board. You can add additional memory by installing dual data-rate (DDR) memory. To allowfor memory expansion, the printer has two DDR slots, which accept 128 or 256 MB of RAM each...

5 Managing the printer This chapter describes how to manage the printer. The following topics are covered: ● Printer information pages ● Using the embedded Web server ● Using the HP Easy Printer Care Software ENWW 141

Printer information pages From the printer control panel, you can print pages that give details about the printer and its currentconfiguration. The procedures for printing the following information pages are described here: ● Menu map ● Configuration page ● Supplies status page ● Usage page ● Demo p...

4. Press to highlight PRINT CONFIGURATION . 5. Press to select PRINT CONFIGURATION . The message Printing... CONFIGURATION appears on the display until the printer finishes printing the configuration page. The printer returns to the Ready state after printing the configuration page. NOTE If the prin...

Demo page A demo page is a representation of a color photograph that demonstrates print quality. 1. Press Menu to enter the MENUS . 2. Press to highlight INFORMATION . 3. Press to select INFORMATION . 4. Press to highlight PRINT DEMO . 5. Press to select PRINT DEMO . The message Printing... DEMO PAG...

File directory The file directory page contains information for all installed mass storage devices. This option does notappear if no mass storage devices are installed. 1. Press Menu to enter the MENUS . 2. Press to highlight INFORMATION . 3. Press to select INFORMATION . 4. Press to highlight PRINT...

Using the embedded Web server NOTE When the printer is directly connected to a computer, use the HP Easy Printer Care Software to view the printer status. When the printer is directly connected to a computer, the embedded Web server is supported forWindows 98 and later. When the printer is connected...

Using the HP Easy Printer Care Software The HP Easy Printer Care Software is an application that you can use for the following tasks: ● View color usage information. ● Check the printer status. ● Check supplies status. ● Set up alerts. ● Gain access to troubleshooting and maintenance tools. You can ...

6 Color This chapter describes how the HP Color LaserJet 4700 series printer provides great color printing. Thischapter also describes ways to produce the best possible color prints. The following topics are covered: ● Using color ● Color matching ● Managing printer color options on Windows computer...

Using color The HP Color LaserJet 4700 series printer offers great color printing as soon as you set up the printer.It provides a combination of automatic color features to generate excellent color results for the generaloffice user, plus sophisticated tools for the professional who is experienced w...

systems, sRGB has gained broad adoption as a means to exchange color information betweenapplications and devices using a common definition that assures typical users will experience greatlyimproved color matching. sRGB improves your ability to match colors between the printer, the computermonitor an...

Color matching The process of matching printer output color to your computer screen is quite complex because printersand computer monitors use different methods of producing color. Monitors display colors by light pixels using an RGB (red, green, blue) color process, but printers print colors using ...

Most process sample books will state which process standards were used to print the sample book. Inmost cases they will be SWOP, EURO, or DIC. To get optimal color matching to the process samplebook, select the corresponding ink emulation from the printer menu. If you cannot identify the processstan...

Managing printer color options on Windows computers Setting color options to Automatic typically produces the best possible print quality for the most commonprinting requirements. However, for some documents, setting the color options manually can enhancethe way the document appears. Examples of the...

The Manual color adjustment option allows you to adjust the neutral gray color treatment, halftones, and edge enhancements for text, graphics, and photographs. To access the Manual color options, fromthe Color tab, select Manual , then Settings . Manual color options You can manually adjust color op...

Two values are available for the Neutral Grays setting: ● Black Only generates neutral colors (grays and black) using only black toner. This guarantees neutral colors without a color cast. ● 4-Color generates neutral colors (grays and black) by combining all four toner colors. This method produces s...

Managing printer color options on Macintosh computers Setting the color options to Automatic typically produces the best possible print quality for the mostcommon printing requirements. However, for some documents, setting the color options manually canenhance the way the document appears. Examples ...

NOTE Some software programs convert text or graphics to raster images. In these cases, the Photographs settings also control text and graphics. RGB Color Five values are available for the RGB Color setting: ● Select Default (sRGB) for most printing needs. This setting instructs the printer to interp...

7 Maintenance This chapter describes ways to maintain your printer. The following topics are covered: ● Managing print cartridges ● Changing print cartridges ● Replacing supplies ● Using the cleaning page ● Configuring alerts ENWW 161

Managing print cartridges Be sure to use genuine HP print cartridges for the best printing results. This section provides informationon proper use and storage of HP print cartridges. It also provides information about using non-HP printcartridges. HP print cartridges When you use a genuine new HP pr...

Print cartridge storage Do not remove the print cartridge from its package until you are ready to use it. CAUTION To prevent damage to the print cartridge, do not expose it to light for more than a few minutes. Print cartridge life expectancy The life of the print cartridge depends on usage patterns...

Changing print cartridges When a print cartridge approaches the end of its useful life, the control panel displays a messagerecommending that you order a replacement. The printer can continue to print using the current printcartridge until the control panel displays a message instructing you to repl...

Replacing supplies When you use genuine HP supplies, the printer automatically notifies you when supplies are nearlydepleted. The notification to order supplies allows ample time to order new supplies before they needto be replaced. Locating supplies Supplies are identified by their labeling and the...

1 2 3 Figure 7-2 Supplies replacement clearance diagram 1 530 mm (20.9 inches) 2 1294 mm (50 inches) 3 804 mm (31.7 inches) Approximate replacement intervals for supplies The following table lists the estimated replacement intervals for supplies and the control panel messagesthat prompt when to repl...

Using the cleaning page During printing, toner and dust particles can accumulate inside the printer. Over time, this buildup cancause print quality problems, such as toner specks or smearing. This printer has a cleaning mode thatcan correct and prevent these problems. Cleaning the HP Color LaserJet ...

Configuring alerts You can use HP Web Jetadmin or the printer’s embedded Web server to configure the system to alertyou of problems with the printer. The alerts take the form of e-mail messages to the e-mail account oraccounts that you specify. You can configure the following: ● The printer(s) you w...

8 Problem solving This chapter describes what to do if problems arise with your printer. The following topics are covered: ● Basic troubleshooting checklist ● Factors affecting printer performance ● Troubleshooting information pages ● Control panel message types ● Control panel messages ● Paper jams...

Basic troubleshooting checklist If you are experiencing problems with the printer, this checklist can help identify the cause of the problem. ● Is the printer connected to power? ● Is the printer in the Ready state? ● Are all necessary cables connected? ● Are any messages displayed on the control pa...

Factors affecting printer performance Several factors affect the time it takes to print a job. Among these is maximum printer speed, measuredin pages per minute (ppm). Other factors that affect printing speed include the use of special media(such as transparencies, glossy media, heavy media, and cus...

Troubleshooting information pages From the printer control panel, you can print pages that can help diagnose printer problems. Theprocedures for printing the following information pages are described here: ● Configuration page NOTE It is recommended that you print a configuration page before beginni...

Registration page The registration page prints a horizontal arrow and a vertical arrow that show how far from center an image can be printed on the page. You can set registration values for a tray so that an image on theback and front of a page is centered. Setting the registration also allows edge-...

Control panel message types Control panel messages are divided into three types, depending on their severity. ● Status messages ● Warning messages ● Error messages Within the error message category, some messages are ranked as Critical error messages. This section explains the differences between th...

Control panel messages Message listing Control panel message Description Recommended action 10.90.XY REPLACE COLOR CARTRIDGE alternates with For help press A color cartridge is out of toner and needs tobe replaced. Replace the color cartridge. 10.92.YY CARTRIDGES NOT ENGAGED The print cartridge is n...

Paper jams Use this illustration to troubleshoot paper jams in the printer. For instructions on clearing paper jams,see Clearing jams . NOTE All areas of the printer that might need to be opened to clear jams are equipped with green handles for rapid identification. 1 Top cover area 2 Duplex path 3 ...

NOTE During the recovery process, the printer might reprint several good pages that were printed before the paper jam occurred. Be sure to remove any duplicated pages. To disable paper jam recovery 1. Press Menu to enter the MENUS . 2. Press to highlight CONFIGURE DEVICE . 3. Press to select CONFIGU...

Common causes of paper jams The following table lists common causes of paper jams and suggested solutions for resolving them. Paper jams Cause and solution Cause Solution When the printer is first installed, the protective insert does noteject properly. See Jam in Tray 1 . Print media does not meet ...

Jam in Tray 2 or optional trays 1. Pull out the tray indicated and place it on a flat surface. Make sure that the paper guides are in thecorrect position. 2. Remove any partially fed media. Grasp the media by both corners and pull down. NOTE Use Tray 1 to avoid jams with heavier paper. 3. Inspect th...

5. Check to make sure the media is loaded correctly. Insert the tray into the printer. Make sure alltrays are completely closed. Jams in top cover area Jams in the top cover occur in of the areas indicated in the figures below. Use the procedures in thissection to clear a jam in this area. 1 Jammed ...

Clearing a jam in the top cover area WARNING! Do not touch the fuser. It is hot and could cause burns! The fuser’s operating temperature is 190°C (374°F). Wait ten minutes to allow the fuser to cool before touching thefuser. 1. Open the top and front covers. 2. Grasp any visible media by both corner...

Clearing other jams 1. Using the handles, open the top and front covers. 2. If media is present, grasp the media by both corners and pull down. 3. If media is present, grasp the media by both corners and pull up. NOTE If no media is present at these locations, continue to the next step. 218 Chapter ...

Staple jams NOTE Clear staple jams when the message 13.XX.X JAM IN STAPLER appears on the control panel display. 1. On the left side of the stapler/stacker, open the stapler cartridge cover by gently pulling it. 2. Grasp the stapler cartridge handle and pull up gently. ENWW Clearing jams 227

Media-handling problems Use only media that meets HP specifications. For paper specifications for this printer, see Supported media weights and sizes . For media ordering information, see Supplies and accessories . Multiple sheets Table 8-1 Printer feeds multiple sheets Cause and solution Cause Solu...

Cause and solution Cause Solution cartridge. For more information, see Selecting the printer behavior at staples out . The print media jams. Repeated jams occur. Check that you are using media that is supported for theprinter. For more information, see Supported media weights and sizes . NOTE Using ...

Cause and solution Cause Solution The media size is not configured correctly for the input tray. Print a configuration page or use the control panel to determinethe media size for which the tray is configured. The guides in the tray are not against the paper. Verify that the guides are touching the ...

Cause and solution Cause Solution The media size is not configured correctly for the input tray. Print a configuration page or use the control panel to determinethe media size for which the tray is configured. The guides in the tray are not against the paper. Verify that the guides are touching the ...

Cause and solution Cause Solution This printer does not support the envelopes being used. See Supported media weights and sizes . Tray 1 is configured for a size other than envelopes. Configure Tray 1 size for envelopes. Output quality Table 8-9 Output is curled or wrinkled Cause and solution Cause ...

Printer response problems Control panel display is blank Table 8-11 No display message Cause and solution Cause Solution The printer’s on/off button is in the standby position. Verify that the printer is on. Fans might run while the printer isin standby mode (off). The printer’s memory DIMMs are def...

Cause and solution Cause Solution The printer is not properly configured. See Changing printer control panel configuration settings . The computer port is not configured or is not working properly. Run another peripheral connected to this port to verify that the port is working properly. The printer...

Printer selection Table 8-14 Unable to select the printer from the computer Cause and solution Cause Solution If you are using a switch box, the printer might not be selectedfor the computer. Select the correct printer through the switch box. The printer’s Ready indicator light is not lit. Press Sto...

Printer control panel problems Control panel setting Table 8-15 Control panel settings work incorrectly Cause and solution Cause Solution The printer control panel display is blank or is not lit, even whenthe fan is running. Fans might run while the printer is in standby mode (off). Pressthe printer...

Incorrect printer output Incorrect fonts Table 8-17 Incorrect fonts are printed Cause and solution Cause Solution The font has not been correctly selected in the softwareapplication. Re-select the font in the software application. The font is not available to the printer. Download the font to the pr...

Cause and solution Cause Solution The interface cable is loose. Disconnect and reconnect the interface cable. The interface cable is damaged or bad. Try using a different interface cable. The power cable is loose. Disconnect and reconnect the power cable. You are attempting to print a PCL job with t...

Software application problems System selection through software Table 8-22 Unable to change system selections through software Cause and solution Cause Solution System software changes are locked out by the printer controlpanel. Consult with your network administrator. The software application does ...

Troubleshooting common Macintosh problems This section lists problems that can occur when using Mac OS 9. x or Mac OS X. Solving problems with Mac OS 9. x NOTE Setup for USB and IP printing is performed through the Desktop Printer Utility. The printer will not appear in the Chooser. Table 8-26 Probl...

When connected with a USB cable, the printer does not appear in the Desktop Printer Utility or the Apple System Profiler after thedriver is selected. Cause Solution This problem is caused by either a software or hardware component. Software troubleshooting ● Check that your Macintosh supports USB. ●...

Color printing problems Printout color error Table 8-28 Printing black instead of color Cause and solution Cause Solution Color mode is not selected in the software application or printer driver. Select Color mode instead of grayscale or monochrome mode in the software application or printer driver,...

Cartridge error Table 8-31 Inconsistent colors after installing a print cartridge Cause and solution Cause Solution Another print cartridge might be low. Check the supplies gauge on the control panel or print asupplies status page. See Printer information pages . Print cartridges might be improperly...

Print quality troubleshooting When occasional print quality problems occur, use the information in this section to help solve theproblem. Print quality problems associated with media Some print quality problems arise from use of inappropriate media. ● Use paper that meets HP paper specifications. Se...

● The selected colors are undesirable when printed. Select different colors in the software applicationor printer driver. ● If you are using a reflective overhead projector, use a standard overhead projector instead. Print quality problems associated with the environment The printer is operating in ...

Calibrating the printer The HP Color LaserJet 4700 printer automatically calibrates and cleans at various times to maintain thehighest level of print quality. The user might also request the printer to calibrate via the printer’s controlpanel, using QUICK CALIBRATE NOW or FULL CALIBRATE NOW located ...

1 First occurrence of the defect (the distance from the top of the page to the defect might vary. 2 Print cartridge (34.3 mm (1.35 inches)) 3 Print cartridge or transfer roller (if the defect occurs in only one color, the defective part is the print cartridge;if the defect occurs in all colors, the ...

Printer memory and fonts The printer has two 200-pin DDR SDRAM slots. One slot is available for adding memory to the printer.DDR SDRAM memory is available in 128 and 256 MB modules. NOTE Memory specification: HP Color LaserJet 4700 series printers use 200-pin small outline dual inline memory modules...

Installing a hard disk, memory, and fonts You can install more memory for the printer, and you can also install a font card to allow the printer toprint characters for languages such as Chinese or the Cyrillic alphabet. CAUTION Static electricity can damage DIMMs. When handling DIMMs, either wear an...

6. Insert and tighten the retaining screws that came with the hard disk. 7. Connect the cables and power cord, and turn the printer on. Installing DDR memory DIMMs 1. Turn the printer off. ENWW Installing a hard disk, memory, and fonts 263

11. Reconnect the power cable and interface cables, and turn the printer on. 12. If you installed a memory DIMM, go to Enabling memory . Installing a flash memory card CAUTION Do not insert a flash memory card that is designed for use with a digital camera into the printer. The printer does not supp...

8. Reconnect the power cable and interface cables, and turn the printer on. Enabling memory If you installed a memory DIMM, set the printer driver to recognize the newly added memory. To enable memory for Windows 98 and Me 1. On the Start menu, point to Settings , and click Printers . 2. Right-click...

Installing an HP Jetdirect print server card You can install an HP Jetdirect print server in an open EIO slot. To install an HP Jetdirect print server card 1. Turn the printer off. 2. Disconnect all power and interface cables. ENWW Installing an HP Jetdirect print server card 273

Hewlett-Packard limited warranty statement HP PRODUCT DURATION OF LIMITED WARRANTY HP Color LaserJet 4700, 4700n, 4700dn, 4700dtn, and 4700ph+printer One-year limited warranty HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in materialsand workma...

Print cartridge limited warranty statement This HP Print Cartridge is warranted to be free from defects in materials and workmanship. This warranty does not apply to print cartridges that (a) have been refilled, refurbished, remanufacturedor tampered with in any way, (b) experience problems resultin...

Fuser and transfer unit limited warranty statement This HP product is warranted to be free from defects in materials and workmanship until the printerprovides a low-life indicator on the control panel. This warranty does not apply to products that (a) have been refurbished, remanufactured or tampere...

HP maintenance agreements HP has several types of maintenance agreements that meet a wide range of support needs.Maintenance agreements are not part of the standard warranty. Support services may vary by area.Check with your local HP dealer to determine the services available to you. On-site service...

Electrical specifications 110-Volt models 220-Volt models Power requirements 100-127V (+/- 10%) 50/60 Hz (+/- 2 Hz) 220-240V (+/- 10%) 50/60 Hz (+/- 2 Hz) Rated current 8 Amps 4 Amps Table D-2 Power consumption (average, in watts) 1 Power consumption (average, in watts) Product model Printing (31 pp...

Acoustic emissions Sound Power Level Declared Per ISO 9296 Printing (31 ppm letter) 1, 2, 3 Ready L WAd =6.7 Bels (A) [67 dB (A)] L WAd =4.7 Bels (A) [47 dB (A)] Sound Pressure Level - Bystander Position Declared Per ISO 9296 Printing (31 ppm letter) 1, 2, 3 Ready L pAm =50 dB (A) L pAm =31 dB (A) N...

FCC regulations FCC regulations This equipment has been tested and found to comply with the limits for a Class B digital device, pursuantto Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmfulinterference in a residential installation. This equipment g...

Environmental product stewardship program Protecting the environment Hewlett-Packard Company is committed to providing quality products in an environmentally soundmanner. This product has been designed with several attributes to minimize impacts on our environment. Ozone production This product gene...

Safety statements Laser safety The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration hasimplemented regulations for laser products manufactured since August 1, 1976. Compliance ismandatory for products marketed in the United States. The printer is certified a...

Laser Statement for Finland Luokan 1 laserlaite Klass 1 Laser Apparat HP Color LaserJet 4700, 4700n, 4700dn, 4700dtn, 4700ph+ laserkirjoitin on käyttäjänkannalta turvallinen luokan 1 laserlaite. Normaalissa käytössä kirjoittimen suojakotelointiestää lasersäteen pääsyn laitteen ulkopuolelle. Laitteen...

Glossary bidirectional communication Two-way data transmission. bin A receptacle for holding printed pages. BOOTP Abbreviation for "Bootstrap Protocol," an Internet protocol that allows a networked computer or peripheral to automatically obtain its IP configuration from a BOOTP server. choos...

Index Symbols/Numerics 2-sided printing 125 A accessories hard disk 8ordering 277 accessory port 86address, printer Macintosh, troubleshooting 243, 246 alerts configuring 175e-mail 147 auto continue 73autocontinue black 249automatic media sensing 95auxiliary connection configuration 87 B background ...