Honeywell L7000 - Troubleshooting Guide

Honeywell Total Connect

®

2.0 Remote Services

FAQs

Service

LYNX Touch,

LYNX Plus

VISTA

®

Products

Remote Monitoring and Control

Remote Arming/Disarming

Manage security remotely via the Honeywell Total Connect website or the Honeywell Total Connect app
for iOS

™

and Android

™

mobile devices.

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

System Notifications

Honeywell Total Connect originates email and email-to-text notifications of system events occurring at the
security panel (Arms/Disarms, alarms, low battery, system trouble, AC loss, etc.).

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Searchable Event History

Security event logs are stored for 90 days. Security-triggered video events are stored for 90 days or to a
maximum of 500 MB storage.

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Multi-System Access

Allows more than one business or home to be accessed with a single login to the Honeywell Total Connect
website or mobile apps.

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Automation Services

Remote Control

Honeywell Total Connect provides remote control of Z-Wave

®

enabled devices and select Wi-Fi

®

devices

from the website or mobile apps.

Supported by

LYNX Touch 5100,

5200, 5210, 7000

Tuxedo Touch

™

and VAM

Smart Scenes

Lights, locks and other devices can be activated by schedules, user-defined conditions on the premises
and user commands from the Honeywell Total Connect website or mobile apps. A new Wizard guides users
through quick and easy scene setup.

Supported by

LYNX Touch 5100,

5200, 5210, 7000

Tuxedo Touch

and VAM

Devices Supported:

Supported by

LYNX Touch 5100,

5200, 5210, 7000

Tuxedo Touch

and VAM

LYNX Touch 5100/52XX/Tuxedo Touch/VAM
• 40 lights
• 3 thermostats/20 thermostats for Tuxedo Touch*
• 4 door locks

LYNX Touch 7000
• 40 lights
• 4 thermostats
• 6 door locks

Device Notification

iOS push notifications and email/text notifications of changes in status or settings of Z-Wave enabled devices.
Notifications of changes in status or settings is available for select Wi-Fi enabled devices. Please see “An
Expanding Ecosystem” section for details.

Supported by

LYNX Touch 5100,

5200, 5210, 7000

Tuxedo Touch

and VAM

Advertising Services

Messaging

Allows the dealer or central station to push one message per day (30 per month) to the end-user. Messages
appear on the LYNX Touch panel, or on user account pages at the Honeywell Total Connect website. Ideal
for advertising promotions and services.

Supported by

LYNX Touch 5100,

5200, 5210, 7000

Not supported

on VISTA

Test Drive Demo

The Honeywell Total Connect app’s Test Drive for iPhone

®

, iPad

®

and Android

™

devices simulates a complete

user experience in a guided tour; no need for sign-in or Wi-Fi

®

/cellular connection. Pop-up tool tips illustrate

everyday controls and essential settings.

Supported by

LYNX Touch 5100,

5200, 5210, 7000

Tuxedo Touch

and VAM

Information Services

Five-Day Weather and Severe Weather Alerts

Provides an at-a-glance five-day forecast, updated twice per day as well as severe weather alerts. Clear, friendly
icons display detailed weather information on the Honeywell Total Connect website and on the keypad display.

Information supplied by AccuWeather

.

Supported by

LYNX Touch 5100,

5200, 5210, 7000

Tuxedo Touch only

(Five-day weather only)

Advanced Protection Logic

™

(APL)

Designed to help assure that the central station is notified if security system hardware is compromised before
an alarm can be sent. Protects against “smash and grab.”

Supported by

LYNX Touch 5100,

5200, 5210, 7000

None

Two-Way Voice

Systems with AlarmNet

®

Direct GSM communicators provide voice contact with the central station following

an alarm condition. Control panel must support AAV (Audio Alarm Verification) over GSM (refer to control panel
documentation for details).

Supported by

LYNX Touch

5200/5210/7000.

Two-way voice over IP/

Wi-Fi also supported.

Requires Applied Voice

and Speech (AVS)

Technology

*Compatible with Honeywell’s ZWSTAT Z-Wave

®

Thermostat

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