Page 2 - DISCLAIMER; Copyright 2019- Honeywell International Sàrl
HTDOC-X577-en-130H 2 DISCLAIMER This document contains Honeywell proprietary information. Information contained herein is to be used solely for the purpose submitted, and no part of this document or its contents shall be reproduced, published, or disclosed to a third party without the express permis...
Page 3 - ABOUT THIS DOCUMENT; Table of contents
ABOUT THIS DOCUMENT HTDOC-X577-en-130H 3 Table of contents 1 A BOUT THIS DOCUMENT ............................................................................................................................................. 8 1.1 Revision history ........................................................
Page 6 - FTP
ABOUT THIS DOCUMENT HTDOC-X577-en-130H 6 11.18.4 Error and Warnings ............................................................................................................................................. 141 11.19 LVRLOG scenarios ..................................................................
Page 7 - SCN
ABOUT THIS DOCUMENT HTDOC-X577-en-130H 7 20.3 Move Honeywell Trace Server from Workgroup to Domain .................................................................. 195 20.4 Duplicate gateway address issue ................................................................................................
Page 8 - About this document; Revision history; Version; Introduction
ABOUT THIS DOCUMENT HTDOC-X577-en-130H 8 1 About this document This document provides instructions to install: Honeywell Trace R130 Server components on the Honeywell Trace server (L3 and L3.5/L4) Honeywell Offline Trace Server Trace Data Collector It also has instructions to configure: Hone...
Page 9 - Honeywell Trace
ABOUT THIS DOCUMENT HTDOC-X577-en-130H 9 It is extremely important that information about every control element's usage throughout the control system is clearly understood and documented so that, in case control system element goes for maintenance or modification, it becomes easier to ensure that pr...
Page 10 - What’s new in Honeywell Trace R130?
ABOUT THIS DOCUMENT HTDOC-X577-en-130H 10 The tedious job of writing SQL queries to zero-in on engineering anomalies is a thing of the past as Trace simplifies the task by providing UI controls to create and execute even the most complex anomaly search queries. Ability to view hardware and network a...
Page 12 - Disconnected Mode
ABOUT THIS DOCUMENT HTDOC-X577-en-130H 12 10. Other Enhancements Support for new versions of the supported systems like Tristation versions 4.14 and 4.16 in the Triconex family, Safety manager R160 and FSC R600. Ease navigation across different features by keeping the context of search intact ...
Page 14 - Architecture
ABOUT THIS DOCUMENT HTDOC-X577-en-130H 14 1.4 Architecture The following diagrams illustrate the architecture of Honeywell Trace.
Page 17 - Prerequisites for Installing Honeywell Trace Server; Topologies supported; Honeywell Trace server to a domain.; Network level; You must install Honeywell Trace Server at the L3 level.; Mandatory
HTDOC-X577-en-130H 17 2 Prerequisites for Installing Honeywell Trace Server ATTENTION The information within this section is applicable to Honeywell Trace Server installation on L3 nodes, Offline Trace Server, and L3.5/L4 nodes. Special requirements, if any, are provided appropriately. 2.1 Topologie...
Page 18 - PREREQUISITES FOR INSTALLING HONEYWELL TRACE SERVER; Hardware and software requirements; Trace Data Collector
PREREQUISITES FOR INSTALLING HONEYWELL TRACE SERVER HTDOC-X577-en-130H 18 2.3 Hardware and software requirements Trace Server / Offline Trace Server * Trace Data Collector Remote Node Ready ( √ ) Ready ( √ ) Ready ( √ ) Ready ( √ ) Where to install? L3 L3 L2 Client node of selected system L3.5 / L4 ...
Page 19 - Passwords
PREREQUISITES FOR INSTALLING HONEYWELL TRACE SERVER HTDOC-X577-en-130H 19 Note: The Offline Trace Server resembles the Honeywell Trace Server in all respects except that you cannot perform data collection on it as it does not have network connectivity with remote nodes. Instead, the package created ...
Page 20 - Server Name / IP address prerequisites; address of Trace Server using the Admin Console.; User accounts and User groups; Domain topology
PREREQUISITES FOR INSTALLING HONEYWELL TRACE SERVER HTDOC-X577-en-130H 20 NOTE Even though the above mentioned password recommendations are either optional or mandatory, refer your Domain/Local system password policy to further confirm. 2.5 Server Name / IP address prerequisites You cannot change Se...
Page 21 - LSS-PT Product admin
PREREQUISITES FOR INSTALLING HONEYWELL TRACE SERVER HTDOC-X577-en-130H 21 ptwebuser (you can give any name) This account is used to run Trace application. Manually create the user in the domain controller. Created by installer. (manual creation not required) Mapping user/group to Trace Roles Create ...
Page 22 - Optional - Manual Method only for Domain topology; and; Assign users to groups; for detailed procedures to create groups and user accounts.; Mandatory – User authentication through internet browser; See the section on; Enable pop-up login prompt for internet browsers; for detailed procedures to
PREREQUISITES FOR INSTALLING HONEYWELL TRACE SERVER HTDOC-X577-en-130H 22 2.6.1 Optional - Manual Method only for Domain topology Use the script provided to create users and groups. However, if you want to create the users and groups manually, follow instructions provided in the link provided here. ...
Page 23 - INSTALL OPERATING SYSTEM; Install Operating System; See the section, Appendix: Install Operating System
INSTALL OPERATING SYSTEM HTDOC-X577-en-130H 23 3 Install Operating System See the section, Appendix: Install Operating System on page 185 for details. After installing the Operating System, you must install the Microsoft patches qualified by Honeywell. See Install Microsoft security Patches on page ...
Page 24 - SECURITY CONSIDERATIONS; Security Considerations; Dos and Don’ts; Dos; locking out that user account.; Don’ts; On the remote node, do not tamper/modify PowerShell scripts.; Disable Guest Account; By default, the Windows Guest Account is disabled. Do not enable it.
SECURITY CONSIDERATIONS HTDOC-X577-en-130H 24 4 Security Considerations 4.1 Dos and Don’ts 4.1.1 Dos Define a policy in Domain Controller such that a maximum of 3 tries is allowed before locking out that user account. Make sure that users have permissions based on their roles. Do not create a us...
Page 25 - INSTALL HONEYWELL TRACE; Install Honeywell Trace; Honeywell Trace application URL from L4 client nodes.
INSTALL HONEYWELL TRACE HTDOC-X577-en-130H 25 5 Install Honeywell Trace Honeywell Trace R130 supports installation of Honeywell Trace Server at the L3 level and with limited functionality at L3.5/L4. To install Honeywell Trace at L3.5/L4, the Honeywell Trace R130 Server component must be installed a...
Page 26 - Honeywell Trace Server Inst allation on L3 Node; Installer screens & user actions; INSTALLING IN A WORKGROUP; INSTALLING IN A DOMAIN
INSTALL HONEYWELL TRACE HTDOC-X577-en-130H 26 Honeywell Trace Server Inst allation on L3 Node Installer screens & user actions INSTALLING IN A WORKGROUP WELCOME Click “Next” LICENSE Click “I Accept” INSTALLATION TYPE Select “Process Network L3” PREREQ CHECKS If Error, fix before proceedingIf War...
Page 27 - Honeywell Trace Server Inst allation on L3.5/ L4 Node
INSTALL HONEYWELL TRACE HTDOC-X577-en-130H 27 Honeywell Trace Server Inst allation on L3.5/ L4 Node Installer screens & user actions INSTALLING IN A WORKGROUP WELCOME Click “Next” LICENSE Click “I Accept” INSTALLATION TYPE Select “Business Network L3.5/ L4” PREREQ CHECKS If Error, fix before pro...
Page 28 - Honeywell Offline Trace Server Inst allat ion
INSTALL HONEYWELL TRACE HTDOC-X577-en-130H 28 Honeywell Offline Trace Server Inst allat ion Installer screens & user actions INSTALLING IN A WORKGROUP WELCOME Click “Next” LICENSE Click “I Accept” INSTALLATION TYPE Select “Process Network L3” & check “Offline Trace Server” PREREQ CHECKS If E...
Page 29 - Accessing the installer
INSTALL HONEYWELL TRACE HTDOC-X577-en-130H 29 5.1 Accessing the installer The installer will be provided in one of two ways on the website: Media folder containing installation package ISO image To access the installation media, you can: Download media folder from the website Burn the ISO im...
Page 31 - option on the Installation Type screen. If you are installing:
INSTALL HONEYWELL TRACE HTDOC-X577-en-130H 31 5. On the License screen, select the I accept the terms in the license agreement option and click Next. 6. Depending on where you are installing Honeywell Trace Server, select the appropriate option on the Installation Type screen. If you are installing:...
Page 33 - Installation option and click Next.
INSTALL HONEYWELL TRACE HTDOC-X577-en-130H 33 c. Honeywell Trace Server on an L3.5/L4 node, select the Business Network (L3.5/L4) Installation option and click Next. 7. The prerequisites checker tool runs and checks your computer for system requirements. If all prerequisites are met, you can proceed...
Page 34 - and then restart the installation.
INSTALL HONEYWELL TRACE HTDOC-X577-en-130H 34 Error message: These messages warn about unmet system requirements that will stop you from proceeding. You must read the message, ensure that the requirement is met and then restart the installation. 8. On the Service Account Credentials screen, depend...
Page 35 - If on a domain topology:
INSTALL HONEYWELL TRACE HTDOC-X577-en-130H 35 b. If on a domain topology: Service account to run data collection service: Provide the password and confirm the password for the service account that runs data collection service on the Honeywell Trace server. Service account to run web server on th...
Page 36 - In the Certificate screen:
INSTALL HONEYWELL TRACE HTDOC-X577-en-130H 36 10. On the Remote Access Credentials screen, enter the password to access and transfer data collected from data collector agents from the remote node. Click Next to continue. 11. In the Certificate screen: a. From the IP Address detected list: in case yo...
Page 38 - user under which the SQL Server service will run.
INSTALL HONEYWELL TRACE HTDOC-X577-en-130H 38 12. The certificate is created and the SQL Account Credentials screen appears. SQL Database Server User: provide a new password and confirm the password for the user under which the SQL Server service will run. SQL Report Server User: provide a new p...
Page 40 - installation wizard.; Step Result: The system reboots and the installation will succeed.
INSTALL HONEYWELL TRACE HTDOC-X577-en-130H 40 17. After the installation is complete, your system will restart, and a message is received to launch the Trace Server installation. Click Yes to resume the installation. 18. After the installation is complete, on the Completion screen, click Finish to c...
Page 41 - Assign web client users
INSTALL HONEYWELL TRACE HTDOC-X577-en-130H 41 NOTE In case the installation failed, you must remove the installed components fully before attempting a re-installation. You must remove the installation by running the HoneywellInstallInvoker.exe again and use the Remove option to perform the uninstall...
Page 42 - Install Microsoft security Patches
INSTALL HONEYWELL TRACE HTDOC-X577-en-130H 42 6. Provide user credentials: a. User Name b. Full Name c. Description d. Password e. Confirm Password 7. Click Create. The user is added to the list of users. Close the New User dialog box. 8. You must add the user you just created to a group. To do this...
Page 43 - LICENSING; Licensing; After installing trace, you can procure licenses in two ways:; Types of Licenses
LICENSING HTDOC-X577-en-130H 43 6 Licensing After installing trace, you can procure licenses in two ways: Perpetual (ULM which is license enforcement), and Flexera term based. Hence, Licenses can be procured either on a perpetual or yearly basis. Trace supported perpetual licensing till now. Beg...
Page 44 - Trace Package
LICENSING HTDOC-X577-en-130H 44 Note: L4 access is optional for all the packages. Users can buy L4 access feature separately irrespective of the package they have. The following infographic displays how the Gold license has its own features and all the features of Silver and Bronze license, Trace Si...
Page 45 - Prerequisite; Enabling license
LICENSING HTDOC-X577-en-130H 45 6.1 Prerequisite NOTE Make sure that you have the Activation ID of the license. In case you have not, contact ACT team 6.2 Enabling license After procuring the Activation ID, you must activate the license to use it. Before you enable/activate the license, follow the b...
Page 47 - Or
LICENSING HTDOC-X577-en-130H 47 3. In the Activation ID field, type the unique license identification number that is present in the Software License certificate provided by the Honeywell order management. 4. If you want to install the multiple license on the same server, select Yes from the drop- do...
Page 48 - Transfer License; Returning License Offline
LICENSING HTDOC-X577-en-130H 48 Note: You must securely retrieve and transfer the files while downloading and uploading the license files based on your organization policy. 8. Go to the bottom of the screen and click Next. Step Result: The Upload License File appears. 9. To upload the license file, ...
Page 49 - To return the license offline, perform the following steps:; Step Result: The offline Server workflow appears.
LICENSING HTDOC-X577-en-130H 49 NOTE You must securely retrieve and transfer the files while downloading and uploading the license files during offline return process based on your organization policy. To return the license offline, perform the following steps: 1. Launch the License Activation Utili...
Page 51 - Upgrade and Downgrade License; Returning License Offline on page 48
LICENSING HTDOC-X577-en-130H 51 6.4 Upgrade and Downgrade License If a user in using Bronze license and want to upgrade or vice-versa, follow the below steps to upgrade/downgrade: 1. Return the current Activation ID that you are using. For step-by-step information, refer Returning License Offline on...
Page 52 - FIREWALL CONFIGURATION; Firewall Configuration; Firewall Configuration for L3; Source IP
FIREWALL CONFIGURATION HTDOC-X577-en-130H 52 7 Firewall Configuration 7.1 Firewall Configuration for L3.5 (applicable for L3.5/L4 access) Source IP Protocol Destination IP Port Reason L3 Trace server TCP L3.5 Trace Server 443 DB Sync L3.5 Trace server TCP L4 Client 443 To access web url. 7.2 Firewal...
Page 53 - TraceRemoteNode TCP; Post Installation steps; However, newer version of patch can be uploaded manually.
FIREWALL CONFIGURATION HTDOC-X577-en-130H 53 TraceRemoteNode TCP EMDB Server 1433 SQL port for Trace Remote Node to connect to EMDB and fetch EMDB information. 7.4 Post Installation steps After successful installation of Trace Server, patch is automatically uploaded in the media. However, newer vers...
Page 54 - ENABLE COMMUNICATION BETWEEN L3 AND L3.5/L4; Enable Communication Between L3 and L3.5/L4; Additional settings; Update Hosts file; Update Hosts file on L3 node with this information
ENABLE COMMUNICATION BETWEEN L3 AND L3.5/L4 HTDOC-X577-en-130H 54 8 Enable Communication Between L3 and L3.5/L4 If you have installed Honeywell Trace Server on an L3.5/L4 node, in order that the communication between L3 and L3.5/L4 nodes is established, you must perform these additional configuratio...
Page 55 - Swap Certificates on L3 and L3.5 nodes
ENABLE COMMUNICATION BETWEEN L3 AND L3.5/L4 HTDOC-X577-en-130H 55 8.1.3 Swap Certificates on L3 and L3.5 nodes Manually copy L3 certificate as well as the report key file (located at C:\ProgramData\Honeywell\LSS-PT\Installer) to L3.5/L4 node at any desired location on the node, copy the report key f...
Page 56 - Install Certificate on L3 node
ENABLE COMMUNICATION BETWEEN L3 AND L3.5/L4 HTDOC-X577-en-130H 56 7. Close the Admin Console. 8.1.5 Install Certificate on L3 node 1. Navigate to C:\Program Files\Honeywell\LSS-PT\AdminTool and launch the Honeywell.LSSPT.AdminConsole.exe on the L3 machine. Or Click Honeywell Trace Admin Console icon...
Page 57 - Relay Server installation and configuration; Domain; Update the hosts file on the L3 and Relay Server node
ENABLE COMMUNICATION BETWEEN L3 AND L3.5/L4 HTDOC-X577-en-130H 57 8.2 Establish communication between L3 and L4 using Relay Server (applicable for L3.5/L4 access) Honeywell Trace Server on the Process Network L3 communicates with Honeywell Trace Server on the Business Network L4 via a Relay Server l...
Page 59 - INSTALL HONEYWELL TRACE DATA COLLECTOR; Install Honeywell Trace Data Collector; Prerequisites to install Trace Data Collector; Hardware requirements; Minimum; Software requirements
INSTALL HONEYWELL TRACE DATA COLLECTOR HTDOC-X577-en-130H 59 9 Install Honeywell Trace Data Collector The Honeywell Trace Data Collector is a Windows application used to collect control system data from remote nodes that are not connected to the Honeywell Trace Server via a network. Honeywell Trace ...
Page 60 - Remote node; Trace Remote Node on page 69.
INSTALL HONEYWELL TRACE DATA COLLECTOR HTDOC-X577-en-130H 60 9.1.4 Remote node A remote node on a separate computer that is connected to the control database is required. For a list of supported systems and requirements for remote nodes, see the section Install Honeywell Trace Remote Node on page 69...
Page 61 - Install Trace Data Collector; To install the Trace Data Collector:
INSTALL HONEYWELL TRACE DATA COLLECTOR HTDOC-X577-en-130H 61 9.2 Install Trace Data Collector This diagram provides the sequence of steps involved in the installation. To install the Trace Data Collector: 1. On the server node at level L3 or L3.5/L4 or the Offline Trace Server, access the installati...
Page 62 - not met, a message screen appears displaying two types of messages:
INSTALL HONEYWELL TRACE DATA COLLECTOR HTDOC-X577-en-130H 62 Run as Administrator to launch the installer. An installation icon appears until the installer wizard is launched. 3. The installation wizard’s Welcome screen appears. Click Next to continue. 4. On the License screen, select the I accept t...
Page 64 - certificate for Trace Server checkbox. Click Next to continue.
INSTALL HONEYWELL TRACE DATA COLLECTOR HTDOC-X577-en-130H 64 8. On the Remote Access Credentials screen, enter the password to access and transfer data collected from data collector agents from the remote node. Select the Create a self-signed certificate for Trace Server checkbox. Click Next to cont...
Page 65 - Finish to close the installation wizard.
INSTALL HONEYWELL TRACE DATA COLLECTOR HTDOC-X577-en-130H 65 NOTE Typically, this installation takes about 20 minutes to complete. 11. The installation proceeds. After the installation is complete, on the Completion screen, click Finish to close the installation wizard. NOTE For Disconnected mode, T...
Page 66 - Launch Trace Data Collector; Required User Credentials; Post installation steps
INSTALL HONEYWELL TRACE DATA COLLECTOR HTDOC-X577-en-130H 66 9.3 Launch Trace Data Collector 9.3.1 Required User Credentials If using Domain topology, user must be a part of: Domain LSS-PT Engineers group and LSS-PT Data Collection Group. If using Workgroup topology, user must be a part of: ...
Page 68 - having performed steps mentioned in
INSTALL HONEYWELL TRACE DATA COLLECTOR HTDOC-X577-en-130H 68 4. Click OK, close Internet Explorer (IE), and launch the Trace Data Collector tool again. 9.5 Post installation steps for Windows Server 2016 or Windows 10 only After installing the Trace Data Collector on a Windows Server 2016 or Windows...
Page 69 - INSTALL HONEYWELL TRACE REMOTE NODE; Install Honeywell Trace Remote Node; System
INSTALL HONEYWELL TRACE REMOTE NODE HTDOC-X577-en-130H 69 10 Install Honeywell Trace Remote Node The remote node is the computer that runs the scheduler tasks that invoke the Agents – installed on the Honeywell Trace server – to collect data from the control system. The systems supported by Honeywel...
Page 70 - Prerequisites; Specification
INSTALL HONEYWELL TRACE REMOTE NODE HTDOC-X577-en-130H 70 R340 FSC R6xx or later (on Trace R121 Patch1 or later) FSC Builder node For manual collection, any node on which plant data is copied. 1 license of Class 2 per controller OSIPI 2015 version (3.4.395) OSIPI node where database is available 1 l...
Page 71 - Additional requirements; TPS
INSTALL HONEYWELL TRACE REMOTE NODE HTDOC-X577-en-130H 71 Recommended: Windows operating systems later than Windows XP 10.1.3 Additional requirements Install Honeywell Trace server and note down the IP address of the computer on which it has been installed. Ensure the remote node is able to co...
Page 72 - Experion
INSTALL HONEYWELL TRACE REMOTE NODE HTDOC-X577-en-130H 72 Experion Item Description User privilege Ensure that your Windows user account used for installation: has Local Administrator privileges on the computer belongs to a domain or workgroup and is part of the following groups: Experion DCS ...
Page 73 - Safety Builder; PRODUCT ADMIN; DOMAIN
INSTALL HONEYWELL TRACE REMOTE NODE HTDOC-X577-en-130H 73 user account (IAA Service User) is different from the account (ptiaauser) mentioned in Honeywell Trace Server installation. Honeywell Trace R130 provides support for both domain and workgroup implementation. In case of a domain, you must be...
Page 74 - OSIPI; PI OLEDB; ControlLogix®; Install Honeywell Trace Remote node; Honeywell Trace Remote Node.
INSTALL HONEYWELL TRACE REMOTE NODE HTDOC-X577-en-130H 74 OSIPI Item Description PI OLEDB For OSIPI node to perform data collection, user must install PI OLEDB in OSIPI node. ControlLogix® Item Description ControlLogix® To perform data collection, manually export the *.L5X file using RSLogix 5000/St...
Page 77 - Procedure to install Honeywell Trace Remote Node; To install Honeywell Trace Remote Node:
INSTALL HONEYWELL TRACE REMOTE NODE HTDOC-X577-en-130H 77 Procedure to install Honeywell Trace Remote Node To install Honeywell Trace Remote Node: 1. From the installation media, access the <drive>:\ Setup\Packages\pt_remotenode folder. Right-click the HoneywellTraceInstallInvoker.exe, and sel...
Page 78 - Configure the certificate by either:
INSTALL HONEYWELL TRACE REMOTE NODE HTDOC-X577-en-130H 78 3. On the License screen, select the I accept the terms in the license agreement option and click Next. 4. Configure the certificate by either: a. Selecting an available certificate for HTTPS support from the drop-down list (Not applicable if...
Page 79 - On the Data Collection and Service Account screen:
INSTALL HONEYWELL TRACE REMOTE NODE HTDOC-X577-en-130H 79 6. On the Data Collection and Service Account screen: a. APPLICABLE ONLY IF INSTALLING ON NON-FLEX, NON-EXPERION SERVER NODE: Type the name of the user that connects to the Honeywell Trace server for transferring data collected from data co...
Page 80 - data collected from data collector agents; this; step on
INSTALL HONEYWELL TRACE REMOTE NODE HTDOC-X577-en-130H 80 b. APPLICABLE ONLY IF INSTALLING ON EXPERION-FLEX / ES-C / EST. Type the name of the user that connects to the Honeywell Trace server for transferring data collected from data collector agents DomainName\username (for domain user) Compu...
Page 81 - On the Summary screen, click Install to begin the installation.
INSTALL HONEYWELL TRACE REMOTE NODE HTDOC-X577-en-130H 81 8. On the Summary screen, click Install to begin the installation. 9. The installation begins and progress is shown. NOTE Typically, it takes about an hour for the installation to complete.
Page 83 - DATA COLLECTION; Data Collection; Step
DATA COLLECTION HTDOC-X577-en-130H 83 11 Data Collection Data collection refers to the activity wherein control data from one or multiple configured systems is collected by the Honeywell Trace server as snapshots. The Honeywell Trace web application uses this snapshot data to display control system ...
Page 84 - Supported systems
DATA COLLECTION HTDOC-X577-en-130H 84 Step Item Description If it is not the first time data collection, select one or multiple configured systems whose snapshot you want to generate. 6 Start Attention: For any system that has been added afresh, the option to exclude the system from data collection ...
Page 85 - hci.tpnserver, RDM and MatrikonOPC Server
DATA COLLECTION HTDOC-X577-en-130H 85 System Supported Release / Supported Version Supported References 4. Exchange Peer (REQFLAGARRAY, REQNUMARRAY, REQTEXTARRAY, RSPFLAGARRAY, RSPNUMARRAY, RSPTEXTARRAY) 5. OPCI (ProgID: hwhsc.opcserver, hci.tpnserver and RDM) 6. PCDI (EPKS, SM, Triconex (via Modbus...
Page 89 - About System performance reports; Verify
DATA COLLECTION HTDOC-X577-en-130H 89 System Supported Release / Supported Version Supported References PHD 1. PHD 300 2. PHD 310 3. PHD 320 4. PHD 321 5. PHD 340 1. EPKS (via OPC AND Experion LINK) 2. TPS (Embed PHD): Via App node Supported Topology 3. Standalone 4. Shadow server 5. Peer to Peer Sa...
Page 90 - Configure; Prerequisite for data collection - Experion system only
DATA COLLECTION HTDOC-X577-en-130H 90 Configure ( page 100 ) Experion system and ensure the System performance file option is selected Configure ( page 102 ) Global Advance settings Schedule ( page 130 ) snapshot such that a minimum of 28 hours’ time is available for the System performance fil...
Page 91 - The Create New Project dialog appears.
DATA COLLECTION HTDOC-X577-en-130H 91 3. The Create New Project dialog appears. In the Address field, enter \\localhost\QDB$\ In the File Name field, enter TempQBDatabase and then click Save. 4. The Enable Components dialog appears. 5. Optionally, enter Server, License and Authorization details ...
Page 92 - are present in Channels, Controllers and Points.
DATA COLLECTION HTDOC-X577-en-130H 92 8. Select Tools > Upload. NOTE Ignore errors you may see when you begin the upload. 9. The Upload dialog appears. Server Name should be localhost, Scope should be All Items from Server. Click OK. 10. Wait until the upload is completed. The upload duration is ...
Page 93 - Prerequisite for data collection - TPS system only; Launch Honeywell Trace application; Launch Honeywell Trace
DATA COLLECTION HTDOC-X577-en-130H 93 NOTE In case of a redundant setup, verify that the TempQBDatabase file exists at the location: \\localhost\QDB$\ on the Experion Server B node. In case the server is configured as Server A instead of localhost, after the upload, ensure that the TempQBDatabase fi...
Page 94 - Type the login credentials and click Sign In.
DATA COLLECTION HTDOC-X577-en-130H 94 2. Type the login credentials and click Sign In. NOTE Applicable in Internet Explorer only: If you are logging in Trace for the first time after installation, post-logging, the screen may go blank and may not direct you to Dashboard. Click Refresh icon or press ...
Page 95 - Select Trusted Sites and click the Sites button.
DATA COLLECTION HTDOC-X577-en-130H 95 4. This step is applicable only if you are using Internet Explorer. Add the site to Trusted sites from your browser. To do this: On your browser (IE), click Tools > Internet Options and click the Security tab. Select Trusted Sites and click the Sites butt...
Page 97 - Perform these additional steps.
DATA COLLECTION HTDOC-X577-en-130H 97 The login page appears. 11.5 Post installation steps Perform these additional steps.
Page 98 - Under Active X controls and pug-ins, select the following options:
DATA COLLECTION HTDOC-X577-en-130H 98 1. Launch Internet Explorer and click Tools > Internet Options from the menu bar. 2. Click the Security tab, select Internet, and click the Custom Level button. 3. Under Active X controls and pug-ins, select the following options: a. Under Run antimal softwar...
Page 99 - Under Font Download, select Enable; Add Systems; Click
DATA COLLECTION HTDOC-X577-en-130H 99 d. Under Font Download, select Enable 5. Click OK, close Internet Explorer (IE), and launch the browser again. 11.6 Add Systems To add a system, log on to the Honeywell Trace application and follow these steps: 1. Click and click Data collection. 2. Click Add Sy...
Page 100 - Experion PKS Process Server
DATA COLLECTION HTDOC-X577-en-130H 100 3. Select a system from the System Type list and provide system details as shown. 11.6.1 Experion PKS Process Server If this is the first time you are adding this system, you will see the Global Settings button on the top-right corner:
Page 101 - window without the Global Settings button.
DATA COLLECTION HTDOC-X577-en-130H 101 Subsequently, when adding more systems or when editing a system, you will see the following window without the Global Settings button. 1. Enter the following information: System name: Name of the Experion cluster. It can contain a maximum of 30 alphanumeric c...
Page 102 - Enable trust settings
DATA COLLECTION HTDOC-X577-en-130H 102 Experion Server Name: If the Experion system has a redundant setup, type the full hostname of ServerB here. If you are using a non-redundant server, type the full hostname of the Experion server. Enterprise model server name: Enter EMDB server name. If EMDB...
Page 103 - Field
DATA COLLECTION HTDOC-X577-en-130H 103 b. On the Global Settings tab, all fields are non-editable. You can only verify the information presented. c. Click the System performance Settings tab and provide the following information and click the Save System performance Setting button. Field Description...
Page 105 - String to the switches.
DATA COLLECTION HTDOC-X577-en-130H 105 d. Click the Switch Configuration tab. You have the option of providing RW Community String to the switches. ATTENTION The RW Community String you provide here must also be configured on the Switch(es) to get the configuration files from the Switches. The Switc...
Page 106 - Your settings are saved and the window is closed.
DATA COLLECTION HTDOC-X577-en-130H 106 To provide separate RW Community Strings to different switches, ensure the All switches have the same RW community string checkbox is unchecked and enter the Switch IP Address and the RW Community String for that switch. To add more switches, click the + butt...
Page 107 - Checkpoints for all data owners must be present on HM
DATA COLLECTION HTDOC-X577-en-130H 107 ATTENTION Prerequisites to add a TPS node for data collection LVRLOG must be configured. If you face any issues with LVRLOG, refer 11.19LVRLOG scenarios on 142 UPLVR module must be loaded in EST/GUS. Configure File Transfer feature with all available HMs ...
Page 108 - enable trust settings provided in the section,
DATA COLLECTION HTDOC-X577-en-130H 108 System Name: Name of the TPS system. It can contain a maximum of 26 alphanumeric characters. Hyphen ( –) and underscore (_) are the only special characters allowed. Is Legacy: If the remote node is running Windows XP or Windows 2003, check this option and enabl...
Page 109 - Safety Manager – Automatic data collection mode; Plant Name: Maximum length is 60 characters.
DATA COLLECTION HTDOC-X577-en-130H 109 11.6.3 Safety Manager – Automatic data collection mode If the Trace Server node has Microsoft Office installed, data collection could fail for SM systems. System Name: Name of the Safety Manager system. It can contain a maximum of 26 alphanumeric characters. Hy...
Page 110 - installed, data collection could fail for SM systems.
DATA COLLECTION HTDOC-X577-en-130H 110 Safety Manager – Manual data collection mode. If the Trace Server node has Microsoft Office installed, data collection could fail for SM systems. System Name: Name of the Safety Manager system. It can contain a maximum of 26 alphanumeric characters. Hyphen ( – ...
Page 111 - Triconex – System is not TPS dependent; Enter information in all fields and click Save System.
DATA COLLECTION HTDOC-X577-en-130H 111 11.6.4 Triconex – System is not TPS dependent Enter information in all fields and click Save System. To validate and save your details, click the Validate and Save button.
Page 112 - Triconex – System is TPS dependent; Enter information in these two additional fields:
DATA COLLECTION HTDOC-X577-en-130H 112 11.6.5 Triconex – System is TPS dependent Enter information in these two additional fields: TPS System Name UCN Network Number Click Save System. To validate and save your details, click Validate and Save.
Page 113 - PHD; for data collection.
DATA COLLECTION HTDOC-X577-en-130H 113 11.6.6 PHD Host Name is the Shadow System name. If the system is standalone, same node must be provided for data collection. If you are connecting to PHD Shadow Server
Page 114 - If PHD is TPS dependent, a new checkbox item “TPS System Name” appears.
DATA COLLECTION HTDOC-X577-en-130H 114 If PHD is TPS dependent, a new checkbox item “TPS System Name” appears.
Page 115 - Enter the information in all fields and click Save System.
DATA COLLECTION HTDOC-X577-en-130H 115 Enter the information in all fields and click Save System. To validate and save your details, click Validate and Save. NOTE Users must be a part of Product admin group for a PHD node to perform data collection.
Page 116 - FSC
DATA COLLECTION HTDOC-X577-en-130H 116 11.6.7 FSC ATTENTION Before starting data collection for an FSC system, make sure FSC system is compiled and errors, if any, are rectified. Honeywell Trace will not be able to read multilingual non-keyboard character data. While FSC supports Windows NT and Wind...
Page 117 - want the data you provided to be validated before it is saved.
DATA COLLECTION HTDOC-X577-en-130H 117 Project Name: Must include FSC Project Name and FSC System Number. For example, if the FSC Project Name is FSC3 and the FSC System Number is 3, the Project Name you specify in Honeywell Trace’s Data Collection page when adding the FSC system must be FSC3_3. Ent...
Page 118 - fields that you must fill.
DATA COLLECTION HTDOC-X577-en-130H 118 Only if you choose the Is TPS Dependent option, you will be presented with these two additional fields that you must fill. TPS System Name UCN Network Number
Page 120 - Allen-Bradley ControlLogix
DATA COLLECTION HTDOC-X577-en-130H 120 11.6.9 Allen-Bradley ControlLogix Enter the information in all fields and click Save System.
Page 121 - If Allen-Bradley ControlLogix is connected to TPS (via EPLCG)
DATA COLLECTION HTDOC-X577-en-130H 121 If Allen-Bradley ControlLogix is connected to TPS (via EPLCG) If Allen-Bradley ControlLogix is connected to TPS, two items will appear on the screen: TPS System Name Hiway no, Box no, and EPLCG port no Enter the information in all fields and click Save Syst...
Page 122 - Experion PKS System Name
DATA COLLECTION HTDOC-X577-en-130H 122 If Allen-Bradley ControlLogix is connected to Experion PKS System Name, two items will appear on the screen: Experion PKS System Name Port driver name Enter the information in all fields and click Save System.
Page 123 - Experion Integrated TPS; UPLVR module must be loaded in EST/GUS
DATA COLLECTION HTDOC-X577-en-130H 123 11.6.10 Experion Integrated TPS ATTENTION Prerequisites to add a TPS node for data collection LVRLOG must be configured. If you face any issues with LVRLOG, refer 11.19LVRLOG scenarios on 142 UPLVR module must be loaded in EST/GUS Configure File Transfer ...
Page 124 - Enter all mandatory fields.
DATA COLLECTION HTDOC-X577-en-130H 124 Enter all mandatory fields. You can add a maximum of 5 ESV-T in the same LCN network. To add another server, click the Add Experion PKS Process Server button and provide all mandatory information for that server. Click Save System. The systems you have added ar...
Page 125 - Experion Integrated TPS systems you have added.
DATA COLLECTION HTDOC-X577-en-130H 125 On the Data Collection page, click the Expand button to view the status of data collection of the Experion Integrated TPS systems you have added.
Page 126 - SPI; Mapping SPI with Other; on
DATA COLLECTION HTDOC-X577-en-130H 126 11.6.11 SPI Provide information in all fields. To understand how to map systems, see Mapping SPI with Other Systems on page 127 .
Page 127 - Mapping SPI with Other Systems; finish adding all other systems.
DATA COLLECTION HTDOC-X577-en-130H 127 11.6.12 Mapping SPI with Other Systems As this system requires mapping with other systems, Physical View must be added after you finish adding all other systems. After adding an SPI system and all other systems, click the Edit button corresponding to the added ...
Page 128 - Select Systems
DATA COLLECTION HTDOC-X577-en-130H 128 7. Type a name for the plant and click Add. Repeat this step to add as many plants based on your requirement. 8. Selected systems are disabled in the list on the left pane to ensure the same systems cannot be used in two different SPI plants. 9. Click Save Mapp...
Page 129 - Validate Systems
DATA COLLECTION HTDOC-X577-en-130H 129 ATTENTION The Select All option must NOT be unchecked on the very first instance of data collection as no data will be collected. To select systems for data collection: 1. On the Data Collection page, click the Select Systems button. All the systems that have b...
Page 130 - Schedule snapshot; Schedule snapshot on a specific date and time
DATA COLLECTION HTDOC-X577-en-130H 130 Time taken to validate systems depends on the number of systems and the size of the control system’s database. After validation is completed for all configured systems, validation status for each system is displayed. A validated system is ready for data collect...
Page 131 - Selection
DATA COLLECTION HTDOC-X577-en-130H 131 2. In the ensuing Data Collection screen, click the Schedule a snapshot link. 3. In the ensuing Select Snapshot window, the Recurring option required. Based on your selection, the scheduling options change: Selection Description Weekly Specify details of the we...
Page 133 - Click Save Schedule and acknowledge the message prompt.; Data collection; Progress for each individual system is displayed separately.; To collect a snapshot manually:
DATA COLLECTION HTDOC-X577-en-130H 133 Selection Description | May 21 | June 21 | July 21 | August 21 | 4. Click Save Schedule and acknowledge the message prompt. 5. Click Close. 11.10 Data collection After adding and validating all systems you want to collect data from, you are ready to begin data ...
Page 134 - Validation is performed before data collection begins.
DATA COLLECTION HTDOC-X577-en-130H 134 2. Validation is performed before data collection begins. 3. You can see the progress of data collection and the results are indicated after the task is completed.
Page 135 - Data collection failure; History
DATA COLLECTION HTDOC-X577-en-130H 135 4. When data collection is in progress, you can click Abort to stop it, if required. If data collection failed for a system, a Restart button appears against the system that you can use to restart the process. See Data collection failure on page 208 for possibl...
Page 136 - Upload package; Upload package – procedure
DATA COLLECTION HTDOC-X577-en-130H 136 11.12.1 Upload package After data is collected using the Honeywell Trace Data Collector tool and the package file copied to the Offline Trace Server, you can upload the package to create a snapshot. If you are uploading a site’s data for the first time, you cop...
Page 137 - Export Settings – procedure
DATA COLLECTION HTDOC-X577-en-130H 137 3. Click Upload. 4. Click Browse and select the package file you have physically copied to the Offline Trace Server. This is the same package file you have created using the Trace Data Collector tool at the site where you collected data from remote nodes. 5. En...
Page 138 - Add System; Hover over this icon to see the message
DATA COLLECTION HTDOC-X577-en-130H 138 systems that are applicable for a particular site) to save time in configuring systems for data collection. To export settings: 1. On the Data Collection page, click Export Settings. 2. Type a File Password. Store this password as you will be needing it when yo...
Page 139 - Configure SMTP for e-mail notifications
DATA COLLECTION HTDOC-X577-en-130H 139 When the LSS-PT Data Synchronization service has been restarted. Typically in cases such as a patch update or troubleshooting. When the Honeywell Trace Server L3 node is restarted. When the Honeywell Trace Server L3.5 node is restarted. If you install H...
Page 140 - Snapshot Improvements; Skip
DATA COLLECTION HTDOC-X577-en-130H 140 2. Click the SMTP Operations tab. 3. Provide the following information: User Name (optional) Password (optional) Server machine name or IP address (mandatory) Port No. to be opened (mandatory) 4. Click Save and close the Admin Console. 11.18 Snapshot Im...
Page 141 - Resume; Allows you to view the error information in case of a failure.; Error and Warnings
DATA COLLECTION HTDOC-X577-en-130H 141 11.18.2 Resume Allows you to resume data collection from where it was stopped. The Resume button is enabled only for partially failed systems (partially failed systems means the state where data collection succeeds for few systems and fails for others). If all ...
Page 142 - LVRLOG scenarios; LVRLOG generation aborted with error; TPS system must be in OK state.
DATA COLLECTION HTDOC-X577-en-130H 142 11.19 LVRLOG scenarios 11.19.1 LVRLOG generation aborted with error Refer section LVRLOG application not working for TPS systems on 224. 11.19.2 LVRLOG generation incomplete Even a single node failure (status: FAILED) can result in blocking LVRLOG generation. C...
Page 143 - Account Management; admin
HTDOC-X577-en-130H 143 12 Account Management ATTENTION Perform this operation only when Data Collection is not in progress. Use the Admin Console to manage passwords for Honeywell Trace accounts. Only Administrator users can set new passwords. NOTE If you change passwords in the Domain account, ensu...
Page 144 - ACCOUNT MANAGEMENT; Prerequisites for topology migration
ACCOUNT MANAGEMENT HTDOC-X577-en-130H 144 12.1 Prerequisites for topology migration By default, Admin Console is used as local administrator. But when you are moving Trace server from Workgroup to Domain, Domain to Domain, or Domain to Workgroup, you need to perform the following prerequisite before...
Page 145 - Type User name and Password.
ACCOUNT MANAGEMENT HTDOC-X577-en-130H 145 2. Type User name and Password. 3. Click OK.
Page 146 - Changing Workgroup to Domain topology
ACCOUNT MANAGEMENT HTDOC-X577-en-130H 146 12.2 Changing Workgroup to Domain topology Beginning with Trace R130, Trace and SPA work concurrently on a system. While changing from Workgroup to Domain topology, the following two migration scenarios describing the overview very succinctly. NOTE Note that...
Page 148 - Changing from Domain to Workgroup
ACCOUNT MANAGEMENT HTDOC-X577-en-130H 148 ATTENTION You must perform the manual sync operation when the Application Pool User Name is changed either in the L3 or L4 computer. 12.3 Changing from Domain to Workgroup NOTE If you are performing AppPool account change, then only provide either the machin...
Page 151 - Database Operations; Operations tab of the Admin Console by clicking the Backup icon.; Backup Honeywell Trace database; Click the Backup icon.; Restore Honeywell Trace database; Click the Restore icon.
ACCOUNT MANAGEMENT HTDOC-X577-en-130H 151 12.4 Database Operations ATTENTION Perform these operations only when Data Collection is not in progress. It is recommended you perform a regular backup of the Honeywell Trace database using the Sync Operations tab of the Admin Console by clicking the Backup...
Page 152 - VIEW LICENSES; View Licenses
VIEW LICENSES HTDOC-X577-en-130A 152 13 View Licenses Beginning with R130, licensing is based on the class of system and number of systems under that class. For example, if user has 3 TPN systems and 2 Experion systems. So, user can opt for 5 Class 1 licenses. If in future, 2 out of those 3 TPN syst...
Page 153 - Open the Honeywell Trace application, click
VIEW LICENSES HTDOC-X577-en-130H 153 5. Open the Honeywell Trace application, click and select License. The License Management page appears with the list of licensed systems and the licensed features. 6. Under Systems, information pertaining to the list of systems, the total number of clusters and t...
Page 154 - PERMISSIONS; Permissions; View Permissions
PERMISSIONS HTDOC-X577-en-130H 154 14 Permissions 14.1 View Permissions To view permitted actions to users, open the Honeywell Trace application, click and select Permissions. Permitted actions based on user access privileges are displayed. 14.2 Edit Permissions Only users belonging to LSS-PT Produc...
Page 156 - REMOVE HONEYWELL TRACE; Remove Honeywell Trace; Remove using Honeywell Trace Installer; To remove the software using the Honeywell Trace installer:; Remove using Windows Uninstall or change a program feature; Now uninstall Honeywell License Activation Utility.
REMOVE HONEYWELL TRACE HTDOC-X577-en-130H 156 15 Remove Honeywell Trace You can uninstall Honeywell Trace server components or remote node configuration either using the Windows Uninstall or change a program feature or by using the Honeywell Trace installer. ATTENTION Manually uninstall the Honeywel...
Page 157 - HONEYWELL TRACE CLEANER; Honeywell Trace Cleaner
HONEYWELL TRACE CLEANER HTDOC-X577-en-130H 157 16 Honeywell Trace Cleaner CAUTION DO NOT RUN THE CLEANUP UTLITY IN NODES OTHER THAN TRACE SERVER. ATTENTION It is recommended to run the Cleanup Utility only if uninstallation has failed, or it has failed to remove some components. Use Add/Remove progr...
Page 158 - The uninstallation proceeds.
HONEYWELL TRACE CLEANER HTDOC-X577-en-130H 158 The uninstallation proceeds. 4. After the uninstallation is incomplete, you will receive a “The System MUST BE restarted now for successful cleanup!! Do you want to continue?”, click Yes. The uninstallation is complete.
Page 160 - Before you upgrade
UPGRADE FROM R120 TO R130 AND R121 TO R130 HTDOC-X577-en-130H 160 17 Upgrade from R120 to R130 and R121 to R130 CAUTION BEFORE BEGINNING UPGRADTION, ENSURE YOU TAKE A COMPLETE SYSTEM BACKUP. ATTENTION User account for upgradation must be part of the Administrators group. In addition to this, make su...
Page 162 - Select all the checkbox items, and click Clear data.; Upgrade Honeywell Trace Server
UPGRADE FROM R120 TO R130 AND R121 TO R130 HTDOC-X577-en-130H 162 3. Select all the checkbox items, and click Clear data. 17.2 Upgradation from R120 to R130 17.2.1 Upgrade Honeywell Trace Server Follow this procedure to upgrade an existing R120 Honeywell Trace Server on an L3 node, L3.5/L4 node to R...
Page 169 - Finish to close the upgradation wizard.
UPGRADE FROM R120 TO R130 AND R121 TO R130 HTDOC-X577-en-130H 169 15. The upgradation proceeds. After the installation is complete, on the Finish screen, click Finish to close the upgradation wizard. 16. A message appears prompting you to restart the computer now or later. Click Yes to reboot the se...
Page 179 - upgrade the Honeywell Trace Remote Node.; To upgrade Honeywell Trace Remote Node; the installer. Acknowledge the confirmation message.
UPGRADE FROM R120 TO R130 AND R121 TO R130 HTDOC-X577-en-130H 179 CAUTION BEFORE BEGINNING UPGRADATION, ENSURE YOU TAKE A COMPLETE SYSTEM BACKUP. On a domain topology: Log on as domain user who has access to the control database (Domain DCS Administrators group) and is a part of the Local Administ...
Page 182 - mentioned in
UPGRADE FROM R120 TO R130 AND R121 TO R130 HTDOC-X577-en-130H 182 b. APPLICABLE ONLY IF INSTALLING ON EXPERION-FLEX / ES-C / EST. Type the password for the user (IAA Service User) who collects System performance (IAA) data. This user must have Local Administrator privilege on EXPERION-FLEX / ES-C ...
Page 184 - WinSCP and installing it.
APPENDIX: WHERE TO FIND INSTALLATION, PATCH MEDIA AND HELP FILES ON THE FTP SITE HTDOC-X577-en-130H 184 18 Appendix: Where to find installation, patch media and help files on the FTP site You will need WinSCP to download the software from the secure FTP site. Begin by downloading WinSCP and installi...
Page 185 - APPENDIX: INSTALL OPERATING SYSTEM; Appendix: Install Operating System; Install Windows Server 2016 Standard; the operating system on a Honeywell-qualified platform.; Disk space: Minimum 32 GB
APPENDIX: INSTALL OPERATING SYSTEM HTDOC-X577-en-130H 185 19 Appendix: Install Operating System Windows Server 2016 Standard is the supported operating systems. After installing the OS, you must enable .Net Framework. 19.1 Install Windows Server 2016 Standard It is recommended that you follow the OE...
Page 186 - The Install screen will be displayed. Click Install now.
APPENDIX: INSTALL OPERATING SYSTEM HTDOC-X577-en-130H 186 4. The Install screen will be displayed. Click Install now. 5. Enter the Product Key and click Next.
Page 187 - Select the I accept the license terms option and click Next.
APPENDIX: INSTALL OPERATING SYSTEM HTDOC-X577-en-130H 187 6. Select the Operating System you want to install. Select Windows Server 2016 Standard (Desktop Experience) and click Next. 7. Select the I accept the license terms option and click Next.
Page 188 - Select the location where you want to install and click Next.
APPENDIX: INSTALL OPERATING SYSTEM HTDOC-X577-en-130H 188 8. Select the Type of installation and click Next. In this case, you select Custom: Install Windows only (advanced) option. 9. Select the location where you want to install and click Next.
Page 189 - The installation status is displayed.
APPENDIX: INSTALL OPERATING SYSTEM HTDOC-X577-en-130H 189 10. The installation status is displayed. 11. You are asked to reboot the machine after the selected components are installed. Reboot the machine. 12. You are then required to setup the password for the built-in Administrator account. Type th...
Page 190 - Configure System Time and Time Zone; the application. The same applies for Flexera as well.; Locale; Honeywell Trace supports US-English locale settings only.
APPENDIX: INSTALL OPERATING SYSTEM HTDOC-X577-en-130H 190 13. The system will finalize and present a pre sign-in screen showing the current date and time. 19.2 Configure System Time and Time Zone Changing the Time Zone after installing the Honeywell Trace application affects the functioning of the a...
Page 191 - APPENDIX; Appendix; To enable RDP on the computer running Honeywell Trace server:
APPENDIX HTDOC-X577-en-130H 191 20 Appendix 20.1 Enable Remote Desktop Protocol (Not applicable to virtual computer) If you need to connect remotely to the computer on which Trace is installed, you must enable Remote Desktop Protocol. This is applicable for a physical machine but not to a virtual ma...
Page 193 - Open Windows Firewall Settings from the Control Panel again.
APPENDIX HTDOC-X577-en-130H 193 6. Open Windows Firewall Settings from the Control Panel again. 7. Click the Allow an app or feature through Windows Firewall option. 8. Click the BlockPort3389 option and ensure you check both Private and Public options and click OK.
Page 195 - Move Honeywell Trace Server from Domain to Workgroup; To move Honeywell Trace Server from Domain to Workgroup:; Move Honeywell Trace Server from Workgroup to Domain; To move Honeywell Trace Server from Workgroup to Domain:
APPENDIX HTDOC-X577-en-130H 195 20.2 Move Honeywell Trace Server from Domain to Workgroup To move Honeywell Trace Server from Domain to Workgroup: 1. Click the Start icon and right-click My Computer and click Properties. 2. Under Control Panel\System and Security\System, click Change Settings. 3. In...
Page 196 - Launch the Admin Console.; Duplicate gateway address issue; Remove the static IP route as discussed in the following links:
APPENDIX HTDOC-X577-en-130H 196 2. Click the Start icon and right-click My Computer and click Properties. 3. Under Control Panel\System and Security\System, click Change Settings. 4. In the System Properties window, click Change in the Computer Name tab. 5. Under Member of, select the Domain option ...
Page 197 - Click Finish to complete.; DataCollection and LSS-PT License groups.; Create web client users and assign to groups; the previous section.
APPENDIX HTDOC-X577-en-130H 197 20.5 Create user on domain controller to access Honeywell Trace web application You must create this user in Active Directory under the Domain Controller. To create a user (example: ptweb user) 1. Under the Active Directory of the Domain controller, right-click Users ...
Page 198 - name of the group appears. Select the group and click OK to complete.
APPENDIX HTDOC-X577-en-130H 198 5. Double-click the web client user name, and in the ensuing dialog box, click the Member of tab and click Add. 6. In the Select Groups dialog box, type the name of the group and click Check Names. The name of the group appears. Select the group and click OK to comple...
Page 199 - Repeat steps to associate all users to the required groups.
APPENDIX HTDOC-X577-en-130H 199 7. Repeat steps to associate all users to the required groups.
Page 200 - Open Internet Explorer, and click
APPENDIX HTDOC-X577-en-130H 200 20.8 Enable pop-up login prompt for internet browsers 1. Open Internet Explorer, and click . 2. Select Internet options, select the Security tab, and then click the Custom level button. 3. Scroll down, select Prompt for user name and password, and then click OK.
Page 201 - Restart Internet Explorer.; Bit-9 Application Whitelisting of Honeywell Trace Server; system. This list is called the whitelist.
APPENDIX HTDOC-X577-en-130H 201 4. Click Yes. 5. Click Apply. 6. Click OK. 7. Restart Internet Explorer. NOTE Once this Prompt for user name and password is enabled in Internet Explorer, it gets automatically enabled for Google Chrome. 20.9 Bit-9 Application Whitelisting of Honeywell Trace Server NO...
Page 202 - to whitelist if you are using the Bit9 application to whitelist.
APPENDIX HTDOC-X577-en-130H 202 For the Honeywell Trace server, the whitelist consists of the custom rules to whitelist the Honeywell Trace installers used by the following file locations that run installer executables. Use the following procedure to add four custom policies, one for each file locat...
Page 204 - Update Trace Server IP Address; between nodes on L3 and L4 nodes.
APPENDIX HTDOC-X577-en-130H 204 20.10 Update Trace Server IP Address In case the IP address of Trace Server has changed, use the Admin Console to update the IP Address. 1. Navigate to C:\Program Files\Honeywell\LSS-PT\AdminTool and launch the Honeywell.LSSPT.AdminConsole.exe on the L3 machine. 2. On...
Page 205 - Uncheck Caching enabled option
APPENDIX HTDOC-X577-en-130H 205 3. Navigate to Cache > General, configure the following settings and click Save. Uncheck Caching enabled option 4. Navigate to Security > Secure Interfaces and add the IP of the node on which Proxy+ is installed.
Page 207 - New object name: FQDN of L3 Trace node
APPENDIX HTDOC-X577-en-130H 207 7. Navigate to Access List > Objects and specify the following information New object name: FQDN of L3 Trace node New object type: select Client IP from the list Parameter: IP address of the L3 Trace node 8. Navigate to Access List > Rules and verify that ...
Page 210 - TROUBLESHOOTING; Troubleshooting; Trusted Sites procedure for IIS page Trace Server URL/Flexera URL; To resolve the URL issue:
TROUBLESHOOTING HTDOC-X577-en-130H 210 21 Troubleshooting 21.1 Trusted Sites procedure for IIS page Trace Server URL/Flexera URL To resolve the URL issue: 1. Double-click the IE icon with name Trace Server. Step Result: The URL opens in the web browser. 2. Go to top-right corner of the browser, clic...
Page 211 - Step Result: The Internet options dialog appears.
TROUBLESHOOTING HTDOC-X577-en-130H 211 Step Result: The Internet options dialog appears.
Page 212 - Go to Security tab, click Trusted sites
TROUBLESHOOTING HTDOC-X577-en-130H 212 3. Go to Security tab, click Trusted sites , 4. Click Add to add this website URL to list of trusted sites list. 5. Click OK. Now, go back to desktop and click IE icon again. It will work now. 21.2 Workaround for Trace URL and License Activation Utility URL bei...
Page 213 - Follow the below steps to set the default browser.
TROUBLESHOOTING HTDOC-X577-en-130H 213 Follow the below steps to set the default browser. 1. Click Start > Settings. 2. In settings, select System. 3. A list will appear on left-side. Select Default apps.
Page 214 - Choose the default for web browser as Internet Explorer.
TROUBLESHOOTING HTDOC-X577-en-130H 214 4. Choose the default for web browser as Internet Explorer.
Page 215 - Workaround for Service SA Collector failure (Error 1920); following error message.
TROUBLESHOOTING HTDOC-X577-en-130H 215 21.3 Workaround for Service SA Collector failure (Error 1920) If Service SA Collector does not start during Trace remote node installation, you will receive the following error message. To resolve this issue: 1. Click Cancel. 2. Run Trace Cleaner Utility to cle...
Page 217 - Retry the installation.
TROUBLESHOOTING HTDOC-X577-en-130H 217 3. Go to the right-side of the pane in Properties dialog, and see if the there is a tick-mark under Block column for the “Prevent execution of scripts from the Temp folder” rule. If yes, click the tick-mark to unblock it. 4. Click Save. 5. Retry the installatio...
Page 218 - Perform the following steps:; Click Personal folder to expand it, and then click Certificates
TROUBLESHOOTING HTDOC-X577-en-130H 218 Perform the following steps: NOTE After following the step-by-step procedure, the issue will be resolved only for Internet Explorer, but not Google Chrome. 1. Go to Trace server machine, click RUN, type mmc, and press Enter. 2. Console opens. Navigate to File &...
Page 224 - LVRLOG application not working for TPS systems; steps are divided into following phases
TROUBLESHOOTING HTDOC-X577-en-130H 224 16. Click Next. 17. Click Finish. 21.6 LVRLOG application not working for TPS systems If LVRLOG application (in TPS System) is not working, you must follow the following steps. The steps are divided into following phases Phase-1 1. UPLVR module should be loaded...
Page 226 - step. It will convey the communication status.
TROUBLESHOOTING HTDOC-X577-en-130H 226 If the green icon is not there, launch the PICMANC application as mentioned in previous step. It will convey the communication status. Phase-3 1. Go to Start, press (Windows icon+R), type regedit, and press Enter. 2. Go to following path: hklm\System\CurrentCon...
Page 227 - KNOWN ISSUES; Known Issues; Trace Data collector error issue; “Unable to cleanup data folder.”
KNOWN ISSUES HTDOC-X577-en-130H 227 22 Known Issues 22.1 Trace Data collector error issue While working on Trace Data Collector, if any log file is open, you will receive the following message: “Unable to cleanup data folder.” However, this issue does not affect the Trace Data Collector functioning.
Page 228 - GENERAL RELEASE SCN; General Release SCN; Resolved Issues; JIRA PAR
GENERAL RELEASE SCN HTDOC-X577-en-130H 228 23 General Release SCN 23.1 Introduction This Software Change Notice section contains important information that must be read prior to installing and working with Honeywell Trace R130. 23.2 JIRA PARs 23.2.1 Resolved Issues The following is the list of resol...
Page 232 - Siebel PARs
GENERAL RELEASE SCN HTDOC-X577-en-130H 232 JIRA PAR Issue - Description/Recovery/Workaround RTRACE -1852 For TPS, in Display View, navigation for few Referenced tags is not working for .DS files. RTRACE -1944 For Allen-Bradley ControlLogix, in few scenarios, Trace fails to retrieve the correct Sheet...
Page 234 - PATCH 1 SCN; Patch 1 SCN; If installing on...
PATCH 1 SCN HTDOC-X577-en-130H 234 24 Patch 1 SCN 24.1 Introduction This Patch Software Change Notice contains important information that must be read prior to installing and working with Honeywell Trace R130 Patch-1. Note that many of the Known Issues in previous section “General Release SCN” have ...
Page 235 - Restart the machine.
PATCH 1 SCN HTDOC-X577-en-130H 235 5. Click Finish. 6. Restart the machine. Trace Server at L3.5 / L4 1. Copy the update.exe from Trace_130.1_Patch1\L4 and paste in your Trace Server machine. 2. Right-click the update.exe, select “Run as Administrator”, and click Yes. 3. Honeywell Trace L4 Server Pa...
Page 238 - JIRA PARs
PATCH 1 SCN HTDOC-X577-en-130H 238 3. Select “Automatically close and attempt to restart applications”, and click OK. 4. Click Finish. 5. Restart the machine. 24.2 JIRA PARs 24.2.1 Resolved Issues The following is the list of resolved issues in Patch-1. JIRA PAR Issue - Description/Recovery/Workarou...
Page 241 - NOTICES; Notices; Trademarks; OneWirelessTM is a trademark of Honeywell International, Inc.; Other trademarks; Corporation in the United States and/or other countries.; Third-party licenses
NOTICES HTDOC-X577-en-130H 241 Notices Trademarks Experion®, PlantScape®, SafeBrowse®, TotalPlant®, and TDC 3000® are registered trademarks of Honeywell International, Inc. OneWireless™ is a trademark of Honeywell International, Inc. Other trademarks Microsoft and SQL Server are either registered tr...
Page 242 - Send an email to; Support; find your local CCC visit the website,; Training classes
NOTICES HTDOC-X577-en-130H 242 To report a potential security vulnerability against any Honeywell product, please follow the instructions at: https://honeywell.com/pages/vulnerabilityreporting.aspx Submit the requested information to Honeywell using one of the following methods: Send an email to [em...
Page 243 - Honeywell Process Solutions
HTDOC-X577-EN-130A November 2019 © 2019 Honeywell International Sàrl Honeywell Process Solutions 1250 W Sam Houston Pkwy S #150, Houston, TX 77042 Honeywell House, Skimped Hill Lane Bracknell, Berkshire, RG12 1EB Building #1, 555 Huanke Road, Zhangjiang Hi- Tech Park, Pudong New Area, Shanghai, Chin...