Honeywell 1902G BF - Troubleshooting Guide

Honeywell 1902G BF

Honeywell 1902G BF – Troubleshooting Guide, read for free online in PDF format. We hope this helps you resolve any issues you may have. If you have further questions, please contact us through the contact form.

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Table of Contents:

  • Page 2 – SCANNING
  • Page 3 – BLUETOOTH
  • Page 4 – GENERAL PERFORMANCE
  • Page 5 – Yes, with the exception of features relating to the battery,
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FAQs

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Xenon 1902g-bf Batter y-Free Wireless Scanner

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w w w.honey wellaidc.com

1

BAT TERY-FREE ALERTS

Q.

Q Why don’t I see any alerts?

Q.

A

Alerts only happen when the following

conditions have been met:

The discharge level specified for a

given alert has been reached.

The scanner is out of the base.

No scanning has occurred for 10 seconds.

They do not happen while scanning.

Q.

Q Why don’t alerts happen

while I am scanning?

Q.

A

Flashing a yellow or red LED in the middle of scanning

will incorrectly indicate to the operator that something
went wrong with the scanning operation, with the
risk that they will scan the barcode a second time
believing it was not successfully decoded the first

time. This leads to errors and customer complaints.

Q.

Q How many alerts are there?

Q.

A

There are three scanner alerts:

When charge level is down to approximately 50%

When charge level is down to approximately 30%

When charge level is down to approximately 10%

Q.

Q Why do I only see 2 alert levels?

Q.

A

The first charge level, when the charge level is down to

50%, is defaulted off to conserve power and extend

operating life of the scanner between charges.

Q.

Q How many scans will I get after an alert?

Q.

A

The amount of scans you get depends not only

on the quality of the barcode (the more difficult
to read, the more charge [power] is consumed
in attempting to read it) and the amount of time
between scans. (Super-capacitors lose charge
over time.) On average, you can expect:

50% charge alert (defaulted off so you may
not be getting this alert): 200+ scans

30% charge alert: 100+ scans

10% charge alert: 50+ scans

Q.

Q Can I turn off alerts?

Q.

A

Yes, all alerts can be turned off or on.

Q.

Q Are the number of flashes and

beeps configurable?

Q.

A

Yes, all alerts are configurable:

You can turn on or off the alert.

The number of flashes/beeps can be

configured from 1 to 9. However, the number
of flashes and beeps are always the same.

You can’t change the color of the LED flash.

You can’t configure at what charge

level the alert is activated.

Q.

Q Why does the scanner continue

to send out alerts?

Q.

A

Once you have reached an alert condi-
tion, every time you stop scanning for more
than 5 seconds (or place the scanner in the
base), the scanner will issue another alert.

Q.

Q Can I turn off super-cap charge alerts?

Q.

A

Yes, all of the scanner alerts are configurable.

They can be configured to be on or off. The first

alert, at approximately 50% charge left, is de-
faulted off. The other two alerts, at approximately

30% and 10% charge left, are defaulted on.

Xenon 1902g-bf

Batter y-Free Wireless Scanner FAQs

BSR idware GmbH

Jakob-Haringer-Str.3

A-5020 Salzburg
Web: www.bsr.at

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Summary

Page 2 - SCANNING

FAQs | Xenon 1902g-bf Batter y-Free Wireless Scanner | w w w.honey wellaidc.com 2 Q. Q I never saw the yellow alert – only the red alertQ. Why? Q. A There are two possible reasons why this may occur: • Alerts will not occur while scanning. So, if you were continuously scanning for a long time, it is...

Page 3 - BLUETOOTH

FAQs | Xenon 1902g-bf Batter y-Free Wireless Scanner | w w w.honey wellaidc.com 3 Q. Q Does the Xenon 1902g-bf scanner support presentation mode? Q. A Yes, it supports the same 2 standard presentation modes that other Xenon scanners support, plus a presentation mode specifically developed for the Xe...

Page 4 - GENERAL PERFORMANCE

FAQs | Xenon 1902g-bf Batter y-Free Wireless Scanner | w w w.honey wellaidc.com 4 Q. Q Why does the scanner beep (make noise) when it is charging? Q. A When the scanner has been fully discharged (does not scan anymore), there is not enough charge to maintain the Bluetooth connection. Under this cond...

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