Page 2 - Table of Contents
HandyTone-386 User Manual Grandstream Networks, Inc. 2 Table of Contents 1 WELCOME .................................................................................................................................. 3 2 INSTALLATION ........................................................................
Page 3 - Welcome
HandyTone-386 User Manual Grandstream Networks, Inc. 3 1 Welcome Congratulations on becoming an owner of HandyTone-386. You made an excellent choice and we hope you enjoy all of its capabilities. Grandstream's HandyTone-386 is an all-in-one VoIP integrated access device that features superb audio qu...
Page 4 - Installation; Top View; Interconnection Diagram of the HandyTone-386:
HandyTone-386 User Manual Grandstream Networks, Inc. 4 2 Installation HandyTone-386 Analog Telephone Adaptor is an all-in-one VoIP integrated device designed to be a total solution for networks providing VoIP services. The HandyTone-386 VoIP functionalities are available via regular analog telephone...
Page 6 - What is Included in the Package; One universal power adaptor; Safety Compliances
HandyTone-386 User Manual Grandstream Networks, Inc. 6 3 What is Included in the Package The HandyTone-386 package contains: 1) One HandyTone-386 2) One universal power adaptor 3) One Ethernet cable 3.1 Safety Compliances The HandyTone-386 is compliant with various safety standards including FCC/CE ...
Page 7 - Product Overview; Key Features; Supports dual SIP accounts via dual FXS ports
HandyTone-386 User Manual Grandstream Networks, Inc. 7 4 Product Overview 4.1 Key Features • Supports SIP 2.0(RFC 3261), TCP/UDP/IP, RTP/RTCP, HTTP, ICMP, ARP/RARP, DNS, DHCP (both client and server), NTP, PPPoE, STUN, TFTP, etc. • Supports dual SIP accounts via dual FXS ports • Powerful digital sig...
Page 8 - Hardware Specification; UL
HandyTone-386 User Manual Grandstream Networks, Inc. 8 4.2 Hardware Specification The table below lists the hardware specification of HandyTone-386. Model HandyTone-386 WAN interface 1xRJ45 10Base-T FXS telephone port 2xFXS PSTN Port 1x PSTN pass-through or life line port Button 1 LED Green and red ...
Page 9 - Basic Operations; Get Familiar with Voice Prompt; Direct IP Call
HandyTone-386 User Manual Grandstream Networks, Inc. 9 5 Basic Operations 5.1 Get Familiar with Voice Prompt HandyTone-386 has stored a voice prompt menu for quick browsing and simple configuration. Currently, the voice prompt menu and the LED button are designed for FXS port 1 only. To enter this v...
Page 10 - Make Phone Calls; Calling phone or extension numbers
HandyTone-386 User Manual Grandstream Networks, Inc. 10 5.2 Make Phone Calls 5.2.1 Calling phone or extension numbers To make a phone or extension number call: a) Dial the number directly and wait for 4 seconds (default “No Key Entry Timeout”). Or b) Dial the number directly, and press # (assuming t...
Page 11 - followed by pressing the “#” key if it is; Blind Transfer; Attended Transfer; Attend Transfer
HandyTone-386 User Manual Grandstream Networks, Inc. 11 Examples: If the target IP address is 192.168.0.160, the dialing convention is Voice Prompt with option 47, then 192168000160 followed by pressing the “#” key if it is configured as a send key or wait 4 seconds. In this case, the default destin...
Page 12 - Send and Receive PSTN Calls Through PSTN Line Port; Call Features; Call Features Table
HandyTone-386 User Manual Grandstream Networks, Inc. 12 Note: When intended Transfer failed, if A hangs up, the HandyTone-386 will ring user A again to remind A that B is still on the call, by pressing FLASH or Hook again will restore the conversation between A and B. 5.2.5 3-way Conferencing Assumi...
Page 13 - PSTN Pass Through / Life Line; FAX Support; RED LED
HandyTone-386 User Manual Grandstream Networks, Inc. 13 To use this feature, dial “*90” and get the dial tone. Then dial the forward number and “#” for a dial tone, then hang up. *91 Cancel Busy Call Forward To cancel “Busy Call Forward”, dial “*91” and get the dial tone, then hang up *92 Delayed Ca...
Page 14 - Configuration Guide; Configuring HandyTone-386 WAN IP through Voice Prompt; DHCP Mode; Configuring HandyTone-386 with Web Browser; Access the Web Configuration Menu; is the IP address of the phone.; End User Configuration
HandyTone-386 User Manual Grandstream Networks, Inc. 14 6 Configuration Guide 6.1 Configuring HandyTone-386 WAN IP through Voice Prompt 6.1.1 DHCP Mode Follow section 5.1 with voice menu option 01 to enable HandyTone-386 to use DHCP. 6.1.2 STATIC IP Mode Follow section 5.1 with voice menu option 01 ...
Page 15 - Grandstream Device Configuration; Daylight Savings
HandyTone-386 User Manual Grandstream Networks, Inc. 15 Grandstream Device Configuration Password Login All Rights Reserved Grandstream Networks, Inc. 2005 The password is case sensitive and the factory default password for End User is “123”. After a correct password is entered in the login screen, ...
Page 16 - IP Address; Yes
HandyTone-386 User Manual Grandstream Networks, Inc. 16 End User Password This contains the password to access the Web Configuration Menu. This field is case sensitive. IP Address There are 2 modes under which the HandyTone ATA can operate: - If DHCP mode is enabled, then all the field values for th...
Page 17 - This field shows WAN port IP address.
HandyTone-386 User Manual Grandstream Networks, Inc. 17 MAC Address The device ID, in HEX format. This is a very important ID for ISP troubleshooting. WAN IP Address This field shows WAN port IP address. Product Model This field contains the product model info. Software Version Program: This is the ...
Page 19 - Voice Frames per TX:
HandyTone-386 User Manual Grandstream Networks, Inc. 19 Send DTMF: in-audio via RTP (RFC2833) via SIP INFO DTMF Payload Type: 101 General Misc. Settings: Preferred Vocoder: (in listed order) choice 1: current setting is " PCMU" choice 2: current setting is " PCMA " choice 3: current ...
Page 20 - Use NAT IP; Admin Password; SIP Server’s URI or IP address; Outbound Proxy; SIP Outbound Proxy Server’s URI or IP address
HandyTone-386 User Manual Grandstream Networks, Inc. 20 Yes, STUN server is: stun.mycompany.com (URI or IP:port) keep-alive interval: 20 (in seconds, default 20 seconds) Use NAT IP (if specified, this IP address is used in SIP/SDP message) Proxy-Require: (if specified, the content will appear in Pro...
Page 21 - SIP service subscriber’s User ID
HandyTone-386 User Manual Grandstream Networks, Inc. 21 SIP User ID SIP service subscriber’s User ID Authenticate ID SIP service subscriber’s Authenticate ID. Can be identical to or different from SIP User ID Authenticate Password SIP service subscriber’s account password Name SIP service subscriber...
Page 22 - This sets the iLBC size in 20ms or 30ms; Silence Suppression
HandyTone-386 User Manual Grandstream Networks, Inc. 22 Voice Frames per TX This field contains the number of voice frames to be transmitted in a single packet. When setting this value, the user should be aware of the requested packet time (used in SDP message) as a result of configuring this parame...
Page 23 - Early Dial; Default is No. Use only if proxy supports 484 response; Dial Plan Prefix; Sets the prefix added to each dialed number; Use Random Port
HandyTone-386 User Manual Grandstream Networks, Inc. 23 User ID is Phone Number If the HandyTone ATA has an assigned PSTN telephone number, this field should be set to “Yes”. Otherwise, set it to “No”. If “Yes” is set, a “user=phone” parameter will be attached to the “From” header in SIP request Ear...
Page 24 - Select the onhook voltage to suit different area or PBX.
HandyTone-386 User Manual Grandstream Networks, Inc. 24 Subscribe for MWI: Default is No. When set to “Yes” a SUBSCRIBE for Message Waiting Indication will be sent periodically. Offhook Auto-Dial This parameter allows users to configure a User ID or extension number to be automatically dialed upon o...
Page 25 - Syslog Level; sent or received SIP message (DEBUG level); PSTN Access Code
HandyTone-386 User Manual Grandstream Networks, Inc. 25 Syslog Level Select the ATA to report the log level. Default is NONE. The level is one of DEBUG, INFO, WARNING or ERROR. Syslog messages are sent based on the following events: • product model/version on boot up (INFO level) • NAT related info ...
Page 26 - Your configuration changes have been saved.; Rebooting the HandyTone-386 from Remote; You may relogin by clicking on the link below in 30 seconds.; Configuration through a Central Server
HandyTone-386 User Manual Grandstream Networks, Inc. 26 Grandstream Device Configuration STATUS BASIC SETTINGS ADVANCED SETTINGS Your configuration changes have been saved. They will take effect on next reboot. All Rights Reserved Grandstream Networks, Inc. 2004 Users are recommended to power cycle ...
Page 28 - Software Upgrade; Upgrade through TFTP; provides a
HandyTone-386 User Manual Grandstream Networks, Inc. 28 7 Software Upgrade 7.1 Upgrade through HTTP (pending) To upgrade software, HandyTone-386 can be configured with an HTTP server where the new code image file is located. For example, following URL in the HTTP Upgrade Server: http://firmware.myco...
Page 30 - Restore Factory Default Setting; Warning; Enter “99” and get the voice prompt “Reset”.
HandyTone-386 User Manual Grandstream Networks, Inc. 30 8 Restore Factory Default Setting Warning : Restore the Factory Default Setting will delete all configuration information of the device. Please disconnect network cable and power cycle the unit before trying to reset the unit to factory default...
