Page 2 - GXW-400x User Manual; TABLE OF CONTENTS; GXW-400X USER MANUAL
Grandstream Networks, Inc. GXW-400x User Manual Page 2 of 31 Firmware 1.0.0.17 Last Updated: 12/2006 TABLE OF CONTENTS GXW-400X USER MANUAL WELCOME.................................................................................................................................................... 4 CO...
Page 3 - TABLE OF FIGURES; TABLE OF TABLES; GUI INTERFACES
Grandstream Networks, Inc. GXW-400x User Manual Page 3 of 31 Firmware 1.0.0.17 Last Updated: 12/2006 TABLE OF FIGURES GXW-400X USER MANUAL F IGURE 1: D IAGRAM OF GXW–400 X B ACK P ANEL ........................................................................................... 5 F IGURE 2: D IAGRAM O...
Page 4 - ELCOME; Gateway GXW–400x Overview; examples
Grandstream Networks, Inc. GXW-400x User Manual Page 4 of 31 Firmware 1.0.0.17 Last Updated: 12/2006 W ELCOME Thank you for purchasing the Grandstream GXW–400x IP Analog FXS Gateway. The GXW–400x is a cost effective, easy to use and easy to configure IP communications solution for any business. The ...
Page 5 - QUIPMENT; ONNECT THE; GXW; VIDEO IN
C ONNECTING Y OUR GXW–400x Connecting your GXW–400x is easy. Before you begin, please verify the contents of the GXW–400x package. E QUIPMENT P ACKAGING Unpack and check all accessories. Equipment included in the package: • one 12V universal power adapter • one Ethernet cable • one device unit C ONN...
Page 6 - Indicates Power. Remains ON when Power is connected and turned ON.; AFETY; the products and void the manufacturer warranty.
Once the GXW is turned on and configured, the front display panel indicates the status of the unit. F IGURE 2: D IAGRAM OF GXW–400 X D ISPLAY P ANEL FXS port status GXW - 400x Display LEDs T ABLE 2: D EFINITIONS OF THE GXW D ISPLAY P ANEL Power LED Indicates Power. Remains ON when Power is connected...
Page 7 - INTERNET; Anywhere in the world
A PPLICATION D ESCRIPTION There are three scenarios where the GXW–400x series can be effectively used to enable any business to leverage the benefits of VoIP and the Internet. S CENARIO O NE : GXW- 400 X FXS G ATEWAY C ONFIGURATION / PBX S CENARIO , V O IP INTERNET CLOUD Anywhere in the world GXW FX...
Page 8 - EATURES; OFTWARE
S CENARIO T HREE : GXW–410x & GXW–400x S CENARIO / T OLL - FREE C ALLING BETWEEN L OCATIONS Branch A - Boston, MA 4 employees Branch B – Denver, CO I I n n t t e e r r n n e e t t C C l l o o u u d d GXW 400x GXW 410x PSTN Analog Lines P P S S T T N N C C l l o o u u d d FX0 Lines GXW–400 X F EA...
Page 9 - GXW– 400x FXS Analog Gateway Series
Grandstream Networks, Inc. GXW-400x User Manual Page 9 of 31 Firmware 1.0.0.17 Last Updated: 12/2006 T ABLE 3: GXW–400 X S OFTWARE F EATURES GXW– 400x FXS Analog Gateway Series Telephone Interfaces GXW-4004: 4 ports, 2 SIP accounts & profiles GXW-4008: 8 ports, 2 SIP accounts & profiles FXS,...
Page 10 - or 8 FXS ports; certified
Grandstream Networks, Inc. GXW-400x User Manual Page 10 of 31 Firmware 1.0.0.17 Last Updated: 12/2006 H ARDWARE F EATURES • 4 or 8 FXS ports • Two RJ-45 (switched or routed) • Auto detect Ethernet polarity • PC Console connection • PSTN fail-over port T ABLE 4: H ARDWARE S PECIFICATION OF GXW–400 X ...
Page 11 - SING THE; ONFIGURING THE; NAT; private network
Grandstream Networks, Inc. GXW-400x User Manual Page 11 of 31 Firmware 1.0.0.17 Last Updated: 12/2006 U SING THE W EB C ONFIGURATION P AGES 1. Connect the Power to the GXW-400x unit. 2. Connect an Ethernet cable between the LAN port on GXW–400x to your PC. 3. Your PC will be assigned an IP address l...
Page 12 - DTMF; DTMF Settings are in Profile pages.; VOCODER; iLBC
Grandstream Networks, Inc. GXW-400x User Manual Page 12 of 31 Firmware 1.0.0.17 Last Updated: 12/2006 DTMF M ETHODS DTMF Settings are in Profile pages. • DTMF in-audio • DTMF via RTP (RFC2833) • DTMF via SIP INFO Enable one or more DTMF methods based on your PBX system. P REFERRED VOCODER (C ODEC ) ...
Page 13 - NDERSTANDING; on; Menu; ”: configure all the IP address information through
Grandstream Networks, Inc. GXW-400x User Manual Page 13 of 31 Firmware 1.0.0.17 Last Updated: 12/2006 B ASIC O PERATIONS U NDERSTANDING GXW V OICE P ROMPTS GXW–400x has a stored voice prompt menu for quick browsing and simple configuration. Enter *** on the standard analog phone connected to any FXS...
Page 14 - Five Success Tips when using the Voice Prompt; LACING; ALLING PHONE OR EXTENSION NUMBERS; IP; Use Random Port
Grandstream Networks, Inc. GXW-400x User Manual Page 14 of 31 Firmware 1.0.0.17 Last Updated: 12/2006 Five Success Tips when using the Voice Prompt 1. “*” shifts down to the next menu option 2. “#” returns to the main menu 3. “9” functions as the ENTER key in many cases to confirm an option 4. All e...
Page 15 - Blind Transfer; Enable Call Feature; Attended Transfer; Attend Transfer; FLASH
Grandstream Networks, Inc. GXW-400x User Manual Page 15 of 31 Firmware 1.0.0.17 Last Updated: 12/2006 E XAMPLES OF D IRECT IP C ALLS : 1. If the target IP address is 192.168.0.10, the dialing convention is: Voice Prompt with option 47, then 192 168 000 010 followed by the “#” key or wait 4 seconds. ...
Page 16 - Star Code Style 3-way Conference; Caller A presses; to receive a dial tone. (Hook Flash for older model phones); Bellcore Style 3-way Conference; Use Bellcore Style 3-
Grandstream Networks, Inc. GXW-400x User Manual Page 16 of 31 Firmware 1.0.0.17 Last Updated: 12/2006 3-W AY C ONFERENCING Star Code Style 3-way Conference Caller A wants to bring third Caller C into conference: 1. Caller A presses FLASH to receive a dial tone. (Hook Flash for older model phones) 2....
Page 17 - ALL; Key; PSTN
Grandstream Networks, Inc. GXW-400x User Manual Page 17 of 31 Firmware 1.0.0.17 Last Updated: 12/2006 C ALL F EATURES The GXW–400x supports traditional and advanced telephony features. These features are easy to use with any phone. T ABLE 6: C ALL F EATURES T ABLE (S TAR C ODE ) Key Call Features *2...
Page 18 - Using the PPPoE feature
Grandstream Networks, Inc. GXW-400x User Manual Page 18 of 31 Firmware 1.0.0.17 Last Updated: 12/2006 T ABLE 7: B ASIC S ETTINGS P AGE D EFINITIONS End User Password Password to access the Web Configuration Menu. This field is case sensitive with a maximum length of 25 characters. Web Port By defaul...
Page 19 - The device ID in HEX format. This is needed for ISP troubleshooting.; DVANCED; Using the Web Configuration; Grandstream Device Configuration
T ABLE 8: S TATUS P AGE D EFINITIONS MAC Address The device ID in HEX format. This is needed for ISP troubleshooting. WAN IP Address Shows LAN IP address of GXW–400x Product Model Contains the product model info. Software Version Program: This is the main software release. Boot and Loader are not ch...
Page 20 - Value used for layer 2 VLAN tag. Default setting is
Grandstream Networks, Inc. GXW-400x User Manual Page 20 of 31 Firmware 1.0.0.17 Last Updated: 12/2006 T ABLE 9: A DVANCED C ONFIGURATION P AGE D EFINITIONS Admin Password Administrator password. Only the administrator can configure the “Advanced Settings” page. Password field is purposely left blank...
Page 21 - Example; FXS; FXS Port Number
Grandstream Networks, Inc. GXW-400x User Manual Page 21 of 31 Firmware 1.0.0.17 Last Updated: 12/2006 Syslog Server The IP address or URL of System log server. This feature is especially useful for the ITSP (Internet Telephone Service Provider) Syslog Level Select the GXW–400x to report the log leve...
Page 22 - with no specified STUN server
Grandstream Networks, Inc. GXW-400x User Manual Page 22 of 31 Firmware 1.0.0.17 Last Updated: 12/2006 T ABLE 11: P ROFILE P AGE D EFINITIONS Profile Active When set to Yes the SIP Profile is activated. SIP Server SIP Server’s IP address or Domain name provided by VoIP service provider. Outbound Prox...
Page 25 - Polarity Reversal; Default is; Gain; AVING THE
Polarity Reversal Default is No . If set to “Yes”, polarity will be reversed upon call establishment and termination. Hook Flash timing Gain Handset volume adjustment. RX is for receiving volume, TX is for transmission volume. Default values are 0dB for both parameters. Loudest volume: +6dB Lowest v...
Page 26 - IRMWARE; HTTP; “Firmware Upgrade and Provisioning: Upgrade Via”; TFTP; “Firmware Upgrade and Provisioning: Upgrade Via”; TFTP
Grandstream Networks, Inc. GXW-400x User Manual Page 26 of 31 Firmware 1.0.0.17 Last Updated: 12/2006 F IRMWARE U PGRADE Our latest official release can be downloaded from: http://www.grandstream.com/y-firmware.htm . To upgrade your unit firmware, follow these steps: 1. Under Advanced Settings webpa...
Page 27 - Directions For Downloading TFTP Server; You can also download the free HTTP server from; ESTORE; FACTORY; The; only; Insert a pin in this hole, and press for about 7 seconds.
Grandstream Networks, Inc. GXW-400x User Manual Page 27 of 31 Firmware 1.0.0.17 Last Updated: 12/2006 Directions For Downloading TFTP Server : 1. Unzip the file and put all of the files under the root directory of the TFTP server. 2. Put the PC running the TFTP server and the GXW–400x in the same LA...
Page 28 - LOSSARY OF; ADSL; omain
Grandstream Networks, Inc. GXW-400x User Manual Page 28 of 31 Firmware 1.0.0.17 Last Updated: 12/2006 G LOSSARY OF T ERMS ADSL Asymmetric Digital Subscriber Line: Modems attached to twisted pair copper wiring that transmit from 1.5 Mbps to 9 Mbps downstream (to the subscriber) and from 16 kbps to 80...
Page 29 - FQDN; Dynamic Host Configuration Protocol; two types
Grandstream Networks, Inc. GXW-400x User Manual Page 29 of 31 Firmware 1.0.0.17 Last Updated: 12/2006 FQDN Fully Qualified Domain Name. A FQDN consists of a host and domain name, including top-level domain. For example, www.grandstream.com is a fully qualified domain name. www is the host, Grandstre...
Page 30 - MTU; connections
Grandstream Networks, Inc. GXW-400x User Manual Page 30 of 31 Firmware 1.0.0.17 Last Updated: 12/2006 MTU A Maximum Transmission Unit (MTU) is the largest size packet or frame , specified in octet s (eight- bit bytes), that can be sent in a packet- or frame-based network such as the Internet. The ma...
Page 31 - UDP; User Datagram Protocol (UDP) is one of the core protocols of the
Grandstream Networks, Inc. GXW-400x User Manual Page 31 of 31 Firmware 1.0.0.17 Last Updated: 12/2006 UDP User Datagram Protocol (UDP) is one of the core protocols of the Internet protocol suite . Using UDP, programs on networked computers can send short messages known as datagrams to one another. U...
