Page 2 - Copyright Notice; Copyright; Trademarks; BroadWorks
GRANDSTREAM GXP21XX/GXV3140/GXV3175 SERIES PHONES 20-BD5320-00 © 2011 GRANDSTREAM. PAGE 2 OF 45 BroadWorks ® Guide Copyright Notice Copyright © 2011 Grandstream Networks, Inc. All rights reserved. Any technical documentation that is made available by Grandstream Networks, Inc. is proprietary and con...
Page 3 - Document Revision History
GRANDSTREAM GXP21XX/GXV3140/GXV3175 SERIES PHONES 20-BD5320-00 © 2011 GRANDSTREAM PAGE 3 OF 45 Document Revision History Version Reason for Change 1.1 Introduced document for Grandstream GXP21xx/GXP14xx/GXV31xx in validation with BroadWorks Release 17.0. 1.2 Edited and published document. 1.3 Added ...
Page 4 - Table of Contents
GRANDSTREAM GXP21XX/GXV3140/GXV3175 SERIES PHONES 20-BD5320-00 © 2011 GRANDSTREAM PAGE 4 OF 45 Table of Contents 1 Overview .......................................................................................................................................... 6 2 Interoperability Status ......
Page 5 - Table of Figures
GRANDSTREAM GXP21XX/GXV3140/GXV3175 SERIES PHONES 20-BD5320-00 © 2011 GRANDSTREAM PAGE 5 OF 45 Table of Figures Figure 1 Shared Call Appearance Configuration .................................................................................... 18 Figure 2 System Default Tag Settings ..................
Page 6 - Overview
GRANDSTREAM GXP21XX/GXV3140/GXV3175 SERIES PHONES 20-BD5320-00 © 2011 GRANDSTREAM PAGE 6 OF 45 1 Overview This document describes the configuration procedures required for the Grandstream GXP21xx/GXP14xx/GXV31xx phones to be interoperable with BroadWorks. This includes the following Grandstream phon...
Page 7 - Interoperability Status; Verified Versions; Compatible Versions; Interface Capabilities Supported; BroadWorks SIP Access Device Interoperability Test Plan
GRANDSTREAM GXP21XX/GXV3140/GXV3175 SERIES PHONES 20-BD5320-00 © 2011 GRANDSTREAM PAGE 7 OF 45 2 Interoperability Status This section provides the known interoperability status of the Grandstream GXP21xx/GXV3140/GXV3175 with BroadWorks. This includes the version(s) tested, capabilities supported and...
Page 11 - Known Issues; The
GRANDSTREAM GXP21XX/GXV3140/GXV3175 SERIES PHONES 20-BD5320-00 © 2011 GRANDSTREAM PAGE 11 OF 45 BroadWorks SIP Access Device Interoperability Test Plan Support Table Test Plan Package Test Plan Package Items Supported Comments Incoming Invite Yes Video – Basic Video Calls Call Origination NA Call Te...
Page 12 - BroadWorks Configuration; BroadWorks Device Profile Configuration; BroadWorks Device Management; Grandstream Identity/Device Profile; Standard Options; Advanced Options
GRANDSTREAM GXP21XX/GXV3140/GXV3175 SERIES PHONES 20-BD5320-00 © 2011 GRANDSTREAM PAGE 12 OF 45 3 BroadWorks Configuration This section identifies the required BroadWorks device profile for the Grandstream GXP21xx/GXV3140/GXV3175 as well as any other unique BroadWorks configuration required for inte...
Page 13 - Auto Configuration Options; BroadWorks Configuration Steps; No special BroadWorks configuration is required.
GRANDSTREAM GXP21XX/GXV3140/GXV3175 SERIES PHONES 20-BD5320-00 © 2011 GRANDSTREAM PAGE 13 OF 45 Auto Configuration Soft Client Requires BroadWorks Call Waiting Tone Advice of Charge Capable X Forwarding Override Conference Device Music On Hold Device Requires BroadWorks Digit Collection Requires MWI...
Page 14 - Configuration Files
GRANDSTREAM GXP21XX/GXV3140/GXV3175 SERIES PHONES 20-BD5320-00 © 2011 GRANDSTREAM PAGE 14 OF 45 4 GXP21xx/GXP14xx/GXV31xx Configuration Grandstream GXP21xx/GXP14xx/GXV31xx can be configured via web GUI as well as via the Configuration File through TFTP or HTTP/HTTPS. The GXP21xx/GXP14xx/GXV31xx acce...
Page 15 - System Level Configuration
GRANDSTREAM GXP21XX/GXV3140/GXV3175 SERIES PHONES 20-BD5320-00 © 2011 GRANDSTREAM PAGE 15 OF 45 4.1 System Level Configuration This section describes system-wide configuration items that are generally required for each GXP21xx/GXP14xx/GXV31xx to work with BroadWorks. Subscriber-specific settings are...
Page 16 - Subscriber Level Configuration Parameters
GRANDSTREAM GXP21XX/GXV3140/GXV3175 SERIES PHONES 20-BD5320-00 © 2011 GRANDSTREAM PAGE 16 OF 45 4.2 Subscriber Level Configuration Parameters This section identifies the device-specific parameters, including registration and authentication. These settings must be unique across devices to be matched ...
Page 18 - Shared Call Appearance Configuration; Figure 1 Shared Call Appearance Configuration
GRANDSTREAM GXP21XX/GXV3140/GXV3175 SERIES PHONES 20-BD5320-00 © 2011 GRANDSTREAM PAGE 18 OF 45 4.3 Shared Call Appearance Configuration The Shared Call Appearance (SCA) feature allows the administrator to add multiple locations to a given line. Any of the locations can be used to originate or recei...
Page 19 - Bob’s Phone Configuration
GRANDSTREAM GXP21XX/GXV3140/GXV3175 SERIES PHONES 20-BD5320-00 © 2011 GRANDSTREAM PAGE 19 OF 45 4.3.1 Bob’s Phone Configuration The following steps are used to configure line 1 for Bob’s phone. This line rings when Bob is called, so it has Bob’s authentication information. Step Command Purpose Step ...
Page 20 - Joe’s Phone Configuration
GRANDSTREAM GXP21XX/GXV3140/GXV3175 SERIES PHONES 20-BD5320-00 © 2011 GRANDSTREAM PAGE 20 OF 45 4.3.2 Joe’s Phone Configuration The following steps are used to configure line 1 for Joe’s phone. This line rings when Joe is called, so it has Joe’s authentication information. Step Command Purpose Step ...
Page 21 - Device Management; Device Management Capabilities Supported
GRANDSTREAM GXP21XX/GXV3140/GXV3175 SERIES PHONES 20-BD5320-00 © 2011 GRANDSTREAM PAGE 21 OF 45 5 Device Management The BroadWorks Device Management feature provides the capability to automate generation of device configuration files. This section identifies the device management capabilities suppor...
Page 22 - Device Management Configuration; Configure BroadWorks Tags
GRANDSTREAM GXP21XX/GXV3140/GXV3175 SERIES PHONES 20-BD5320-00 © 2011 GRANDSTREAM PAGE 22 OF 45 BroadWorks Device Management Interoperability Test Plan Support Table Test Plan Package Test Plan Package Items Supported Comments File Inspection Inspect System Config File NA Config files cannot be retr...
Page 23 - Example; Figure 2 System Default Tag Settings
GRANDSTREAM GXP21XX/GXV3140/GXV3175 SERIES PHONES 20-BD5320-00 © 2011 GRANDSTREAM PAGE 23 OF 45 5.2.1.1 Create System Default Tags Browse to System Æ Resources Æ Device Management Tag Sets and select the System Default tag set. Add the system default tags in the following table if they do not alread...
Page 24 - Configure BroadWorks Device Profile
GRANDSTREAM GXP21XX/GXV3140/GXV3175 SERIES PHONES 20-BD5320-00 © 2011 GRANDSTREAM PAGE 24 OF 45 5.2.1.2 Create Device Type Specific Tags Browse to System Æ Resources Æ Device Management Tag Sets and select Add to add a new tag set. Configure the tag set name using the device name Grandstream GXP GXV...
Page 25 - Figure 3 Configuration Method 1: Import; System
GRANDSTREAM GXP21XX/GXV3140/GXV3175 SERIES PHONES 20-BD5320-00 © 2011 GRANDSTREAM PAGE 25 OF 45 Example: Figure 3 Configuration Method 1: Import Firmware files must be obtained from Grandstream. The firmware files are defined for the device profile type but the binaries are not included in the impor...
Page 27 - Figure 4 Auto Configuration Options Settings; Configure Device Management Options
GRANDSTREAM GXP21XX/GXV3140/GXV3175 SERIES PHONES 20-BD5320-00 © 2011 GRANDSTREAM PAGE 27 OF 45 Example Auto Configuration Options settings: Figure 4 Auto Configuration Options Settings 5.2.2.2.1.2 Configure Device Management Options Modify the device profile type Device Management Options as direct...
Page 28 - Figure 5 Device Management Options Settings; firmware files directly from Grandstream.
GRANDSTREAM GXP21XX/GXV3140/GXV3175 SERIES PHONES 20-BD5320-00 © 2011 GRANDSTREAM PAGE 28 OF 45 Example Device Management Options settings: Figure 5 Device Management Options Settings 5.2.2.2.2 Define Device Profile Type Files This section describes the BroadWorks Device Management configuration nec...
Page 29 - Browse
GRANDSTREAM GXP21XX/GXV3140/GXV3175 SERIES PHONES 20-BD5320-00 © 2011 GRANDSTREAM PAGE 29 OF 45 Parameters not identified in the following table can normally be left as defaults. Parameter Value Description/Notes Device Access File Format cfg%BWMACADDRESS%.xml This is the filename format the phone u...
Page 30 - Figure 6 Device-Specific File Settings; Files
GRANDSTREAM GXP21XX/GXV3140/GXV3175 SERIES PHONES 20-BD5320-00 © 2011 GRANDSTREAM PAGE 30 OF 45 Example Device-Specific File settings: Figure 6 Device-Specific File Settings 5.2.2.2.2.2 Static Files Static files are files such as firmware and media files that are not configurable and/or do not make ...
Page 33 - Figure 7 Static File Settings; Create Device Profile Instance; Browse to the BroadWorks
GRANDSTREAM GXP21XX/GXV3140/GXV3175 SERIES PHONES 20-BD5320-00 © 2011 GRANDSTREAM PAGE 33 OF 45 Example Static File settings: Figure 7 Static File Settings 5.2.3 Create Device Profile Instance This section describes how to create a BroadWorks device profile instance for an individual Grandstream pho...
Page 34 - Figure 8 Identity/Device Profile Add Settings; Configure Grandstream GXP21xx/GXP14xx/GXV31xx
GRANDSTREAM GXP21XX/GXV3140/GXV3175 SERIES PHONES 20-BD5320-00 © 2011 GRANDSTREAM PAGE 34 OF 45 Parameter Value Description/Notes Identity/Device Profile Type <grandstream-device-profile-type> Example: Grandstream GXV3175 Select from the dropdown one of the Grandstream device profile types cre...
Page 35 - Figure 9 GXP21xx/GXP14xx Advanced Settings; Maintenance
GRANDSTREAM GXP21XX/GXV3140/GXV3175 SERIES PHONES 20-BD5320-00 © 2011 GRANDSTREAM PAGE 35 OF 45 that when a unit is powered up, it automatically contacts the Grandstream provisioning server. The Grandstream provisioning server then redirects the unit to the appropriate BroadWorks XSP server. The uni...
Page 36 - Figure 10 GXV31xx Upgrade Settings
GRANDSTREAM GXP21XX/GXV3140/GXV3175 SERIES PHONES 20-BD5320-00 © 2011 GRANDSTREAM PAGE 36 OF 45 HTTP/HTTPS Password: BroadWorks Device Access Password Example: 123456 Upgrade Via: HTTP (or HTTPS) Firmware Server Path: Device Management server (XSP) device address URL Example: xsp1.broadworks.n...
Page 37 - Appendix A: Sample GXP21xx/GXP14xx/GXV31xx Configuration Files; NOTE: This is an example file and should be used for reference only.
GRANDSTREAM GXP21XX/GXV3140/GXV3175 SERIES PHONES 20-BD5320-00 © 2011 GRANDSTREAM PAGE 37 OF 45 Appendix A: Sample GXP21xx/GXP14xx/GXV31xx Configuration Files NOTE: The following samples are examples and should be used as a reference only. DO NOT CUT AND PASTE THESE EXAMPLES TO GENERATE YOUR CONFIGU...
Page 45 - References; Available from Grandstream at:
GRANDSTREAM GXP21XX/GXV3140/GXV3175 SERIES PHONES 20-BD5320-00 © 2011 GRANDSTREAM PAGE 45 OF 45 References [1] Grandstream Networks, Inc. 2011. GXP21xx/GXP14xx/GXV31xx User Manual . Available from Grandstream at:
