Page 2 - INSTALLATION; GXV; PRODUCT OVERVIEW; LCD; SOFTWARE UPGRADE & CUSTOMIZATION
T ABLE OF C ONTENTS GXW–3000 U SER M ANUAL WELCOME ..................................................................................................................................................................2 GXV-3000 O VERVIEW .....................................................................
Page 3 - GUI
T ABLE OF F IGURES GXW–3000 U SER M ANUAL F IGURE 1: C ONNECTING THE GXV-3000 ............................................................................................ 4 F IGURE 2: GXV LCD S CREEN .......................................................................................................
Page 4 - Page; ELCOME; VERVIEW
Grandstream Networks, Inc. GXV-3000 User Manual Page 2 of 46 Firmware 1.0.1.7 Updated: 06/2007 W ELCOME Thank you for purchasing the Grandstream GXV-3000 IP Video Phone. The GXV-3000 is a cost effec-tive, easy to use and easy to configure IP video communications solution. The GXV-3000 supports popu-...
Page 5 - NSTALLATION; Handset; age the GXV-3000 and will void the manufacturer warranty.
I NSTALLATION Unpack and check all accessories. Equipment included in the package: The GXV-3000 phone package contains: 1. One GXV-3000 Main Case 2. One Handset 3. One Phone Cord 4. One Universal Power Adaptor 5. One Ethernet Cable 6. Two Wall Mount Sustaining Brackets S AFETY C OMPLIANCES The GXV-3...
Page 6 - IDEO; 0/100Mbps RJ-45 port for connecting PC as switch mode
C ONNECTING Y OUR GXV IP V IDEO P HONE F IGURE 1: C ONNECTING THE GXV-3000 NETWORK/PC RJ-45 10/100Mbps ports 2x USB ports Power jack Video/Audio jack Headset Jack T ABLE 1: D EFINITIONS OF THE GXV-3000 C ONNECTORS USB USB Interface for external USB device like flash to store captured image, ring ton...
Page 7 - Tab; extension up
W ALL M OUNT GXV-3000 can be wall mounted. The two (2) wall mount sustaining brackets can be attached to the bot-tom of the main body: To position the phone on the wall, place two fixed hangers on the wall, hang the back of the phone on the fixed hangers. The two sustaining brackets will balance the...
Page 8 - Desktop View; width from 32kbps – 1Mbps.
P RODUCT O VERVIEW Desktop View Side View Back View Closed T ABLE 2: GXV K EY F EATURES IN A G LANCE Open Standards Compatible SIP 2.0, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP/RARP, ICMP, DNS (A record and SRV), DHCP, PPPoE, TFTP, NTP. Network Interfaces Dual 10/100mbps Ethernet ports, 2 USB (2.0) hos...
Page 10 - SING; IP; ETTING; Icon
U SING GXV-3000 IP V IDEO P HONE G ETTING F AMILIAR WITH LCD F IGURE 2: GXV LCD S CREEN Handset/Speaker/Ringer Volume Grandstream Networks, Inc. GXV-3000 User Manual Page 8 of 46 Firmware 1.0.1.7 Updated: 06/2007 The LCD display disappears when the screensaver is on. If you do not want the LCD displ...
Page 11 - Hold Speaker Send/Re-Dial Standard Keypad
F IGURE 3: G ETTING F AMILIAR WITH K EYPAD Grandstream Networks, Inc. GXV-3000 User Manual Page 9 of 46 Firmware 1.0.1.7 Updated: 06/2007 Hold Speaker Send/Re-Dial Standard Keypad OSD/Camera Loopback Display On/Off key Address Book Menu Keys Conference Transfer Mute/Del Camera Block Message Line 1 –...
Page 12 - Key Button
T ABLE 6: GXV B UTTON D EFINITIONS Key Button Key Button Definitions LINE1-LINE3 3 Line keys with LED, can be configured to different SIP profiles or providers UP ↑ Use button to select next “Menu Item” when phone is in keypad configuration mode; Or increase handset/speakerphone volume when phone is...
Page 13 - CCOUNTS AND; SIP; For example; OMPLETING; mode; USING
Grandstream Networks, Inc. GXV-3000 User Manual Page 11 of 46 Firmware 1.0.1.7 Updated: 06/2007 SIP A CCOUNTS AND U SING THE P HONE M ULTIPLE SIP A CCOUNTS AND L INES The GXV-3000 can support up to 3 independent SIP accounts. Each account is capable of independent SIP server, user and NAT settings. ...
Page 14 - xxx
Grandstream Networks, Inc. GXV-3000 User Manual Page 12 of 46 Firmware 1.0.1.7 Updated: 06/2007 • The phone waits 4 seconds (by default; no key entry timeout) before sending and initiating the call. Press the “SEND” button to override the 4 second delay. M AKING C ALLS USING IP A DDRESSES Direct IP ...
Page 15 - Multiple Calls; Initiate a Conference Call
Grandstream Networks, Inc. GXV-3000 User Manual Page 13 of 46 Firmware 1.0.1.7 Updated: 06/2007 3. Multiple Calls : Automatically place ACTIVE call on ‘HOLD’ by selecting another available LINE to place or receive another call. Call Waiting tone audible when line is in use and there is a call waitin...
Page 16 - OSD; ALL; Key; LCD will display “Call FWD Activated”.
Grandstream Networks, Inc. GXV-3000 User Manual Page 14 of 46 Firmware 1.0.1.7 Updated: 06/2007 D O N OT D ISTURB 1. Press the “Mute/Delete” button if you do not want to take a call when in ringing stage. This will send the caller directly to voicemail (if user has a voicemail) or reject the incomin...
Page 17 - Configuration with Keypad
C ONFIGURATION G UIDE Configuration with Keypad • To enter the MENU, press the OK button. • Navigate the menu by using the arrow keys: up/down and left/right. • Confirm a menu selection by pressing the OK button • Delete an entry by pressing the MUTE/DEL button. The phone automatically exits MENU mo...
Page 19 - Grandstream Device Configuration; Device Configuration Definitions.
C ONFIGURATION WITH W EB B ROWSER The GXV-3000 embedded Web server responds to HTTP/HTTPS GET/POST requests. Embedded HTML pages allow a user to configure the IP phone through a Web browser such as Microsoft’s IE or Mozilla Firefox. For a visual reference of GUI pages, please download GUI Interface ...
Page 20 - Select HTTP or secure HTTPS protocol for Web Access
Grandstream Networks, Inc. GXV-3000 User Manual Page 18 of 46 Firmware 1.0.1.7 Updated: 06/2007 T ABLE 8: D EVICE C ONFIGURATION D EFINITIONS Web Access Select HTTP or secure HTTPS protocol for Web Access Web Port By default, HTTP uses port 80 and HTTPS uses port 443. This field is for customizable ...
Page 22 - DVANCED
T ABLE 9: S TATUS C ONFIGURATION P AGE D EFINITIONS Hardware Revision Hardware version number: Main Board, Interface Board MAC Address The device ID, in HEX format. This is a very important ID for ISP troubleshooting. IP Address This field shows IP address of GXV-3000 Product Model This field contai...
Page 25 - NTP server
Grandstream Networks, Inc. GXV-3000 User Manual Page 23 of 46 Firmware 1.0.1.7 Updated: 06/2007 Screen Saver Download This is the path for screen saver image downloading. It may not be the save as the firmware or configuration server. User can customize based on own environment. Phonebook XML Downlo...
Page 26 - YES; If set to “Yes”, the configuration changes via keypad are disabled.
Grandstream Networks, Inc. GXV-3000 User Manual Page 24 of 46 Firmware 1.0.1.7 Updated: 06/2007 Disable Direct IP Call Default is No. If set to Yes, the direct IP call will be disabled and not working. Use Quick IP Call Mode Dial an IP address under the same LAN/VPN segment by entering the last octe...
Page 30 - Preferred Video Coder
Grandstream Networks, Inc. GXV-3000 User Manual Page 28 of 46 Firmware 1.0.1.7 Updated: 06/2007 Preferred Video Coder H.264 or H.263. Codec H.264 is recommended for optimimum bandwidth allocation. Jitter Delay Select desired Jitter Buffer Delay. Default is Medium. Grandstream recommends “High” for a...
Page 31 - You may re-login by clicking on the link below in 30 seconds.; All Rights Reserved Grandstream Networks, Inc. 2005; ONFIGURATION THROUGH
Grandstream Networks, Inc. GXV-3000 User Manual Page 29 of 46 Firmware 1.0.1.7 Updated: 06/2007 S AVING THE C ONFIGURATION C HANGES Once a change is made, press the “Update” button in the Configuration Menu. To activate changes, re-boot or power cycle the GXV-3000 . R EBOOTING THE P HONE FROM R EMOT...
Page 32 - OFTWARE; IRMWARE; Save and use TFTP; TFTP; . Each product has a unique TFTP server address.
Grandstream Networks, Inc. GXV-3000 User Manual Page 30 of 46 Firmware 1.0.1.7 Updated: 06/2007 S OFTWARE U PGRADE & C USTOMIZATION Software (or firmware) is upgraded using either TFTP or HTTP. The corresponding configuration settings are in the ADVANCED SETTINGS configuration page. F IRMWARE U ...
Page 33 - Directions to Configure a Local TFTP Server:; or use Microsoft IIS web; . For normal TFTP or HTTP firmware upgrades, the following error
Grandstream Networks, Inc. GXV-3000 User Manual Page 31 of 46 Firmware 1.0.1.7 Updated: 06/2007 Directions to Configure a Local TFTP Server: 1. Unzip the file and put all of them under the root directory of the TFTP server. 2. The PC running the TFTP server and the GXV-3000 should be in the same LAN...
Page 34 - USTOMIZATION; CREENSAVER
GXV C USTOMIZATION S CREENSAVER I MAGES Customize the screensaver images by using the free “screensaver picture generator tool” downloadable from @: http://www.grandstream.com/y-downloads.htm Personalize the screensaver by downloading your favorite pictures. Picture requirements: • Baseline JPEG • 3...
Page 35 - Remember the limitation of the image.bin file (20 images or 320kb)
F IGURE 10: S CREENSHOT OF S CREENSAVER U TILITY • Remember the limitation of the image.bin file (20 images or 320kb) • Put the generated file (image.bin) into the same folders as the firmware files • Reboot or Power cycle the phone and wait screensaver image downloaded successfully. CAUTION: Please...
Page 36 - Download the free ring tone generation software @
C USTOMIZED R ING T ONES Download the free ring tone generation software @ http://www.grandstream.com/y-ringtone.htm . Please follow the same rules as Screensaver Images to generate the ring tone files and load them into the phone. Ring-tone File Size Files requirements for ring tone conversion: 1. ...
Page 37 - USB; either the video phone is in camera local loopback mode or in; TV
A UXILIARY P ORTS USB 2.0 P ORT When a USB flash drive is connected to a USB 2.0 port, an icon is displayed in the lower left section of the LCD. C APTURE PICTURES VIA USB PORT Once a USB flash drive is connected and ready for use (an icon will show up in lower part of the LCD), the user can save a ...
Page 38 - Cross Over Cable For Plantronic Headset
H EADSET J ACK F IGURE 13: H EADSET J ACK D IAGRAM The left side of the diagram illustrates the RJ-22 (handset plug) pin assignment; the right side illustrates the 2.5mm headset plug. Additional adaptors are necessary to connect the phone to an external speaker or intercom/paging system. (Adaptors c...
Page 39 - Roll Over Cable; Cross Over Cable
F IGURE 14: H EADSET C ROSS - OVER D IAGRAMS Roll Over Cable (already provided, to connect the handset to phone base) a b c d One End Another End d c b a Cross Over Cable (required for Plantronics Headset) a b c d One End Another End b a d c Grandstream Networks, Inc. GXV-3000 User Manual Page 37 of...
Page 40 - configuration not recom-; Phone side
V IDEO S URVEILLANCE To use the GXV-3000 as a video surveillance camera, configure the GXV-3000 and the monitor PC in the same LAN environment. Advanced users can configure with outside LANs ( configuration not recom- mended and not covered in this User Manual ). For best results, Grandstream recomm...
Page 42 - ESTORE; Directions for Factory Reset:
Grandstream Networks, Inc. GXV-3000 User Manual Page 40 of 46 Firmware 1.0.1.7 Updated: 06/2007 R ESTORE F ACTORY D EFAULT S ETTING WARNING: Restoring the Factory Default Setting will delete all configuration information of the phone. Please backup/print all the settings before you restoring factory...
Page 43 - LOSSARY OF; ERMS; ADSL; Domain Name System
Grandstream Networks, Inc. GXV-3000 User Manual Page 41 of 46 Firmware 1.0.1.7 Updated: 06/2007 G LOSSARY OF V O IP T ERMS ADSL Asymmetric Digital Subscriber Line: Modems attached to twisted pair copper wiring that transmit from 1.5 Mbps to 9 Mbps downstream (to the subscriber) and from 16 kbps to 8...
Page 44 - The; two types; of echo of relevance in telephony:
Grandstream Networks, Inc. GXV-3000 User Manual Page 42 of 46 Firmware 1.0.1.7 Updated: 06/2007 FQDN Fully Qualified Domain Name. A FQDN consists of a host and domain name, including top-level domain. For example, www.grandstream.com is a fully qualified domain name. www is the host, Grand-stream is...
Page 45 - IVR; Network Address Translation
Grandstream Networks, Inc. GXV-3000 User Manual Page 43 of 46 Firmware 1.0.1.7 Updated: 06/2007 IVR IVR is a software application that accepts a combination of voice telephone input and touch-tone keypad selection and provides appropriate responses in the form of voice, fax, callback, e-mail and per...
Page 46 - TCP; applications on networked hosts can create
Grandstream Networks, Inc. GXV-3000 User Manual Page 44 of 46 Firmware 1.0.1.7 Updated: 06/2007 TCP Transmission Control Protocol is one of the core protocols of the Internet protocol suite. Using TCP, applications on networked hosts can create connections to one another, over which they can exchang...
