Page 2 - Page; TABLE OF CONTENTS; LCD
Grandstream Networks, Inc. GXP–2020 Users Manual Page 2 of 33 Firmware 1.1.4.3 Last Updated: 05/2007 TABLE OF CONTENTS GXP-2020 USER MANUAL WELCOME ...........................................................................................................................................................
Page 3 - TABLE OF FIGURES; SIP
Grandstream Networks, Inc. GXP–2020 Users Manual Page 3 of 33 Firmware 1.1.4.3 Last Updated: 05/2007 TABLE OF FIGURES GXP-2020 USER MANUAL Figure 1: Connectors on the bottom of the GXP-2020 ................................................................... 6 Figure 2: Attach the wall-mount spacers ...
Page 4 - Welcome; party SIP platforms. It is ideal for the
Grandstream Networks, Inc. GXP–2020 Users Manual Page 4 of 33 Firmware 1.1.4.3 Last Updated: 05/2007 Welcome Your Grandstream GXP-2020 features a new sophisticated design and is very easy to use. The GXP-2020 combines advanced feature functionality with the latest technology to offer excellent audio...
Page 6 - Installation; QUIPMENT; Table 1: Definitions of the GXP-2020 Connectors
Grandstream Networks, Inc. GXP–2020 Users Manual Page 6 of 33 Firmware 1.1.4.3 Last Updated: 05/2007 Installation E QUIPMENT P ACKAGING The GXP-2020 phone package contains: 1) One GXP-2020 Main Case 2) One Handset 3) One Phone Cord 4) One Universal Power Adaptor 5) One Ethernet Cable 6) One High Pho...
Page 7 - Figure 3: Location of the fixed hangers on GXP-2020; extension up
Grandstream Networks, Inc. GXP–2020 Users Manual Page 7 of 33 Firmware 1.1.4.3 Last Updated: 05/2007 W ALL -M OUNT GXP-2020 can be wall mounted. For proper wall mounting please place the two wall-mount spacers into the proper holes on the bottom of the GXP-2020 as show below: Figure 2: Attach the wa...
Page 8 - Figure 4: Placing tab for mounting phone to wall
Grandstream Networks, Inc. GXP–2020 Users Manual Page 8 of 33 Firmware 1.1.4.3 Last Updated: 05/2007 Figure 4: Placing tab for mounting phone to wall ` S AFETY C OMPLIANCES The GXP-2020 phone complies with FCC/CE and various safety standards. The GXP-2020 power adaptor is compliant with the UL stand...
Page 9 - Product Overview; Table 2: GXP-2020 Key Features in a Glance; Features Benefits; Table 3: GXP-2020 Hardware Specifications; mm headset port and RJ11 jack
Grandstream Networks, Inc. GXP–2020 Users Manual Page 9 of 33 Firmware 1.1.4.3 Last Updated: 05/2007 Product Overview GXP-2020 features 6 lines, each with an individual SIP account and offers a large graphical LCD display, four (4) XML programmable soft keys, and seven (7) programmable hard keys. It...
Page 10 - Table 4: GXP-2020 Technical Specifications
Grandstream Networks, Inc. GXP–2020 Users Manual Page 10 of 33 Firmware 1.1.4.3 Last Updated: 05/2007 Table 4: GXP-2020 Technical Specifications Lines 6 direct lines with independent SIP accounts, 7 programmable speed dial keys 4 XML programmable soft-keys Protocol Support Support SIP 2.0, TCP/UDP/I...
Page 11 - Using the GXP-2020 SIP Enterprise Phone; ETTING
Grandstream Networks, Inc. GXP–2020 Users Manual Page 11 of 33 Firmware 1.1.4.3 Last Updated: 05/2007 Using the GXP-2020 SIP Enterprise Phone G ETTING F AMILIAR WITH THE LCD The GXP-2020 has a dynamic and customizable screen. The screen displays differently depending on whether the phone is idle or ...
Page 12 - Icon
Grandstream Networks, Inc. GXP–2020 Users Manual Page 12 of 33 Firmware 1.1.4.3 Last Updated: 05/2007 Table 5: LCD Button Definitions Key Button Key Button Definitions LINE SELECTORS (6) Selects the phone line printed on its right-hand side. SIP PHONE LINES Displays the available phone lines. Choose...
Page 14 - AKING
Grandstream Networks, Inc. GXP–2020 Users Manual Page 14 of 33 Firmware 1.1.4.3 Last Updated: 05/2007 M AKING P HONE C ALLS H ANDSET , S PEAKERPHONE AND H EADSET M ODE Handset can be toggled between Speaker and Headset. To switch between Handset and Speaker/Headset, press the Hook Flash in the hands...
Page 15 - For example
Grandstream Networks, Inc. GXP–2020 Users Manual Page 15 of 33 Firmware 1.1.4.3 Last Updated: 05/2007 i. Hand-free option 1. Press the CALL RETURN soft-key ii. Hand-set option 1. Take the Handset off-hook 2. Press the CALL RETURN soft-key 4. U SING THE CALL HISTORY : To call the a phone number in th...
Page 16 - IP; xxx
Grandstream Networks, Inc. GXP–2020 Users Manual Page 16 of 33 Firmware 1.1.4.3 Last Updated: 05/2007 M AKING C ALLS USING IP A DDRESSES Direct IP calling allows two phones to talk to each other in an ad hoc fashion without a SIP proxy. VoIP calls can be made between two phones if: • both phones hav...
Page 17 - NSWERING; Incoming single call:; HONE FUNCTIONS DURING A PHONE CALL; Hold; blind
Grandstream Networks, Inc. GXP–2020 Users Manual Page 17 of 33 Firmware 1.1.4.3 Last Updated: 05/2007 A NSWERING P HONE C ALLS R ECEIVING C ALLS 1. Incoming single call: Phone rings with selected ring-tone. The corresponding account LINE flashes red. Answer call by taking Handset/SPEAKER/Headset off...
Page 18 - Initiate a Conference Call
Grandstream Networks, Inc. GXP–2020 Users Manual Page 18 of 33 Firmware 1.1.4.3 Last Updated: 05/2007 5-W AY C ONFERENCING The GXP-2020 can host conference calls and supports 5-way conference calling. 1. Initiate a Conference Call : Establish a connection with two or more parties Press CONF butt...
Page 19 - Key; LCD will display “Call FWD Activated”.; USTOMIZED; CREEN; XML; Configuration with Web Browser
Grandstream Networks, Inc. GXP–2020 Users Manual Page 19 of 33 Firmware 1.1.4.3 Last Updated: 05/2007 C ALL F EATURES The GXP-2020 supports traditional and advanced telephony features including caller ID, caller ID w/name, call forward/transfer/park/hold as well as intercom/paging and BLF. Table 8: ...
Page 20 - ONFIGURATION; Table 9: Key Pad Configuration Menu; Menu
Grandstream Networks, Inc. GXP–2020 Users Manual Page 20 of 33 Firmware 1.1.4.3 Last Updated: 05/2007 C ONFIGURATION G UIDE The GXP-2020 can be configured in two ways. Firstly, using the Key Pad Configuration Menu on the phone; secondly, through embedded web-configuration menu. C ONFIGURATION WITH K...
Page 22 - Figure 7: Keypad GUI Call Flow
Grandstream Networks, Inc. GXP–2020 Users Manual Page 22 of 33 Firmware 1.1.4.3 Last Updated: 05/2007 Figure 7: Keypad GUI Call Flow
Page 23 - admin
Grandstream Networks, Inc. GXP–2020 Users Manual Page 23 of 33 Firmware 1.1.4.3 Last Updated: 05/2007 C ONFIGURATION WITH W EB B ROWSER The GXP-2020 embedded Web server responds to HTTP/HTTPS GET/POST requests. Embedded HTML pages allow a user to configure the IP phone through a Web browser such as ...
Page 24 - Table 10: Device Configuration - Status Definitions
Grandstream Networks, Inc. GXP–2020 Users Manual Page 24 of 33 Firmware 1.1.4.3 Last Updated: 05/2007 Table 10: Device Configuration - Status Definitions Hardware Revision Hardware version number: Main Board, Interface Board MAC Address The device ID, in HEXADECIMAL format. IP Address This field sho...
Page 25 - Table 12: Advanced User Configuration Page Definitions; . Only the administrator can configure the “Advanced Settings”; Layer 3 QoS; Default is; seconds
Grandstream Networks, Inc. GXP–2020 Users Manual Page 25 of 33 Firmware 1.1.4.3 Last Updated: 05/2007 Advanced User configuration includes not only the end user configuration, but also advanced configuration such as SIP configuration, Codec selection, NAT Traversal Setting and other miscellaneous co...
Page 26 - Here
Grandstream Networks, Inc. GXP–2020 Users Manual Page 26 of 33 Firmware 1.1.4.3 Last Updated: 05/2007 Local RTP port This parameter defines the local RTP-RTCP port pair used to listen and transmit. It is the base RTP port for channel 0. When configured, channel 0 will use this port _value for RTP an...
Page 27 - Syslog Level; NTP server
Grandstream Networks, Inc. GXP–2020 Users Manual Page 27 of 33 Firmware 1.1.4.3 Last Updated: 05/2007 Syslog Level Select the ATA to report the log level. Default is NONE . The level is one of DEBUG, INFO, WARNING or ERROR. Syslog messages are sent based on the following events: • product model/vers...
Page 28 - Table 13: SIP Account Configuration Page Definitions
Grandstream Networks, Inc. GXP–2020 Users Manual Page 28 of 33 Firmware 1.1.4.3 Last Updated: 05/2007 I NDIVIDUAL A CCOUNT S ETTINGS The GXP-2020 has 4 line appearances, each with an independent SIP account. Each SIP account requires its own configuration page. Their configurations are identical. Ta...
Page 31 - Software Upgrade & Customization; IRMWARE; TFTP; . Each product has a unique TFTP server address.
Grandstream Networks, Inc. GXP–2020 Users Manual Page 31 of 33 Firmware 1.1.4.3 Last Updated: 05/2007 Software Upgrade & Customization Software (or firmware) upgrades are completed via either TFTP or HTTP. The corresponding configuration settings are in the ADVANCED SETTINGS configuration page ....
Page 32 - INSTRUCTIONS TO CONFIGURE LOCAL TFTP SERVER:; or use Microsoft IIS; only; server log can be ignored: “
Grandstream Networks, Inc. GXP–2020 Users Manual Page 32 of 33 Firmware 1.1.4.3 Last Updated: 05/2007 INSTRUCTIONS TO CONFIGURE LOCAL TFTP SERVER: 1. Unzip the file and put all of them under the root directory of the TFTP server. 2. The PC running the TFTP server and the GXP-2020 should be in the sa...
Page 33 - Restore Factory Default Setting; if the MAC address is 000
Grandstream Networks, Inc. GXP–2020 Users Manual Page 33 of 33 Firmware 1.1.4.3 Last Updated: 05/2007 Restore Factory Default Setting WARNING: Restoring the Factory Default Setting will delete all configuration information of the phone. Please backup or print all the settings before you restoring fa...
