Page 2 - GE Consumer & Industrial
– 2 – IMPORTANT SAFETY NOTICE T h e i n f o r m a t i o n i n t h i s s e r v i c e g u i d e i s i n t e n d e d f o r u s e b yi n d i v i d u a l s p o s s e s s i n g a d e q u a t e b a c k g ro u n d s o f e l e c t r i c a l ,electronic, and mechanical experience. Any attempt to repair am a j...
Page 3 - Table of Contents
– 3 – Table of Contents Component Locator Views ........................................................................................................................................... 13 Component Quick Reference Troubleshooting ......................................................................
Page 4 - le; Model Number; Nomenclature; Serial Number; The
– 4 – P P 9 7 5 B M 1 B B Brand P = Pro fi le Feature Pack Designates Features - the higher the number, the more features Product Color B = BlackS = Black Glass W/Stainless TrimW = White Model Year Designator Model Number The nomenclature tag of your cooktop is located on the bottom of the burner bo...
Page 5 - Introduction; fl
– 5 – Introduction The new electronic cooktops make an eloquent statement of style, convenience, and kitchen planning fl exibility. The electronic touch controls are simple to understand and easy to operate–just read and touch. These cooktops include many helpful features: The controls lockout featu...
Page 6 - Installation; shall be computed by adding the; WIRING; Improper connection of aluminum house; WIRING REQUIREMENTS; This appliance must be properly; Electrical Requirements; GROUNDING SPECIFICATIONS; Ground Path Resistance 0.10; POWER SUPPLY REQUIREMENTS; ed; OVERCURRENT PROTECTION; Wall-Mounted Oven or Counter-Mounted Cooktops
– 6 – Installation The branch circuit load for 1 wall-mounted oven or 1 counter-mounted cooktop is the rating on the nomenclature tag of the appliance. The branch circuit load for a counter-mounted cooktop and not more than 2 wall-mounted ovens ― all supplied from a single branch circuit and located...
Page 7 - Dimensions and Clearances; Vertical Clearance; The junction box must be located where
– 7 – Dimensions and Clearances The following MINIMUM clearance dimensions must be maintained. 13 ″ MAX. Depth of uprotected overhead cabinets 30 ″ MIN. Clearance fromcountertop tounprotectedoverheadsurface 2 ″ MIN. Clearance from cutout toside wall on theleft of the unit 15 ″ MIN. Height from count...
Page 8 - Continued next page; Control Features; Features of your cooktop.; Feature Index
– 8 – ( Continued next page ) Control Features ON/OFF ON/OFF ON/OFF 12IN 9IN 6IN ON/OFF ON/OFF HOT SURFACE CONTROL LOCK WARMING ZONE ON/OFF 12IN 9IN 6IN HOT SURFACE CONTROL LOCK ON/OFF ON/OFF ON/OFF 5 Features of your cooktop. ge.com Throughout this manual, features and appearance may vary from your...
Page 9 - Using the surface elements.; About the radiant surface elements...; The appropriate; Radiant Surface Elements
– 9 – ( Continued next page ) Using the surface elements. Your new Profile Cooktop makes an eloquent statement of style, convenience, and kitchen planning flexibility. Whether youchose it for its purity of design, assiduous attention to detail, or for both of these reasons—you’ll find that your Prof...
Page 11 - Warming Zone Surface Element; Error During Operation; CONTROL LOCK; CONTROL
– 11 – Using the surface elements. To turn on the warming zone surfaceelement: Touch the warming zone ON/OFF pad, then touch the (+) / (-) pad. Use the (+) / (-) pad to choose a setting of H (High) or L (Low). To turn off the warming zone surfaceelement, touch the ON/OFF pad. Use only cookware recom...
Page 12 - Operation Overview; DIGITAL CONTROL SYSTEM; does not; DEMO MODE
– 12 – Operation Overview DIGITAL CONTROL SYSTEM The digital control system consists of 3 circuit boards: The touch board (permanently adhered to the ceramic glass panel) senses user input , including control lockout , displays user settings, contains HOT lights and key touch beeper. It is the “Main...
Page 13 - Component Locator Views; Top View - Glass Top Removed
– 13 – Component Locator Views ( Continued next page ) Front View (Model PP945) Glass Top With Permanently Attached Touch Board Relay Power Supply Module Drop Box Burner Box Single Surface Element Dual Surface Element Tri-Ring Surface Element Daughter Relay Module Single Surface Element Relay Power ...
Page 15 - Cooktop Components; To remove the cooktop from the countertop:; Glass Top; To replace the glass top:; Cooktop Removal From Countertop; Do not pull
– 15 – Cooktop Components WARNING: Before servicing the cooktop, power must be removed from the cooktop by turning the power off at the circuit breaker. WARNING: Sharp edges may be exposed when servicing. Use caution to avoid injury. Wear Kevlar gloves or equivalent protection. Cooktop Removal From ...
Page 16 - Mark and disconnect wiring from the module.
– 16 – Daughter Relay Module (DRM) To replace the DRM: Remove the glass top. (See Glass Top .) Mark and disconnect wiring from the module. 1. 2. Note: The module is held in place by 4 retainers that lock the board in place using compression tabs. It may be helpful to remove the ink tube from an inex...
Page 17 - Cooktop Removal from Countertop
– 17 – Insulating Barrier Insulating Barrier Relay Power Supply Module (RPSM) If the RPSM is damaged or defective, it can be accessed by opening the drop box that is under the cooktop. Note: If the drop box is inaccessible, it will be necessary to remove the cooktop from the countertop. (See Cooktop...
Page 18 - Heating Elements; To remove heating elements:; Mark and remove the wires to the element .
– 18 – Heating Elements The radiant heating element consists of a ribbon-type resistance wire attached to the support insulation with molded ceramic walls in a corrosion-protected metal dish. On model PP975, the circular heating elements come in 5 sizes. To remove heating elements: Remove the glass ...
Page 20 - Diagnostics and Service Information; Component Quick Reference Troubleshooting; proper digit displays. When power is; TOUCH KEYS IN GENERAL:; which is the model for a
– 20 – Diagnostics and Service Information Component Quick Reference Troubleshooting Hot Light S tays On - Glass Cool Hot Light Inoperative - Glass Hot Hot Light Inoperative at S tar t-up Non Tri-Ring Element Inoperative Tri-Ring Element Inoperative Elements Heat -No Display No Heat On Any Element -...
Page 21 - Element Resistance Troubleshooting
– 21 – Component Ohms Test Location Open Circuit Correction Left Rear 1200W Element* 46 Ω RPSM J7-2 Orange/Black to K14 Orange Check Element and wiring. Both OK - replace RPSM Left Front 1000W Inner Element* 56.2 Ω RPSM J7-4 Yellow/Black to K10 Yellow Check Element and wiring. Both OK - replace RPSM...
Page 22 - Test Location; below; All circuits; above; Element Hot Light Troubleshooting
– 22 – Model PP 945 Test Location Left Rear Element* RPSM J2 to J21-3 Left Front Element* RPSM L1 to J21-2 Right Front Element* RPSM L1 to J21-4 Right Rear Element* RPSM J2 to J21-1 Each element's hot light limiter switch and its wiring can be tested without removing the cooktop from its installatio...
Page 23 - Schematics and Wiring Diagrams; Caution; Verify operation after servicing.
– 23 – Schematics and Wiring Diagrams ( Continued next page ) Model PP945 - Element 240 VAC Schematic WARNING: Disconnect electrical power before servicing. Caution : Label all wires prior to disconnection. Wiring errors can cause improper and dangerous operation. Verify operation after servicing.
Page 24 - WIRING DIAGRAM MODEL PP945
Page 25 - Disconnect electrical power before servicing.
– 25 – MODEL PP975 - ELEMENT 240 VAC SCHEMATIC WARNING: Disconnect electrical power before servicing. Caution : Label all wires prior to disconnection. Wiring errors can cause improper and dangerous operation. Verify operation after servicing. ( Continued next page )
Page 26 - WIRING DIAGRAM MODEL PP975
Page 27 - Warranty; technician. To schedule; Improper installation, delivery or maintenance.; What GE Will Not Cover:; One Year
– 27 – Warranty This warranty is extended to the original purchaser and any succeeding owner for products purchased forhome use within the USA. If the product is located in an area where service by a GE Authorized Servicer is notavailable, you may be responsible for a trip charge or you may be requi...