Page 2 - Copyright; ii
Ericsson W21 Fixed Wireless Terminal for WCDMA/HSDPA Mobile Networks User's Guide . Copyright © Ericsson AB 2007, 2008 – All Rights Reserved Disclaimer No part of this document may be reproduced in any form without the written permission of the copyright owner. The contents of this document are subj...
Page 3 - Contents; Introduction 4
Introduction Contents 1 Introduction 4 1.1 Structure of this Guide 4 1.2 Product Overview 5 1.2.1 Indicators 6 1.2.2 Connectors 7 2 Configuration and Management 8 2.1 Access and Login to the Web User Interface 8 2.1.1 Inactivity Timeout 9 2.2 Overview 10 2.2.1 Change Default Password 11 2.2.2 Alarms...
Page 4 - PC Configuration
Introduction 2.6.2 Region 37 2.6.3 Radio Channel 37 2.6.4 Transit Power [dBm] 37 2.6.5 Scan for Wireless Networks 37 2.6.6 Network Name (SSID) 38 2.6.7 WLAN Security 39 2.6.8 Connected Devices 41 2.6.9 Whitelist 41 2.7 NAT 43 2.7.1 UPnP IGD 43 2.7.2 Application Level Gateways 44 2.7.3 Port Forwardin...
Page 6 - Introduction; Structure of this Guide; Chapter 1
Introduction 1 Introduction This chapter describes the structure of this guide and gives a brief product overview. 1.1 Structure of this Guide This User’s Guide contains information that is needed to configure and manage the Ericsson W21 Fixed Wireless Terminal (FWT). The following chapters are incl...
Page 7 - Overview; Wireless Broadband Services at Reliable High Speed; Figure 1 - Ericsson W21 Network Connections
Introduction 1.2 Product Overview The Ericsson W21 is an advanced small office and home router with wireless Internet access. The key benefits of the product are: • Wireless Broadband Services at Reliable High Speed The Ericsson W21 uses WCDMA/HSDPA radio access to provide high-speed data capabiliti...
Page 8 - Table 1
Introduction 1.2.1 Indicators The Ericsson W21 is equipped with five status indicators located on the front panel of the unit. A general description of each indicator is provided in the following table (from top to bottom): Table 1 Front Panel Indicators Text Status Description Green Unlit Mains pow...
Page 10 - Configuration and Management; Quick Installation Guide; Access and Login to the Web User Interface; Address; Figure 3 - User login page
Configuration and Management 2 Configuration and Management When the physical installation of the Ericsson W21 is finished (as described in the Quick Installation Guide ), the internal Web User Interface (WUI) is available for configuration and status control. This chapter provides detailed informat...
Page 11 - Change Default; user; Log In; Figure 4 - Inactivity Timeout Warning; User login; Log In
Configuration and Management The WUI is available in five languages; English, German, Spanish, French and Italian. Click on corresponding country flag to change to the preferred language. The preconfigured login “User name” and “Password” is both user . You are recommended to change the password, se...
Page 12 - Change Password; Alarm
Configuration and Management 2.2 Overview The Overview page gives an overview of the settings on the Ericsson W21 as described below. Figure 6 - Overview page The Overview page provides the following functions: • The possibility to change password using the Change Password button in the upper right ...
Page 13 - Logout; Change Default Password; Figure 7 - Change Password page; OK
Configuration and Management • The “NETWORK INFORMATION” section where the most important connection status information is collected. This information (among others) is also found on the Internet and LAN web pages respectively. Each page in the WUI also includes a Logout button (above the left-hand ...
Page 14 - No alarms detected; Information
Configuration and Management Events that generate an alarm are such that make it impossible to send or receive data, e.g. SIM card missing. If there are no alarms currently detected the text " No alarms detected " is displayed. If an alarm is detected, the Alarm indicator on the Ericsson W21...
Page 16 - Wizard; Throughout the wizard web-pages, only enter details that you have; page to start the; Access; Figure 8 - Internet Access: SIM Authentication page; Authentication
Configuration and Management 2.3 Configuration Wizard The Configuration Wizard guides you step by step through the basic setup of the mobile network connection and optionally for the Wireless LAN access point. Note: Throughout the wizard web-pages, only enter details that you have received from your...
Page 18 - User; Next; LAN; The wireless setup typically requires configuration of both the; Enable the Wireless LAN
Configuration and Management 2.3.1.3 PPP User Authentication The PPP (Point-to-Point Protocol) Internet mode may require individual user authentication. Note: If you have not received any PPP Authentication details from your service provider, leave the fields empty and click Next . Figure 10 - Inter...
Page 20 - Finish; Selection
Configuration and Management To confirm the settings and close the Configuration Wizard, click the Finish button. You can use the Previous button to go back to previous pages and check your settings and/or make changes. If you click the Cancel button, the Configuration Wizard closes and no changes a...
Page 21 - Name
Configuration and Management Figure 14 - Wireless LAN: Radio Channel page Select either “Auto” (recommended) or a specific channel number from the “Radio channel” drop-down list. Click Next to proceed. 2.3.2.4 Network Name All devices on the local wireless network share a common Service Set IDentifi...
Page 22 - Click
Configuration and Management Figure 15 - Wireless LAN: Network Name (SSID) page The network name is case-sensitive (distinguish between uppercase and lowercase letters) and can be changed to any combination of numbers (0 – 9), letters (a – z), and hyphens (-) with a maximum length of 32 characters. ...
Page 23 - Figure 16 - Wireless LAN: Authentication page; None; Make sure that the operating system(s) and Wireless LAN
Configuration and Management Figure 16 - Wireless LAN: Authentication page Select one of the authentication methods from the “Authentication” drop-down list. The available options are as follows: • None ; f you select “None” as authentication method no client configuration is needed but be aware of ...
Page 24 - Figure 17 - Configuration Wizard Confirmation page; WEP Encryption Key
Configuration and Management 2.3.3.1 None If you select “None”, the last page of the wizard, where you can review and confirm your settings, is displayed: Figure 17 - Configuration Wizard Confirmation page To confirm the settings and close the Configuration Wizard, click the Finish button. You can u...
Page 25 - Passphrase
Configuration and Management Figure 18 – Wireless LAN: WEP (64 BIT) page Figure 19 – Wireless LAN: WEP (128 BIT) page Enter an encryption key in the “Encryption key:” field. Click Next to proceed. 2.3.3.3 WPA/WPA2 Passphrase WPA and WPA2 authentication and encryption require a passphrase. Each devic...
Page 26 - Figure 20 – Wireless LAN: WPA page
Configuration and Management A WPA or WPA2 passphrase is case sensitive and consists of between 8 and 63 optional characters. It is recommended that the passphrase contains at least 20 characters. Figure 20 – Wireless LAN: WPA page Figure 21 – Wireless LAN: WPA2 page Type a unique passphrase in the ...
Page 27 - Wizard Confirmation; Figure 22 - Configuration Wizard Confirmation page
Configuration and Management 2.3.4 Configuration Wizard Confirmation On the last page of the Configuration Wizard, the Internet and Wireless LAN settings are displayed: Figure 22 - Configuration Wizard Confirmation page To confirm the settings and close the Configuration Wizard, click the Finish but...
Page 28 - The; Internet; web page includes status information and settings for the
Configuration and Management 2.4 Internet The Internet web page includes status information and settings for the connection to the mobile network: Figure 23 - Internet page 26 1/1551-CRH 102 167 Uen Rev E 2008-02-15
Page 29 - Mobile Network Connection Details; Table 6 - Mobile Network connection details
Configuration and Management 2.4.1 Mobile Network Connection Details The Ericsson W21 connects to the UMTS (3G) network when it is available and uses the GSM/GPRS/EDGE (2G) network as fall-back. The following information is displayed regarding the connection to the mobile network: Table 6 - Mobile N...
Page 30 - Statistics; Table 7 - Traffic Statistics description
Configuration and Management 2.4.2 Traffic Statistics The “TRAFFIC STATISTICS” section includes information about the following items: Table 7 - Traffic Statistics description Text Description The total size (and number) of transmitted/received data packets. Transmitted / Received The number of inva...
Page 31 - Apply; Unblock SIM Card; Unblock SIM; Figure 24 - Unblock SIM page
Configuration and Management If enabled, the APN (Access Point Name) is automatically configured based on information on the SIM card. Auto APN The 3G Access Point Name, which is a reference to the UMTS Internet access point on the service provider’s network. The APN usually has the format <name....
Page 32 - Unlock Operator Lock; Unlock operator lock; Figure 25 - Unlock operator lock page; PIN; Change PIN
Configuration and Management Type the PUK code in the “PUK” field and type a new PIN code in the “New PIN” and “Retype new PIN” fields. Click OK to save the settings. Note: If ten attempts have been made with an incorrect PUK, the SIM card is permanently blocked, and a new SIM card is required. 2.4....
Page 33 - Cellular Band Selection; Table 9 – Cellular band selection details; Text; Included regions in the list are:; G Settings
Configuration and Management Figure 26 - Change PIN page Type the current and new PIN in the corresponding fields and click OK to save the settings. 2.4.4 Cellular Band Selection The “CELLULAR BAND SELECTION” section includes settings for manually selection of the frequency bands to use. Table 9 – C...
Page 34 - (Local Area Network) page includes settings for the connection; IP; The following configuration options are displayed on top of the
Configuration and Management 2.5 LAN The LAN (Local Area Network) page includes settings for the connection between the Ericsson W21 and other local devices, traffic statistics as well as status on the physical LAN ports. Figure 27 - LAN page 2.5.1 LAN IP Address The LAN IP address and subnet mask o...
Page 35 - Table 10 - LAN page description; Text Description; The LAN IP address of the Ericsson W21.; IP address; Port Forwarding; Server
Configuration and Management Table 10 - LAN page description Text Description The LAN IP address of the Ericsson W21. IP address The subnet mask, which determines the range of IP addresses on the subnet. Subnet mask The LAN IP address and subnet mask can be changed, but before you do this, consider ...
Page 36 - Table 11 - DHCP Server configuration options; If you already have a DHCP server on; IP address range to:; If you want to configure a connected device with a static IP
Configuration and Management Table 11 - DHCP Server configuration options Text Description Select this checkbox to enable the DHCP server. Enable DHCP server Note: If you already have a DHCP server on your network, you should disable this feature in the Ericsson W21. IP address range from: The IP ad...
Page 37 - Table 12 - LAN Traffic Statistics description; The data size and packet counters have the upper limits of 4 GiB; LAN Port Status; Figure 28 - LAN Port Status
Configuration and Management 2.5.3 Traffic Statistics The following information is displayed in the “TRAFFIC STATISTICS” section on the LAN page: Table 12 - LAN Traffic Statistics description Text Description The total size (and number) of transmitted data packets on the LAN. Transmitted The total s...
Page 38 - The WLAN settings are displayed on the; Figure 29 - Wireless LAN page; WLAN; Wireless LAN; page and click
Configuration and Management 2.6 Wireless LAN A Wireless LAN (WLAN) is a local network that communicates through wireless connections. The Ericsson W21 can be used as a WLAN Access Point (AP), connecting to wireless PCs according to the IEEE standard 802.11b/g, providing Internet and LAN access. The...
Page 39 - Channel; Scan for Wireless Networks; Scan for wireless networks
Configuration and Management 2.6.2 Region Wireless devices are thoroughly regulated and the countries have slightly different regulations. Therefore, the geographical region where the Ericsson W21 is used must be stated to make sure the correct radio frequencies are used when transmitting data. Sele...
Page 40 - Figure 30 - Scan for wireless networks page
Configuration and Management Figure 30 - Scan for wireless networks page The list displays the following information about wireless networks that are nearby: Table 13 - Scan for wireless networks description Text Description The MAC address of the access point for the WLAN. MAC Address The network n...
Page 41 - Table 14 - Network name description; Security; Each wireless device must be configured to use exactly the same
Configuration and Management The following settings concerning the network name are displayed and can be modified on the Wireless LAN page: Table 14 - Network name description Text Description The network name (SSID) of the WLAN. Network name (SSID) The network name is case-sensitive (distinguish be...
Page 42 - WEP and WEP Encryption Key; Enter an encryption key in the “Passphrase / Key” field and click; WPA/WPA2 and Passphrase; are the most
Configuration and Management 2.6.7.1 None If you select “None” as authentication method no client configuration is needed but be aware of that the WLAN will now be open without any kind of security. For example, it is now possible for anyone with a computer and a wireless interface card to connect t...
Page 43 - Devices; Add
Configuration and Management characters. It is recommended that the passphrase contains at least 20 characters. Enter a passphrase in the “Passphrase / Key” field and click Apply to save the settings. Note: Avoid using special characters (such as :, “ and ¤) when entering a passphrase. 2.6.8 Connect...
Page 44 - Find a Wireless Client MAC Address; (run from a Command Prompt window) can be
Configuration and Management 2.6.9.2 Find a Wireless Client MAC Address The MAC address for a WLAN adapter is normally found on the product label. For internal wireless PCI cards running on Windows platform, the command ipconfig /all (run from a Command Prompt window) can be used to display the MAC ...
Page 45 - Figure 31 - NAT page; IGD
Configuration and Management 2.7 NAT The Ericsson W21 includes a NAT (Network Address Translation) service. With this service several computers on a LAN/WLAN can share the same Internet connection using a single public IP address. Devices on the LAN/WLAN use dedicated private IP addresses, which can...
Page 46 - Application Level Gateways; Table 15 - ALG Supported applications; Application Protocol; Forwarding; requires a public IP address
Configuration and Management applications and the local network. When UPnP IGD is enabled, programs like MSN Messenger ® and most network enabled games are allowed to pass the NAT service. UPnP IGD is enabled by default, but if you want to disable the feature, clear the “Enable UPnP IGD” check box a...
Page 48 - Application Server; MSN Messenger; Port Forwarding Example
Configuration and Management Select a “Protocol” from the drop-down list and type the appropriate values in “NAT Port”, “Server IP”, and “Server Port” fields and click Apply to save the settings. Below are some examples of common applications and corresponding Server Port they use for network access...
Page 49 - Figure 33 - Port forwarding example; Edit Port Forwarding Rule; To edit a port forwarding rule, click; Edit; Figure 34 - Edit Port forwarding page; Delete Port Forwarding Rule; To delete a port forwarding rule, click
Configuration and Management Figure 33 - Port forwarding example 2.7.3.3 Edit Port Forwarding Rule To edit a port forwarding rule, click Edit next to the rule to edit. The Edit Port forwarding page is displayed: Figure 34 - Edit Port forwarding page Change one or more value(s) in the “Protocol”, “NA...
Page 50 - File and Printer Sharing; Sharing; page displays information about USB devices connected to; it
Configuration and Management 2.8 File and Printer Sharing The Ericsson W21 supports local network storage and printer sharing. It is possible to have two USB storage devices or one USB storage device and one USB printer connected to the Ericsson W21 at the same time. If an external hub is connected,...
Page 51 - Host Name and Workgroup
Configuration and Management automatically creates configuration files for Samba containing the new device. The Ericsson W21 then makes the smb service use the new configuration, thereby sharing the USB device via the SMB/CIFS protocol. This process is totally automatic and there are not configurati...
Page 52 - Table 18 - Shared storage devices description
Configuration and Management The file system on a shared partition needs to be of a supported type; otherwise the automatic mounting of the device will not work. Currently the supported types are: • FAT ; Microsoft legacy file system from MS-DOS with 8.3 character filename • FAT32 ; Microsoft Window...
Page 53 - Table 19 - Shared printer description; The manufacturer’s name of the printer.; Printer
Configuration and Management Table 19 - Shared printer description Text Description The manufacturer’s name of the printer. Printer The name of the shared printer used when accessing it from a PC on the LAN/WLAN. Share name To give a network printer a specific name, type a name in the “Share name” f...
Page 54 - System; page includes system information and management functions,
Configuration and Management 2.9 System The System page includes system information and management functions, used to update and restore the Ericsson W21. Figure 36 - System page 52 1/1551-CRH 102 167 Uen Rev E 2008-02-15
Page 55 - Basic System Information; Table 20 – Basic System Information; Configuration Backup and Restore; Back Up Current Configuration; Back Up...
Configuration and Management 2.9.1 Basic System Information The table on top of the page includes basic system information about the Ericsson W21. The following information is displayed: Table 20 – Basic System Information Text Description The product name. Product The product identification. Produc...
Page 56 - Do not; Browse...; Restore; Restart
Configuration and Management Follow the instructions on the screen to select a location for the configuration file. Note: Do not modify a configuration file. If you do, the file might be invalid and not accepted if you want to make a restore. All configuration changes should be made on the web pages...
Page 57 - Figure 38 - Restart Progress Message; Update; Automatic Software Installation; Manual Software Update; Check
Configuration and Management Figure 38 - Restart Progress Message When the restart is completed you have make a new login to the WUI. Type http://192.168.1.1 in the Address (URL) field to display the User login page. 2.9.4 Software Update New Ericsson W21 software versions can be either automaticall...
Page 58 - Figure 39 - Software update check; Install new Software from a Local File; Upgrade; Software Update Initiated
Configuration and Management Figure 39 - Software update check Click For a description of the update please follow this link to get information about the available software version or click Yes to install the new version. When you click Yes the update process is initiated and the following page is d...
Page 59 - Reset; Reset the Ericsson W21 to Factory Default Settings
Configuration and Management Figure 41 - Software update initiated page Wait until the following page is displayed: Figure 42 - Software update complete page Click the Restart button 2.9.5 Factory Reset The Ericsson W21 configuration can be reset to its factory default settings from the System page....
Page 60 - Figure 43 - Factory Reset Confirmation
Configuration and Management Click OK to start the reset or Cancel to abort the reset and return to the System page. When a reset has been performed, the following confirmation window is displayed: Figure 43 - Factory Reset Confirmation Click OK to return to the System page. 58 1/1551-CRH 102 167 Ue...
Page 61 - Log; On the; Event Log; page, a list of the events that has been sent to the
Configuration and Management 2.10 Event Log On the Event Log page, a list of the events that has been sent to the Ericsson W21 log is displayed: Figure 44 - Event Log page Each row in the log list displays the time and date when an event was reported to the log, the type of the event, and a brief st...
Page 62 - Refresh; Logging
Configuration and Management The system logging information is written to 3 files in the system and these files are rotated in a circular fashion. The files are not saved to flash memory and will be lost when rebooting the system or when power is disconnected. To view only a selection of the log eve...
Page 63 - Configuration; Settings; Configure Static IP Address
PC Configuration 3 PC Configuration The connection to the Ericsson W21 may require specific PC configuration. This chapter includes instructions on how to configure Internet Protocol (IP) settings, establish wireless connection(s) with the Ericsson W21 and access a shared network printer. The descri...
Page 64 - Properties
PC Configuration 4. Select Internet Protocol TCP/IP and ensure that the check box beside the text is selected. Click Properties . 5. In the Internet Protocol (TCP/IP) Properties window, select Obtain an IP address automatically and Obtain DNS server address automatically. 6. Click OK twice to confir...
Page 65 - Wireless LAN Settings
PC Configuration 10. In the Network and Dial-up Connections window, right-click the Local Area Connection icon, and then click Properties . 11. Select Internet Protocol TCP/IP and ensure that the check box beside the text is selected. Click Properties . 12. In the Internet Protocol (TCP/IP) Properti...
Page 66 - Install the Wireless LAN Interface; infrastructure mode; IP Settings
PC Configuration 3.2.2 Install the Wireless LAN Interface Each PC on your Wireless LAN must be fitted with a Wireless LAN interface, such as a wireless network card. You also have to install the corresponding driver files for your particular Wireless LAN interface on your PC. The driver files and in...
Page 67 - Check Workgroup Settings; Change...
PC Configuration In some cases, you have to make sure that your PC belongs to the same workgroup as the Ericsson W21. Follow the instructions in the next section to check the workgroup on your PC. 3.3.1 Check Workgroup Settings The following sections include instructions on how to check the workgrou...
Page 68 - Access a Shared Storage Device; Set Up a Connection to a Shared Storage Device
PC Configuration 2. Double-click the System icon. The System Properties window is displayed. 3. On the Network Identification tab, click Properties . The Identification Changes window is displayed. 4. Make sure that Workgroup is selected in the Member of section and that the name of the workgroup is...
Page 69 - Access a Shared Printer
PC Configuration 1. In the Windows task bar, click the Start button, and then click My Computer . The My Computer window is displayed. 2. From the Tools menu, select Map Network Drive… . The My Network Drive window is displayed. 3. Select a drive that is not already used from the Drive drop-down men...
Page 72 - Troubleshooting; Power; Restart the Ericsson W21
Troubleshooting 4 Troubleshooting This chapter describes how to solve a number of issues that could occur during installation, configuration, and use of the Ericsson W21. More information is available at www.ericsson.com/fwt . Before you try any of the methods described in this chapter, make sure th...
Page 73 - LED stops blinking which indicates that the reset; User Login; page will; Connections; Table 21 – LAN connections; What to do; Obtaining IP; button to reset the Ericsson
Troubleshooting 2. Wait until the Power LED stops blinking which indicates that the reset is finished. Note: A reset to factory default configuration cannot be undone. If you reset the Ericsson W21 to default configuration, all your previous configuration changes are replaced. If you have previously...
Page 74 - Internet access
Troubleshooting Indication/Symptom What to do Make sure you are using the correct login details. If the default password has been changed and you do not know the current password, use the Reset button to reset the Ericsson W21 to factory default configuration (see section 4.2). This will reset the l...
Page 75 - Change TCP Settings
Troubleshooting Indication/Symptom What to do On the Internet page, verify that the mobile network signal quality indicator displays at least two bars. If not, try to move the Ericsson W21 or attach an external antenna. The Internet connection is unacceptable slow or regularly dropping. On the Inter...
Page 76 - Windows Vista and recent versions of Linux kernels have; Wireless LAN Connection; Check that the; Auto
Troubleshooting TCP Receive Window = 146000 Selective ACK:s = Yes Max Duplicate ACK:s = 2 RFC1323 TCP Window Scaling = Yes Note: Windows Vista and recent versions of Linux kernels have automatic window scaling enabled by default and should not need any TCP tweaking. 4.5 Wireless LAN Connection Table...
Page 77 - Make sure that your Ericsson W21
Troubleshooting Indication/Symptom What to do the wireless client are the same. Note that the network name is case- sensitive. Verify that the operating system and Wireless LAN interface of the client supports the authentication and encryption method (WEP 64-bit, WEP 128-bit, WPA, or WPA2) configure...
Page 78 - Access to Shared Files or Printer
Troubleshooting Indication/Symptom What to do network does not use the same radio channel as other wireless devices in the premises, for example security systems. The radio channel is displayed on the Wireless LAN page. To avoid interference, let the Ericsson W21 select a channel automatically ( Aut...
Page 80 - Glossary; See
Glossary Glossary 802.11b An IEEE standard for a wireless network that operates at 2.4 GHz with rates up to 11 Mbps. Association Describes the establishment and maintenance of a wireless link between devices. (If security is enabled, the devices cannot do anything but exchange security credentials w...
Page 82 - Private IP address
Glossary serial number unique to every mobile device. The IMEI number is used by the mobile network to identify valid devices. IP – Internet Protocol A part of a suite of protocols that effectively defines the Internet as we know it. Specifies addressing and control information for routing data pack...