Ericsson W21 - Manuals

Introduction 1 Introduction This chapter describes the structure of this guide and gives a brief product overview. 1.1 Structure of this Guide This User’s Guide contains information that is needed to configure and manage the Ericsson W21 Fixed Wireless Terminal (FWT). The following chapters are incl...

Introduction 1.2 Product Overview The Ericsson W21 is an advanced small office and home router with wireless Internet access. The key benefits of the product are: • Wireless Broadband Services at Reliable High Speed The Ericsson W21 uses WCDMA/HSDPA radio access to provide high-speed data capabiliti...

Introduction 1.2.1 Indicators The Ericsson W21 is equipped with five status indicators located on the front panel of the unit. A general description of each indicator is provided in the following table (from top to bottom): Table 1 Front Panel Indicators Text Status Description Green Unlit Mains pow...

Configuration and Management 2 Configuration and Management When the physical installation of the Ericsson W21 is finished (as described in the Quick Installation Guide ), the internal Web User Interface (WUI) is available for configuration and status control. This chapter provides detailed informat...

Configuration and Management The WUI is available in five languages; English, German, Spanish, French and Italian. Click on corresponding country flag to change to the preferred language. The preconfigured login “User name” and “Password” is both user . You are recommended to change the password, se...

Configuration and Management 2.2 Overview The Overview page gives an overview of the settings on the Ericsson W21 as described below. Figure 6 - Overview page The Overview page provides the following functions: • The possibility to change password using the Change Password button in the upper right ...

Configuration and Management • The “NETWORK INFORMATION” section where the most important connection status information is collected. This information (among others) is also found on the Internet and LAN web pages respectively. Each page in the WUI also includes a Logout button (above the left-hand ...

Configuration and Management Events that generate an alarm are such that make it impossible to send or receive data, e.g. SIM card missing. If there are no alarms currently detected the text " No alarms detected " is displayed. If an alarm is detected, the Alarm indicator on the Ericsson W21...

Configuration and Management 2.3 Configuration Wizard The Configuration Wizard guides you step by step through the basic setup of the mobile network connection and optionally for the Wireless LAN access point. Note: Throughout the wizard web-pages, only enter details that you have received from your...

Configuration and Management 2.3.1.3 PPP User Authentication The PPP (Point-to-Point Protocol) Internet mode may require individual user authentication. Note: If you have not received any PPP Authentication details from your service provider, leave the fields empty and click Next . Figure 10 - Inter...

Configuration and Management To confirm the settings and close the Configuration Wizard, click the Finish button. You can use the Previous button to go back to previous pages and check your settings and/or make changes. If you click the Cancel button, the Configuration Wizard closes and no changes a...

Configuration and Management Figure 14 - Wireless LAN: Radio Channel page Select either “Auto” (recommended) or a specific channel number from the “Radio channel” drop-down list. Click Next to proceed. 2.3.2.4 Network Name All devices on the local wireless network share a common Service Set IDentifi...

Configuration and Management Figure 15 - Wireless LAN: Network Name (SSID) page The network name is case-sensitive (distinguish between uppercase and lowercase letters) and can be changed to any combination of numbers (0 – 9), letters (a – z), and hyphens (-) with a maximum length of 32 characters. ...

Configuration and Management Figure 16 - Wireless LAN: Authentication page Select one of the authentication methods from the “Authentication” drop-down list. The available options are as follows: • None ; f you select “None” as authentication method no client configuration is needed but be aware of ...

Configuration and Management 2.3.3.1 None If you select “None”, the last page of the wizard, where you can review and confirm your settings, is displayed: Figure 17 - Configuration Wizard Confirmation page To confirm the settings and close the Configuration Wizard, click the Finish button. You can u...

Configuration and Management Figure 18 – Wireless LAN: WEP (64 BIT) page Figure 19 – Wireless LAN: WEP (128 BIT) page Enter an encryption key in the “Encryption key:” field. Click Next to proceed. 2.3.3.3 WPA/WPA2 Passphrase WPA and WPA2 authentication and encryption require a passphrase. Each devic...

Configuration and Management A WPA or WPA2 passphrase is case sensitive and consists of between 8 and 63 optional characters. It is recommended that the passphrase contains at least 20 characters. Figure 20 – Wireless LAN: WPA page Figure 21 – Wireless LAN: WPA2 page Type a unique passphrase in the ...

Configuration and Management 2.3.4 Configuration Wizard Confirmation On the last page of the Configuration Wizard, the Internet and Wireless LAN settings are displayed: Figure 22 - Configuration Wizard Confirmation page To confirm the settings and close the Configuration Wizard, click the Finish but...

Configuration and Management 2.4 Internet The Internet web page includes status information and settings for the connection to the mobile network: Figure 23 - Internet page 26 1/1551-CRH 102 167 Uen Rev E 2008-02-15

Configuration and Management 2.4.1 Mobile Network Connection Details The Ericsson W21 connects to the UMTS (3G) network when it is available and uses the GSM/GPRS/EDGE (2G) network as fall-back. The following information is displayed regarding the connection to the mobile network: Table 6 - Mobile N...

Configuration and Management 2.4.2 Traffic Statistics The “TRAFFIC STATISTICS” section includes information about the following items: Table 7 - Traffic Statistics description Text Description The total size (and number) of transmitted/received data packets. Transmitted / Received The number of inva...

Configuration and Management If enabled, the APN (Access Point Name) is automatically configured based on information on the SIM card. Auto APN The 3G Access Point Name, which is a reference to the UMTS Internet access point on the service provider’s network. The APN usually has the format <name....

Configuration and Management Type the PUK code in the “PUK” field and type a new PIN code in the “New PIN” and “Retype new PIN” fields. Click OK to save the settings. Note: If ten attempts have been made with an incorrect PUK, the SIM card is permanently blocked, and a new SIM card is required. 2.4....

Configuration and Management Figure 26 - Change PIN page Type the current and new PIN in the corresponding fields and click OK to save the settings. 2.4.4 Cellular Band Selection The “CELLULAR BAND SELECTION” section includes settings for manually selection of the frequency bands to use. Table 9 – C...

Configuration and Management 2.5 LAN The LAN (Local Area Network) page includes settings for the connection between the Ericsson W21 and other local devices, traffic statistics as well as status on the physical LAN ports. Figure 27 - LAN page 2.5.1 LAN IP Address The LAN IP address and subnet mask o...

Configuration and Management Table 10 - LAN page description Text Description The LAN IP address of the Ericsson W21. IP address The subnet mask, which determines the range of IP addresses on the subnet. Subnet mask The LAN IP address and subnet mask can be changed, but before you do this, consider ...

Configuration and Management Table 11 - DHCP Server configuration options Text Description Select this checkbox to enable the DHCP server. Enable DHCP server Note: If you already have a DHCP server on your network, you should disable this feature in the Ericsson W21. IP address range from: The IP ad...

Configuration and Management 2.5.3 Traffic Statistics The following information is displayed in the “TRAFFIC STATISTICS” section on the LAN page: Table 12 - LAN Traffic Statistics description Text Description The total size (and number) of transmitted data packets on the LAN. Transmitted The total s...

Configuration and Management 2.6 Wireless LAN A Wireless LAN (WLAN) is a local network that communicates through wireless connections. The Ericsson W21 can be used as a WLAN Access Point (AP), connecting to wireless PCs according to the IEEE standard 802.11b/g, providing Internet and LAN access. The...

Configuration and Management 2.6.2 Region Wireless devices are thoroughly regulated and the countries have slightly different regulations. Therefore, the geographical region where the Ericsson W21 is used must be stated to make sure the correct radio frequencies are used when transmitting data. Sele...

Configuration and Management Figure 30 - Scan for wireless networks page The list displays the following information about wireless networks that are nearby: Table 13 - Scan for wireless networks description Text Description The MAC address of the access point for the WLAN. MAC Address The network n...

Configuration and Management The following settings concerning the network name are displayed and can be modified on the Wireless LAN page: Table 14 - Network name description Text Description The network name (SSID) of the WLAN. Network name (SSID) The network name is case-sensitive (distinguish be...

Configuration and Management 2.6.7.1 None If you select “None” as authentication method no client configuration is needed but be aware of that the WLAN will now be open without any kind of security. For example, it is now possible for anyone with a computer and a wireless interface card to connect t...

Configuration and Management characters. It is recommended that the passphrase contains at least 20 characters. Enter a passphrase in the “Passphrase / Key” field and click Apply to save the settings. Note: Avoid using special characters (such as :, “ and ¤) when entering a passphrase. 2.6.8 Connect...

Configuration and Management 2.6.9.2 Find a Wireless Client MAC Address The MAC address for a WLAN adapter is normally found on the product label. For internal wireless PCI cards running on Windows platform, the command ipconfig /all (run from a Command Prompt window) can be used to display the MAC ...

Configuration and Management 2.7 NAT The Ericsson W21 includes a NAT (Network Address Translation) service. With this service several computers on a LAN/WLAN can share the same Internet connection using a single public IP address. Devices on the LAN/WLAN use dedicated private IP addresses, which can...

Configuration and Management applications and the local network. When UPnP IGD is enabled, programs like MSN Messenger ® and most network enabled games are allowed to pass the NAT service. UPnP IGD is enabled by default, but if you want to disable the feature, clear the “Enable UPnP IGD” check box a...

Configuration and Management Select a “Protocol” from the drop-down list and type the appropriate values in “NAT Port”, “Server IP”, and “Server Port” fields and click Apply to save the settings. Below are some examples of common applications and corresponding Server Port they use for network access...

Configuration and Management Figure 33 - Port forwarding example 2.7.3.3 Edit Port Forwarding Rule To edit a port forwarding rule, click Edit next to the rule to edit. The Edit Port forwarding page is displayed: Figure 34 - Edit Port forwarding page Change one or more value(s) in the “Protocol”, “NA...

Configuration and Management 2.8 File and Printer Sharing The Ericsson W21 supports local network storage and printer sharing. It is possible to have two USB storage devices or one USB storage device and one USB printer connected to the Ericsson W21 at the same time. If an external hub is connected,...

Configuration and Management automatically creates configuration files for Samba containing the new device. The Ericsson W21 then makes the smb service use the new configuration, thereby sharing the USB device via the SMB/CIFS protocol. This process is totally automatic and there are not configurati...

Configuration and Management The file system on a shared partition needs to be of a supported type; otherwise the automatic mounting of the device will not work. Currently the supported types are: • FAT ; Microsoft legacy file system from MS-DOS with 8.3 character filename • FAT32 ; Microsoft Window...

Configuration and Management Table 19 - Shared printer description Text Description The manufacturer’s name of the printer. Printer The name of the shared printer used when accessing it from a PC on the LAN/WLAN. Share name To give a network printer a specific name, type a name in the “Share name” f...

Configuration and Management 2.9 System The System page includes system information and management functions, used to update and restore the Ericsson W21. Figure 36 - System page 52 1/1551-CRH 102 167 Uen Rev E 2008-02-15

Configuration and Management 2.9.1 Basic System Information The table on top of the page includes basic system information about the Ericsson W21. The following information is displayed: Table 20 – Basic System Information Text Description The product name. Product The product identification. Produc...

Configuration and Management Follow the instructions on the screen to select a location for the configuration file. Note: Do not modify a configuration file. If you do, the file might be invalid and not accepted if you want to make a restore. All configuration changes should be made on the web pages...

Configuration and Management Figure 38 - Restart Progress Message When the restart is completed you have make a new login to the WUI. Type http://192.168.1.1 in the Address (URL) field to display the User login page. 2.9.4 Software Update New Ericsson W21 software versions can be either automaticall...

Configuration and Management Figure 39 - Software update check Click For a description of the update please follow this link to get information about the available software version or click Yes to install the new version. When you click Yes the update process is initiated and the following page is d...

Configuration and Management Figure 41 - Software update initiated page Wait until the following page is displayed: Figure 42 - Software update complete page Click the Restart button 2.9.5 Factory Reset The Ericsson W21 configuration can be reset to its factory default settings from the System page....

Configuration and Management Click OK to start the reset or Cancel to abort the reset and return to the System page. When a reset has been performed, the following confirmation window is displayed: Figure 43 - Factory Reset Confirmation Click OK to return to the System page. 58 1/1551-CRH 102 167 Ue...

Configuration and Management 2.10 Event Log On the Event Log page, a list of the events that has been sent to the Ericsson W21 log is displayed: Figure 44 - Event Log page Each row in the log list displays the time and date when an event was reported to the log, the type of the event, and a brief st...

Configuration and Management The system logging information is written to 3 files in the system and these files are rotated in a circular fashion. The files are not saved to flash memory and will be lost when rebooting the system or when power is disconnected. To view only a selection of the log eve...

PC Configuration 3 PC Configuration The connection to the Ericsson W21 may require specific PC configuration. This chapter includes instructions on how to configure Internet Protocol (IP) settings, establish wireless connection(s) with the Ericsson W21 and access a shared network printer. The descri...

PC Configuration 4. Select Internet Protocol TCP/IP and ensure that the check box beside the text is selected. Click Properties . 5. In the Internet Protocol (TCP/IP) Properties window, select Obtain an IP address automatically and Obtain DNS server address automatically. 6. Click OK twice to confir...

PC Configuration 10. In the Network and Dial-up Connections window, right-click the Local Area Connection icon, and then click Properties . 11. Select Internet Protocol TCP/IP and ensure that the check box beside the text is selected. Click Properties . 12. In the Internet Protocol (TCP/IP) Properti...

PC Configuration 3.2.2 Install the Wireless LAN Interface Each PC on your Wireless LAN must be fitted with a Wireless LAN interface, such as a wireless network card. You also have to install the corresponding driver files for your particular Wireless LAN interface on your PC. The driver files and in...

PC Configuration In some cases, you have to make sure that your PC belongs to the same workgroup as the Ericsson W21. Follow the instructions in the next section to check the workgroup on your PC. 3.3.1 Check Workgroup Settings The following sections include instructions on how to check the workgrou...

PC Configuration 2. Double-click the System icon. The System Properties window is displayed. 3. On the Network Identification tab, click Properties . The Identification Changes window is displayed. 4. Make sure that Workgroup is selected in the Member of section and that the name of the workgroup is...

PC Configuration 1. In the Windows task bar, click the Start button, and then click My Computer . The My Computer window is displayed. 2. From the Tools menu, select Map Network Drive… . The My Network Drive window is displayed. 3. Select a drive that is not already used from the Drive drop-down men...

Troubleshooting 4 Troubleshooting This chapter describes how to solve a number of issues that could occur during installation, configuration, and use of the Ericsson W21. More information is available at www.ericsson.com/fwt . Before you try any of the methods described in this chapter, make sure th...

Troubleshooting 2. Wait until the Power LED stops blinking which indicates that the reset is finished. Note: A reset to factory default configuration cannot be undone. If you reset the Ericsson W21 to default configuration, all your previous configuration changes are replaced. If you have previously...

Troubleshooting Indication/Symptom What to do Make sure you are using the correct login details. If the default password has been changed and you do not know the current password, use the Reset button to reset the Ericsson W21 to factory default configuration (see section 4.2). This will reset the l...

Troubleshooting Indication/Symptom What to do On the Internet page, verify that the mobile network signal quality indicator displays at least two bars. If not, try to move the Ericsson W21 or attach an external antenna. The Internet connection is unacceptable slow or regularly dropping. On the Inter...

Troubleshooting TCP Receive Window = 146000 Selective ACK:s = Yes Max Duplicate ACK:s = 2 RFC1323 TCP Window Scaling = Yes Note: Windows Vista and recent versions of Linux kernels have automatic window scaling enabled by default and should not need any TCP tweaking. 4.5 Wireless LAN Connection Table...

Troubleshooting Indication/Symptom What to do the wireless client are the same. Note that the network name is case- sensitive. Verify that the operating system and Wireless LAN interface of the client supports the authentication and encryption method (WEP 64-bit, WEP 128-bit, WPA, or WPA2) configure...

Troubleshooting Indication/Symptom What to do network does not use the same radio channel as other wireless devices in the premises, for example security systems. The radio channel is displayed on the Wireless LAN page. To avoid interference, let the Ericsson W21 select a channel automatically ( Aut...

Glossary Glossary 802.11b An IEEE standard for a wireless network that operates at 2.4 GHz with rates up to 11 Mbps. Association Describes the establishment and maintenance of a wireless link between devices. (If security is enabled, the devices cannot do anything but exchange security credentials w...

Glossary serial number unique to every mobile device. The IMEI number is used by the mobile network to identify valid devices. IP – Internet Protocol A part of a suite of protocols that effectively defines the Internet as we know it. Specifies addressing and control information for routing data pack...