Page 3 - Table of Contents
3 BusinessPhone – Ericsson Dialog 4422 IP Office Table of Contents Table of Contents Welcome .......................................................... 4Description ....................................................... 8Start the Phone – Log On/Off ......................... 16Incoming Calls .........
Page 4 - Welcome
Welcome BusinessPhone – Ericsson Dialog 4422 IP Office 4 Welcome Welcome to the User Guide for the Dialog 4422 IP Office in the BusinessPhone Communication Platform from Ericsson. The BusinessPhone Communication Platform consists of BusinessPhone Compact, BusinessPhone 50, BusinessPhone 128i and Bus...
Page 5 - Copyright
5 BusinessPhone – Ericsson Dialog 4422 IP Office Welcome Copyright All rights reserved. No parts of this publication may be reproduced, stored in retrieval systems, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior written permiss...
Page 6 - Important User Information; Safety instructions; Read these safety instructions before use!
Welcome BusinessPhone – Ericsson Dialog 4422 IP Office 6 Important User Information Safety instructions Read these safety instructions before use! Note: When using your telephone or connected equipment, the following basic safety precautions should always be followed to reduce risk of fire, electric...
Page 7 - supplies) listed below or an adapter approved by your; Disposal of the product
7 BusinessPhone – Ericsson Dialog 4422 IP Office Welcome • The handset may attract and retain small metal objects in the earcap region. The phone can be powered either from the LAN or from a 24 V AC/ AC plug-in power adapter. • Only use applicable 24 V AC/AC plug-in adapters (power supplies) listed ...
Page 8 - Description
Description BusinessPhone – Ericsson Dialog 4422 IP Office 8 Description 15 3 5 7 11 9 10 14 13 12 1 18 3 17 3 2 6 4 16 3 8
Page 10 - Headset key; Power adapter connection
Description BusinessPhone – Ericsson Dialog 4422 IP Office 10 10 Headset key See section “ Accessories ” on page 91. 11 Clear key / Exit key / Log off key • To disconnect calls or exit a function. Can always be pressed instead of replacing the handset. • To exit the Settings mode. See section “ Sett...
Page 11 - Hidden key functions; Lamp Indications
11 BusinessPhone – Ericsson Dialog 4422 IP Office Description Hidden key functions As described above, the keys numbered 8, 9 and 11 have some hidden functions that are not shown on the keys. Only the standard symbols are shown (Volume, Loudspeaker and C). The picture below explains which key to pre...
Page 12 - Display Information
Description BusinessPhone – Ericsson Dialog 4422 IP Office 12 Display Information The display provides feedback information such as time and date, and connected phone numbers. When an information ends with three dots (...), this means that the system is working or waiting for your action. When an in...
Page 13 - Display symbols
13 BusinessPhone – Ericsson Dialog 4422 IP Office Description Display symbols v Level bar Indicates the ringing volume, handset/headset volume e Scroll bar If a list in the Settings menu is too long to be shown in the display, a scroll bar appears as an indicator. Y or Z New missed call Indicates a ...
Page 14 - Menu Structure
Description BusinessPhone – Ericsson Dialog 4422 IP Office 14 Menu Structure Below you find the menu structure for each of the menus that can be selected when the Settings key has been pressed. When you are navigating through the menus, the selected menu is highlighted with a black frame. **) This m...
Page 16 - Start the Phone – Log On/Off; Reset the phone; Press simultaneously for at least one second to reset the
Start the Phone – Log On/Off BusinessPhone – Ericsson Dialog 4422 IP Office 16 Start the Phone – Log On/Off All system settings for your IP phone must be set by the system administrator before you can use the phone.When this is done, and the phone is connected to the local network (LAN), your phone ...
Page 17 - Start the Phone; Connect the phone to the local network.
17 BusinessPhone – Ericsson Dialog 4422 IP Office Start the Phone – Log On/Off Start the Phone Startup procedure All the system settings for your IP phone must be set by the system administrator before you can use the phone. Connect the phone to the local network. See the Installation section, “ Ins...
Page 18 - LAN access control (network authentication); Enter your user identity.
Start the Phone – Log On/Off BusinessPhone – Ericsson Dialog 4422 IP Office 18 LAN access control (network authentication) (Dialog 4422 v. 2 phone only).Your telephone might require a network authentication to gain access to the network. In this case you must enter a valid user identity and password...
Page 19 - Continued startup procedure
19 BusinessPhone – Ericsson Dialog 4422 IP Office Start the Phone – Log On/Off Continued startup procedure The display shows: The x indicates a timer counting down seconds. If no key is pressed during this time, “no change” is selected automatically. Note: You can speed up the procedure by pressing ...
Page 20 - Update software
Start the Phone – Log On/Off BusinessPhone – Ericsson Dialog 4422 IP Office 20 Update software If a new software for your IP-telephone has been made available on your LAN by your system administrator, the following displays might appear: The x indicates a timer counting down seconds. If no key is pr...
Page 21 - Log on; Option 1 - SOS call function is disabled:; Dial your extension number.
21 BusinessPhone – Ericsson Dialog 4422 IP Office Start the Phone – Log On/Off Log on The following options exist:1 You are allowed to log on and log off the phone. This is the most common option. 2 The telephone is always logged on with a default number. You cannot log on or off. This option can be...
Page 22 - Telephone version note:
Start the Phone – Log On/Off BusinessPhone – Ericsson Dialog 4422 IP Office 22 Option 1 - SOS call function is enabled: If the SOS call function is enabled, the text For SOS calls, dial 112 is shown. The number for SOS calls might vary between countries.If a password is requested, the display shows:...
Page 23 - Option 2
23 BusinessPhone – Ericsson Dialog 4422 IP Office Start the Phone – Log On/Off Option 2 The following idle mode menu is displayed, and the phone is ready for use. Note: It is not possible to log off, when a phone has been programmed according to this option. Option 3 The phone is logged on with the ...
Page 24 - Press to switch between upper and lower case..
Start the Phone – Log On/Off BusinessPhone – Ericsson Dialog 4422 IP Office 24 Entering letters and numbers You can see the most common letters above each key on the phone. To get the letter A press key 2 once, for B press key 2 twice, to get C press key 2 three times, and so on. Note: If the word t...
Page 25 - Log off
25 BusinessPhone – Ericsson Dialog 4422 IP Office Start the Phone – Log On/Off Log off í Press to log off. Press and hold the key for at least one second. The text Log off? is displayed. Â Press to confirm (within four seconds). The Log on menu is displayed. User not logged on! EXTENSION 5446
Page 26 - Incoming Calls; Answer Calls; Lift the handset to accept the call.; Handsfree; Press without lifting the handset.; Press to terminate a handsfree call.
Incoming Calls BusinessPhone – Ericsson Dialog 4422 IP Office 26 Incoming Calls A ringing signal, a flashing Line key lamp and the display indicate an incoming call. Answer Calls When you receive an incoming call, the display shows: u Lift the handset to accept the call. Handsfree (Dialog 4422 v. 2 ...
Page 27 - u z; Call the ringing extension.; Answer a second call
27 BusinessPhone – Ericsson Dialog 4422 IP Office Incoming Calls To another extension (Call pick-up) You can answer a call to another extension from any phone in your office. u z Call the ringing extension. You receive busy tone. 6 Press. Note: The number for answering calls to another extension may...
Page 28 - Outgoing Calls; Make Calls; Enter either a directory number to make an internal call.; or
Outgoing Calls BusinessPhone – Ericsson Dialog 4422 IP Office 28 Outgoing Calls Make Calls To make internal and external calls: z Enter either a directory number to make an internal call. Or: 0 z Enter the digit(s) for external line access and the desired public number. Note: Which digit to press fo...
Page 30 - Last External Number Redial; Press to redial the last dialled external number and lift the; Automatic Callback; Lift the handset when you are called back.
Outgoing Calls BusinessPhone – Ericsson Dialog 4422 IP Office 30 Last External Number Redial When you initiate an external call, the system automatically stores all dialled digits, regardless of whether the call was successful or not. Stored numbers can consist of a maximum of 32 digits. * * * u Pre...
Page 31 - Busy Extension; Intrusion; Diverted Extension
31 BusinessPhone – Ericsson Dialog 4422 IP Office Outgoing Calls Busy Extension You call an extension and receive busy tone. Camp-on You can notify a busy extension of your call by sending a call waiting tone (if this function is allowed). 4 Press to camp-on. Keep handset off hook. When the called e...
Page 32 - Abbreviated Numbers; Enter the Common Abbreviated Number.
Outgoing Calls BusinessPhone – Ericsson Dialog 4422 IP Office 32 Abbreviated Numbers By using Abbreviated Numbers, you can make calls simply by pressing a few keys. Frequently used external numbers are stored as Common Abbreviated Numbers in the exchange. Your personal most frequently used external ...
Page 33 - Individual Abbreviated Numbers; Lift the handset and press.; Program Individual Abbreviated Numbers; Enter programming mode.
33 BusinessPhone – Ericsson Dialog 4422 IP Office Outgoing Calls Individual Abbreviated Numbers You can program and activate your most frequently used external numbers on the digit keys 0 to 9 . Note: To program individual abbreviated numbers, your extension has to be authorized by the system admini...
Page 34 - Cancel one specific Individual Abbreviated Number; Enter an Abbreviated Number between 0 and 9 and press.; Cancel all Individual Abbreviated Numbers; Press and hold the key with corresponding letter.
Outgoing Calls BusinessPhone – Ericsson Dialog 4422 IP Office 34 Cancel one specific Individual Abbreviated Number u Lift the handset. # 5 1 * Press. z # Enter an Abbreviated Number between 0 and 9 and press. Cancel all Individual Abbreviated Numbers u Lift the handset. # 5 1 # Press. Confirmation t...
Page 35 - Call List; Press to access the Call List.; Scroll through the list; Lift the handset to call the shown phone number.
35 BusinessPhone – Ericsson Dialog 4422 IP Office Outgoing Calls Call List The phone keeps a Call List with up to 50 entries that includes missed calls, incoming calls, outgoing calls and answered calls. Note: If a power failure occurs, the list is cleared. If the network does not display the number...
Page 36 - Remove a list entry; Press to remove the shown entry from the Call List.; Exit the Call List; Press to exit the Call List.
Outgoing Calls BusinessPhone – Ericsson Dialog 4422 IP Office 36 Remove a list entry í Press to remove the shown entry from the Call List. Exit the Call List Call List Ô Press to exit the Call List.
Page 37 - During Calls; Group Listening; Press to switch the loudspeaker on or off.
37 BusinessPhone – Ericsson Dialog 4422 IP Office During Calls During Calls The BusinessPhone Communication Platform allows you to handle calls in many different ways. You can switch between handset and monitoring, mute the microphone, make an inquiry, transfer the call, establish a conference or pu...
Page 38 - From handset to handsfree; Press to switch the loudspeaker on.; Press to end the call.; From handsfree to handset
During Calls BusinessPhone – Ericsson Dialog 4422 IP Office 38 From handset to handsfree (Dialog 4422 v. 2 phone only).You have an ongoing conversation via the handset. Â Press to switch the loudspeaker on. Handsfree conversation. Note: You can adjust the volume, see section “ Handset and Loudspeake...
Page 39 - Mute; Press to switch the microphone on or off.; Inquiry; Enter the number of the third party.; Refer back; Switch between calls.
39 BusinessPhone – Ericsson Dialog 4422 IP Office During Calls Mute You have an ongoing conversation. É Press to switch the microphone on or off. When the lamp is lit, the person on the line will not be able to hear the conversation in your room. Inquiry During an ongoing conversation you want to ma...
Page 40 - Transfer; Transfer to a busy extension
During Calls BusinessPhone – Ericsson Dialog 4422 IP Office 40 Transfer You have an ongoing internal or external conversation and you want to transfer the ongoing call. Line Ö Ô Press. z Enter the number of the third party. You can transfer the call before answer or wait for answer. Note: Please rea...
Page 41 - Call Waiting; Press the flashing Line key.; Conference; Press to establish a three party conference.
41 BusinessPhone – Ericsson Dialog 4422 IP Office During Calls Call Waiting If you hear the Call Waiting tone during an ongoing conversation, another person is trying to contact you. í Press. The ongoing call is terminated and the waiting call will be signalled on your phone. Line Ö Ô Press the flas...
Page 42 - Individual Hold; Common Hold; Press again to retake the call that has been put on hold.
During Calls BusinessPhone – Ericsson Dialog 4422 IP Office 42 Individual Hold You have an ongoing conversation. Now you want to put the ongoing call on hold for a short while. Line Õ Ô Press the Line key. The call can be picked up on your extension within one minute, or if not it will recall on you...
Page 43 - Send Message; Callback message; Voice message; Press to play-back and listen to your recording.
43 BusinessPhone – Ericsson Dialog 4422 IP Office During Calls Send Message To send a message to an extension when you receive busy tone or get no answer. Callback message To send a Call Me message. 9 # Press to send. Voice message To send a Voice message. 9 9 Press and speak. * Press to play-back a...
Page 44 - Call Forwarding; Diversion when there is no answer
Call Forwarding BusinessPhone – Ericsson Dialog 4422 IP Office 44 Call Forwarding When you are not available to take calls or decide to answer your calls on another extension, it is useful to forward your calls to an alternate answering position. The alternate answering position can either be a pre-...
Page 45 - Diversion when your extension is not; Activate Fixed Diversion; Press to activate the diversion.; Cancel diversion; Press to cancel diversion.
45 BusinessPhone – Ericsson Dialog 4422 IP Office Call Forwarding Diversion when your extension is not active If your extension is not active (logged off) your system administrator can program it to automatically divert calls to a pre-programmed diversion address. Fixed Diversion This function direc...
Page 46 - Individual Diversion; Program and activate Internal Diversion; Enter the internal diversion address.; Cancel Internal Diversion; Press to cancel the diversion.
Call Forwarding BusinessPhone – Ericsson Dialog 4422 IP Office 46 Individual Diversion This feature allows you to divert your calls to internal and external diversion address, e.g. to any directory number, a colleague’s extension, an external number or a common abbreviated number (e.g. your mobile p...
Page 47 - Program and activate External Diversion; Enter the digit(s) for external line access and enter the new; Cancel External Diversion; Press to finish the procedure.
47 BusinessPhone – Ericsson Dialog 4422 IP Office Call Forwarding Program and activate External Diversion Divert your calls to a new external diversion address: Note: To use the external diversion function, your extension has to be authorized by the system administrator. * 2 2 * Press. 0 z Enter the...
Page 48 - Re-activate External Diversion; Press to activate the programmed External Diversion.
Call Forwarding BusinessPhone – Ericsson Dialog 4422 IP Office 48 Re-activate External Diversion Divert your calls to an external diversion address. * 2 2 * # Press to activate the programmed External Diversion. Verification tone. You can make outgoing calls as usual. A special dial tone and the dis...
Page 49 - Enter your own extension number and press.; Enter your own extension number.
49 BusinessPhone – Ericsson Dialog 4422 IP Office Call Forwarding Follow-me If you are in another room, you can still answer your calls by forwarding them to where you are. To activate Follow-me, Individual Internal Diversion must be active on your telephone. Activate Follow-me Note: This procedure ...
Page 50 - Enter extension number.
Call Forwarding BusinessPhone – Ericsson Dialog 4422 IP Office 50 Bypass Call Forwarding Bypass Call Forwarding allows you to call a specific extension even if Call Forwarding is activated on this extension. Note: To use this function, your extension has to be authorized by the system administrator....
Page 51 - Absence Information; Voice information
51 BusinessPhone – Ericsson Dialog 4422 IP Office Absence Information Absence Information If you are not in the office for a certain period of time (e.g. meeting, vacation, lunch, illness), this feature allows you to inform your callers why you are absent. External callers will be routed to the oper...
Page 52 - Enter Information
Absence Information BusinessPhone – Ericsson Dialog 4422 IP Office 52 Enter Information To store text or voice information. * 2 3 * Press to enter the information mode. Select Pre-defined Text or Voice Information. Pre-defined texts z Enter Info Code. z Enter Completing Info from the table below. # ...
Page 53 - Press to enter information mode.
53 BusinessPhone – Ericsson Dialog 4422 IP Office Absence Information Pre-defined text example:Vacation, back June 27 * 2 3 * Press. 5 Enter code. 0 6 2 7 Enter month and day. # Press. Information active. í Press to finish the procedure. Voice information * 2 3 * Press to enter information mode. 9 P...
Page 54 - Change Information; Save; Use saved information; Erase information
Absence Information BusinessPhone – Ericsson Dialog 4422 IP Office 54 Change Information Save * 2 3 * # Press to deactivate and save for later use. Information is passive. í Press to finish the procedure. Use saved information When the information is switched off: * 2 3 * # Press to activate saved i...
Page 55 - Mailbox System; Activate the Mailbox; Enter the number of the mailbox system.
55 BusinessPhone – Ericsson Dialog 4422 IP Office Mailbox System Mailbox System While you are away from the office, callers can leave messages in your mailbox. You are also able to configure your mailbox with your personal greeting, see section “ Change your Personal Greeting ” on page 59.The first ...
Page 56 - Deactivate the Mailbox; Note
Mailbox System BusinessPhone – Ericsson Dialog 4422 IP Office 56 Note: For daily use, it is recommended to ask your system administrator to define the mailbox as your pre- programmed diversion address. Once this is defined, you only have to enter *21# to activate your mailbox. The system administrat...
Page 57 - Access the Mailbox; Access the mailbox from your own extension; Press; Access the mailbox from any other extension; Enter the directory number of the mailbox system.; Access the mailbox from an external position; Enter the public number of your company.
57 BusinessPhone – Ericsson Dialog 4422 IP Office Mailbox System Access the Mailbox The following mailbox functions can be accessed from your own extension, any other internal extension or from an external position (e.g. mobile phone)• Listen to available messages • Change your personal greeting • S...
Page 58 - Listen to your Messages; Select to listen to available messages
Mailbox System BusinessPhone – Ericsson Dialog 4422 IP Office 58 Listen to your Messages Received messages are divided into the following three categories: • New messages (not heard); indicated by a flashing message LED and a special dial tone. • Heard messages; indicated by a lighting message LED a...
Page 59 - Forward a Voice Message; Select to change your Personal Greeting.
59 BusinessPhone – Ericsson Dialog 4422 IP Office Mailbox System Forward a Voice Message A copy of your received voice messages (in the individual mailbox) can be forwarded to other mailbox numbers (individual or common). When you forward a voice message (heard or stored) to an individual mailbox, t...
Page 60 - Send Messages via your Mailbox; Select to record and send messages.
Mailbox System BusinessPhone – Ericsson Dialog 4422 IP Office 60 Send Messages via your Mailbox With this function, the mailbox system allows you to record and send messages from your mailbox to any other internal mailbox without calling the respective mailbox owner. A recorded message can either be...
Page 61 - Select to set up outcall notification.
61 BusinessPhone – Ericsson Dialog 4422 IP Office Mailbox System • Notification without mailbox access: You get a short voice announcement informing you that someone has left a message for you. You acknowledge the notification by pressing any key. You have to call back the mailbox system to retrieve...
Page 62 - Change Password; Change the password via your mailbox; Change the password via the telephone
Mailbox System BusinessPhone – Ericsson Dialog 4422 IP Office 62 Change Password Change the password via your mailbox Access the mailbox. (See chapter “ Access the Mailbox ” on page 57.) Listen and follow the voice announcements in the main menu. 5 Select to change the password. Listen and follow th...
Page 63 - Dictaphone Function; Record message; Press and record your message.
63 BusinessPhone – Ericsson Dialog 4422 IP Office Mailbox System Dictaphone Function If you want to record and retrieve personal voice messages you, can use the Dictaphone function. A Dictaphone message is treated as a normal message. For information on how to retrieve Dictaphone messages, see secti...
Page 64 - Group Features; Key system; Answer an external call; Dial the desired number.
Group Features BusinessPhone – Ericsson Dialog 4422 IP Office 64 Group Features When you are working together in a team, the following group facilities can be very useful. Key system With this function, all (or selected) external lines are represented by pre-programmed keys on all phones. For each e...
Page 65 - Supervision/Telephone Attendance; Traffic situation; Pick-up calls for the group
65 BusinessPhone – Ericsson Dialog 4422 IP Office Group Features Supervision/Telephone Attendance A Function key can also be programmed for Supervision and handling calls for a group of extensions. If a Supervision/ Attendance key is programmed on your telephone, you are able to call the other group...
Page 66 - Common Bell; Group Hunting
Group Features BusinessPhone – Ericsson Dialog 4422 IP Office 66 Group Call-pick-up In a pick-up group, any member can answer any individual call to group members. You answer a call to the group by dialling a special answering number. Please ask your system administrator for the configured number. u...
Page 67 - Log in; Enter the hunt group number.; Answer calls; Answer Group Hunting calls in the normal way.
67 BusinessPhone – Ericsson Dialog 4422 IP Office Group Features Incoming calls to the hunt group are directed to free extensions in the group. The hunt order within the group can be changed to suit your needs. If all members of the hunt group are busy, an incoming call is being queued. If no one an...
Page 68 - Log out; To log out from one
Group Features BusinessPhone – Ericsson Dialog 4422 IP Office 68 Log out To log out from one specific hunt group: # 2 8 * Press. z Enter the hunt group number. Please ask your system administrator for the configured number. # Press. í Press to finish the procedure. To log out from all hunt groups: #...
Page 69 - Tandem Configuration; To activate the Tandem configuration; Press to log on the secondary telephone.
69 BusinessPhone – Ericsson Dialog 4422 IP Office Other Useful Features Other Useful Features By using these features your productivity will be increased, e.g. you can set reminders for important meetings, place the cost for external calls on separate accounts, listen to music via the loudspeaker an...
Page 70 - To deactivate the Tandem configuration; Transferring a call between members of a Tandem; Reminder
Other Useful Features BusinessPhone – Ericsson Dialog 4422 IP Office 70 To deactivate the Tandem configuration # 2 8 # Press to log off the secondary telephone. í Press to finish the procedure. For incoming calls: • The secondary telephone cannot be called and the primary telephone works as a normal...
Page 71 - Cancel Reminder; Press to cancel all settings.; Doorphone; Answering Doorphone calls; Enter the door-opener’s directory number.
71 BusinessPhone – Ericsson Dialog 4422 IP Office Other Useful Features Cancel Reminder # 3 2 # Press to cancel all settings. í Press to finish the procedure. Doorphone The Doorphone is used to monitor the admission to your company, i.e you can open the doorlock from your phone. Answering Doorphone ...
Page 72 - Enter the digit(s) for external line access and the desired
Other Useful Features BusinessPhone – Ericsson Dialog 4422 IP Office 72 Direct Inward System Access (DISA) If you are working externally and you have the need to make business calls, call your company and use the company PBX to make an external call to the desired party. You just pay the costs for t...
Page 73 - Account Number; Verified or own Account Number; Enter Account Number and press.; DTMF Tones; Make an internal or external call to reach the desired device.
73 BusinessPhone – Ericsson Dialog 4422 IP Office Other Useful Features Account Number An Account Number can be entered to debit telephone costs to different accounts. Depending on the system configuration the Account Number has to be entered from a Verified Account Number list (predefined) or you c...
Page 74 - Least Cost Routing; Use Least Cost Routing; Calling Least Cost Routing
Other Useful Features BusinessPhone – Ericsson Dialog 4422 IP Office 74 Least Cost Routing Least Cost Routing (LCR) automatically selects the cheapest way to establish the connection to the desired external number. Please ask your system administrator if this function is installed in your system. If...
Page 75 - Supervision function; Press to enter the Settings menu.
75 BusinessPhone – Ericsson Dialog 4422 IP Office Settings Settings In order to satisfy your personal needs, the BusinessPhone Communication Platform and your IP telephone are equipped with many options for an individual configuration.The following settings and programmable functions are available w...
Page 76 - Press to select the Programmable Keys menu.
Settings BusinessPhone – Ericsson Dialog 4422 IP Office 76 Note The programming can also be performed via the web server, see section “ Web Server ” on page 98. Â Press to select the Programmable Keys menu. Ô Press a programmable key. Note: The Settings, Call List, Message and Line key are pre-defin...
Page 77 - Press to return to the main Settings menu.; Press to exit the Settings mode.
77 BusinessPhone – Ericsson Dialog 4422 IP Office Settings í Press to return to the main Settings menu. Settings Õ Ô Press to exit the Settings mode. Note: You can remove the transparent cover for writing the names beside the keys, see section “ Install card ” on page 112.
Page 78 - Ring Signal Tone Character; Press to store the selected character.; Press to return to idle mode.
Settings BusinessPhone – Ericsson Dialog 4422 IP Office 78 Ring Signal Tone Character There are 10 different programmable ring signal tone characters on your phone, each corresponding to a digit between 0 and 9. Settings Ô Press to enter the Settings menu. The display shows the first two configurati...
Page 79 - Time Format
79 BusinessPhone – Ericsson Dialog 4422 IP Office Settings Time Format You can change the way the time (format) is presented in the display. The time can be shown in 24 or 12 hour clock mode. Settings Ô Press to enter the Settings menu. The display shows the first two configuration options: ì Press ...
Page 80 - Date Format
Settings BusinessPhone – Ericsson Dialog 4422 IP Office 80 Date Format You can change the way the date (format) is presented in the display. The date can be shown in eight ways (note that there are five alternatives for the DD-MM-YYYY format): Settings Ô Press to enter the Settings menu. The display...
Page 81 - Press to store the selected date format.
81 BusinessPhone – Ericsson Dialog 4422 IP Office Settings ì Press + or - until the Date Format option is selected. Â Press. The current date format is selected and the radio button is checked. ì Press + or - until the desired format is selected. Â Press to store the selected date format. The date f...
Page 82 - Set the Time; Press to store the entered time.
Settings BusinessPhone – Ericsson Dialog 4422 IP Office 82 Set the Time The menu for setting the time is only available if no time server is installed in your system. Settings Ô Press to enter the Settings menu. The display shows the first two configuration options: ì Press + or - until the Time &am...
Page 83 - Set the Date; Press to store the entered date.
83 BusinessPhone – Ericsson Dialog 4422 IP Office Settings Set the Date The menu for setting the date is only available if no time server is installed in your system. Settings Ô Press to enter the Settings menu. The display shows the first two configuration options: ì Press + or - until the Time &am...
Page 84 - Language; Press to enter the settings menu.
Settings BusinessPhone – Ericsson Dialog 4422 IP Office 84 Language You can change the display menu language for your phone. Available languages are listed when the Language menu is selected. Settings Ô Press to enter the settings menu. The display shows the first two configuration options: ì Press ...
Page 85 - Display contrast; Change the contrast on the display
85 BusinessPhone – Ericsson Dialog 4422 IP Office Settings Display contrast The display contrast can be changed. Change the contrast on the display Settings Ô Press ì Press + or - until the Display Contrast option is selected. Â Press. The displays shows: ì Press + or - to decrease or increase the c...
Page 86 - Option unit; Change the function of the option unit; Press to return to the previous menu.
Settings BusinessPhone – Ericsson Dialog 4422 IP Office 86 Option unit (Dialog 4422 v. 2 phone only).If your phone is equipped with an option unit, you can use this menu to select the function of the option unit. Change the function of the option unit Settings Ô Press ì Press + or - until the Option...
Page 87 - Handset and Loudspeaker Volume; Press to change the volume.; Hearing aid compatibility and hearing level
87 BusinessPhone – Ericsson Dialog 4422 IP Office Settings Handset and Loudspeaker Volume Use the Volume keys to change the volume of the handset or loudspeaker during a call. Adjust the handset listening volume when the handset is off hook. Adjust the loudspeaker volume when dial tone is heard via ...
Page 88 - Press + or - to change between the values Standard and; Ring Signal Volume; Mute Ring Signal; Press to suppress the ring signal.
Settings BusinessPhone – Ericsson Dialog 4422 IP Office 88 Â Press. The current hearing level is selected and the radio button is checked. ì Press + or - to change between the values Standard and Increased. Â Press to store the selected hearing level. Settings Õ Ô Press to return to idle mode. If yo...
Page 89 - Silent Ringing; Press to switch off the ring signal.; Network Settings
89 BusinessPhone – Ericsson Dialog 4422 IP Office Settings Silent Ringing If you do not want to be disturbed by the ring signal but still want to be able to answer an incoming call, you can switch off the ring signal. Incoming calls are only indicated by a flashing line lamp and display information....
Page 91 - Accessories; Key panel
91 BusinessPhone – Ericsson Dialog 4422 IP Office Accessories Accessories This chapter describes optional features that can be used together with your BusinessPhone telephone. Key panel (Dialog 4422 v. 2 phone only).In newer versions of the exhange your phone can be equipped with 1 additional key pa...
Page 92 - Press to terminate the headset call.; Make calls; Í z; Press and dial the number.; Press to terminate the call.; From headset to handset
Accessories BusinessPhone – Ericsson Dialog 4422 IP Office 92 Headset (optional) To install the headset, see section “ Install Cables ” on page 110. The following headset functions are available. Answer calls Í Press to answer. The Headset key lamp is turned on. Note: When the phone is set for Heads...
Page 93 - Press to toggle between headset with or without
93 BusinessPhone – Ericsson Dialog 4422 IP Office Accessories From handset to headset Í Press. The Headset key lamp is turned on. d Replace the handset. Headset with Group Listening (Dialog 4422 v. 1 phone only). Â Press to toggle between headset with or without Group Listening. From headset to moni...
Page 94 - Headset Preset; Press and hold for at least 4 seconds.
Accessories BusinessPhone – Ericsson Dialog 4422 IP Office 94 Headset Preset By default, the phone is set for calls to be connected to the loudspeaker when you answer or make calls by pressing a Line key, also called Loudspeaker Preset . Also, when you dial the number without lifting the handset, th...
Page 95 - Headset volume
95 BusinessPhone – Ericsson Dialog 4422 IP Office Accessories Headset volume Use the Volume keys to change the volume of the headset. ì Press to change the volume. The set headset volume level is stored. For people with impaired hearing, the headset hearing volume level can be extra amplified. Use t...
Page 96 - Add Microsoft Outlook Contacts; Contacts; Install My Dialog 4000 Contacts; Make sure you have the necessary information to complete
Add Microsoft Outlook Contacts BusinessPhone – Ericsson Dialog 4422 IP Office 96 Add Microsoft Outlook Contacts (Dialog 4425 v. 2 phone only). My Dialog 4000 Contacts My Dialog 4000 Contacts is a PC application which you can use when you want to download your Microsoft ® Outlook ® contacts to Contac...
Page 97 - Add Microsoft Outlook contacts; Start “My Dialog 4000 Contacts” on your PC.; Mark the required contacts on the left hand side and click.; Click to save the contacts.; Exit My Dialog 4000 Contacts; Click to exit the PC application.; OK
97 BusinessPhone – Ericsson Dialog 4422 IP Office Add Microsoft Outlook Contacts Add Microsoft Outlook contacts Start “My Dialog 4000 Contacts” on your PC. Enter your phone number, password and IP address. The default password is Welcome . To find your IP address, see section “ Menu Structure ” on p...
Page 99 - Read Out the IP-Address of the; Write down the IP address.
99 BusinessPhone – Ericsson Dialog 4422 IP Office Web Server Read Out the IP-Address of the Web Server Before you can access the web server, you need to find out the IP address through your telephone display. Settings Ô Press. The display shows the first two configuration options: ì Press + or - unt...
Page 100 - Access the Web Server; Enter the IP address in the address field of your web browser.; Enter the web server password.
Web Server BusinessPhone – Ericsson Dialog 4422 IP Office 100 Access the Web Server http://XXX.XXX.XXX.XXX Enter the IP address in the address field of your web browser. The web browser shows: Note: If the access to the web server failed, please check the proxy settings of your web browser and the a...
Page 102 - To add a new name and number to Contacts:; Add to Contacts
Web Server BusinessPhone – Ericsson Dialog 4422 IP Office 102 Contacts Access the web server. See chapter “ Access the Web Server ” on page 100. Click on the Contact folder in the menu on the left-hand side. If there are entries in Contacts, they will be listed in a table. Each entry can be modified...
Page 103 - Delete all Call List entries
103 BusinessPhone – Ericsson Dialog 4422 IP Office Web Server Call List Access the web server. See chapter “ Access the Web Server ” on page 100. Click on the Call List folder in the menu on the left-hand side. If there are entries in the Call List, they will be listed in a table. Each entry can be ...
Page 104 - Change web server password
Web Server BusinessPhone – Ericsson Dialog 4422 IP Office 104 Settings The Settings menu provides following options:• Change web server password • Programmable keys • Hearing level • Ring Character Change web server password Access the web server. See chapter “ Access the Web Server ” on page 100. C...
Page 105 - Settings - Programmable Keys
105 BusinessPhone – Ericsson Dialog 4422 IP Office Web Server Settings - Programmable Keys Access the web server. See chapter “ Access the Web Server ” on page 100. Click on the Settings folder in the menu on the left-hand side. The Settings sub-menu will be displayed. Programmable Keys Click. The k...
Page 106 - Settings - Hearing level; Settings - Ring signal tone character
Web Server BusinessPhone – Ericsson Dialog 4422 IP Office 106 Settings - Hearing level Access the web server. See chapter “ Access the Web Server ” on page 100. Click on the Settings folder in the menu on the left-hand side. The Settings sub-menu will be displayed. Hearing level Click. The current l...
Page 107 - Useful Hints; Connections Between External Lines
107 BusinessPhone – Ericsson Dialog 4422 IP Office Useful Hints Useful Hints Connections Between External Lines With your BusinessPhone, you can establish an external call diversion or a conference with more than one external party or transfer an external call to another external destination (e.g. a...
Page 108 - Glossary
Glossary BusinessPhone – Ericsson Dialog 4422 IP Office 108 Glossary Abbreviated Number Dialling Initiating a call to a pre-programmed number by dialling a code or pressing a key. There are common short-numbers, which means that all extensions can use them. See section “ Abbreviated Numbers ” on pag...
Page 110 - Installation; Install Cables; Change cables
Installation BusinessPhone – Ericsson Dialog 4422 IP Office 110 Installation Install Cables The handset cable has to be plugged in “HANDSET”, and the cable to the local area network has to be plugged in “LAN”. If an external power adapter is used this has to be plugged in “POWER”. You can put the ca...
Page 111 - Install Stands and Adapt Telephone
111 BusinessPhone – Ericsson Dialog 4422 IP Office Installation Install Stands and Adapt Telephone Position high Position low Release to remove stand Press to fasten stand
Page 112 - Install card
Installation BusinessPhone – Ericsson Dialog 4422 IP Office 112 Install card Use the Designation Card Manager to make and print your own designation cards. The Designation Card Manager is included on the Ericsson Telephone Toolbox CD or it can be downloaded from: http://www.ericsson.com/enterprise/l...
Page 113 - Fasten the connector in the bottom of the hole using a
113 BusinessPhone – Ericsson Dialog 4422 IP Office Installation Install key panel (optional) (Dialog 4422 v. 2 IP Office phone only). 1 Fasten the connector in the bottom of the hole using a finger or a blunt tool. Make sure the connector fits before pressing it down. 2 Press where the arrows are po...
Page 114 - Stand positioning
Installation BusinessPhone – Ericsson Dialog 4422 IP Office 114 Stand positioning Install card Use the Designation Card Manager to make and print your own key panel designation cards. The Designation Card Manager is included on the Ericsson Telephone Toolbox CD or it can be downloaded from: http://w...
Page 115 - Remove the protective film from the guiding rails.
115 BusinessPhone – Ericsson Dialog 4422 IP Office Installation Install Pull-out Leaf (optional) 1 Remove the protective film from the guiding rails. 2 Attach the guiding rails to the bottom of the phone, observing the direction of the “cut” corner. 3 Insert the pull-out leaf.
Page 116 - Wall Mounting; Use a screwdriver to remove the handset hook.
Installation BusinessPhone – Ericsson Dialog 4422 IP Office 116 Wall Mounting The phone can be wall mounted, useful for instance in conference rooms or public areas. 1 Use a screwdriver to remove the handset hook. 2 Turn the hook upside down and insert. 3 Use a screwdriver to remove the three plasti...
Page 117 - Mount screws according to measures and attach the
117 BusinessPhone – Ericsson Dialog 4422 IP Office Installation 5 Mount spacer(s) according to measures. Option 1 is recommended. Spacer(s) are not supplied. 6 Mount screws according to measures and attach the phone. Spacer, option 1 Spacers, option 2 Two upper screws and spacer One lower screw and ...
Page 118 - Placing the Telephone
Installation BusinessPhone – Ericsson Dialog 4422 IP Office 118 Placing the Telephone • Do not place your telephone on sensitive surfaces. Use a non- slippery pad to protect your furniture from possible damage. • Do not place your telephone near sources of extreme heat, e.g. near the radiator. • Mak...
Page 119 - Troubleshooting; Fault Check List; Connect a functioning telephone instead of the faulty
119 BusinessPhone – Ericsson Dialog 4422 IP Office Troubleshooting Troubleshooting This section contains information on how to solve common operational problems. Go through the following steps if you encounter any problems. If this does not solve the problem, contact your system administrator. If ot...
Page 120 - Index
Index BusinessPhone – Ericsson Dialog 4422 IP Office 120 Index A Abbreviated Numbers 32 Absence Information 51 Change information 54 Enter information 52 Access the mailbox 57 Accessories 91 Headset 92 Key panel 91 Pull-out leaf 95 Account Number 73 Activate the Mailbox 55 Add Microsoft Outlook cont...
Page 124 - Notes
Notes BusinessPhone – Ericsson Dialog 4422 IP Office 124 Notes