Page 3 - TM-C100 Technical Reference Guide; CAUTIONS; Revision Information
Rev. C i TM-C100 Technical Reference Guide CAUTIONS ❏ No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. ...
Page 4 - ii; Important Safety Information; Key to Symbols; Cautions must be observed to avoid the following kinds of damage.
ii Rev. C Important Safety Information Key to Symbols The following symbols are used in this document. Please check the meaning of the symbols before using the printer. WARNING: Warnings must be followed carefully to avoid serious bodily injury or death. CAUTION: Cautions must be observed to avoid t...
Page 5 - iii; Warnings; Do not modify the power cable.
Rev. C iii TM-C100 Technical Reference Guide Warnings WARNING: ❏ Turn off the printer and unplug it immediately if it produces smoke, a strange odor, or unusual noise. Continued use may lead to fire or electric shock. ❏ Do not disassemble or modify the printer. Doing so may result in injury, fire, o...
Page 6 - Restriction of Use; design to maintain safety and total system reliability.; Modular connectors
iv Rev. C Cautions CAUTION: ❏ Do not attach any equipment not shown in this guide. Doing so may result in failure, fire, and the like. ❏ Do not place the printer on an unstable or tilted surface. Doing so may cause it to fall, resulting in injury. ❏ Do not place the printer in a humid or dusty locat...
Page 7 - About This Manual; Aim of the Manual; An outline of the features and specifications
Rev. C v TM-C100 Technical Reference Guide About This Manual Aim of the Manual The purpose of this manual is to provide all necessary information to development engineers who are developing, designing or installing commercial systems using the TM-C100 printer, or who are developing or designing appl...
Page 8 - Related Software and Documents
vi Rev. C Related Software and Documents * You can obtain these items from one of the following URLs: For customers from North America: http://pos.epson.com/ For customers from other countries: http://www.epson-pos.com/ Select the product from the “Select any product” pull-down menu. Related Softwar...
Page 10 - viii
viii Rev. C 3.4.7 The paper is not cut (roll paper specification) . . . . . . . . . . . . . . . . . . . . . 3-10 3.5 FAQ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11 3.5.1 Printing on long paper (roll paper specifica...
Page 11 - Product Outline; Product Specification; TM-C100 Roll paper specification
Rev. C Product Outline 1-1 TM-C100 Technical Reference Guide Chapter 1 Product Outline 1.1 Features The TM-C100 is a compact inkjet printer, newly designed for commercial applications. Besides printing product photographs and POP items, the printer has the following features. ❏ Since it is small and...
Page 12 - The printer comes with the following accessories.
1-2 Product Outline Rev. C 1.2.2 Standard Accessories The printer comes with the following accessories. ❏ User's Manual ❏ Exclusive ink cartridge ❏ Power unit ❏ Power cable (not included for some models) ❏ Roll paper: 1 roll (roll paper specification only) Note: Since the packaged ink cartridge is f...
Page 15 - Chapter 2; Setup; Part Names and Basic Operations; Release lever; Roll paper specification
Rev. C Setup 2-1 TM-C100 Technical Reference Guide Chapter 2 Setup 2.1 Part Names and Basic Operations 2.1.1 Part names ❏ Release lever Pressing this lever switches between the paper clamp status (preparing to print) and paper release status (ready for insertion of paper). • Release lever raised: pa...
Page 16 - Enlarged view of the control panel
2-2 Setup Rev. C ❏ Release lever Pressing this lever switches between the paper clamped status (preparing to print) and paper released status (ready for insertion of paper). • Release lever raised: paper clamped status (ready to print) • Release lever lowered: paper released status (not ready to pri...
Page 18 - CLEANING switch
2-4 Setup Rev. C ❏ CLEANING switch The printer performs head cleaning if the switch is pressed for 3 seconds or more. For information about head cleaning, see "Ink head cleaning" on page 3-7. Note: Head cleaning consumes ink. Note that performing head cleaning more than necessary shortens th...
Page 19 - Setup Procedure
Rev. C Setup 2-5 TM-C100 Technical Reference Guide 2.2 Setup Procedure To get the best performance from your printer, it is necessary to make various settings before you use it. Set up the printer as required. The procedure for preparing the printer for use is as follows. 3. Setup is complete 2. Dri...
Page 20 - remove the AC adapter.
2-6 Setup Rev. C 2.3 Printer Setup 2.3.1 Installing options ❏ When using the ASF (auto sheet feeder) specification printer, see "Installing the ASF (auto sheet feeder) unit" on page 2-6. ❏ When using the roll paper specification printer, see "Installing the roll paper holder" on page...
Page 24 - Push down the ink cartridge until it clicks firmly into place.
2-10 Setup Rev. C 5. Push down the ink cartridge until it clicks firmly into place. Note: Do not use excessive force. 6. Close the printer cover (the INK LED goes off). Note: If the INK LED stays on, the ink cartridge is not installed properly. Check it again. When the printer is used for the first ...
Page 25 - Connecting the printer to the host PC / POS terminal; If the printer is turned on, turn it off with the
Rev. C Setup 2-11 TM-C100 Technical Reference Guide 2.3.4 Connecting the printer to the host PC / POS terminal Note: To connect the printer to your computer you need a USB interface cable. The printer does not come with a cable. Please provide this yourself. 1. If the printer is turned on, turn it o...
Page 26 - Installing a Printer Driver in the Host PC / POS Terminal; Setting the option to use
2-12 Setup Rev. C 2.4 Installing a Printer Driver in the Host PC / POS Terminal Epson provides 2 kinds of printer drivers for the TM-C100. The drivers are the Advanced Printer Driver (APD) and OPOS-X for Windows ® . 2.4.1 Advanced Printer Driver (APD) The Epson Advanced Printer Driver (APD) is a Win...
Page 27 - Completed; Start; Select the device and I/F settings
Rev. C Setup 2-13 TM-C100 Technical Reference Guide The procedure for installation and setup is as follows. 1. Installing OPOS-X ADK ( Run Setup.exe on DISK1, then follow the steps in the wizard.) Installation completed? 2. Using the SetupPOS-X utility to setup OPOS-X and devices You can use SetupPO...
Page 28 - Succeeded; Finish
2-14 Setup Rev. C 2.2. Run CheckHealth and perform the device communication test. Result code Succeeded Error Check the error status.Refer to the [Application Development Guide]. Finish OPOS-X and device setup normal. & Installation and setup completed. 3. Check with the sample program 4. Create...
Page 30 - Manuals
2-16 Setup Rev. C ❏ Manuals • Installer Manual: Explains installation and setup of the EPSON OPOS ADK • Application Development Guide (ADG): Detailed information on development support devices ❏ Sample program VB/VC sample program for (for each device class) General Development: General information ...
Page 31 - Chapter 3; Using the Printer; Do not print envelopes with a closure in the middle of the back.
Rev. C Using the Printer 3-1 TM-C100 Technical Reference Guide Chapter 3 Using the Printer This chapter describes typical usage of the printer and troubleshooting. 3.1 How to Set, Replace, and Print on the Paper 3.1.1 With the auto sheet feeder (ASF) specification 3.1.1.1 How to set and replace the ...
Page 32 - Check the following 3 points before printing.
3-2 Using the Printer Rev. C 5. If the release lever is lowered, press it again and raise the release lever. Note: If you insert paper that is too small (shorter than 85 mm) by mistake, you may not be able to remove it from the top of the auto sheet feeder, so use paper of the right size. If you can...
Page 34 - For information on how to set the driver, see the driver manual.
3-4 Using the Printer Rev. C 3.1.2.2 Printing method 1. Check the following 3 points before printing. • The printer is turned on • The release lever is up • Paper is set in the roll paper holder 2. When a print command is sent from an application, the printer prints the data. Note: During printing, ...
Page 35 - Replacing the Ink Cartridge; Grip the tab and open the printer cover.
Rev. C Using the Printer 3-5 TM-C100 Technical Reference Guide 5. Check that the paper is placed straight. 6. Press the release lever again, so that the release lever is in the raised position (clamped). 7. Positioning and printing of the cut sheet is performed automatically. Note: During printing, ...
Page 36 - ink cartridge is facing the right way.
3-6 Using the Printer Rev. C 4. Remove the new ink cartridge from its box and open the transparent plastic bag. Note: Install the ink cartridge in the printer promptly after opening the plastic bag.If an opened cartridge is left out of its plastic bag for an extended period of time, print quality ma...
Page 37 - Cautions when transporting the printer; Remove the ink cartridge before transporting the printer.
Rev. C Using the Printer 3-7 TM-C100 Technical Reference Guide 3.3 Maintenance 3.3.1 Ink head cleaning If the print appears blurred, the ink head nozzles may be blocked. In this case you can return the printer to its normal performance with ink head cleaning. Note: Since cleaning uses ink, avoid ink...
Page 39 - The paper being printed does not come out; Resolve it with the following procedure.; Paper is not supplied from the ASF
Rev. C Using the Printer 3-9 TM-C100 Technical Reference Guide 3.4.2 The paper being printed does not come out ❏ If you set paper larger than the size that can be printed, it many not print, or it may jam and you will not be able to remove it. For information on the size of the paper that can be use...
Page 40 - If the roll paper holder is attached, remove it.
3-10 Using the Printer Rev. C Note: When using OPOS-X, the option setting is set automatically. Change only the feed setting. (Use the "SlpPaperBinNumber" properties.) ❏ Change the driver "Feed setting" to "ASF." ❏ Turn off the printer, and reconnect the cable of the ASF unit...
Page 41 - Making fine color adjustments such as color matching; FEED
Rev. C Using the Printer 3-11 TM-C100 Technical Reference Guide 3.5 FAQ 3.5.1 Printing on long paper (roll paper specification) By turning on "Long print mode" in the driver settings, you can print long pages without changing the paper size. See the driver manual for details. Note: When usin...
Page 42 - Printing is performed and paper is output.; Self test print example
3-12 Using the Printer Rev. C 4. Printing is performed and paper is output. Self test print example 5. The printer is ready to receive data as soon as it completes the self test. Normal printing is now possible. Note: If this self test is not possible, try a self test by hand feeding paper ("Fee...
Page 45 - Application Development Information; Bar Code Printing; Using the Windows Advanced Printer Driver
Rev. C Application Development Information 4-1 TM-C100 Technical Reference Guide Chapter 4 Application Development Information This chapter contains useful information for developing POS systems using the printer. 4.1 Bar Code Printing 4.1.1 Using the Windows Advanced Printer Driver When using the W...
Page 47 - Appendix A; Product Specifications of the TM-C100; A.1 Product Specifications
Rev. C Product Specifications of the TM-C100 A-1 TM-C100 Technical Reference Guide Appendix A Product Specifications of the TM-C100 A.1 Product Specifications Item Specification Interface (compatible) USB Power supply Power supply with a dedicated AC adapter Input voltage (rated) Input voltage (rate...
Page 49 - A.2 Printing Specifications; Approximate printing speed
Rev. C Product Specifications of the TM-C100 A-3 TM-C100 Technical Reference Guide A.2 Printing Specifications [dpi: dots per 25.4 mm (dots per inch)] Item Specification Printing Method Serial ink-jet dot matrixColor printing Print direction Bidirectional, logic seeking Paper feed Forward and revers...
Page 50 - A.3 Roll Paper Specification
A-4 Product Specifications of the TM-C100 Rev. C [Bi: bidirectional printing] [Uni: unidirectional printing] Note: 1. Printing speed is with continuous printing without cleaning, auto-cutting, or paper feed or ejection. 2. Printing speed may be slower, depending on the data transmission speed, statu...
Page 52 - Print area and cutter position (borderless label sheets); Do not print on the scrap parts (the portion of installing only).; autocut
A-6 Product Specifications of the TM-C100 Rev. C A.3.1.2 Plain borderless label paper Print area and cutter position (borderless label sheets) Note: Borderless label paper must have scraps on both sides (a portion of installing only). Do not print on the scrap parts (the portion of installing only)....
Page 53 - A.4 ASF Specification; Cut sheet hole permissible area
Rev. C Product Specifications of the TM-C100 A-7 TM-C100 Technical Reference Guide A.4 ASF Specification Note: The paper must be flat, without curls or wrinkles (especially at the top edges). Otherwise, the paper may rub against the nozzles and be soiled. When printing envelopes, curls or wrinkles m...
Page 55 - A.5 Hand Fed Paper Specifications
Rev. C Product Specifications of the TM-C100 A-9 TM-C100 Technical Reference Guide A.5 Hand Fed Paper Specifications Note: The paper must be flat, without curls or wrinkles (especially at the top edges). Otherwise, the paper may rub against the nozzles and be soiled. When printing envelopes, curls o...
Page 56 - A.6 Case Specifications; External dimensions and mass
A-10 Product Specifications of the TM-C100 Rev. C A.5.1 Print area A.5.1.1 For standard printing Print area (cut sheet) A.6 Case Specifications A.6.1 External Dimensions and Weight Note: Depth includes the tray (retracted). Weight includes the ink cartridge and does not include paper. A.6.2 Color Ep...
Page 57 - Roll paper specification - External view
Rev. C Product Specifications of the TM-C100 A-11 TM-C100 Technical Reference Guide A.6.3 Outline drawing A.6.3.1 Roll paper specification Roll paper specification - External view [Unit: mm, typical value] 13 7 (t ray retract e d)
Page 58 - ASF specification - External view
A-12 Product Specifications of the TM-C100 Rev. C A.6.3.2 ASF specification ASF specification - External view [Unit: mm, typical value] 13 7 (tray ret racted)
Page 59 - Appendix B; System Design
Rev. C System Design B-1 TM-C100 Technical Reference Guide Appendix B System Design This chapter contains useful information for system design. B.1 Control Method The printer can print and be controlled using either of the following 2 methods. 1. Windows printer driver (Epson Advanced Printer Driver...
Page 60 - For detailed information, please contact your dealer or Epson.
B-2 System Design Rev. C The following manuals are provided in other packages. • Epson Advanced Printer Driver: User's Manual • Status API: Reference Manual B.1.1.3 Epson Advanced Printer Driver support environment ❏ Supported interfaces • USB ❏ Supported operating systems (checked OS's) • Windows 2...
Page 64 - EPSON; SEIKO EPSON CORPORATION
