Page 2 - Copyright Notice
2 Copyright Notice All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The informa...
Page 3 - Contents
Contents 3 Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Loading Paper in the Sheet Feeder . . . . . . . . . . . . . . . . . . . . . . . ....
Page 4 - Introduction
4 Introduction Introduction Your Epson ® SureColor ® P400 Series printer gives you beautiful archival prints on a wide variety of glossy and matte papers in many sizes. Your outstanding printouts result from these advanced features: ■ Epson ® UltraChrome ® HG2 ink cartridges, including red and orang...
Page 5 - Loading Paper; Loading Paper in the Sheet Feeder
Loading Paper 5 Loading Paper You can print on a variety of paper types in the sheet feeder, or use the single sheet guide for certain specialty papers (see page 7). For multiple photos, panoramics, and banners, load roll paper using the roll paper holders (see page 10). For thick media, use the fro...
Page 7 - Loading Fine Art Paper
Loading Paper 7 Always load paper short edge first, even for landscape printing. Load letterhead or pre-printed paper top edge first. Note: The edge guide may move slightly during paper feeding and printing. Do not adjust it while printing is in progress. Loading Fine Art Paper You can print profess...
Page 10 - Loading Roll Paper
10 Loading Paper Loading Roll Paper You can load roll paper or canvas media for printing large images, panoramic images, or multiple photos, with or without borders. You can load roll paper in these widths: ■ 8.3-inches wide ■ 13-inches wide See the online User’s Guide for a list of roll paper and c...
Page 12 - Removing Roll Paper Prints and Roll Paper
12 Loading Paper 9. Slide the roll paper edge guide against the right side of the paper, but not too tightly. Caution: Do not load roll paper or canvas media into the auto sheet feeder (marked with up orange triangles). 10. Guide the paper into the slot until it meets resistance and hold it there un...
Page 13 - Loading Thick Media
Loading Paper 13 3. If you are finished printing on roll paper or canvas media, press and hold the M roll paper button for 3 seconds to feed the paper backward and out of the printer. If it does not feed all the way out, press the M roll paper button again. 4. Turn the knobs on the roll paper holder...
Page 15 - Printing From Start to Finish; Printing in Windows
Printing From Start to Finish 15 Printing From Start to Finish This section describes basic printing from your Windows ® or Mac computer. For detailed instructions, see the online User’s Guide . You can also print label designs directly onto ink jet-printable CDs or DVDs. See the online User’s Guide...
Page 19 - Printing With OS X
Printing From Start to Finish 19 This window appears and shows the progress of your print job. Note: If you’re printing on roll paper, see page 12 for instructions on removing your printed photos and paper. Printing With OS X Follow the steps below to print from OS X 10.7.x to 10.10.x. 1. Open a pho...
Page 24 - Selecting the Correct Paper Type
24 Printing From Start to Finish Selecting the Correct Paper Type Select the correct Media Type setting in your printer software (see page 16 for Windows or page 21 for OS X). This adjusts ink coverage for your media. Your printer comes with Matte Black and Photo Black ink cartridges. Although both ...
Page 26 - Maintaining Your Printer; Checking and Cleaning the Print Head
26 Maintaining Your Printer Maintaining Your Printer Follow the steps in these sections to keep the Epson SureColor P400 Series working at its best: ■ “Checking and Cleaning the Print Head” below ■ “Checking and Aligning the Print Head” on page 28 ■ “Checking the Ink Cartridge Status” on page 29 ■ “...
Page 27 - Cleaning the Print Head
Maintaining Your Printer 27 3. Follow the on-screen instructions, then click Print to print the nozzle check pattern. Compare the nozzle check pattern to the sample pattern on the computer. If the nozzle check pattern indicates that the nozzles are clogged, clean the print head. Cleaning the Print H...
Page 28 - Checking and Aligning the Print Head
28 Maintaining Your Printer 4. Perform another nozzle check to confirm that the print head is clean, or exit the utility. Note: If you don’t see any improvement after cleaning the print head four times, turn off your printer and wait at least six hours to let any dried ink soften. Then try printing ...
Page 29 - Checking the Ink Cartridge Status
Maintaining Your Printer 29 4. Follow the on-screen instructions, then exit the utility. Checking the Ink Cartridge Status Your P400 Series will let you know when an ink cartridge is low or expended in the following ways: ■ The H ink light flashes when ink is low in one or more cartridges. ■ The H i...
Page 31 - Replacing Ink Cartridges
Maintaining Your Printer 31 Replacing Ink Cartridges You can purchase genuine Epson ink and paper at epson.com/ink3 (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766). Use the followin...
Page 35 - Cleaning the Rollers
Maintaining Your Printer 35 Cleaning the Rollers If you notice lines or streaks on your printouts, you may need to clean the rollers inside the printer by feeding several sheets of plain paper or an Ink Jet Cleaning Sheet (part number S041150) through it. Tip: You can watch instructional videos at e...
Page 36 - Solving Problems; Checking for Software Updates
36 Solving Problems Solving Problems If you have a problem with your Epson product, check the status of the printer lights to diagnose the cause. You can also check the basic troubleshooting suggestions below or in your online User’s Guide . The User’s Guide provides detailed help and easy access to...
Page 37 - Checking the Printer Lights
Solving Problems 37 Checking the Printer Lights Check the status of the printer lights to solve the most common problems. If an error occurs, follow the instructions in the table below. Light status Problem and solution The P power light is on The printer is on and ready to print The P power light i...
Page 40 - Problems and Solutions; Power Problems
40 Solving Problems Problems and Solutions Check the solutions below if you’re having trouble using your printer. Power Problems ■ Make sure the power cable is securely plugged in to the printer and the electrical outlet. ■ Make sure the outlet is powered correctly. ■ Press and hold the P power butt...
Page 41 - Printing Problems; Paper Feeding Problems
Solving Problems 41 Printing Problems ■ Make sure your paper is loaded printable side up, short edge first, and all the way to the right (see page 5 and page 7). ■ When using the sheet feeder, don’t load paper above the arrow mark on the left edge guide. Load only one sheet of compatible paper when ...
Page 42 - CD/DVD Printing Problems; Print Quality Problems
42 Solving Problems ■ If thick media doesn’t feed, make sure you’re loading it straight into the printer and not at an incline (see page 13). ■ If paper is jammed, try the following, depending on how you’re printing: Sheet feeder or rear manual feed slot : Press the I paper button to eject any jamme...
Page 43 - Network Problems
Solving Problems 43 ■ Make sure the type of paper you loaded matches the paper size and paper type settings in your printer software (see page 24). ■ Remove sheets from the output tray as they eject. Let your prints dry separately for at least 12 hours before framing or placing in a protective sheet...
Page 46 - Where to Get Help; Epson Technical Support; Purchase Supplies and Accessories
46 Solving Problems Where to Get Help Epson Technical Support Internet Support Visit Epson’s support website at epson.com/support/p400 (U.S.) or epson.ca/ support/p400 (Canada) for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mai...
Page 47 - Notices; Important Safety Instructions
Notices 47 Notices Important Safety Instructions Before using your P400 Series, read and follow these safety instructions: ■ Be sure to follow all warnings and instructions marked on this product. ■ Use only the type of power source indicated on the product label. ■ Use only the power cord that come...
Page 48 - Ink Cartridge Safety
48 Notices ■ Be careful not to spill liquid on this product. ■ Except as specifically explained in your documentation, do not attempt to service this product yourself. ■ When connecting the product to another device, make sure the connectors are properly oriented, or the connected products may be da...
Page 49 - Wireless Network Safety
Notices 49 ■ Do not touch the green IC chip on the side of the cartridge. The IC chip retains a variety of cartridge-related information, such as the ink cartridge status, so that the cartridge may be removed and reinserted freely. However, each time the cartridge is reinserted, some ink is consumed...
Page 51 - Declaration of Conformity
Notices 51 Arbitration, Governing Laws: Any disputes arising out of this Agreement will be settled by arbitration, before a single arbitrator to be conducted in Los Angeles, California, in accordance with the commercial Arbitration Rules of the American Arbitration Association, and judgment upon the...
Page 52 - FCC Compliance Statement; For United States Users; WARNING
52 Notices FCC Compliance Statement This equipment complies with FCC/IC radiation exposure limits set forth for an uncontrolled environment and meets the FCC radio frequency (RF) Exposure Guidelines in Supplement C to OET65 and RSS-102 of the IC radio frequency (RF) Exposure rules. This equipment sh...
