Epson Pro 5000- Manual

Declaration of Conformity According to ISO/IEC Guide 22 and EN 45014 Manufacturer: SEIKO EPSON CORPORATION Address: 3-5, Owa 3-chome, Suwa-shi,Nagano-ken 392 Japan Representative: EPSON EUROPE B.V. Address: Prof. J. H. Bavincklaan 5 1183 AT AmstelveenThe Netherlands Declares that the Product: Produc...

Contents Safety Instructions Important Safety Instructions . . . . . . . . . . . . . . . . . . . 0-1 A few precautions . . . . . . . . . . . . . . . . . . . . . . . . 0-2 Warnings, Cautions, and Notes . . . . . . . . . . . . . . . . . . 0-3ENERGY STAR Compliance . . . . . . . . . . . . . . . . . . ....

Chapter 2 Paper Handling Selecting a Paper Path . . . . . . . . . . . . . . . . . . . . . . . . 2-2Paper Path and Loadable Paper Size . . . . . . . . . . . . . . . . 2-3Paper Tray and Loading Capacity by Media Type . . . . . . . . 2-5Loading Paper in a Paper Tray . . . . . . . . . . . . . . . . . . ...

Chapter 6 The Control Panel Using the Control Panel . . . . . . . . . . . . . . . . . . . . . . . 6-2Using Special Power-On Functions . . . . . . . . . . . . . . . . . 6-3 Nozzle check and printer settings . . . . . . . . . . . . . . . 6-4Print head alignment . . . . . . . . . . . . . . . . . . . . ...

Contacting Customer Support . . . . . . . . . . . . . . . . . . . 8-43 For United Kingdom and the Republic of Ireland Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-43 For Australian Users . . . . . . . . . . . . . . . . . . . . . . 8-46For Singapore Users . . . . . . . . . . . ...

L Keywest Ref. Guide Rev.c A5 size Front 10-09-97 DR, pass 0 viii

Safety Instructions Important Safety Instructions Read all of these instructions and save them for later reference.Follow all warnings and instructions marked on the printer. ❑ Do not place the printer on an unstable surface or near aradiator or heat source. ❑ Place the printer on a flat surface. Th...

❑ Unplug the printer and refer servicing to qualified servicepersonnel under the following conditions: If the power cord or plug is damaged; if liquid has entered the printer; if the printer has been dropped or the cabinetdamaged; if the printer does not operate normally orexhibits a distinct change...

E NERGY S TAR Compliance As an E NERGY S TAR Partner, EPSON has determined that this product meets the E NERGY S TAR guidelines for energy efficiency. The International E NERGY S TAR Office Equipment Program is a voluntary partnership with the computer and officeequipment industry to promote the int...

If you have to fit a plug:As the colours of the mains lead of this appliance may notmatch coloured markings used to identify the terminals in aplug, please proceed as follows: The green and yellow wire must be connected to the terminalin the plug which is marked with the letter E or the Earthsymbol ...

Chapter 1 Printing on Various Kinds of Paper Proof Sign-off:Fujimori _______ D.Grady _______ Choosing Special Paper and Other Media . . . . . . . . . . . . 1-2 EPSON special media . . . . . . . . . . . . . . . . . . . . . . 1-2About special media cleaning sheets . . . . . . . . . . . . . 1-6 Printin...

Choosing Special Paper and Other Media You can use most plain bond (normal) paper with your printerand achieve good results. However, coated papers and glossypapers give you better results because they reduce the amountof ink that is absorbed. Although most types of coated paper will provide you wit...

c Caution: ❑ Use EPSON special paper under normal roomenvironment (temperature and humidity) to obtain thebest results. ❑ Keep your fingers off the printable surface of the paper.Fingerprints may deteriorate the print quality. ❑ Keep unused paper in its original packaging and store it in a cool, dry...

About special media cleaning sheets A4 size cleaning sheets packed with EPSON special media can beused with this printer. Cleaning sheets are also available separately.Using a cleaning sheet can remove paper dust in the paper paths. Ifa paper tray is not feeding properly, use a cleaning sheet. Follo...

Printing on Plain Paper, 360 dpi Paper, PhotoQuality Paper, Glossy Paper, Ink Jet Cards, andGreeting Cards. Follow the instructions below to print on plain paper, 360 dpiInk Jet Paper, Photo Quality Ink Jet Paper, Photo QualityGlossy Paper, Ink Jet Note Cards, Ink Jet Greeting Cards, andPhoto Qualit...

4. Select the paper path from the Paper Source list on the Paper menu you use for Windows, or in the Page Setup dialogbox for Macintosh. 5. Select the size of the paper you loaded from the Paper Size list on the Paper menu for Windows, or in the Page Setupdialog box for Macintosh. 6. Select the type...

Printing on Envelopes To print on envelopes, follow the instructions below: 1. See the table below, and determine the most appropriate paper path. Then load an envelope according to theinstructions in Chapter 2, “Paper Handling.” Paper path Direction Remarks Paper tray Flap side up with the flap edg...

3. Open the application you want to print from, and click Print or Page Setup on the File menu. Click Options , Properties , Printer , Setup , or a combination of these buttons to open the printer driver. For detailed informationon opening the printer driver and making printer driversettings, see Ch...

Printing on Photo Quality Glossy Film and Ink JetTransparencies When printing on Photo Quality Glossy Film and Ink Jettransparencies, please follow the instructions below: 1. See the table below, and determine the most appropriate paper path. Then load transparencies or glossy film according to thei...

6. Select the type of paper you loaded from the Media Type list on the Main menu for Windows or in the Print dialogbox for Macintosh. Paper Media Type option Photo Quality Glossy Film Photo Quality Glossy Film Ink Jet Transparencies Ink Jet Transparencies 7. Click Close , OK , or Print to print. You...

4. Select the size of the film or sheet you loaded from the Paper Size list on the Paper menu for Windows or in thePage Setup dialog box for Macintosh. 5. Select the type of paper you loaded from the Media Type list on the Main menu for Windows or in the Print dialogbox for Macintosh. Paper Media ty...

Storing Back Light Film and Self Adhesive Sheets Return unused paper to the original package as soon as youfinish printing, and avoid storing it in places exposed to hightemperature, humidity, or direct sunlight. EPSON recommends storing your printouts in a resealableplastic bag and keeping them awa...

When printing on Photo Paper, follow the instructions below: 1. See the table below, and determine the most appropriate paper path. Then load Photo Paper according to theinstructions in Chapter 2, “Paper Handling.” Paper path Printable side Remarks Paper tray Down Paper loading capacityvaries depend...

7. Click Close , OK , or Print to print. You may need to click a combination of these buttons. Notes for EPSON Photo Paper (4 × 6 inches) Please note the following when using this paper: Printing ❑ The outside edge of your image might be cut off when youremove the perforated margins. ❑ You can also ...

Chapter 2 Paper Handling Proof Sign-off:Fujimori _______ D. Grady _______ Selecting a Paper Path . . . . . . . . . . . . . . . . . . . . . . . 2-2 Paper Path and Loadable Paper Size . . . . . . . . . . . . . . . 2-3 Paper Tray and Loading Capacity by Media Type . . . . . . . 2-5 Loading Paper in a P...

Selecting a Paper Path Your printer has three paper paths to choose from, and if youpurchase an optional 250 Sheet Lower Paper Cassette, you willhave a fourth paper path to choose from. Paper tray Front manual feed slot Rear manual feed slot Lower Paper Tray (optional) Note: ❑ The paper loading capa...

Paper Path and Loadable Paper Size The paper sizes you can load vary depending on the paperpath you use. The table below shows loadable paper sizes andavailable paper paths. Paper source and paper size compatibility Paper size (andloadingdirection *1 ) Front manualfeed slot *2 Rear manualfeed slot P...

Paper Tray and Loading Capacity by Media Type The loadable capacity varies depending on the media type and paper tray you use. The table below describes loadablequantities and location of paper trays. Paper source and loading capacity by media type Media type Paper tray Lowerpaper tray(optional) Rem...

Loading Paper in a Paper Tray You can load single sheets up to Super A3/B size using thepaper tray. Before you load special paper, see also Chapter 1,“Printing on Various Kinds of Paper.” Tips on using a paper tray Follow the tips below to get the best performance whenprinting from the paper tray. ❑...

Using the paper size and media type cards The paper size and media type cards are provided to help youidentify the kind of paper you have loaded in the paper tray.Find the paper size card that matches the size of the paper youhave loaded (for example, A4) and insert it in the card slotabove the pape...

6. Load the stack of paper with the printable surface down and the right edge of the paper resting against the right side ofthe paper tray. Make sure the stack lies flat on the bottomof the tray. Note: ❑ Load paper into the paper tray short edge first. Only a fewkinds of paper can be loaded long edg...

7. Slide the edge guides against the edges of the paper stack. 8. Close the paper tray cover. k-10 k-11 L Keywest Ref. Guide Rev.c A5 size Chapter 2 10-14-97 DR, pass 1 2-12 Paper Handling

Loading paper in the optional lower paper tray To load paper in the 250 Sheet Lower Paper Tray that comeswith the optional 250 Sheet Lower Paper Cassette, always pullthe paper tray completely out from the paper cassette. Then follow steps 2 to 10 (for the standard paper tray) on page2-9 for instruct...

Feeding paper from the lower paper tray To print on the paper that is loaded in the lower paper tray, setthe Paper Source setting in the printer driver to Paper Tray (Lower) . The printer also feeds from the lower paper tray if the Paper Source setting in the printer driver is set to Auto Select and...

6. Move the paper tray cover to the upright position and make sure the cover notches click into place over the paper trayposts. 7. Close the paper tray cover. 5 6 2 R Keywest Ref. Guide Rev.c A5 size Chapter 2 10-14-97 DR, pass 1 Paper Handling 2-19

Loading Paper in the Manual Feed Slots You can load single sheets of paper in the manual front or rearfeed slot without removing the paper supply from the papertray. Loading in the front manual feed slot Follow the tips below when loading paper in the front feed slot. ❑ You can load one sheet at a t...

3. Align the right edge of the paper with the right edge guide and load the paper printable side down in the feed slotuntil it meets resistance. 4. The printer automatically feeds the paper, and the printer starts printing when you send a print job from thecomputer. When the printer finishes printin...

Chapter 3 Using the Printer Software for Windows Proof Sign-off:Fujimori _______ D.Grady _______ The Printer Software . . . . . . . . . . . . . . . . . . . . . . . . 3-2 Accessing the Printer Software . . . . . . . . . . . . . . . . . . 3-3 From Windows applications . . . . . . . . . . . . . . . . ....

The Printer Software The printer software includes a printer driver and printerutilities. The printer driver lets you choose from a wide varietyof settings to get the best results from your printer. The printerutilities help you check the printer and keep it in top condition. The quickest and easies...

Accessing the Printer Software As explained on the following pages, you can access the printerdriver settings and printer utilities contained in your printersoftware directly from any Windows application, or from MyComputer in Windows 95 and Windows NT 4.0, or ProgramManager in Windows 3.1. The prin...

From Windows 95 or Windows NT 4.0 Follow these steps to access the printer software from MyComputer. If you are using Windows 3.1, see the next section. 1. Double-click the My Computer icon. 2. Double-click the Printers folder. 3. For Windows 95, right-click the icon of your printer, and click Prope...

4. Choose Setup . You see the Main menu of the printer software window. The Main and Paper menus contain theprinter driver settings. The Utility menu contains theprinter utilities. Click a tab at the top of the menus to openthe corresponding menu. For information on the printer driver settings, see ...

Note:Depending on the media you choose in the Media Type list whileAutomatic is selected, a slide bar appears in the Mode box that letsyou choose Quality or Speed . Select Quality when print quality is more important than speed. Online help provides more information about the printer driversettings....

Customizing the Print Settings Many users will never need to manually make their own printsettings. However, if you need more control over the driver,want to make the most detailed settings available, or just wantto experiment, click the Advanced button on the Main menu and then click the More Setti...

Saving your settings To save your custom settings, click Save Settings on the Main menu. The Custom Settings dialog box appears: Type a unique name for your custom settings in the Name box,and click the Save button. Your settings will appear in the list under the Advanced button on the Main menu. No...

Making the Media Type Setting On the Main menu, select the Media Type setting that matchesthe paper you loaded in the printer. See the following todetermine the Media Type setting (shown in bold) for yourpaper. First find your paper, then click the correspondingMedia Type setting. Note:If the corres...

Photo Quality Glossy Paper EPSON Photo Quality Glossy Paper (A4) S041126 EPSON Photo Quality Glossy Paper (Letter) S041124 EPSON Photo Quality Glossy Paper (A3) S041125 EPSON Photo Quality Glossy Paper (Super A3/B) S041133 EPSON Photo Paper (4 × 6”) S041134 EPSON Photo Paper (A4) S041140 EPSON Photo...

Using the Paper menu The Paper menu provides you with the Paper Source andPaper Size settings, as well as various other settings, such asnumber of copies and printable area. See your Setup Guide oronline help for information about making the Paper Source andPaper Size settings. Copies Click in the C...

Printable Area Select Maximum to make your printout as large as possible on the paper. Select Centered to position your printout at equal distance from all edges. Using the Layout menu (Windows 95 & NT 4.0 only) The Layout menu provides you with three layout options forWindows 95 and two for Win...

Checking Print Job & Printer Status When a print job is sent to the printer from a Windows 95- orWindows 3.1-based application, the EPSON Spool Managerstarts automatically. The Spool Manager for Windows 95displays the Progress Meter, which shows the status of thecurrent print job and the status ...

EPSON Progress Meter for Windows 95 When you send a print job to the printer, the EPSON Progressmeter appears in the lower right portion of your computerscreen. This meter shows the progress of the current print joband provides printer status information if the EPSON StatusMonitor 2 utility is insta...

For Windows 3.1 To access the Spool Manager from Windows 3.1, double-clickthe EPSON Spool Manager icon after it appears at the bottom of your desktop, or double-click the Spool Manager icon in the EPSON program group. For more information, see onlinehelp. EPSON Despooler for Windows 3.1 When you sen...

You can control printing from the Despooler dialog box usingthe stop, pause, and reprint buttons as explained below. Stop Cancels printing Pause Pauses printing until you press it again Reprint Restarts printing from the current page,reprints the whole document, or holdsthe document for printing lat...

From Windows 95 To access online help from Start, click the Start button, point to Programs and Epson , and then click EPSON Stylus Pro 5000 Help . You see the help contents window. From Windows NT 4.0 To access online help from Start, click the Start button, point to Programs and EPSON Printers , a...

Chapter 4 Using the Printer Software forMacintosh Proof Sign-off:Fujimori _______ D.Grady _______ The Printer Software . . . . . . . . . . . . . . . . . . . . . . . . 4-2 Using the Automatic Setting . . . . . . . . . . . . . . . . . . . . 4-3 Using the Predefined Settings . . . . . . . . . . . . . ....

Using the Automatic Setting When Automatic is selected as the Mode setting in the Printdialog box, the printer driver takes care of all detailed settingsaccording to the Media Type and Ink settings you make (seepage 4-4 for details on making the Media Type setting). Someusers will never have to swit...

Media Type Select the Media Type setting that matches the kind of paperyou loaded in the printer. See below to determine which MediaType setting (shown in bold) best matches your paper. Plain Paper Plain paperEnvelopes 360 dpi Ink Jet Paper EPSON 360 dpi Ink Jet Paper (A4) S041059S041025 EPSON 360 d...

Ink Jet Back Light Film EPSON Ink Jet Back Light Film (A3) S041131 Note:The availability of special media varies by country. Ink If your document includes color, select Color . If you are printing black text, a draft, or if you want colors to print asvarying shades of gray, choose Black . Using the ...

The printer driver provides the following predefined settings: Advanced Photo This setting provides you with excellent reproduction ofscanned images or digitally captured images. Advanced Photoslows down printing, but helps to avoid any shifting ofplacement of ink dots in your printouts, which may o...

Customizing the Print Settings Some users will never need to manually make their own printsettings. However, if you need more control over the driver, wantto make the most detailed settings available, or just want toexperiment, customize your print settings as described below. Making your settings 1...

Saving your settings To save your custom settings as a group, follow these steps: 1. Click Save Settings in the Print dialog box. The Custom Settings dialog box appears. 2. Type a unique name (up to 16 characters) for your custom settings in the Name box. 3. Click Save . You can save up to 10 groups...

Choosing your settings To choose your settings, click Advanced in the Print dialog box, then click in the settings list beside the More Settingsbutton and select your setting. If you change the Media Type or Ink option when one of yourcustomized settings is selected in the settings list, the selecti...

Mode There are four color adjustment modes, as follows: Automatic Analyzes the print data and optimizes color correction for thetype of data sent to the printer. Photo-realistic Provides output that closely matches the original data. Use this setting for color photographs. Vivid Intensifies the colo...

Contrast Magnifies or minimizes the difference between the bright and dark parts of an image. Saturation Modifies the vividness of color. Lower saturation producescolors that are more muted than those produced withhigher saturation. Cyan, Magenta, Yellow Adjusts the amount of each of the three basic...

ColorSync Select ColorSync when matching printed colors with the colorson your screen is important. It automatically adjusts the colorrange to print colors the way they appear on your screen. Thereare two settings, Profile and Rendering Intent. See below fordetails. To use this feature, make sure yo...

Controlling the printing quality Use the following controls in the More Settings dialog box toadjust the quality of the output. Some settings in this dialogbox may be determined by Print Quality and Media Typesettings. Print Quality The available Print Quality settings are: SuperFine - 1440 dpi Give...

Changing the Paper Size To change the paper size, choose Page Setup from the File menu of your application. The following dialog box appears: Paper Size You can select any of the following predefined paper sizes. Ifyou do not see your paper size in this list, see page 4-20 fordetails on defining a c...

Note: ❑ The paper sizes you can load vary depending on the paper sourcethat you use, see “Paper Path and Loadable Paper Size” on page2-3 for details. ❑ Always load envelopes short edge first. Load envelopes flap edge tothe left with the flap side up when loading in the paper tray. Loadenvelopes flap...

Rotate by 180 degrees Select this setting to rotate your document 180 degrees, whichallows you to print closer to the bottom edge. This is possiblebecause the printer’s minimum top margin is smaller than theminimum bottom margin. Reduce or Enlarge Use this setting to reduce or enlarge the size of yo...

Modifying the Printout Method and Style To modify the printout method and style, click Print on the File menu of your application and click Layout in the Print dialog box. There are four settings in the Layout dialog box: Fit to Page,Watermark, Print Layout, and Print Order. These settings aredescri...

Watermark Selecting this function enables you to print a watermark in thebackground of your printed documents or images. Select thewatermark you want to print from the Watermark list; thenselect its position, size, color, and intensity. The position andsize of the water mark can be changed by draggi...

2. Click Add 3. Select the image file you want to add and click Open . 4. Name the image and click Save . Print Layout You can print two or four pages on a sheet of paper by selecting2 Pages or 4 Pages in the Print Layout box. You can also chooseto print a frame around each page on the sheet of pape...

Print Order You can determine how you want to print multiple copies ofyour document: collated (printed a set at a time) or in reverseorder. Controlling Background Printing After you send a print job to the printer, you can use theEPSON Monitor3 to check on what print jobs are queued forprinting. You...

Chapter 5 Using EPSON Printer Utilities Proof Sign-off:Fujimori _______ D.Grady _______ Introducing the EPSON Printer Utilities . . . . . . . . . . . . . 5-2 EPSON Status Monitor 2 for Windows 95 . . . . . . . . . . 5-3EPSON StatusMonitor for Macintosh . . . . . . . . . . . . . 5-4Nozzle Check . . ....

Introducing the EPSON Printer Utilities EPSON printer utilities allow you to do some printermaintenance from your screen. For Windows 95 andMacintosh, utilities to check the current printer status are alsoavailable. To access the utilities for Windows, click the Utility tab in the printer software w...

For Macintosh users, click Utility in the Print dialog box and you will see a dialog box similar to the one below. EPSON Status Monitor 2 for Windows 95 The Status Monitor 2 utility helps you keep track of the printer,shows how much ink and paper are remaining, and alerts youif it detects a printer ...

Printer and Option Information (Windows only) This utility allows the printer driver to confirm printerconfiguration information, such as whether an optional papercassette or extra memory module is installed. It also providesspecific information regarding certain characteristics of the printersuch a...

High Speed Copies Select this setting to turn on high-speed printing for multiplecopies. This speeds up printing by using your hard disk spaceas a cache when printing multiple copies of your document. Show Progress Meter Select this setting to view the Progress Meter every time youprint. EPSON Print...

High Speed Copy Folder You can change the cache folder where print data formultiple-copy printing is temporarily stored. This box isavailable only when more than one local hard disk drive isinstalled. Configuration (Macintosh) Clicking this button in the Utility dialog box opens theConfiguration dia...

Using the EPSON Status Monitor 2 Utility The EPSON Status Monitor 2 utility for Windows 95 allows youto monitor your printer’s status, alerts you when printer errorsoccur, and provides troubleshooting instructions when needed. Note:To monitor your printer through a network, you must install anoption...

EPSON Status Monitor 2 window You can access many Status Monitor menu commands directlyby clicking the buttons on the toolbar from this window. Whenyou point to a toolbar button, the corresponding menucommand appears briefly on your screen, and an explanationof the button’s function appears in the s...

Printer menu This menu allows you to get detailed information on printerand print job status for any printer you select in the InstalledPrinters list. Click the Printer menu on the EPSON Status Monitor 2 window to access the following settings. ❑ Printer Status Opens the Printer Status window, which...

View menu This menu lets you control the appearance and content of theEPSON Status Monitor 2 window and the Installed Printers list. Click the View menu on the EPSON Status Monitor 2 window to access the following settings. ❑ Toolbar/Statusbar Shows or hides the toolbar and statusbar in the EPSON St...

Settings menu This menu allows you to control the Status Monitor’smonitoring interval and background monitoring feature, aswell as add and delete printers from the Installed Printers list. Click the Settings menu on the EPSON Status Monitor 2 window to access the following settings. ❑ MonitoringPref...

❑ Selectbackgroundmonitoring icon Changes the shape of the icon thatappears on the taskbar whenbackground monitoring is active. For more information on using the background monitoringfeature, see page 5-20. Help menu Click Help in the EPSON Status Monitor 2 window to view online help. Click About to...

To open a menu, click the corresponding tab along the top ofthe Printer Status window. Current Status menu This menu provides you with detailed printer statusinformation through a graphic display and a status messagebox. The appearance of the printer illustration in the graphicdisplay changes to ref...

Consumables menu This menu provides you with detailed information on the kindof paper loaded in the printer and the amount of inkremaining. You can also use this menu to select whether theprinter driver verifies that the paper selected in the printerdriver matches the paper loaded in the printer. ST...

Printer Information menu If your printer is connected to your computer through anetwork, this menu provides information on networkconnections and other printer resources. STM09 5 R Keywest Rev.c A5 size Chapter 5 10/09/97 pass 0 Using EPSON Printer Utilities 5-19

Setting Monitoring Preferences You can adjust the monitoring interval (the length of timebetween status information updates for the selected printer)and turn on the background monitoring feature in theMonitoring Preferences dialog box. To open the MonitoringPreferences dialog box, see “Turning on ba...

Turning on background monitoring Follow the steps below to turn on background monitoring andspecify when the Status Alert dialog box appears. 1. Make sure the Status Monitor is active. (It is active if a printer-shaped icon appears on the taskbar at the bottom ofyour computer screen.) If the Status ...

3. Use the slider to adjust the monitoring interval, if necessary. Note:Setting a short monitoring interval may cause some applicationsto run more slowly. 4. Click Monitor this printer to turn on background monitoring for the selected printer and to view the Status Alert options. 5. Click the Status...

Using the EPSON StatusMonitor (Macintosh) To use the StatusMonitor, click the EPSON StatusMonitor button in the Utility dialog box. The following dialog boxappears: The StatusMonitor checks the amount of ink remaining when itis first opened. To recheck the ink-level information, click the Update but...

Paper remaining level Shows the amount of paper remaining as a percent of the totalpaper capacity of the paper trays. w Warning:The number of sheets you can load varies by media type. Seepage 2-5 for details on loading special media. Size Shows the paper size lever setting on the paper tray. Type Sh...

Chapter 6 The Control Panel Proof Sign-off:Fujimori _______ D.Grady _______ Using the Control Panel . . . . . . . . . . . . . . . . . . . . . . 6-2 Using Special Power-On Functions . . . . . . . . . . . . . . . . 6-3 Nozzle check and printer settings . . . . . . . . . . . . . . . 6-4Print head align...

Using the Control Panel The lights and buttons on the control panel help you easilycontrol most common printer operations. The lights alsoprovide you with a means to diagnose printer errors, asdescribed on page 8-2. Note : Software usually overrides control panel selections. Use your softwareto sele...

Using Special Power-On Functions The following functions are enabled if you hold down thecorresponding button (in parentheses) while turning on theprinter. See the following sections for more details. ❑ Nozzle check and printer settings ( Reset ) Prints a nozzle check pattern and printer settings. ❑...

Nozzle check and printer settings The nozzle check and printer settings function prints the samenozzle check pattern that the Nozzle Check utility prints, but italso includes a list of printer settings. This function can only beactivated from the control panel, as described below. 1. Make sure the p...

Print head alignment In addition to aligning the print head from the printer software,you can also align the head using the control panel. See also“Aligning the Print Heads” on page 8-41. Follow theinstructions below to align the print head using the controlpanel: 1. Make sure the printer is turned ...

Ink out light #1 #2 #3 #4 #5 #6 #7 Black H \ B B B B B Cyan B B H \ B B B Magenta B B B \ H B B Yellow B B B B B \ H H = on, \ = flashing, B = off 9. Press the Cleaning button to enter your selection. The printer goes back to the print head alignment mode. 10. If other numbered patterns in step 4 ar...

3. Using the table below, confirm your setting preference and press the Reset button to toggle the setting, if necessary. Setting Light status On (enabled): Black ink out light is on Off (disabled): Cyan ink out light is on 4. Press the Eject button to exit the setting mode or press Operate to exit ...

Platen gap adjustment for the manual feed slots When the platen gap adjustment setting is enabled and youload paper in the front or rear manual feed slot, the printerincreases the gap between the platen and the print head toavoid smearing ink on thick paper. If you load paper in thepaper tray, leave...

Chapter 7 Maintenance and Transportation Proof Sign-off:Fujimori _______ D.Grady _______ Replacing an Ink Cartridge . . . . . . . . . . . . . . . . . . . . 7-2 Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . 7-6 Transporting the Printer . . . . . . . . . . . . . . . . . . . . ...

Replacing an Ink Cartridge The printer’s indicator lights will inform you when it is time to obtain a replacement ink cartridge and when it is time toreplace an empty cartridge. Note:If you remove an ink cartridge and then reinstall it, the printer cannotdetermine the correct level of ink remaining ...

Cleaning the Printer To keep your printer operating at its best, you should clean itthoroughly several times a year. 1. Make sure the printer is turned off and all the lights are off. Then unplug the power cord. 2. Remove any paper from the sheet feeder. 3. Use a soft brush to carefully clean away a...

Transporting the Printer If you need to transport your printer some distance, carefullyrepack it using the original box and packing materials as follows: 1. Turn on the printer. 2. Remove any paper in the printer and in the paper tray. Press the Eject button to eject any paper that has been fed into...

Setting up the printer after transporting it The steps you need to take to set up the printer aftertransporting it are almost identical to the steps carried out thefirst time you set up the printer. When you set up the printeragain, refer to the Setup Guide. However there are some pointsto be noted:...

Chapter 8 Troubleshooting Proof Sign-off:Fujimori _______ D.Grady _______ Diagnosing the Problem . . . . . . . . . . . . . . . . . . . . . . 8-2 Error indicators . . . . . . . . . . . . . . . . . . . . . . . . . 8-2Status Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . 8-7Printer operati...

Diagnosing the Problem Troubleshooting printer problems is best handled in two easysteps: first diagnose the problem, then apply likely solutionsuntil the problem is fixed. The information that you need todiagnose the most common problems is provided by theprinter’s control panel lights and by the s...

Paper size and media type verification error The error light patterns shown in the table below may appearunder the following conditions: ❑ The paper size and media type verification setting is set toon using the control panel setting. See page 6-7 for moreinformation. ❑ The position of the paper siz...

Status Monitor If you are using Windows 95 or a Macintosh, you can use the Status Monitor 2 or StatusMonitor to check the printer’scurrent status. For more details, see page 5-10 (for Windows) or page 5-23 (for Macintosh). Printer operation check Printing a Nozzle Check Pattern and Printer Settings ...

5. Press the P Operate button to turn off the printer after it finishes printing the operation check page. ❑ If the operation check results appear as shown in step 4, the printer itself is all right and the problem probably liesin the printer software settings, application settings, theinterface cab...

Power supply The lights come on briefly but then go off and stay off. Cause What to do The printer’s voltage ratingmay not match the voltage ofyour electrical outlet. Check the printer and outlet voltageratings. If the voltages do not match,unplug the printer immediately andcontact your dealer. w Wa...

Operation The P Operate light is on but nothing prints. Cause What to do The interface cable is notconnected properly. Confirm that the cable is fastened tothe printer and the computer securely.If the cable is connected correctly, runa printer operation check as describedon page 8-7. If your Macinto...

The printer sounds like it is printing, but nothing prints. Cause What to do The print head nozzles areclogged. Clean the print head. See “Cleaningthe Print Head” on page 8-37. If thisdoes not work after four or five trials,see below. One or more of the inkcartridges have been usedlonger than six mo...

Color documents print out in black and white. Cause What to do Your printer is not selected inyour software. Select your printer in your software. Color printing is not selectedin your application or in theprinter driver. Select color printing in yourapplication and the printer driver. Tryto print a...

Print speed is not what you expect. Cause What to do The image resolution and theamount of color used in thedocument may be too high. Carefully considering your use ofcolor and resolution can help youoptimize your print times. For moredetails, see “Increasing the PrintSpeed” on page 8-31. Note:High ...

The New Hardware Found screen appears even though theprinter software has already been installed. Cause What to do This error may occur whenusing Windows 95. Click the Do not install a driver (Windows will not prompt youagain) button; then click OK . Paper handling Paper does not feed properly from ...

The printer loads more than one sheet at a time. Cause What to do Too many sheets are loadedin the paper tray. Take the paper stack out of the tray,remove some sheets, and reload paper.Before you load paper, see page 2-5 tocheck the amount of paper you canload in the paper tray. The edge guides are ...

Ejected paper is wrinkled. Cause What to do The paper is damp. Do not store your paper in a damp orhumid environment. Store paper in itsoriginal packaging. The paper is too thin. Make sure the paper meets the paperrequirements for this printer. See“Paper” on page A-2. Paper does not fully eject. Cau...

Paper feed or paper jam problems occur frequently. Cause What to do Sheets of paper are stucktogether. Fan the stack of paper and align theedges before loading. The paper is too thin orrough. Make sure the paper meets the paperrequirements for this printer. See“Paper” on page A-2. Too many sheets ar...

The printed image is blurred. Cause What to do Your paper is damp. Do not store your paper in a damp orhumid environment. Store the paperin its original packaging. The printer driver settingsmay not be correct. Select Automatic on the printer driver’s Main menu (Windows) orPrint dialog box (Macintos...

Multiple sheets of EPSONPhoto Quality Glossy Filmare loaded. Load glossy film one sheet at a timewith the loading support sheet or apiece of plain paper under it. If you need to load multiple sheets ofglossy film, load only up to 30 sheetswith the loading support sheet (or apiece of plain paper) und...

White horizontal lines appear in the printed image. Cause What to do The Media Type setting inyour printer driver isincorrect. Make sure the Media Type settingmatches the type of paper loaded inthe printer. The Super MicroWeaveoption in your printer driveris not selected. Turn on Super in your print...

You are not printing on thecorrect side of the paper. Check the paper packaging for thecorrect side for printing; then makesure the printable side is loadedcorrectly. The printer driver settings are not correct. Check the printer driver settings tomake sure they are appropriate. Ifthese settings are...

Colors are not very vibrant. Cause What to do The image was printed on thewrong side of EPSON Ink JetPaper. Make sure that you are printing on thecoated side of the paper. If necessary,flip over the paper and try printingagain. If printing has not improved,clean the print heads as described onpage 8...

Photographic images look grainy or rough. Cause What to do The printing position ismisaligned. Align the print heads with the PrintHead Alignment utility. See “Aligningthe Print Head” on page 8-41. The resolution of the originalimage data or the resolutionsetting for the image in yourimage-editing s...

Clearing a Paper Jam To clear a paper jam, follow the steps below: 1. Turn off the printer. 2. Take the paper tray out and check if there is jammed paper in the paper path. 3. Gently pull the jammed paper out. If you are unable to remove the jammed paper, continue following these steps.If you can re...

8. Open the rear manual feed slot cover and the printer cover. Gentry pull the jammed paper out. 9. Make sure the printer cover, paper guide inside, paper path cover, and rear manual feed slot cover are closed. Turn theprinter back on. 10. Press the Eject button to make sure paper feeds properly and...

Even if your document requires the highest resolution andextensive use of color, for example when printing acamera-ready composite that includes color photographs, itmay still be possible to optimize the print speed by adjustingother printing conditions. Keep in mind that changing someconditions to ...

Cleaning the Print Head If you find that the printed image is unexpectedly faint or dotsin the printed image are missing, you may be able to solvethese problems by cleaning the print head, which ensures thatthe nozzles are delivering ink properly. You can clean the print head from your computer usin...

Using the control panel To clean the print head using the control panel buttons, followthese steps. 1. Make sure that the printer is on and the ink out lights are off. If the lights are on or flashing, replace the empty inkcartridge. 2. Press the cleaning button for three seconds. The P Operate ligh...

Aligning the Print Head If you notice a misalignment of vertical lines, you may be ableto solve the problem from your computer using the Print HeadAlignment utility. Also you can align the print head using thecontrol panel buttons if you are not able to use the utility (seepage 6-5 for details). c C...

Uninstalling the Printer Software (Windows 95) Follow the instructions below to uninstall the EPSON printerdriver and utilities for Windows 95. 1. Double-click the My Computer icon and double-click the Control Panel icon. 2. Double-click Add/Remove Programs . 3. Select EPSON Printer Software to unin...

Contacting Customer Support If your printer is not operating properly and you cannot solvethe problem using the troubleshooting information in thisguide, contact customer support services for assistance. We will be able to help you much more quickly if you give usthe following information: Serial nu...

Enquiry Desk The Enquiry Desk team can be contacted by calling 0800 220546in the UK or 1 800 409132 from the Republic of Ireland, byfaxing 01442 227271, or via the Internet at [email protected] can provide the following information: ❑ Information and literature on new EPSON products (alsoavailab...

Faxon EPSON Contact Faxon EPSON Faxback Service for: ❑ Literature and specifications on the latest EPSON products ❑ Support information including troubleshooting tips, switchsettings and driver information To use Faxon EPSON, call 01442 227332 using a touch-tonephone. You will be asked to follow a s...

World Wide Web If you can connect to the Internet and have a Web browser, youcan access EPSON’s World Wide Web site athttp://www.epson.com. Here you will find information on thelatest EPSON products, software drivers, and answers tofrequently asked questions. For Australian Users EPSON Australia wis...

Your dealer Don’t forget that your dealer can often help identify andresolve problems. The dealer should always be the first call foradvice on problems. They can often solve problems quicklyand easily as well as give you advice on the next step to take. EPSON Helpdesk EPSON Helpdesk is provided as a...

For Singapore Users Contact the telephone and fax numbers below: Phone: (065) 337-7911 Fax: (065) 334-1185 For Hong Kong Users To obtain technical support as well as other after-sales services,users are welcome to contact EPSON Hong Kong Limited. Internet home page EPSON Hong Kong has established a ...

Electronic bulletin board system An electronic bulletin board system (BBS) is also available toobtain printer information and the latest versions of printerdrivers. You can log on to the following number for the BBSservice: BBS: (852) 2827-4244 Technical Support Hotline You can also contact our tech...

Appendix A Specifications Proof Sign-off:Fujimori _______ D.Grady _______ Technical Specifications . . . . . . . . . . . . . . . . . . . . . . A-2 Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2Ink cartri...

Technical Specifications Printing Printing method: On-demand ink jet Nozzle configuration: 64 nozzles × 6 (black, cyan, magenta, yellow, light cyan, light magenta) Printable columns and printing speeds: Print quality (dots per inch) Printable area Maximum horizontal ink dots CR speed (inches per sec...

Ink cartridges Ink cartridge (S020118): Color Black Print capacity* 3200 pages/A4 (ISO/IEC 10561 Letter Pattern at 360 dpi, 5% duty) Cartridge life 2 years from production date if unopened; 6 months if opened at 25°C (77°F) Temperature Storage (installed): -20 to 40°C (-4 to 104°F) 1 month at 40°C (...

c Caution: ❑ EPSON recommends the use of genuine EPSON ink cartridges.Other products not manufactured by EPSON may cause damage toyour printer not covered by EPSON’s warranties. ❑ Do not use an ink cartridge if the date on the package has expired. Mechanical Paper feed method: Friction Paper path: P...

Hardware initialization When the printer is turned on, the printer mechanism is initialized andthe input data buffer and print buffer are cleared. Printer settings arereturned to their default values. However, the printer mechanism is notinitialized if the printer is turned on within ten seconds aft...

Interface Specifications Your printer is equipped with an 8-bit parallel interface and a serialinterface. Parallel interface The built-in parallel interface supports compatibiliy and ECP mode: Compatibility mode Foward channel Data format: 8-bit parallel, IEEE-1284 compatibility mode Synchronization...

ECP Mode Transmission mode: IEEE-1284 ECP mode Adaptable connector: 57-30360 Amphenol connector or equivalent Synchronization: Refer to the IEEE-1284 specification Handshaking: Refer to the IEEE-1284 specification Signal level: IEEE-1284 Level 1 device Data transmission Refer to the IEEE-1284 specif...

Glossary The following definitions apply specifically to printers. application A software program that helps you carry out a particular task, such as wordprocessing or financial planning. ASCII American Standard Code for Information Interchange. A standardized codingsystem for assigning numerical co...

Index 250 Sheet Lower Paper Cassette, Setup 1-9, 3-2, Reference 2-2, 2-15 installing, Setup 4-2-5moving, Setup 4-5 250 Sheet Paper Tray, Setup 1-9 using, Setup 4-6, Reference 2-16-19 loading paper, Reference 2-15See also paper tray A Active path, Reference 5-23Advanced Photo setting Macintosh, Refer...