Page 2 - Chapter 1
Contents Chapter 1 Getting to Know Your Printer Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Chapter 2 Safety Instructions Safety Instructions. . . . . . . . . . . . . . . . . ....
Page 6 - Index
Index GP-C830/GP-M830/GP-C831/GP-M831/GP-C832/GP-M832 User’s Guide Contents 6
Page 7 - Features; Your EPSON
Chapter 1 Getting to Know Your Printer Features Your EPSON ® GP-C830/GP-M830/GP-C831/GP-M831/GP-C832/GP-M832 is an ink jet printer with a tractor feeder. Your printer provides high-quality printing and superior performance in acompact design. The printer has the following features: ❏ The ability to ...
Page 8 - Chapter 2; Safety Instructions; Warnings; Important safety instructions; When setting up the printer
Chapter 2 Safety Instructions Safety Instructions Warnings, Cautions, and Notes ! Warnings must be followed carefully to avoid bodily injury. ! Cautions must be observed to avoid damage to your equipment. Notes contain important information and useful tips on the operation of your printer. Important...
Page 10 - When maintaining the printer; Do not spill liquid onto the printer.; When handling paper; Do not load paper that is curled or has been folded.; When operating the printer; Observe the following when handling ink cartridges:
❏ If you plan to use a printer stand, follow these guidelines:- Use a stand that can support at least twice the weight of the printer.- Never use a stand that tilts the printer. The printer should always be kept level.- Position your printer’s power cord and interface cable so they do not interfere ...
Page 12 - Restriction of use; For Turkish users; AEEE Yönetmeliğine Uygundur.; For Ukrainian users
Restriction of use When this product is used for applications requiring high reliability/safety, such as transportationdevices related to aviation, rail, marine, automotive, etc.; disaster prevention devices; various safetydevices, etc.; or functional/precision devices, etc., you should use this pro...
Page 13 - For Argentina users; When handling AC adapter
For Argentina users When handling AC adapter ! Precaución: Confirme que el cable de alimentación de CA cumpla con las normas de seguridad localespertinentes. ❏ Coloque la impresora y la fuente externa de poder cerca a una toma eléctrica de pared de la quepueda desenchufar la fuete externa de poder f...
Page 15 - Chapter 3; Acceptable Paper Conditions; Your printer can handle continuous paper with the push tractor.
Chapter 3 Paper Handling Acceptable Paper Conditions ! Caution: ❏ Do not use paper that is folded, creased, curled, torn, stained, or stamped. A: TornB: CurledC: CreasedD: Folded ❏ Use only paper that meets the paper specifications. For more information, see “Paper” onpage 89. Printing on Continuous...
Page 16 - Printing with the push tractor; Do not touch the paper sensor on the left sprocket unit.
Position the printer and continuous paper as shown in the illustrations below so that the paper isloaded smoothly. * 1 m or less Note: ❏ The printing position may be misaligned if the continuous paper touches the printer’s stand or anycables. Position the continuous paper so that it is loaded smooth...
Page 17 - The left sprocket unit is fixed in place and cannot be adjusted.
2. Facing the back of the printer, release the right sprocket unit by pulling the sprocket lock lever up. 3. Slide the right sprocket to match the width of your paper, but do not lock it. Note: The left sprocket unit is fixed in place and cannot be adjusted. 4. Slide the center paper support halfway...
Page 20 - Never open the top cover or ink cartridge cover while printing.; Using the tear-off function; To tear off the printed sheet manually after printing, press the; Tear Off; button to advance the
❏ If the trailing edge of the paper is past the paper sensor after the printed document is torn off, thepaper will be fed forward without being printed. ❏ Do not pull the loaded paper out of the tractor unit. Doing so may cause paper jams or printermalfunctions. Also, the top-of-form position settin...
Page 21 - printed pages while holding the paper.; Removing continuous paper; Follow these steps to remove continuous paper from the printer.; button to feed the paper backward to the top-of-form position.
1. After printing is finished and the printer advances the paper to the tear-off position, tear off all printed pages while holding the paper. * perforation Note: The time until the paper begins to advance to the tear-off position after printing is finished can be set.To change the settings, see “Se...
Page 22 - Loading Special Paper; Labels; Follow these steps to load labels.; Ejecting labels; Always follow these steps to tear off and eject labels.
Loading Special Paper Labels You can use only labels with a continuous base sheet. Single-sheet labels cannot be used. Follow these steps to load labels. ! Caution: ❏ Use labels only under normal operating conditions because labels are especially sensitive totemperature and humidity. ❏ When using gl...
Page 23 - FF; Using the Micro Adjust Function; Adjusting the tear-off position; Pause
2. Press the FF button to eject the last label form forward. Using the Micro Adjust Function The Micro Adjust function allows you to move the paper forward or backward in 0.141 mm(1/180-inch) increments so that you can make precise adjustments to the top-of-form and tear-offpositions. Adjusting the ...
Page 24 - button to exit Micro Adjust mode.; button for about three seconds. The; light flashes, the printer enters; button to move the top-of-form position down on the page, or press the
Note: The printer has a minimum and a maximum tear-off position (up to 50.8 mm [2 inches] backwardor 25.4 mm [1 inch] forward). If you try to adjust the tear-off position beyond these limits, the printerbeeps and stops moving the paper. When the paper reaches the default tear-off position, the print...
Page 26 - Chapter 4; About Your Printer Software
Chapter 4 Printer Software About Your Printer Software The Epson software includes the printer driver and EPSON Status Monitor 3. The printer driver is software that allows your computer to control the printer. You need to install theprinter driver so your Windows applications can take full advantag...
Page 28 - Properties; Changing the printer driver settings; Help; Printing barcodes
If you click Printer properties (Windows 8, 7, Server 2012, or Server 2008 R2) or Properties (Windows Vista, XP, Server 2008, or Server 2003) in the menu displayed by right-clicking theprinter icon, the Properties dialog box appears. The menus in the dialog box are used to make theprinter driver set...
Page 29 - Printer Driver Settings Overview
Before printing barcodes, specify the font name for the barcode, the font size, the font script of theprinted data, the common settings, and the barcode settings with the printer driver, and then specifythe font name, the font size, and the font script with your application. For more information abo...
Page 30 - Printer settings
Printer settings Settings Explanations Media Type Select the media type you want to use. Color This setting cannot be changed. The GP-C830/GP-C831/GP-C832 can print only in colorand the GP-M830/GP-M831/GP-M832 can print only in black and white. Mode* Select Automatic to print with the best settings ...
Page 31 - Adding custom paper sizes; For more information, see the online help for the printer driver.; Monitoring settings
Adding custom paper sizes If your paper is not included in the Paper Size drop-down list, you can add the size to the list. 1. For Windows 8 or Server 2012: Click Desktop on the Start screen, move the cursor to the top-right corner of the screen, click Settings , and then click Control Panel . Next,...
Page 32 - Using EPSON Status Monitor 3; EPSON Status Monitor 3 is available when:; Setting up EPSON Status Monitor 3; Follow these steps to set up EPSON Status Monitor 3.; Desktop; from the; Hardware and Sound
Settings Explanations Monitoring Preferences Click this button to open the Monitoring Preferences dialog box where youcan make settings for EPSON Status Monitor 3. For more information, see“Setting up EPSON Status Monitor 3” on page 32. Using EPSON Status Monitor 3 EPSON Status Monitor 3 allows you ...
Page 34 - Click; Accessing EPSON Status Monitor 3; Do one of the following to access EPSON Status Monitor 3:
Select Notification Displays the error item check box On/Off status. Select this check box to display the selected error notification. Select Shortcut Icon The selected icon is displayed on the taskbar. The setting’s example is shown onthe right window. By clicking the shortcut icon, you can access ...
Page 35 - Setting the Auto Tear-Off Function; Setting whether the buzzer sounds when printing is finished
You can check the printer status in this window. Note: It might not be possible to retrieve the printer status during printing. In this situation, click the EPSON Status Monitor 3 button in the Utility tab, and use the printer with the status window left open. Setting the Auto Tear-Off Function You ...
Page 36 - Setting whether the buzzer sounds when an error occurs; Using Reduce Scraping Mode
Setting whether the buzzer sounds when an error occurs 1. Access the printer driver. See “Using the Printer Driver” on page 26. 2. Click the Utility tab, and then click the Notification Setting button. 3. Select Beep to have the buzzer sound when an error occurs, or select No Beep to have the buzzer...
Page 37 - OK; USB Replacement Service; Installing USB Replacement Service; Follow these steps to install USB Replacement Service.
To adjust the print position to the left when viewed from the front of the printer, set a positivevalue. To adjust the print position to the right, set a negative value. 4. Click OK . Note: Data that is outside the printable area due to the print position adjustment cannot be printed. USB Replacemen...
Page 38 - Replacing a USB-connected printer; tab, and then write down the current settings for; BI Parallel Port Driver
3. Insert the printer software CD-ROM in the CD-ROM drive. Note: ❏ If the language selection dialog box appears, select your language. ❏ If the EPSON Installation Program dialog box does not appear automatically, double-click the My Computer icon, right-click the CD-ROM icon, click OPEN in the menu ...
Page 39 - EpsonNet Config
This software is installed automatically when the printer driver is installed. Specify the following settings to communicate at high speed. 1. For Windows 8 or Server 2012: Click Desktop on the Start screen, move the cursor to the top-right corner of the screen, click Settings , and then click Contr...
Page 40 - Installing EpsonNet Config; Follow these steps to install EpsonNet Config.; Next; When the installation is complete, click
❏ You can output configuration information for the network printer as a SYLK format file. Becausethe SYLK format is supported by Microsoft Excel, the user can make batch settings or changes tothe configuration information for multiple printers. ❏ Previous configuration information is stored as a log...
Page 41 - Sharing the printer; Setting the printer server; See “Setting up your printer as a shared printer” on page 42.; Setting the clients; See “Setting the clients” on page 45.
EPSON Printer Setting EPSON Printer Setting allows you to change the printer's default settings. This tool is included in the printer software CD-ROM. Start the tool from the printer softwareCD-ROM. To change the settings, see the online help for EPSON Printer Setting. Setting Up Your Printer on a N...
Page 42 - Setting up your printer as a shared printer
❏ The screen shots that are shown on the following pages may differ depending on the version ofWindows that you are using. Setting up your printer as a shared printer Note: You must log on to the printer server computer as the administrator. 1. For Windows 8 or Server 2012: Click Desktop on the Star...
Page 43 - Select; Share this printer; , and then type the name in the Share name box and click; Share
In either case, follow the on-screen instructions. 3. For Windows 8, 7, Vista, XP, Server 2012, Server 2008 R2, Server 2008, or Server 2003: Select Share this printer , and then type the name in the Share name box and click OK . Note: ❏ Do not use spaces or hyphens for the shared printer name. Other...
Page 44 - Sharing the printer when the firewall is on; Windows Vista or Server 2008
Sharing the printer when the firewall is on Note: To share files and printers when the Windows firewall is on, perform the following procedure. Windows 8 or Server 2012 1. Click Desktop on the Start screen, move the cursor to the top-right corner of the screen, click Settings , and then click Contro...
Page 47 - Canceling Printing; Using the printer button
5. Enter the following information for the port name, and then click OK . \\Name of computer connected to the target printer\name of shared printer 6. After returning to the Printer Ports dialog box, click Close . 7. Check that the name you entered for the port has been added and selected, and then ...
Page 48 - Uninstalling the Printer Software; Uninstalling the printer driver and utilities
When canceling all printing documents, select Cancel All Documents on the Printer menu. When canceling a specific document, select the document you want to cancel, and then select Cancel on the Document menu. The print job is canceled. Uninstalling the Printer Software When you want to reinstall or ...
Page 49 - Uninstall a program; click the; Add or Remove Programs
3. Click Uninstall a program (Windows 8, 7, Vista, Server 2012, Server 2008 R2, or Server 2008) or click the Add or Remove Programs icon (Windows XP or Server 2003). 4. Select the EPSON Printer Software , and then click Uninstall/Change (Windows 8, 7, Vista, Server 2012, Server 2008 R2, or Server 20...
Page 50 - or
5. Click the Printer Model tab, select the icon of the printer you want to uninstall, and then click OK . Note: ❏ EPSON Status Monitor 3 is uninstalled with the printer driver. EPSON Status Monitor 3 cannotbe uninstalled separately. ❏ USB Replacement Service and BI Parallel Port Driver can be uninst...
Page 51 - Chapter 5; Using the Control Panel; Control panel buttons and lights; For Chinese users
Chapter 5 Control Panel Using the Control Panel You can control simple printer operations—such as advancing paper to the tear-off position, formfeeding, loading and ejecting paper, cleaning the print head, and canceling print jobs—with thebuttons on the control panel. The control panel lights show t...
Page 52 - Cover; On when the right/left ink cartridge cover or top cover is open.
For Taiwanese users GP-C830 GP-M830 For other users GP-C830/GP-C831 GP-M830/GP-M831 1. Cover light On when the right/left ink cartridge cover or top cover is open. GP-C830/GP-M830/GP-C831/GP-M831/GP-C832/GP-M832 User’s Guide Control Panel 52
Page 55 - Chapter 6; Using the Error Indicators
Chapter 6 Troubleshooting Using the Error Indicators You can identify many common printer problems using the lights on the control panel. If your printerstops working and one or more control panel lights are on or flashing or the printer beeps, use thefollowing table to diagnose and fix the problem....
Page 57 - Problems and Solutions; Power supply; Power is not being supplied; Printing; Printing or printout quality problems
Note: The printer beeps once when the printer enters or exits Micro Adjust mode. In Micro Adjust mode, theprinter also beeps once when the printer reaches the default top-of-form and tear-off positions. When theprinter reaches the minimum and maximum adjustment limits, the printer beeps twice. Probl...
Page 59 - Printed characters are not what you expected; Printing position problems
Medicine bags may become dirty when printing inan environment with high humidity if the surfaceof the medicine bags is a polyvinyl resin. Print in an environment with humidity of 65% or less. The printout may become blurry depending onthe media type. Adjust the print density for the media type to pr...
Page 60 - Paper handling; Paper loading or feeding problems
Cause What to do The left or right margin settings are incorrect. Check and adjust the margin settings in your application. For moreinformation, see “Printable area” on page 92. If the settings cannot be changed in your application, adjust theprint position horizontally in the printer driver. For mo...
Page 61 - Network problems; Correcting USB Problems
Your paper may be the wrong size or thickness forthe printer. Make sure that the paper size and thickness are within thespecified ranges. For information on the continuous paperspecifications, see “Paper” on page 89. The paper may jam depending on your operatingenvironment. To prevent a paper jam, s...
Page 62 - Printer does not work correctly with the USB cable; Clearing Paper Jams; Pull paper straight out to remove it from the printer.
Make sure that your computer is a Windows 8, 7, Vista, XP, or 2000 pre-installed model Your computer must be a Windows 8, 7, Vista, XP, or 2000 pre-installed model. You may not be able toinstall or run the USB printer driver on a computer which is not equipped with a USB port or which hasbeen upgrad...
Page 63 - Job Cancel
5. Attach the continuous paper to the tractor unit. See “Printing on Continuous Paper” on page 15. 6. Turn off the printer, and then turn on the printer. 7. Determine which pages were not printed correctly and print them again. When the user finds a paper jam before the printer detects an error: 1. ...
Page 64 - Chapter 7; Technical Support Web Site; Then, select the support section of your local Epson Web site.; Contacting Customer Support; Before Contacting Epson; Product model; About; Brand and model of your computer
Chapter 7 Where To Get Help Technical Support Web Site Epson’s Technical Support Web Site provides help with problems that cannot be solved using thetroubleshooting information in your product documentation. If you have a Web browser and canconnect to the Internet, access the site at: http://support...
Page 65 - Your computer operating system name and version; Help for Users in Australia; Your Dealer; The Helpdesk numbers are:
❏ Your computer operating system name and version ❏ Names and versions of the software applications you normally use with your product Help for Users in Australia Epson Australia wishes to provide you with a high level of customer service. In addition to yourproduct documentation, we provide the fol...
Page 66 - Information on product specifications, drivers for download; Help for Users in Hong Kong; Internet Home Page; Product information
Help for Users in Singapore Sources of information, support, and services available from Epson Singapore are: World Wide Web (http://www.epson.com.sg) Information on product specifications, drivers for download, Frequently Asked Questions (FAQ),Sales Enquiries, and Technical Support via e-mail are a...
Page 67 - Help for Users in Malaysia; Help for Users in India
❏ Answers to Frequently Asked Questions (FAQs) ❏ Latest versions of Epson product drivers Users can access our World Wide Web home page at: http://www.epson.com.hk Help for Users in Malaysia Contacts for information, support, and services are: World Wide Web (http://www.epson.com.my) ❏ Information o...
Page 68 - Help for Users in Europe; Pan-European Warranty Document; Help for Users in North America; Internet Support
Help for Users in Europe Check your Pan-European Warranty Document for information on how to contact Epson Customer support. Help for Users in North America Epson provides the technical support services listed below. Internet Support Visit Epson’s support website for your printer (U.S. or Canada) fo...
Page 69 - Purchase Supplies and Accessories; Help for Users in Latin America
Purchase Supplies and Accessories You can purchase Epson ribbons at http://www.epson.com (U.S. sales) or http://www.epson.ca(Canadian sales).You can also purchase supplies from an Epson authorized reseller. To find thenearest one, call 800-GO-EPSON (800-463-7766). Help for Users in Latin America Eps...
Page 70 - Purchase supplies and accessories
Country Telephone Dominican Republic* 1-888-760-0068 Ecuador* 1-800-000-044 El Salvador* 800-6570 Guatemala* 1-800-835-0358 Honduras** 800-0122 Code: 8320 Mexico Mexico City Other cities (52 55) 1323-2052 01-800-087-1080 Nicaragua* 00-1-800-226-3068 Panama* 00-800-052-1376 Peru Lima Other cities (51...
Page 71 - Chapter 8; Replacing the Ink Cartridges; Genuine Epson ink cartridges; Your printer uses the following ink cartridges:; Checking the ink cartridge status; To check the ink cartridge status, do one of the following:
Chapter 8 Consumables Replacing the Ink Cartridges Genuine Epson ink cartridges When replacement of any of the ink cartridges is required, you cannot print. Genuine Epson inkcartridges are designed and manufactured to work properly with your Epson printer. They ensureproper operation and long life o...
Page 72 - Open the printer driver, click the; Utility; tab, and then click the; A graphic displays the ink cartridge status.
❏ Open the printer driver, click the Utility tab, and then click the EPSON Status Monitor 3 button. A graphic displays the ink cartridge status. Note: If any of the ink cartridges installed in the printer is broken, incompatible with the printer model, orimproperly installed, EPSON Status Monitor 3 ...
Page 73 - Precautions on ink cartridge replacement
❏ The progress meter appears automatically when you start a print job. Note: To display the progress meter automatically, click the Utility tab in the printer driver dialog box, click Other Config , and then select the Show Progress Meter check box. Precautions on ink cartridge replacement Read all ...
Page 74 - Cleaning; button for
❏ For maximum ink efficiency, only remove an ink cartridge when you are ready to replace it. ❏ Do not refill the ink cartridges. Other products not manufactured by Epson may cause damagethat is not covered by Epson’s warranties, and under certain circumstances, may cause erraticproduct behavior. ❏ K...
Page 75 - When the printer is turned off using the; button, the print head is automatically covered to; On; button. Do not unplug the power cord or turn off the; Replacing an ink cartridge; Follow these steps to replace an ink cartridge.
❏ When the printer is turned off using the On button, the print head is automatically covered to prevent the ink from drying. If you will not use the printer after installing the ink cartridges, makesure to turn off the printer using the On button. Do not unplug the power cord or turn off the circui...
Page 76 - Push in the used cartridge so the cartridge pops out slightly.
2. Open the ink cartridge cover. Note: Wait for four seconds or more before removing the ink cartridge. Otherwise, ink may squirt. 3. Push in the used cartridge so the cartridge pops out slightly. GP-C830/GP-M830/GP-C831/GP-M831/GP-C832/GP-M832 User’s Guide Consumables 76
Page 80 - Chapter 9; Printer Parts
Chapter 9 Product Information Printer Parts a. top cover b. control panel c. ink cartridge cover (left) d. output tray e. ink cartridge cover (right) a. center paper support* b. paper sensor GP-C830/GP-M830/GP-C831/GP-M831/GP-C832/GP-M832 User’s Guide Product Information 80
Page 81 - Printer Specifications; Mechanical
c. sprockets* d. connector cover e. power plug connector f. USB interface connector g. parallel interface connector h. ethernet interface connector i. cable holders * tractor unit parts Printer Specifications Mechanical Printing method: Serial ink jet Printing speed: Print quality:Super Draft/Draft ...
Page 83 - Electronic; For the Ethernet cable, use a cable with CAT5e shielding.
Ink cartridges: Color: GP-C830/GP-C831/GP-C832 Black, Yellow, Magenta, Cyan Color: GP-M830/GP-M831/GP-M832 Black Cartridge life Use within 6 months afterinstalling in the printer. Temperature Operation:10 to 35 ˚C (50 to 95 ˚F) Electronic ! Caution: For the Ethernet cable, use a cable with CAT5e shi...
Page 88 - Electrical
For other users Bitmap fonts:EPSON Draft 10, 12, 15 cpiEPSON Roman 10, 12, 15 cpi, proportionalEPSON Sans Serif 10, 12, 15 cpi, proportionalEPSON Courier 10, 12, 15 cpiEPSON Prestige 10, 12 cpiEPSON Script 10 cpiEPSON OCR-B 10 cpiEPSON Orator 10 cpiEPSON Orator-S 10 cpiEPSON Script C proportional Sc...
Page 89 - Environmental; Paper; Width
AC power consumption Approx. 33 W (ISO24712 pattern) Approx. 8 W in standby mode Approx. 2.9 W in sleep mode* Approx. 0.2 W in power-off mode * When three minutes pass in the following conditions, the printer enters sleep mode. - No error- There is no data in input buffer- Ink cartridge covers are c...
Page 90 - Use only labels that are designed for use with ink jet printers.
Labels (continuous base sheet): Label size 38.1 mm (1.5 inches) in height, minimum50.8 mm (2.0 inches) in width, minimum2.5 mm (0.1 inch) corner radius, minimum Base sheet width 76.2 to 241.3 mm (3.0 to 9.5 inches) Base sheet length 38.1 to 558.8 mm (1.5 to 22.0 inches) Base sheet thickness 0.076 to...
Page 92 - Printable area
C 2 mm (0.079 inch) Printable area Continuous paper: A The minimum top and bottom margins above and below the perforation are 2.0 mm (0.079inch) each. B The minimum left and right margins are 13 mm (0.51 inch) each. The maximum paper width is 241.3 mm (9.5 inches) and the maximum printable width is2...
Page 93 - AC Adapter Electrical Specifications
Label (continuous base sheet): A 2 mm (0.0787 inch) or more B 12.7 mm (0.5 inch) or more C 2 mm(0.0787 inch) or more D 1.5 mm (0.0591 inch) or more AC Adapter Electrical Specifications Use the specified AC Adapter (EPSON AC Adapter K, Model: M248A) only. Input Rated voltage AC 100 to 240 V Rated fre...
Page 94 - You can select the character tables and character sets below.
Command Lists For information about the commands, please access http://www.epson.com. Character Tables You can select the character tables and character sets below. Character tables: For Indian users One Italic and 17 graphical character tables:Italic table, PC437 (US, Standard Europe), PC850(Multil...
Page 95 - Standards and Approvals
For other users Standard version:One Italic and 12 graphical character tables:Italic table, PC437 (US Standard Europe), PC850(Multilingual), PC860 (Portuguese), PC861 (Icelandic), PC863(Canadian-French), PC865 (Nordic), Abicomp, BRASCII,Roman 8, ISO Latin 1, PC858, ISO 8859-15 NLSP version:One Itali...
Page 96 - Taiwan; EMC; North America; EMI; FCC compliance statement for United States users; This Class A digital apparatus complies with Canadian ICES-003.
❏ You are cautioned that changes or modifications not expressly approved by Seiko EpsonCorporation could void your authority to operate the equipment. Taiwan EMC CNS13438 Class A Safety CNS14336-1 North America EMI FCC/ICES-003 Class A FCC compliance statement for United States users This equipment ...
Page 97 - Europe; Checking the Print Head Nozzles; Using the Nozzle Check utility for Windows; Follow these steps to use the Nozzle Check utility.; Nozzle Check
Europe EMC Directive 2004/108/EC EN 55022 Class AEN 55024 IEC 61000-4-2IEC 61000-4-3IEC 61000-4-4IEC 61000-4-5IEC 61000-4-6IEC 61000-4-11 Checking the Print Head Nozzles If you find that the printout is unexpectedly faint or that dots are missing, you may be able to identifythe problem by checking t...
Page 98 - Using the control panel; Make sure that paper is attached to the tractor unit.; button until the; Below are two sample nozzle check patterns.
Using the control panel Follow these steps to check the print head nozzles using the control panel. 1. Make sure that paper is attached to the tractor unit. 2. While pressing the Load/Eject button, press the On button until the On light flashes. Below are two sample nozzle check patterns. Compare th...
Page 99 - Cleaning the Print Head; Using the Head Cleaning utility for Windows
Cleaning the Print Head If you find that the printout is unexpectedly faint or that dots are missing, you may be able to solvethese problems by cleaning the print head, which ensures that the nozzles are delivering ink properly. You can clean the print head from your computer using the Head Cleaning...
Page 101 - Aligning the Print Head; Adjusting the media feed; Make sure that no lights are indicating errors.; Print Head Alignment; Adjusting the bi-directional printing; Follow these steps to use Bi-D Adjustment.
❏ If print quality remains a problem, contact Epson Service Center. For more information, see“Contacting Customer Support” on page 64. ❏ To maintain print quality, Epson recommends printing a few pages on a regular basis. Aligning the Print Head Adjusting the media feed If you notice a misalignment ...
Page 102 - High Speed; Printing the Status Sheet; General information
! Caution: Do not turn off the printer while the printer is printing the adjustment patterns. Doing so maycause the printer to store incorrect settings. If you turned off the printer during the adjustmentprocess, start Bi-D Adjustment again. 1. Make sure that no lights are indicating errors. 2. Make...
Page 103 - Initializing the Network Setting
Network settings The information for the network settings, such as the MAC address, IP address, and security settings,are printed on the status sheet. 1. Make sure that paper is attached to the tractor unit and that the printer is turned on. 2. Press the Tear Off button and Load/Eject button at the ...
Page 104 - Cleaning the outer case; Turn off the printer and remove any paper loaded in the printer.; Cleaning the inside of the printer; Do not use a hard or abrasive brush.
Cleaning the outer case ! Caution: ❏ Never use alcohols or thinners to clean the printer; these chemicals can damage the printercomponents as well as the case. ❏ Be careful not to get water onto the printer mechanism or electronic components. 1. Turn off the printer and remove any paper loaded in th...
Page 105 - Slide the right sprocket unit completely to the left.
! Caution: ❏ When cleaning the printer using a brush, be careful not to touch the linear scale or thecarriage shafts with the brush and make sure that dust does not adhere to the shafts.Otherwise, the print quality may be adversely affected. ❏ Do not brush any dust toward the print head. Brush dust ...
Page 106 - Cleaning the paper feed rollers; Turn off the printer and attach the paper to the tractor unit.
! Caution: When cleaning the scale, be careful not to touch or damage the linear scale or the carriageshafts. * scale** linear scale*** carriage shaft Cleaning the paper feed rollers Dirty paper feed rollers may cause paper jams or dirty printouts. Follow these steps to clean the paperfeed rollers. ...
Page 107 - Transporting the Printer
6. Hold down the Pause button for about three seconds. The Pause light flashes and the printer enters Micro Adjust mode. 7. Clean the paper feed rollers with a cotton-tipped applicator dampened with alcohol (ethanol or isopropyl alcohol). Press the FF button or Load/Eject button to rotate the roller...
Page 109 - Copyright and Trademarks
Copyright and Trademarks No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means,electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko EpsonCorporation. The information contained he...
Page 110 - GNU GPL; The list of GPL Programs:; GNU LGPL; The list of LGPL Programs:; Apache License
4. The license terms of each open source software program are described on \Manual\OSS\OSS.pdf in the Utility & Documents Disk included with the product. 5. The list of open source software programs which this printer product includes are as follows. GNU GPL This printer product includes the ope...
Page 112 - Operating System Versions
Operating System Versions In this manual, the following abbreviations are used. Windows refers to Windows 8 , 7 , Vista , XP , Server 2012 , Server 2008 R2 , Server 2008 , and Server 2003 . ❏ Windows 8 refers to Windows 8, Windows 8 Pro, and Windows 8 Enterprise. ❏ Windows 7 refers to Windows 7 Home...