Epson PP4000 - Manual

1 - 1 I. GETTING STARTED A. CONGRATULATION You have made a very wise decision by purchasing the high speed – low noise –high resolution – light weight – highreliability thermal printer PP4000 series of Posiflex products. Thisseries of printers has been elegantly designed for a Point-Of-Saleapplicati...

1 - 2 B. PRODUCT BRIEFING The PP4000 series printer uses thermal sensitive paper in form of a roll at a width of 80 mm. The PP4000 printer serves thestand-alone POS application as well as the application within aPST system equally perfect. The PP4000 series can support different interface input thro...

1 - 3 C. MODEL NUMBERS EXAMPLE: PP 4 0 0 0 S 0 Power adaptor: 0: No adaptor1: USA adaptor2: European adaptor3: UK adaptor4: SA adaptor5: AUS adaptor Interface: B: serial (RS422)C: parallelS: serial (RS232) ReservedLanguage/Expanded character set 0: English (standard)1: GB-code Chinese2: BIG-5 code C...

1 - 4 D. UNPACKING As illustrated in the above picture, followings are items you may find when you carefully unpack the carton that deliversPP4000 series printer. If there is any discrepancy or problem,contact your dealer immediately. Be sure to save the packing materials in the event that the print...

1 - 5 E. MAIN PARTS ON THE EXTERIOR Power LED (green) Paper End LED (red) Paper feed button Power On / off switch Paper exit slot Bottom base Top cover

1 - 6 F. INDICATORS • POWER LED: green • PAPER END INDICATOR: red. Different lightingpattern indicates each error status. Lighting pattern Meaning Constant light up Paper End Constant blinking Paper Near End 1 blink plus OFF 1.2 seconds ABMARK 2 blinks plus OFF 1.2 seconds HEAD UP 3 blinks plus OFF ...

1 - 7 G. OPERATING ENVIRONMENT • Place the printer on a sturdy, level surface. • Choose a place that is well ventilated and free of excessive dust, smoke or fume. • Do not put the printer in direct sunlight or near a heater. • Ideal room temperature is from 5ºC to 40ºC. Ideal humidity is from 20% to...

1 - 8 H. USEFUL TIPS • Do not pull the paper in the direction opposite to thepaper feeding direction with the print head closed. • Do not touch the areas around the print head and motorduring or right after printing. It can be very hot. • Do not use thermal paper containing Sodium (Na+),Potassium (K...

2 - 1 II. QUICK START-UP A. LOADING PAPER Open top cover by gently pressing the rear part of cover inward and lift it up. Take the cover away to expose the paper rollcompartment and the thermal print engine. Put the paper roll into the paper roll compartment in the direction shown as above. Push dow...

2 - 2 thermal print engine and try to aim the front end of the paper rolltoward the rear insert slot. When the front end is inserted into the rear insert slot, close up the head-up lever and turn the paper feed knob to roll the paperforward. If the paper is not inserted in proper position, you maypu...

2 - 3 2. Manual paper feed You may also extend the front end of paper out of the paper exit slot of the top cover and put top cover back to the printer case.Tear the paper off or cut the paper by software command later. 3. When to replace paper Whenever the printer gives paper near end signal or a r...

2 - 4 B. CONNECTING CABLES 1. SERIAL CONNECTION All the external connectors are in the recessed area at the rear bottom. The serial connector is a 9 pin D sub Femaleconnector at the left. Apply this cable only for serial applicationof the serial model. The protocol used in serial connection isalways...

2 - 5 2. PARALLEL CONNECTION The parallel connector is a 25 pin D sub Male connector at the rightmost location in the connector area. Apply this cable onlyfor parallel model. 3. PERIPHERAL CONNECTION The peripheral controller is a RJ11 jack near the serial connector. With use of Posiflex special spl...

2 - 6 4. POWER CONNECTION The power connector is a 3 pin jack between the peripheral connector and the parallel connector. During insertion, be sure tohear the click to obtain a firm contact. CAUTION: Before doing the insertion or extraction of the power plug, be sure to pull the outer sleeve of the...

2 - 7 6. SELF TEST Press and hold down the paper feed button while turning the on / off switch on. The printer will then perform a self test. A slipof self test result is printed below. Please note that the content ofsuch print is always the same no matter what interface orcommunication protocol is ...

3 - 1 III. MAINTENANCE AND INTERNAL PARTS A. MAINTENANCE GUIDE LINES • Always turn off and disconnect power before openingthe cover. • The areas around the print head and motor become veryhot during and just after printing, do not touch them. • When handling the interior of the thermal printer, plea...

3 - 2 C. PAPER JAM In case of paper jam, please open the top cover and push down the auto cutter assembly so that it could be easier to get themessed up portion of the thermal paper when the head-up lever ispushed down. D. PRINT HEAD CLEANING The whole process of getting access to the print head is ...

4 - 1 IV. SPECIFICATIONS A. PRINTER ITEM SPECIFICATION Printing method Thermal sensitive line dot method Effective printing width 72 mm Thermal headconfiguration 576 dots / line Printing speed (max.) 80 mm / sec. @ 24 V, standard paper,high speed Paper feed method Friction auto-feed Paper feed entra...

4 - 2 C. POWER ADAPTOR ITEM REQUIREMENT INPUT VOLTAGE 100 V AC ~ 250 V AC INPUT FREQUENCY 50 ~ 60 HZ INPUT CURRENT 1.5 A MAX. OUTPUT VOLTAGE + 24 V DC OUTPUT POWER 52 W MAX. STATIC LOAD 0 A ~ 2.2 A OUTPUT REGULATION + / - 5 % VPP RIPPLE & NOISE 240 mV MTBF 30,000 HRS EMI STANDARDS VDE – B, FCC –...

5 - 1 V. TECHNICAL INFORMATION A. INTERFACES 1. SERIAL INTERFACE a.RS232 The standard serial interface applicable to PP4000S is RS232. The communication protocols in RS232 are: 19200 bps,none parity, 8 data bits, 1 stop bit. These settings are fixed, not forchange. The RS232 connection is done throu...

5 - 2 2. PARALLEL INTERFACE The communication interface applied in PP4000C is the Centronics parallel interface using a 25 pin D sub male connectorwith the following pin assignments: Pin # Definition Pin # Definition Pin # Definition 1 -STROBE 10 -ACK 18 GND 2 D0 11 BUSY 19 GND 3 D1 12 P.E. 20 GND 4...

5 - 3 PIN # Definition Description 1 FG Frame ground 2 CRB Drawer kick for cash drawer controlled bysoftware command Esc p 0 n1 n2 3 SENSE Input peripheral status 4 VCC + 24 V DC supply 5 CRA Drawer kick for cash drawer controlled bysoftware command Esc p 1 n1 n2 6 SG Signal ground B. HARDWARE SETTI...

5 - 5 C. SOFTWARE COMMANDS Codes (HEX / CONTROL) : COMMAND NAME (1) 09 / <HT> : Horizontal tab (2) 0A / <LF> : Line feed with printing (3) 0C / <FF> : Forms feed (4) 1B 19 n / <ESC> <EM> n : Setting the amount of the feeding at automatic paper feed (5) 1B 1E / <ESC&g...

6 - 1 VI. CHARACTER CODE PAGES A. PAGE 0 ENGLISH / JAPANESE

6 - 2 B. PAGE 1 ENGLISH / EUROPEAN (In these tables, “SP” indicates a space.)Note:1. Each code is represented in hexadecimal notation. 2. If an undefined code (<00> to <1F>) or an undefined <ESC>,<FS>, or <GS> sequence listed in this table is received, anabnormal operat...