Page 3 - Where to Find Information; This User’s Guide
Where to Find Information This User’s Guide Provides you with all the information you need to use yourEPSON STYLUS PHOTO EX, and their consumable products, fromsetting up to troubleshooting. Online Help Provides you with detailed information and instructions on theprinter software that controls your...
Page 4 - Color Ink Jet Printer; User’s Guide
Color Ink Jet Printer All rights reserved. No part of this publication may be reproduced, stored in a retrievalsystem, or transmitted in any form or by any means, electronic, mechanical, photocopying,recording, or otherwise, without the prior written permission of SEIKO EPSONCORPORATION. The informa...
Page 5 - Declaration of Conformity; SEIKO EPSON CORPORATION; ii
Declaration of Conformity According to ISO/IEC Guide 22 and EN 45014 Manufacturer: SEIKO EPSON CORPORATION Address: 3-5, Owa 3-chome, Suwa-shi,Nagano-ken 392 Japan Representative: EPSON EUROPE B.V. Address: Prof. J. H. Bavincklaan 5 1183 AT AmstelveenThe Netherlands Declares that the Product: Produc...
Page 6 - Contents; Safety Instructions; iii
Contents Safety Instructions Important Safety Instructions . . . . . . . . . . . . . . . . . . . 0-1 A few precautions . . . . . . . . . . . . . . . . . . . . . . . . 0-2 ENERGY STAR Compliance . . . . . . . . . . . . . . . . . . . . 0-4For United Kingdom Users . . . . . . . . . . . . . . . . . . . ...
Page 7 - iv
Using Your Printer on a Network . . . . . . . . . . . . . . . . . . 2-20 With Windows 95 . . . . . . . . . . . . . . . . . . . . . . . . . 2-20With Windows NT 4.0 . . . . . . . . . . . . . . . . . . . . . . 2-22 Connecting the Printer to Your Macintosh . . . . . . . . . . . . 2-25Installing the Prin...
Page 9 - vi
Chapter 7 Maintenance and Transportation Replacing an Ink Cartridge . . . . . . . . . . . . . . . . . . . . . 7-2Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . 7-8Transporting the Printer . . . . . . . . . . . . . . . . . . . . . . . 7-9 Chapter 8 Troubleshooting Diagnosing t...
Page 10 - vii
Appendix A Tips for Color Printing Basics of Color . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2Image Resolution and Image Size . . . . . . . . . . . . . . . . . A-5Basics of Color Documents . . . . . . . . . . . . . . . . . . . . . A-7 Appendix B Specifications Technical Specification...
Page 11 - viii
L Comoro-WRev.C A5 size Front 12-12-97 DR, pass 0 viii
Page 12 - Important Safety Instructions; Do not use a damaged or frayed power cord.
Safety Instructions Important Safety Instructions Read all of these instructions and save them for later reference.Follow all warnings and instructions marked on the printer. q Do not place the printer on an unstable surface or near aradiator or heat source. q Place the printer on a flat surface. Th...
Page 13 - A few precautions; Keep ink cartridges out of the reach of children.
q Unplug the printer and refer servicing to qualified servicepersonnel under the following conditions: If the power cord or plug is damaged; if liquid has entered the printer; if the printer has been dropped or the cabinetdamaged; if the printer does not operate normally orexhibits a distinct change...
Page 15 - Use of options; This appliance must be earthed. Refer to rating plate
E NERGY S TAR Compliance As an E NERGY S TAR Partner, EPSON has determined that this product meets the E NERGY S TAR guidelines for energy efficiency. The International E NERGY S TAR Office Equipment Program is a voluntary partnership with the computer and officeequipment industry to promote the int...
Page 18 - Chapter 1; Getting to Know Your Printer
Chapter 1 Getting to Know Your Printer Proof Sign-off:Takata _______ Kimura _______ Keith _______ Printer Parts and Control Panel Functions . . . . . . . . . . . . 1-2 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . 1-4 When using your printer with a PC . . . . . . . . . . . . . ...
Page 19 - Printer Parts and Control Panel Functions
Printer Parts and Control Panel Functions paper support edge guides printer cover sheet feeder paper support extension output tray output trayextension WA-1 ink cartridge clamps adjust lever black ink out light color ink out light cleaning button paper out light power light powerbutton print head lo...
Page 20 - Buttons; Button; power; Lights; Printer Status
Buttons Button Function P power Turns the printer on and off. E load/eject Loads or ejects paper if pressed and released withintwo seconds. Resumes printing if pressed after apaper out error. R cleaning Moves the print head to the replacement position ifpressed for about three seconds while the B or...
Page 21 - System Requirements; When using your printer with a PC
System Requirements When using your printer with a PC To use your printer with a PC, you need Microsoft Windows3.1, Windows for Workgroups, Windows 95, or Windows NT4.0; and a shielded, twisted-pair parallel cable. To install and use the printer software (printer driver andutilities) included on the...
Page 22 - When using your printer with a Macintosh; Interface cables
When using your printer with a Macintosh The following are the hardware and system requirements thatmust be met to use this printer with a Macintosh. Applicable computer models (as of July 1, 1997) Macintosh LC II, LC III, LC475, LC520, LC575, LC630Macintosh IIcx, IIci, IIsi, IIvi, IIvxMacintosh Qua...
Page 23 - Options and Consumable Products; Options; The following options are available for use with your printer.; Parallel Interface Cable (shielded) C83602
Note: q The amount of available memory varies according to the numberand kind of applications that are open. To see how much memoryis available, choose About This Macintosh from the Apple menuand refer to the memory size (listed in kilobytes) under “LargestUnused Block” (1,024K=1MB). q The memory re...
Page 24 - Consumable products; Ink cartridges
Consumable products Ink cartridges Black ink cartridge S020093 Color ink cartridge S020110 EPSON special media Most plain paper works well in your printer. In addition, youcan use paper specifically designed for ink jet printers. Thequality of the printout depends on the type of paper used. Seethe t...
Page 26 - Chapter 2; Getting Started
Chapter 2 Getting Started Proof Sign-off:Takata _______ Kimura ______________ Unpacking the Printer . . . . . . . . . . . . . . . . . . . . . . . 2-2 Choosing a Place for the Printer . . . . . . . . . . . . . . . . . . 2-3 Using a printer stand . . . . . . . . . . . . . . . . . . . . . . 2-4 Attachi...
Page 27 - Unpacking the Printer
Unpacking the Printer Your printer box should contain a CD-ROM, which includesthe printer driver software that runs your printer, and thefollowing items: In some locations, the power cord comes attached to theprinter. The shape of the AC plug varies by country; be sure the plug included is the right...
Page 28 - Choosing a Place for the Printer; Follow the guidelines listed below when placing your printer.
Choosing a Place for the Printer Follow the guidelines listed below when placing your printer. q Place the printer on a flat, stable surface. The printer willnot operate properly if it is tilted or at an angle. q Place the printer close enough to the computer for theinterface cable to reach it easil...
Page 29 - Using a printer stand; When using a printer stand, note the following:; Attaching the Paper Support
Using a printer stand When using a printer stand, note the following: q Use a stand that can support at least 31.0 kg (68.3 lb). q Never use a stand that tilts the printer. The printer shouldalways be kept level. Attaching the Paper Support Insert the paper support into the slot at the rear of the p...
Page 30 - Plugging in the Printer; Check the label on the back of the printer to make sure the; Installing the Ink Cartridges; Install the ink cartridges as follows:
Plugging in the Printer 1. Check the label on the back of the printer to make sure the voltage required by the printer matches that of theelectrical outlet into which you will be plugging it. Also,make sure that you have the correct power cable for yourpower source. c Caution: It is not possible to ...
Page 33 - tape seals only from each cartridge as shown below.
4. Open the ink cartridge packages. Next, remove the yellow tape seals only from each cartridge as shown below. c Caution: q You must remove the yellow tape seals from thecartridges. If you attempt to print using a cartridgewith the yellow tape seal still attached, the cartridgemay become unusable. ...
Page 36 - Connecting the Printer to Your PC; Follow the steps below to connect the printer to the computer:
Connecting the Printer to Your PC To connect the printer to your computer using the built-inparallel interface, you will need a shielded, twisted-pairparallel cable. To connect the printer to a Macintosh, see page2-25. Follow the steps below to connect the printer to the computer: 1. Make sure both ...
Page 37 - Installing the Printer Software in Your PC; Your printer software includes:
Installing the Printer Software in Your PC After connecting the printer to your computer, install theWindows printer software. It is included on the“PrinterSoftware for EPSON STYLUS PHOTO EX” CD-ROM shippedwith your printer. Your printer software includes: q Printer driverThe printer driver gives yo...
Page 38 - Installing in Windows 95 or Windows NT 4.0; Make sure Windows 95 or NT 4.0 is running and the printer
If you are using the floppy disk version of the software, make abackup copy of the EPSON printer software disk before youbegin installation. If you wish to make a floppy disk version ofthe printer software on your CD-ROM, you can use the driverdisk creation utility included on the CD. See below forW...
Page 43 - Installing in Windows 3.1
Installing in Windows 3.1 Follow these steps to install the software in Windows 3.1: 1. Make sure Windows 3.1 is running and the Program Manager window is open. 2. Insert the EPSON printer software CD shipped with your printer in the CD-ROM drive (if you use the floppy diskversion, insert it in a di...
Page 45 - Using Your Printer on a Network; With Windows 95; Make sure your printer software is installed (see page 2-13 if
Using Your Printer on a Network With Windows 95 To use your printer over a network with Windows 95, youmust set up the computer to which the printer is connected (theprint server) and also set up the other computers on thenetwork which will use the computer (the client computers). To set up the prin...
Page 49 - instead of the network path
10. Select your printer in the dialog box below and follow the on-screen instructions. Note for Windows NT 4.0 users: If your printer does not print correctly as a remote printer, thefollowing procedure may help you solve the problem. 1. Install the Windows NT 4.0 printer software in your computer a...
Page 50 - Connecting the Printer to Your Macintosh; Make sure both your printer and Macintosh are turned off.
Connecting the Printer to Your Macintosh To use the printer’s built-in serial interface, you will need an Apple System Peripheral-8 cable. Read the following stepsto connect the printer to your Macintosh: 1. Make sure both your printer and Macintosh are turned off. 2. Connect one end of the interfac...
Page 51 - Installing the Printer Software in Your Macintosh; Installing the printer software; Turn on your Macintosh and insert the EPSON printer
Installing the Printer Software in Your Macintosh Always use the EPSON STYLUS PHOTO EX Macintosh printersoftware when printing with your printer. This software isspecially designed to allow easy access to all the features of theprinter. c Caution:Turn off all virus protection programs before you ins...
Page 52 - button to get information on each component.; Printer software components
2. After the initial screen appears, click Continue to advance to the following dialog box, where you can install all or someof the software components included on your printersoftware CD. For information on the included software, seepage 2-28. 3. If you want to install all of the printer software i...
Page 54 - ColorSync; System Profile utility; Using the Chooser to select your printer; Compatible
ColorSync 2.0 and Profiles Matches the colors in your printout with the colors displayedon your screen. Use this when printing scanned photographs orcomputer graphics. To use this feature, you may need to set the system profile foryour monitor. Access the ColorSync System Profile utility through...
Page 58 - Chapter 3; Starting to Print
Chapter 3 Starting to Print Proof Sign-off:Takata _______ Kimura ______________ Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 Printing With Windows . . . . . . . . . . . . . . . . . . . . . . 3-5 Printing With a Macintosh . . . . . . . . . . . . . . . . . . . . . 3-8 3 R ...
Page 59 - Loading Paper; Lower the output tray at the front of the printer and slide out
Loading Paper The following procedure describes how to load plain paperinto the printer. You can also print on special media including ink jet paper,transparencies, photo-quality glossy film or paper, envelopes,index cards, and adhesive sheets. For details on using suchkinds of media, see Chapter 6,...
Page 62 - Printing With Windows; From your application, open the document you want to print.
Printing With Windows To get started with printing right away, follow the printingmethod explained below, which is typical of many Windowsapplications. The actual way you print may vary depending on the application you use. See your application manual fordetails. See page 3-8 for information on prin...
Page 65 - Printing With a Macintosh; Page Setup
Printing With a Macintosh To get started printing right away, follow the printing methodexplained below, which is typical of many Macintoshapplications. The actual way you print may vary depending onthe application you use. See your application manual fordetails. If you are printing from Windows app...
Page 68 - Chapter 4; Using the Printer Software for Windows
Chapter 4 Using the Printer Software for Windows Proof Sign-off:Takata _______ Kimura _______ The Printer Software . . . . . . . . . . . . . . . . . . . . . . . . 4-2 Accessing the Printer Software . . . . . . . . . . . . . . . . . . 4-2 From Windows applications . . . . . . . . . . . . . . . . . . ...
Page 69 - The Printer Software; Automatic setting; Accessing the Printer Software
The Printer Software The printer software includes a printer driver and printerutilities. The printer driver lets you choose from a wide varietyof settings to get the best results from your printer. The printerutilities help you check the printer and keep it in top condition.There are four levels of...
Page 70 - From Windows applications; or; From Windows 95 or Windows NT 4.0
From Windows applications How you should access the printer software varies dependingon the application, application version, and version ofWindows you are using. Read the following for a general ideaof how to access the software. 1. Choose Print or Print Setup from the File menu. 2. Click Printer ,...
Page 72 - Making Changes to Printer Driver Settings; Main; Proportional Printing, Print Layout, Watermark; Using the Automatic Setting; When
Making Changes to Printer Driver Settings Accessing the printer software will show you the followingprinter driver setting menus (tabs) as well as the Utility menu. Main Mode, Media Type, Ink Paper Paper size, Copies, Orientation, Printable Area Layout Proportional Printing, Print Layout, Watermark ...
Page 73 - Using the Predefined Settings; Advanced
Note:Depending on the media you choose in the Media Type list (while Automatic is selected), a slide bar may appear in the Mode box that lets you choose Quality or Speed . Select Quality when print quality is more important than speed. Online help provides more information about the printer driverse...
Page 75 - Customizing the Print Settings
Customizing the Print Settings Many users will never need to make their own print settingsmanually. However, if you need more control over the driver,want to make the most detailed settings available, or just wantto experiment, see below. 1. Click Advanced on the Main menu and then click More Settin...
Page 76 - Saving your settings; To delete a custom setting, click
Saving your settings To save your custom settings, click Save Settings on the Main menu. The Custom Settings dialog box appears: Type a unique name for your custom settings in the Name box,and click the Save button. Your settings will appear in the list under the Advanced button on the Main menu. No...
Page 77 - Making the Media Type Setting; Automatic; Plain Paper; Plain paper; 60 dpi Ink Jet Paper; EPSON Photo Quality Ink Jet Paper (Letter)
Making the Media Type Setting On the Main menu, select the Media Type setting that matches thepaper you loaded in the printer. See the following to determinethe Media Type setting (shown in bold) for your paper. First findyour paper, then click the corresponding Media Type setting. Note:If the corre...
Page 79 - Using the Orientation feature (Paper menu); The orientation box contains the Rotate by 180
Modifying the Printout Style (Windows 95 & NT 4.0) The Orientation feature in the Paper menu and the Layoutmenu allow you to make various print settings that affect theway your document is printed and the look of your printout. This section describes the features provided for Windows 95and NT 4....
Page 80 - Normal
Ulsing the Layout menu Proportional Printing Normal Prints your document at its normal size. Fit to Page Proportionally enlarges or reduces thesize of your document to make it fit thepaper size you select in the Paper Sizelist. Custom Allows you to manually define thepercentage you want to enlarge o...
Page 81 - Print page frames; Watermark
Print Layout (for Windows 95) 2 Pages/4 Pages Prints 2 or 4 pages of your documenton a single piece of paper. Page Order Allows you to select the order of theprinted pages. Print page frames Allows you to print a frame aroundeach page on the sheet of paper. The Print page frames feature is active if...
Page 82 - Using EPSON Printer Utilities; Utility
Using EPSON Printer Utilities EPSON printer utilities allow you to perform some printermaintenance from your screen. For Windows 95, utilities tocheck the current printer status are also available. To access theutilities, click the Utility tab in the printer software window, then click the button fo...
Page 83 - Nozzle Check
EPSON Status Monitor 2 (for Windows 95) Provides you with printer status information, such as theamount of ink remaining, and checks for printer errors. This utility is available only if: q You have installed the Status Monitor 2 (if not, see page4-29), q The printer is connected directly to the hos...
Page 86 - High Speed Copies
Speed & Progress (for Windows 95) You can make certain print speed settings to your system withthis button. Click the Speed & Progress button to view the following dialog box and the settings that are described below. High Speed Copies Turns on high-speed printing for multiple copies. This s...
Page 87 - DMA Transfer; One of the following messages may appear:
DMA Transfer A message may appear below the EPSON printer port settingstating the DMA transfer capability of your system. If you donot see a message, DMA transfer is not available on yoursystem. One of the following messages may appear: q High Speed (DMA) Transfer enabled. DMA transfer is already en...
Page 89 - This dialog box shows the progress of the current print job.
From Windows 3.1 (Despooler) This dialog box shows the progress of the current print job. You can also cancel, pause and resume, and restart selectedprint jobs from the Progress Meter or the Despooler. Stop Cancels printing Pause Pauses printing until you press it again Reprint Restarts printing fro...
Page 90 - Understanding the EPSON Spool Manager; From Windows 95; Click the
Understanding the EPSON Spool Manager The EPSON Spool Manager is similar to the Windows PrintManager. If a print job or jobs are received by the EPSON SpoolManager while a print job is being processed, the new jobs areplaced in a print queue, ready to be processd in the order inwhich they were recei...
Page 91 - Using EPSON Status Monitor 2 (for Windows 95); There are two ways to access EPSON Status Monitor 2:
Using EPSON Status Monitor 2 (for Windows 95) If you installed the Status Monitor utility (see page 2-14), youcan get detailed information on the printer status. Note: q If you have not installed the Status Monitor yet, see “Installingthe Status Monitor 2 utility” later in this chapter. q Before usi...
Page 92 - Add Printer; Status; Shows the number of jobs waiting to print.
Printer icon The color of the printer icon indicates the current printer status. Green Ready Yellow Some kind of maintenance is necessary Red An error has occurred Dimmed Communication problem between StatusMonitor 2 and printer Printer Name The name of the EPSON printer connected directly to yourco...
Page 93 - Printer Status window
To get more detailed information, double-click the printername, select the printer and then choose Printer Status on the Printer menu, or select the printer and click the Printer Status button on the tool bar. See “Printer Status window” below for details. Note:You can control the contents of the St...
Page 94 - Making monitoring settings; Make sure the Status Monitor is active (it is active if a
You can open the three menus described below by clicking thetabs at the top of the Printer Status window: q Current StatusProvides you with detailed printer status information, agraphic display, and status messages. If a printer erroroccurs, troubleshooting tips appear in the bottom messagebox. q Co...
Page 96 - to save your settings.; Installing the Status Monitor 2 utility; Make sure Windows 95 is running. Insert the printer software
3. Click OK to save your settings. Note: If you want the Status Alert dialog box to appear in front of otherwindows on the desktop, right-click the background monitoring iconand choose Show on Top . Installing the Status Monitor 2 utility Note:If you installed the Status Monitor 2 utility when you i...
Page 97 - Getting Information Through Online Help; Accessing help from your application
Getting Information Through Online Help Your printer software has an extensive online help feature,which will answer most of your questions about your printersoftware. It provides you with instructions on printing, makingprinter driver settings, using printer utilities, andtroubleshooting printer er...
Page 98 - Chapter 5; Using the Printer Software for Macintosh
Chapter 5 Using the Printer Software forMacintosh Proof Sign-off:Takata _______ Kimura The Printer Software . . . . . . . . . . . . . . . . . . . . . . . . 5-2 Making Changes to Printer Driver Settings . . . . . . . . . . . 5-2 Using the Automatic Setting . . . . . . . . . . . . . . . . . 5-3Using t...
Page 99 - Print
The Printer Software The printer software includes a printer driver and printerutilities. The printer driver lets you choose from a wide varietyof settings to get the best results from your printer. The printerutilities help you check the printer and keep it in top condition. The quickest and easies...
Page 102 - EPSON Photo Quality Glossy Paper (Letter); Photo Quality Glossy Film; If your document includes color, select
Ink Jet Transparencies EPSON Ink Jet Transparencies (A4) S041063 EPSON Ink Jet Transparencies (Letter) S041064 Photo Paper EPSON Photo Quality Glossy Paper (A4) S041126 EPSON Photo Quality Glossy Paper (Letter) S041124 EPSON Photo Quality Glossy Paper (A3) S041125 EPSON Photo Paper (4 × 6 in.) S0411...
Page 103 - If you click; Advanced Photo; Photo
Using the Predefined Settings If you click Advanced in the Print dialog box, you can select a predefined setting. The predefined settings are provided tohelp you optimize the print settings for a particular kind ofprintout, such as presentation documents or images taken by avideo or digital camera. ...
Page 104 - PhotoEnhance2
Text/Graph This setting is best for graphics-intensive documents such ascharts and graphs for presentations. It intensifies the colorsbut lightens the midtones and highlights of an image. Note:Changing the Ink setting after Text/Graph is selected returns thesettings list to Custom Settings , so alwa...
Page 106 - Print Quality; The available Print Quality settings are:
Customizing the Print Settings Many users will never need to make their own print settingsmanually. However, if you need more control over the driver,want to make the most detailed settings available, or just want toexperiment, click the Advanced button in the Print dialog box. Then click the More S...
Page 107 - Select; Halftoning; No Halftoning
Normal - 360 dpi Select this setting for most types of documents. Use this settingfor plain paper, EPSON Ink Jet Transparencies, or EPSON 360 dpi Ink Jet Paper. See page 5-4 for a complete list of EPSONspecial media. Economy Select this option for printing rough drafts of text. This settingspeeds pr...
Page 108 - MicroWeave; if
Error Diffusion Select this setting when printingdocuments that contain detailedgraphics or photographic images.Error diffusion blends individualcolored dots with the colors of thesurrounding dots to create theappearance of natural colors. Byblending colored dots, the printer canachieve excellent co...
Page 109 - If you select; Color Adjustment; Mode
High Speed This setting activates bidirectional printing, which reduces thetime it takes to print an image. Keep in mind that High Speedshould be switched off when high quality is important. Note: If vertical lines appear misaligned when High Speed is selected, youmay need to align the print heads. ...
Page 111 - PhotoEnhance2 is only available when; and
PhotoEnhance2 Select this option when printing images taken with a videocamera, digital camera, or scanner. EPSON PhotoEnhance2automatically adjusts the contrast, saturation, and brightness ofthe original image data to produce sharper, more vivid colorprintouts. PhotoEnhance2 does not affect your or...
Page 113 - Save Settings
After making your settings, click OK . Your settings will be applied and you will return to the Print dialog box. To return tothe Print dialog box without applying your settings, click Cancel . Saving your settings To save your custom settings as a group, follow these steps: 1. Click Save Settings i...
Page 114 - Using your saved settings; To select your settings, click; Changing the Paper Size; To change the paper size, choose
Using your saved settings To select your settings, click Advanced in the Print dialog box, then click in the settings list beside the More Settingsbutton and select your setting. If you change the Media Type or Ink option when one of yourcustomized settings is selected in the settings list, the sele...
Page 116 - Defining a Custom Paper Size; Customize
Defining a Custom Paper Size If your paper size is not included in the paper size list in thePage Setup dialog box, follow the steps below to define acustom paper size. 1. In the Page Setup dialog box, click Customize . The following dialog box appears: 2. To define a new paper size, click New . The...
Page 117 - Modifying the Printout Method and Style; Fit to Page
6. Click OK . You return to the Page Setup dialog box. You can define up to 8 paper sizes. The paper size names youcreate will appear in the Paper Size menu in the Page Setupdialog box. To delete a custom paper size, click Customize in the Page Setup dialog box, select its name from the list in the ...
Page 118 - button to the right of the Watermark
Watermark Selecting this function enables you to print a watermark on thesame page you print your document. Select the watermark you want to print from the Watermarklist; then select its color and intensity. You can also add (or delete) PICT files as custom watermarksto the Watermark list. Follow th...
Page 119 - Save; Print Layout; Pages; Print Order
3. Enter a name for the watermark, and click Save . Your custom watermark will appear in the Watermark list. Print Layout You can print two or four pages on a sheet of paper by selecting 2 Pages or 4 Pages in the Print Layout box. You can also choose to print a frame around each page on the sheet of...
Page 120 - EPSON StatusMonitor; To use the StatusMonitor, click the
EPSON StatusMonitor The StatusMonitor utility regularly monitors the printer status.If it detects a printer error, it will inform you with an errormessage. You can also use this utility to check how much ink isremaining before printing. To use the StatusMonitor, click the EPSON StatusMonitor button....
Page 122 - Print Head Alignment; Controlling Background Printing; icon in the Extensions folder.
Print Head Alignment Aligns the print head. Use this utility if you notice yourprintouts contain misaligned vertical lines while the HighSpeed setting is turned on in the More Setting dialog box. Controlling Background Printing After you send a print job to the printer, you can use theEPSON Monitor3...
Page 124 - Chapter 6; Printing on Special Paper
Chapter 6 Printing on Special Paper Proof Sign-off:TakataKimura ______________ Choosing Special Paper and Other Media . . . . . . . . . . . . 6-2 About special media cleaning sheets . . . . . . . . . . . . . 6-4 Loading Special Paper and Other Media . . . . . . . . . . . . . 6-4 Loading Envelopes . ...
Page 125 - Choosing Special Paper and Other Media
Choosing Special Paper and Other Media You can use most plain bond paper with your printer andachieve good results. Coated papers and glossy papers giveyou better results because they reduce the amount of ink that isabsorbed. You should get good printing results with most types of coatedpaper. Howev...
Page 126 - Transparencies; Glossy Film; The availability of special media varies by country.
Former name Current name Special Coated Paper for 720 dpiPrinting (A4) S041061, S041026 (Letter) S041062 (Legal) S041067, S041048 (A3) S041068, S041045 EPSON Photo Quality InkJet Paper Special Coated Index Card for 720 dpiPrinting (A6) S041054 EPSON Photo Quality InkJet Card Transparencies Former na...
Page 127 - About special media cleaning sheets; Loading Special Paper and Other Media; cut corner
About special media cleaning sheets Cleaning sheets packaged with EPSON special media shouldnot be used with this printer. The cleaning function performedby these sheets is not necessary with this printer, and the sheetscould jam in the printer. Loading Special Paper and Other Media When loading spe...
Page 130 - Loading Envelopes; When printing on envelopes, please note the following:
Loading Envelopes When printing on envelopes, please note the following: q You can load up to 10 envelopes into the sheet feeder. q Load envelopes flap edge first with the flap side down, asshown below. q Do not use envelopes that are curled or folded, and avoidusing envelopes that are too thin; the...
Page 131 - Loading Transparencies; When printing on transparencies, please note the following:
Loading Transparencies When printing on transparencies, please note the following: q Always put a sheet of plain paper under the stack oftransparencies. q You can load up to 10 transparencies. q Make sure the printable surface of the paper is face upwhen loading transparencies into the sheet feeder....
Page 132 - Chapter 7; int; Maintenance and Transportation
Chapter 7 Maintenance and Transportation Proof Sign-off:TaktataKimura ______________ Replacing an Ink Cartridge . . . . . . . . . . . . . . . . . . . . . 7-2 Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . 7-8 Transporting the Printer . . . . . . . . . . . . . . . . . . . . . ...
Page 133 - Replacing an Ink Cartridge
Replacing an Ink Cartridge The printer’s indicator lights will inform you as describedbelow when it is time to obtain a replacement ink cartridge andwhen it is time to replace an empty cartridge. Note:If you need to replace an ink cartridge when the B and A lights are off, see “Ink Cartridge Problem...
Page 139 - Cleaning the Printer; Do not use a hard or abrasive brush.
Cleaning the Printer To keep your printer operating at its best, you should clean itthoroughly several times a year. 1. Make sure the printer is turned off and all the control panel lights are off. Then unplug the power cord. 2. Remove any paper from the sheet feeder. 3. Use a soft brush to carefull...
Page 140 - Transporting the Printer
Transporting the Printer If you need to transport your printer some distance, carefullyrepack it using the original box and packing materials asfollows: 1. Open the printer cover and make sure that the print head is capped. It is capped when it is in the far right (home)position. If the print head i...
Page 142 - Chapter 8; ou; Troubleshooting
Chapter 8 Troubleshooting Proof Sign-off:Takata _______ Kimura ______________ Diagnosing the Problem . . . . . . . . . . . . . . . . . . . . . . 8-2 Error indicators . . . . . . . . . . . . . . . . . . . . . . . . . 8-2Status Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . 8-4Printer ope...
Page 143 - Diagnosing the Problem; Error indicators
Diagnosing the Problem Troubleshooting printer problems is best handled in two easysteps: first diagnose the problem, then apply likely solutionsuntil the problem is fixed. The information that you need todiagnose the most common problems is provided by theprinter’s control panel lights and by the S...
Page 144 - Problem and Solution; Paper Out
P S B A Problem and Solution - N - - Paper Out No paper is loaded in theprinter. Load paper in the sheet feeder; thenpress the E load/eject button to turn this light off. The printer resumes printing. The paper is not loadedcorrectly. Remove and reload the paper; thenpress the E load/eject button to...
Page 148 - Problems and Solutions; This section divides printer problems into five categories:; Power supply; The lights come on briefly but then go off and stay off.; Cause
Problems and Solutions This section divides printer problems into five categories: Power supply . . . . page 8-7 Operation . . . . . . . page 8-8 Paper handling . . . page 8-14 Printing quality . . . page 8-17 Printer utilities . . . page 8-24 Go to the category for the type of problem you have and ...
Page 149 - The printer does not work and the control panel lights are off.; The printer is turned off.; Operation; The
The printer does not work and the control panel lights are off. Cause What to do The printer is turned off. Press the P power button. The P power light will come on. The power cord is notproperly plugged into theelectrical outlet. Turn off the printer, make sure thepower cord is firmly plugged into ...
Page 150 - Nothing prints and the control panel lights are on or flashing.; The printer sounds as though it is printing, but nothing prints.
Your interface cable does notmeet both the printer andcomputer specifications. Use an interface cable that meets bothprinter and computer specifications.See “Connecting the Printer to YourPC” or “Connecting the Printer toYour Macintosh” in Chapter 2. Alsosee “Interface Specifications” inAppendix B. ...
Page 152 - Color documents print out in black and white.; Select your printer in your software.
For Windows 3.1, double-click the Windows Setup icon on the Main menu; then click Options and choose Change System Settings . Then choose a lower resolution setting foryour display from the Display pop-uplist. For detailed information onmaking this setting, see your Windows3.1 user’s guide. If you h...
Page 153 - Printing starts too high or too low on the page.; Print speed is not what you expect.
Printing starts too high or too low on the page. Cause What to do Margins are set incorrectly inyour application. Check that the margins are setcorrectly in your program. See theprintable area specifications on pageB-5 in Appendix B. The size of the paper loadedin the printer does not matchthe paper...
Page 154 - Something on the page is wrong or missing.; Chooser
Something on the page is wrong or missing. Cause What to do The printer settings withinyour application areincorrect. Adjust the printer settings within yourapplication and print again. If your Macintosh has only one serialport, choose Chooser from the Apple menu and select the modem port. The inter...
Page 155 - Paper handling; Paper does not feed properly from the sheet feeder.; paper out
Paper handling Paper does not feed properly from the sheet feeder. Cause What to do Too many sheets are loadedin the sheet feeder. Take the paper stack out of the feeder,remove some sheets, and reload thestack. Before you load paper, see page6-4 to check the amount of paper youcan load in the sheet ...
Page 156 - The printer loads more than one sheet at a time.; Ejected paper is wrinkled.; The paper is too thin.
The printer loads more than one sheet at a time. Cause What to do Too many sheets are loadedin the sheet feeder. Take the paper stack out of the feeder,remove some sheets, and reload paper.Before you load paper, see page 6-4 tocheck the amount of paper you canload in the sheet feeder. The edge guide...
Page 157 - Paper does not eject fully.; The paper is too long.; Paper feed or paper jam problems occur frequently.
Paper does not eject fully. Cause What to do The paper is too long. Press the E load/eject button to eject the paper. Use paper that meets thepaper requirements for this printer.See “Paper” on page B-2. Paper feed or paper jam problems occur frequently. Cause What to do Sheets of paper are stucktoge...
Page 158 - Printing quality; The printed image has gaps or faint areas.; The printed image is blurred.
Printing quality The printed image has gaps or faint areas. Cause What to do The print head nozzles areclogged. Clean the print head. See “Cleaningthe Print Head” on page 8-30. The paper quality has beendegraded due to age. Use new paper. The printer driver settingsmay not be correct. Select Automat...
Page 159 - The printed image is smeared.; The paper is too thick.
The printed image is smeared. Cause What to do The paper is too thick. Open the printer cover and set theadjust lever to the “+” position. Seepage 6-6 in Chapter 6, “Printing onSpecial Paper.” Special paper was loadedwithout the support sheet ora regular sheet of paperunder it though it requiresone....
Page 160 - Ink has leaked on the platen.; White horizontal lines appear in the printed image.
Ink has leaked on the platen. Use a soft, clean cloth to wipe the areainside of the printer shown below(shaded area). w Warning: Be careful not to touch the gears inside theprinter. The print head nozzles areclogged. Clean the print head. See “Cleaningthe Print Head” on page 8-30. White horizontal l...
Page 161 - Vertical printed lines do not align.; The print head is misaligned.; Printing quality is not what you expect.
The print head nozzles areclogged. Clean the print head. See “Cleaningthe Print Head”on page 8-30. Vertical printed lines do not align. Cause What to do The print head is misaligned. Align the print head using the PrintHead Alignment utility. See “Aligningthe Print Head” on page 8-34. The printing p...
Page 162 - Colors are different from what you expect.; Set the Ink setting to
The printer driver settings arenot correct. Check the printer driver settings tomake sure they are appropriate. Ifthese settings are correct, check yourapplication because some settings areoverridden by application settings.Also, for more information on makingprinter driver settings, see online help...
Page 163 - Colors are not very vivid.
Your printer and monitor arenot properly calibrated forcolor matching. See the user’s guides of yourimage-editing software and yourmonitor for information on calibratingyour system for color matching. Since monitors and printersproduce colors differently,printed colors will not alwaysmatch on-screen...
Page 164 - Photographic images look grainy or rough.
Black dots are missing in printed graphics or characters. The printed black image is light or faint. Cause What to do The black print head nozzlesare clogged. Clean the print head. See “Cleaningthe Print Head” on page 8-30. Photographic images look grainy or rough. Cause What to do The printing posi...
Page 165 - Printer utilities
Printer utilities The Status Monitor window does not appear when you areusing Windows 95. Cause What to do The Enable bi-directional support for this printer option is not selected in theSpool Settings window. You must select Enable bi-directional support for this printer in the Spool Settings windo...
Page 166 - Increasing the Print Speed
Increasing the Print Speed Just as printing at a high resolution requires more processingtime, printing in color takes longer than printing in blackbecause the volume of data in a color document is muchgreater. For this reason, it is important to be selective in youruse of color if you also require ...
Page 167 - The table below shows the factors related to print speed only.
The table below shows the factors related to print speed only. Print speed Faster Slower Printer software settings Ink Black Color Collate* Off On Page reverse* Off On Page rotate* Off On Data characteristics Variety of colors Grayscale ** Full color Hardware resources System speed Fast Slow HDD fre...
Page 170 - OK; Uninstalling Printer Software (Windows 95); My Computer
9. Click OK to save the setting. 10. Repeat steps 1 and 2 on page 8-27 to verify whether DMA transfer has been enabled. Note:You may not be able to use DMA transfer on some computers evenafter you make the settings explained above. Consult your computermaker for information on the DMA transfer capab...
Page 171 - Cleaning the Print Head; If the; Using the Head Cleaning utility; Head Cleaning
Cleaning the Print Head If you find that the printed image is unexpectedly faint, or dotsin the printed image are missing, you may be able to solvethese problems by cleaning the print head, which ensures thatthe nozzles are delivering ink properly. You can clean the print head from your computer usi...
Page 174 - Using the control panel; power light is
Using the control panel To clean the print head using the control panel buttons, followthese steps. 1. Make sure that the printer is on and the B and A ink out lights are off. 2. Press the R cleaning button for three seconds. The P power light begins flashing, and the printer ejects any paper in the...
Page 175 - Aligning the Print Head; Ink Cartridge Problems
Aligning the Print Head Aligns the print head. Use this utility if you notice yourprintouts contain misaligned vertical lines while the HighSpeed setting is turned on in the More Setting dialog box. c Caution:Before using this utility, make sure the paper loaded in theprinter is at least 210 mm (8.2...
Page 178 - Lower the ink cartridge into the cartridge holder with
6. Remove the ink cartridge from its protective bag. Next, remove only the yellow tape seal from the cartridge, asshown below. c Caution: q You must remove the yellow tape seals from thecartridges. If you attempt to print using a cartridgewith the yellow tape seal still attached, the cartridgemay be...
Page 180 - Contacting Customer Support; Brand and model of your computer:; For United Kingdom and the Republic of Ireland users
Contacting Customer Support If your printer is not operating properly and you cannot solveyour problem with the troubleshooting information in thisguide and online help, contact customer support services forassistance. We will be able to help you much more quickly if you are ableto give the exact in...
Page 181 - Our Customer Support team can provide the following services:; Faxon Epson; Contact Faxon Epson faxback service for:
Enquiry Desk The enquiry desk team can be contacted by calling 0800 220546in the UK or 1 800 409132 from the Republic of Ireland, byfaxing 01442 227271, and via the Internet at [email protected] can provide the following information: q Information and literature on new EPSON products (alsoavaila...
Page 182 - For Australian users
To use Faxon Epson, call 01442 227332 using a touch-tonephone. You will be asked to follow a simple routine to registeryour document request, and once you have entered yourtelephone and fax numbers, Faxon Epson will fax a copy of thedocument catalogue to your fax machine. When you have found the doc...
Page 183 - The Helpdesk numbers are:
EPSON FAXBACK EPSON FAXBACK will fax you the latest specifications andpricing for most EPSON products offered in Australia. There is also technical information including details of the latestsoftware and drivers available. Phone (02) 9903 9075 and thesystem will guide you through a number of choices...
Page 184 - For Singapore users; Contact the telephone and fax numbers below:; For Hong Kong users; Internet home page; Product information
Phone: (02) 9903 9040 Fax: (02) 9903 9189 We encourage you to have all the relevant information on handwhen you ring. The more information you prepare, the fasterwe can help solve the problem. This information includes theUser’s Guide for your EPSON product, type of computer,operating system, applic...
Page 185 - For Philippines users
Electronic bulletin board system An electronic bulletin board system (BBS) is also available toobtain printer information and the latest versions of printerdrivers. You can log on to the following number for the BBSservice: BBS: (852) 2827-4244 Technical Support Hotline You can also contact our tech...
Page 186 - Appendix A; Tips for Color Printing
Appendix A Tips for Color Printing Proof Sign-off:Takata _______ Kimura _______ Basics of Color . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2 Image Resolution and Image Size . . . . . . . . . . . . . . . . . A-5 Basics of Color Documents . . . . . . . . . . . . . . . . . . . . . A-7 A ...
Page 187 - Basics of Color; Properties of color; Synchronizing monitor colors and printer colors
Basics of Color This section describes the basic properties of color, the relationshipsbetween colors, and how to use color to improve the quality of yourprinted documents. Properties of color Color is composed of three properties: Hue, Saturation, and Brightness. Hue The name of the color, such as ...
Page 190 - Image Resolution and Image Size
Image Resolution and Image Size The resolution of your original image affects the quality of your printouts.Generally, the higher the resolution, the better the print quality. However,keep in mind that the higher the resolution, the longer the wait forprocessing and printing a document. Generally, t...
Page 192 - Basics of Color Documents; Know WHO your readers are and WHAT your purpose is
Basics of Color Documents To help you use color to maximize your document’s impact on its readers,determine the who, what, when, where, why, and how of color printing. Know WHO your readers are and WHAT your purpose is Your documents are intended to communicate information, opinions, orfeelings to o...
Page 194 - Appendix B; Specifications
Appendix B Specifications Proof Sign-off:Takata _______ Kimura _______ Technical Specifications . . . . . . . . . . . . . . . . . . . . . . B-2 Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2Ink cartridge...
Page 195 - Technical Specifications; Printing; Paper
Technical Specifications Printing Printing method: On-demand ink jet Nozzle configuration Black: 32 nozzles Color: 32 nozzles × 5 (cyan, magenta, yellow, light cyan, light magenta) Printable columns and printing speeds: Print quality Printable width Available dots CR speed 180 dpi* 291.1 mm (11.46 i...
Page 200 - Mechanical
c Caution: q EPSON recommends the use of genuine EPSON ink cartridges.Other products not manufactured by EPSON may cause damage toyour printer not covered by EPSON’s warranties. q Do not use an ink cartridge if the date on the package has expired. Mechanical Paper feed method: Friction Paper path: S...
Page 202 - Initialization; Hardware initialization
Initialization The printer can be initialized (returned to a fixed set of conditions) inthese ways: Hardware initialization ∗ The printer is turned on. ∗ The printer receives an INIT signal from the parallel interface. Software initialization ∗ Software sends a ESC @ (initialize the printer) command...
Page 203 - Safety approvals
Safety approvals Safety standards: U.S. model UL 1950 with D3, CSA C22.2 No.950 withD3 European model EN60950 (VDE and NEMKO) EMC: U.S. model FCC part 15 subpart B class BCSA C108.8 class B European model EN 55022 (CISPR Pub. 22) class B EN 61000-3-2EN 61000-3-3EN 50082-1 IEC801-2IEC801-3IEC801-4 Au...
Page 204 - Interface Specifications; Parallel interface; Foward channel
Interface Specifications Your printer is equipped with an 8-bit parallel interface and a serialinterface. Parallel interface The built-in parallel interface has the following characteristics: Foward channel Data format: 8-bit parallel, IEEE-1284 compatibility mode Synchronization: STROBE pulse Hands...
Page 205 - Serial interface
Serial interface The printer ’s built-in serial interface is based on the RS-423 standard. Thisinterface has the following characteristics: Standard: Based on RS-423 Synchronization: Synchronous Bit rate: Approx. 900K bps Handshaking: X-ON/X-OFF and DTR protocol Word format: Data bit 8 bits Parity b...
Page 206 - Glossary
Glossary The following definitions apply specifically to printers. application A software program that helps you carry out a particular task, such as wordprocessing or financial planning. ASCII American Standard Code for Information Interchange. A standardized codingsystem for assigning numerical co...
Page 212 - Index
Index A Adjust lever, 1-2, 6-6–7Advanced setting Macintosh, 5-6, 5-9, 5-17Windows, 4-6, 4-8. See also online help Advanced photo setting Macintosh, 5-7Windows. See online help Alignment, print head, 4-17, 5-25, 8-34. See also Utilities AppleTalk*, 2-30Automatic setting Macintosh, 3-9, 5-2–5Windows, ...