Page 3 - Contents
MP-4000 TH . Revision 1.2 3 Contents Preface .................................................................................................................... 6 1. Who should read this manual?.......................................................................... 6 2. How this manual is organi...
Page 4 - User’s Manual
User’s Manual 4 24. Near End Paper Sensor Configuration .............................................................. 18 24.1. Adjusting the Paper Length in the Near-End-Paper Sensor Indicator ............... 18 25. Paper Width / Print Width Configuration ..............................................
Page 6 - Who should read this manual?
User’s Manual 6 Preface This manual assists you with the installation, configuration and usage of this Bematech product. 1. Who should read this manual? This manual is intended for use by persons who are installing, using or testing the product. The manual should also be used for product troubleshoo...
Page 8 - UL
User’s Manual 8 7. UL This product was tested and was certified with the cULus mark, for Canada and USA, by the UL60950 standard. 8. NOM-019-SCFI-1998 This product complies with the Mexican Official Standard NOM-019-SCFI-1998 – Safety for Data Processing Equipment. 9. WEEE This product complies with...
Page 9 - The thermal head is a hot surface. Do not touch.; Protection Features
MP-4000 TH . Revision 1.2 9 Safety Information This section presents important information intended to ensure a safe and effective use of this product. Please read this section carefully and store it in an accessible location. Warning - Immediately unplug the equipment if it produces smoke, a strang...
Page 10 - Chapter 1; Introduction
User’s Manual 10 Chapter 1 Getting Started Product Overview Inside the Box you should find: - MP-4000 TH printer - Thermal Paper Roll - Communication cable¹ - Power supply with AC cable - Spacer for paper width adjustment (located inside the printer) - Quick Start. ¹Shipped only with part number 101...
Page 11 - Typical Applications
MP-4000 TH . Revision 1.2 11 The printer has the following main features. 13. Product Characteristics - High-speed printing mode up to 250 mm/s - Silent thermal printing - Paper Feed Speed of 59 lps - Dot Density of 8 dots/mm (203 dpi x 203 dpi) - Selectable font types (more than 9 types to choose) ...
Page 12 - Optional Items and Accessories
User’s Manual 12 Bematech products used with this product: Smart Box 2000 Smart Box 5000 Bematech Cash Drawer * Please visit Bematech website for more information about these products. www.bematech.com 17. Optional Items and Accessories IEEE1284 Parallel Interface RS-232 Serial Interface (DB25 conne...
Page 13 - Chapter 2
MP-4000 TH . Revision 1.2 13 Chapter 2 Setting Up Your Product Installing Here you can see the main parts of this printer. Spacer (inside the printer) *Shipped only with part number 101.2211.00
Page 14 - Plugging in the Power Adapter; side of the printer, and check if the Power ON LED is lit. The
User’s Manual 14 Where to place the printer WARNING! The MP-4000 TH should be placed on a plain, stable surface located indoors or protected from the weather. Avoid enclosing the printer or keeping it obstructed. Connections It is possible to connect up to three cables to the printer. All connection...
Page 15 - - Use only Paper Rolls mentioned in the specifications of Chapter 4.
MP-4000 TH . Revision 1.2 15 19. Turn on Your Product Turn on the printer using the On/Off Switch, located on the left side of the printer, and check if the Power ON LED is lit. The printer will initialize and indicate the printer status ( ). 20. Inserting or Changing the Paper Roll 1 - Open the cov...
Page 16 - Connecting the Communication Cables
User’s Manual 16 21. Connecting the Communication Cables Verify the Communication Interfaces that you use and follow the right instructions. 21.1. Cash Drawer Connection Verify On/Off Switch and make sure the printer is turned off. WARNING! The printer is configured by factory default to work with B...
Page 17 - to go to the next parameter; Language Configuration
MP-4000 TH . Revision 1.2 17 Configuring The printer is set up by factory default for most users. For those who need a special configuration, the MP-4000 TH offers various settings. These options can be modified through the Printer’s menu. Several settings can be changed in the Printer Menu. The Pri...
Page 18 - Print Density Configuration
User’s Manual 18 23. Print Density Configuration In this section, you can configure the print density of all printed information. This configuration is very important when you use different paper thicknesses. You can configure to Normal, Strong, Very Strong, Very Weak or Weak Print Density. The fact...
Page 19 - Print Mode Configuration
MP-4000 TH . Revision 1.2 19 25.1. Adjusting the Paper Width To adjust the paper width simply pull the spacer up and insert it in the desired position, according to the paper width desired. The figure below helps to identify the correct position, in compliance with the paper width. Note that for 82....
Page 20 - Inserting or Changing the Communication Interface
User’s Manual 20 Communication Interface Configuration In this section you can configure the Communication Interface. 28. Inserting or Changing the Communication Interface If you need to change to another Communication Interface Board or change the hardware settings, follow the steps below. Make sur...
Page 22 - Cable Connection
User’s Manual 22 30. Cable Connection Here you can see the Cable connections for both connectors; the pins are compatible with an IBM-PC. Pin Signal Direction Description 1 RING Ind. Output Power Supply (+5 VDC) 2 RxD Input Data reception. The data for the printer will be received in this pin. 3 TxD...
Page 23 - Pin
MP-4000 TH . Revision 1.2 23 30.1. Parallel Interface 30.2. Specification The port to the PC is a Parallel port (IEEE12284), which operates with the following characteristics: Unidirectional (standard centronics SPP) and Bi-directional (EPP). 30.3. Cable connection 123456789 10 11 12131432313633 19,...
Page 25 - Cable connection; Link LED
MP-4000 TH . Revision 1.2 25 32.2. Cable connection 8 7 6 5 4 3 2 1 10/100 Mbps LED Link LED 12345678 12345678 Male RJ-45 Male RJ-45 Pin Signal 1 TD+ 2 TD- 3 RD+ 4 TCT 5 RCT 6 RD- 7 NC 8 GND ATTENTION! The configuration of this cable is to connect the printer to a Hub or Switch. To connect the print...
Page 26 - Cash Drawer Interface
User’s Manual 26 32.3. Cash Drawer Interface Make sure the printer is switched off. Disconnect the printer from the PC and from the power supply Unscrew the cartridge from the rest of the printer. Hold the printer and move the cartridge towards the screw hole; at the same time, hold down the clips t...
Page 27 - Chapter 3; Keyboard
MP-4000 TH . Revision 1.2 27 Chapter 3 How to Use Your Product User Interface This printer has two LEDs to indicate the printer’s status and two buttons for simple operation. 33. Keyboard Feed: Press this button to feed paper in continuous mode. This function can be modified by commands and the butt...
Page 28 - LEDs
User’s Manual 28 34. LEDs Power LED: This LED is green when the printer is switched on, indicating that the printer is powered correctly. Info LED: This LED is used to indicate information on the current printer status. Generally, if it is green your printer is ready to print. If it is yellow you mu...
Page 30 - Sensors
User’s Manual 30 40. Sensors During normal operation paper particles will build up inside the printer. This is normal, but dust and paper particles can prevent the sensors from functioning properly. To avoid that, verify once a year that the sensor surfaces are unobstructed. To remove small paper pa...
Page 31 - Chapter 4; Problem
MP-4000 TH . Revision 1.2 31 Chapter 4 Troubleshooting The following table describes some of the problems that may occur while using the printer. For every problem there is a possible cause and a suggested procedure to solve the problem. Problem Possible Cause Procedure There is no power in the elec...
Page 33 - Chapter 5; Characteristics
MP-4000 TH . Revision 1.2 33 Chapter 5 Technical Specifications Characteristics Specification Method: Direct thermal line printing Printing Speed: 250 mm/s Paper Feed Speed: 59 lps Dot Density: 8 dots/mm (203 dpi x 203 dpi) Paper Width (mm) Printing Width (mm) 58 48 (384 dots) 76 64 (512 dots) or 72...