Epson M368A - User Manual

Connectors The on-board connectors vary depending on the printer model. “Interface” on page 46 1 Ethernet connector Connects the 10BASE-T/100BASE-TX LAN cable. 2 Serial connector Connects a serial cable. 3 Power supply connector Connects the DC cable for the AC adapter. 4 USB Type-B connector Connec...

Setup Opening/Closing the Roll Paper Cover Pinch either the left or right cover open lever to open the roll paper cover. TM-L100 User's Manual Setup 10

Removing/Attaching the Rear Cover Pull up the cutout portion of the cover to remove the cover. TM-L100 User's Manual Setup 11

Placing the Printer The printer can be placed vertically or horizontally. For printing on some types of label paper, vertical installation is recommended. ❏ Vertical installation ❏ Horizontal installation CAUTION: ❏ Place the printer on a flat surface. ❏ Do not place the printer in locations subject...

Placing the Printer Vertically Attach the included four rubber feet and two pieces of fixing tape to the bottom of the printer. A Lay the printer on its side. B Remove the release paper from the rubber feet. C Attach the rubber feet to the four positions on the bottom of the printer. D Place the pri...

A Lay the printer on its side. B Remove the release paper from one side of the fixing tape. C Attach the fixing tape to the two positions. D Remove the other release paper from the fixing tape. E Place the printer on the installation surface, and then hold the printer down to secure it. Placing the ...

Changing the Paper Width The printer allows you to use three widths roll paper. The factory default setting is to use 58 mm width roll paper. Attach 58-mm width roll paper guideto the right (Default) No roll paper guide Attach 58-mm width roll paper guideto the right Attach 40-mm width roll paper gu...

The pins on the printer fit into the positioning holes in the guide. Using 40 mm Wide Roll Paper Attach both the 40-mm and 58-mm width roll paper guides. Follow the procedure below to attach the 40-mm width roll paper guide. A Lay the printer on its side. B Open the roll paper cover. C Tilt the guid...

Connecting to Power Source Connect the AC adapter to supply power to the printer. WARNING: ❏ Be sure to use the specified AC adapter PS-190 (Model: M368A) only. Using another AC adapter may resultin causing fire or shock. ❏ Be sure to use the AC cable that came with the printer. ❏ Never insert the A...

Connecting Interface Cables Connect interface cables of a computer or peripheral devices to the connectors on the rear of the printer. The on-board connectors vary depending on the printer model. “Interface” on page 46 A Lay the printer on its side. B Remove the rear cover. C Connect the interface c...

Basic Operations Turning the Power On/Off Use the power button to turn the printer on or off. Turning the Power On Hold down the power button until the power LED turns on, then release the button. Turning the Power Off Hold down the power button until the power LED starts flashing, then release the ...

Installing or Replacing the Roll Paper Follow the steps below to install or replace the roll paper. CAUTION: ❏ Make sure you use a specified roll paper type. ❏ Make sure to turn on the printer before loading or replacing the roll paper. For Vertically Placed Printer A Turn on the printer. B Open the...

E Pull out some paper, and close the roll paper cover. When the printer power is on, the roll paper is automatically cut. For Horizontally Placed Printer A Turn on the printer. B Open the roll paper cover. C Remove the used roll paper core if any. TM-L100 User's Manual Basic Operations 29

Cleaning Cleaning the Printer Case If the exterior surface is noticeably dirty, follow the steps below to clean it. A Turn off the printer. B Disconnect the AC cable from the power outlet. C Wipe off the dirt with a dry or slightly damp cloth. CAUTION: Never clean the product with alcohol, benzine, ...

Cleaning the Inside of the Printer If paper dust or glue from the roll paper accumulates inside the printer, it may cause poor printing, erratic paperfeeding or cutting, or paper jamming. Please clean the inside of the printer when it becomes noticeably dirty. A Turn off the printer. B Disconnect th...

CAUTION: ❏ After printing, the thermal head and its surroundings can be very hot. Be careful not to touch it and to let itcool before you clean it. ❏ Do not damage the thermal head by touching it with your fingers or any hard object. Paper Exit Area Wipe off paper dust or glue with a slightly damp c...

Side Surfaces of the Roll Paper Holder If there is glue on the side surfaces of the roll paper holder or of the paper guides, wipe it off with a cloth moistenedwith an alcohol solvent (ethanol or IPA). TM-L100 User's Manual Cleaning 35

Platen Roller and Its Surroundings Wipe off paper dust or glue with a slightly damp cloth. If paper dust or glue has attached to the black mark sensor, blow it off or wipe it off with a slightly damp cloth. A: Black mark sensor A TM-L100 User's Manual Cleaning 37

Troubleshooting About the QR Code Label By scanning the QR code on the label attached to the inner side of the rear cover, you can quickly access thetroubleshooting information described in this chapter. Meanings of LED Indications The LED lights on the printer indicate printer status and communicat...

Ethernet Connection Status (When connected with an Ethernet cable) : Ignore the LED lights shown with this icon in the table. Panel LED Printer status The printer is connected to Ethernet. The printer is not connected to Ethernet (IP address hasnot been acquired). The printer is starting the network...

Panel LED Printer status The printer is not connected via Bluetooth. The printer is waiting to be paired with another device. Other Problems ❏ If your printout is faint, see “Printout is Faint” on page 42 . ❏ If none of the LED lights turn on, check whether the power supply cable is correctly connec...

Printout is Faint If your print out is faint or banding appears as shown below, the thermal print head may be stained badly. Cleanthe thermal print head and check that the problem is solved. “Thermal Head” on page 33 Cannot Print If you cannot print even though an error has not occurred, perform a s...

When the Roll Paper Jams When a paper jam occurs, never pull out the paper with too much force. Open the roll paper cover and remove thejammed paper. WARNING: Do not touch the thermal head and its surroundings. After printing, the thermal head and its surroundings canbe very hot. CAUTION: Do not att...

When the Roll Paper Cover does Not Open The roll paper cover will not open until the auto cutter blade returns to its standard position. Turn off the printerand back on. If you still cannot open the roll paper cover, follow the procedure below to return the auto cutterblade to its standard position....

Appendix Specifications Printing method Thermal line printing Roll paper Width 80 mm (3.15“) 79.5 mm ± 0.5 mm (3.13" ± 0.02") 58 mm (2.28“) 57.5 mm ± 0.5 mm (2.26" ± 0.02") 40 mm (1.57“) 39.5 mm ± 0.5 mm (3.13" ± 0.02") Diameter Up to 102 mm (4.02“) Interface The on-board int...