Epson M284A - Installation Manual

6 Wireless LAN (OT-WL01) Important Safety Information Wireless LAN (OT-WL01) Usage Precautions Wireless Telegraphy Act Regulations The follow ing ac t s are proh i b it ed by t he W i reless Tele g raphy Ac t . • Mod i fy ing a n d d i sassembl ing ( in cl u d ing t he a nt e nn a) • Remov ing t he ...

7 Notes on Security when Using Wireless LAN (Impor t a nt in forma ti o n o n c u s t omer r ig h t s (ma int a ining pr i vacy) The adva nt a g e of u s ing a w i reless LAN over a LAN cable i s t ha t , beca u se in forma ti o n i s excha ng ed u s ing rad i o s ign als, yo u ca n eas i ly co nn e...

8 Restriction of Use Whe n t h i s prod u c t i s u sed for appl i ca ti o n s req ui r ing h ig h rel i ab i l it y/safe t y, s u ch as t ra n spor t a ti o n dev i ces rela t ed t o av i a ti o n , ra i l, mar in e, a ut omo ti ve, e t c.; d i sas t er preve nti o n dev i ces; var i o u s safe t y...

9 About this Manual Aim of the Manual Th i s ma nu al was crea t ed t o prov i de in forma ti o n o n developme nt , des ign , a n d in s t alla ti o n of rece i p t i ss u e sys t ems a n d developme nt a n d des ign of pr int er appl i ca ti o n s for developers. Manual Content The ma nu al i s ma...

10 Contents ■ For Safety .............................................................................................................................. 3 Key to Symbols ......................................................................................................................................

Chapter 1 Product Overview 15 1 Product Overview Th i s chap t er descr i bes fea tu res a n d g e n eral spec i f i ca ti o n s of t he prod u c t . Features TM-H6000IV-DT has t he f un c ti o n t o seamlessly co nn ec t POS per i pheral dev i ces a n d server serv i ces. By u s ing TM-H6000IV-DT, ...

16 Features of this printer Slip printing • The pr int er in cl u des a Ma gn e ti c I n k Charac t er Reco gniti o n (MICR) reader a n d a n e n dorseme nt pr int er (E/P). • H ig h t hro ug hp ut u s ing b i d i rec ti o n al m ini m u m d i s t a n ce pr inting . • A mecha ni cal form s t opper g...

Chapter 1 Product Overview 17 1 System connection examples As show n below, yo u ca n co n f igu re var i o u s sys t ems. • PC-POS Sys t em ( Pa g e 17 ) • Pr inting a n d co nt roll ing POS per i pherals from t he Web appl i ca ti o n ( Pa g e 18 ) • Comm uni ca ti o n be t wee n appl i ca ti o n ...

Chapter 1 Product Overview 19 1 Communication between applications Th i s f un c ti o n i s s u ppor t ed by ePOS-Dev i ce API / ePOS-Dev i ce XML. Comm uni ca ti o n be t wee n appl i ca ti o n s i s e n abled by t he f un c ti o n of comm uni ca ti o n box. • ePOS-Dev i ce API S u ppor t s comm un...

Chapter 1 Product Overview 21 1 Acquiring data from a server at a remote location  (via Internet or any other means) and printing the acquired data Th i s prod u c t s u ppor t s t he Server D i rec t Pr int f un c ti o n , w it h wh i ch t he pr int er req u es t s da t a from t he Web server a n ...

22 Virtual environment client Yo u ca n u se t he prod u c t as a cl i e nt of a v i r tu al desk t op or v i r tu al appl i ca ti o n . I t s u ppor t s C it r i x Xe n Server/Cl i e nt , VM Ware, a n d M i crosof t 's Hyper-V/App-V. Pr inting i s s u ppor t ed for appl i ca ti o n s t ha t u se t ...

Chapter 1 Product Overview 23 1 Product Configurations Paper width • 80 mm Colors • Black Accessories Included • AC adap t er, T (Model No. M284A) • AC cable *1 • Co nn ec t or cover • R i bbo n car t r i d g es (ERC-32, ERC-43) • Roll paper (for opera ti o n check) • Recovery d i sc • User ’s Ma nu...

Chapter 1 Product Overview 25 1 Part Names and Functions Name Description Roll paper cover Open this cover to load/ replace the roll paper. Receipt unit cover Open this cover to install/replace the ribbon cartridge for endorsement printing. Front cover Open this cover to install/replace the ribbon c...

26 Printer LEDs Name Status Description (Power) LED (Green) On Power is being supplied Off Power is not being supplied Error LED (Orange) On Offline  Immediately after the power is turned on or immediately after a reset (offline).  Automatically goes off after a while to indicate that the printer ...

Chapter 1 Product Overview 27 1 Controller LEDs These d i splay t he co nt roller unit ’s s t a tu s. Name Status Description Status LED  (Green) On Power is on Flashing  (Approx. 1 second intervals) Stand-by mode Off Power is off Status LED  (Orange) Flashing  (Approx. 1 second intervals) OS st...

28 Connectors All t he cables are co nn ec t ed t o t he co nn ec ti o n pa n el o n t he back of t he pr int er. Name Description DK (Drawer-kick) Connect the cash drawer here. DC-In Connect the AC adapter, T here. Powered USB Connect external devices with Powered USB interface here. VGA Connect th...

Chapter 1 Product Overview 29 1 Printer function Whe n a n error occ u rs, t he pr int er s t ops opera ting , g oes offl in e, a n d flashes t he Error LED. There are t hree poss i ble error t ypes: a ut oma ti cally recoverable errors, recoverable errors, a n d un recoverable errors. Automatically...

Chapter 1 Product Overview 31 1 Unrecoverable Errors If t he same error occ u rs a g a in eve n af t er tu r ning t he power back o n , co nt ac t yo u r dealer or a Epso n serv i ce ce nt er CAUTION Turn off the power immediately when unrecoverable errors occur. Error Error description Error LED fl...

Chapter 1 Product Overview 33 1 R/E (Receipt Enhancement) Graph i cs, s u ch as shop lo g os ca n be pr int ed o n t op or bo tt om of rece i p t s by se tting R/E (Rece i p t E n ha n ceme nt ). For in forma ti o n abo ut R/E, see "Se tting t he Memory Sw it ches/Rece i p t E n ha n ceme nt ...

34 Product Specifications Item Specifications CPU Usable CPU Intel  Atom TM Processor N2800 (1MB Cache, 1.86 GHz) Memory Main memory 4 GB, DDR3-1066 SO-DIMM slot BIOS SPI Flash 4MB Chipset Intel  NM10 Video controller On built-in CPU Auxiliary storage SATA HDD (500GB or more) Interface Ethernet 10...

36 Power capacity to the exterior *: Power t o t he Powered USB por t ca n be selec t ed from t wo modes: power i s s u ppl i ed based o n t he s t a tu s of t he power sw it ch (fac t ory defa u l t val u e) or it i s co n s t a nt ly s u ppl i ed. For se tting me t hods, refer t o "Charac t er...

Chapter 1 Product Overview 39 1 Receipt printing dp i : do t s per in ch *1: Whe n t he pr int er pr int s w it h t he s t a n dard pr int de n s it y level a t 24V a n d 25°C {77°F}. *2: I niti al se tting . Pro g rammable by comma n ds. Printing method Thermal line printing Dot density 180 × 180 d...

Chapter 1 Product Overview 43 1 Receipt printing Specified original paper type Type Thermal paper Form Roll paper Size Roll paper diameter 83 mm {3.27 " } maximum Roll paper core Inside: 12 mm {0.47 " }, Outside: 18 mm {0.71 " } Roll width when taken up 80 + 0.5/-1.0 mm Paper width 79.5 ...

44 Printable Area Slip (front) printing Slip (endorsement) printing [units: mm (All the numeric values are typical.)] 5 Top margin 85.4 5.6 When a model with E/P performs back feeding after front printing completed. W h e n a m o d e l w i t h o u t E / P perfor ms back feeding after front printing ...

Chapter 1 Product Overview 45 1 Receipt printing (80 mm paper width) Printing and Cutting Positions The values above may vary slightly as a result of paper slack or variations in the paper. Take this into account when setting the cutting position of the autocutter. [units: mm (*: typical)] 79.5 ± 0....

Chapter 1 Product Overview 47 1 Electrical Characteristics Supply voltage DC 24V ± 7% Ripple voltage: 300 mVpp or less (for models with MICR reader) Power consumption (when using the AC adapter, T) Standby 16W Slip printing 84W Receipt printing 92W Note: When print ratio is approximately 18%  Conti...

48 Reliability Life Slip printer section/ Endorsement printer section Number of carriage driving times 1,200,000 times for each section Number of paper feeds Total for the sections: 27,000,000 lines Print head 200 million characters (when printing with Font B only) Receipt printer section Printer me...

Chapter 1 Product Overview 49 1 Environmental Conditions Temperature/  Humidity Operating 5 to 40°C {41 to 113°F}, 10 to 90% RH (See the operating temperature and humidity range below.) Storage (Factory packing) -10 to 50°C {14 to 122°F}, 10 to 90% RH (except for paper) Acoustic noise (operating) R...

50 External Dimensions • W i d t h: Approx i ma t ely 186 mm {7.32"} • Dep t h: Approx i ma t ely 290 mm {11.42"} • He ig h t : Approx i ma t ely 246 mm {9.69"} [Units: mm]

52 Option Specifications Wireless LAN Cable Set (OT-WL01) Wireless module ELPAP07: 802. 11b/g/n wireless LAN Module (EPSON) Standard IEEE802.11b/g/n (Wi-Fi certificated) SSID 1 to 32 one-byte alphanumeric characters Connection mode Ad hoc mode, Infrastructure mode Authentication method, Encryption a...

Chapter 2 Setup 55 2 Setup Th i s chap t er expla in s t he in s t alla ti o n a n d se tting process for t he prod u c t a n d ex t er n al dev i ces n ecessary before u s ing t h i s prod u c t a n d t he se tu p for each sys t em. • PC-POS sys t em ( pa g e 56 ) • ePOS-Dev i ce API ( pa g e 57 ) ...

56 Flow of Setup Se tu p for t h i s prod u c t a n d t he ex t er n al dev i ces vary depe n d ing o n t he sys t em co n f igu ra ti o n me t hod. PC-POS System In this setup flow, necessary items are in a frame with a solid line. Optional items are explained in an frame with a dotted line. 2. Att...

Chapter 2 Setup 57 2 If using ePOS-Device API (Controling the pr inting and exter nal devices from a Web application) 2. Attaching the Optional Customer Display (page 61) 9. Service Startup Settings (page 91) 8. Connecting to the Network (page 82) 6. Connecting the AC Adapter (page 74) 10. Registeri...

Chapter 2 Setup 59 2 If using Server Direct Print  (printing via Internet or from a remote location) 2. Attaching the Optional Customer Display (page 61) 9. Service Startup Settings (page 91) 8. Connecting to the Network (page 82) 6. Connecting the AC Adapter (page 74) 10. Server Direct Print Setti...

60 Installing the Product I n s t all t he prod u c t hor i zo nt ally o n a f i rm, s t able s u rface. Do n o t p la c e t h e pr od u c t n e ar an y m a gn e t ic f i el d s t o a v o id d e c r e a s in g t h e M I CR recognition rate. The security hook on the back of the product allows you to ...

Chapter 2 Setup 61 2 Attaching the Optional Customer Display Setting the Customer Display DM-D110-USB has t he DIP sw it ches. The f un c ti o n s are as follows. • D i splay ing self- t es t • Se tting t he comm uni ca ti o n speed (Ser i al comm uni ca ti o n ) I n n ormal u se, yo u do n o t n ee...

62 Communication Speed Switching How to set the DIP switch 1 Disconnect the cable connecting the DM-D110-USB. 2 Remove the DIP switch cover. 3 Switch the switch with something pointy. 4 Close the DIP switch cover. SW1-5 SW1-6 SW1-7 Communication Speed (bps) ON ON ON 2400 OFF ON ON 4800 ON OFF ON 960...

Chapter 2 Setup 63 2 Attaching the Customer Display Follow t he in s t r u c ti o n s t o in s t all t he op ti o n al DM-D110-USB o n t he TM-H6000IV-DT u s ing t he excl u s i ve DP-502 pole k it . 1 Remove the connector cover. Reattach it after the DM-D110-USB is installed. 2 Remove the two feet.

64 3 Use the 2 screws removed in Step 2 and the 2 included long screws. 4 The illustration shows how to install the DM-D110-USB on the right side of the TM-H6000IV-DT. If you install it on the left side, use screw hole L . Be sure not to connect the cables before attaching the plate. Otherwise, the ...

Chapter 2 Setup 69 2 Connecting External Devices Co nn ec t ex t er n al dev i ces as n ecessary. If yo u co nn ec t ex t er n al dev i ces, co nn ec t each cable t o t he co nn ec t or o n t he back of t he prod u c t . Connecting a Mouse and Keyboard Co nn ec t a USB mo u se a n d USB keyboard t o...

Chapter 2 Setup 71 2 Connecting the Cash Drawer Whe n u s ing a cash drawer, co nn ec t t he cash drawer.  Use t he cash drawer ha n dled by EPSON or yo u r dealer. Connecting the Drawer Kick-out Cable Co nn ec t t he co nn ec t or of t he drawer k i ck-o ut cable t o t he prod u c t . WARNING  Sp...

72 Drawer Connection Circuitry F.G +24V Shielded DK connector Printer side User side [Drawer kick-out side] Drawer open/close switch Drawer kick-out solenoid Control device 1 2 3 4 5 6

Chapter 2 Setup 73 2 Powered USB mode setting The prod u c t has 2 powered USB modes a n d i s initi ally se t t o Mode 1. Use t he follow ing proced u re t o cha ng e t he sw it ch’s se tting . 1 Make sure that the product is turned off. 2 Remove the 2 screws to remove the cover. 3 Use tweezers to ...

74 Connecting the AC Adapter Use t he ded i ca t ed AC adap t er for TM-H6000IV-DT prov i ded w it h t he pr int er. Connecting the AC adapter 1 Make sure that the power to the printer is turned off and that the AC adapter power cord is unplugged from the wall socket. 2 Connect the DC cable of the A...

Chapter 2 Setup 75 2 Setting the Memory Switches/Receipt Enhancement W it h t he memory sw it ch a n d R/E (rece i p t e n ha n ceme nt ) f un c ti o n , wh i ch are sof t ware se tting s for t h i s pr int er, yo u ca n se t t he var i o u s f un c ti o n s. For a n o ut l in e of t he f un c ti o ...

Chapter 2 Setup 77 2 NV graphics memory capacity • No n e • 64 KB • 128 KB • 192 KB • 256 KB • 320 KB • 384 KB ( initi al se tting ) Roll paper width • 80 mm ( initi al se tting ) Receipt print density Selec t able from levels 1 t o 13 (70%  130%) ( initi al se tting : level 7) Depe n d ing o n t h...

Chapter 2 Setup 79 2 Automatic top logo printing Key code Selec t able from key codes of re gi s t ered lo g os Alignment • Lef t • Ce nt er • R ig h t Automatic bottom logo printing Key code Selec t able from key codes of re gi s t ered lo g os Alignment • Lef t • Ce nt er • R ig h t Top logo print...

80 OS Initial Settings The follow ing expla in s t he proced u res for se tting t he OS whe n yo u tu r n o n t he power for t h i s prod u c t for t he f i rs t ti me. 1 Check that the product's power is not on, and connect the display and keyboard. 2 Turn on the product. The login screen is displa...

Chapter 2 Setup 81 2 Enabling or Disabling ePOS-Device Use t he desk t op shor t c ut t o e n able or d i sable ePOS-Dev i ce. E n abl ing or d i sabl ing ePOS-Dev i ce s t ar t s a n d s t ops all f un c ti o n s rela t ed t o t he web serv i ces show n below. • Apache Web Server, a n d web co nt e...

82 Connecting to the Network For Ethernet Interface Co nn ec t t he prod u c t t o a n e t work by a LAN cable v i a a h u b. Connecting the Ethernet interface cable I n ser t a ca t e g ory 5e or h ig her LAN cable int o t he E t her n e t unti l yo u hear a cl i ck. CAUTION  When LAN cables are i...

Chapter 2 Setup 83 2 Network settings Perform n e t work se tting s, s u ch as t he IP address. Yo u ca n perform se tting s in t he follow ing ways. • Se tting in a local e n v i ro n me nt : Se tting w it h W in dows  Se tting w it h EPSON TMNe t WebCo n f ig • Se tting o n a comp ut er for se tt...

Chapter 2 Setup 85 2 For Wireless LAN Interface The op ti o n al w i reless LAN cable se t (OT-WL01) e n ables yo u t o u se t he prod u c t w it h a w i reless LAN co nn ec ti o n . Connecting the wireless LAN cable set Check whe t her t he follow ing it ems are in cl u ded. If a n y it em i s dama...

Chapter 2 Setup 87 2 Network settings Perform n e t work se tting s, s u ch as t he IP address. Yo u ca n perform se tting s in t he follow ing ways. • Se tting in a local e n v i ro n me nt : Se tting w it h W in dows  Se tting w it h EPSON TMNe t WebCo n f ig • Se tting o n a comp ut er for se tt...

90 Setting the Driver and Installing Applications Installing and Setting the Drivers Yo u m u s t in s t all dr i vers depe n d ing o n t he t ype of ex t er n al dev i ces. For more abo ut how t o in s t all a n d se t t he dr i vers, refer t o t he ma nu al for each dr i ver. Installing Applicatio...

Chapter 2 Setup 91 2 Service Startup Settings I t i s n ecessary t o perform serv i ce se tu p se tting s for t he TM-H6000IV-DT depe n d ing o n t he sys t em opera ti o n me t hod. Use EPSON TMNe t WebCo n f ig t o perform t he serv i ce se tu p se tting s, follow ing t he proced u res below. 1 Ru...

Chapter 2 Setup 93 2 Server Direct Print Settings Use EPSON TMNe t WebCo n f ig t o perform t he Server D i rec t Pr int se tting s, follow ing t he proced u res below. 1 Run EPSON TMNet WebConfig from shortcut on the desktop.  EPSON TMNet WebConfig is started. 2 Select [Settings] - [Web service se...

94 Registering Web Contents Perform re gi s t ra ti o n as follows, depe n d ing o n t he sys t em a n d me t hod in u se. If plac ing Web co nt e nt in t h i s prod u c t 's Web server u s ing ePOS-Dev i ce API or Server D i rec t Pr int , re gi s t er t he Web co nt e nt . Specifications of the fi...

96 Registering Web content Use EPSON TMNe t WebCo n f ig t o re gi s t er Web co nt e nt s o n t h i s prod u c t , follow ing t he proced u res below. 1 Run EPSON TMNet WebConfig from shortcut on the desktop.  EPSON TMNet WebConfig is started. 2 Select [Settings] - [Web service settings], then [Up...

Chapter 2 Setup 97 2 Registering device control script files Use EPSON TMNe t WebCo n f ig t o re gi s t er dev i ce co nt rol scr i p t s o n t h i s prod u c t , follow ing t he proced u res below. 1 Run EPSON TMNet WebConfig from shortcut on the desktop.  EPSON TMNet WebConfig is started. 2 Sele...

98 Setting the Devices Registering a Printer Use EPSON TMNe t WebCo n f ig t o re gi s t er a n e t work pr int er o n t h i s prod u c t , follow ing t he proced u res below. Th i s prod u c t 's pr int er i s already re gi s t ered, so se tting s are n o t n ecessary. 1 Run EPSON TMNet WebConfig f...

100 Customer Display Settings Use EPSON TMNe t WebCo n f ig t o re gi s t er t he ded i ca t ed c u s t omer d i splay DM-D110-USB, follow ing t he proced u res below. 1 Run EPSON TMNet WebConfig from shortcut on the desktop.  EPSON TMNet WebConfig is started. 2 Select [Settings] - [Web service set...

102 Registering a Key Input Device Use EPSON TMNe t WebCo n f ig t o re gi s t er a key in p ut dev i ce o n t h i s prod u c t , follow ing t he proced u res below. 1 Run EPSON TMNet WebConfig from shortcut on the desktop.  EPSON TMNet WebConfig is started. 2 Select [Settings] - [Web service setti...

104 Serial Communication Device Registration Use EPSON TMNe t WebCo n f ig t o re gi s t er a ser i al comm uni ca ti o n dev i ce w it h t h i s prod u c t , follow ing t he proced u res below. 1 Run EPSON TMNet WebConfig from shortcut on the desktop.  EPSON TMNet WebConfig is started. 2 Select [S...

Chapter 2 Setup 107 2 Registering Other Devices Use EPSON TMNe t WebCo n f ig t o re gi s t er o t her dev i ces o n t h i s prod u c t , follow ing t he proced u res below. 1 Run EPSON TMNet WebConfig from shortcut on the desktop.  EPSON TMNet WebConfig is started. 2 Select [Settings] - [Web servi...

Chapter 2 Setup 109 2 Printer Settings Yo u ca n re gi s t er lo g os in t he NV ( n o n vola ti le) memory area in t he pr int er unit a n d pr int t hem. Use TM-H6000IV U ti l it y t o re gi s t er lo g os. Register Procedures Follow t he s t eps below t o re gi s t er lo g os. 1 Select [Start] - ...

112 6 If the logo mode is [First Key-code Selection Mode] and [Automatically set the keycode for the logo to be stored.] is not turned on, the "Key- code Settings" screen is displayed. Set a Key-code and click [OK]. If t he lo g o mode o t her t ha n [F i rs t Key-code Selec ti o n Mode] i s...

114 Attaching the Connector Cover A tt ach t he co nn ec t or cover t o pro t ec t t he cables by follow ing t he s t eps below. 1 Put the connector cover on the feet of the main body. If t he DP-502 pole k it i s u sed t o mo unt DM-D110-USB t o t he ma in body, place t he co nn ec t or cover over ...

Chapter 2 Setup 115 2 Removing the Connector Cover To remove t he co nn ec t or cover, p u sh bo t h s i des of t he cover in ward t o remove t he projec ti o n s of t he prod u c t from t he holes in bo t h s i des of t he cover.

Chapter 3 Preinstalled OS Information 117 3 Preinstalled OS Information Windows Embedded POSReady 7 Preinstallation information Item Details HDD format File system NTFS Volume label TM-H6000IV-DT Preinstalled software OS Windows  Embedded POSReady 7 Additional Packages .NET Framework2.0 SP2 .NET Fr...

118 HDD version To ver i fy t he HDD vers i o n , see HDVER.TAG in t he roo t d i rec t ory of t he s t ar tu p dr i ve. Th i s f i le i s in t ex t forma t a n d ca n be v i ewed u s ing No t epad, e t c. The co nt e nt s of HDVER.TAG are as follows. Recovery Follow t he s t eps below t o perform t...

Chapter 3 Preinstalled OS Information 119 3 7 A confirmation message that says "All data on disc will be deleted. Do you really want to start recovery?" is displayed. Click [Yes]. 8 Recovery is performed. 9 After the recovery procedure, the system automatically shuts down. The system automat...

120 Settings for Dual Display If u s ing d u al d i splay, perform se tting s u s ing t he follow ing proced u re. 1 Connect displays this product's VGA port and DisplayPort. 2 Click [Start], then [Control Panel], and execute [Adjust screen resolution]. The "Scree n Resol uti o n " w in dow ...

Chapter 3 Preinstalled OS Information 121 3 Using OS Hibernation E n able t he OS h i ber n a ti o n u s ing t he follow ing proced u re. 1 Click [Start] - [All programs], then right click [Accessories] - [Command Prompt]. Click [Run as administrator] on the displayed list. 2 Execute the following c...

Chapter 4 Utility 123 4 Utility The follow ing expla in s t he uti l iti es eq ui pped in t h i s prod u c t . EPSON TMNet WebConfig Starting EPSON TMNet WebConfig S t ar t EPSON TMNe t WebCo n f ig u s ing t he me t hod below. 1 Connect a display, keyboard and mouse to the product.  Log in as the ...

124 Information - Web service settings - Current status Yo u ca n check t he bas i c se tting s for t h i s prod u c t . Item Description Admin information Administrator name Displays the administrator name for this prod- uct. Installation location Displays the installation location for this prod- u...

128 Information - System settings - Date and time Yo u ca n check t h i s prod u c t 's ti me se tting s. Item Description Date and time Displays the time and the timezone set for this product. Automatically adjust clock for Daylight Saving Time Displays whether the automatic daylight saving time ad...

Chapter 4 Utility 129 4 Settings - Web service settings - Startup settings Performs s t ar tu p se tting s for var i o u s Web serv i ce f un c ti o n s. Item Description Device control Enables or disables device control functions that use Web service.  Used for ePOS-Device. Automatic update of Web...

130 Settings - Web service settings - Printer Performs t he se tting s for pr int ers co nt rolled by t h i s prod u c t . Item Description Device ID Set the ID for the controlled printer. (Any character string) Type Select the type for the controlled printer. Model no. Select the model number for t...

Chapter 4 Utility 131 4 Operating test Item Description Receipt Test printing Performs a test printing. "TEST_PRINT" is printed. Slip Start printing Performs a slip printing test. "TEST_PRINT" is printed. Cancel printing Cancels printing. Endorsement Start printing Performs an endors...

132 Settings - Web service settings - Customer display Performs t he se tting s for t he c u s t omer d i splay co nt rolled by t h i s prod u c t . Item Description Do not use Do not use a customer display. Use Use a customer display. C o m m u n i c a t i o n settings C o m m u n i c a t i o n spe...

Chapter 4 Utility 133 4 Settings - Web service settings - Key input device Performs t he se tting s for t he key in p ut dev i ce co nt rolled by t h i s prod u c t . Item Description Device ID Set the ID for the key input device. Device name Set the device name for the key input device. Control scr...

134 Settings - Web service settings - Serial communication device Performs t he se tting s for ser i al comm uni ca ti o n dev i ces co nt rolled by t h i s prod u c t . Item Description Device ID Set the device ID. Device name Model selection Select the device model name. Port selection Select the ...

136 Settings - Web service settings - Other device Performs se tting s for o t her dev i ces co nt rolled by t h i s prod u c t . Item Description Device ID Set the ID for the controlled device. Control script Set the device control script to control the device. Add Registers the device on this prod...

138 Settings - Web service settings - Web content - Update settings Performs se tting s for t he in s t alla ti o n me t hod a n d u pda t e se tting s for t he Web co nt e nt re gi s t ered o n t h i s prod u c t . Item Description A u t o m a t i c update settings Update schedule Set the schedule ...

Chapter 4 Utility 139 4 Settings - Web service settings - Server direct print Performs TCP/IP se tting s for t h i s prod u c t 's server d i rec t pr int . Item Description ID Specify the user name to be used for Digest authentication for the server. The specified value is also passed as the ID par...

140 Settings - Web service settings - Status notification Performs TCP/IP se tting s for t h i s prod u c t 's s t a tu s n o ti f i ca ti o n . Item Description ID Specify the user name to be used for Digest authentication for the server. The specified value is also passed as the ID parameter value...

Chapter 4 Utility 145 4 Settings - System settings - Time setting Performs ti me se tting s for t h i s prod u c t . Item Description Date and time Sets the time. Time Zone Sets the area. Sets the time difference from Coordinated Universal Time. Automatically adjust clock for Daylight Saving Time Se...

146 Settings - System settings - Shutdown settings Performs sh ut dow n se tting s for t h i s prod u c t . Item Description When the power button is pressed Set the operation when you press the power button. ePOS-Device Shutdown permission Specify the per mission settings for shutdown from ePOS- De...

148 Restored items I t ems t o be res t ored in t he [Res t or ing t he se tting s] are as follows. Item Availability Startup settings  Device control  Automatic update of Web content  Server direct print  Status notification Available Registered  device Printer  Device ID  Model no.  IP add...

Chapter 4 Utility 151 4 Settings - Admin settings - Initialization I niti al i zes t he Web serv i ce se tting s for t h i s prod u c t . Item Description Initialize Initializes the Web service settings. If you initialize the Web service, the password for EPSON TMNet WebConfig will also be initializ...

Chapter 4 Utility 153 4 Settings - Admin settings - Update Web service function Upda t es t he Web serv i ce f un c ti o n u sed in t h i s prod u c t . Item Description Specify a local file Update file Specify the local file for updating. Specify a file URL Update file URL Specify the URL of the fi...

154 Settings - Admin settings - Admin information Se t s t he adm ini s t ra t or in forma ti o n for t h i s prod u c t . Item Description Administrator name Set the administrator name. Installation location Set the installation location. Apply Registers the settings to this product.

Chapter 5 Application Development 157 5 Application Development Information Th i s chap t er expla in s t he co nt rol me t hod for pr int ers a n d n ecessary in forma ti o n for develop ing appl i ca ti o n s t ha t u se t h i s prod u c t . Development Information for Each System TM-H6000IV-DT ap...

158 PC-POS System Development Information Th i s sys t em u ses t he same developme nt e n v i ro n me nt as a W in dows comp ut er. Interfaces and External Devices * Th i s i s a se tting for whe n a n o t her USB-ser i al co n vers i o n dev i ce i s n o t co nn ec t ed. If yo u co nn ec t a USB-s...

Chapter 5 Application Development 159 5 Control Method for Devices The follow ing s are me t hods for co nt roll ing dev i ces. • ESC/POS comma n d:  Th i s ca n co nt rol t he EPSON TM pr int er, cash drawer, a n d c u s t omer d i splay. (For de t a i ls, refer t o "ESC/POS comma n d" o n...

160 ESC/POS command ESC/POS i s t he Epso n or igin al pr int er comma n d sys t em. W it h ESC/POS comma n ds, yo u ca n d i rec t ly co nt rol all t he TM pr int er f un c ti o n s, b ut de t a i led k n owled g e of pr int er spec i f i ca ti o n s or comb in a ti o n of comma n ds i s req ui red...

168 Software The follow ing sof t wares are prov i ded for appl i ca ti o n developme nt . Software Software Manual EPSON Advanced Printer Driver Ver.4.55 (APD4): This dr iver is the Windows pr inter dr iver for TM printers and customer displays controlled by TM- H6000IV-DT.  APD Install Manual  A...

170 ePOS-Device API The follow ing expla in s t he it ems req ui red t o develop a sys t em t ha t u ses ePOS-Dev i ce API. For de t a i ls abo ut ePOS-Dev i ce API, refer t o t he ePOS-Dev i ce API User's Ma nu al. External Devices The follow ing i s in forma ti o n as of December, 2013. For t he l...

Chapter 5 Application Development 171 5 Key input device Device with the device control script prepared in advance ❏ MSR ❏ Barcode sca nn er ❏ USB keyboard dev i ce You must acquire the device control script files for the following devices ❏ I n p ut dev i ce t ha t ca n opera t e w it h t he OS s t...

Chapter 5 Application Development 173 5 ePOS-Device XML The follow ing expla in s t he it ems req ui red t o develop a sys t em t ha t u ses ePOS-Dev i ce XML. For de t a i ls abo ut ePOS-Dev i ce XML, refer t o t he ePOS-Dev i ce XML User's Ma nu al. External Devices The follow ing i s in forma ti ...

Chapter 5 Application Development 175 5 Application Information E n v i ro n me nt t ha t ca n u se socke t comm uni ca ti o n a n d ca n ha n dle XML doc u me nt s ❏ Examples: iOS / Android / Windows CE / Windows / Linux / Mac OS, etc. ❏ Java, .NET Framework Device control Spec i fy a dev i ce ID f...

176 Server Direct Print The follow ing expla in s t he it ems req ui red t o develop a sys t em t ha t u ses Server D i rec t Pr int . For de t a i ls abo ut Server D i rec t Pr int , refer t o t he Server D i rec t Pr int User's Ma nu al. External Devices The follow ing i s in forma ti o n as of Oc...

178 Setting/Checking Modes Bes i des t he ord in ary pr int mode, t he pr int er has t he follow ing modes t o se t or check se tting s of t he pr int er. • Self- t es t Mode • Hexadec i mal D u mp ing Mode • NV Graph i cs Pr int Mode • Rece i p t E n ha n ceme nt I n forma ti o n Pr int Mode • Memo...

Chapter 5 Application Development 179 5 Starting the status print and test print on the roll paper Follow t he s t eps below t o s t ar t a s t a tu s pr int a n d t es t pr int o n t he roll paper. 1 Install the roll paper. 2 Close all covers and the receipt unit. 3 Turn on the product while pressi...

180 Starting the test print on slip paper Follow t he s t eps below t o s t ar t a t es t pr int o n sl i p paper. 1 Close all covers and the receipt unit. 2 Turn on the product while pressing the Release button. (Keep pressing the button until the Slip LED starts flashing.) The pr int er g oes int ...

Chapter 5 Application Development 181 5 Hexadecimal Dumping Mode I n t he hexadec i mal d u mp ing mode, t he pr int er pr int s t he da t a t ra n sm itt ed from a hos t comp ut er in hexadec i mal nu mbers a n d t he i r correspo n d ing charac t ers. Follow t he s t eps below t o r un t h i s mod...

182 NV Graphics Print Mode Yo u ca n co n f i rm t he follow ing in forma ti o n by r unning NV g raph i cs pr int mode: • Capac it y of t he NV g raph i cs • Used amo unt of t he NV g raph i cs • U nu sed capac it y of t he NV g raph i cs • N u mber of NV g raph i cs t ha t are re gi s t ered • Key...

184 Receipt Enhancement Information Print Mode Yo u ca n co n f i rm t he follow ing in forma ti o n by r unning t he rece i p t e n ha n ceme nt (R/E) in forma ti o n mode: • A ut oma ti c t op lo g o se tting • A ut oma ti c bo tt om lo g o se tting • Ex t e n ded se tting s for a ut oma ti c t op...

Chapter 5 Application Development 185 5 4 After the printing has been completed, press the Feed button twice. 5 Then Press the Feed button (more than one second). Rece i p t E n ha n ceme nt I n forma ti o n i s pr int ed. 6 Then Press the Feed button (more than one second). Af t er pr inting t he f...

186 Memory Switch Setting Mode Yo u ca n co n f igu re t he memory sw it ches of t he pr int er. Follow t he s t eps below t o r un t h i s mode. 1 Close the roll paper cover. 2 Turn on the product while pressing the Feed button. (Keep pressing the Feed button until the printer starts printing.) The...

Chapter 5 Application Development 187 5 3 After the printing has been completed, press the Feed button (more than one second). The pr int er s t ar t s pr inting in s t r u c ti o n s. 4 After the printing has been completed, press the Feed button three times. 5 Then Press the Feed button (more than...

Chapter 6 Handling 189 6 Handling Th i s chap t er expla in s how t o ha n dle t he TM-H6000IV-DT. Turning Power On/Off Press t he power b utt o n t o tu r n o n /off t he prod u c t . Yo u ca n also tu r n o n t he prod u c t t hro ug h t he n e t work. The opera ting sys t em of t he prod u c t ha...

190 Printer Operation Printer Reset Keep press ing t h i s b utt o n w it h a po int ed objec t (s u ch as a pe n ) unti l t he (Power) LED g oes off t o rese t t he pr int er unit . Installing/Replacing the Ribbon Cartridges For Front Slip Printing Follow t he s t eps below t o in s t all/replace t...

Chapter 6 Handling 191 6 3 Remove the used ribbon cartridge, if there is one. 4 Turn the knob on the ribbon cartridge a little in the direction of the arrow marked on the cartridge to remove any slack in the ribbon. 5 Insert a new ribbon cartridge until it clicks into place. 6 Turn the knob on the c...

192 For Endorsement Printing Follow t he s t eps below t o in s t all/replace t he r i bbo n car t r i d g e for e n dorseme nt pr inting (ERC- 43). 1 Turn on the product. 2 Open the receipt unit cover. 3 Remove the used ribbon cartridge, if there is one. 4 Turn the knob on the ribbon cartridge a li...

Chapter 6 Handling 193 6 5 Insert a new ribbon cartridge until it clicks into place. 6 Turn the knob on the cartridge in the marked direction again to remove any slack in the ribbon. 7 Close the receipt unit cover.

194 Loading/Replacing the Roll Paper Follow t he s t eps below t o load/replace t he roll paper. 1 Open the roll paper cover. 2 Remove the used roll paper core, if there is one. 3 Insert the roll paper in the correct direction. Paper must not be pasted to the roll paper core.

Chapter 6 Handling 195 6 4 Pull out some paper, and close the roll paper cover. 5 Tear off the paper with the cutter.

196 The roll paper cover will not open (the autocutter blade is locked) Follow t he s t eps below t o re tu r n t he a ut oc utt er blade t o t he correc t pos iti o n . 1 Turn off the product. 2 Open the receipt unit cover. 3 Turn the knob (indicated as a in the illustration) of the autocutter blad...

Chapter 6 Handling 197 6 Inserting the Slip Paper Whe n pr inting o n t he sl i p paper, follow t he s t eps below t o in ser t t he sl i p paper. MICR read ing i s ava i lable by in ser ting t he paper so t ha t t he MICR charac t ers o n t he paper are o n t he r ig h t s i de. 1 Turn on the produ...

198 4 When the product starts feeding the paper, release it immediately. 5 Remove the ejected paper by pulling it straight up out of the product.

Chapter 6 Handling 199 6 Removing Jammed Paper Follow t he s t eps below t o remove t he jammed paper. Removing Jammed Roll Paper 1 Turn off the product. 2 Open the roll paper cover. 3 Remove the jammed paper. CAUTION The thermal head can be very hot after printing. Be careful not to touch it and to...

200 Removing Jammed Slip Paper 1 Turn off the product. 2 Open the front cover. 3 Open the front carriage unit using the lever at the right of it. 4 Remove the jammed paper.

Chapter 6 Handling 201 6 Controlling the Speaker Volume Yo u ca n co nt rol t he speaker vol u me t hro ug h t he opera ting sys t em of t he comp ut er. Cleaning Cleaning the Product Case Be s u re t o tu r n off t he prod u c t , a n d w i pe t he d i r t off t he prod u c t case w it h a dry clo ...

202 Cleaning the Thermal Head To ma int a in rece i p t pr int q u al it y, Epso n recomme n ds clea ning t he t hermal head per i od i cally ( g e n erally every 3 mo nt hs) by follow ing t he s t eps below. 1 Turn off the product. 2 Open the roll paper cover. 3 Clean the thermal elements of the th...

Chapter 6 Handling 203 6 Cleaning the MICR Head Whe n t he MICR head becomes d i r t y, t he pr int er ca nn o t read MICR charac t ers n ormally. Approx i ma t ely every year, clea n t he MICR head w it h t he follow ing or a n eq ui vale nt commerc i ally ava i lable clea ning shee t : KIC Prod u ...

204 Preparing for Transport Follow t he s t eps below t o t ra n spor t t he prod u c t . 1 Turn off the product. 2 Remove the peripherals and the power connector. 3 Remove the roll paper. 4 Pack the product upright.

Appendix 205 Appendix Character Code Tables  The character code tables show only character configurations. They do not show the actual print pattern.  “SP” in the table shows a space.

206 Common to All Pages Whe n t he int er n a ti o n al charac t er se t (See "I nt er n a ti o n al Charac t er Se t s" o n pa g e 219 .) i s USA:

Appendix 219 International Character Sets 23 24 40 5B 5C 5D 5E 60 7B 7C 7D 7E # $ @ [ ] ^ ` { | } ~ # $ à ° ç § ^ ` é ù è ¨ # $ § Ä Ö Ü ^ ` ä ö ü β £ $ @ [ ] ^ ` { | } ~ # $ @ Æ Ø Å ^ ` æ ø å ~ # ¤ É Ä Ö Å Ü é ä ö å ü # $ @ ° é ^ ù à ò è ì Pt $ @ ¡ Ñ ¿ ^ ` ¨ ñ } ~ # $ @ [ ¥ ] ^ ` { | } ~ # ¤ É Æ Ø Å...