Epson M248B - User Manual

About Models of this Product Gloss Black Ink/Matte Black Ink You can select either gloss black (BK) and matte black (MK) for the type of black ink you want to use. The printerprompts you to select it when you turn on the printer for the first time. Supported paper types vary by the black ink type. S...

Product and Driver Versions Use the product with a combination of latest versions of the product firmware, printer driver, and utility. U “Downloading the Latest Version” on page 4 How to Check the Product Version You can check the version of your product firmware by printing the status sheet. Check...

Safety Precautions To ensure safe use of the product, be sure to read this manual and the other instruction manuals supplied with theproduct before use. Store this manual in a safe place so that you can resolve any unclear points regarding theproduct at any time. Cautions on Installation ! Warning D...

❏ Do not connect cables in ways other than those mentioned in this manual. Doing so may cause fire. It mayalso damage the other connected devices. ❏ Do not touch the areas inside the product other than those mentioned in this manual. Doing so may causeelectric shock or burns. ❏ Do not insert metal o...

Cautions on Ink Cartridges ! Caution ❏ The ink cartridges that can be used differ depending on the model number of the product. Use ink cartridgessuitable for the model number of your printer. U “Ink Cartridge” on page 80 ❏ Shake new ink cartridges well before installing them. ❏ Do not touch the IC ...

Cautions on the Maintenance Box ! Caution ❏ Store in a place out of reach of children. Do not drink any adhered ink. ❏ Do not disassemble or modify the maintenance box. Doing so may cause ink to get into eyes or onto skin. ❏ Do not touch the IC chip on the maintenance box. ❏ If a maintenance box tha...

Caution Label The labels affixed to the product indicate the following cautions. ! Caution Do not touch the blade of the auto cutter with a hand. Doing so may cause injury. ! Caution Do not touch the movable blade of the auto cutter with a hand. Doing so may cause injury. As thelabel is affixed to t...

Supported Paper This section describes about shape, form, size and type of paper that can be used by this printer, and paper thatcannot be used. For more details, see the CW-C4000 Series Technical Reference Guide. Paper Shape/Form/Size Forms of paper Paper shapes Paperwidth(mm) Backingpaperwidth(mm)...

Forms of paper Paper shapes Paperwidth(mm) Backingpaperwidth(mm) Labelwidth(mm) Gapbetweenlabels(mm) Die-cut label without black marks *1 Fanfold paper --- 50 to 112 46 to 108 2.0 to 6.0 Wristband paper without black marks *1 Roll paper Contact qualified service personnel for advice. --- --- --- *1:...

Paper That Cannot Be Used Do not load paper like the following. Such paper will cause paper jams and print stains. ❏ Thermal paper ❏ Paper joined together by tape, etc. ❏ Paper joined to the core by tape, etc. ❏ Paper of A size, B size, etc. CW-C4000 Series User’s Guide Before use 17

Part Names and Functions This section describes the main operation parts. Front No. Name Description 1 Release lever Pull this lever towards you to open the front cover. 2 Lock lever (paper ejection guides) Press down this lever to enable adjustment of the paper ejection guides. Pull up this lever u...

Inside No. Name Description 1 Lock lever (roll paper guides) Pull up this lever to enable adjustment of the roll paper guides. Push down this lever to lock the roll paper guides. 2 Roll paper guides These guides are for fixing the roll paper in place. Adjust them to matchthe paper width. 3 Shutter A...

Rear No. Name Description 1 Lock lever (fanfold paper guides) Pull up this lever to enable adjustment of the fanfold paper guides. Pull down this lever to lock the fanfold paper guides. 2 Fanfold paper guides These guides are for preventing the paper from getting out of positionwhen fed into the pri...

Connectors No. Name Description 1 Wire saddle Pass the USB cable through this saddle to prevent disconnection of thecable. 2 Power connector Connect the power cable. 3 LAN port Connect a LAN cable. 4 USB B port Connect a USB Type B cable. 5 USB A port (for connecting an optionaldevice) Connect the o...

Operation Panel No. Name Description 1 LED The status of the printer can be checked from the flashing of the LEDs. For more details, see the CW-C4000 Series Technical Reference Guide. ❏ (power) LED Stays on while the printer is on. Flashes during printing or chargingink. ❏ Status LED Stays on or fla...

Basic Operation This chapter describes the basic operating procedures of the printer. Turning On or Off Turning the Power On Hold down the (power) button until the (power) LED lights up. Turning the Power Off Hold down the (power) button until a power-off confirmation message is displayed. Then sele...

Checking the Printer Status The status of the printer can be checked from the lighting and flashing of the LEDs, and from the printer screen. Also, by printing the status sheet, you can check the printer settings and condition of the nozzles. U “Printing Status Sheet” on page 28 Checking the Paper I...

Printing Status Sheet By printing the status sheet, you can check the firmware version and printer settings such as the print mode andmedia detection settings. The following types of status sheets can be printed from the operation panel. [Menu] - [Printer Status/Print] - [Print Status Sheet] Note Wh...

Replacing the Ink Cartridges This section describes how to replace the ink cartridges. ! Caution Carefully read the cautions on handling before installing the ink cartridges. U “Cautions on Ink Cartridges” on page 11 Checking Amount of Ink Remaining You can check approximate remaining amount of ink ...

Replacing the Maintenance Box This section describes how to replace the maintenance box. ! Caution Carefully read the cautions on handling before setting the maintenance box. U “Cautions on the Maintenance Box” on page 13 Checking the Amount of Empty Space in the Maintenance Box You can check approx...

Printer Driver Settings Set the basic items required for printing such as the size and form of media. The printer driver is equipped with a help function. Right-click an item and then click Help to display anexplanation on the item. You can also learn how to configure the printer driver with videos....

❏ Custom *: This setting is suitable for printing the roll paper included with the product. Width When Media Form is other than Continuous paper or Wristband Paper 21.4 to 108.0 mm Initial setting: 108.0 mm When Media Form is Continuous paper or Wristband Paper 25.4 to 108.0 mm Initial setting: 108....

❏ Continuous paper (no detection) ❏ Wristband (black mark detection) Media Saving Enabled only when [Full-page Label (no detection)] or [Continuous paper (no detection)] is selected as the [MediaForm]. ❏ Eliminate Lower Margin ❏ Eliminate Lower And Upper Margin ❏ No Saving (Initial setting) Media Co...

When Media Coating Type is Matte Paper, Synthetic, or Texture Paper ❏ Max Speed ❏ Speed ❏ Normal (Initial setting) ❏ Quality When Media Coating Type is Glossy Paper, Glossy Film, or High Glossy Paper ❏ Normal ❏ Quality (Initial setting) ❏ Max Quality Note ❏ When [Epson Preferred Color] is selected a...

Notification ❏ None (Initial setting) ❏ Beep at Cut ❏ Beep at Job End ❏ Beep at Collate End Note Regardless of the printer driver setting described above, the buzzer will not sound if the buzzer settingof the printer is disabled. Pause ❏ None (Initial setting) ❏ Pause at Cut ❏ Pause at Job End ❏ Pau...

Loading and Replacing Paper This section describes how to load and replace paper. The procedure differs depending on whether to supply paperfrom inside or outside the printer. Videos that show the procedure are also available. Click the URL below to view the videos. < https://support.epson.net/p_...

Loading Roll Paper ! Caution After turning on the printer, wait until the home screen is displayed, and then open the front cover. Ifyou open the cover before the home screen is displayed, the printer may fail to load the papercorrectly. A Turn the printer on. B Open the front cover. C If the paper ...

Loading Fanfold Paper ! Caution After turning on the printer, wait until the home screen is displayed, and then open the front cover. Ifyou open the cover before the home screen is displayed, the printer may fail to load the papercorrectly. A Turn the printer on. B Open the front cover. C Open the r...

Adjusting the Shutters Inside the front cover, there are shutters for adjusting paper suction for during printing. The shutters need to be correctly opened/closed to match the paper width used. To open/close them, move themwith a finger. Furthermore, the paper width can be checked on the label at th...

How to Remove Paper A Check that the printer has been turned on. B Open the front cover. C Remove roll paper or paper core from the printer. D Close the front cover. CW-C4000 Series User’s Guide Basic Operation 53

Maintenance This chapter describes how to carry out maintenance of the printer. Cleaning the Exterior A Turn the printer off and then disconnect the power cable from the outlet. B Wipe off any dirt with a dry cloth or cloth that has been slightly dampened. See the Technical Reference Guide for clean...

Cleaning the Platen If there is ink adhered to the platen, hands or paper may become dirty. Furthermore, if the holes in the platenbecome blocked by dirt, ink soiling inside the platen may occur. Use the non-woven fabric or cotton swabs to clean the platen by following the steps below. ! Caution ❏ D...

Cleaning the Auto Cutter The fixed blade of the auto cutter may become unable to cut cleanly due to the adhesive of label paper adhering toit. Perform cleaning by following the steps below. A Turn the printer off and then disconnect the power cable from the outlet. B Open the front cover and remove ...

Cleaning the Print Head If the nozzles are clogged, faint colors, banding, or unintended colors appear on printouts. When such print qualityproblems occur, print nozzle check patterns and check for nozzle clogging. Example of the nozzle check patterns with gloss black ink Normal Clogging When the pr...

Note Printing the nozzle check pattern with black mark detection enabled may increase the amount ofremaining paper required. It is recommended to disable the black mark detection even when printingthe pattern on paper with black marks. Die-cut label (included roll paper) When printing the pattern on...

Head Cleaning If nozzles are clogged, run a print head cleaning. Run [Power Cleaning] only when nozzle clog is not cleared byrunning [Print Head Cleaning]. To run a print head cleaning, select the menu as described below. c Important ❏ Do not turn off the power or open the covers during head cleanin...

Troubleshooting This chapter describes how to resolve problems. For troubleshooting information that is not described here, see theCW-C4000 Series Technical Reference Guide. A Message is Displayed on the Operation Panel Message Solution and Reference Information Paper feed error. Load the paper or c...

Problems with Print Quality Horizontal White Banding Cause Solution and Reference The nozzles are clogging. Print the nozzle check patterns to check the nozzles for clogging. U “Printing Nozzle Check Patterns” on page 59 If the nozzles are clogging, run a print head cleaning. U “Cleaning the Print H...

Printed Characters Look Blurred Cause Solution and Reference The outside shutters on the platen, whichare not needed to be opened for thepaper, are open. Air flow from the outside shutters adversely affect the printing operation andmay cause blurred print. Set the shutters on the platen according to...

Printing from a computer is impossible or becomessuddenly impossible Checking Whether the Printer Driver Is Installed Check whether or not the required software and applications are installed on the computer. To print with this printer, a printer driver is required. Check whether or not the printer ...

Roll Paper is Jammed A Open the front cover. B Remove the jammed paper. C Pull out the leading edge of the roll paper, and then close the front cover. CW-C4000 Series User’s Guide Troubleshooting 70

Fanfold Paper is Jammed A Open the front cover. B Cut out the jammed paper. C Open the rear cover and then remove the jammed paper. D Close the rear cover. CW-C4000 Series User’s Guide Troubleshooting 72

Specifications This chapter describes the specifications of the printer. Product Specifications Item Specifications Printing method Serial inkjet, dot matrix method Four-color printing Paper feed method Forward and reverse friction feed Cutting type of the auto cutter Full cut (cuts paper completely...

Electrical Specifications Item Specifications Power supply Dedicated AC adapter (AC ADAPTER, K1, Model number: M248B) Rated voltage 42 V DC Rated current 1.38 A Powerconsumption Operating * Approx. 28.2 W on average Standby Approx. 2.6 W on average Power off Approx. 0.13 W on average *Based on Epson...

Overall Dimensions Item Specifications Height 285 mm Width 310 mm Depth 283 mm Unit: mm With OT-PT40 Installed *1 *2 Unit: mm *1: When paper tray is extended *2: When paper tray is retracted CW-C4000 Series User’s Guide Specifications 77

Environmental Specifications Temperature/humidity Printing 5 to 35°C, 20 to 80%RH without condensation (the blue-colored range in the graph) Barcode printing 15 to 35°C, 20 to 85% RH without condensation Storage When packed (Ink not charged) -20 to 60°C, 5 to 85% RH without condensation ( When -20°C...

Paper Specifications The following types of paper can be used with the printer. Paper Type When using Matte Ink When using Gloss Ink Plain paper ✓ - Matte paper ✓ ✓ Texture Paper ✓ - Synthetic ✓ ✓ Wristband paper ✓ - Glossy paper - ✓ Glossy Film - ✓ High Glossy Paper - ✓ CW-C4000 Series User’s Guide...

Ink Cartridge Modelnumber CW-C4000u SJIC41P-BK, SJIC41P-MK, SJIC41P-C, SJIC41P-M, SJIC41P-Y CW-C4000e SJIC42P-BK, SJIC42P-MK, SJIC42P-C, SJIC42P-M, SJIC42P-Y CW-C4010 SJIC42P-BK, SJIC42P-MK, SJIC42P-C, SJIC42P-M, SJIC42P-Y CW-C4020 SJIC43P-BK, SJIC43P-MK, SJIC43P-C, SJIC43P-M, SJIC43P-Y CW-C4030 SJI...

Maintenance Box Model number SJMB4000 Type Maintenance box with integrated waste ink absorbing material Storagetemperature Transporting (withoutunpacking) -20 to 60°C (within 5 days at 60°C) Storage (withoutunpacking) -20 to 40°C (within 1 month at 40°C) Installed -20 to 40°C (within 1 month at 40°C...

Appendix Consumables and Options Consumables and options for this product are available. They can be purchased from sales representatives. Visit the URL below for more details. < https://epson.sn > Ink Cartridge Four ink cartridge colors are used. Black ink can be selected from gloss black and...

Maintenance Box The maintenance box is a box used to collect waste ink. The maintenance box available for this product is: Model number: SJMB4000 Genuine Maintenance Box Recommended For the best performance of the printer, it is recommended to use a genuine Epson maintenance box. Use of anon-genuine...

Restriction of Use When this product is used for applications requiring high reliability/safety such as transportation devices related toaviation, rail, marine, automotive etc.; medical equipment; disaster prevention devices; various safety devices etc.;or functional/precision devices etc., you shou...

Notes (1) All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, ortransmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,without the prior written permission of Seiko Epson Corporation. (2) The content of thi...