Epson EPL-5700- Manual

Page 2 - Supplement; Installing the Printer Driver; Run

Supplement This supplement includes update information for the EPL-5700. Installing the Printer Driver Please change the first sentence of step 6 at page 13 of your Getting Ready! manual. Replace: If you inserted the CD-ROM in drive D, click OK. With: In you inserted the CD-ROM in drive D, type D: \...

Page 3 - EPSON Status Monitor Utility; Thin; Remote Control Panel Utility; Reference Guide with the following:; Paper Type

5. [Excluding Windows NT 3.51 users]: In the dialog box that appears, double-click Install Font Manager; or you can install by selecting Install Font Manager and then clicking the arrow at the top right. [For Windows NT 3.51 users only]: In the dialog box that appears, double-click Install Screen Fo...

Page 4 - Use of controls or adjustments or performance of procedures

Replacing the developer cartridge Please disregard the “Toner Out” description in chapter 6 (such as on pages 6-3 or 6-26) of your Reference Guide. Replace the developer cartridge, when the “Toner Low” message appearsand the printed image becomes light or faint. Safety Information Please change the ...

Page 5 - Printer Parts; BF

Printer Parts Proof Sign-off:Nishi _______ Hoadley _______ extensionoutput tray latch control panel paper tray printer cover power switch manual feedslot r0-1 AC inlet Type B interface connector (option) Serial interfaceconnector Parallel interfaceconnector paper path selector cor-1 BF Kt wk Rev.B A...

Page 6 - Laser Printer; Reference Guide

Laser Printer All rights reserved. No part of this publication may be reproduced, stored in a retrievalsystem, or transmitted in any form or by any means, mechanical, photocopying, recording,or otherwise, without the prior written permission of SEIKO EPSON CORPORATION. Nopatent liability is assumed ...

Page 7 - Declaration of Conformity; SEIKO EPSON CORPORATION; ii

Declaration of Conformity According to ISO/IEC Guide 22 and EN 45014 Manufacturer: SEIKO EPSON CORPORATION Address: 3-5, Owa 3-chome, Suwa-shi,Nagano-ken 392 Japan Representative: EPSON EUROPE B.V. Address: Prof. J. H. Bavincklaan 5 1183 AT AmstelveenThe Netherlands Declares that the Product: Produc...

Page 8 - Contents; Getting Started; Chapter 1; iii

Contents Getting Started About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1About Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3Options . . . . . . . . . . . . . . . . . . . . ...

Page 9 - iv

Chapter 2 Understanding Your Printer Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2Indicator lights . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3Buttons . . . . . . . . . . . . . . ....

Page 11 - vi

Chapter 6 Troubleshooting and Maintenance Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . 6-4 Paper jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4Operational problems . . . . . . . . . . . . . . . . . . . . . . . 6-13Printout problems . . . . . . . . . . ....

Page 12 - vii

Options and Consumables . . . . . . . . . . . . . . . . . . . . . . . A-17 500 Sheet Lower Paper Cassette . . . . . . . . . . . . . . . . . . A-17Face Up Tray (C81286 ) . . . . . . . . . . . . . . . . . . . . . . A-17Developer cartridge (S050010) . . . . . . . . . . . . . . . . . . . A-18Photoconduc...

Page 13 - Glossary; viii

Appendix D Working with Fonts Printer and Screen Fonts . . . . . . . . . . . . . . . . . . . . . . . . D-2Available Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-3Adding More Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . D-5 Downloading fonts . . . . . . . . . . . ....

Page 14 - To get started with your laser printer, please:; About This Guide

Getting Started The EPSON EPL-5700 printer combines high performance andreliability with a wide range of features. To get started with your laser printer, please: o Read the safety information, laser printer precautions, andimportant safety instructions in this section. o Use your Getting Ready! gui...

Page 15 - About Your Printer; LaserJet 4

Chapter 5, “Remote Control Panel Utility,” describes theprinter settings that can be modified with the Remote ControlPanel utility. Read this chapter if you are not able to modifyprinter settings from your software. Chapter 6, “Troubleshooting and Maintenance,” gives helpfulinformation for what to d...

Page 16 - Features; High-quality printing; The printer comes with a selection of 14 scalable TrueType; Toner Save Mode

The printer is easy to install and use. You simply set up theprinter, connect it to your computer, and install the printerdriver as described in the Getting Ready! guide. The printer supports ECP mode in Windows 95. ECP mode isuseful for high-speed data transfer and bidirectionalcommunication with y...

Page 17 - Options; ENERGY; Laser safety

Options The printer comes with built-in bidirectional parallel interface,serial interface, and 4 MB of memory, which can be expandedup to 36 MB. You can also install an additional Type-BEthernet, serial, coax, or twinax interface. The 500 Sheet LowerPaper Cassette (C81287 ] ), automatically feeds up...

Page 18 - For European users; United Kingdom

For European users United Kingdom The EPL-5700 is a page printer which utilizes a semiconductorlaser. There is no possibility of danger from the laser, provided theprinter is operated according to the instructions in the guidesprovided. Since radiation emitted by the laser is completely confinedwith...

Page 19 - CDRH regulations

VAROITUS!Laitteen käyttäminen muulla kuin tässä käyttöohjeessamainitulla tavalla saattaa altistaa käyttäjän turvallisuusluokan1 ylittävälle näkymättömälle lasersäteilylle. VARNING!Om apparaten används på annat sätt än i dennabruksanvisning specificerats, kan användaren utsättas förosynlig laserstrål...

Page 20 - Laser safety labels

Laser safety labels w Warning:Use of controls, adjustments, or performance of proceduresother than those specified in this guide may result inhazardous radiation exposure. Your printer is a Class 1 laser product as defined in IEC 825specifications. The label shown below is attached in countrieswhere...

Page 21 - Internal laser radiation; Wave Length

Internal laser radiation Max. Radiation Power 5.0 × 1 0 - 4 W Wave Length 780 ± 20 nm This is a Class IIIb Laser Diode Assembly that has an invisiblelaser beam. The printer head unit is NOT A FIELD SERVICEITEM. Therefore, the printer head unit should not be openedunder any circumstances. For Denmark...

Page 22 - Ozone safety; Ozone emission

Ozone safety Ozone emission Ozone gas is generated by laser printers as a by-product of theprinting process. Ozone is produced only when the printer isprinting. Ozone exposure limit The recommended exposure limit for ozone is 0.1 parts permillion (ppm) expressed as an average time-weightedconcentrat...

Page 23 - Laser Printer Precautions

Laser Printer Precautions This printer uses laser technology. The following list ofprecautions applies whenever you open the printer cover. Even if you are familiar with other types of printers, be sure to follow these precautions carefully to ensure safe, efficientoperation. o Be careful not to tou...

Page 26 - Important Safety Instructions; Read all of these instructions before operating your printer.

Hinweis: Die Geräteanschlußleitung muß den einshlägigen Normen genügen.Es muß eine dreiadrige Leitung verwendet werden.Die Anshlußleitung darf nicht leichter als H05VV-F order H05VVH2-Fsein. Maschinenlärminformations-Verordnung-3. GSGV, 18. 01. 1991: Derarbeitsplatzbezogene schalldruckpegel beträgt ...

Page 27 - Never spill liquid of any kind on the printer.; A. When the power cord or plug is damaged or frayed.

o If you use an extension cord, make sure that the total of theampere ratings on the products plugged into the extensioncord does not exceed the extension cord ampere rating.Also, make sure that the total of all products plugged intothe wall outlet does not exceed 15 amperes. o Never push objects of...

Page 28 - For United Kingdom Users; Use of options; This appliance must be earthed. Refer to rating plate; If you need to fit a plug:

For United Kingdom Users Use of options Epson (UK) Limited shall not be liable against any damages orproblems arising from the use of any options or consumableproducts other than those designated as Original EPSONProducts or EPSON Approved Products by Epson (UK)Limited. Safety information Warning: T...

Page 30 - Using Your Printer

Chapter 1 Using Your Printer Proof Sign-off:Nishi _______ Hoadley _______ Controlling the Printer . . . . . . . . . . . . . . . . . . . . . . . 1-2 Accessing the printer driver . . . . . . . . . . . . . . . . . . 1-2Remote Control Panel Utility . . . . . . . . . . . . . . . . . . 1-3 Intelligent Emu...

Page 31 - Controlling the Printer; Accessing the printer driver

Controlling the Printer There are two ways to control your printer and change itssettings: o The printer driver (for Windows users) o The Remote Control Panel utility (for DOS users) Normally, you use the printer driver to control your printer.The printer driver allows you to easily make the most co...

Page 32 - Remote Control Panel Utility, be sure to read the

o To access the driver from Windows NT 3.51, double-clickthe Control Panel icon in the Main program group, then double-click the Printers icon. Double-click your printer icon and select Properties from the Printers menu. Make sure your printer is selected and click Setup . o To access the driver fro...

Page 33 - Paper Handling; Please note the following points.

Note:If the printer is shared by more than one user, these settings may bechanged by other users. Even if the Remote Control Panel windowshows your desired settings, always click the Send button to apply your settings. See Chapter 5 for more about the Remote Control Panel. Intelligent Emulation Swit...

Page 34 - Loading the paper tray; Fan a stack of paper, and align the edges by tapping the stack

Loading the paper tray You can load up to 150 sheets of plain paper into the papertray. To load paper, follow these steps: 1. Lift off the tray cover. 2. Fan a stack of paper, and align the edges by tapping the stack on a flat surface. Adjust the paper guides to match thepaper size you are using. In...

Page 36 - Loading paper manually; Manual Feed

4. Raise or lower the paper support. Note:If you want to print on paper heavier than 90g/m2 (24 lb) or onspecial paper (such as envelopes, labels, or transparencies), see“Printing on Special Paper” on the next page. Loading paper manually Follow these steps to load a single sheet of paper from thema...

Page 37 - Printing on special paper

3. Insert a single sheet with the printable side up, as far as it will go into the manual feed slot above the tray cover.Adjust the paper guides to match the paper size you areusing. 4. Send the print data from the computer. The Continue light on the control panel flashes rapidly. 5. Press the Conti...

Page 38 - Envelopes; ) in the paper tray. If you want to print on heavy; Labels

Envelopes You can load five to ten envelopes depending on thickness(60 to 90 g/m 2 ) in the paper tray. If you want to print on heavy envelopes (over 90 g/m 2 ), you need to feed them one at a time manually. Load envelopes with the flap-side down. The printing quality on envelopes may be irregular b...

Page 39 - Transparencies

Transparencies You can load up to five transparencies in the paper tray.However, you may need to feed some types of transparenciesone sheet at a time in the paper tray, or load them manually. You can use only overhead projector transparencies andadhesive drafting film made for use with laser printer...

Page 40 - Chapter 2; Ktwk; Understanding Your Printer

Chapter 2 Understanding Your Printer Proof Sign-off:Nishi _______ Hoadley _____________________ Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2Indicator lights . . . . . . . . . . . . . . . . . . . . . ....

Page 41 - Control Panel; Overview

Control Panel Note:To change the printer settings, such as print density or RITech, usethe printer driver or the Remote Control Panel utility. You cannotmake the printer settings by the control panel. Overview The printer control panel gives you control over some printeroperations. The panel is made...

Page 42 - Indicator lights

Indicator lights Paper Displays a non-flashing light when a generalpaper error, or “Printer Open” error has occurred. Flashes when a specific paper error, Paper Out, or Check Paper Size, has occurred.See Chapter 6 for troubleshooting. Toner Displays a non-flashing light when it is time to change the...

Page 43 - Buttons; Use this button in combination with the; Optimizing Print Quality; Using RITech; The RITech setting

Buttons Alt Use this button in combination with the Continue button or the Form Feed button. Continue Enables the printer to resume printing aftercertain maintenance-required conditions orerrors have been cleared. If used incombination with the Alt button, the printer is reset. Form Feed When the pr...

Page 44 - Adjusting print density; EPRCP

To change the RITech setting, follow these steps: Using the printer driver:Check or uncheck the RITech check box on the Panel menu inthe printer driver. Using the Remote Control Panel utility:Bring up the Remote Control Panel utility by typing EPRCP at the DOS prompt; select the appropriate emulatio...

Page 45 - Enhanced MicroGray; To use the Enhanced MicroGray setting, follow these steps:

Note:Increasing the print density increases toner consumption. If you selectdarker print, you may need to replace the developer cartridge moreoften. Enhanced MicroGray Enhanced MicroGray (Enh. MG) is EPSON’s new printertechnology created especially for high quality output of photosand other images w...

Page 46 - Chapter 3

Chapter 3 Options Proof Sign-off:Nishi _______ Hoadley _______ Printer Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 500 Sheet Lower Paper Cassette . . . . . . . . . . . . . . . . . . . . 3-3 Installing the lower paper cassette . . . . . . . . . . . . . . . . 3-3Loading pap...

Page 47 - Printer Options; Optional memory module expands your printer’s memory.

Printer Options You can add to your printer’s capabilities by installing any ofthe following options: o 500 Sheet Lower Paper Cassette (C81287 ] ) increases paper feeding capacity (up to 500 sheets of A4 size paper). o Face Up Tray (C81286 ] ) enables face-up output. o Optional memory module expands...

Page 48 - 00 Sheet Lower Paper Cassette; Installing the lower paper cassette; Remove all interface cables from the interface connectors.

500 Sheet Lower Paper Cassette The optional lower paper cassette gives you a third papersource, in addition to the standard paper tray and manual feedslot. This section describes how to install the cassette and loadpaper. Installing the lower paper cassette 1. Turn off the printer. 2 Unplug the prin...

Page 49 - Loading paper into the lower paper cassette; Pull out the paper tray from the paper cassette, if necessary.

6. Make sure the printer’s power switch is turned off, then plug the power cord into the printer and into an electrical outlet. 7. Turn on the printer. To confirm that the lower paper cassette is installed correctly,print a status sheet by pressing the control panel button. Thelower paper cassette w...

Page 51 - Face Up Tray; Installing the Face Up Tray; Install the Face Up Tray by sliding the mounting pins into

Face Up Tray The printer normally outputs paper face down on top of theprinter. If you want face-up output, you can install the optionalFace Up Tray(C81286 ] ). This tray gives you immediate viewing of your printed output and is recommended forprinting on media such as labels and transparencies that...

Page 52 - Using the Face Up Tray; Memory Module; Access speed of 60 ns or less

Using the Face Up Tray The printer is factory set for face down output. After installingthe Face Up Tray, you can switch the paper path selectorbetween face up and face down. Memory Module By installing a Single In-line Memory Module (SIMM), you canincrease printer memory up to 36MB (printer default...

Page 53 - Installing a memory module; Unplug the power cable from the electrical outlet.

Installing a memory module 1. Turn off the printer. w Warning:To avoid electrical shock, do not attempt to install aSIMM unless the printer is turned off. 2. Unplug the power cable from the electrical outlet. 3. Pull out the paper cassette, if necessary. 4. Turn the printer so its right side faces y...

Page 56 - Plug the power cord back in and turn on the printer.

c Caution:When replacing the shield cover, be sure not to pinch thewires inside the printer between the printer case and theshield cover. 11. Replace the printer’s side cover. 12. Gently close the printer cover. 13. Plug the power cord back in and turn on the printer. To verify that memory is correc...

Page 57 - Removing a memory module; Perform steps 1 through 7 in the previous section to access the

If an incorrect amount of memory is shown on the status sheet,turn off the printer and review the steps above to make sureyou correctly installed the SIMM. If the amount of RAM is stillincorrect, contact your dealer or a qualified service person forassistance. Removing a memory module 1. Perform ste...

Page 58 - ROM Module; Installing a ROM Module; You can install the EPSONScript Level 2 Package (C83229

ROM Module Installing a ROM Module You can install the EPSONScript Level 2 Package (C83229 ] ) using the same basic steps as those used to install the memorymodule. 1. Perform steps 1 through 7 in “Installing a memory module” section to access the printer’s RAM slots. 2. Make sure the printer has th...

Page 59 - Removing a ROM Module; Optional Interfaces

Removing a ROM Module 1. Perform steps 1 through 7 in “Installing a memory module” section to access the printer’s RAM slots. 2. Push the metal switch to release the ROM module. Optional Interfaces This section describes how to install the optional interface cardslisted below. To add a direct connec...

Page 60 - Installing an Interface Card; Follow the steps below to install an optional interface card.

The twinax interface is compatible with the following IBMsystems: AS-400, System 36, 5251 (model 12), System 34, System38, and 5294. When equipped with the EPSON twinax interface,the printer can be used in place of the following IBM systemprinters: 4210, 5224 (models 1 and 2), 5256 (models 1, 2, and...

Page 62 - Chapter 4

Chapter 4 EPSON Status Monitor Utility Proof Sign-off:Nishi _______ Hoadley _______ EPSON Status Monitor Utility Overview . . . . . . . . . . . . 4-2 Installing the Status Monitor Utility . . . . . . . . . . . . . . . 4-2 Accessing the Status Monitor . . . . . . . . . . . . . . . . . . . 4-3 For Win...

Page 63 - EPSON Status Monitor Utility Overview; This utility can only monitor local printers from Windows 3.1.; Installing the Status Monitor Utility; Insert the CD-ROM that comes with your printer into your

EPSON Status Monitor Utility Overview The EPSON Status Monitor is a utility program that monitorsyour printer and gives you information about the current statusof the printer, including the amount of toner. If a print erroroccurs, the Status Monitor also provides you with a messagedescribing the err...

Page 64 - Accessing the Status Monitor; For Windows 95 and Windows NT 4.0

3. For Windows 95 and Windows NT 4.0 users: click Start , then choose Run . For Windows 3.1, Windows 3.11 for Workgroups,Windows NT 3.51 users: make sure the Program Managerwindow is open, and then choose Run on the File menu. 4. Type D:\EPSETUP (or E:\EPSETUP ); then click OK . 5. In the dialog box...

Page 65 - Accessing Online Help

For Windows NT 3.51, Windows 3.11 for Workgroups,and Windows 3.1 1. Make sure Windows is running, and the Program Manager window is open. 2. Double-click the EPSON Status Monitor folder. 3. Double-click the EPSON Status Monitor icon. The Status Monitor appears. To close the Status Monitor, click the...

Page 66 - Network System Requirements; For Windows 95; Microsoft DLC is not installed.; For Windows 3.11 for Workgroups; Setting up Your Printer on a Network

Network System Requirements To use the EPSON Status Monitor in your network system,make sure the IP address for the Ethernet card installed in yournetwork configuration is as follows. For Windows 95 Make sure: o ODI driver is not selected as the network interface carddriver. o Microsoft DLC is not i...

Page 67 - To set up your printer as a network printer, follow these steps:; radio button then click

o To use your printer as a network printer, install both the printerdriver and the EPSON Status Monitor utility in your computer(described in this chapter). For instructions on how to install theprinter driver, see "Installing the Printer Driver" in yourGetting Ready! guide. To set up your p...

Page 70 - Chapter 5

Chapter 5 Remote Control Panel Utility Proof Sign-off:Nishi _______ Hoadley ______________ Remote Control Panel Utility Overview . . . . . . . . . . . . . 5-2 When to use the Remote Control Panel utility . . . . . . . . 5-2Installing the Remote Control Panel utility . . . . . . . . . 5-3Accessing th...

Page 71 - Remote Control Panel Utility Overview; When to use the Remote Control Panel utility; Note

Remote Control Panel Utility Overview Note:Before using the Remote Control Panel Utility, be sure to read theREADME file located on Remote Control Panel CD-ROM. This filecontains important information about this utility. The Remote Control Panel utility is software that allows you tochange printer s...

Page 72 - Installing the Remote Control Panel utility; Accessing the Remote Control Panel; Enter

Installing the Remote Control Panel utility To install the utility, follow these steps: 1. Insert the CD-ROM containing the utility into your computer’s CD-ROM drive. 2. Type RCP_UK\SETUP at the DOS prompt and press Enter . D:\RCP_UK\SETUP 3. Follow the instructions on the screen to install the util...

Page 73 - LaserJet 4 Mode

Note:PS Mode is available only when the EPSONScript Level 2 option isinstalled. LaserJet 4 Mode The main menu displays the current printer settings for theselected printer mode. The buttons on the left open dialogboxes so you can change the settings listed under Printer Status. lj41 L Ktwk Rev.B Ref...

Page 76 - Page Setup Options; Clicking the

I239X Mode Page Setup Options Clicking the Page Setup button on the Remote Control Panel menu opens the following menu: I2391 lj47 R Ktwk Rev.B Reference Guide A5 size Chapter 5 ’97/12/11 DR, pass 0 Remote Control Panel Utility 5-7

Page 79 - Type Options

Skip Blank Page (LaserJet4 only) Turns the Skip Blank Page mode on. When turned on, theprinter skips pages that have no images or characters allowingyou to save paper. Next (I239X only) Turn to the next page. Prev (I239X only) Turn to the previous page. Type Options Clicking the Type button on the R...

Page 81 - Printer Setup Options

Note: o The following symbol sets cannot be selected with the Swiss 721SWM and Dutch 801 SWM fonts: PsMath, MsPublishing, VeMath, Math-8, and PiFont. o The characters 9Bh to 9Fh in the VeInternational and VeUSsymbol sets cannot be printed when either the Swiss 721 SWM orDutch 801 SWM font is selecte...

Page 82 - and reprint your data. This reduces the amount

Page Protect This list lets you use the Page Protect function. This allows youto allocate additional printer memory for printing data. Youmay need to use Page Protect if you are printing a highlycomplex page. If a Print Overrun error occurs, change thesetting to ON and reprint your data. This reduce...

Page 84 - Others Options; GL2 mode; GLlike

Others Options Clicking the Other s button brings up the following dialog box. This menu is not available in LaserJet4 mode. GL2 mode GL-Mode Selects the mode, GLlike or LJ4GL2 . Scale Switches between original size or reduced size printing. Also,determines the reduction scale for reduced printing. ...

Page 86 - PS mode; ERR SHEET

Pen0, Pen1, Pen2, Pen3, Pen4, Pen5, Pen6 Selects the line width. You can select a value from 0.05 mm to5.00 mm, in increments of 0.05 mm. Pen 3-6 are available onlyin GLlike mode. PS mode Note:This mode is available only when the EPSONScript Level 2 option isinstalled. ERR SHEET Specifies whether th...

Page 90 - More Options; More

Character Set (I239X only) Selects the character table 1 or 2. Next Turn to the next page. Prev Turn to the previous page. More Options Clicking the More button on the Remote Control Panel menu opens the following menu: If you are unable to make the settings available on the Moremenu from your softw...

Page 92 - Port Selection; Parallel Speed

CG Table (ESCP2, FX only) Selects the character tables. Character tables contain thecharacters and symbols used in different languages. Theprinter prints text based on the selected character table. Code Page (I239X only) Selects the character tables. Character tables contain thecharacters and symbol...

Page 95 - Emulation; Parallel

Emulation Use this mode to select the printer emulation mode. You canspecify different emulations for each interface; in other words,for each computer you connect. Since each emulation mode hasits own specific options, make settings in the LJ4 (LaserJet4),ESCP2, FX, I239X, PS*, or GL2 menus, as nece...

Page 96 - Chapter 6; Troubleshooting and Maintenance

Chapter 6 Troubleshooting and Maintenance Proof Sign-off:Nishi _______ Hoadley _______ Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . 6-4 Paper jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4Operational problems . . . . . . . . . . . . . . . . . . . . . . 6-13...

Page 99 - Warning; Problems and Solutions; Paper jam; The printer stops and the paper light is on

Warning Paper Toner Memory Continue FormFeed OnLine Check Paper Size f o o o o / n o / n Toner Low o f o o o / n o / n Image Optimum/Need Memoory o o f o o / n o / n n = On, f = Flashing, o = Off Problems and Solutions Most printer problems have simple solutions. Look throughthis section to find the...

Page 103 - Reinstall the photoconductor unit, then developer cartridge.

4. Remove any paper from the paper path. Note:If the paper is jammed at the fuser, grasp the bottom of paper andremove it. 5. Reinstall the photoconductor unit, then developer cartridge. 6. Close the printer cover. 42 d-1 L Ktwk rev.CReference Guide A5 size Chapter 6 ’97/12/24 DR, pass 0 6-8 Trouble...

Page 104 - Tap the edges of the paper stack on a flat surface and; Feed Jam at the printer; Remove the paper tray cover and the stack of paper.

7. Tap the edges of the paper stack on a flat surface and carefully reload it into the paper tray. (Do not reload curledor wrinkled sheets.) Printing automatically restarts from the page that jammed. Ifthe paper light stays on after removing all jammed paper, openand close the printer cover to clear...

Page 106 - Feed Jam when using the optional lower paper cassette; Remove the paper tray from the lower paper cassette.

Feed Jam when using the optional lower paper cassette Note:When a feed jam occurs, the jammed paper looks like the illustrationsbelow. 1. Remove the paper tray from the lower paper cassette. d-3 c-9 R Ktwk rev.CReference Guide A5 size Chapter 6 ’97/12/24 DR, pass 0 Troubleshooting and Maintenance 6-...

Page 108 - Preventing paper feed and paper jam problems; Be sure that you do not load too much paper in the tray.; Operational problems; The

Preventing paper feed and paper jam problems If you have frequent paper feed or paper jam problems, usethis checklist of corrective measures: o Use a higher-quality paper that is not too thin or rough.Some types of paper require using the manual feed slot. See“Loading paper manually” on page 1-7. o ...

Page 109 - Press

The printer doesn’t print and the On Line light is off. Press On Line once to put the printer on line (the On Line light comes on). The On Line light is on but nothing prints Your computer may not be properly connected to the printer.Perform the procedure described in “Connecting the printer tothe c...

Page 110 - Printout problems; The font selected with software commands won’t print.

Printout problems The font selected with software commands won’t print. The selected font is not supported by your printer. Be sure youhave installed the correct font. See Appendix D for moreinformation. Some or all of the printout is garbled or printed as asterisks If you use the Remote Control Pan...

Page 111 - Print quality problems; The background is dark or dirty.; Lighten the

Position of the printout is not correct Make sure that you are using the correct page length andmargin settings in your software program. Graphics don’t print correctly Make sure that your software program is set for the printeremulation you are using. For example, if you are using the LJ4emulation ...

Page 113 - Toner smudges

Turn off the printer. Take out the developer cartridge, shake itgently from side to side, and then reinstall it. If this does not solve the problem, install a new cartridge asdescribed on page 6-28. Then print several pages to check theprint quality. Toner smudges Your paper may be moist or damp. Do...

Page 115 - The printed image is light or faint; Darken the; The image is too dark; Non-printed side of the page is dirty

The printed image is light or faint Darken the Density setting on the Panel menu of your printer driver. Your paper may be moist or damp. The higher the moisturecontent in the paper, the lighter the printed output. Do notstore your paper in a humid or damp environment. Take out the developer cartrid...

Page 116 - Memory problems; Mem Overflow; and Page; Option Problems; Paper does not feed from the optional lower paper cassette

Memory problems Mem Overflow This message indicates that you need to simplify the page youare trying to print, change your memory allocation, or addmore memory to your printer. Try simplifying your page by reducing the number or size offonts or the number or size of graphics, or both. Image Optimum ...

Page 117 - Error Messages; If; Check Paper Size; Continue; Exit Jam

The lower paper cassette may not be installed properly. SeeChapter 3 for instructions on installing the lower paper cassette. Feed Jam when using the optional lower paper cassette See “Feed Jam when using the lower paper cassette,” on page 6-10. Error Messages This section contains an alphabetical l...

Page 118 - Lower the Print Quality setting to 300 dpi.

Feed Jam Paper is not feeding into the printer from the tray (or optionalpaper cassette) or has jammed on its way into the printer.Remove the jammed paper. See page 6-8 for feed jams in theprinter. See page 6-10 for feed jams in the optional papercassette. See page 6-13 for advice on preventing this...

Page 119 - Need Memory

If you continue to receive this message when printing aparticular page, try simplifying the page by limiting thenumber of graphics or reducing the number and size of fonts. Lower the Print Quality setting to 300 dpi. You can also add more memory to the printer as described inchapter 3. Need Memory T...

Page 120 - Paper Set; Print Overrun; Page Protect; Printer Open

Paper Set The paper loaded in the tray does not match the required papersize. Replace the paper with the correct size of paper and press Continue . Print Overrun The required time to process the print data exceeds the printengine speed because the current page is too complex. Press thecontrol panel ...

Page 121 - The printer is checking its system.; Toner Low

Reset All All printer settings have been reset to the user defaultconfiguration, the last settings that were saved. Service Req. eXXX A controller error or a print engine error has been detected.Write down the error number listed on the display and turn offthe printer. Wait at least five seconds and...

Page 122 - Warming Up; Resetting the Printer; Reset

Warming Up The printer is warming up. Resetting the Printer There are two ways to reset the printer. Reset Resetting the printer stops printing and clears the current printjob received from the active interface. You may want to resetthe printer when there is a problem with the print job itself andth...

Page 123 - Replacing Consumable Products; Up to 6,000 pages depending on the complexity of print jobs; Replacing the developer cartridge; Follow these steps to replace the developer cartridge.

Note:Performing reset all clears the print jobs received from all interfaces,so there is a chance of interrupting someone else’s job. Replacing Consumable Products Your printer uses two consumable components, which arelisted below along with their approximate life expectancy. Developer cartridge (S0...

Page 124 - Do not turn the cartridge upside down.

c Caution: You must completely open the printer cover when replacingthe developer cartridge; otherwise, you may damage theprinter. 3. Hold the cartridge by the handle and pull it straight up and out of the printer. w Warning : Do not touch the fuser, which is marked CAUTION HotSurface Avoid Contact....

Page 127 - Replacing the photoconductor unit

9. When turning on the printer, hold down the On Line and Form Feed buttons simultaneously for a few seconds until the Paper , Toner , and Memory indicator lights turn on. Release the buttons. Your printer’s toner counter is nowreset. Whenever you replace the developer cartridge, you shouldclean the...

Page 129 - Cleaning the Printer; Cleaning the inside of the printer

7. Reinstall the developer cartridge. 8. Press down the printer cover until it clicks shut. 9. When turning on the printer, hold down the On Line and Continue buttons simultaneously for a few seconds until the Paper , Toner , and Memory indicator lights turn on; then release the buttons. Your printe...

Page 130 - Removing spilled toner

3. Remove the developer cartridge and the photoconductor unit as described earlier in this chapter. 4. Remove any dirt inside the printer with a clean cloth. Do not use compressed air. If you have paper feed problems, clean thepaper roller by opening the roller cover, then clean theroller. 5. Replac...

Page 131 - Cleaning the printer case

If only a small amount of toner is present, carefully wipe outthe inside of the printer with a clean, dry cloth. If a large amount of toner is present, use a small vacuumcleaner (available from computer supply stores) to remove it.Then carefully wipe with a clean, dry cloth. c Caution:Toner and othe...

Page 132 - Transporting the Printer

Transporting the Printer If you need to transport your printer, carefully repack it usingthe original box and packing materials as follows: 1. Turn off the printer. 2. Lift off the paper-tray cover. Remove all paper from the tray. 3. Grasp the base part of the tray with both hands, press inward on t...

Page 134 - Appendix A; Technical Specifications

Appendix A Technical Specifications Proof Sign-off:Nishi _______ Hoadley ______________ A Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2 Printer . . . . . . . . . . . . . . . . . . . . . . . ....

Page 135 - Specifications

Paper Specifications Note:Since the quality of any particular brand or type of paper may be changed by themanufacturer at any time, EPSON cannot guarantee the quality of any type ofpaper. Always test samples of paper stock before purchasing large quantities orprinting large jobs. Paper Types: Plain ...

Page 136 - Printer; General

Envelopes: Monarch (3 7/8 × 7 1/2 inches) Commercial 10 (4 1/8 × 9 1/2 inches) DL (110 mm × 220 mm) C5 (162 mm × 229 mm) International B5 (176 mm × 250 mm) C6 (114 mm × 162 mm) c Caution:Only load paper sizes that are listed above. Printable area: 4 mm minimum margin on all sides Note:Printable area...

Page 137 - Environmental

Paper eject capacity(75g/m 2 paper): Face down 100 sheetsFace up 20 sheets with optional Face Up Tray Internal emulation: HP LaserJet4 emulation (LJ4 mode)HP-GL/2 emulation (GL2 mode)ESC/P 24-pin printer emulation (ESC/P2 mode)ESC/P 9-pin printer emulation (FX mode)IBM Proprinter emulation (I239X mo...

Page 138 - Electrical; Interface; Parallel interface

Electrical 110 V model 230 V model Voltage 90 V to 132 V 198 V to 264 V Rated frequency 50 Hz to 60 Hz ± 3 Hz 50Hz to 60Hz ± 3Hz Rated current 5.3 A 3.0 A Power consumption Less than 580 W Less than 580 W Power consumption *in Standby mode Less than 30 W Less than 30 W * No option installed This pro...

Page 143 - GND; CG

nFault/nDataAvail/nPeriphRequest Compatibility mode: Low signal indicates that an error occurred. negotiation phase: This signal is set high in order to authorize 1284compatibility. In nibble mode, after the host sets HostBusy (nAutoFd)high, this signal is set low in order to indicate that the trans...

Page 144 - Using the ECP mode in Windows 95

Using the ECP mode in Windows 95 To use the ECP mode with a Parallel (IEEE 1284-B compliant) connector,your computer must support the ECP mode. Note:The ECP mode is not available with Windows 3.1, 3.11 for Workgroups,Windows NT 3.51 and NT4.0. To use the ECP mode, follow these steps: 1. Make the ECP...

Page 145 - Serial Interface; Data format; Connector

Serial Interface The printer’s resident serial interface can be set for RS-232C operation.This interface has the following characteristics: Data format Word length: 7 or 8 bits Parity: None, odd, or even Stop bits: 1 or 2 Printer ready protocol: Enabled (XON/XOFF protocol set to ON) Baud rate (bits ...

Page 148 - Printers

Using the Serial Interface If you use a serial interface, you need to confirm that the printer and thecomputer are using the same serial settings. If the serial settings do notmatch, you must change the appropriate settings. The settings can bechanged either at the printer or computer. The default s...

Page 149 - Using the serial interface utility

3. Select the Details tab. 4. Click the arrow next to the Printer Port drop-down list. Then select aCOM (serial) port. 5. Click OK to save this setting. Using the serial interface utility You can use the serial interface utility that comes with your printer tospecify the port and the baud rate of yo...

Page 150 - Options and Consumables

Options and Consumables 500 Sheet Lower Paper Cassette Paper size: A4 (C81287 ] ) Paper weight: 60 to 90 g/m 2 (16 to 24 lb) Paper feed: Automatic feed delivery system Tray capacity up to 500 sheets (75 g/m 2 or 20 lb paper) Paper feed speed: For the first sheet, 21 seconds or less; subsequent sheet...

Page 152 - Appendix B; Symbol Sets

Appendix B Symbol Sets Proof Sign-off:Nishi _______ Hoadley _______ B Introduction to Symbol Sets . . . . . . . . . . . . . . . . . . . . . . B-2 In LJ4 Emulation Mode . . . . . . . . . . . . . . . . . . . . . . . . . B-3 International Set for ISO sets . . . . . . . . . . . . . . . . . . . . B-21 In...

Page 153 - Introduction to Symbol Sets

Introduction to Symbol Sets Your printer can access a variety of symbol sets. Many of these symbolsets differ only in the international characters specific to each language. Note:Normally, your software handles fonts and symbols, so you probably never needto adjust the printer’s settings. If you are...

Page 154 - In LJ4 Emulation Mode

In LJ4 Emulation Mode The following table lists the symbol sets available in LJ4 emulation mode.A table of the characters for each set is included later in this chapter. Symbol set name Symbol setID for ESC ( Available typefaces(see next page) Roman-8*(includes another 19 sets)Roman ExtensionECM94-1...

Page 172 - International Set for ISO sets

International Set for ISO sets To obtain the symbol sets listed below, substitute the characters in theANSI ASCII sets with the characters in the table below. Iso set ASCII code hex 23 24 40 5B 5C 5D 5E 60 7B 7C 7D 7E ANSI ASCII (0U) Norweg 1 (0D) French (0F) HP German (0G) Italian (0l) JlS ASCII (0...

Page 173 - In ESC/P 2 or FX Modes

In ESC/P 2 or FX Modes PC 437, 850, 860, 863,865 857, 852, BRASCII,Abicamp PC 437 OCR A EPSON Roman N × × × Courier SWC N N × × EPSON Sans serif N × × × EPSON Prestige N × × × EPSON Script N × × × Letter Gothic SWC N N × × Swiss 721 SWM* N N × × Dutch 801 SWM* N N × × OCR B × × N × OCR A × × × N *Av...

Page 175 - BRASCII Abicomp

PC857 (PcTurk2) PC852 (East Europe) BRASCII Abicomp PC857, 852 BRA,Abi L Ktwk Rev.C A5 size Appendix B 97/12/24 pass 0 B-24 Symbol Sets

Page 177 - International Character Sets

International Character Sets You can select one of the following international character sets usingeither SelecType or the ESC R command. For example, when you select“Italic France” in SelecType, the characters in the “France” row in thetable below are used in the italic character table. Country ASC...

Page 178 - Characters available with the ESC (^ command; In I239X Emulation Mode

Characters available with the ESC (^ command To print the characters in the table below, use the ESC (^ command. In I239X Emulation Mode Available symbol sets in I239X mode are PC437, PC850, PC860, PC863,and PC865. Refer to “ESC/P 2 or FX modes” in the previous section. Available fonts are EPSON San...

Page 180 - Appendix C; Command Summary

Appendix C Command Summary Proof Sign-off:Nishi _______ Hoadley _______ C LaserJet 4 (LJ4) Emulation Commands . . . . . . . . . . . . . . . . C-3 GL/2 context commands . . . . . . . . . . . . . . . . . . . . . . C-7 ESC/P 2 and FX Commands . . . . . . . . . . . . . . . . . . . . . . C-9 ESC/P 2 mode...

Page 186 - GL/2 context commands; Dual context extensions

GL/2 context commands Dual context extensions Enter PCL mode ESC %#A Reset ESC E Primary font FI Secondary font FN Scalable or bitmapped fonts SB Palette extensions Transparency mode TR Screened vectors SV Number of Pens NP Vector Group Arc absolute AA Arc relative AR Absolute arc three point AT Bez...

Page 188 - ESC/P 2 and FX Commands; General operation

ESC/P 2 and FX Commands This section lists the printer commands supported in the ESC/P 2 and FXemulation modes. ESC/P 2 mode General operation Initialize printer ESC @ Control paper loading/ejecting ESC EM n Paper feeding Carriage return CR Form feed FF Line feed LF Select 1/8-inch line spacing ESC ...

Page 191 - FX mode; Printer commands arranged by topic

FX mode Printer commands arranged by topic The following section lists and describes all FX and LQ commands bytopic. Printer operation Initialize printer ESC @ Control paper loading/ejecting ESC EM n Data control Carriage return CR Vertical motion Form feed FF Set page length in lines ESC C n Set pa...

Page 194 - PJL Commands

PJL Commands This section lists the available commands for printer job language mode(PJL). For more information on PJL, refer to the Printer Job LanguageTechnical Reference Manual from Hewlett-Packard. COMMENT @PJL COMMENT [words] [<CR>] <LF> DEFAULT @PJL DEFAULT [LPARM: ***] variable = ...

Page 195 - I239X Emulation Commands; Page format; Printable area

I239X Emulation Commands This section lists the printer commands supported in the I239X emulationmode. For more information on these commands, see IBM’s 2390/2391reference manual. Page format Printable area Set page length in lines ESC C n Set page length in inches ESC C NUL n Set skip perforation E...

Page 196 - Paper feeding/print position motion; Text; Font selection

Paper feeding/print position motion Carriage return CR Line feed LF Form feed FF Move paper vertically (n/180, n/216, or n/360 inch) ESC J Automatic line feed ESC 5 Reverse line feed ESC ] Back space BS Space SP Horizontal tab HT Vertical tab VT Move current print position (1/120 inch) ESC d Set top...

Page 197 - Auxiliary Functions; Initialize

Font enhancement Continuous overscore ESC_ Continuous underline ESC- Score select ESC[- Select print type style ESC[@ Begin double-width printing by line SO Begin double-width printing by line ESC SO End double-width printing by line DC4 Double-width printing ESC W Begin empahsized (bold) print ESC ...

Page 198 - Auxiliary function; AGM Mode; Line spacing

Auxiliary function Select paper tray ESC [F AGM Mode Line spacing Set line spacing for graphics (n/180, n/216, or n/360 inch) ESC 3 Set line spacing for text (n/60 inch) ESC A Paper feeding/print position motion Move paper vertically (n/180, n/216, or n/360 inch) ESC J Line feed LF Bit image Normal-...

Page 200 - Appendix D; Working with Fonts

Appendix D Working with Fonts Proof Sign-off:Nishi _______ Hoadley _______ Printer and Screen Fonts . . . . . . . . . . . . . . . . . . . . . . . . D-2 Available Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-3 Adding More Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . ...

Page 201 - Printer and Screen Fonts

Read this section if you would like to know more about fonts and seesamples of the installed fonts. To select a font, use your application program. Font problems are uncommon but some may occur, such as: q The printer substitutes a font other than the one you selected withyour software. q The printe...

Page 202 - Available Fonts

Available Fonts The following table lists the fonts that are installed on your printer. Thenames of all the fonts appear in your software’s font list if you are usingthe driver provided with the printer. (If you are using a different driver,all of these fonts may not be available.) The fonts provide...

Page 204 - Adding More Fonts; Downloading fonts; Selecting Fonts

Adding More Fonts Fonts that reside on your computer’s hard disk can be downloaded, ortransferred, to the printer so they can be printed. Downloaded fonts, alsocalled soft fonts, remain in printer memory until you turn off the printeror otherwise reinitialize it. If you plan on downloading many font...

Page 206 - Appendix E; Contacting Customer Support

Appendix E Contacting Customer Support Proof Sign-off:Nishi _______ Hoadley _______ For United Kingdom and the Republic of Ireland Users . . . . . . E-2 For Australian Users . . . . . . . . . . . . . . . . . . . . . . . . . . E-4 For Singapore Users . . . . . . . . . . . . . . . . . . . . . . . . . ...

Page 207 - Enquiry Desk

If your printer is not operating properly and you cannot solve yourproblem with the troubleshooting information in this guide and onlinehelp, contact customer support services for assistance. We will be able to help you much more quickly if you are able to give theexact information indicated below. ...

Page 208 - Customer Support; Faxon Epson; EPtec - Bulletin Board Service

Customer Support Our Customer Support team can provide the following services: q Technical information on installing, configuring, and operating yourEPSON products q Arranging for faulty EPSON products to be repaired within thewarranty period For information on contacting our Customer Support team, ...

Page 209 - World Wide Web; For Australian Users; EPSON FAXBACK

World Wide Web If you can connect to the Internet and have a Web Browser, you can accessEPSON’s World Wide Web site at http://www.epson.com. Here you willfind information on the latest EPSON products, software drivers, andanswers to frequently asked questions. For Australian Users EPSON Australia wi...

Page 210 - EPSON Helpdesk; For Singapore Users; For Hong Kong Users; Internet home page

EPSON Helpdesk EPSON Helpdesk is provided as a final backup to make sure our clientshave access to advice. Operators on the Helpdesk can aid you indiagnosing hardware and software problems. They can also advise you onthe latest EPSON products and where the nearest dealer or service agentis located. ...

Page 211 - For Philippines Users

Users can access our World Wide Web home page at:http://www.epson.com.hk. Electronic bulletin board system An electronic bulletin board system (BBS) is also available to obtainscanner information and the latest versions of scanner drivers. You canlog on to the following number for the BBS service: B...

Page 216 - Index; Kittiwake

Index A Adjusting print density, 2-5Alt, 2-4Auto Continue, 5-14AUX, 5-26 B Button, 2-4 C Check Paper Size error, 6-22Cleaning printer, 6-34Consumables Developer cartridge, A-18Photoconductor unit, A-18replacing, 6-28, 6-32specifications, A-14 Continue, 2-3 − 4 Control panel, 2-2 − 4 Controling the p...

Table of Contents:

Summary

Other Epson Models