Page 3 - Contents
Contents WF-5690 User's Guide ............................................................................................................................... 15 Product Basics ...............................................................................................................................
Page 16 - Using the Control Panel
Product Basics See these sections to learn about the basic features of your product. Note: Software instructions in this manual are intended for use with the standard Epson printer software. For more information on using the Printer Command Language (PCL) or PostScript (PS3) printersoftware, please ...
Page 17 - Control Panel Buttons and Lights; Interrupt
Control Panel Buttons and Lights 1 The power button and light 2 The home button 3 The Interrupt button 4 The Reset button 5 The Stop button 6 The LCD screen 7 The back button 8 The Status button and lights 9 The numeric keypad 10 The C clear button 11 The B&W button 12 The Color button 17
Page 20 - Setting a Password and Locking the Control Panel; Setup
Setting a Password and Locking the Control Panel You can set an administrator password to lock the following settings and prevent them from beingchanged: • System Administration Setup settings • Eco mode settings • Presets • Contacts Note: For more information on administration settings, see the Adm...
Page 22 - Entering Characters on the LCD Screen; Using Presets
Entering Characters on the LCD Screen Follow these guidelines to enter characters for passwords and other settings. • To move the cursor, select or . • To change the case of letters, select . • To delete the previous character, select . • To enter numbers or symbols, select . • To enter a space, sel...
Page 23 - Add New; Save
You see a screen like this: 3. Select Add New . 4. Select the function for which you want to set up a preset. You see the main screen for that function, such as the Copy screen: 5. Select the settings you want to save, and select Save . 23
Page 24 - Related tasks; Changing LCD Screen Language
You see a screen like this: 6. Use the displayed keyboard to enter a name for the preset, and press . 7. Select Save . When you copy, fax, or scan, you can use the preset by selecting Presets and selecting your preset from the list. Parent topic: Setting a Password and Locking the Control Panel Rela...
Page 25 - Adjusting Control Panel Sounds
You see a screen like this: 3. Scroll down and select System Administration . 4. Select Common Settings . 5. Scroll down and select Language . 6. Select a language. Parent topic: Using the Control Panel Adjusting Control Panel Sounds You can adjust the sound level heard when you press buttons on the...
Page 26 - Adjusting the Screen Brightness
You see a screen like this: 3. Scroll down and select System Administration . 4. Select Common Settings . 5. Select Sound . 6. Select Button Press . 7. Press to decrease or to increase the sound. 8. Select OK to exit. Parent topic: Using the Control Panel Adjusting the Screen Brightness You can adju...
Page 27 - Turning Off the Operation Time Out Setting
You see a screen like this: 3. Scroll down and select System Administration . 4. Select Common Settings . 5. Select LCD Brightness . 6. Adjust the screen brightness by selecting a brightness level or by pressing the left and right arrowbuttons. 7. Select OK to exit. Parent topic: Using the Control P...
Page 28 - Product Parts Locations
You see a screen like this: 3. Scroll down and select System Administration . 4. Select Common Settings . 5. Scroll down and select Operation Time Out . 6. Select Off . Parent topic: Using the Control Panel Product Parts Locations See these sections to identify the parts on your product. Product Par...
Page 31 - Product Parts - Inside
1 Document cover 2 Scanner glass 3 Control panel 4 USB Type A port for external devices Parent topic: Product Parts Locations Product Parts - Inside 31
Page 32 - Line
1 Ink cartridge slots 2 Front cover 3 Print head Parent topic: Product Parts Locations Product Parts - Back 1 Line port 2 EXT port 3 USB port 4 LAN port 5 Service USB port (do not remove sticker) 6 Maintenance box 7 Rear cover 8 AC inlet Parent topic: Product Parts Locations 32
Page 33 - Using Eco Mode and Other Power Saving Settings; Changing the Eco Settings; Eco Mode
Using Eco Mode and Other Power Saving Settings Your product enters sleep mode automatically and turns off the LCD screen if it is not used for a periodof time. You can make the time period shorter and select other options to save energy and resources. Changing the Eco SettingsChanging the Sleep Time...
Page 34 - Changing the Sleep Timer Settings
6. Select OK to exit. Parent topic: Using Eco Mode and Other Power Saving Settings Changing the Sleep Timer Settings You can adjust the time period before your product enters sleep mode and turns off the LCD screen. Note: This setting can be locked by an administrator. If you cannot access or change...
Page 35 - Changing the Power Off Timer Settings; Epson Connect Solutions for Smartphones, Tablets, and More
Changing the Power Off Timer Settings You can have the product turn off automatically if it is not used for a specified period of time. Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. 1. Press the home butt...
Page 36 - Using Epson Email Print; Related topics; Using the Epson iPrint Mobile App
Using Epson Remote PrintUsing Epson Scan to Cloud Parent topic: Product Basics Using Epson Email Print With Epson Email Print, you can print from any device that can send email, such as your smartphone,tablet, or laptop. Just activate your product's unique email address. When you want to print, atta...
Page 37 - Using Epson Remote Print; Using Epson Scan to Cloud; Destination List
Related topics Wi-Fi or Wired Networking Using Epson Remote Print With Epson Remote Print software on your Windows computer or laptop, you can print to an EpsonEmail-enabled product anywhere in the world. 1. Set up your product for network printing as described in this manual. See the link below. 2....
Page 38 - Using AirPrint; Using Google Cloud Print; Google Cloud Print Services
Using AirPrint AirPrint allows you to wirelessly print to your AirPrint-enabled product from iPhone, iPad, and iPod touchrunning the latest version of iOS. 1. Set up your product for wireless printing as described in this manual. See the link below. 2. Connect your Apple device to the same wireless ...
Page 40 - Wi-Fi Infrastructure Mode Setup
Wi-Fi or Wired Networking See these sections to use your product on a Wi-Fi or wired network. Wi-Fi Infrastructure Mode SetupWi-Fi Direct Mode SetupWi-Fi Protected Setup (WPS)Printing a Network Status SheetChanging or Updating Network Connections Wi-Fi Infrastructure Mode Setup You can set up your p...
Page 41 - Selecting Wireless Network Settings From the Control Panel
3 Computer with a wireless interface 4 Computer 5 Internet 6 Ethernet cable (used only for wired connection to the wireless router or access point) Selecting Wireless Network Settings From the Control Panel Parent topic: Wi-Fi or Wired Networking Selecting Wireless Network Settings From the Control ...
Page 43 - OK; Done; Related references
8. Confirm the displayed network settings and select OK to save them. Note: If you need to change a setting, press the back button. 9. If you want to print a network setup report, press one of the buttons. (Otherwise, select Done .) 10. Press the home button to return to the Home screen. If the netw...
Page 44 - Wi-Fi Direct Mode Setup; Access point mode
Wi-Fi Direct Mode Setup You can set up your product to communicate directly with your computer or another device withoutrequiring a wireless router or access point. 1 Epson product 2 Computer with a wireless interface 3 Other wireless device Your product automatically selects one of these modes to c...
Page 45 - Connection Setup
Parent topic: Wi-Fi or Wired Networking Enabling Wi-Fi Direct Mode You can enable Wi-Fi Direct mode to allow direct communication between your product and computer orother devices without a wireless router or access point. 1. Press the home button, if necessary. 2. Press . 3. Select Wi-Fi Setup . Yo...
Page 47 - Using WPS to Connect to a Network
9. Scroll down to view the SSID (Wi-Fi network name) and password. 10. Use your computer or wireless device to select the Wi-Fi network name (SSID) displayed on the LCD screen, then enter the password shown. 11. Press the home button to return to the Home screen. You see either an AP or Direct conne...
Page 48 - Printing a Network Status Sheet
You see a screen like this: 4. Select Push Button Setup (WPS) . 5. Follow the instructions on the LCD screen to complete WPS setup. 6. Press the home button to return to the Home screen. If the network connection is successful, the Wi-Fi icon in the upper-right corner of the LCD screen islit as show...
Page 50 - Changing or Updating Network Connections; Accessing the Web Config Utility; Changing a USB Connection to a Wi-Fi Connection
Changing or Updating Network Connections See these sections to change or update how your product connects to a network. Accessing the Web Config UtilityChanging a USB Connection to a Wi-Fi ConnectionChanging a Wi-Fi Connection to a Wired Network ConnectionConnecting to a New Wi-Fi RouterDisabling Wi...
Page 51 - Changing a Wi-Fi Connection to a Wired Network Connection; Connecting to a New Wi-Fi Router
• If you want to add a Wi-Fi connection in addition to a USB connection, leave the USB cable connected to your product. 2. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections Changing...
Page 52 - Disabling Wi-Fi Features; Yes
Related tasks Uninstalling Product Software - Windows Disabling Wi-Fi Features You may need to disable your product's Wi-Fi features if you change your network connection type orneed to solve a problem with your network connection. Note: Before disabling Wi-Fi features, make a note of your product's...
Page 53 - Installing the PCL or PostScript Printer Software
Installing the PCL or PostScript Printer Software Before installing any printer software, make sure you have set up your product as described on the Start Here sheet. To download the PCL or PostScript drivers, go to epson.com/support/wf5690 . Installing the PCL or PostScript Printer Software - Windo...
Page 55 - Loading Paper; Loading Paper in the Cassette
Loading Paper Before you print, load paper for the type of printing you will do. Note: Load only plain paper when printing with the PCL or PostScript (PS3) printer software. Loading Paper in the CassetteLoading Paper and Envelopes in the Rear Paper Feed SlotPaper Loading CapacityAvailable Epson Pape...
Page 59 - Loading Paper and Envelopes in the Rear Paper Feed Slot
9. Extend the output tray and open the paper stopper. Note: If you are using legal-size or longer paper, do not open the paper stopper. Do not remove or insert the paper cassette during printing. Always follow these paper loading guidelines: • Load only the recommended number of sheets. • Load paper...
Page 63 - Paper Setup
6. Slide the edge guides against the paper, but not too tightly. 7. Select the size and type of paper you just loaded in the Paper Setup menu. Always follow these paper loading guidelines: • Load only the recommended number of sheets. • Load paper short edge first, no matter which way your document ...
Page 64 - Paper type
Paper Loading Capacity Paper type Loading capacity - paper Loading capacity - rear paper cassette feed slot Plain paper 250 sheets 80 sheets Letter (8.5 × 11 inches[216 × 279 mm]) and A4(8.3 × 11.7 inches[210 × 297 mm]) 250 sheets 1 sheet Legal (8.5 × 14 inches[216 × 357 mm]) Epson Bright White Pape...
Page 65 - Available Epson Papers
Paper type Loading capacity - paper Loading capacity - rear paper cassette feed slot Epson Premium Presentation Paper — 20 sheets Matte Epson Premium Presentation PaperMatte Double-sided Epson Ultra Premium PresentationPaper Matte Epson Brochure & Flyer PaperMatte Double-sided Epson Photo Paper ...
Page 67 - Selecting the Paper Settings for Each Source - Control Panel
Paper Type Size Part number Sheet count Epson Premium Photo Paper 4 × 6 inches (102 × 152 mm) S041982 40 Semi-gloss Letter (8.5 × 11 inches S041331 20 [216 × 279 mm]) Parent topic: Loading Paper Selecting the Paper Settings for Each Source - Control Panel You can change the default paper size and pa...
Page 68 - Paper Type Settings; For this paper
You see a screen like this: 5. Select Paper Size . 6. Select the paper size you loaded. 7. Select Paper Type . 8. Select the paper type you loaded. 9. Select OK . 10. Select another paper source to change or press home to return to the Home screen. Paper Type Settings Parent topic: Loading Paper Pap...
Page 69 - Selecting Default Paper Settings - Administrator; Selecting the Default Printer Settings
For this paper Select this Paper Type or Media Type setting Color paper Color Preprinted paper Preprinted Envelopes Envelope Epson Ultra Premium Photo Paper Glossy Ultra Glossy Epson Premium Photo Paper Glossy Prem. Glossy Epson Photo Paper Glossy Glossy Epson Premium Photo Paper Semi-gloss Prem. Se...
Page 71 - Setting the Universal Print Settings
7. When you are finished, press the home button to return to the Home screen. Paper Source Settings Options Parent topic: Selecting Default Paper Settings - Administrator Paper Source Settings Options Select the Paper Source Settings options you want to use for your printed jobs. Paper Source Availa...
Page 72 - Universal Print Settings Options
You see this screen: 3. Scroll down and select System Administration . Enter the administrator password, if necessary. You see this screen: 4. Select Universal Print Settings . 5. Adjust the settings as necessary. 6. When you are finished, press the home button to return to the Home screen. Universa...
Page 73 - Installing and Enabling the Optional Second Paper Cassette; Installing the Optional Second Paper Cassette
Universal Print Available settings Description Settings option Top Offset — Adjusts the top or left margin. Left Offset — Top Offset in — Adjusts the top or left margin of the back page when Back performing double-sided printing. Left Offset in — Back Check Paper On Select On to check the paper widt...
Page 75 - Placing Originals on the Product; Placing Originals on the Scanner Glass
Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner GlassPlacing Originals in the Au...
Page 76 - Placing Originals in the Automatic Document Feeder
Placing Originals in the Automatic Document Feeder You can place multi-page original documents in the Automatic Document Feeder (ADF).You can alsouse the ADF to scan both sides of a 2-sided document. Make sure the originals meet the AutomaticDocument Feeder specifications before loading them. Cautio...
Page 77 - ADF
3. Insert the originals into the ADF faceup and top-edge first. The ADF icon on the control panel lights up. 4. Slide the ADF edge guide against the originals, but not too tightly. 77
Page 79 - Copying; Copying Documents or Photos; Copy
Copying See the information here to copy documents or photos using your product. Note: Copies may not be exactly the same size as your originals. Copying Documents or PhotosCopying Options Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper, including E...
Page 80 - Copying Options
7. Select Settings to view and change additional copy settings, if necessary. Then press the back button 8. Select Preview to preview your copy on the LCD screen. 9. Select Preset to save your copy settings. Note: Presets can be locked by an administrator. If you can't access or change this setting,...
Page 83 - Enable automatic checking; Printing with Windows; Selecting Basic Print Settings - Windows
Printing from a Computer Before printing from your computer, make sure you have set up your product and installed its softwareas described on the Start Here sheet. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. If...
Page 87 - Selecting Double-sided Printing Settings - Windows; Auto
2-Up and 4-Up Prints 2 or 4 pages on one sheet of paper. Click the Page Order button to select page layout and border options. 2×1 Poster, 2×2 Poster, 3×3 Poster, 4×4 Poster Prints one image on multiple sheets of paper to create a larger poster. Click the Settings button to select image layout and g...
Page 88 - Print Density
You see this window: 4. Select the double-sided printing options you want to use. 5. Click OK to return to the Main tab. 6. Click the Print Density button. 88
Page 89 - Adjustments; Binding Edge Options
You see this window: 7. Select the type of document you are printing as the Document Type setting. The softwareautomatically sets the Adjustments options for that document type. 8. If necessary, select the Adjustments options you want to use. 9. Click OK to return to the Main tab. 10. Print a test c...
Page 91 - Selecting Additional Layout and Print Options - Windows
Selecting Additional Layout and Print Options - Windows You can select a variety of additional layout and printing options for your document or photo on the MoreOptions tab. 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these s...
Page 95 - Selecting a Printing Preset - Windows; Main
Note: These settings are not saved with your document. You can select to print the following information: • User Name • Computer Name • Date • Date/Time • Collate Number (copy number) Note: The user name, computer name, date, and time come from the Windows Control Panel on your computer. Parent topi...
Page 96 - Printing Presets
You see the available Printing Presets on the left: 2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Use any of the available options on the screen to control your printing presets. 4. To choose an option for printing, select it. 5. Click OK . Parent topic: Prin...
Page 97 - Selecting Extended Settings - Windows; Printer Settings; Maintenance; Extended Settings
Selecting Extended Settings - Windows You can select additional settings that apply to all the print jobs you send to your product. 1. Access the Windows Desktop and right-click the product icon in the Windows taskbar. 2. Select Printer Settings . 3. Click the Maintenance tab. You see the maintenanc...
Page 99 - Printing Your Document or Photo - Windows
Page Rendering Mode Increases print speed when printing is extremely slow or the print head stops during printing. Print as Bitmap Increases print speed when printing is extremely slow or the print head stops during printing, andother settings do not help. Skip Blank Page Ensures that your product d...
Page 100 - Print; Selecting Default Print Settings - Windows
You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Parent topic: Printing with Windows Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in thatprogram session. If...
Page 101 - Changing the Language of the Printer Software Screens
You see the printer settings window: 3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK . These settings are now the defaults selected for printing. You can still change them as needed forprinting in any program session. Changing the Language of the Pr...
Page 102 - Changing Automatic Update Options; Software Update Settings
3. Click the Maintenance tab. You see the maintenance options: 4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Selecting Def...
Page 103 - Check every; Never; Printing with OS X
You see this window: 3. Do one of the following: • To change how often the software checks for updates, select a setting in the Check every menu. • To disable the automatic update feature, select the Never option. 4. Click OK to exit. Note: If you choose to disable the automatic update feature, you ...
Page 104 - Selecting Basic Print Settings - OS X
Selecting Double-sided Printing Settings - OS XManaging Color - OS XSelecting Printing Preferences - OS XPrinting Your Document or Photo - OS X Parent topic: Printing from a Computer Selecting Basic Print Settings - OS X Select the basic settings for the document or photo you want to print. 1. Open ...
Page 105 - Copies; Pages
You see the expanded printer settings window for your product: Note: The print window may look different, depending on the version of OS X and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for th...
Page 106 - Paper Size; Orientation; Page Setup; Print Settings
6. Select the page setup options: Paper Size and Orientation . Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7. Select any application-specific settings that appear on...
Page 108 - Selecting Page Setup Settings - OS X
Draft For draft printing on plain paper. Normal For everyday text and image printing. Normal - Vivid For everyday text and image printing with good quality and print speed. Fine For text and graphics with good quality and print speed. Quality For text and graphics with increased quality and print sp...
Page 109 - Selecting Print Layout Options - OS X
1. Select the size of the paper you loaded as the Paper Size setting. 2. Select the orientation of your document or photo as shown in the print window. Note: If you are printing an envelope, select the icon. Note: You can reduce or enlarge the size of the printed image by selecting Paper Handling fr...
Page 110 - Selecting Double-sided Printing Settings - OS X; Two-sided Printing Settings
Selecting Double-sided Printing Settings - OS X You can print on both sides of the paper by selecting Two-sided Printing Settings from the pop-up menu on the print window. Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the p...
Page 111 - Document Type; Double-sided Printing Options and Adjustments - OS X; Output Settings
2. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 3. If necessary, customize the Adjustments settings as instructed on the screen. 4. Print a test copy of your double-sided document to test th...
Page 112 - Increased Ink Drying Time; Managing Color - OS X; Color Matching
Two-sided Printing Options Long-Edge binding Orients double-sided printed pages to be bound on the long edge of the paper. Short-Edge binding Orients double-sided printed pages to be bound on the short edge of the paper. Adjustments Print Density Sets the level of ink coverage for double-sided print...
Page 114 - Selecting Printing Preferences - OS X
Color Options Settings Manual Settings Lets you select manual color adjustments. Click the arrow next to Advanced Settings and select settings for Brightness , Contrast , Saturation , and individual color tones. You can also select a color Mode setting for printing photos and graphics and the Fix Re...
Page 116 - Printing Your Document or Photo - OS X
Automatic Cassette Switching Automatically switches to the other cassette when one of the cassettes runs out of paper. High Speed Printing Speeds up printing, but may reduce print quality. Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software...
Page 118 - Printing with the PCL Printer Software - Windows; Selecting the Product - PCL Printer Software - Windows
Printing with the PCL Printer Software - Windows You can print with the PCL printer software using any Windows printing program, as described in thesesections. Note: The PCL printer software supports products that are connected via Ethernet. If your product is connected via USB, you will need to ins...
Page 119 - Selecting Basic Print Settings - PCL Printer Software - Windows
You see this window: 2. Select WF519x/569x as the Device setting. 3. Click OK . Parent topic: Printing with the PCL Printer Software - Windows Selecting Basic Print Settings - PCL Printer Software - Windows Select the basic settings for the document or photo you want to print. 1. Open a photo or doc...
Page 123 - Selecting Finishing Options - PCL Printer Software - Windows
3. Select one of the following as the Enhancement Mode setting: • For text or simple graphics, such as charts or presentations, select the Vivid or Vivid Accent setting. • For photos or detailed graphics, select the Photo-Realistic or Photo-Realistic Accent setting. 4. To adjust additional TrueType ...
Page 124 - Selecting Default Print Settings - PCL Printer Software - Windows
• To adjust the printed size of your document or photo, select the Scaled option. • To print your document or photo across multiple sheets of paper, select the Poster option. 2. Adjust the various options that appear in the Settings box as necessary. 3. To create or load a text or graphic overlay, c...
Page 125 - Printing with the PostScript (PS3) Printer Software - Windows
You see the printer settings window: 2. Select the print settings you want to use as defaults in all your Windows programs. 3. Click OK . These settings are now the defaults selected for printing. You can still change them as needed forprinting in any program session. Parent topic: Printing with the...
Page 128 - Color; Advanced
• No. 10 (4.1 × 9.5 inches [105 × 241 mm]) 12. Select one of the following as the Color setting: • To print a color document or photo, select the Color setting. • To print text and graphics in black only, select the Black & White setting. Parent topic: Printing with the PostScript (PS3) Printer ...
Page 131 - Selecting Basic Print Settings - PostScript Printer Software - OS X
Selecting Basic Print Settings - PostScript Printer Software - OS XSelecting Page Setup Settings - PostScript Printer Software - Mac OS XSelecting Print Layout Options - PostScript Printer Software - Mac OS XSizing Printed Images - PostScript Printer Software - OS XManaging Color - PostScript Printe...
Page 134 - Printer Features; Plain; MediaType
10. Select Printer Features from the pop-up menu. You see these settings: 11. Select Plain as the MediaType setting. Note: The PostScript printer software supports plain paper printing these paper and envelope sizes: • A4 (8.3 × 11.7 inches [210 × 297 mm]) • Letter (8.5 × 11 inches [216 × 279 mm]) 1...
Page 137 - Layout; Pages per Sheet; Layout Direction; Reverse page orientation
Selecting Print Layout Options - PostScript Printer Software - Mac OS X You can select a variety of layout options for your document or photo by selecting Layout from the pop- up menu on the print window. • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sh...
Page 139 - Checking Print Status - PostScript Printer Software - Mac OS X
2. Do one of the following: • To print using standard color profiles for your product and paper to help match image colors, select ColorSync . Select one of the available Profile options to change the active color profile. • To use the product's default color matching, select In printer . Parent top...
Page 140 - Cancelling Printing Using a Product Button
You see the print status window: 2. Select the following options as necessary: • To cancel printing, click the print job and click Delete . • To pause printing, click the print job and click Hold . To resume printing, click the print job marked "Hold" and click Resume . • To pause printing f...
Page 141 - Starting a Scan; Starting a Scan Using the Product Control Panel
Scanning You can scan original documents or photos and save them as digital files. Starting a ScanSelecting Epson Scan SettingsScanning with OS X Using Image CaptureScanning Special Projects Starting a Scan After placing your original documents or photos on your product for scanning, start scanning ...
Page 144 - Starting a Scan with Document Capture Pro or Document Capture
5. Select the jobs that you want to assign to any of the pull-down menus, click OK , then click OK again. You can now use the added scan jobs when you scan from the product control panel. Parent topic: Starting a Scan Using the Product Control Panel Starting a Scan with Document Capture Pro or Docum...
Page 146 - Windows
You see a window like this: Note: With OS X 10.6, 10.7, 10.8, or 10.9, you can download and install Epson Scan scanning software, which will provide additional image adjustment features within Document Capture. Todownload Epson Scan, visit Epson's driver download site ( U.S. downloads or Canadian do...
Page 147 - Starting a Scan Using the Epson Scan Icon
• OS X : If you installed Epson Scan, close the Scan Settings window, open the Scan menu at the top of the screen and select Displays the EPSON Scan Setup Screen . Click the Scan icon. Select any displayed scan settings you want to use and click OK . 5. Click Scan . You see a preview of your scan in...
Page 149 - Starting a Scan from a Scanning Program; Select Source
Related topics Placing Originals on the ProductSelecting Epson Scan Settings Starting a Scan from a Scanning Program You can start Epson Scan from a scanning program to select scan settings, scan, and open the scannedimage in the program. Note: With OS X 10.6, 10.7, 10.8, or 10.9, in addition to sca...
Page 151 - Scan Modes; Office Mode; Selecting the Scan Mode
Related topics Placing Originals on the Product Selecting Epson Scan Settings After starting Epson Scan, you can select settings in various modes to customize your scan. Scan ModesSelecting the Scan ModeScanning in Office ModeScanning in Professional ModeImage Preview GuidelinesScan Resolution Guide...
Page 152 - Scanning in Office Mode
Parent topic: Selecting Epson Scan Settings Scanning in Office Mode When you scan in Office Mode, Epson Scan automatically saves your scanned file in PDF format in youroperating system's Documents or My Documents folder, or opens it in your scanning program. You canselect settings, preview, and chan...
Page 153 - Document Source
You see this window: 2. Select the Document Source setting indicating where you placed your original. To scan a 2-sided document in the ADF, select ADF-Double-sided . Note: If you are using the ADF, remove any documents from the scanner glass. 153
Page 155 - Selecting a Scan Area - Office Mode
Image Preview Guidelines Related tasks Scanning in Professional ModeSelecting Scan File Settings Available Document Source Settings - Office Mode You can select these Document Source options in Epson Scan Office Mode. Scanner Glass Selects the scanner glass as the location where the originals are pl...
Page 157 - Related concepts
• To resize the scan area, place your cursor over the edge or corner of the marquee, then click and drag the edges where you want them. (Hold down the Shift key as you resize the marquee to retain the same width/height proportions.) • To create additional marquees (up to 50, if available), click the...
Page 159 - Contrast; Scanning in Professional Mode; Professional Mode
Skip Blank Pages Ensures that your product does not scan pages that contain no text or images. Brightness Adjusts the overall lightness and darkness of the scanned image. Contrast Adjusts the difference between the light and dark areas of the overall scanned image. Threshold Adjusts the level at whi...
Page 163 - Selecting a Scan Area - Professional Mode; Thumbnail
Parent topic: Scanning in Professional Mode Selecting a Scan Area - Professional Mode You can select a specific area in your preview image to include in your scanned image. You can selectthe entire image area or a portion of it. You can even select multiple scan areas to create multiplescanned image...
Page 164 - Normal preview
1. Do one of the following to select your scan area in the Preview image: • Normal preview : Click the Auto Locate icon to create a marquee (dotted line) on the preview image. 164
Page 165 - Thumbnail preview
• Thumbnail preview : Your scan area is selected automatically, but you can change it. Place your cursor in one corner of the desired scan area, then click and drag the cursor to the opposite cornerto create a marquee (dotted line) on the preview image. 2. Do the following, as necessary, to work wit...
Page 168 - Target Size
2. In the Epson Scan window, select the size you want your scanned image to be from the Target Size list. Note: If you need to rotate the orientation of the target size for your image, click the orientation icon. A marquee (dotted line) appears on your preview image proportioned for the size you sel...
Page 170 - Trimming; Scan Resolution Guidelines
• Trimming : Turns automatic image cropping on or off. • Unlock icon: Unlocks the width/height proportions of the scanned image size so you can adjust it without constraint. Parent topic: Scanning in Professional Mode Image Preview Guidelines You can preview your scanned image so you can adjust the ...
Page 171 - Scan
Parent topic: Selecting Epson Scan Settings Selecting Scan File Settings You can select the location, name, and format of your scan file on the File Save Settings window. Youcan also select various optional settings that control how Epson Scan behaves when you scan and savefiles. The File Save Setti...
Page 173 - Edit page; Available Scanned File Types and Optional Settings
• If you need to delete or reorder the scanned pages, click Edit page . Delete or reorder the pages using the icons that appear on the bottom of the editing window. When you are finished, click OK . Note: If you installed an OCR (Optical Character Recognition) program, you may see a screen indicatin...
Page 175 - Scan Mode
4. Select the Scan Mode setting indicating where you placed your original (if available). Select any other scan settings as necessary. 175
Page 176 - Available Scan Settings - OS X Image Capture
Note: If you are scanning a multi-page document in the ADF, you can have Image Capture combine all the pages into a single document. After all pages have been scanned, you see the message No document loaded. . . . 5. Select the folder in which you want to save your scanned file in the Scan To pop-up...
Page 177 - Scanning Special Projects; Scanning to a SharePoint Server or Cloud Service
Scanning Special Projects Your product's scanning software offers various options to help you quickly complete special scanprojects. Scanning to a SharePoint Server or Cloud ServiceScanning Multi-Page Originals as Separate Files Parent topic: Scanning Scanning to a SharePoint Server or Cloud Service...
Page 179 - Scanning Multi-Page Originals as Separate Files
Scanning Multi-Page Originals as Separate Files You can use Document Capture Pro (Windows only) to scan multi-page originals as separate scannedfiles. You indicate where you want the new scanned files to start by inserting a blank page or barcodebetween the pages of your original. Note: The settings...
Page 181 - Faxing; Connecting a Telephone or Answering Machine; LINE
Faxing See these sections to fax using your product. Note: This product allows you to store names, telephone numbers, and fax data in its memory even when the power is turned off. Make sure you restore all of the default settings if you give away or disposeof the product. This will erase all of your...
Page 182 - DSL connection
DSL connection 1 Telephone wall jack 2 DSL filter 3 DSL modem ISDN connection (one phone number) 182
Page 183 - EXT
1 ISDN wall jack 2 Terminal adapter or ISDN router ISDN connection (two phone numbers) 1 ISDN wall jack 2 Terminal adapter or ISDN router 2. If you are connecting a telephone or answering machine to your product using a second phonecable, remove the cap from the EXT port on your product. 183
Page 184 - Setting Up Fax Features
3. Connect a second phone cable to your telephone or answering machine and to the EXT port on your product. Note: If you connect an answering machine and Receive Mode is set to Auto , set the number of rings before your product answers a call to a number that is higher than your answering machine'ss...
Page 185 - Setting Up Basic Fax Features; Selecting Your Country or Region
Parent topic: Faxing Related tasks Setting Up Fax Features Using the Fax Utility - WindowsSetting Up Fax Features Using the Fax Utility - OS X Setting Up Basic Fax Features See these sections to select the basic settings you need to use the product's fax features. Selecting Your Country or RegionSel...
Page 186 - Selecting the Date and Time
3. Scroll down and select System Administration . Enter the administrator password, if necessary. 4. Select Common Settings . 5. Scroll down and select Country/Region . 6. Scroll up or down, if necessary, then select your country or region. You see a confirmation screen. 7. If the setting is correct...
Page 187 - System Administration; Common Settings
2. Select Setup . 3. Scroll down and select System Administration . Enter the administrator password, if necessary. 4. Select Common Settings . 187
Page 191 - Disable; Selecting the Line Type
• If the Select Dial Tone Detection screen appears, select Disable . However, disabling the dial tone detection function may drop the first digit of a fax number and send the fax to the wrong number. Parent topic: Setting Up Basic Fax Features Related tasks Entering Characters on the LCD Screen Sele...
Page 194 - Selecting Advanced Fax Settings
6. Select Rings to Answer . 7. Select the number of rings, and select OK . Make sure to select a number higher than the number of rings your answering machine is set to for answering a call. Note: An answering machine picks up every call faster than the product, but the product can detect fax tones ...
Page 195 - Fax Settings
2. Select Setup . 3. Scroll down and select System Administration . Enter the administrator password, if necessary. 4. Scroll down and select Fax Settings . You see a screen like this: 195
Page 202 - Setting Up Fax Features Using the Fax Utility - Windows
Setting Options Description Confirm Address List Off Selects whether or not to display a recipientconfirmation screen before a fax is sent. On Inbox Password Register Select to set a password for viewing incoming faxes. Settings Backup Data Auto Clear Off Automatically erases sent or received fax da...
Page 203 - Fax Settings for Printer
You see this window: 3. Select Fax Settings for Printer . (Select your product, if prompted.) 203
Page 204 - Help; Setting Up Fax Features Using the Fax Utility - OS X
You see this window: 4. Select Fax Settings . 5. Follow the prompts that appear on the screen to enter your fax header information and select yourfax settings. Note: For detailed information, select the FAX Utility Help option. Parent topic: Setting Up Fax Features Related topics Setting Up Fax Feat...
Page 206 - Setting Up Contacts and Contact Groups; Setting Up Contacts Using the Product Control Panel; Fax
Setting Up Contacts and Contact Groups You can set up a list of contacts and their fax numbers so you can quickly select them for faxing. Youcan also set up contact groups to send a fax message to multiple contacts. Setting Up Contacts Using the Product Control PanelSetting Up Speed/Group Dial Lists...
Page 207 - Contacts; Menu
You see a screen like this: 3. Select Contacts . Enter the administrator password, if necessary. You see a screen like this: 4. Select Menu . 207
Page 212 - Editing or Deleting a Contact Group
9. Select Proceed . You see your contacts list. 10. Select the number next to each contact you want to include in your group. A check mark appears next to each selected contact. 11. Select Save . Parent topic: Setting Up Contacts Using the Product Control Panel Editing or Deleting a Contact Group Yo...
Page 214 - Setting Up Speed/Group Dial Lists Using the Fax Utility - Windows
Setting Up Speed/Group Dial Lists Using the Fax Utility - Windows You can set up your speed dial and group dial lists using the FAX Utility for Windows. The utility also letsyou import fax numbers from the Windows Address Book and back up fax numbers stored in yourproduct's memory. Note: You can cre...
Page 215 - Speed Dial/Group Dial List
You see this window: 4. Select Speed Dial/Group Dial List . 215
Page 217 - Setting Up Speed/Group Dial Lists Using the Fax Utility - OS X
Setting Up Speed/Group Dial Lists Using the Fax Utility - OS X You can set up your speed dial and group dial lists using the FAX Utility. The utility also lets you importfax numbers from the MacAddress Book and back up fax numbers to your product's memory. Note: You can create up to 60 speed dial an...
Page 219 - Sending Faxes; Sending Faxes from the Product Control Panel
Sending Faxes See these sections to send faxes using your product. Sending Faxes from the Product Control PanelSending Faxes Using the Fax Utility - WindowsSending Faxes Using the Fax Utility - OS X Parent topic: Faxing Sending Faxes from the Product Control Panel See these sections to send faxes us...
Page 227 - Send; Sending Faxes Using the Fax Utility - Windows
5. Select Send . Note: Your product now communicates with the recipient's fax machine. Do not hang up the telephone. 6. When you hear a fax tone, press one of the buttons to start sending the fax. Note: If your recipient's fax machine does not print in color, your fax is automatically sent in black-...
Page 230 - Sending Faxes Using the Fax Utility - OS X
You see a window like this: 7. Enter the recipient's name and fax number or select a recipient from the phonebook, then click Next . Note: For detailed instructions on using the Epson FAX Utility, click Help . 8. Select a cover sheet and enter a subject and message, then click Next. 9. Click Send to...
Page 233 - Image Quality; Receiving Faxes; Fax Reception
You see this window: 9. Select the Color and Image Quality settings you want to use for your fax. 10. Click Fax . Parent topic: Sending Faxes Receiving Faxes See these sections to receive faxes with your product. Fax ReceptionReceiving Faxes AutomaticallyReceiving Faxes ManuallyReceiving a Fax by Po...
Page 235 - Receiving a Fax by Polling; Viewing a Fax on the LCD Screen
Related tasks Receiving Faxes Automatically Receiving a Fax by Polling You can use polling to receive a fax from another fax machine (such as a fax information service). 1. Press the home button, if necessary. 2. Select Fax . You see a screen like this: 3. Select Menu . 4. Select Polling Receive and...
Page 236 - Checking Fax Status
2. Check the icon on the LCD screen. It turns on if there are any unread or unprinted faxes in the product's memory. 3. Select Fax . 4. Select Open Inbox . Enter the administrator password, if necessary. 5. Select the fax you want to view. You see the fax displayed on the screen. 6. Select Menu . 7....
Page 237 - Printing Fax Reports; Fax Report Options
• To check the history of faxes that have been sent or received, select Job History , select Receive Job or Send Job , and select the job you want to check. • To check received faxes that have been saved in the product's memory, select Job Storage and select Inbox . Parent topic: Faxing Printing Fax...
Page 238 - Fax Log; Last Transmission
Fax Log View or print a report on recent fax transmissions. Last Transmission Print a report on the previous fax that was sent or received through polling. Stored Fax Documents Print a list of the fax jobs currently stored in the product's memory. Protocol Trace Print a detailed report for the previ...
Page 239 - Using USB Flash Drives With Your Product; USB Device Photo File Specifications; File format; Image size; Number of files; Removing a USB Flash Drive
Using USB Flash Drives With Your Product Follow the instructions here to work with a USB flash drive inserted into your product. Inserting a USB Flash DriveRemoving a USB Flash DriveViewing and Printing From the LCD ScreenTransferring Files on a USB Flash Drive Inserting a USB Flash Drive Insert you...
Page 240 - Viewing and Printing From the LCD Screen; Printing JPEG Photos
1. If your product is connected to your computer using a USB cable, do one of the following: • Windows : Open the My Computer , Computer , or Windows Explorer utility. Then right-click the name of your flash drive (listed as a removable disk) and select Eject . • OS X : Drag the removable disk icon ...
Page 242 - Printing TIFF Files; Photo Adjustment Options - Device Mode
Printing TIFF Files You can select and print files in the TIFF format from a USB flash drive or other device. 1. Press the home button, if necessary. 2. Select Memory Device . 3. Select TIFF . You see a list of the available files. 4. Select the file you want to print. You see information about the ...
Page 243 - Print Setting Options - Device Mode
Photo Available options Description adjustmentsettings Fix Photo On Automatically adjusts the brightness, contrast, and saturationof the photo based on the Advanced > Scene Detection setting that is selected Off Turns off automatic adjustments; see Note below P.I.M. Uses your camera's PRINT Image...
Page 244 - Transferring Files on a USB Flash Drive; Setting Up File Sharing for File Transfers From Your Computer
Print settings Available options Description Fit Frame On Automatically crops the photo to fit into the selected photolayout Off Turns off automatic cropping Bidirectional On Prints at normal speed Off Slows down printing to improve print quality Print Order Last Page on Top Select the order for pri...
Page 245 - Transferring Files from a USB Flash Drive to Your Computer
3. Scroll down and select System Administration . Enter the administrator password, if necessary. 4. Select Printer Settings . 5. Select Memory Device Interface . You see a screen like this: 6. Make sure Memory Device is set to Enable . 7. Select File Sharing . 8. Select the way your computer is con...
Page 247 - Check Cartridge and Maintenance Box Status
Replacing Ink Cartridges and Maintenance Boxes The maintenance box stores ink that gets flushed from the system during print head cleaning. When anink cartridge is expended or the maintenance box is at the end of its service life, you need to replace it. You may also need to replace a cartridge that...
Page 248 - Checking Cartridge Status on the LCD Screen; Checking Cartridge and Maintenance Box Status with Windows
Checking Cartridge Status on the LCD Screen When one of your cartridges is low, you see the icon on the LCD screen and the orange Status light flashes. When a cartridge is expended, you see the icon and the orange Status light stays on. You can use the Status button check the status of the cartridge...
Page 249 - Monitoring Preferences
You see this window: 2. Replace or reinstall the maintenance box or any ink cartridge as indicated on the screen. Note: If any of the cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartrid...
Page 250 - Checking Cartridge and Maintenance Box Status with OS X
4. Deselect the checkbox at the bottom of the screen. 5. To disable promotional offers, deselect the Display Epson Offers checkbox. Parent topic: Check Cartridge and Maintenance Box Status Related tasks Removing and Installing Ink CartridgesReplacing the Maintenance Box Checking Cartridge and Mainte...
Page 251 - Update
You see this window: 3. Do the following as necessary: • You can update the ink cartridge and maintenance box status by clicking Update . • Replace or reinstall the maintenance box or any ink cartridge as indicated on the screen. Note: If any of the cartridges installed in the product is broken, inc...
Page 252 - Purchase Epson Ink Cartridges and Maintenance Box; Ink Cartridge and Maintenance Box Part Numbers; Ink color
Related tasks Removing and Installing Ink CartridgesReplacing the Maintenance Box Purchase Epson Ink Cartridges and Maintenance Box You can purchase genuine Epson ink, maintenance boxes, and paper at Epson Supplies Central at epson.com/ink3 (U.S. sales) or epson.ca (Canadian sales). You can also pur...
Page 253 - Removing and Installing Ink Cartridges
Removing and Installing Ink Cartridges Make sure you have your replacement cartridges handy before you begin. You must install newcartridges immediately after removing the old ones. Caution: Leave your old cartridges in the printer until you are ready to replace them to prevent the print head nozzle...
Page 256 - Check
7. Insert the new cartridge into the holder and push it in until it clicks into place. 8. Select Check on the LCD screen to make sure the cartridges are installed correctly. Caution: If you see a message that an ink cartridge is installed incorrectly, press in the ink cartridge until it clicks into ...
Page 257 - Printing With Black Ink and Expended Color Cartridges; Printing With Expended Color Cartridges - Windows
Caution: If you remove an ink cartridge for later use, protect the ink supply area from dirt and dust and store it in the same environment as the printer. The valve in the ink supply port is designed to containany excess ink, but do not touch the ink supply port or surrounding area. Always store ink...
Page 258 - Printing With Expended Color Cartridges - OS X
8. Click Print in Black to print your document. Parent topic: Printing With Black Ink and Expended Color Cartridges Printing With Expended Color Cartridges - OS X If printing stops, you can cancel your print job and select settings to temporarily print with only black inkon plain paper or on an enve...
Page 259 - Conserving Low Black Ink with Windows; Replacing the Maintenance Box
7. Click OK . 8. Close the utility window. 9. Load plain paper or an envelope in your product. 10. Access the print settings in your print application. 11. Select Print Settings from the pop-up menu. 12. Select Plain Paper/Bright White Paper or Envelope as the paper type setting. 13. Select the Gray...
Page 263 - Adjusting Print Quality; Print Head Maintenance; Print Head Nozzle Check
Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. Note: When using the PCL or PostScript (PS3) printer software with the product, you can clean and align the print head and run a nozzle check by using the printer buttons or the ut...
Page 267 - Print Head Cleaning
6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 7. If there are no gaps, click Finish . If there are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check Related concepts Print Head Cleaning Relate...
Page 268 - Cleaning the Print Head Using the Product Control Panel
Cleaning the Print Head Using a Computer Utility Parent topic: Print Head Maintenance Related tasks Removing and Installing Ink Cartridges Cleaning the Print Head Using the Product Control Panel You can clean the print head using the control panel on your product. 1. Make sure there are no errors on...
Page 271 - Print Head Alignment
6. When the cleaning cycle is finished, you can check to see if the nozzles are clean; click Print Nozzle Check Pattern and click Print . 7. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning • If there are no gaps, click Finish . • If ther...
Page 272 - Aligning the Print Head Using the Product Control Panel
Aligning the Print Head Using the Product Control PanelAligning the Print Head Using a Computer Utility Parent topic: Adjusting Print Quality Aligning the Print Head Using the Product Control Panel You can align the print head using the control panel on your product. 1. Make sure there are no errors...
Page 273 - Vertical Alignment; Horizontal Alignment
You see a screen like this: 7. Do one of the following: • If your printouts look blurry or vertical lines are misaligned, select Vertical Alignment . • If you see horizontal bands at regular intervals, select Horizontal Alignment . 8. Follow the on-screen instructions to print an alignment sheet. No...
Page 274 - Aligning the Print Head Using a Computer Utility
• If you printed a horizontal alignment sheet, select the number representing the pattern with the least amount of separation or overlap on the LCD screen. Parent topic: Print Head Alignment Aligning the Print Head Using a Computer Utility You can align the print head using a utility on your Windows...
Page 275 - Vertical alignment
You see a window like this: 5. Check the printed pattern and follow the instructions on the screen to choose the numberrepresenting the best printed pattern for each set. Vertical alignment Horizontal alignment 275
Page 276 - Cleaning the Paper Guide
• After choosing each pattern number, click Next . • If no patterns are aligned in one or more of the sets, choose the closest one in each set and click Realignment . Then print another alignment sheet and check it. Note: Click Skip (where available) if you want to skip a particular alignment sheet....
Page 277 - Paper Guide Cleaning
6. Scroll down and select Paper Guide Cleaning . 7. Select the paper source to clean. 8. Press the Color button. 9. Check the back of the ejected paper to see if it is clean. 10. Repeat as necessary until the paper comes out clean. Note: If the paper comes out stained even after several cleaning att...
Page 278 - Cleaning and Transporting Your Product; Cleaning Your Product
Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your ProductTransporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Note: Close the rear paper feed slot and ...
Page 280 - Transporting Your Product
Transporting Your Product If you need to ship your product or transport it a long distance, prepare it for transportation as describedhere. Caution: During transportation and storage, follow these guidelines: • Avoid tilting the product, placing it vertically, or turning it upside down; otherwise in...
Page 281 - Solving Problems
Solving Problems Check these sections for solutions to problems you may have using your product. Checking for Software UpdatesProduct Status MessagesStatus Menu Error CodesRunning a Product CheckResetting Control Panel DefaultsSolving Setup ProblemsSolving Network ProblemsSolving Copying ProblemsSol...
Page 282 - Product Status Messages
• OS X : You can manually update the software by opening the Applications > Epson Software folder and selecting EPSON Software Updater . Parent topic: Solving Problems Product Status Messages You can often diagnose problems with your product by checking the messages on its LCD screen. Youcan also...
Page 283 - Status Menu Error Codes
LCD screen message Condition/solution Communication error See the link below to the Error Code section in this manual. Authentication error DNS error Recovery mode An error has occurred during firmware updating. Connect yourproduct using a USB cable and try downloading the FirmwareUpdate from the Ep...
Page 285 - Code; Save Failure Data
Code Condition/solution 208 The fax could not be sent to some of the specified recipients. Print a fax log to check which recipients failed to receive the fax. If the Save Failure Data setting is turned on, you can resend a fax from Job Monitor in the Status Menu. 301 There is not enough storage spa...
Page 286 - Running a Product Check
Printing Fax Reports Related topics Wi-Fi or Wired NetworkingSending Faxes Running a Product Check Running a product check helps you determine if your product is operating properly. 1. Disconnect any interface cables connected to your product. 2. Load plain paper in the product. 3. Press the home bu...
Page 287 - Resetting Control Panel Defaults
You see a screen like this: 7. Press the Color button. The nozzle pattern prints. 8. Do one of the following, depending on the results of the product check: • If the page prints and the nozzle check pattern is complete, the product is operating properly. Any operation problem you may have could be c...
Page 288 - Solving Setup Problems
Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. 1. Press the home button, if necessary. 2. Select Setup . 3. Scroll down and select System Administration . Enter the administrator password, if necessary. 4....
Page 289 - Software Installation Problems; Solving Network Problems
Software Installation Problems Parent topic: Solving Problems Noise After Ink Installation If you hear noises from your product after installing ink, check the following: • The first time you install the ink cartridge, the product must prime its print head. Wait until priming finishes before you tur...
Page 290 - Product Cannot Connect to a Wireless Router or Access Point
Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. Werecommend that you make your own backup or print out your fax and network data and settings. P...
Page 291 - Network Software Cannot Find Product on a Network
• Check if your computer is restricting the available wireless channels. If so, verify that your wireless access point is using one of the usable channels and change to a usable channel, if necessary. • If you are using a Wi-Fi Direct connection that suddenly disconnects, the Wi-Fi direct password o...
Page 292 - Product Does Not Appear in OS X Printer Window; Cannot Print Over a Network; Disconnected
Related concepts When to Uninstall Your Product Software Related topics Wi-Fi or Wired Networking Product Does Not Appear in OS X Printer Window If your product does not appear in the OS X printer window, try these solutions: • Turn your product off, wait 30 seconds, then turn it back on again. • If...
Page 293 - Cannot Scan Over a Network
• Check to see if your wireless router or access point has an enabled Privacy Separator function that is preventing printing from a device over the network. See your router or access point documentation forinstructions on disabling the Privacy Separator function. • If you are connecting the product ...
Page 294 - Solving Copying Problems; Product Makes Noise, But Nothing Copies
• Check the connection setting and test the connection using Epson Scan Settings: Windows 8.x : Navigate to the Apps screen and select EPSON Scan Settings . Make sure the Connection setting is set to Network , then click the Test button. Windows (other versions) : Click or Start > All Programs or...
Page 295 - Product Makes Noise When It Sits for a While; Solving Paper Problems; Paper Feeding Problems
• If the nozzle check page does not print, but the product's power is on, make sure your product software is installed correctly. • Make sure your product is level (not tilted). Parent topic: Solving Copying Problems Related concepts Print Head Nozzle CheckPrint Head Cleaning Product Makes Noise Whe...
Page 296 - Paper Jam Problems Inside the Product
• For best results, follow these guidelines: • Use new, smooth, high-quality paper that is not curled, creased, old, too thin, or too thick. • Load paper in the cassette printable side down. • Do not load binder paper with holes in the cassette. • Follow any special loading instructions that came wi...
Page 298 - Paper Jam Problems in the Cassette
Paper Jam Problems in the Cassette If paper has jammed in the cassette, follow the steps here to clear the jam. 1. Cancel the print job, if necessary. 2. Close the output tray. 3. Pull out the paper cassette. 4. Carefully remove any paper jammed inside the product. 5. Carefully follow all paper load...
Page 299 - Paper Jam Problems in the Duplexer (Rear Cover)
6. Keep the cassette flat as you gently insert it. 7. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions. Parent topic: Solving Paper Problems Related references Paper Jam Problems Inside the ProductPaper Jam Pr...
Page 302 - Document Jams in the Automatic Document Feeder
Document Jams in the Automatic Document Feeder If you have problems with document jams in the automatic document feeder (ADF), follow the steps hereto clear the jam. 1. Cancel the print job, if necessary. 2. Remove your originals from the ADF. 3. Open the ADF cover. 4. Carefully remove any jammed pa...
Page 305 - Paper Ejection Problems; Solving PCL/PostScript Problems
Related references Paper Jam Problems in the CassettePaper Jam Problems Inside the ProductPaper Jam Problems in the Duplexer (Rear Cover) Related topics Loading Paper Paper Ejection Problems If you have problems with paper ejecting properly, try these solutions: • If paper does not eject fully, you ...
Page 306 - Nothing Prints; Settings Are Missing from the PCL or PostScript Printer Software; Solving Problems Printing from a Computer
Nothing Prints If your document doesn't print, try these solutions: • Make sure your product is turned on and properly connected. • Check your product's control panel for error messages. The PCL and PostScript printing software will not display any error messages on your computer screen if a printin...
Page 308 - Product Icon Does Not Appear in Windows Taskbar; Printing is Slow
Product Icon Does Not Appear in Windows Taskbar If you do not see your product icon in the Windows taskbar, first try restarting your computer. If that doesnot work, try this solution: 1. Do one of the following: • Windows 8.x : Navigate to the Apps screen and select Control Panel > Hardware and ...
Page 309 - Solving Page Layout and Content Problems
• If printing becomes slower after printing continuously for a long time, the product may have automatically slowed down to protect the print mechanism from overheating or becoming damaged.Let the product rest with the power on for 30 minutes, then try printing again. For the fastest printing, selec...
Page 310 - Inverted Image; Too Many Copies Print; Blank Pages Print
Incorrect Margins on PrintoutIncorrect Characters PrintIncorrect Image Size or PositionSlanted Printout Parent topic: Solving Problems Inverted Image If your printed image is inverted unexpectedly, try these solutions: • Turn off any mirror or inversion settings in your printing application. • Turn ...
Page 311 - Incorrect Margins on Printout; Incorrect Characters Print
• Run a print head nozzle check to see if any of the nozzles are clogged. Then clean the print head, if necessary. • Make sure your product is selected as the printer in your printing program. Parent topic: Solving Page Layout and Content Problems Related concepts Print Head Nozzle CheckPrint Head C...
Page 312 - Incorrect Image Size or Position
• In Windows, delete all print jobs from the Windows Spooler: • Windows 8.x : Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices and Printers . Right-click your product name, select See what's printing , and select your product name again, if necessary. Right-c...
Page 313 - Slanted Printout; Solving Print Quality Problems; White or Dark Lines in Printout
Slanted Printout If your printouts are slanted, try these solutions: • Slide the edge guides against the edges of the paper. • Select a higher print quality setting in your printer software. • Turn off any high speed settings in your product software. • Align the print head. • Make sure the product ...
Page 314 - Blurry or Smeared Printout
• Make sure the paper type setting matches the type of paper you loaded. • Make sure you loaded the printable side of the paper correctly for your product. • Turn off any high speed settings in your product software. • Align the print head. • You may need to replace the ink cartridges. Parent topic:...
Page 316 - Faint Printout or Printout Has Gaps; Grainy Printout
Faint Printout or Printout Has Gaps If your printouts are faint or have gaps, try these solutions: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary. • The ink cartridges may be old or low on ink, and you may need to replace them. • Mak...
Page 317 - Incorrect Colors; Grayscale
• Align the print head. • You may need to increase the image resolution or print a smaller size; see your software documentation. • If you enlarged the image in an image-editing program, you need to increase the resolution setting to retain a high image quality. Increase the resolution by the same a...
Page 318 - Solving Scanning Problems; Scanning Software Does Not Operate Correctly
• For best results, use genuine Epson ink and paper. Parent topic: Solving Print Quality Problems Related concepts Print Head Nozzle CheckPrint Head Cleaning Related references Available Epson Papers Related tasks Selecting Basic Print Settings - WindowsSelecting Basic Print Settings - OS XSelecting...
Page 319 - Cannot Start Epson Scan
for TWAIN-compliant OCR scanning software, such as ABBYY FineReader. To download EpsonScan, visit Epson's driver download site ( U.S. downloads or Canadian downloads ). Parent topic: Solving Scanning Problems Related concepts When to Uninstall Your Product Software Related references Windows System ...
Page 320 - Solving Scanned Image Quality Problems; Image Consists of a Few Dots Only; Threshold
compliant OCR scanning software, such as ABBYY FineReader. To download Epson Scan, visit Epson'sdriver download site ( U.S. downloads or Canadian downloads ). Parent topic: Solving Scanning Problems Related tasks Starting a Scan Using the Epson Scan IconStarting a Scan with Document Capture Pro or D...
Page 322 - Back of Original Image Appears in Scanned Image
Parent topic: Solving Scanned Image Quality Problems Related topics Selecting Epson Scan Settings Image Colors are Patchy at the Edges If you are scanning a thick or warped original, cover its edges with paper to block external light as youscan it. Parent topic: Solving Scanned Image Quality Problem...
Page 323 - Scanned Image Colors Do Not Match Original Colors; Scan Area is Not Adjustable in Thumbnail Preview; Scanned Image Edges are Cropped
Related topics Selecting Epson Scan Settings Scanned Image Colors Do Not Match Original Colors Printed colors can never exactly match the colors on your computer monitor because printers andmonitors use different color systems: monitors use RGB (red, green, and blue) and printers typically useCMYK (...
Page 324 - Solving Faxing Problems; Cannot Send or Receive Faxes
Parent topic: Solving Scanned Image Quality Problems Related topics Placing Originals on the Product Solving Faxing Problems Check these solutions if you have problems faxing with your product. Cannot Send or Receive FaxesCannot Receive Faxes with a Telephone Connected to Your Product Parent topic: ...
Page 325 - Cannot Receive Faxes with a Telephone Connected to Your Product; Manual
• If your telephone line uses call waiting and you have trouble receiving faxes, turn off call waiting to prevent disruption of incoming faxes. Note: If your product is connected to a VoIP (Voice over Internet Protocol) phone line, keep in mind that fax machines are designed to work over analog phon...
Page 327 - Uninstalling Product Software - OS X
5. Do one of the following to uninstall Epson Scan, then follow any on-screen instructions: • Windows 8.x , Windows 7 , or Windows Vista: Select EPSON Scan and click Uninstall/Change . • Windows XP : Select EPSON Scan and click Change/Remove . 6. Restart your computer, then see the Start Here sheet ...
Page 329 - Technical Specifications; Windows System Requirements
Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life products. Please go to epson.com/recycle for information on how to return your products for proper disposal. Windows System RequirementsOS X System Requi...
Page 330 - OS X System Requirements; Printing Specifications; Paper path; Scanning Specifications; Scanner type
• Windows XP Professional x64 Edition • Windows XP SP3 Note: Visit Epson's support website at epson.com/support (U.S.) or epson.ca/support (Canada) for the latest in compatibility and drivers for your product. Parent topic: Technical Specifications OS X System Requirements To use your product and it...
Page 332 - Fax Specifications; Paper Specifications
Fax Specifications Fax type Walk-up black-and-white and color fax capability (ITU-T SuperGroup 3) Supported lines Standard analog telephone lines PBX (Private Branch Exchange) telephone systems Speed Up to 33.6 kbps Resolution Monochrome : Standard: 203 × 98 dpi Fine: 203 × 196 dpi Photo: 203 × 196 ...
Page 333 - Printable Area Specifications
Single-sheets Size B5 (7.2 × 10.1 inches [182 × 257 mm]) A4 (8.3 × 11.7 inches [210 × 297 mm]) A5 (5.8 × 8.2 inches [148 × 210 mm]) A6 (4.1 × 5.8 inches [105 × 148 mm]) Letter (8.5 × 11 inches [216 × 279 mm]) Legal (8.5 × 14 inches [216 × 357 mm]) 4 × 6 inches (102 × 152 mm) 5 × 7 inches (127 × 178 ...
Page 335 - Ink Cartridge Specifications; Temperature
1 Left: 0.12 inch (3 mm) minimum; 1.89 inches (48 mm) recommended 2 Bottom: 0.20 inch (5 mm) minimum 3 Top: 0.20 inch (5 mm) minimum 4 Right: 0.12 inch (3 mm) minimum; 0.83 inch (21 mm) recommended Parent topic: Technical Specifications Ink Cartridge Specifications Note: This product uses only genui...
Page 336 - Dimension Specifications; Electrical Specifications
Dimension Specifications Height Stored: 13.5 inches (342 mm) Printing: 15.1 inches (383 mm) Width Stored: 18.1 inches (461 mm) Printing: 18.1 inches (461 mm) Depth Stored: 16.6 inches (422 mm) Printing: 25.8 inches (655 mm); with the output tray extensionextended Weight 31.5 lb (14.3 kg) (without in...
Page 337 - Environmental Specifications; Interface Specifications; Interface type; Network Interface Specifications; Standard
Environmental Specifications Temperature Operating: 50 to 95 °F (10 to 35 °C) Storage: –4 to 104 °F (–20 to 40 °C) 1 month at 104 °F (40 °C) Humidity Operating: 20 to 80% RH (without condensation) Storage: 5 to 85% RH Parent topic: Technical Specifications Interface Specifications Interface type Hi-...
Page 339 - Safety and Approvals Specifications; United States; PS3 Mode Fonts
Safety and Approvals Specifications United States Safety: UL60950-1 EMC: FCC part 15 Subpart B class B Canada Safety: CAN/CSA C22.2 No. 60950-1 EMC: CAN/CSA-CEI/IEC CISPR 22 Class B This equipment contains the following wireless module: • Manufacturer: Askey Computer Corporation. • Type: WLU6117-D69...
Page 341 - PCL5 Mode Fonts; Font name
Tekton Times Roman, Times Italic, Times Bold, Times Bold Italic Univers, Univers Oblique, Univers Bold, Univers Bold Oblique, Univers Light, Univers Light Oblique UniversCondensed, UniversCondensed Oblique, UniversCondensed Bold, UniversCondensed BoldOblique UniversExtended , UniversExtended Oblique...
Page 343 - PCL6 Mode Fonts
Font name Family HP equivalent OCR B — — Code39 9.37cpi, 4.68cpi — EAN/UPC Medium, Bold — Parent topic: Technical Specifications PCL6 Mode Fonts Scalable Fonts Font name Symbol set FixedPitch 810 *1 FixedPitch 810 Bold *1 FixedPitch 810 Italic *1 FixedPitch 810 Bold Italic *1 FixedPitch 850 Regular ...
Page 347 - Symbol Sets; PCL5 Mode Typefaces and Symbol Sets
Bitmap Font Font name Symbol set Line Printer *9 Parent topic: Technical Specifications Symbol Sets Your product can access a variety of symbol sets. Many of these symbol sets differ only in theinternational characters specific to each language. Note: Since most software handles fonts and symbols au...
Page 348 - PCL5 Mode Symbol Sets
• Zapf Calligraphic 801 SWA • Geometric 711 SWA • Revival 711 SWA • Century 702 SWA • Dutch 801 SWA • Chancery 801 Medium SWA Italic • FixedPitch 810 Dark PCL5 Mode Symbol Sets Typeface details Symbol set names FixedPitch 810 IBM-US (10U) Roman-8 (8U) Dutch 801 ECM94-1 (0N) Roman-8 (8U) Swiss 742 88...
Page 355 - Notices; General Product Safety Instructions
Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life products. Please go to epson.com/recycle for information on how to return your products for proper disposal. Epson offers postage-paid ink cartridge recycling with an environ...
Page 357 - Ink Cartridge Safety Instructions
• Before transporting the product, make sure that the print head is in the home (far right) position and the ink cartridges are in place. • When storing or transporting the product, do not tilt it, stand it on its side, or turn it upside down; otherwise ink may leak. Ink Cartridge Safety Instruction...
Page 358 - LCD Screen Safety Instructions; Wireless Connection Safety Instructions; Telephone Equipment Safety Instructions
• After bringing an ink cartridge inside from a cold storage site, allow it to warm up at room temperature for at least three hours before using it. • Store ink cartridges with their labels facing upward. Do not store cartridges upside down. Parent topic: General Product Safety Instructions LCD Scre...
Page 359 - FCC Compliance Statement; For United States Users
Parent topic: General Product Safety Instructions FCC Compliance Statement For United States Users This equipment complies with Part 68 of the FCC rules and the requirements adopted by theAdministrative Council for Terminal Attachments ("ACTA") . On the surface of this equipment is a labelth...
Page 361 - Software Notice
WARNING The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCCCertification or Declaration of this device and may cause interference levels which exceed the limitsestablished by the FCC for this equipment. It is the responsibility of the user to obtain a...
Page 409 - Trademarks
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AREDISCLAIMED. IN NO EVENT SHALL THE PROJECT OR CONTRIBUTORS BE LIABLE FOR ANYDIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES(INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;LOSS ...
Page 410 - Copyright Notice
Epson iPrint TM and Remote Print TM are trademarks of Seiko Epson Corporation. Apple, iPad, iPhone, iPod touch, Mac, and OS X are trademarks of Apple Inc., registered in the U.S. andother countries. AirPrint and the AirPrint logo are trademarks of Apple Inc. General Notice: Other product names used ...
Page 411 - libTIFF Software Acknowledgment; A Note Concerning Responsible Use of Copyrighted Materials; Default Delay Times for Power Management for Epson Products; Copyright Attribution
Parent topic: Notices libTIFF Software Acknowledgment Copyright © 1988-1997 Sam Leffler Copyright © 1991-1997 Silicon Graphics, Inc. Permission to use, copy, modify, distribute, and sell this software and its documentation for any purposeis hereby granted without fee, provided that (I) the above cop...