Page 3 - Contents
Contents XP-400 User's Guide.................................................................................................................................. 11 Product Basics ..............................................................................................................................
Page 12 - Setting Up the Control Panel; Control Panel Buttons and Lights
Product Basics See these sections to learn about the basic features of your product. Setting Up the Control PanelProduct Parts LocationsThe Power Off TimerEpson Connect Solutions for Smartphones, Tablets, and More Setting Up the Control Panel See these sections to set up the control panel for use. C...
Page 13 - OK; Adjusting Control Panel Position; Changing LCD Screen Language; Setup
6 The arrow buttons and the OK button 7 The + and – buttons (increase or decrease the number of copies) 8 The start button 9 The stop button Parent topic: Setting Up the Control Panel Adjusting Control Panel Position You can adjust the position of the control panel to make it easier to use. • To rai...
Page 14 - Turning Off Control Panel Sounds
3. Press the up or down arrow buttons to select Printer Setup and press the OK button. You see this screen: 4. Press the up or down arrow buttons to select Language and press the OK button. 5. Press the up or down arrow buttons to select a language and press the OK button. 6. Press the home button t...
Page 15 - Product Parts Locations
Product Parts Locations See these sections to identify the parts on your product. Product Parts - TopProduct Parts - InsideProduct Parts - Back Parent topic: Product Basics Product Parts - Top 1 Sheet feeder 2 Paper support 3 Output tray 4 Paper stopper 5 Feeder guard 6 Edge guide 15
Page 17 - Product Parts - Inside
Product Parts - Inside 1 Scanner unit 2 Ink cartridge holder in home position Parent topic: Product Parts Locations 17
Page 18 - The Power Off Timer; Changing the Power Off Timer Setting From the Control Panel
Product Parts - Back 1 AC inlet 2 USB port Parent topic: Product Parts Locations The Power Off Timer The product turns off automatically if it is not used for a period of time after it enters sleep mode. You canadjust the time period before power off, but increasing the time reduces the product's en...
Page 19 - Printer Setup; Power Off Timer
3. Press the up or down arrow buttons to select Printer Setup and press the OK button. You see this screen: 4. Press the up or down arrow buttons to select Power Off Timer and press the OK button. You see this screen: 5. Press the up or down arrow buttons to select the length of time after which you...
Page 20 - Changing the Power Off Timer Setting - Windows; Changing the Power Off Timer Setting - Mac OS X
Parent topic: The Power Off Timer Changing the Power Off Timer Setting - Windows You can use the printer software to change the time period before the printer turns off automatically. 1. Access the Windows Desktop, right-click the product icon in the Windows taskbar, and select Printer Settings . 2....
Page 21 - Printer Settings; Apply; Epson Connect Solutions for Smartphones, Tablets, and More
2. Select Printer Settings . You see this window: 3. Select the length of time after which you want the product to automatically turn off when it is not inuse as the Power Off Timer setting. 4. Click Apply . 5. Close the Printer Settings window. Parent topic: The Power Off Timer Epson Connect Soluti...
Page 22 - Using Epson Email Print; Using the Epson iPrint Mobile App; Using Google Cloud Print
Using Epson Email Print With Epson Email Print, you can print from any device that can send email, such as your smartphone,tablet, or laptop. Just activate your product's unique email address. When you want to print, attach aPDF, Microsoft Office document, or photo and send an email to your product....
Page 24 - Selecting Wireless Network Settings From the Control Panel
Selecting Wireless Network Settings From the Control Panel You can select or change wireless network settings using your product control panel. To install your product on a wireless network, follow the instructions on the Start Here sheet and install the necessary software from the product CD. The i...
Page 26 - Loading Paper; Loading Paper for Documents
Loading Paper Before you print, load paper for the type of printing you will do. Loading Paper for DocumentsLoading Paper for PhotosLoading EnvelopesPaper Loading CapacityAvailable Epson PapersBorderless Paper Type CompatibilityPaper or Media Type Settings Loading Paper for Documents You can print d...
Page 29 - Related references; Loading Paper for Photos
• Load paper short edge first, no matter which way your document faces. • Load letterhead or pre-printed paper top edge first. • Do not load paper past the line on the left edge guide. • Check the paper package for any additional loading instructions. Parent topic: Loading Paper Related references P...
Page 32 - Loading Envelopes
• Load paper short edge first, no matter which way your photo faces. • Do not load paper past the line on the left edge guide. • Check the paper package for any additional loading instructions. Parent topic: Loading Paper Related references Paper Loading Capacity Loading Envelopes You can print on p...
Page 35 - Paper type; Available Epson Papers
Paper Loading Capacity Paper type Load up to this many sheets Plain paper - Letter (8.5 × 11 inches Approximately 100 sheets** [216 × 279 mm]) or A4 (8.3 × 11.7 inches[210 × 297 mm])* Epson Bright White Paper 80 sheets Epson Presentation Paper Matte Epson Photo Paper Glossy 20 sheets Epson Premium P...
Page 37 - Borderless Paper Type Compatibility
Paper Type Size Part number Sheet count Epson Premium Presentation 8 × 10 inches (203 × 254 mm) S041467 50 Paper Matte Letter (8.5 × 11 inches S041257 50 [216 × 279 mm]) S042180 100 Epson Premium Presentation Letter (8.5 × 11 inches S041568 50 Paper Matte Double-sided [216 × 279 mm]) Epson Ultra Pre...
Page 38 - Paper or Media Type Settings; For this paper
• A4 (8.3 × 11.7 inches [210 × 297 mm]) Parent topic: Loading Paper Paper or Media Type Settings For this paper Select this paper Type or Media Type setting Plain paper Plain Paper/Bright White Paper Epson Bright White Paper Epson Presentation Paper Matte Epson Iron-on Cool Peel Transfer paper Epson...
Page 39 - Placing Originals on the Product; Placing Originals on the Scanner Glass
Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals on the S...
Page 40 - Related topics
Note: You can place multiple originals on the scanner glass. Just make sure they are at least 0.8 inch (20 mm) away from each other. 3. Close the document cover gently to keep your original in place. Parent topic: Placing Originals on the Product Related topics CopyingScanning 40
Page 41 - Copying; Copying Documents or Photos; Copy
Copying See the information here to copy documents or photos using your product. Note: Copies may not be exactly the same size as your originals. Copying Documents or PhotosCopying and Restoring Photos Copying Documents or Photos You can copy color or black-and-white documents or photos onto various...
Page 42 - Color; Print Settings
6. Press the left or right arrow buttons to select one of the following: • Color : for color copies • B&W : for black-and-white copies 7. To view the print settings for the copies, press the down arrow button. You see the Copy menu. 8. Press the OK button to select Print Settings . You see this ...
Page 43 - Paper Type Settings - Copying; Paper Type; Paper Size Settings - Copying; Paper Size; Copying Options
Paper Type Settings - Copying Select a Paper Type setting that matches the paper you loaded. Paper type loaded Paper Type setting Plain paper Plain Paper Epson Bright White Paper Epson Presentation Paper Matte Epson Iron-on Cool Peel Transfer paper Epson Photo Quality Self-adhesive Sheets Epson Prem...
Page 44 - Copying and Restoring Photos
Copying option Available settings Description Density Various levels Adjusts the lightness or darkness of copies Layout Borderless Expands the image to the edge of the paper (slight croppingmay occur) With Border Leaves a small margin around the image Reduce/Enlarge Actual Size Copies at 100% size, ...
Page 45 - On
5. Press the down arrow button to select On and press the OK button. 6. Place up to two original photos on the product. Note: Press the up or down arrow button for instructions on placing your photos on the product. 7. Press the start button. You see this screen: 8. Press the left or right arrow but...
Page 47 - Enable automatic checking; Printing with Windows; Selecting Basic Print Settings - Windows
Printing From a Computer Before printing from your computer, make sure you have set up your product and installed its softwareas described on the Start Here sheet. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. If...
Page 50 - Selecting Advanced Print Settings - Windows
Basic Print Options - Windows You can select any of the basic print options to customize your print. Some options may be pre-selectedor unavailable, depending on other settings you have chosen. Fix Photo Improves the color, contrast, and sharpness of flawed photos. Note: Fix Photo uses a sophisticat...
Page 51 - Paper & Quality Options
2. Select the Paper & Quality Options settings for your printout: • Select the type of paper you loaded. Note: Check the paper type settings list for details. • Select the print quality setting you want to use. Note: Check the print quality settings list for details. • Select the size of the pap...
Page 54 - Fix Photo; ICM; Selecting Print Layout Options - Windows
includes a face with an intentional color cast, such as a statue, you may want to turn off Fix Photo to retain the special color effects. ICM Lets you turn off color management in your printer software using the Off (No Color Adjustment) option. You can then manage color using only your application ...
Page 55 - Selecting a Printing Preset - Windows
• To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select sizing options. • To print on both sides of your paper, select the 2-sided printing options. Note: Your product software will prompt you to reinsert your paper when it is time to print on t...
Page 56 - Printing Your Document or Photo - Windows
2. Place your cursor over a Printing Presets option to view its list of settings. 3. Use any of the available options on the screen to control your printing presets. 4. To choose an option for printing, select it. 5. Click OK . Parent topic: Printing with Windows Printing Your Document or Photo - Wi...
Page 57 - Print; Checking Print Status - Windows
2. Click OK or Print to start printing. Checking Print Status - Windows Parent topic: Printing with Windows Related references Borderless Paper Type Compatibility Checking Print Status - Windows During printing, you see this window showing the progress of your print job. It allows you to controlprin...
Page 58 - Stop; Print Queue; Check Ink Levels; Selecting Default Print Settings - Windows
• To cancel printing, click Stop . • To see print jobs lined up for printing, click Print Queue . • To check ink status, click Check Ink Levels . Parent topic: Printing Your Document or Photo - Windows Selecting Default Print Settings - Windows When you change your print settings in a program, the c...
Page 59 - Changing the Language of the Printer Software Screens
3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK . These settings are now the defaults selected for printing. You can still change them as needed forprinting in any program session. Changing the Language of the Printer Software Screens Parent topic: ...
Page 61 - Changing Automatic Update Options; Software Update Settings; Check every; Never; Related tasks; Printing with Mac OS X
Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software. You canchange how often the software checks for updates or disable this feature. 1. Access the Windows Desktop and right-click the product icon in the Windows taskbar. 2. Sel...
Page 62 - Selecting Basic Print Settings - Mac OS X
Note: If you have an internet connection, it is a good idea to check for updates to your product software on Epson's support website. Selecting Basic Print Settings - Mac OS XSelecting Page Setup Settings - Mac OS XSelecting Print Layout Options - Mac OS XManaging Color - Mac OS XSelecting Printing ...
Page 66 - Selecting Page Setup Settings - Mac OS X
Photo RPM For the best print quality, but the slowest print speed. Parent topic: Selecting Basic Print Settings - Mac OS X Print Options - Mac OS X You can select any of the print options to customize your print. Some options may be unavailable,depending on other settings you have chosen. Expansion ...
Page 67 - Selecting Print Layout Options - Mac OS X
1. Select the size of the paper you loaded as the Paper Size setting. If you are printing a borderless photo, select the Borderless checkbox or a paper size with a Borderless option. You can also select a custom setting to create a custom paper size. Note: You must select a compatible borderless pap...
Page 68 - Managing Color - Mac OS X
• To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu. To arrange the print order of the pages, select a Layout Direction setting. • To print borders around each page on the sheet, select a line setting from the Border pop-up menu. • To invert...
Page 70 - Selecting Printing Preferences - Mac OS X; System Preferences; Printing Preferences - Mac OS X
Parent topic: Managing Color - Mac OS X Selecting Printing Preferences - Mac OS X You can select printing preferences that apply to all the print jobs you send to your product. 1. In the Apple menu or the Dock, select System Preferences . 2. Select Print & Fax or Print & Scan , select your p...
Page 71 - Printing Your Document or Photo - Mac OS X
Quiet Mode Lessens noise during printing when you select Plain Paper/Bright White Paper as the paper Type or Media Type setting. Permit temporary black printing Allows you to print using black ink when a color ink cartridge is expended. High Speed Printing Speeds up printing, but may reduce print qu...
Page 73 - Pause; Settings; Cancelling Printing Using a Product Button
• To pause printing for all queued print jobs, click the large Pause button. • To check ink status, click the Settings icon, then click the Supply Levels tab. Parent topic: Printing Your Document or Photo - Mac OS X Cancelling Printing Using a Product Button If you need to cancel printing, press the...
Page 74 - Starting a Scan; Starting a Scan Using the Product Control Panel; Scan
Scanning You can scan original documents or photos and save them as digital files. Starting a ScanSelecting Epson Scan SettingsScanning with Mac OS X Using Image CaptureScanning Special Projects Starting a Scan After placing your original documents or photos on your product for scanning, start scann...
Page 76 - Starting a Scan Using the Epson Scan Icon
Parent topic: Starting a Scan Changing Default Scan Button Settings You can view or change the default scan settings your product uses when you scan to your computerusing the product buttons. You do this using the Event Manager program. 1. Do one of the following to open Event Manager: • Windows 8.x...
Page 77 - Starting a Scan from a Scanning Program
You see an Epson Scan window like this: Parent topic: Starting a Scan Starting a Scan from a Scanning Program You can start Epson Scan from a scanning program to select scan settings, scan, and open the scannedimage in the program. 77
Page 78 - Select Source
Note: With Mac OS X 10.6, 10.7, 10.8, or 10.9, in addition to scanning with Image Capture, you can download and install Epson Scan scanning software. Epson Scan provides additional image adjustmentand photo correction features for enhancing scanned images, and provides an interface for TWAIN-complia...
Page 80 - Selecting Epson Scan Settings; Scan Modes
Related topics Selecting Epson Scan Settings Selecting Epson Scan Settings After starting Epson Scan, you can select settings in various modes to customize your scan. Scan ModesSelecting the Scan ModeScanning in Full Auto ModeScanning in Home ModeScanning in Office ModeScanning in Professional ModeI...
Page 81 - Selecting the Scan Mode; Scanning in Full Auto Mode; Full Auto Mode
Selecting the Scan Mode Select the Epson Scan mode you want to use from the Mode box in the upper right corner of the EpsonScan window: Parent topic: Selecting Epson Scan Settings Related tasks Scanning in Full Auto ModeScanning in Home ModeScanning in Office ModeScanning in Professional Mode Scanni...
Page 83 - Customize; File Save Settings
2. To select image adjustment options or change your scanned file settings, click Customize , select the settings, and click OK . • To choose any of the available image adjustment options, select the checkbox for the option. • To change the scanned file settings, click File Save Settings . 3. Click ...
Page 84 - Scanning in Home Mode
Related tasks Selecting Scan File Settings Available Image Adjustments - Full Auto Mode You can select these image adjustment options in Epson Scan Full Auto Mode. Dust Removal Removes dust marks from your originals automatically. Color Restoration Restores the colors in faded photos automatically. ...
Page 85 - Document Type; Photograph; Art; Image Type
2. Select the Document Type setting that matches your original, such as Photograph or Text/Line Art . 3. Select the Image Type setting that matches your original. 85
Page 88 - Normal preview
• Normal preview : Click the Auto Locate icon to create a marquee (dotted line) on the preview image. 88
Page 89 - Shift
2. Do the following, as necessary, to work with the selected scan area: • If the marquee is correct, continue with the next step. • To move the marquee, click inside the scan area and drag the marquee where you want it. • To resize the scan area, place your cursor over the edge or corner of the marq...
Page 93 - Save; Scanning in Office Mode; Office Mode
4. To create a scanned image size that is not available in the Target Size list, click the Customize option. 5. Name the custom size, enter the size, click Save , and click OK . Then create a scan area on the preview image. The marquee is automatically proportioned for your custom scan size. Parent ...
Page 95 - Related concepts; Selecting a Scan Area - Office Mode
Epson Scan previews your original and displays the result in a separate Preview window. 7. If desired, select the area in your preview image that you want to scan (scan area). 8. Select any of the image adjustment settings you want to use. Before making adjustments, click theimage or scan area in th...
Page 97 - Available Image Adjustments - Office Mode
• To resize the scan area, place your cursor over the edge or corner of the marquee, then click and drag the edges where you want them. (Hold down the Shift key as you resize the marquee to retain the same width/height proportions.) • To create additional marquees (up to 50, if available), click the...
Page 98 - Scanning in Professional Mode
Descreening Removes the ripple pattern that might appear in subtly shaded image areas, such as skin tones. Thisoption improves results when scanning magazines or newspapers. (The results of descreening do notappear in the preview image, only in your scanned image.) Text Enhancement Sharpens the appe...
Page 102 - Thumbnail preview
• Thumbnail preview : Your scan area is selected automatically, but you can change it. Place your cursor in one corner of the desired scan area, then click and drag the cursor to the opposite cornerto create a marquee (dotted line) on the preview image. 102
Page 104 - Available Image Adjustments - Professional Mode
• Normal preview : To create additional marquees (up to 50, if available), click the Copy Marquee icon to copy the existing marquee and paste it on the preview image. • To delete a marquee, click the marquee, then click the Delete Marquee icon. Note: If you draw multiple marquees, make sure you sele...
Page 106 - Threshold; Selecting a Scan Size - Professional Mode; Preview; Target Size
Threshold Adjusts the level at which black areas in text and line art are delineated, improving text recognition inOCR (Optical Character Recognition) programs. Parent topic: Scanning in Professional Mode Selecting a Scan Size - Professional Mode You can reduce or enlarge the size of your image as y...
Page 108 - Scale
4. To create a scanned image size that is not available in the Target Size list, click the Customize option. 5. Name the custom size, enter the size, click Save , and click OK . Then create a scan area on the preview image. The marquee is automatically proportioned for your custom scan size. 6. To u...
Page 109 - Image Preview Guidelines
• Trimming : Turns automatic image cropping on or off. • Unlock icon: Unlocks the width/height proportions of the scanned image size so you can adjust it without constraint. Parent topic: Scanning in Professional Mode Image Preview Guidelines You can preview your scanned image so you can adjust the ...
Page 113 - Scan Mode
4. Select the Scan Mode setting indicating where you placed your original (if available). Select any other scan settings as necessary. 113
Page 114 - Available Scan Settings - Mac OS X Image Capture; Scanning Special Projects; Scanning to a PDF File
5. Select the folder in which you want to save your scanned file in the Scan To pop-up menu. 6. Click Scan . Your scanned file is saved in the folder you selected. Available Scan Settings - Mac OS X Image Capture Parent topic: Scanning Available Scan Settings - Mac OS X Image Capture You can select ...
Page 117 - Restoring Photo Colors as You Scan; Color Restoration
Parent topic: Scanning Special Projects Related tasks Selecting the Scan ModeSelecting Scan File Settings Related topics Starting a ScanSelecting Epson Scan Settings Restoring Photo Colors as You Scan You can restore the colors in faded photos as you scan them using Epson Scan's Color Restorationset...
Page 119 - Using Memory Cards With Your Product; Inserting a Memory Card
Using Memory Cards With Your Product Follow the instructions here to work with a memory card inserted into your product. Inserting a Memory CardPrinting from a Memory CardScanning to a Memory CardTransferring Photos on a Memory Card Inserting a Memory Card Insert only one memory card at a time into ...
Page 120 - Memory Card Types
Caution: Do not remove a memory card or turn off your product while the memory card access light is flashing or you may lose data from the memory card. Memory Card TypesMemory Card File SpecificationsRemoving a Memory Card Parent topic: Using Memory Cards With Your Product Related references Memory ...
Page 121 - Memory Card File Specifications; File format; Image size; Removing a Memory Card
Memory Card File Specifications You can insert memory cards in your product containing files that meet these specifications. File format JPEG with the Exif version 2.3 standard Image size 80 × 80 pixels to 9200 × 9200 pixels Number of files Up to 9990 Parent topic: Inserting a Memory Card Removing a...
Page 127 - Scanning to a Memory Card
• To place photos in the layout manually, select Place photos manually and press the OK button. Press the arrow buttons displayed to change layout options, pressing the OK button to confirm each photo placement. Note: If the printer does not automatically advance to the next screen when you're finis...
Page 128 - Transferring Photos on a Memory Card
2. Place your original document or photo on the product. 3. Press the home button, if necessary. 4. Press the left or right arrow buttons to select Scan and press the OK button. 5. Press the up or down arrow buttons to select Scan to Memory Card and press the OK button. You see this screen: 6. Selec...
Page 129 - Setting Up File Sharing for Photo Transfers From Your Computer; Transferring Photos from a Memory Card to Your Computer
Setting Up File Sharing for Photo Transfers From Your Computer Before you transfer photos from a computer to a memory card inserted into a memory card slot on yourproduct, you may need to set up your product's file sharing settings. Caution: Remove the memory card before you change this setting or y...
Page 131 - Check Cartridge Status; Checking Cartridge Status on the LCD Screen
Replacing Ink Cartridges When an ink cartridge is expended, you need to replace it. You may also need to replace a cartridge that is more than six months old, if your printouts do not looktheir best, even after cleaning and aligning the print head. Note: Please dispose of your used Epson branded ink...
Page 133 - Cartridge Replacement; Checking Cartridge Status with Windows
• If you want to replace an ink cartridge now, select Cartridge Replacement and press the OK button. When you finish replacing cartridges, press the OK button again. Note: Depending on the color of the expended cartridge and how you are printing, you may be able to continue printing temporarily. Par...
Page 134 - Monitoring Preferences
2. Replace or reinstall any ink cartridge indicated on the screen. Note: Depending on the color of the expended cartridge and how you are printing, you may be able to continue printing temporarily. Note: If any of the cartridges installed in the product are broken, incompatible with the product mode...
Page 135 - See Low Ink Reminder alerts; Display Epson Offers
4. Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen. 5. To disable promotional offers, deselect the Display Epson Offers checkbox. Parent topic: Check Cartridge Status Related tasks Removing and Installing Ink Cartridges 135
Page 136 - Checking Cartridge Status with Mac OS X
Related topics Printing With Black Ink and Expended Color Cartridges Checking Cartridge Status with Mac OS X You can check your cartridge status using a utility on your Mac. 1. Do one of the following: • Mac OS X 10.6/10.7/10.8 : In the Apple menu or the Dock, select System Preferences . Select Prin...
Page 137 - Update
3. Do the following as necessary: • To update the ink cartridge status, click Update . • Replace or reinstall any ink cartridge indicated on the screen. Note: If any of the cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monit...
Page 138 - Purchase Epson Ink Cartridges; Ink Cartridge Part Numbers; Ink color
Related topics Printing With Black Ink and Expended Color Cartridges Purchase Epson Ink Cartridges You can purchase genuine Epson ink and paper at Epson Supplies Central at epson.com/ink3 (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To ...
Page 144 - Replacing Ink Cartridges Using a Computer Utility
Replacing Ink Cartridges Using a Computer Utility You can use the Ink Cartridge Replacement utility to view on-screen instructions for replacing an inkcartridge. This method allows you to replace a cartridge before it is low or expended (if it is too old, forexample). 1. Do one of the following: • W...
Page 145 - Ink Cartridge Replacement
2. Click the Ink Cartridge Replacement icon and follow the on-screen instructions to replace your ink cartridges as necessary. Parent topic: Replacing Ink Cartridges Related concepts Purchase Epson Ink Cartridges Printing With Black Ink and Expended Color Cartridges When a color ink cartridge is exp...
Page 146 - Printing With Expended Color Cartridges - Windows; Printing With Expended Color Cartridges - Mac OS X
Printing With Expended Color Cartridges - WindowsPrinting With Expended Color Cartridges - Mac OS X Parent topic: Replacing Ink Cartridges Printing With Expended Color Cartridges - Windows If you see a message during printing telling you that you can temporarily print in black ink with anexpended co...
Page 148 - Conserving Low Black Ink with Windows
13. Select the Grayscale option. 14. Click Print to print your document. Parent topic: Printing With Black Ink and Expended Color Cartridges Related tasks Cancelling Printing Using a Product ButtonSelecting Basic Print Settings - Mac OS X Conserving Low Black Ink with Windows The following window ap...
Page 149 - Adjusting Print Quality; Print Head Maintenance; Print Head Nozzle Check; Checking the Nozzles Using the Product Control Panel
Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. If running these utilities does not solve the problem, you may need to replace the ink cartridges. Print Head MaintenancePrint Head AlignmentCleaning the Paper Path Related topics ...
Page 153 - Print head is clean; Finish; Print Head Cleaning
5. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 6. If there are no gaps, click Finish . If there are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check Related concepts Print Head Cleaning Print ...
Page 158 - Print head needs cleaning; Clean; Print Head Alignment
Print head needs cleaning • If there are no gaps, click Finish . • If there are gaps or the pattern is faint, click Clean to clean the print head again. If you don’t see any improvement after cleaning the print head up to 4 times, turn off the product and waitat least 6 hours. Then try cleaning the ...
Page 159 - Aligning the Print Head Using the Product Control Panel
Aligning the Print Head Using a Computer Utility Parent topic: Adjusting Print Quality Related concepts Print Head Cleaning Aligning the Print Head Using the Product Control Panel You can align the print head using the control panel on your product. 1. Load a few sheets of plain paper in the product...
Page 161 - Aligning the Print Head Using a Computer Utility
Aligning the Print Head Using a Computer Utility You can align the print head using a utility on your Windows computer or Mac. 1. Load a few sheets of plain paper in the product. 2. Do one of the following: • Windows: Access the Windows Desktop and right-click the product icon in the Windows taskbar...
Page 162 - Cleaning the Paper Path
5. Check the printed pattern and follow the instructions on the screen to choose the numberrepresenting the best printed pattern for each set. • After choosing each pattern number, click Next . • If no patterns are aligned in one or more of the sets, choose the closest one in each set and click Real...
Page 164 - Cleaning Your Product; Transporting Your Product
Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your ProductTransporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Close the output tray and paper support w...
Page 167 - Solving Problems
Solving Problems Check these sections for solutions to problems you may have using your product. Checking for Software UpdatesProduct Status MessagesRunning a Product CheckResetting Control Panel DefaultsSolving Setup ProblemsSolving Network ProblemsSolving Copying ProblemsSolving Paper ProblemsSolv...
Page 168 - Product Status Messages; LCD screen
Parent topic: Solving Problems Product Status Messages You can often diagnose problems with your product by checking the messages on its LCD screen. LCD screen Condition/solution message/code Paper out No paper is loaded. Load paper in the product Paper jam Paper is jammed in the product. Remove the...
Page 169 - Running a Product Check
Related references Paper Jam ProblemsWhere to Get Help Related topics Replacing Ink CartridgesPrinting With Black Ink and Expended Color CartridgesLoading Paper Running a Product Check Running a product check helps you determine if your product is operating properly. 1. Disconnect any interface cabl...
Page 170 - Resetting Control Panel Defaults
8. Do the following, depending on the results of the product check: • If the page prints and the nozzle check pattern is complete, the product is operating properly. Any operation problem you may have could be caused by your computer, cable, software, or selectedsettings. Check the other solutions i...
Page 171 - Restore Default Settings; All Settings
You see this screen: 3. Press the up or down arrow buttons to select Restore Default Settings and press the OK button. You see this screen: 4. Press the up or down arrow buttons to select one of these options and press the OK button: • Wi-Fi Settings : Resets all network settings. • All except Wi-Fi...
Page 172 - Noise After Ink Installation; Software Installation Problems
You see a confirmation screen. 5. Press the OK button to reset the selected settings. (Press the stop button if you want to cancel the operation.) Parent topic: Solving Problems Solving Setup Problems Check these sections if you have problems while setting up your product. Noise After Ink Installati...
Page 173 - Control Panel Setup Problems; Solving Network Problems
• In Windows, make sure your product is selected as the default printer and the correct port is shown in the printer properties. • If you see any error message or your software does not install correctly in Windows, you may not have software installation privileges. Contact your System Administrator...
Page 174 - Product Cannot Connect to a Wireless Router or Access Point; Network Software Cannot Find Product on a Network
Printing a Network Status Sheet Parent topic: Solving Problems Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting to a wireless router or access point, try these solutions: • Make sure to place your product within contact range of your route...
Page 175 - Product Does Not Appear in Mac OS X Printer Window; Cannot Print Over a Network
• Check if your network name (SSID) contains non-ASCII characters. Your product cannot display non- ASCII characters. • If necessary, reinstall your product software and try running EpsonNet Setup again: 1. Reset your product's network settings to their factory defaults. 2. Windows only: uninstall y...
Page 176 - Cannot Scan Over a Network
• Print a network status sheet and verify that the network settings are correct. If the network status is Disconnected , check any cable connections and turn your product off and then on again. • If you are using TCP/IP, make sure the product's IP address is set correctly for your network. If your n...
Page 177 - Printing a Network Status Sheet
Mac OS X : Open the Applications folder, click Epson Software , and click EPSON Scan Settings . Make sure the Connection setting is set to Network , then click the Test button. • Make sure the option selected as the Timeout Setting in the Epson Scan Settings program is long enough to complete scanni...
Page 178 - Confirm Wi-Fi Settings
4. Press the arrow buttons to select Confirm Wi-Fi Settings and press the OK button. You see this screen: 5. Press the start button to print the network status sheet. (Press the back button if you want to cancel the operation.) Examine the settings shown on the network status sheet to diagnose any p...
Page 179 - Solving Copying Problems; Product Makes Noise, But Nothing Copies; Product Makes Noise When It Sits for a While; Solving Paper Problems
Solving Copying Problems Check these solutions if you have problems copying with your product. Product Makes Noise, But Nothing CopiesProduct Makes Noise When It Sits for a While Parent topic: Solving Problems Product Makes Noise, But Nothing Copies If your product makes a noise, but nothing copies,...
Page 180 - Paper Feeding Problems; Paper Jam Problems
Paper Feeding Problems If you have problems feeding paper, try these solutions: • If paper does not feed for printing, remove it. Then reload it in the sheet feeder against the right side and beneath the tab. Slide the edge guide against the edge of the paper, making sure that the paperstack is not ...
Page 181 - Paper Ejection Problems
6. Lower the scanner unit and press the power button to turn the product back on. 7. Carefully follow all paper loading instructions when you load new paper. Parent topic: Solving Paper Problems Related references Paper or Media Type Settings Related tasks Cancelling Printing Using a Product Button ...
Page 182 - Solving Problems Printing from a Computer; Nothing Prints
Parent topic: Solving Paper Problems Related references Paper Jam ProblemsPaper or Media Type Settings Related tasks Cancelling Printing Using a Product Button Related topics Loading Paper Solving Problems Printing from a Computer Check these sections if you have problems while printing from your co...
Page 183 - Product Icon Does Not Appear in Windows Taskbar
• Windows 7 : Click and select Devices and Printers . Right-click your product name, select See what's printing , and select your product name again, if necessary. Right-click the stalled print job, click Cancel , and click Yes . • Windows Vista : Click and select Control Panel . Click Printer under...
Page 184 - Error After Cartridge Replacement; Printing is Slow; Devices and Printers
Error After Cartridge Replacement If you see an error light or error message after you replace an ink cartridge, follow these steps: 1. Make sure the print head is in the ink cartridge replacement position. (The ink cartridge holder should be beneath the cutout in the product case.) Note: If the pri...
Page 185 - Solving Page Layout and Content Problems; Inverted Image
• Windows : Click the Maintenance tab, select Extended Settings , and select the following settings: • High Speed Copies • Always spool RAW datatype • Page Rendering Mode • Print as Bitmap Parent topic: Solving Problems Printing from a Computer Related references Windows System RequirementsMac Syste...
Page 186 - Too Many Copies Print; Blank Pages Print
Note: Leave these options turned on when you print on Epson Iron-on Cool Peel Transfer paper, if available for your product. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Print Layout Options - WindowsSelecting Basic Print Settings - Mac OS X Too Many Copies Print Ma...
Page 187 - Incorrect Margins on Printout; Border Appears on Borderless Prints
Incorrect Margins on Printout If your printed page has incorrect margins, try these solutions: • Make sure you selected the correct paper size settings in your printing program and printer software. • Make sure you selected the correct margins for your paper size in your printing program. • Make sur...
Page 188 - Incorrect Characters Print; Incorrect Image Size or Position
Selecting Basic Print Settings - Mac OS XSelecting Print Layout Options - Windows Incorrect Characters Print If incorrect characters appear in your prints, try these solutions before reprinting: • Make sure any cables are securely connected at both ends. • In Windows, delete all print jobs from the ...
Page 189 - Slanted Printout; Solving Print Quality Problems
Selecting Basic Print Settings - Mac OS XSelecting Print Layout Options - WindowsSelecting Print Layout Options - Mac OS X Related topics Loading Paper Slanted Printout If your printouts are slanted, try these solutions: • Slide the edge guide against the edge of the paper. • Select a higher print q...
Page 190 - White or Dark Lines in Printout; Blurry or Smeared Printout
Related topics Solving Scanned Image Quality Problems White or Dark Lines in Printout If you notice white or dark lines in your prints (also called banding), try these solutions before you reprint: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, i...
Page 192 - Faint Printout or Printout Has Gaps; Grainy Printout
Faint Printout or Printout Has Gaps If your printouts are faint or have gaps, try these solutions: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary. • The ink cartridges may be old or low on ink, and you may need to replace them. • Mak...
Page 193 - Incorrect Colors; Grayscale
• If you enlarged the image in an image-editing program, you need to increase the resolution setting to retain a high image quality. Increase the resolution by the same amount you increased the image size.For example, if the resolution is 300 dpi (dots per inch) and you will double the image size la...
Page 194 - Solving Scanning Problems; Scanning Software Does Not Operate Correctly
Related references Available Epson Papers Related tasks Selecting Advanced Print Settings - WindowsManaging Color - Mac OS X Related topics Replacing Ink Cartridges Solving Scanning Problems Check these solutions if you have problems scanning with your product. Scanning Software Does Not Operate Cor...
Page 195 - Cannot Start Epson Scan
Cannot Start Epson Scan If you cannot start Epson Scan, try these solutions: • Make sure your product is turned on and any interface cables are securely connected at both ends. • Make sure Epson Scan is selected in your scanning program. • Make sure your computer is not running in a power-saving mod...
Page 196 - Line of Dots Appears in All Scanned Images
Line of Dots Appears in All Scanned ImagesStraight Lines in an Image Appear CrookedImage is Distorted or BlurryImage Colors are Patchy at the EdgesImage is Too DarkBack of Original Image Appears in Scanned ImageRipple Patterns Appear in an ImageImage is Scanned Upside-DownScanned Image Colors Do Not...
Page 199 - Scanned Image Colors Do Not Match Original Colors; Scan Area is Not Adjustable in Thumbnail Preview
Related tasks Scanning in Full Auto Mode Scanned Image Colors Do Not Match Original Colors Printed colors can never exactly match the colors on your computer monitor because printers andmonitors use different color systems: monitors use RGB (red, green, and blue) and printers typically useCMYK (cyan...
Page 200 - Scanned Image Edges are Cropped; Solving Memory Card Problems; Memory Card Does Not Fit Into a Slot; Cannot View or Print Photos from a Memory Card
Scanned Image Edges are Cropped If the edges of a scanned image are cropped, make sure your original is placed correctly for scanning. Ifnecessary, move your original away from the edges of the scanner glass slightly. Parent topic: Solving Scanned Image Quality Problems Related tasks Placing Origina...
Page 201 - Cannot Transfer Photos To or From a Memory Card
Parent topic: Solving Memory Card Problems Related references Memory Card TypesMemory Card SpecificationsMemory Card File Specifications Related tasks Inserting a Memory Card Cannot Transfer Photos To or From a Memory Card If you have problems transferring photos to or from a memory card inserted in...
Page 202 - Uninstalling Product Software - Windows
Uninstalling Product Software - Mac OS X Parent topic: Solving Problems Uninstalling Product Software - Windows You can uninstall and then re-install your product software to solve certain problems. 1. Turn off the product. 2. Disconnect any interface cables. 3. Do one of the following: • Windows 8....
Page 203 - Uninstalling Product Software - Mac OS X; Uninstaller; Internet Support
Note: If you find that re-installing your product software does not solve a problem, contact Epson. Parent topic: When to Uninstall Your Product Software Uninstalling Product Software - Mac OS X In most cases, you do not need to uninstall your product software before re-installing it. However, youca...
Page 205 - Technical Specifications; Windows System Requirements
Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life products. Please go to epson.com/recycle for information on how to return your products for proper disposal. Windows System RequirementsMac System Requir...
Page 206 - Mac System Requirements; Printing Specifications; Scanning Specifications
Parent topic: Technical Specifications Mac System Requirements To use your product and its software, your Mac should use one of these operating systems: • Mac OS X 10.8.x • Mac OS X 10.7.x • Mac OS X 10.6.x • Mac OS X 10.5.8 Note: Visit Epson's support website at epson.com/support (U.S.) or epson.ca...
Page 207 - Paper Specifications
Output resolution 50 to 4800, 7200, and 9600 dpi (50 to 4800 dpi in 1 dpi increments) Image data 16 bits per pixel per color internal 8 bits per pixel per color external (maximum) Light source LED Parent topic: Technical Specifications Paper Specifications Note: Since the quality of any particular b...
Page 208 - Weight; Printable Area Specifications; Single sheets
Envelopes Size No. 10 (4.1 × 9.5 inches [105 × 241 mm]) Paper types Plain paper Weight 20 lb (75 g/m 2 ) to 24 lb (90 g/m 2 ) Parent topic: Technical Specifications Printable Area Specifications Note: When printing borderless, quality may decline in the expanded printable area. Single sheets 1 Top: ...
Page 209 - Envelopes; Ink Cartridge Specifications
Envelopes 1 Left: 0.12 inch (3 mm) minimum 2 Bottom: 0.20 inch (5 mm) minimum 3 Top: 0.20 inch (5 mm) minimum 4 Right: 0.78 inch (20 mm) minimum Parent topic: Technical Specifications Ink Cartridge Specifications Note: We recommend that you use genuine Epson cartridges and do not refill them. The us...
Page 210 - Cartridge life; Temperature
Cartridge life Opened package: 6 months Unopened package: do not use if the date on the package hasexpired Temperature Storage: –4 to 104 ºF (–20 to 40 ºC) 1 month at 104 ºF (40 ºC) Ink freezes at 10.4 ºF (–12 ºC) Ink thaws and is usable after 3 hours at 77 ºF (25 ºC) Note: For best printing results...
Page 211 - Dimension Specifications; Height
Compatible types Memory Stick Duo Memory Stick PRO Duo Memory Stick PRO-HG Duo Memory Stick Micro* MagicGate Memory Stick Duo SDXC SDHC SD miniSDXC* miniSDHC* miniSD* microSDXC microSDHC* microSD* Media format DCF DCF (Design rule for Camera File system) version 1.0 or 2.0compliant Voltage requireme...
Page 212 - Electrical Specifications; Environmental Specifications
Width Stored: 15.4 inches (390 mm) Printing: 15.4 inches (390 mm) Depth Stored: 11.8 inches (300 mm) Printing: 20.8 inches (528 mm) Weight 9.5 lb (4.3 kg) (without ink cartridges) Parent topic: Technical Specifications Electrical Specifications Power supply rating 100 to 240 V Input voltage range 90...
Page 213 - Interface Specifications; Network Interface Specifications; Safety and Approvals Specifications
Parent topic: Technical Specifications Interface Specifications Interface type Hi-Speed USB (Device class for computers) Parent topic: Technical Specifications Network Interface Specifications Wireless LAN standard IEEE 802.11 b/g/n Wireless security WPA-PSK (TKIP/AES); WPA2 compliant with support f...
Page 215 - Notices; FCC Compliance Statement; For United States Users
Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life products. Please go to epson.com/recycle for information on how to return your products for proper disposal. FCC Compliance StatementSoftware NoticesTrademarksCopyright Notic...
Page 216 - For Canadian Users; Software Notices; OPEN SOURCE SOFTWARE LICENSE; GNU GPL
For Canadian Users This Class B digital apparatus meets all requirements of the Canadian Interference-Causing EquipmentRegulations. Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le materielbrouilleur du Canada. Parent topic: Notices Software Notices OPEN SOURCE...
Page 217 - GNU LGPL; Apache License
ifupdown-0.6.8 kernel-2.6.18 lsp-arm-versatile926ejs-2.6.18_pro500 module-init-tools-3.2pre1 mount-2.12 net-tools-1.60 netbase-4.29 psmisc-21.5 readline-libs-5.0 sysvinit-2.86 udev-0.093 udhcp 0.9.8cvs20050124-5 util-linux-2.12 usb8786 GNU LGPL This printer product includes the open source software ...
Page 219 - Trademarks
This printer product includes the open source software program "busybox- 1.2.2.1 " which applies theterms and conditions provided by owner of the copyright to the "busybox". linux-ftpd license This printer product includes the open source software program "linux-ftpd-0.17 " w...
Page 220 - Copyright Notice; libTIFF Software Acknowledgment
Parent topic: Notices Copyright Notice All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, ortransmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,without the prior written permission of Seiko Epson Corpor...
Page 221 - A Note Concerning Responsible Use of Copyrighted Materials; Default Delay Times for Power Management for Epson Products; Copyright Attribution
THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS,IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OFMERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL,INCIDENTAL, INDIRECT ...