Page 2 - Copyright Notice; Trademarks
2 Copyright Notice All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The informa...
Page 3 - Contents; Introduction
Contents 3 Contents 1 Introduction About Your Documentation ............................................................................5 About Your Software .......................................................................................6 2 Handling Paper and Originals Loading Paper ...........
Page 4 - Using the Control Panel
4 Contents 6 Using the Control Panel Accessing the Mode Menus ........................................................................... 67 Accessing the Setup Menu ............................................................................ 70 Printing a Status Sheet .................................
Page 5 - About Your Documentation; Basics Guide
Introduction 5 Introduction 1 With your Epson AcuLaser ® CX11N you can print, copy, and scan. If you have the CX11NF, you can also fax. This chapter describes the documentation and software that is included with your product. About Your Documentation This Basics Guide tells you how to use your Epson...
Page 6 - About Your Software; Start Here; Your printer driver
6 Introduction Note: Notes contain important information about your product. Tip: Tips contain hints for better printing, scanning, copying, and faxing (CX11NF only). About Your Software The CD-ROMs that came with your Epson AcuLaser CX11N include all the software you need for printing, scanning, co...
Page 7 - Handling Paper and Originals; Loading Paper; Using the MP Tray; Follow these steps to load paper into the MP tray:
Handling Paper and Originals 7 Handling Paper and Originals 2 This chapter describes how to load paper, select paper types, and place originals on the document table for scanning and copying. Loading Paper You can load paper in the MP (multi-purpose) tray or the optional paper cassette tray. All pri...
Page 9 - Using the Optional 500-Sheet Paper Cassette Unit; Pinch the knob in the front as you slide the paper guides outward.
Loading Paper 9 Using the Optional 500-Sheet Paper Cassette Unit Follow these steps to load paper into the optional Paper Cassette Unit: 1. Pull out the optional paper cassette. 2. Pinch the knob in the front as you slide the paper guides outward. Downloaded from ManualsPrinter.com Manuals
Page 10 - the short edge first and the printable surface facing up.
10 Handling Paper and Originals 3. Align the edges of your paper stack, then load it in the center of the cassette with the short edge first and the printable surface facing up. Note: When loading paper, do not exceed the maximum stack height marker inside the paper guide. 4. Pinch the knob in the f...
Page 11 - Removing Printouts From the Output Tray
Loading Paper 11 5. Slide the cassette back in. Note: After loading paper, press the Setup button on the control panel, press the r button to select Printer Settings , press the d button to select Tray Menu , and match the LC Tray Size and LC Type settings (Lower Cassette) with the loaded paper size...
Page 12 - Selecting Your Paper Source; tab, and select the paper source that you; Selecting a Paper Tray
12 Handling Paper and Originals Selecting Your Paper Source You can specify a paper source manually or set up automatic paper source detection (recommended). ■ To manually select a paper source for Windows, access the printer driver properties, click the Basic Settings tab, and select the paper sour...
Page 13 - MP Tray; The MP tray can hold the following types and sizes of paper.
Selecting a Paper Tray 13 MP Tray The MP tray can hold the following types and sizes of paper. Paper type Paper size Capacity Plain paper A4, A5, B5, Letter (LT), Government Letter (GLT), Half Letter (HLT), Legal (LGL), Government Legal (GLG), F4, Executive (EXE) Custom-size paper: 3.54 in. × 4.33 i...
Page 14 - Paper Cassette Unit; Placing Originals for Copying and Scanning
14 Handling Paper and Originals Paper Cassette Unit The optional Paper Cassette Unit can hold the following types and sizes of paper. Placing Originals for Copying and Scanning You can place originals on either the document table or the Auto Document Feeder (CX11NF only), depending on the type of th...
Page 15 - Placing Originals on the Document Table; unlock position. Always keep the document table
Placing Originals for Copying and Scanning 15 Placing Originals on the Document Table Before scanning or copying, make sure the transportation lock on the left side of the document table is set to the unlock position. Always keep the document table clean. 1. Open the document cover and place your or...
Page 16 - Placing Large or Thick Originals (CX11N Only)
16 Handling Paper and Originals Placing Large or Thick Originals (CX11N Only) When you scan large or thick originals, you can remove the document cover. Just open it and pull it straight up. If you need to press the document flat while you copy or scan it, do not press too hard and be careful not to...
Page 17 - The ADF can hold the following types and sizes of paper.
Placing Originals for Copying and Scanning 17 Placing Originals in the Auto Document Feeder (CX11NF Only) The ADF can hold the following types and sizes of paper. 1. Slide the edge guides all the way outward. 2. Arrange your originals so the page you want scanned or copied first is on the top of the...
Page 19 - Printing; Printing in Windows; “Printing From an Application” below; Printing From an Application; Open the File menu and select
Printing 19 Printing 3 You can print documents using Windows or Macintosh OS X 10.2.4 to 10.4.x. This chapter tells you how to select print settings, print, and monitor your print job. Printing in Windows See these sections for instructions on selecting printer settings in Windows: ■ “Printing From ...
Page 21 - Customizing Windows Print Settings
Printing in Windows 21 6. Make sure the Paper Type and Paper Size settings match the paper you’ve loaded. 7. Select your document or image orientation. 8. To print double-sided, select Duplex (Manual) . 9. Click OK . 10. At the Print window, click OK or Print to start printing. Customizing Windows P...
Page 22 - document or image you want to print. Other settings—such as; to return to the Basic Settings screen.
22 Printing Note: This screen may vary in appearance depending on your operating system. 4. Select the most appropriate setting from the predefined settings list for the type of document or image you want to print. Other settings—such as Resolution , Screen , and Color Management —are set automatica...
Page 23 - Printing in Macintosh
Printing in Macintosh 23 8. Click OK . 9. At the Print window, click OK or Print to start printing. Printing in Macintosh See these sections for instructions on selecting printer settings in Mac OS X: ■ “Printing From an Application” below ■ “Customizing Mac OS X Print Settings” on page 26 Printing ...
Page 24 - Open the File menu and select
24 Printing 6. Open the File menu and select Print . You see a window like this one: 7. Select AL-CX11 from the Printer pop-up menu. 8. Select Printer Settings from the pop-up menu. 9. Make sure the Paper Type and Paper Size settings match the paper you’ve loaded. 10. Click Automatic . Select AL-CX1...
Page 26 - Customizing Mac OS X Print Settings
26 Printing You see a screen like this: If necessary, you can do one of the following while monitoring the progress of your print job: ■ Click the print job, then click Delete to delete it ■ Click the print job, then click Hold to pause printing ■ Click a print job marked “Hold” and click Resume to ...
Page 27 - . A predefined settings list appears to the right of the radio; are set automatically.
Printing in Macintosh 27 3. Select Advanced . A predefined settings list appears to the right of the radio buttons. 4. Select the most appropriate setting from the predefined list for the type of document or image you want to print. Other settings such as Resolution , Screen , and Color Management a...
Page 28 - or
28 Printing 5. Click More Settings . The following window appears: Note: For more information about printer settings, click the ? button. 6. Select Color or Black as the Color setting. 7. Choose a printing Resolution (either Fast [300 dpi] or Fine [600 dpi]). 8. Click OK to return to the Basic Setti...
Page 29 - Using Epson Status Monitor 3; Windows
Using Epson Status Monitor 3 29 Using Epson Status Monitor 3 Epson Status Monitor 3 lets you monitor printing and displays information about your paper and toner status. Windows Note: Windows XP users ■ Shared Windows XP LPR connections and shared Windows XP Standard TCP/IP connections with Windows ...
Page 30 - Macintosh
30 Printing 3. Click EPSON Status Monitor 3 . You see a window like this: You can monitor printer status and see information on toner levels, paper levels, and the remaining life of the photoconductor. Note: This screen may vary depending on your operating system version. Macintosh 1. Open the File ...
Page 32 - Canceling Printing
32 Printing You can monitor printer status and see information on toner levels, paper levels, and the remaining life of the photoconductor. Note: This screen may vary depending on your operating system version. Canceling Printing If you need to cancel printing, follow the steps for your operating sy...
Page 33 - Network Printing for Macintosh
Network Printing for Macintosh 33 Macintosh To cancel printing, open the Printer Setup Utility (Mac OS ® X 10.3 or 10.4) or Print Center (Mac OS X 10.2) and double-click your printer in the print queue. Then select Delete Job from the jobs menu. After the last page is output to the tray, the Print (...
Page 35 - Copying; Basic Copying; Follow these steps to make a basic copy:; button on the control panel.; then changes to the copy mode screen.
Copying 35 Copying 4 This chapter describes how to make basic copies, customize settings for special copy jobs, and cancel copying, if necessary. Basic Copying Follow these steps to make a basic copy: 1. Make sure the product is turned on and paper is loaded. For instructions on loading paper, see p...
Page 36 - Canceling Copying; Customizing Copy Settings; Changing the Number of Copies
36 Copying 5. Press the x B&W Start (to make a black-and-white copy) or x Color Start button (to make a color copy). Note: If you press the x B&W Start button twice quickly, copying starts sooner but print quality may be of lower quality than normal. Caution: Do not turn off the power or pre...
Page 37 - Selecting the Paper Size
Customizing Copy Settings 37 Selecting the Paper Size You can specify the size of paper you loaded in the MP tray or the optional paper cassette unit. Follow these steps to specify the paper size: 1. Make sure that the product is in Copy mode. If not, press the Copy button to enter the Copy mode. 2....
Page 38 - Adjusting the Lightness or Darkness; Adjusting the Contrast; Adjusting the Color
38 Copying Adjusting the Lightness or Darkness You can adjust the lightness or darkness of your copy (density) by selecting from 7 levels (–3 to 3). The higher the level, the darker the image. The default level is 0. 1. Make sure the product is in Copy mode. If not, press the Copy button. 2. Press t...
Page 39 - Enlarging or Reducing the Copy Size
Customizing Copy Settings 39 Enlarging or Reducing the Copy Size You can adjust the copy size by selecting a specific zoom ratio or a specific percentage for enlargement or reduction (25 to 400%). The default zoom ratio is 100%. 1. Make sure the product is in Copy mode. If not, press the Copy button...
Page 40 - Copying 2 Pages on One Sheet; Make sure that the product is in Copy mode. If not, press the; button to select; Adjust any other copy settings as necessary.; button to make a color copy.
40 Copying Copying 2 Pages on One Sheet You can copy two pages of a single-sided document and the CX11N automatically reduces them to fit on one sheet. Note: When you use 2 Pages per Sheet you must set the Zoom to 100%. 1. Make sure that the product is in Copy mode. If not, press the Copy button. 2....
Page 41 - Resetting the Copy Settings; button. The LCD screen returns to the initial; The Setup light turns on and the Setup menu appears in the LCD panel.; The Print mode light turns on, indicating a successful reset.
Customizing Copy Settings 41 Resetting the Copy Settings There are two ways you can reset the settings to their default values. The first is by pressing and holding the Reset button. The LCD screen returns to the initial display. Note: Pressing and holding the Reset button resets settings for all mo...
Page 43 - Scanning; Starting EPSON Scan; Scanning Modes; Home Mode; lets you quickly scan multi-page documents of the same size using; Professional Mode; gives you total control of your scanning settings and lets you
Scanning 43 Scanning 5 This chapter describes how to scan an image using EPSON Scan (either as a standalone program or through any TWAIN-compliant application) or the control panel on the product. Starting EPSON Scan If you want to scan an image and save it directly to a file, you can start EPSON Sc...
Page 44 - Starting EPSON Scan as a Standalone Program
44 Scanning Professional Mode is best when you want to preview your image and make extensive, detailed corrections to it before scanning. You can sharpen, color correct, and enhance your image with a full array of tools, including color restoration. Starting EPSON Scan as a Standalone Program If you...
Page 45 - See page 46 to select your scan settings.; Open the; EPSON Scan starts immediately.
Starting EPSON Scan 45 2. The default mode when you first start Epson Scan is Home Mode. If you want to change to Office or Professional Mode, select the mode from the Mode menu. The EPSON scan window changes. 3. See page 46 to select your scan settings. Starting EPSON Scan With Another Scanning App...
Page 46 - Selecting EPSON Scan Settings
46 Scanning Selecting EPSON Scan Settings Follow the steps in these sections to select EPSON Scan settings. See: ■ “Selecting Basic Settings” on page 47 ■ “Selecting the Scan Resolution” on page 50 ■ “Previewing and Adjusting the Scan Area” on page 51 ■ “Adjusting the Color and Other Image Settings”...
Page 47 - Selecting Basic Settings
Selecting EPSON Scan Settings 47 Selecting Basic Settings When you start EPSON Scan in Home or Professional Mode, you see the main EPSON Scan window: Home Mode Office Mode Downloaded from ManualsPrinter.com Manuals
Page 48 - Do one of the following to select your document type:; button to
48 Scanning Before you scan your document or photo, you need to select these basic settings: ■ Original settings. These tell EPSON Scan the type of document or photo you are scanning. ■ Destination settings. These tell EPSON Scan how you plan to use your scanned image so it can select the correct de...
Page 50 - Selecting the Scan Resolution; In Home Mode, you can change the resolution only if you select; as the; You will not be enlarging the images
50 Scanning Selecting the Scan Resolution In Home Mode, you can change the resolution only if you select Other as the Destination setting. In Office Mode, you can select the resolution you want at any time. In Professional Mode, you can select the resolution you want at any time. Before you select t...
Page 51 - Previewing and Adjusting the Scan Area; Normal preview; Thumbnail preview
Selecting EPSON Scan Settings 51 example, if the resolution is 300 dpi (dots per inch), but you will increase the image size by 200% in an image-editing program, change the Resolution setting to 600 dpi in EPSON Scan. Click the arrow next to the Resolution list and select the number of dots per inch...
Page 52 - button toward the bottom of the EPSON Scan window. If
52 Scanning Follow these steps to preview your image(s) in Home, Office, or Professional Mode: 1. Click the Preview button toward the bottom of the EPSON Scan window. If you want to check or change the preview type, click the arrow next to the Preview button, if it is available. EPSON Scan prescans ...
Page 55 - Do one of the following to adjust the marquee:; them as described in steps 1 through 3, or click the
Selecting EPSON Scan Settings 55 3. Do one of the following to adjust the marquee: ■ To move the marquee, position your cursor inside the marquee. The pointer becomes a hand. Click and drag the marquee to the desired location. ■ To resize the marquee, position your cursor over the edge or corner of ...
Page 56 - Adjusting the Color and Other Image Settings; in the EPSON Scan window.
56 Scanning Adjusting the Color and Other Image Settings Once you have previewed your images and adjusted the scan area, you can modify the image quality, if necessary. EPSON Scan offers a variety of settings for improving color, sharpness, contrast, and other aspects affecting image quality. Before...
Page 59 - Selecting the Scan Size
Selecting EPSON Scan Settings 59 Selecting the Scan Size You can scan your images at their original size, or you can reduce or enlarge their size as you scan them. You do this using the Target Size setting in Home or Professional Mode. If you are going to scan your image to a particular size, such a...
Page 60 - custom size. Click the arrow in the list and select; . You see the Target; click; . Your new size appears in the Target Size list.
60 Scanning For instructions on previewing your image(s), see page 51. Then follow these steps to select the Target Size setting: 1. You can choose a predefined scan size from the Target Size list. Click the arrow in the list and select the size you want. A marquee (dotted line) proportioned for tha...
Page 61 - Finishing the Scan
Selecting EPSON Scan Settings 61 3. In Professional Mode, you can fine-tune the size using additional tools. Click the + (Windows) or (Macintosh) next to Target Size to display these tools: ■ To size your image by a certain percentage, adjust the Scale value. ■ To change the way your image is croppe...
Page 62 - What happens after you scan depends on how you started your scan:; to; . For details on file formats, see the Help topics in the application
62 Scanning What happens after you scan depends on how you started your scan: ■ If you started your scan by running EPSON Scan as a standalone program, you see the File Save Settings window. This lets you select the name and location of your saved scan files. See page 63 for details. ■ If you starte...
Page 63 - Selecting File Save Settings; your scanned image. Click
Selecting EPSON Scan Settings 63 Selecting File Save Settings When you finish your scan directly from EPSON Scan, you see the File Save Settings window. Note: If the Show this dialog box before next scan check box is cleared, the File Save Settings window does not appear automatically. To open the w...
Page 64 - the; button may be available for making detailed settings.
64 Scanning 3. Select a file format as described in the following table. Depending on the format, the Options button may be available for making detailed settings. Format (File Extension) Explanation BITMAP (*.BMP) (Windows only) A standard image file format for Windows. Most Windows programs, inclu...
Page 65 - Using the Control Panel Buttons; Selecting a Scanning Mode for a Network PC
Using the Control Panel Buttons 65 4. The checkboxes at the bottom of the window give you these options: ■ Overwrite any files with the same name Select this option if you want to reuse the selected file name and location and overwrite previous files with the same names. ■ Show this dialog box befor...
Page 67 - Accessing the Mode Menus; button
Using the Control Panel 67 Using the Control Panel 6 You can use the CX11N as a printer, copier, and scanner. If you have the CX11NF you can fax as well. You can use the control panel to do all of these things, customize the way the CX11N works and print a status sheet that lists the current setting...
Page 68 - Print Mode; button. When the CX11N is in Copy mode, the
68 Using the Control Panel Print Mode When the CX11N is in Print mode, the Print light (green) is on and the following screen appears: Print mode is automatically selected when you turn on the CX11N and you return to it when you exit other modes. Copy Mode To copy, press the Copy button. When the CX...
Page 69 - Fax Mode; button. When the CX11NF is in Fax mode, the following; Scan Mode; button. When the CX11N is in Scan mode, the following
Accessing the Mode Menus 69 Fax Mode To fax, press the Fax button. When the CX11NF is in Fax mode, the following screen appears: Note: While sending or receiving a fax, you cannot scan or print with the CX11NF. Scan Mode To scan, press the Scan button. When the CX11N is in Scan mode, the following s...
Page 70 - Accessing the Setup Menu
70 Using the Control Panel Accessing the Setup Menu You can use the Setup menu to access a variety of submenus so you can customize settings for copying, faxing, scanning, and printing. Tip: In general, you should select all your print settings from the printer driver, since they override Setup menu...
Page 71 - Menu Descriptions; Information
Accessing the Setup Menu 71 To go back a level, press the l button. An ✽ asterisk appears next to the selected value. You can select the following settings from the Setup menu. 4. To exit Setup mode: ■ Press the Copy , Fax , or Scan button to switch to the corresponding mode. ■ Press the Setup butto...
Page 72 - Press the; Tray Menu
72 Using the Control Panel Press the u or d button to select an item. Press the r button to print a sheet or font sample. 1 Appears only when the network interface board is installed 2 Display only Tray Menu This menu lets you specify the size and type of paper you loaded in the MP tray and the type...
Page 73 - Setup Menu
Accessing the Setup Menu 73 Setup Menu This menu lets you select various basic configuration settings and select the LCD screen language. MP Type Plain, SemiThk (Semi-thick), Letterhead, Recycled, Color, Trnsprncy (Transparency), Labels Select the paper type you loaded in the MP tray. LC1 Type Plain...
Page 74 - Reset Menu; This menu lets you cancel printing and reset the printer settings.
74 Using the Control Panel Reset Menu This menu lets you cancel printing and reset the printer settings. LCD Contrast 0 to 15 Adjusts the contrast of the LCD screen. Use the u and d buttons or the numeric keypad to set the contrast between 0 (lowest contrast) and 15 (highest contrast.) Time Setting ...
Page 75 - USB Menu
Accessing the Setup Menu 75 USB Menu These settings control communication between the CX11N and the computer when they are connected using a USB interface. Some items may not appear unless corresponding devices are installed. After these settings are changed, the new settings don’t take effect until...
Page 76 - Printing a Status Sheet
76 Using the Control Panel Copy Settings To access this menu, press the Setup button, press the u or d button to select Copy Settings , then press the r button. This menu lets you reset just the copy settings to their default or factory settings. Printing a Status Sheet To confirm the current status...
Page 79 - Maintenance; Identifying the Product Parts
Maintenance 79 Maintenance 7 This chapter describes the parts of the product, how to replace the toner cartridges and photoconductor, how to clean the CX11N, and how to order more toner. Identifying the Product Parts Auto Document Feeder (CX11NF only) Cover (CX11NF only) Paper stopper (CX11NF only) ...
Page 81 - Consumable Replacement Messages
Consumable Replacement Messages 81 Consumable Replacement Messages When you see the following messages in the LCD screen or in the EPSON Status Monitor 3 window, you need to replace the indicated unit. You can continue printing for a short time after a message appears, but Epson recommends early rep...
Page 82 - Replacing a Toner Cartridge; “Changing a Low Toner Cartridge” on page 83; Handling Precautions
82 Maintenance Replacing a Toner Cartridge When a toner cartridge is empty, a message appears on the LCD screen indicating which toner cartridge needs to be replaced. If you are going to print a large document or make a large number of copies and one of the toner cartridges is low, you can change th...
Page 83 - Changing a Low Toner Cartridge; Removing and Replacing an Empty Toner Cartridge
Replacing a Toner Cartridge 83 Changing a Low Toner Cartridge 1. Make sure the CX11N is turned on, then press the Setup button. The Setup light turns on and the LCD screen displays Setup Mode for a few seconds, then changes to the Setup menu screen. 2. Use the u or d button to select Printer Setting...
Page 84 - Push up the lock lever on the right to unlock the toner cartridge.
84 Maintenance 3. Push up the lock lever on the right to unlock the toner cartridge. 4. Pull out the toner cartridge. 5. Remove the new toner cartridge from its package and gently shake it as shown below. Warning: Do not touch the toner. Keep the toner away from your eyes. If toner gets on your skin...
Page 85 - Hold the tag and gently pull the toner seal upward and remove it.
Replacing a Toner Cartridge 85 6. Hold the tag and gently pull the toner seal upward and remove it. 7. Insert the toner cartridge with the arrow mark facing you. Push it all the way into its slot, pushing on both sides evenly, until it stops securely. 8. Push down the right lever to lock the toner c...
Page 86 - Replacing the Photoconductor; Do not tilt the photoconductor.
86 Maintenance 9. Close cover A. 10. Check for toner messages on the LCD screen. If another toner cartridge needs to be replaced, you see another error message. Repeat steps 2 to 9 to replace the other cartridges. Replacing the Photoconductor Handling Precautions Always follow these precautions when...
Page 87 - Removing and Replacing the Photoconductor; Slowly flip back the scanner until it stops.
Replacing the Photoconductor 87 Removing and Replacing the Photoconductor 1. Make sure the CX11N is turned on. 2. Remove any paper loaded in the ADF (CX11NF only). 3. Slowly flip back the scanner until it stops. 4. Close the output tray extension. Downloaded from ManualsPrinter.com Manuals
Page 88 - Pull up the orange lever inside cover B.
88 Maintenance 5. Lift up cover B. 6. Pull up the orange lever inside cover B. Downloaded from ManualsPrinter.com Manuals
Page 89 - Lift out the photoconductor using its handle.
Replacing the Photoconductor 89 7. Lift out the photoconductor using its handle. 8. Remove the new photoconductor from its package and pull off the protective sheet. Caution: Do not touch the belt on the top of the photoconductor or the blue area; otherwise, print quality may decrease. Avoid exposin...
Page 90 - blue arrows inside the CX11N. Push it in until it clicks into place.
90 Maintenance 9. Hold the photoconductor by its handle and insert it into the slots marked with blue arrows inside the CX11N. Push it in until it clicks into place. 10. Flip down the orange lever, then close cover B. Downloaded from ManualsPrinter.com Manuals
Page 91 - Cleaning the CX11N
Cleaning the CX11N 91 11. Slide out and flip open the output tray extension, if necessary. 12. Slowly push down the scanner to its original position. Cleaning the CX11N If the CX11N’s outer case is dirty or dusty, turn off the CX11N and clean it with a soft cloth moistened with mild detergent. Cauti...
Page 92 - Cleaning the Pickup Roller; Open the MP tray cover and remove any loaded paper.
92 Maintenance Cleaning the Pickup Roller 1. Open the MP tray cover and remove any loaded paper. 2. Gently wipe the pickup roller inside the MP tray with a moistened cloth. Pickup roller Downloaded from ManualsPrinter.com Manuals
Page 93 - Cleaning the Print Head; Pull off the cleaner cover from the right side of the CX11N.
Cleaning the CX11N 93 Cleaning the Print Head If there are white vertical lines, you will need to clean the print head. 1. Pull off the cleaner cover from the right side of the CX11N. 2. Open cover A. 3. Pull forward on the blue lever inside of the CX11N. Downloaded from ManualsPrinter.com Manuals
Page 94 - Grasp the blue cleaner slowly and move it out and in once.
94 Maintenance 4. Grasp the blue cleaner slowly and move it out and in once. Note: Move the cleaner all the way out and in; otherwise, the CX11N may not be cleaned completely. 5. Push in the blue lever inside the CX11N. 6. Close cover A and replace the cleaner cover. Downloaded from ManualsPrinter.c...
Page 96 - Cleaning the ADF Pickup Rollers (CX11NF Only)
96 Maintenance Cleaning the ADF Pickup Rollers (CX11NF Only) If the Auto Document Feeder fails to feed paper, open the ADF cover on the left side. Then close the cover and wipe the rollers with a soft moist cloth to remove paper dust. Pickup rollers Downloaded from ManualsPrinter.com Manuals
Page 97 - Ordering Parts Online; To order toner cartridges or a photoconductor online, click the; button. This opens your internet browser to
Ordering Parts Online 97 Ordering Parts Online The CX11N lets you know when you need new toner cartridges or a new photoconductor. To order toner cartridges or a photoconductor online, click the Order Online button in the EPSON Status Monitor 3 window or in the printer driver Basic Settings window. ...
Page 98 - If you prefer to order by phone, use these product codes.; Toner Recycle Program; Save with the Epson Toner Recycle Program!; free; shipping label for recycling your old toner cartridges.
98 Maintenance If you prefer to order by phone, use these product codes. Toner Recycle Program Save with the Epson Toner Recycle Program! Go to www.epson.com/recycle for program details and to print a free pre-addressed shipping label for recycling your old toner cartridges. Part Product code High C...
Page 99 - Solving Problems; Status and Error Messages
Solving Problems 99 Solving Problems 8 Your CX11N displays status and error messages on its LCD screen. This chapter tells you how to respond to these and troubleshoot other problems you may encounter. Status and Error Messages Not every message displayed on the LCD screen indicates a problem; some ...
Page 102 - Printing Problems; Operation Problems
102 Solving Problems Printing Problems Operation Problems Problem Solution The Print light does not turn on • Turn off the CX11N, connect the power cord securely to the CX11N and the electrical outlet, and turn it back on. • The electrical outlet may be controlled by a switch or automatic timer. Mak...
Page 103 - Print Quality Problems
Printing Problems 103 Print Quality Problems Problem Solution The printout background seems dark or speckled • You may not be using the correct type of paper for the CX11N. If the surface of your paper is too rough, printed characters may appear distorted or broken. For best results, use Epson speci...
Page 104 - Miscellaneous Printing Problems
104 Solving Problems Miscellaneous Printing Problems Problem Solution You cannot print in color • If Black is selected as the Color setting in the printer driver, change the setting to Color . • The color setting in the application you are using is not appropriate for color printing. Check your appl...
Page 105 - Scanning Problems
Scanning Problems 105 Scanning Problems Operation Problems If you have problems scanning check your: ■ Interface connections ■ Computer setup and software installation ■ Software instructions for scanning steps Check the Start Here sheet to see if you set up your CX11N correctly. Also, check your co...
Page 106 - Problems Using the Scanning Software
106 Solving Problems Problems Using the Scanning Software Scan Quality Problems Problem Solution You cannot start EPSON Scan • Make sure the CX11N is turned on. • Turn off the CX11N and your computer, and check the connection between them. • Make sure the CX11N is selected in your application softwa...
Page 108 - Color Matching Problems
108 Solving Problems Color Matching Problems Poor character recognition during OCR (optical character recognition) scanning • Make sure the document is perfectly aligned on the document table. Align the vertical and horizontal lines with the scales at the top and side of the document. • Select Black...
Page 109 - Copying Problems
Copying Problems 109 ADF Scanning Problems (CX11NF Only) Copying Problems Operation Problems Copy Quality Problems Problem Solution You cannot scan using the Auto Document Feeder • Select Office Mode or Professional Mode in EPSON Scan. • Make sure ADF is selected as the Document Source setting in EP...
Page 111 - Paper Handling Problems
Paper Handling Problems 111 Paper Handling Problems If paper jams, see page 112. Problem Solution Paper does not feed properly • The paper guides may not be set correctly. Make sure the paper guides in all the cassettes are set in the correct paper size positions. • The paper source setting may be i...
Page 112 - Clearing Jammed Paper; Precautions for Clearing Jammed Paper; Follow these precautions when clearing jammed paper:
112 Solving Problems Clearing Jammed Paper If paper becomes jammed, the Print light turns off and the red Error light turns on. The LCD panel and EPSON Status Monitor 3 display error messages that indicate the cover area affecting the paper jam. See the corresponding sections here for the cover lett...
Page 113 - Removing Jams From Cover C
Clearing Jammed Paper 113 Removing Jams From Cover C Note: Before lifting up the scanner, make sure that the document cover is closed. 1. Flip back the scanner. Warning: Do not touch the lever under the scanner or the document cover may fall down, damaging the CX11N and causing injury. Don’t touch D...
Page 114 - Lift up the two green levers on the fuser to unlock the guide.
114 Solving Problems 2. Open cover C. 3. Lift up the two green levers on the fuser to unlock the guide. Downloaded from ManualsPrinter.com Manuals
Page 115 - careful not to tear the jammed paper.; Push down the two green levers on the fuser to lock it.
Clearing Jammed Paper 115 4. Flip up the guide using the green tab and gently pull out any sheets of paper. Be careful not to tear the jammed paper. Warning: Be careful not to touch the fuser, which is marked CAUTION HIGH TEMPERATURE , or the surrounding areas. If you have been using the CX11N, the ...
Page 116 - Removing Jams From Cover E; Open cover E on the back of the CX11N.
116 Solving Problems Removing Jams From Cover E 1. Open cover E on the back of the CX11N. 2. Gently pull out any paper with both hands. Be careful not to tear the jammed paper. 3. Close cover E. Downloaded from ManualsPrinter.com Manuals
Page 117 - Removing Jams From Cover F
Clearing Jammed Paper 117 Removing Jams From Cover F Note: Before raising the scanner, make sure the document cover is closed. 1. Flip back the scanner. Warning: Do not touch the lever under the scanner or the document cover may fall down, damaging the CX11N and causing injury. Don’t touch Downloade...
Page 119 - Push down the two green levers on the fuser, then close cover C.
Clearing Jammed Paper 119 4. Gently pull out paper with both hands. Be careful not to tear the jammed paper. 5. Close cover F and cover E. 6. Push down the two green levers on the fuser, then close cover C. 7. Lower the scanner to its original position. Downloaded from ManualsPrinter.com Manuals
Page 120 - Removing Jams From the MP Tray
120 Solving Problems Removing Jams From the MP Tray 1. Open the MP tray cover and remove any loaded paper. 2. Gently pull out any sheets of paper that have fed part way into the product. 3. Reload the paper and close the MP tray cover. Downloaded from ManualsPrinter.com Manuals
Page 121 - Open and close cover A to clear the error message.
Clearing Jammed Paper 121 4. Open and close cover A to clear the error message. Removing Jams From the Optional Paper Cassette and Cover G 1. Pull out the paper cassette from the optional paper cassette. Downloaded from ManualsPrinter.com Manuals
Page 122 - Open cover G on the back of the CX11N.
122 Solving Problems 2. If you find any jammed paper inside, gently pull it out. 3. Push in the paper cassette. If the jammed paper is not visible inside the optional paper cassette, or to check if there is any jammed paper inside cover G, go to step 4. 4. Open cover G on the back of the CX11N. Down...
Page 123 - Open the MP tray cover and remove all the loaded transparencies.
Clearing Jammed Paper 123 5. Gently pull out any paper with both hands. Be careful not to tear the jammed paper. 6. Close cover G. Removing Jammed Transparencies From the MP Tray 1. Open the MP tray cover and remove all the loaded transparencies. Downloaded from ManualsPrinter.com Manuals
Page 124 - Be careful not to tear the jammed transparency.
124 Solving Problems 2. Open cover E on the back and gently pull out any transparencies with both hands. Be careful not to tear the jammed transparency. 3. Close cover E. 4. Reload transparencies into the MP tray. Downloaded from ManualsPrinter.com Manuals
Page 125 - Open and close cover A to clear the error message.; Removing Jams From the Auto Document Feeder; paper. If you cannot pull out the jammed paper, go to step 3.
Clearing Jammed Paper 125 5. Open and close cover A to clear the error message. Removing Jams From the Auto Document Feeder 1. Open the Auto Document Feeder cover. 2. Gently pull out any paper with both hands. Be careful not to tear the jammed paper. If you cannot pull out the jammed paper, go to st...
Page 126 - Roll the knob counterclockwise to help remove any jammed paper.
126 Solving Problems 3. Roll the knob counterclockwise to help remove any jammed paper. 4. Close the Auto Document Feeder cover. Downloaded from ManualsPrinter.com Manuals
Page 128 - Where To Get Help; Epson Technical Support; Internet Support; Purchase Supplies and Accessories; Other Software Technical Support
128 Solving Problems Where To Get Help Epson Technical Support Epson provides these technical support services: Internet Support Visit Epson’s support website at http://support.epson.com and select your product for solutions to common problems. You can download drivers and documentation, get FAQs an...
Page 129 - Notices; System Requirements
Notices 129 Notices 9 This chapter describes the system requirements for your computer when using the AcuLaser CX11N/CX11NF, important safety information, regulatory notices, and your warranty. System Requirements Windows ■ A Microsoft ® Windows compatible PC with a Pentium ® 233 MHz or faster (450 ...
Page 130 - Important Safety Instructions; Laser Printer Precautions; Before Operating Your CX11N
130 Notices Important Safety Instructions WARNING: The cords included with this product contain chemicals, including lead, known to the State of California to cause birth defects or other reproductive harm. Wash hands after handling. ( Posted in accordance with Proposition 65 in Cal. Health & Sa...
Page 131 - When Using the CX11N
Important Safety Instructions 131 ■ Avoid using outlets that other appliances are plugged into. ■ Use the type of power source indicated on the label. If you are not sure of the type of power available, consult your dealer or local power company. ■ If you are unable to insert the plug into the outle...
Page 132 - Laser Safety Labels
132 Notices ■ Never spill liquid of any kind on the CX11N. ■ Except as specifically explained in the documentation, do not attempt to service this product yourself. Opening or removing those covers that are marked Do Not Remove may expose you to dangerous voltage points or other risks. Refer all ser...
Page 133 - Internal Laser Radiation Label; CDRH Regulations Label; Ozone Safety Information; Ozone Emissions; Ozone Exposure Limit
Important Safety Instructions 133 Internal Laser Radiation Label Max. Average Radiation Power: 5 mW at laser aperture Wavelength: 770 to 795 nm This is a Class III b Laser Diode Assembly that has an invisible laser beam. The printer head unit is NOT A SERVICE ITEM, therefore, the printer head unit s...
Page 134 - Minimizing the Risk; CX11N Location; Restrictions on Copying
134 Notices Minimizing the Risk To minimize the risk of exposure to ozone, avoid the following conditions: ■ Use of multiple laser printers in a confined area ■ Operation in conditions of extremely low humidity ■ Poor room ventilation ■ Long, continuous printing together with any of the above CX11N ...
Page 135 - FCC Compliance Statement; For United States Users
FCC Compliance Statement 135 FCC Compliance Statement For United States Users 1. This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the top of FAX MODEM board of this equipment is a label that contains, among other information, a product identifier in ...
Page 136 - Canada; Declaration of Conformity
136 Notices transmission, the date and time it is sent and an identification of the business or other entity, or other individual sending the message and the telephone number of the sending machine or such business, other entity, or individual. In order to program this information into your fax mach...
Page 139 - Index
Index 139 Index A Accessories .................................. 128ADF available paper ....................... 17copying problems ................. 110paper jams ........................... 125placing documents in ............. 17scanning problems ............... 109 C Cable network ..................