Page 2 - Contents; Preface
Contents Preface Copyright and Trademarks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8About License. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....
Page 8 - Copyright and Trademarks
Preface Copyright and Trademarks No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any formor by any means, mechanical, photocopying, recording, or otherwise, without the prior writtenpermission of Seiko Epson Corporation. No patent liability is assumed w...
Page 9 - Copyright © 2011 Seiko Epson Corporation. All rights reserved.
Copyright © 2011 Seiko Epson Corporation. All rights reserved. Epson AcuLaser C2900 Series User’s Guide Preface 9 Downloaded from ManualsPrinter.com Manuals
Page 10 - About License; RSA BSAFE; This product includes software developed by Eric Young.; AES; Copyright; JPEG
About License RSA BSAFE RSA BSAFE software, produced by RSA Security Inc., has been installed on this printer. DES This product includes software developed by Eric Young. ([email protected]) AES Copyright © 2003, Dr BrianGladman, Worcester, UK. All rights reserved. This product uses published AES sof...
Page 11 - Using This Guide; Conventions; The following terms are used throughout this guide:; Product Features; Features
Using This Guide Conventions 1. In this guide, personal computers and workstations are collectively called “computers”. 2. The following terms are used throughout this guide: Important: Important information that must be read and followed. Note: Additional information that merits emphasis. See Also:...
Page 12 - Print
2 Sided Print (Duplex Print) 2 Sided Print is to print two or more pages on thefront and back side of a single sheet of paper.This feature allows you to reduce the paperconsumption. For more information, see “Duplex Printing” onpage 87. Using the Stored Print Function (StoredPrint) The Stored Print ...
Page 13 - Chapter 1; Specifications
Chapter 1 Specifications Specifications Items Description Type Console Printing method Laser Xerography Important: Laser + electrophotographic system Fusing system Thermal fusing system Continuous print speed *1 A4 plain paper Color 1 Sided *2 : 23 sheets/min; 2 Sided *3 : 16 pages/min Monochrome 1 ...
Page 17 - Chapter 2; Basic Operation; Main Components; Front View
Chapter 2 Basic Operation Main Components This section provides an overview of your Epson AcuLaser C2900 Series. Front View 1 2 3 4 56 10 9 8 7 11 12 13 14 15 1 Operator Panel 2 Front Cover 3 Single Sheet Feeder (SSF) 4 Width Guides 5 Standard 250-Sheet Tray 6 Optional 250-Sheet Paper Cassette Unit ...
Page 18 - The operator panel has a liquid crystal display (LCD) and buttons.
Rear View 1 2 6 5 3 4 1 USB Port 2 Ethernet Port 3 Power Switch 4 Power Connector 5 Security Slot 6 Control Board Cover Operator Panel The operator panel has a liquid crystal display (LCD) and buttons. OK C M Y K 3 2 4 6 1 7 5 8 9 10 1. LCD Panel Epson AcuLaser C2900 Series User’s Guide Basic Operat...
Page 19 - Securing the Printer
❏ Displays various settings, instructions, and error messages. 2. ( Back ) button ❏ Switches to the Print mode from the top menu of the Menu mode. ❏ Returns to the upper hierarchy of the menu from the submenu of the Menu mode. 3. buttons ❏ Scrolls through menus or items in the Menu mode. To enter nu...
Page 20 - Attach the Kensington lock to the security slot on your printer.; Preparing Printer Hardware; Completely pull out the eight yellow ribbons.
Attach the Kensington lock to the security slot on your printer. * Security slot For details, see the operating instructions supplied with the Kensington lock. Preparing Printer Hardware 1. Open the side cover. 2. Completely pull out the eight yellow ribbons. Epson AcuLaser C2900 Series User’s Guide...
Page 21 - Installing Optional Accessories; Installing the Additional Memory Module; Your printer supports additional 512 MB memory module.
3. Push and slide the latches of the four toner cartridges to the locked position. 4. Close the side cover. Installing Optional Accessories You can make the printer more functional by installing the optional accessories. This section describeshow to install the printer’s options such as the addition...
Page 22 - Loosen the screw. You do not need to remove the screw.
1. Turn off the printer. 2. Turn the screw on the control board cover counterclockwise, and open the cover. Note: Loosen the screw. You do not need to remove the screw. 3. Align the connector of the memory module with the slot and insert the memory module into the slot. Epson AcuLaser C2900 Series U...
Page 23 - Menu; Printer Settings; Memory Capacity
4. Push the memory module firmly into the slot. Note: Ensure that the memory module is firmly fixed in the slot and does not move easily. 5. Close the control board cover, and turn the screw clockwise. 6. Turn on the printer. 7. Print the Printer Settings page to confirm that the newly installed mem...
Page 24 - Updating Your Driver to Detect Additional Memory Module; The following procedure uses Microsoft
If the memory capacity has not increased, turn off the printer, unplug the power cord, andre-install the memory module. 9. If you installed the additional memory module after installing the print driver, update your driver by following the instructions for the operating system you are using. If the ...
Page 25 - Installing the Optional Duplex Unit; Turn off the printer and disconnect the power cord.
If the printer information is not updated automatically after clicking Get Information from Printer , follow these steps: 1. Click the Options tab, and then select Memory Capacity in Items . 2. Select the total amount of the installed printer memory in Memory Capacity . 3. Click Apply , and then cli...
Page 26 - Push the side button to open the front cover.
3. Push the side button to open the front cover. 4. Remove the connector cap. Important: Make sure to remove the cap that is attached to the printer. Installing the optional duplex unitwithout removing the cap may result in damage or malfunction of the printer. 5. Face the connectors of the optional...
Page 27 - Updating Your Driver to Detect Optional Duplex Unit
6. Close the front cover. 7. Reconnect the power cord to the power connector and turn on the printer. 8. If you installed the optional duplex unit after installing the print driver, update your driver by following the instructions for each operating system. If the printer is on a network, update the...
Page 28 - tab, and then select
Windows Vista/Windows Vista x64 1. Click Start — Control Panel — Hardware and Sound — Printers . 2. Right-click the printer icon of the Epson AcuLaser C2900 Series and select Properties . 3. Click the Options tab, and then click Get Information from Printer . 4. Click Apply , and then click OK . 5. ...
Page 29 - Installing the Optional 250-Sheet Paper Cassette Unit; Remove the tape and the bag holding the screws.
Installing the Optional 250-Sheet Paper Cassette Unit 1. Turn off the printer. 2. Disconnect the power cord from the power connector on the rear of the printer. 3. Remove the tape and the bag holding the screws. 4. Place the optional 250-sheet paper cassette unit in the location that the printer is ...
Page 31 - Printer Options
8. Insert the standard 250-sheet tray into the printer, and push until it stops. Important: Do not use excessive force on the tray. Doing so could damage the tray or the inside of the printer. 9. Reconnect all cables into the rear of the printer and turn on the printer. Note: The printer will automa...
Page 33 - Printing a Panel Settings Page; Panel Settings
Windows XP/Windows XP x64/Windows Server 2003/Windows Server 2003 x64 1. Click Start ( start for Windows XP) — Printers and Faxes . 2. Right-click the printer icon of the Epson AcuLaser C2900 Series and select Properties . 3. Click the Options tab, and then click Get Information from Printer . 4. Cl...
Page 34 - Power Saver Mode; display also goes blank and displays nothing.; Exiting the Power Saver Mode; Energy Saver; Energy
Power Saver Mode The printer has a power saving feature that reduces power consumption during periods of inactivity.This feature operates in two modes: the Low Power mode and Sleep mode. As delivered, the printerswitches to the Low Power mode three minutes after the last print job is printed. The pr...
Page 35 - Chapter 3; Printer Management Software; Print Drivers; Creating an Administrative Password
Chapter 3 Printer Management Software Print Drivers To access all of your printer’s features, install the print drivers from the Software Disc . ❏ The print drivers enable your computer and printer to communicate and provide access to yourprinter features. EpsonNet Config This section provides infor...
Page 37 - The; Status Settings; tab, and then select the type of the pop-up from; Auto start setup; You can also check the toner level of your printer.
The Status Settings dialog box appears. 3. Select the Pop up setting tab, and then select the type of the pop-up from Auto start setup . You can also check the toner level of your printer. The Status Monitor is installed with your Epson print driver. Epson AcuLaser C2900 Series User’s Guide Printer ...
Page 38 - Chapter 4; Network Basics; Overview of Network Setup and Configuration; Software Disc; “Printing a Printer Settings Page” on page 100; Connecting Your Printer
Chapter 4 Network Basics Overview of Network Setup and Configuration To set up and configure the network: 1. Connect the printer to the network using the recommended hardware and cables. 2. Turn on the printer and the computer. 3. Print the Printer Settings page and keep it for referencing network s...
Page 39 - Connecting Printer to Computer or Network
Ethernet 10 Base-T/100 Base-TX/1000 Base-TX 1 2 1 USB port 2 Ethernet port Connecting Printer to Computer or Network Connect the printer via Ethernet or USB. A USB connection is a direct connection and is not used fornetworking. An Ethernet connection is used for networking. Hardware and cabling req...
Page 40 - USB Connection; To connect the printer to a computer:
USB Connection A local printer is directly connected to your computer using the USB cable. If your printer is connectedto a network instead of your computer, skip this section and go to “Network Connection” onpage 41. To connect the printer to a computer: 1. Connect the smaller USB connector into th...
Page 41 - Network Connection; To connect the printer to a network:; Setting the IP Address; TCP/IP and IP Addresses
Network Connection To connect the printer to a network: 1. Connect an Ethernet cable. To connect the printer to the network, connect one end of the Ethernet cable into the Ethernet port onthe rear of the printer, and the other end to a LAN drop or hub. Setting the IP Address TCP/IP and IP Addresses ...
Page 42 - Automatically Setting the Printer’s IP Address; Dynamic Methods of Setting the Printer’s IP Address; Using the Operator Panel; Admin Menu
Many networks have a Dynamic Host Configuration Protocol (DHCP) server. A DHCP serverautomatically programs an IP address into every computer and printer on the network that isconfigured to use DHCP. A DHCP server is built into most cable and Digital Subscriber Line (DSL)routers. If you use a cable ...
Page 43 - Get IP Address; Using EpsonNet Config; When you assign an IP address manually in
4. Select TCP/IP , and then press the button. 5. Select IPv4 , and then press the button. 6. Select Get IP Address , and then press the button. 7. Select DHCP / Autonet , and then press the button. Using EpsonNet Config To turn on/off the DHCP protocol: 1. Launch your web browser. 2. Enter the IP ad...
Page 45 - Verifying the IP Settings; start
The cursor moves to the next octet. 18. Repeat steps 16 to 17 to set subnet mask, and then press the button. 19. Ensure that the message Restart Printer to apply setting appears, and then press any button. 20. Press the button to select Gateway Address , and then press the button. The cursor is loca...
Page 46 - “Printing and Checking the Printer Settings Page” on page 46; Printing and Checking the Printer Settings Page; IP Address; Installing Print Driver on Computers Running Windows
2. Enter cmd , and then click OK . A black window is displayed. 3. Enter ping xx.xx.xx.xx (where xx.xx.xx.xx is the IP address of your printer), and then press the Enter key. 4. Reply from the IP address denotes printer is active on the network. See Also: “Printing and Checking the Printer Settings ...
Page 47 - The Operator Panel; Disabling the Firewall Before Installing Your Printer; For Windows XP, Service Pack 2 or 3 must be installed.; Online Help
The Operator Panel 1. Press the ( Menu ) button. 2. Select Report/List , and then press the button. 3. Select Printer Settings , and then press the button. The Printer Settings page is printed. 4. Find the IP address under Network (Wired) on the Printer Settings page. If the IP address is 0.0.0.0 , ...
Page 48 - Inserting the Software Disc; If the Software Disc does not automatically launch, click; For Installing PostScript Print Driver; USB Connection Setup; For Installing PCL Print Driver
2. In the Search box, enter firewall and then press the Enter key. In the list, click Turn Windows Firewall on or off and then follow the instructions on the screen. Enable the firewall after the installation of the Epson printer software is complete. Inserting the Software Disc For Installing PCL P...
Page 49 - PostScript User's Guide; Network Connection Setup; For installing PCL print driver
6. Click Connect via USB . 7. Follow the procedures described in the Help to install the print driver. USB Printing A personal printer is a printer attached to your computer or a print server using a USB. If your printeris attached to a network and not your computer, see “Network Connection Setup” o...
Page 50 - For installing PostScript print driver; Setting Up for Shared Printing; You need to purchase an Ethernet cable for shared printing.
6. Select Standard or Custom setup. 7. Follow the on-screen instructions to install the print driver. For installing PostScript print driver Windows users should read the PostScript User's Guide for information on how to install the print driver. Setting Up for Shared Printing You can share your new...
Page 53 - For Windows Vista and Windows Vista 64-bit Edition
4. Select A network printer , or a printer attached to another computer , and then click Next . If the printer is not listed, enter the path to the printer in the text box. For example:\\[server host name]\[shared printer name] The server host name is the name of the server computer that identifies ...
Page 55 - For Windows 7, Windows 7 64-bit Edition, and Windows Server 2008 R2
2. Click Add a Printer to launch the Add Printer wizard. 3. Select Add a network , wireless or Bluetooth printer , and then click Next . If the printer is listed, select the printer and click Next , or select The printer that I want isn’t listed and enter the path to the printer in Select a shared p...
Page 56 - Installing Print Driver on Computers Running Mac OS X; Installing Print Driver on Computers Running Linux (CUPS); Installing the Print Driver; The print driver; For Red Hat Enterprise Linux 4 WS/5 Client
6. Select Yes if you want this printer to be set as the default printer, and then click Next . 7. Click Print a test page if you want to verify installation. 8. Click Finish . When a test page prints successfully, installation is complete. Installing Print Driver on Computers Running Mac OS X For in...
Page 57 - Setting Up the Queue
Installation starts. When the installation is complete, the window is automatically closed. For SUSE Linux Enterprise Desktop 10 1. Double-click Epson-AcuLaser_C2900-x.x-y.noarch.rpm in the Software Disc . 2. Enter the administrator password, and click Install . Installation starts. When the install...
Page 58 - For SUSE Linux Enterprise Desktop 10
You can optionally specify the location and description of the printer for further information. For network connections: a Select LPD/LPR Host or Printer from the Device menu, and click Continue . b Enter the IP address of the printer in Device URI . c Format: lpd://xxx.xxx.xxx.xxx (the IP address o...
Page 59 - For SUSE Linux Enterprise Desktop 11
a Click Add . b Select Network Printers as Printer Type , and click Next . c Select the Print via LPD-Style Network Server as Printer Type , and click Next . d Enter the IP address of the printer in Host name of the printer server . e Enter the name of the printer queue in Name of the remote queue ,...
Page 60 - You can specify the printer name in
The Printer Configurations dialog box opens. For network connections: a Click Add . The Add New Printer Configuration dialog box opens. b Click Connection Wizard . The Connection Wizard dialog box opens. c Select Line Printer Daemon (LPD) Protocol from Access Network Printer or Printserver Box via ....
Page 61 - Setting the Default Queue
b Select Epson AcuLaser C2900 v3018.102 PS [Epson/AcuLaser_C2900.ppd.gz] from the Search for Drivers: list. Note: You can specify the printer name in Set Name: . Setting the Default Queue For Red Hat Enterprise Linux 4 WS/5 Client 1. Select Applications — System Tools — Terminal . 2. Enter the follo...
Page 62 - Specifying the Printing Options
2. Enter the administrator password. YaST Control Center is activated. 3. Select Hardware on YaST Control Center , and select Printer . The Printer Configurations dialog box opens. 4. Click Edit . A dialog box to modify the specified queue opens. 5. Confirm that the printer you want to set is select...
Page 64 - Setting the Password for Authority as the Printer Administrator; Uninstalling the Print Driver
Setting the Password for Authority as the Printer Administrator For SUSE Linux Enterprise Desktop 10 and 11, you must set the password for authority as the printeradministrator to do operations as the printer administrator. For SUSE Linux Enterprise Desktop 10 1. Select Computer — More Applications....
Page 65 - Computer
su (Enter the administrator password) /usr/sbin/lpadmin -x (Enter the print queue name) 3. Repeat the command above for all queues for the same model. 4. Enter the following command in the terminal window. su (Enter the administrator password) rpm -e Epson-AcuLaser_C2900 The print driver is uninstal...
Page 66 - Repeat the command above for all queues for the same model.; The print driver is uninstalled.
2. Enter the following command in the terminal window to delete the print queue. su (Enter the administrator password) /usr/sbin/lpadmin -x (Enter the print queue name) 3. Repeat the command above for all queues for the same model. 4. Enter the following command in the terminal window. su (Enter the...
Page 67 - Chapter 5; Printing Basics; About Print Media; Print Media Usage Guidelines; Some wrinkling and embossing may occur when printing envelopes.
Chapter 5 Printing Basics About Print Media Using paper that is not appropriate for the printer can cause paper jams, image quality problems, orprinter failure. To achieve the best performance from your printer, we recommend you to use only thepaper described in this section. When using paper other ...
Page 68 - Print Media That Can Damage Your Printer
See Also: ❏ “Loading Print Media in the Standard 250-Sheet Tray and the Optional 250-Sheet Paper CassetteUnit” on page 73 ❏ “Loading Envelope in the Standard 250-Sheet Tray” on page 75 ❏ “Loading Print Media in the Single Sheet Feeder (SSF)” on page 78 ❏ “Loading Envelope in the Single Sheet Feeder ...
Page 69 - Supported Print Media; Print Media Dimensions
Supported Print Media Using unsuitable print media may lead to paper jams, poor print quality, breakdown and damage toyour printer. To use the features of this printer effectively, use the suggested print media that isrecommended here. Important: The toner may come off the print media, if it gets we...
Page 71 - Standard 250-Sheet Tray
Standard 250-Sheet Tray Paper Size A4 SEF (210 × 297 mm) A5 SEF (148 × 210 mm) B5 SEF (182 × 257 mm) Letter SEF (8.5 × 11 inches) Folio SEF (8.5 × 13 inches) Legal SEF (8.5 × 14 inches) Executive SEF (7.25 × 10.5 inches) Com-10 SEF (4.125 × 9.5 inches) Monarch Envelope SEF (3.875 × 7.5 inches) Monar...
Page 72 - Optional 250-Sheet Paper Cassette Unit; “Loading Envelope in the Standard 250-Sheet Tray” on page 75; Loading Print Media
Optional 250-Sheet Paper Cassette Unit Paper Size A4 SEF (210 × 297 mm) A5 SEF (148 × 210 mm) B5 SEF (182 × 257 mm) Letter SEF (8.5 × 11 inches) Folio SEF (8.5 × 13 inches) Legal SEF (8.5 × 14 inches) Executive SEF (7.25 × 10.5 inches) Paper Type (Weight) Plain Letterhead Hole Punched Colored Loadin...
Page 73 - Capacity; 50 sheets of the standard paper.
Before loading any print media, identify the recommended print side of the print media. Thisinformation is usually indicated on the print media package. Capacity The standard 250-sheet tray and optional 250-sheet paper cassette unit can hold: ❏ 250 sheets of the standard paper. The SSF can hold: ❏ 1...
Page 75 - Loading Envelope in the Standard 250-Sheet Tray
5. Align the width guides against the edges of the paper. Note: When loading user-specified print media, adjust the width guides and slide the extendable part of thetray by pinching the length guide and sliding it until it rests lightly against the edge of the paper. 6. After confirming that the gui...
Page 76 - Monarch or DL
Note: If you do not load envelopes in the standard 250-sheet tray right after they have been removed from thepackaging, they may bulge. To avoid jams, flatten them as shown below before loading the envelopes inthe tray. Com-10 Load the envelopes short edge feed with the flaps closed and the print si...
Page 77 - OR
Load the envelopes short edge feed with the flaps closed and the print side up. Ensure that the flapscome at the right when you face towards the printer. OR Load the envelopes long edge feed with the flaps open and the print side up. Ensure that the flaps comeat the top when you face towards the pri...
Page 78 - Loading Print Media in the Single Sheet Feeder (SSF); Adjust the width guides to the print media’s width.
Loading Letterhead in the Standard 250-Sheet Tray and the Optional 250-Sheet PaperCassette Unit When you use the standard 250-sheet tray and optional 250-sheet paper cassette unit, letterhead andhole punched paper enter the printer with the print side facing up. Loading Print Media in the Single She...
Page 79 - Loading Envelope in the Single Sheet Feeder (SSF); Ensure that you load an envelope with the flap completely closed.
Note: ❏ Do not force the print media into the SSF. ❏ Load letterhead face down, with the top of the sheet entering the printer first. ❏ If you experience problems with paper feed, turn the paper around. Loading Envelope in the Single Sheet Feeder (SSF) Com-10, Monarch, or DL To load an envelope into...
Page 81 - Loading Letterhead in the Single Sheet Feeder (SSF); Load only one size and type of print media during a single print job.; Setting Paper Sizes and Types
Loading Letterhead in the Single Sheet Feeder (SSF) When you use the SSF letterhead enters the printer first with the print side facing down. Using the Single Sheet Feeder (SSF) ❏ Load only one size and type of print media during a single print job. ❏ To achieve the best possible print quality, use ...
Page 82 - “Understanding the Printer Menus” on page 104; Setting Paper Sizes; Setting Paper Types; Tray Settings; Printing
See Also: “Understanding the Printer Menus” on page 104 Setting Paper Sizes 1. On the operator panel, press the ( Menu ) button. 2. Select Tray Settings , and then press the button. 3. Select Tray 1 or Tray 2 , and then press the button. 4. Select Paper Size , and then press the button. 5. Select th...
Page 83 - Canceling a Job From the Operator Panel; Active Jobs
Sending a Job to Print To support all of the printer features, use the print driver. When you choose Print from a software program, a window representing the print driver opens. Select the appropriate settings for the specificjob that you are sending to print. Print settings selected from the driver...
Page 84 - Canceling a Job From the Computer Running Windows; Canceling a Job From the Taskbar; Using the Stored Print Function
Canceling a Job From the Computer Running Windows Canceling a Job From the Taskbar When you send a job to print, a small printer icon appears in the bottom right corner of the taskbar. 1. Double-click the printer icon. A list of print jobs appears in the printer window. 2. Select the job you want to...
Page 85 - Secure Print
❏ “Secure Print” on page 85 ❏ “Sample Print” on page 85 Note: ❏ Stored Print function is available when: ❏ The additional memory module is installed. ❏ The RAM disk is enabled in the operator panel menu. ❏ RAM Disk is set to Available in the print driver. ❏ The data in memory is cleared when the pri...
Page 86 - Storing Print Jobs; Normal Print; Printing the Stored Jobs; Specifying Your Password on the Operator Panel (Secure Print)
Storing Print Jobs In the print driver, you can specify a setting that enables you to store print jobs in temporary memory.For example, select a job type other than Normal Print in the Paper / Output tab of the PCL 6 driver. The job will be stored in temporary memory until you request to print it fr...
Page 87 - Deleting Stored Jobs; Duplex Printing; Automatic Duplex Printing
If you enter an invalid password, the message “Wrong password Re-enter” appears. Wait threeseconds, or press the button to return to the screen for user selection. When you enter a valid password, you have access to all print jobs matching the user name andpassword you entered. The print jobs matchi...
Page 88 - Using Booklet Print
3. From Paper Tray , select Tray1 , Tray2 , or Auto Paper Select . 4. From 2 Sided Print , select 2 Sided Print or 2 Sided, Flip on Short Edge . Note: For details on the 2 Sided Print and 2 Sided, Flip on Short Edge options, see “Using Booklet Print” on page 88. 5. Click OK . Using Booklet Print To ...
Page 89 - Selecting Printing Options
2 Sided, Flip onShort Edge Assumes binding along the short edge of the page (top edge for portrait orientation and left edgefor landscape orientation). The following illustration shows short-edge binding for portrait andlandscape pages: Portrait Landscape Selecting Printing Options Selecting Printin...
Page 90 - Selecting Options for an Individual Job (Windows)
2. Right-click the icon for your printer, and then select Printing Preferences . 3. Select the Advanced Settings tab, and then click Defaults . 4. Make selections on the driver tabs, and then click OK to save your selections. Note: For more information about Windows print driver options, click Help ...
Page 91 - Printing Options for Windows
Printing Options for Windows Operating System Driver Tab Printing Options Windows XP, Windows XP x64bit, Windows Server 2003,Windows Server 2003 x64bit, Windows Vista,Windows Vista x 64bit,Windows Server 2008,Windows Server 2008 x64bit, Windows Server 2008R2, Windows 7, or Windows 7x 64bit Paper / O...
Page 92 - Selecting Options for an Individual Job (Mac OS X); With the document open in your application, click; File; In Mac OS
Operating System Driver Tab Printing Options Windows XP, WindowsServer 2003, Windows Vista,Windows Server 2008, orWindows 7 Watermarks / Forms tab ❏ Watermarks ❏ New Watermark ❏ New Watermark (Bitmap) ❏ Edit Watermark ❏ Delete Watermark ❏ Apply to First Page Only ❏ Forms ❏ No Forms ❏ Create / Regist...
Page 93 - Printing options for Mac OS X
Mac OS X Print Driver Printing Options: The table shown below uses Mac OS X 10.6 TextEdit as an example. Printing options for Mac OS X Item Printing Options ❏ Copies ❏ Collated ❏ Pages ❏ Paper Size ❏ Orientation Layout ❏ Pages per Sheet ❏ Layout Direction ❏ Border ❏ Two-Sided Color Matching ❏ ColorS...
Page 94 - Printing Custom Size Paper; “Loading Print Media in the Single Sheet Feeder (SSF)” on page 78
Item Printing Options Image Options ❏ Output Color ❏ Image Quality ❏ Brightness ❏ Basic Features/Advanced Features ❏ Image Type ❏ Image Adjustment ❏ Screen ❏ Color Balance ❏ Defaults Printer Features ❏ Feature Sets ❏ Gray Guaranteed ❏ Feed Orientation ❏ Paper Type ❏ Substitute Tray ❏ Custom Paper Au...
Page 95 - “Setting Paper Sizes and Types” on page 81; Defining Custom Paper Sizes; Using the Windows Print Driver
❏ “Loading Print Media in the Standard 250-Sheet Tray and the Optional 250-Sheet Paper CassetteUnit” on page 73 ❏ “Setting Paper Sizes and Types” on page 81 Defining Custom Paper Sizes Before printing, set the custom size on the print driver. Note: When setting the paper size on the print driver and...
Page 96 - Printing on Custom Size Paper; The way to display the printer; Using the Mac OS X Print Driver
9. Click OK twice. Printing on Custom Size Paper Use the following procedures to print using either the Windows or Mac OS X print drivers. Using the Windows Print Driver To print on custom size paper using the PCL 6 driver as an example: Note: The way to display the printer Properties dialog box dif...
Page 97 - Auditron
4. In the Custom Page Sizes window, click + . A newly created setting “Untitled” is displayed in the list. 5. Double-click “Untitled” and enter the name for the setting. 6. Enter the size of the original document in the Width and Height boxes of Paper Size . 7. Specify Non-Printable Area if necessar...
Page 98 - The following table shows how the printer works with Auditron.
The following table shows how the printer works with Auditron. Registered user A Can print up to 10,000 pages in blackand white Registered user B Can print up to 10,000 pages in coloror black and white System administrator C Reference account report for eachregistered user Normal user D Print accoun...
Page 99 - Checking Status of Print Data; button: Displays the; Printing a Report Page
Checking Status of Print Data Checking Status (Windows Only) Printer information and status are displayed on the Status Monitor window. Double-click the StatusMonitor printer icon on the taskbar at the bottom right of the screen. From the displayed window,check the column Status . You can change the...
Page 100 - Printing a Printer Settings Page; Help; Factory defaults may vary for different regions.
Printing a Printer Settings Page To verify detailed printer settings, print a printer settings page. A printed printer settings page alsoallows you to verify whether or not options have been installed properly. See Also: “Understanding the Printer Menus” on page 104 1. Press the ( Menu ) button. 2. ...
Page 101 - Printing With Web Services on Devices (WSD); Adding Roles of Print Services
❏ If the selection is a menu, the menu is opened and the first system setting in the menu appears. ❏ If the selection is a menu item, the default menu setting for the menu item appears. (Thecurrent user default menu setting is marked with an asterisk (*).) Each menu item has a list of values for the...
Page 102 - Printer Setup; Installing a Print Driver Using the Add Printer Wizard
4. Click Next . 5. Select the Print Server check box, and then click Next . 6. Click Install . For Windows Server 2008 R2: 1. Click Start — Administrative Tools — Server Manager . 2. Select Add Roles from the Action menu. 3. Select the Print and Document Services check box on the Server Roles window...
Page 104 - Chapter 6; Using the Operator Panel Menus; Understanding the Printer Menus; To print a sample of the available PCL fonts.; PCL Macro List; To print the information on the downloaded PCL macro.
Chapter 6 Using the Operator Panel Menus Understanding the Printer Menus When your printer is connected to a network and available to a number of users, the access to the Admin Menu can be limited. This prevents other users from using the operator panel to inadvertently change a user default that ha...
Page 105 - RAM Disk; Billing Meters
PS Fonts List Purpose: To print a sample of the available PS fonts. Job History Purpose: To print a detailed list of the print jobs that have been processed. This list contains the last 20 jobs. Error History Purpose: To print a detailed list of paper jams and fatal errors. Print Meter Purpose: To p...
Page 106 - PCL Settings; Use the; Paper Tray; To specify the default paper tray.; Output Size; To specify the default paper size.
Admin Menu Use the Admin Menu menu to configure a variety of printer features. PCL Settings Use the PCL Settings menu to change printer settings that only affect jobs using the PCL emulation printer language. Note: Values marked by an asterisk (*) are the factory default menu settings. Paper Tray Pu...
Page 107 - inch series
US Folio-8.5x13 Legal - 8.5x14 Executive Monarch Env. DL Env - 110x220 C5 Env - 162x229 #10Env - 4.1x9.5 New Custom Size Portrait (Y) 297 mm* Specifies the length of thecustom size paper. 127 - 355 mm Landscape (X) 210 mm* Specifies the width of thecustom size paper. 77 - 215 mm *1 The default for O...
Page 108 - Orientation; To specify how text and graphics are oriented on the page.; Font
New Custom Size Portrait (Y) 11.7 inch* Specifies the length of thecustom size paper. 5.0-14.0 inches Landscape (X) 8.3 inch* Specifies the width of thecustom size paper. 3.0-8.5 inches *1 The default for Output Size varies depending on country-specific factory. Note: Selecting a custom size for the...
Page 110 - Symbol Set; To specify a symbol set for a specified font.; Font Size
Times BdIt ITC A G Go BkOb GaramondKrsvHlb Symbol Set Purpose: To specify a symbol set for a specified font. Values: ROMAN-8 * WIN L1 ISO-6 ISO L1 WIN L2 ISO-11 ISO L2 WIN L5 ISO-15 ISO L5 DESKTOP ISO-17 ISO L6 PS TEXT ISO-21 PC-8 MC TEXT ISO-60 PC-8 DN MS PUB ISO-69 PC-775 MATH-8 WIN 3.0 PC-850 PS ...
Page 111 - Font Pitch; Form Line; To set the number of lines in a page.; and; Quantity
Font Pitch Purpose: To specify the font pitch for scalable mono spaced fonts, within the range of 6.00 to 24.00. The defaultis 10.00. Font pitch refers to the number of fixed-space characters in a horizontal inch of type. Fornonscheduled mono spaced fonts, the pitch is displayed, but cannot be chang...
Page 112 - Hex Dump; To help isolate the source of a print job problem. With; Draft Mode; To add the line termination commands.
Values: On * Enables the Image Enhance feature. Off Disables the Image Enhance feature. Hex Dump Purpose: To help isolate the source of a print job problem. With Hex Dump selected, all data sent to the printer is printed in hexadecimal and character representation. Control codes are not executed. Va...
Page 113 - Output Color; Color; PS Settings; PS Error Report
Add-CR The CR command is added. CR=CR, LF=CR-LF, FF=CR-FF CR-XX The CR and LF commands are added. CR=CR-LF, LF=CR-LF, FF=CR-FF Output Color Purpose: To specify the color mode to Color or Black and White . This setting is used for a print job that does not specify a print mode. Values: Black and Whit...
Page 114 - Paper Select Mode; To set the way to select the paper tray for PostScript mode.; To set the default color for PostScript.; Wired Network; Ethernet
Values: Off * Does not set the runtime of a PostScript job. On 1 min. Sets the runtime of a PostScript job. 1-900 min. Paper Select Mode Purpose: To set the way to select the paper tray for PostScript mode. Values: Auto * Automatically selects the paper tray for PostScript mode. Select FromTray Manu...
Page 116 - Protocol
IPv4 Get IP Address DHCP /Autonet * Sets the IP address automatically. A random value in the range of169.254.1.0 to 169.254.254.255 that is not currently in use on thenetwork is set as the IP address. The subnet mask is set as 255.255.0.0. BOOTP Sets the IP address using BOOTP. RARP Sets the IP addr...
Page 117 - IP Filter; IP Filter feature is available only when
Port9100 Disable Disables the Port9100 port. Enable * Enables the Port9100 port. IPP Disable Disables IPP port. Enable * Enables IPP port. SMB (TCP/IP) Disable * Disables SMB TCP/IP port. Enable Enables SMB TCP/IP port. WSD Disable Disables WSD port. Enable * Enables WSD port. SNMP (UDP/IP) Disable ...
Page 118 - To set the PostScript communications protocol.
No. n / Mask (n is 1–5.) Sets the address mask for Filter n . No. n / Mode (n is 1– 5.) Off * Disables the IP Filter feature for Filter n . Accept Accepts an access from the specified IP address. Reject Rejects an access from the specified IP address. IEEE 802.1x Note: ❏ IEEE 802.1x feature is avail...
Page 119 - USB Settings; Port Status; System Settings; Use
TBCP Sets the PostScript communications protocol to TBCP . Binary Sets the PostScript communications protocol to Binary . USB Settings Use the USB Settings menu to change printer settings affecting a USB port. Note: Values marked by an asterisk (*) are the factory default menu settings. Port Status ...
Page 120 - Power Saver Time; To specify the time for transition to power saver mode.; Auto Reset
Note: Values marked by an asterisk (*) are the factory default menu settings. Power Saver Time Purpose: To specify the time for transition to power saver mode. Values: Low PowerTimer 3min * Specifies the time taken by the printer to enter Low Power mode after it finishesa job. 3–60 min. Sleep Timer ...
Page 121 - Clock Settings; To specify the date and time formats.
4min Fault Time-out Purpose: To specify the amount of time the printer waits before canceling a job that stops abnormally. The printjob is cancelled if the time-out time is exceeded. Values: Off Disables the fault time-out. On * 60sec * Sets the amount of time the printer waits before canceling a jo...
Page 122 - Audio Tones
Date Format yy/mm/dd Sets the date format. mm/dd/yy dd/mm/yy * Time Format 12H Sets the time in 12-hour format. 24H * Sets the time in 24-hour format. *1 The default for Date Format varies depending on country-specific factory default. Audio Tones Purpose: To configure settings for tones emitted by ...
Page 123 - DefaultPaperSize; Auto Job History; To automatically print a job history report after every 20 jobs.
AutoClear Alert Off * Does not emit a tone 5 seconds before the printer performs auto clear. On Emits a tone 5 seconds before the printer performs auto clear. All Tones Off Disables all the alert tones. On * Sets the volume of all the alert tones at once. mm / inch Purpose: To specify the default me...
Page 124 - The Job History report can also be printed using the; Print ID; To specify a location where the user ID is printed.; Print Text
Values: Off * Does not automatically print a job history report. On Automatically prints a job history report. The Job History report can also be printed using the Report/List menu. Print ID Purpose: To specify a location where the user ID is printed. Values: Off * Does not print the user ID. Top Le...
Page 125 - Banner Sheet
Banner Sheet Note: Banner Sheet feature is available only when the optional 250-sheet paper cassette unit is installed on theprinter. Purpose: To specify the position of banner sheet, and also specify the tray in which the banner sheet is loaded. Values: Insert Position Off * Does not print the bann...
Page 126 - To specify whether to print on both sides when you use letterhead.
Substitute Tray Purpose: Specifies whether to use paper of a different size when the paper that is loaded in the specified tray doesnot match the paper size settings for the current job. Values: Off * No tray size substitute accepted. Larger Size Substitutes paper of next largest size. When there is...
Page 127 - Low Toner Msg; To specify whether to show the alert message when the toner is low.; Maintenance Mode; Adjust PaperType; To specify paper density settings.
Values: Disable * Does not print on both sides of letterhead. Enable Prints on both sides of letterhead. Low Toner Msg Purpose: To specify whether to show the alert message when the toner is low. Values: Off Does not show the alert message when the toner is low. On * Shows the alert message when the...
Page 128 - To adjust the fusing temperature setting for each paper type.
Adjust BTR Purpose: To specify the transfer roller voltage adjustment for each paper type. The default settings may not give the best output on all paper types. If you see mottles on the printoutput, try to increase the voltage. If you see white spots on the print output, try to decrease thevoltage....
Page 129 - Auto Adjust Regi
The default settings may not give the best output on all paper types. When the printed paper hascurled, try to lower the temperature. When the toner does not fuse on the paper properly, try toincrease the temperature. Note: The print quality changes depending on the setting values you select for thi...
Page 130 - Adjust ColorRegi; To manually perform color registration adjustment.; Auto Adjust; Clean Developer; To stir the toner in a new toner cartridge.
Adjust ColorRegi Purpose: To manually perform color registration adjustment. Manual Color Registration Adjustments are required when the printer is initially installed and afterthe printer is moved. Note: The Adjust ColorRegi feature can be configured when Auto Adjust Regi is set to Off . Values: Au...
Page 131 - To clean the toner in each toner cartridge.; To clean the surface of the drum cartridge.
Toner Refresh Purpose: To clean the toner in each toner cartridge. Values: Yellow Crtrdg Cleans the toner in the yellow toner cartridge. Magenta Crtrdg Cleans the toner in the magenta toner cartridge. Cyan Crtrdg Cleans the toner in the cyan toner cartridge. Black Crtrdg Cleans the toner in the blac...
Page 132 - To use toner cartridge of another manufacturer.; Adjust Altitude
Purpose: To clear all files stored as Secure Print, Sample Print, and Stored Print in the RAM disk. Values: All Clear Deletes all files stored as Secure Print and Sample Print in the RAM disk. Secure Document Deletes all files stored as Secure Print in the RAM disk. Stored Document Deletes all files...
Page 133 - Secure Settings; Panel Lock; To set a limited access to; Login Error; Login Error feature is available only when
Values: 0m * Sets the altitude of the location where the printer is installed. 1000m 2000m 3000m Secure Settings Use the Secure Settings menu to set a password to limit access to the menus. This prevents items from being changed accidentally. Note: Values marked by an asterisk (*) are the factory de...
Page 139 - Panel Lock Function; Enabling the Panel Lock; Disabling the Panel Lock
Panel Lock Function This feature prevents unauthorized users from changing settings made by the administrator.However, you can select settings for individual print jobs using the print driver. Enabling the Panel Lock 1. Press the ( Menu ) button. 2. Select Admin Menu , and then press the button. 3. ...
Page 140 - Setting the Power Saver Time Option; Resetting to Factory Defaults
3. Enter the password, and then press the button. 4. Select Secure Settings , and then press the button. 5. Select Panel Lock , and then press the button. 6. Select Panel Lock Set , and then press the button. 7. Select Disable , and then press the button. 8. Enter the current password, and then pres...
Page 142 - Chapter 7; Troubleshooting; Clearing Jams; “About Print Media” on page 67; Avoiding Jams; Use only recommended print media.
Chapter 7 Troubleshooting Clearing Jams Careful selection of appropriate print media and proper loading allow you to avoid most jams. See Also: ❏ “About Print Media” on page 67 ❏ “Supported Print Media” on page 69 Note: Before buying large quantities of any print media, it is recommended that you tr...
Page 143 - Identifying the Location of Paper Jams
❏ Push the tray in firmly after loading. ❏ Ensure that all cables that connect to the printer are correctly attached. ❏ Overtightening the guides may cause jams. ❏ Wipe the feed roll in the tray or SSF with a cloth that is slightly dampened with water if jams causedby misfeeding paper occur frequent...
Page 144 - Clearing Paper Jams From the SSF
1 Fuser Unit 2 Optional Duplex Unit 3 Optional 250-Sheet Paper Cassette Unit 4 Standard 250-Sheet Tray 5 Single Sheet Feeder (SSF) 6 Front Cover Clearing Paper Jams From the SSF Important: Protect the drums of the drum cartridge against bright light. If the front cover remains open for morethan 5 mi...
Page 147 - Clearing Paper Jams From the Standard 250-Sheet Tray
6. Close the front cover. 7. Insert the standard 250-sheet tray into the printer, and push until it stops. Important: Do not use excessive force on the tray. Doing so could damage the tray or the inside of the printer. Clearing Paper Jams From the Standard 250-Sheet Tray Important: Protect the drums...
Page 150 - Close the belt unit, and push at the top of the unit until it clicks.
6. Close the belt unit, and push at the top of the unit until it clicks. 7. Close the front cover. 8. Insert the standard 250-sheet tray into the printer, and push until it stops. Important: Do not use excessive force on the tray. Doing so could damage the tray or the inside of the printer. Epson Ac...
Page 151 - Clearing Paper Jams From the Fuser Unit; Turn off the printer and wait for 40 minutes.
Clearing Paper Jams From the Fuser Unit Important: ❏ Ensure nothing touches or scratches the surface (black-colored film) of the belt unit. Scratches, dirt,or oil from your hands on the film of the belt unit may reduce print quality. ❏ Protect the drums of the drum cartridge against bright light. If...
Page 153 - Clearing Paper Jams From the Optional Duplex Unit; Push the side button to open the front cover.
7. Confirm that there are no scraps of paper remaining inside the printer, and then close the belt unit. 8. Close the front cover. Clearing Paper Jams From the Optional Duplex Unit Note: To resolve the error displayed on the LCD panel, you must clear all print media from the print mediapath. 1. Push...
Page 158 - Jam Problems; Standard 250-Sheet Tray Misfeed Jam
Jam Problems Standard 250-Sheet Tray Misfeed Jam Problem Action Print media misfeeds occur in thestandard 250-sheet tray. Ensure that the standard 250-sheet tray is properly inserted. If the problem persists, verify that the correct print media is being used. Verify that the correct print media is b...
Page 159 - SSF Misfeed Jam
SSF Misfeed Jam Problem Action Print media misfeeds occur in the SSF. Ensure that the SSF is properly inserted. If the problem persists, verify that the correct print media is being used. Verify that the correct print media is being used. See Also: “Usable Print Media” on page 69 If not, use the pri...
Page 160 - Optional 250-Sheet Paper Cassette Unit Misfeed Jam
Optional 250-Sheet Paper Cassette Unit Misfeed Jam Problem Action Print media misfeeds occur in theoptional 250-sheet paper cassette unit. Ensure that the optional 250-sheet paper cassette unit is properly inserted. If the problem persists, ensure that the side cover is closed. Ensure that the side ...
Page 162 - Basic Printer Problems; The printer is turned on.
SSF Multi-feed Jam Problem Action Print media multiple feeds occur in theSSF. Ensure that the media type you are using. If using coated paper, load coated paper one sheet at a time. If using other type of print media, use print media that is not dump. Load coated paper one sheet at a time. If the pr...
Page 163 - Display Problems; Printing Problems
Display Problems Problem Action After the printer is turned on, thedisplay on the LCD panel is blank, keepsshowing Please wait... , or the back light is not lit. Turn off the printer, wait for 10 seconds, and turn on the printer. Self Test Messageappears on the LCD panel. When the test is completed,...
Page 165 - Print Quality Problems; The Output Is Too Light
Problem Action Cannot print from the standard250-sheet tray because the print mediain the tray is curled. Load the print media into the SSF. Print Quality Problems Note: In this section, some procedures use the operator panel or EpsonNet Config. See Also: ❏ “Understanding the Printer Menus” on page ...
Page 167 - Toner Smears or Print Comes Off
Toner Smears or Print Comes Off Problem Action Toner smears or print comes off. The print media surface may be uneven. Try changing the Paper Type setting in theprint driver. For example, change the plain paper to heavy using a PCL 6 driver. 1. On the Paper / Output tab, change the Paper Type settin...
Page 168 - Random Spots/Blurred Images; The Entire Output Is Blank
Random Spots/Blurred Images Problem Action The printed result has random spots oris blurred. Ensure that the toner cartridges are installed correctly. See Also: “Installing a Toner Cartridge” on page 208 If the problem persists, ensure that the drum cartridge is installed correctly. Ensure that the ...
Page 170 - Streaks Appear on the Output; Part or the Entire Output Is Black
Streaks Appear on the Output Problem Action Streaks appear on the output. The toner cartridges may be low or need to be replaced. Confirm the amount oftoner in each toner cartridge. 1. Check the toner level in the Printer Status window. 2. Replace the toner cartridges as necessary. If the problem pe...
Page 171 - Pitched Color Dots
Problem Action Part or the entire output is black. Ensure Output Color is set to Color in the print driver. The following procedure uses the PCL 6 driver as an example. 1. On the Image Options tab, ensure that the Output Color is set to Color . If the problem persists, replace the drum cartridge if ...
Page 172 - Vertical Blanks
Vertical Blanks Problem Action The printed result has vertical blanks. Ensure the light path is not covered. 1. Remove the drum cartridge, and keep it in the dark place. See Also: “Replacing the Drum Cartridge” on page 210 2. Check the light path, and then remove the shielding. 3. Re-install the dru...
Page 173 - Mottle; Ghosting
Mottle Problem Action The printed result has mottledappearance. Verify that the print media recommended for the printer is being used. If you use non-recommended print media, use the print media recommended forthe printer. If the problem persists, contact the Epson local representative office or ana...
Page 174 - Light-Induced Fatigue
Problem Action The printed result has ghosting. If the type of the ghosting is positive ghost: Replace the drum cartridge if you have a spare cartridge. See Also: ❏ “Replacing the Drum Cartridge” on page 210 ❏ “Installing the Drum Cartridge” on page 212 If the problem persists, contact the Epson loc...
Page 175 - Fog
Problem Action The printed result has light-inducedfatigue pattern. Replace the drum cartridge if you have a spare cartridge. See Also: ❏ “Replacing the Drum Cartridge” on page 210 ❏ “Installing the Drum Cartridge” on page 212 If the problem persists, contact the Epson local representative office or...
Page 176 - Jagged Characters
Problem Action Bead-Carry-Out (BCO) is happening. Replace the drum cartridge if you have a spare cartridge. See Also: ❏ “Replacing the Drum Cartridge” on page 210 ❏ “Installing the Drum Cartridge” on page 212 If the problem persists, contact the Epson local representative office or anauthorised deal...
Page 177 - Banding
Problem Action The printed result has jaggedcharacters. Set Screen to Fineness in the print driver. The following procedure uses the PCL 6 driver as an example. 1. On the Advanced Settings tab, set Screen under Items : to Fineness . If the problem persists, set Image Quality to High Quality in the p...
Page 178 - Auger Mark; Wrinkled/Stained Paper
Problem Action The printed result has banding. Replace the drum cartridge if you have a spare cartridge. See Also: ❏ “Replacing the Drum Cartridge” on page 210 ❏ “Installing the Drum Cartridge” on page 212 If the problem persists, contact the Epson local representative office or anauthorised dealer....
Page 180 - Damage on the Leading Edge of Paper; The Top and Side Margins Are Incorrect
Damage on the Leading Edge of Paper Problem Action The output is damaged on its leadingedge. When using the SSF, reverse the paper and then try again. If the problem persists, change the paper with another one and then try again. When using the standard 250-sheet tray or optional 250-sheet paper cas...
Page 181 - Color Registration Is out of Alignment
Problem Action The top and side margins are incorrect. Ensure that the margins are set correctly on the application being used. If the problem persists, contact the Epson local representative office or anauthorised dealer. Color Registration Is out of Alignment Problem Action Color registration is o...
Page 182 - Protrudent/Bumpy Paper; Adjusting Color Registration; Performing Auto Adjust
Protrudent/Bumpy Paper Problem Action Printed surface got protrudent/bumpy. Clean up the fuser unit. 1. Load one sheet of paper on the SSF, and then print a solid image all over paper. 2. Load the printed sheet with the side to be printed on facing down, and then printa blank sheet of paper. If the ...
Page 183 - Printing the Color Registration Chart; Determining Values; Fast Scan
5. Select Auto Adjust , and then press the button. 6. Ensure that Are You Sure? appears, and then press the button. Auto adjust is performed. Printing the Color Registration Chart 1. Press the ( Menu ) button. 2. Select Admin Menu , and then press the button. 3. Select Maintenance Mode , and then pr...
Page 184 - Slow Scan
When the value is 0 for each color, you do not need to adjust the color registration for the fast scan. When the value is not 0 , enter the value using the procedure in “Entering Values” on page 185. * Straightest line Slow Scan On the Chart 2 of the color registration chart, find the medium line wi...
Page 185 - Entering Values
Entering Values * Lattice pattern Using the operator panel, enter the values found in the color registration chart to make adjustments. 1. Press the ( Menu ) button. 2. Select Admin Menu , and then press the button. 3. Select Maintenance Mode , and then press the button. 4. Select Adjust ColorRegi ,...
Page 187 - Problems With Installed Optional Accessories; Other Problems; Understanding Printer Messages
Problems With Installed Optional Accessories Problem Action The optional 250-sheet paper cassetteunit does not work correctly. Ensure that the optional 250-sheet paper cassette unit is correctly installed on theprinter. Re-install the optional 250-sheet paper cassette unit. See Also: ❏ “Removing the...
Page 197 - Contacting Service; LCD Panel Messages; “Understanding Printer Messages” on page 187; Status Monitor Alerts; The Status Monitor is a tool that is included on the; . It automatically checks the printer
Message What You Can Do RAM Error Restart Printer Error 116-320 Restart Printer Remove the unsupported additional memory module. Contact customer sup-port if this failure is repeated. Contacting Service When you call for printer service, be prepared to describe the problem you are experiencing or th...
Page 199 - Chapter 8; Maintenance; Cleaning the Printer; Cleaning Inside the Printer
Chapter 8 Maintenance Cleaning the Printer This section describes how to clean the printer in order to maintain it in good condition and printclean printouts all the time. w Warning: When cleaning this product, use the designated cleaning materials exclusive to it. Other cleaningmaterials may result...
Page 201 - Clean the feed roll inside the printer with a dry cloth.
6. Hold the drum cartridge levers, and then pull out the drum cartridge. Note: Keep the drum cartridge in a dark place. If the front cover remains open for more than 5 minutes,print quality may deteriorate. 7. Clean the feed roll inside the printer with a dry cloth. 8. Insert the drum cartridge unti...
Page 202 - Close the belt unit, and push at the top of the unit until it clicks.
9. Turn the four drum cartridge lock levers 90-degrees clockwise to lock the drum cartridge. 10. Close the belt unit, and push at the top of the unit until it clicks. 11. Close the front cover. Epson AcuLaser C2900 Series User’s Guide Maintenance 202 Downloaded from ManualsPrinter.com Manuals
Page 203 - Cleaning the Color Toner Density (CTD) Sensor
12. Insert the standard 250-sheet tray into the printer, and push until it stops. Important: Do not use excessive force on the tray. Doing so could damage the tray or the inside of the printer. Cleaning the Color Toner Density (CTD) Sensor Clean the Color Toner Density (CTD) sensor only when an aler...
Page 206 - Replacing Toner Cartridges; Epson toner cartridges are available only through Epson.; Overview
Replacing Toner Cartridges Epson toner cartridges are available only through Epson. It is recommended that you use Epson toner cartridges for your printer. Epson does not providewarranty coverage for problems caused by using accessories, parts, or components not supplied byEpson. w Warning: ❏ Use a ...
Page 207 - Removing the Toner Cartridges
When a toner cartridge reaches its usable life-span, the following messages appear on the LCD panel. Message Action Replace XXXX Toner Cartridge Soon The toner cartridge has become end of its service life. Replace the old tonercartridge with a new one. Important: ❏ When placing a used toner cartridg...
Page 208 - Installing a Toner Cartridge
2. Push the latch(es) backwards to pop open the toner cartridge(s) that you want to replace. 3. Pull the cartridge holder until it clicks, and then pull out the toner cartridge. Important: Always pull the toner cartridge out slowly so you do not spill any toner. Installing a Toner Cartridge 1. Unpac...
Page 210 - Replacing the Drum Cartridge; This section describes how to replace the drum cartridge.; Removing the Drum Cartridge; with both hands, and remove it from the printer.
Replacing the Drum Cartridge This section describes how to replace the drum cartridge. Important: ❏ Protect the drums of the drum cartridge against bright light. If the front cover remains open for morethan 5 minutes, print quality may deteriorate. ❏ Ensure nothing touches or scratches the surface (...
Page 212 - Installing the Drum Cartridge; Take out the drum cartridge from the packaging.
Installing the Drum Cartridge 1. Open the drum cartridge packaging. 2. Take out the drum cartridge from the packaging. 3. Completely pull out the eight yellow ribbons from the drum cartridge. 4. Remove the rear protective cover from the drum cartridge. Epson AcuLaser C2900 Series User’s Guide Mainte...
Page 214 - Close the belt unit, and push at the top of the unit until it clicks.
Important: Ensure that you do not hit the belt unit when removing the front protective cover. 8. Close the belt unit, and push at the top of the unit until it clicks. 9. Close the front cover. Epson AcuLaser C2900 Series User’s Guide Maintenance 214 Downloaded from ManualsPrinter.com Manuals
Page 215 - Replacing the Fuser Unit; This section describes how to replace the fuser unit.; Removing the Fuser Unit
10. Insert the standard 250-sheet tray into the printer, and push until it stops. Important: Do not use excessive force on the tray. Doing so could damage the tray or the inside of the printer. Replacing the Fuser Unit This section describes how to replace the fuser unit. c Caution: Before removing ...
Page 217 - and slide out the fuser unit.; Installing the Fuser Unit; Hold both sides of the fuser unit with your hands.
5. Pinch the gray lever on the right side of the fuser unit and lower the lever toward you. 6. Hold both sides of the fuser unit. Next, slightly raise the right side while holding down the left side, and slide out the fuser unit. Installing the Fuser Unit 1. Insert the protrusions of the new fuser u...
Page 218 - Close the belt unit, and push at the top of the unit until it clicks.
❏ Make sure that the fuser unit is firmly set in the slots and cannot be moved easily. 2. Push the fuser unit forward until the right groove of the snaps into place. 3. Close the belt unit, and push at the top of the unit until it clicks. Epson AcuLaser C2900 Series User’s Guide Maintenance 218 Down...
Page 219 - Resetting the Counter of the Fuser Unit; Replacing the Feed Roll Unit; Epson feed rolls are available only through Epson.
4. Close the front cover. 5. Reconnect the power cord to the power connector and turn on the printer. Resetting the Counter of the Fuser Unit After replacing the fuser unit, use the operator panel to reset the counter of the fuser unit. 1. Press the ( Menu ) button. 2. Select Admin Menu , and then p...
Page 220 - Removing the Feed Roll Unit in the Standard 250-Sheet Tray
Removing the Feed Roll Unit in the Standard 250-Sheet Tray 1. Pull the standard 250-sheet tray out of the printer about 200 mm. Hold the standard 250-sheet tray with both hands, and remove it from the printer. Note: Ensure that you remove all the paper from the standard 250-sheet tray before removin...
Page 221 - Installing the Feed Roll Unit in the Standard 250-Sheet Tray; Align the new feed roll unit with the groove on the axle.
Installing the Feed Roll Unit in the Standard 250-Sheet Tray 1. Align the new feed roll unit with the groove on the axle. 2. Insert the feed roll unit into the axle until it snaps. The protrusions fit completely into the slots and the roller hook reseats into the groove on the axle. 3. Load paper in...
Page 222 - Ordering Supplies; Consumables; DRUM CARTRIDGE; When to Order Supplies
Ordering Supplies Certain consumables and routine maintenance items need to be ordered occasionally. Each supplyincludes installation instructions on the box. Consumables Important: Use of consumables/periodical replacement parts not recommended by Epson can impair machinequality and performance. Us...
Page 223 - Storing Print Media; Do not place anything on top of the print media packages.; Storing Consumables; An environment with extreme changes in humidity or temperature.
Important: This printer is designed to provide the most stable performance and print quality when used with theconsumables recommended by Epson. Not using consumables recommended for this machine degradesthe performance and printing quality of the printer. You could also incur charges if the machine...
Page 224 - Managing the Printer; Checking or Managing the Printer with EpsonNet Config; Starting EpsonNet Config; Use the following procedure to start EpsonNet Config.; Address; field, and then press the; Enter; The EpsonNet Config screen appears.; Using Online Help; For details about each item, refer to the Help on the Software Disc.; Checking Printer Status with Status Monitor (Windows Only); Starting Status Monitor; Select
Managing the Printer Checking or Managing the Printer with EpsonNet Config When the printer is installed in a TCP/IP environment, you can use EpsonNet Config to check theprinter status, the remaining volume of consumables, and the paper loaded in this printer. You canalso use EpsonNet Config to conf...
Page 226 - Moving the Printer; This section describes how to move the printer.
When printing color data, which has been converted by using ICC profile on an application, with theColor (Auto) setting, the data is printed by color even if it seems to be black and white data on themonitor. In that case, Total Impression is increased. When doing 2-sided printing, a blank page may ...
Page 228 - Removing Options; Removing the Additional Memory Module
5. Insert the standard 250-sheet tray into the printer, and push until it stops. Important: Do not use excessive force on the tray. Doing so could damage the tray or the inside of the printer. 6. Adjust the color registration before using your printer. See Also: “Adjusting Color Registration” on pag...
Page 230 - Close the control board cover, and turn the screw clockwise.; Removing the Optional Duplex Unit
5. Close the control board cover, and turn the screw clockwise. 6. Turn on the printer. Removing the Optional Duplex Unit 1. Turn off the printer and disconnect the power cord. 2. Push the side button to open the front cover. Epson AcuLaser C2900 Series User’s Guide Maintenance 230 Downloaded from M...
Page 231 - Lift the lever of the optional duplex unit.
3. Lift the lever of the optional duplex unit. 4. Hold both sides of the optional duplex unit, and then pull out the optional duplex unit. 5. Close the front cover. Epson AcuLaser C2900 Series User’s Guide Maintenance 231 Downloaded from ManualsPrinter.com Manuals
Page 232 - Removing the Optional 250-Sheet Paper Cassette Unit
6. Reconnect the power cord to the power connector and turn on the printer. Removing the Optional 250-Sheet Paper Cassette Unit 1. Turn off the printer. 2. Disconnect the power cord from the power connector on the rear of the printer. Epson AcuLaser C2900 Series User’s Guide Maintenance 232 Download...
Page 234 - Two people are required to lift the printer.
c Caution: Two people are required to lift the printer. 6. Insert the standard 250-sheet tray into the printer, and push until it stops. 7. Reconnect all cables into the rear of the printer and turn on the printer. Epson AcuLaser C2900 Series User’s Guide Maintenance 234 Downloaded from ManualsPrint...
Page 235 - Appendix A; Where To Get Help; Contacting Epson Support; Before Contacting Epson; Product model; Help for Users in Europe; Check your; Pan-European Warranty Document; for information on how to contact Epson support.; Help for Users in Taiwan
Appendix A Where To Get Help Contacting Epson Support Before Contacting Epson If your Epson product is not operating properly and you cannot solve the problem using thetroubleshooting information in your product documentation, contact Epson support services forassistance. If Epson support for your a...
Page 236 - Repair service center:
World Wide Web (http://www.epson.com.tw) Information on product specifications, drivers for download, and products enquiry are available. Epson HelpDesk (Phone: +0800212873) Our HelpDesk team can help you with the following over the phone: ❏ Sales enquiries and product information ❏ Product usage qu...
Page 237 - Help for Users in Singapore; Our HelpDesk team can help you with the following over the phone:; Help for Users in Thailand
Telephone number Fax number Address 06-2221666 06-2112555 No.141, Gongyuan N. Rd., North Dist., Tainan City 704,Taiwan 07-5520918 07-5540926 1F., No.337, Minghua Rd., Gushan Dist., Kaohsiung City 804,Taiwan 07-3222445 07-3218085 No.51, Shandong St., Sanmin Dist., Kaohsiung City 807,Taiwan 08-7344771...
Page 238 - Epson Hotline
Epson Hotline (Phone: (66)2685-9899) Our Hotline team can help you with the following over the phone: ❏ Sales enquiries and product information ❏ Product usage questions or problems ❏ Enquiries on repair service and warranty Help for Users in Vietnam Contacts for information, support, and services a...
Page 239 - Epson Service Center
Epson Service Center Jakarta Mangga Dua Mall 3rd floor No 3A/BJl. Arteri Mangga Dua,Jakarta Phone/Fax: (62) 21-62301104 Bandung Lippo Center 8th floorJl. Gatot Subroto No.2Bandung Phone/Fax: (62) 22-7303766 Surabaya Hitech Mall lt IIB No. 12Jl. Kusuma Bangsa 116 – 118Surabaya Phone: (62) 31-5355035F...
Page 240 - Help for Users in Hong Kong; Internet Home Page; Product information; Technical Support Hotline; Help for Users in Malaysia; Information on product specifications, drivers for download
Help for Users in Hong Kong To obtain technical support as well as other after-sales services, users are welcome to contact EpsonHong Kong Limited. Internet Home Page Epson Hong Kong has established a local home page in both Chinese and English on the Internet toprovide users with the following info...
Page 241 - Epson Helpdesk; Sales enquiries and product information (Infoline); Help for Users in India; Epson India Head Office - Bangalore
Phone: 603-56288288 Fax: 603-56288388/399 Epson Helpdesk ❏ Sales enquiries and product information (Infoline) Phone: 603-56288222 ❏ Enquiries on repair services & warranty, product usage and technical support (Techline) Phone: 603-56288333 Help for Users in India Contacts for information, suppor...
Page 242 - Helpline; Help for Users in the Philippines; Helpdesk Direct Line:; World Wide Web; Our Hotline team can help you with the following over the phone:
Location Telephone number Fax number Cochin 0484-2357950 0484-2357950 Coimbatore 0422-2380002 NA Pune 020-30286000 /30286001/30286002 020-30286000 Ahmedabad 079-26407176 / 77 079-26407347 Helpline For Service, Product info or to order a cartridge - 18004250011 (9AM - 9PM) - This is a Toll-freenumber...
Page 243 - Enquiries on repair service and warranty
❏ Enquiries on repair service and warranty Epson AcuLaser C2900 Series User’s Guide Where To Get Help 243 Downloaded from ManualsPrinter.com Manuals
Page 244 - Index
Index 2 2 Sided Print.........................................................................882 Sided, Flip on Short Edge................................................892-Sided................................................................................108 A Adjust Altitude......................