Epson A492E - User Manual

12 1 power button 2 ! error light 3 automatic feeding mode light 4 stop button 5 Ready light 6 start button Parent topic: Scanner Parts Locations User Replaceable Epson Scanner Parts and Accessories You can purchase genuine Epson accessories at epson.com (U.S. sales) or epson.ca (Canadian sales). Yo...

13 2. Click the Power Save tab. 3. Select the length of time after which you want the scanner to go to sleep as the Sleep Timer setting. 4. Select a power off timer setting for the AC power or AC adapter and Battery or USB power settings. 5. Close the Epson Scan 2 Utility. Parent topic: Scanner Basi...

14 Loading Originals Follow the instructions here to load your originals into the scanner. Loading Originals in the Input TrayLoading Receipts in the Input TrayLoading Special OriginalsLoading Plastic Cards in the Card Slot Loading Originals in the Input Tray You can load originals that meet the doc...

18 8. Slide the edge guides against the edges of the original. Note: If you are scanning originals that are 14.5 inches (368.3 mm) or longer, support the original as it enters into and ejects from the scanner as shown. Original Document Specifications Parent topic: Loading Originals Related referenc...

19 Related topics Scanning Original Document Specifications You can load original documents that meet these specifications in your scanner. Paper type Paper size Paper weight Loading capacity Plain paper Fine paper Recycled paper Letter (8.5 × 11 inches[216 × 279 mm]) 14 to 34 lb(52 to 128 g/m²) 17 ...

20 • Thermal paper • Coated paper • Glossy originals • Fabric or other non-paper originals • Originals with uneven surfaces, such as embossed documents • Originals containing staples or paper clips • Originals with carbon paper backing • Originals with wet ink • Originals that are bound • Originals ...

22 The Automatic Feeding Mode light on the scanner turns on. Note: Make sure to specify the correct Document Size in Epson Scan 2. If the receipt length is 34 inches (863.6 mm) or less, select Auto Detect (Long Paper) to detect the size automatically. If the receipt length is more than 34 inches (86...

25 6. Guide the receipt into the ADF and support it as it enters automatically into the scanner. (You cancontinue feeding receipts into the scanner, one after another, while the scanner is in AutomaticFeeding Mode.) 7. When you are finished scanning, press the stop button on the scanner to close Aut...

26 Paper type Paper size Paper thickness Loading capacity Receipts (plain paper,fine paper, or recycledpaper) 3 × 3 inches (76.2 × 76.2 mm)to 3 × 14 inches (76.2 ×355.6 mm) 14 to 20 lb (53 to 77g/m²) 1 sheet Note: Scan receipts one at a time using Automatic Feeding Mode. You can scan receipts up to ...

31 7. Slide the edge guides against the edges of the original. Special Original Specifications Parent topic: Loading Originals Related references Special Original Specifications Related topics Scanning Special Original Specifications You can load envelopes or thick originals (such as post cards or b...

32 Paper type Paper size Paper thickness Loading capacity Thick originals 2 × 2.28 inches (50.8 ×70 mm) to 3.9 × 5.8 inches(100 × 148 mm) 34 to 61 lb (128 to 230g/m²) 51 lb (190 g/m²): 8sheets (vertical) 58 lb (220 g/m²): 6sheets (vertical) Parent topic: Loading Special Originals Loading Plastic Car...

36 Related references Plastic Card Specifications Related topics Scanning Plastic Card Specifications You can load original plastic and laminated cards that meet these specifications in your scanner's cardslot. Card type Card size Card thickness Loading capacity Plastic cards,standard (ISO7810 ID-1 ...

37 Scanning You can scan original documents or photos and save them as digital files. Starting a ScanScanning with Document Capture Pro and Document CaptureScanning in Epson Scan 2Scan Resolution GuidelinesScanning Special Projects Starting a Scan After placing your original documents or photos on y...

39 Starting a Scan Using the Epson Scan 2 Icon You can start the Epson Scan 2 program to select scan settings, scan, and save the scanned image to afile. • Windows 10: Click and select All apps > EPSON > Epson Scan 2 . • Windows 8.x : Navigate to the Apps screen and select Epson Scan 2 . • Win...

41 Parent topic: Starting a Scan Starting a Scan from a Scanning Program You can start Epson Scan 2 from a TWAIN-compliant scanning program to select scan settings, scan,and open the scanned image in the program. 1. Open your scanning program and select its scanning option. (See your scanning progra...

43 Parent topic: Starting a Scan Scanning with Document Capture Pro and Document Capture When you scan with Document Capture Pro (Windows) or Document Capture (Mac), the programautomatically saves your scanned file on your computer in the folder you specify. You can selectsettings, preview, and chan...

44 You see a window like this: 3. Click the Scan icon.

46 6. If you are scanning using the ADF, slide the mode selector to ADF. If you are scanning a businessor plastic card using the card slot, slide the mode selector to card. 7. Click Scan . You see a preview of your scan in the Document Capture Pro (Windows) or Document Capture(OS X) window. 8. If yo...

50 16. Select the location in which you want to save your scanned file as the Folder setting. If necessary, select Select to create a new folder. 17. Click Scan . The product scans your original and saves the scanned file in the location you specified. 18. If you selected the Automatic Feeding Mode ...

51 Additional Scanning Settings - Advanced Settings Tab You can select these additional scanning settings on the Epson Scan 2 Advanced Settings tab. Not alladjustment settings may be available, depending on other settings you have chosen. Unsharp Mask Makes the edges of certain image areas clearer. ...

52 Correct Document Skew Corrects skewed originals, image contents, or both. Remove Punch Holes Removes the shadows caused by holes on the edges of the original. Parent topic: Scanning in Epson Scan 2 Scanning Settings for Special Documents You need to select specific options on the Main Settings ta...

53 JPEG (*.jpg) An image format that lets you highly compress image data. However, the higher the compression, thelower the image quality. (The TIFF format is recommended when you need to modify or retouch yourscanned image.) PNG (*.png) An image format that does not lose quality during editing. TIF...

54 300 dpi (dots per inch) and you will double the image size later, change the Resolution setting to 600dpi. • You will scan the image at 100% or smaller size. Select the Epson Scan 2 Resolution setting based on how you will use the scanned image: • Email/view on a computer screen/post on the web: ...

56 Parent topic: Scanning Special Projects Scanning Multi-Page Originals as Separate Files - Windows You can use Document Capture Pro (Windows) to scan multi-page originals as separate scanned files.You indicate where you want the new scanned files to start by inserting a blank page or barcodebetwee...

57 3. Click the Scan icon. 4. Select any displayed scan settings you want to use. Note: See the Help information in Document Capture Pro for details. 5. Click Scan . You see a preview of your scan in the Document Capture Pro window. 6. Click one of the Destination icons to choose where to send your ...

62 You see your scanned image. 8. Click on the Export icon

63 9. Select the program or format you want to scan to and click Next .

64 You see the Save Converted File As window: 10. Click the Export button. The file is saved and then opened in an application associated with the file type you selected, ifavailable on your system. Parent topic: Convert Scanned Documents to Editable Text (OCR) Related tasks Loading Originals in the...

67 4. Select any displayed scan settings you want to use. Note: See the Help information in Document Capture Pro for details. 5. Click Scan . You see a preview of your scan in the Document Capture Pro window. 6. Click one of the Destination icons to choose where to send your scanned files. (If you c...

70 Cleaning and Transporting Your Scanner See these sections if you need to clean or transport your scanner. Cleaning Your ScannerCleaning Inside Your ScannerChecking the Scanner Roller CounterReplacing the Scanner RollersTransporting Your Scanner Cleaning Your Scanner To keep your product working a...

79 button several times to rotate the rollers shown here. Use a soft, moist cloth to wipe off any dust ordirt on the rollers as they rotate. Repeat this step until the rollers are clean. 15. Close the scanner cover. Press the edge of the scanner cover firmly at the arrow mark until the scanner cover...

81 5. Close the Epson Scan 2 Utility screen. Parent topic: Cleaning and Transporting Your Scanner Replacing the Scanner Rollers Replace the scanner rollers when you see a replacement message displayed on your computer. Checkthe scanner roller counter to see when you need to replace the rollers. 1. T...

87 Related references User Replaceable Epson Scanner Parts and Accessories Related tasks Checking the Scanner Roller CounterResetting the Scanner Roller Counter Resetting the Scanner Roller Counter When you replace the scanner rollers, reset the scanner roller counter so you know when you may needto...

88 You see a screen like this: 4. Click Reset . The Number of Scans field changes to 0 (zero). 5. Close the Epson Scan 2 Utility screen. Parent topic: Replacing the Scanner Rollers Transporting Your Scanner If you need to ship your product, transport it a long distance, or store it for an extended p...

90 Solving Problems Check these sections for solutions to problems you may have using your product. Scanner Light StatusSolving Scanning ProblemsSolving Scanned Image Quality ProblemsUninstall Your Scanner SoftwareWhere to Get Help Scanner Light Status You can often diagnose problems with your scann...

91 Light status Condition/solution The ! error light is on and the ready light is flashing A paper jam or a double feed has occurred. Remove any paper loadedin the input tray. If the light continues to flash, a scanner error may haveoccurred. Turn the scanner off and then back on again. If the error...

92 Scanner Does Not Turn On or Turns Off Unexpectedly If the scanner does not turn on or if it turns off unexpectedly, try these solutions: • Make sure the AC adapter is securely connected to the scanner and to a working electrical outlet. • If the scanner turns off unexpectedly, you may need to adj...

93 • Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so, wake your system and restart your scanning software. • Make sure the scanner is turned on. • Make sure the connection between the scanner and your computer is secure. • If you upgraded your operating...

94 • Make sure the ready light stops flashing, indicating that the scanner is ready to scan. Parent topic: Solving Scanning Problems Related concepts Uninstall Your Scanner Software Related references Windows System RequirementsMac System Requirements Original Feeds Incorrectly in Scanner If you hav...

96 4. Gently pull out any jammed originals from inside the scanner. 5. Close the scanner cover. 6. Carefully follow all loading instructions when you reload originals. Parent topic: Solving Scanning Problems Related tasks Cleaning Inside Your Scanner Related topics Loading Originals Scanning is Slow...

97 • Make sure your system meets the requirements for your operating system. If you are scanning a high- resolution image, you may need more than the minimum requirements. If necessary, increase yoursystem's memory. • If you are running virus protection or other security software, exclude the TWAIN....

98 Related references Image Format Options Related tasks Scanning in Epson Scan 2 Scanned Characters are Blurry If characters in your scanned images are blurry, try these solutions: • Make sure the mode selector is set correctly. To scan using the ADF, slide the mode selector to . To scan a plastic ...

99 • Set the scanning resolution between 200 and 600 dpi. • If you are using OCR software, check the manual for any additional adjustments. Parent topic: Solving Scanned Image Quality Problems Related references Image Format Options Related tasks Scanning in Epson Scan 2 Ripple Patterns Appear in an...

100 Scanned Image is Cropped If the edges of a scanned image are cropped, try the following solutions: • Select Auto Detect or Auto Detect (Long Paper) as the Document Size setting in Epson Scan 2, Document Capture Pro, or Document Capture. Note: The maximum paper length is 44 inches (1,117.6 mm); s...

101 Parent topic: Solving Scanned Image Quality Problems Uninstall Your Scanner Software If you have a problem that requires you to uninstall and re-install your software, follow the instructions foryour operating system. Uninstalling Scanner Software - WindowsUninstalling Scanner Software - Mac Par...

102 Uninstalling Scanner Software - Mac In most cases, you do not need to uninstall your scanner software before re-installing it. However, youcan download the Uninstaller utility from the Epson support website to uninstall your scanner software asdescribed here. 1. To download the Uninstaller utili...

103 • Computer configuration • Description of the problem Then call: • U.S.: (562) 276-4382, 6 AM to 8 PM, Pacific Time, Monday through Friday, and 7 AM to 4 PM, Pacific Time, Saturday • Canada: (905) 709-3839, 6 AM to 8 PM, Pacific Time, Monday through Friday, and 7 AM to 4 PM, Pacific Time, Saturd...

104 Technical Specifications These sections list the technical specifications for your scanner. Note: Epson offers a recycling program for end of life Epson products. Please go to this site for information on how to return your Epson products for proper disposal. Windows System RequirementsMac Syste...

105 General Specifications Scanner type Portable, sheet feed, one pass duplex, color Photoelectric device CIS Effective pixels 5100 × 8700 pixels at 600 dpi 5100 × 13200 pixels at 300 dpi Document size Maximum: 8.5 × 44 inches (215.9 × 1117.6 mm) Minimum: 3.5 × 2.75 inches (89 × 70 mm) Paper input F...

106 Color depth Color: 48 bits per pixel internal (16 bits per pixel per color internal) 24 bits per pixel external (8 bits per pixel per color external) Grayscale: 16 bits per pixel internal 8 bits per pixel external Black and white: 16 bits per pixel internal 8 bits per pixel external Interface Su...

107 Rated input voltage DC 5 V Rated input current 3 A Power consumption Operating: 8 W (approximately) Ready mode: 2.5 W (approximately) Sleep mode: 0.9 W (approximately) Power off mode: 0.3 W or less AC Adapter AC adapter model 100 to 240 V model: A491H 220 to 240 V model: A492E Rated input curren...

108 Safety and Approvals Specifications Scanner United States EMC: FCC part 15 Subpart B class B Canada EMC: CAN/CSA-CEI/IEC CISPR 22 Class B AC Adapter (A491H) United States Safety: UL60950-1 EMC: FCC part 15 Subpart B class B Canada Safety: CAN/CSA C22.2 No. 60950-1 EMC: CAN/CSA-CEI/IEC CISPR 22 C...

109 Notices Check these sections for important notices about your scanner. Note: Epson offers a recycling program for end of life Epson products. Please go to this site for information on how to return your Epson products for proper disposal. Important Safety InstructionsRestrictions on CopyingDefau...

110 • Never disassemble, modify, or attempt to repair the scanner or a scanner option by yourself except as specifically explained in this guide. Caution: Radio waves from this product may adversely affect the operation of medical equipment, airplanes, or automatically controlled devices, such as pa...

111 • If you are not going to use the scanner for a long period, be sure to unplug the AC adapter from the electrical outlet. Parent topic: Notices Restrictions on Copying Observe the following restrictions to ensure responsible and legal use of your scanner. Copying of the following items is prohib...

112 Binding Arbitration and Class Waiver 1. DISPUTES, BINDING INDIVIDUAL ARBITRATION, AND WAIVER OF CLASS ACTIONS ANDCLASS ARBITRATIONS 1.1 Disputes . The terms of this Section 1 shall apply to all Disputes between you and Epson. The term "Dispute" is meant to have the broadest meaning permi...

113 1.5 WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS. YOU AND EPSON AGREE THAT EACH PARTY MAY BRING DISPUTES AGAINST THE OTHER PARTY ONLY IN AN INDIVIDUALCAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS ORREPRESENTATIVE PROCEEDING, INCLUDING WITHOUT LIMITATION FEDERAL OR STATECLASS AC...

114 (iii) Send one copy of the Demand for Arbitration to the other party (same address as the DisputeNotice), or as otherwise agreed by the parties. b) Hearing Format. During the arbitration, the amount of any settlement offer made shall not be disclosedto the arbitrator until after the arbitrator d...

115 1.9 Severability . If any provision in this Section 1 is found to be unenforceable, that provision shall be severed with the remainder of this Agreement remaining in full force and effect. The foregoing shall not apply to the prohibition against class or representative actions as provided in Sec...

116 Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of anyoptions or any consumable products other than those designated as Original Epson Products or EpsonApproved Products by Seiko Epson Corporation. Seiko Epson Corporation shall not be held liable for ...

117 Parent topic: Copyright Notice Copyright Attribution © 2016 Epson America, Inc. 11/16 CPD-52026 Parent topic: Copyright Notice