Epson A471H - User Manual

12 Lights 1 AP mode light 2 Wi-Fi light 3 ! error light 4 automatic feeding mode light 5 ready light 6 double feed detection skip light 7 slow mode light Parent topic: Scanner Parts Locations User Replaceable Epson Scanner Parts and Accessories You can purchase genuine Epson accessories at epson.com...

13 Part Part number Cleaning kit B12B819291 Network Interface Unit B12B808441 Parent topic: Scanner Parts Locations Changing the Power Off and Sleep Timer Settings You can use the Epson Scan 2 Utility to change the time period before the scanner enters sleep modeand turns off automatically. 1. Do on...

14 2. Click the Power Save tab. 3. Select the length of time after which you want the scanner to go to sleep as the Sleep Timer setting. 4. Select the length of time after which you want the scanner to automatically turn off when not in useas the Power Off Timer setting. 5. Click Set to save the set...

15 Loading Originals Follow the instructions here to load your originals into the scanner. Loading Originals in the Input TrayLoading Plastic and Laminated Cards in the Input TrayLoading Special Originals Loading Originals in the Input Tray You can load originals that meet the document specification...

22 If scanning thin or wrinkled paper causes paper jams, press the slow mode button once before scanning to slow down the feeding speed; press it again to return to normal speed. Loading Multiple Sizes of Originals in the Input TrayOriginal Document Specifications Parent topic: Loading Originals Rel...

27 • Photos • Originals with wet ink • Ripped, curled, or wrinkled originals • Originals containing staples or paper clips • Originals with holes, other than standard hole-punched originals • Originals that are bound • Originals with carbon paper backing • Transparencies • Glossy originals • Carbon-...

32 Plastic and Laminated Card Specifications Parent topic: Loading Originals Related references Plastic and Laminated Card Specifications Related topics Scanning Plastic and Laminated Card Specifications You can load original plastic and laminated cards that meet these specifications in your scanner...

36 6. Load the carrier sheet in the input tray as shown until it meets resistance. Folded original

37 Photo or irregularly shaped original 7. Slide the edge guides against the edges of the original or carrier sheet. 8. Turn off the Detect Double Feed setting on the Main Settings tab in Epson Scan 2 when scanning special originals.

38 9. If necessary during scanning, adjust the position of the stopper on the output tray extension to fit theejected originals. Note: If thicker paper does not eject properly or falls from the output tray, push in the output tray and allow the originals to eject freely onto the surface below the sc...

40 Wi-Fi Networking See these sections to use your scanner over a Wi-Fi network. Network Security RecommendationsManual Network Connection SetupConnecting to an Existing Wi-Fi NetworkDirect Wi-Fi Mode SetupWi-Fi Protected Setup (WPS)Setting Up Network ScanningEpson DocumentScan App for iOS/AndroidUs...

41 If your product has an option to set an administrator password, change the default administratorpassword to deter access by unauthorized users to personal data stored on your product, such as IDs,passwords, and contact lists. Parent topic: Wi-Fi Networking Manual Network Connection Setup If the s...

42 Connecting to an Existing Wi-Fi Network You can set up your scanner to communicate with your computer using a wireless router. The wirelessrouter can be connected to your computer over a wireless or wired network. 1 Epson scanner 2 Wireless router 3 Computer with a wireless interface 4 Computer 5...

43 Manually Connecting to a Wi-Fi Router Using EpsonNet Config You can use EpsonNet Config to connect the scanner to an existing Wi-Fi network on a router or accesspoint. Note: You must have a computer with a wireless adapter to set up the connection. 1. Turn on the scanner. 2. Connect the computer ...

44 Parent topic: Connecting to an Existing Wi-Fi Network Related tasks Enabling a Direct Wi-Fi (AP Mode) ConnectionSetting Up Network Scanning Direct Wi-Fi Mode Setup You can set up your scanner to communicate directly with your computer or another device withoutrequiring a wireless router. If your ...

45 Parent topic: Wi-Fi Networking Enabling a Direct Wi-Fi (AP Mode) Connection You can enable a direct Wi-Fi connection to allow direct communication between your scanner andcomputer or other devices without a wireless router or access point. Note: If you are connecting a wireless device to the scan...

46 Wi-Fi Protected Setup (WPS) If your network uses a WPS-enabled wireless router, you can quickly connect your scanner to thenetwork using Wi-Fi Protected Setup (WPS). Note: To check if your router is WPS-enabled, look for a button labeled WPS on your router. If there is no hardware button, there m...

47 Note: If the ! error light turns on, the connection failed. Press the stop button to clear the error, restart the scanner and router, and repeat these steps. 4. Select the link below to set up network scanner. You must set up network scanning to connect yourcomputer and wireless scanner. Parent t...

49 You see a screen like this: Note: If you see an Enable Editing button (Windows) or a lock icon (Mac), click it so that you can modify the scanner settings. 4. Select your scanner and click Add .

51 Determining the Scanner's IP Address If you have multiple scanners on your network, you need to know the IP address of the scanner whensetting up network scanning. 1. Do one of the following to start EpsonNet Config: • Windows 10 : Click > EpsonNet > EpsonNet Config . • Windows 8.x : Naviga...

52 Network Interface Unit Control Panel 1 power button (turns the unit on and off) 2 LCD screen (displays status, operations, and error messages) 3 settings button (selects product settings, network settings, and maintenance options) 4 Reset button (returns the LCD to the default screen) 5 Stop butt...

53 Setting Up Network Scanning Scanning to Network Computers from the Network Interface Unit - Windows You can scan to a network computer directly from the Epson Network Interface Unit (Windows). You firstset up a scan job in Document Capture Pro and then select the computer you want to send the sca...

54 Restoring Default Network Settings If you need to solve a problem with your network connection, you can restore all network settings to theirdefaults. 1. Turn off your scanner. 2. Press and hold the Wi-Fi button and the power button until the Wi-Fi and AP mode lights turn on. Then release the but...

55 Scanning You can scan your originals and save them as digital files. Starting a ScanScanning with Document Capture Pro in Standard ViewScanning with Document Capture Pro in Simple ViewScanning with Document Capture - MacScanning in Epson Scan 2Scan Resolution GuidelinesScanning with NFC from Your...

57 You see a window like this: 3. Click the Job Settings button. Note: If you do not see the button, click the < symbol in the Job bar.

60 Starting a Scan Using the Epson Scan 2 Icon You can start the Epson Scan 2 program to select scan settings, scan, and save the scanned image to afile. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also ...

62 Parent topic: Starting a Scan Starting a Scan from a Scanning Program You can start Epson Scan 2 from a TWAIN-compliant scanning program to select scan settings, scan,and open the scanned image in the program. Note: If you are using your Epson product with the Windows 10 S operating system, you c...

64 Parent topic: Starting a Scan Scanning with Document Capture Pro in Standard View You can use Document Capture Pro in Standard View to select settings, preview, and change thescanned file settings as necessary. Note: The settings may vary, depending on the software version you are using. See the ...

67 Related tasks Loading Originals in the Input Tray Scanning with Document Capture Pro in Simple View You can use Document Capture Pro in Simple View to quickly select options and scan. Note: The settings may vary, depending on the software version you are using. See the help information in Documen...

69 9. Confirm your settings and click OK or Close . Parent topic: Scanning Related tasks Loading Originals in the Input Tray Scanning with Document Capture - Mac When you scan with Document Capture, the program automatically saves your scanned file on yourcomputer in the folder you specify. You can ...

71 You see a preview of your scan in the Document Capture window. Note: You may have to close the Epson Scan 2 window to view your scan in the Document Capture window. 8. If you would like to scan additional originals and add them to the current captured images, click the +icon, select Acquire from ...

72 Scanning in Epson Scan 2 Epson Scan 2 automatically scans your document and saves the scanned file in PDF format in youroperating system's Documents or My Documents folder, or opens it in your scanning program. You canselect settings, preview, and change the scanned file settings as necessary. 1....

75 Epson Scan 2 previews your original and displays the results in the Epson Scan 2 window. 11. Reinsert your original into the ADF. 12. If scanning an original in a carrier sheet or other special original, see the link below for other setting requirements for special documents. 13. Select the forma...

76 15. Select the location in which you want to save your scanned file as the Folder setting. If necessary, select Select to create a new folder. 16. Click Scan . The product scans your original and saves the scanned file in the location you specified. 17. If you selected the Automatic Feeding Mode ...

77 Additional Scanning Settings - Advanced Settings Tab You can select these additional scanning settings on the Epson Scan 2 Advanced Settings tab. Not alladjustment settings may be available, depending on other settings you have chosen.

79 Scanning Settings for Special Documents You need to select specific options on the Main Settings tab in Epson Scan 2 when scanning specialoriginals. Type of original Required settings Envelope Select Off as the Detect Double Feed setting. Plastic cards Select Plastic Card (Landscape) as the Docum...

80 JPEG (*.jpg) An image format that lets you highly compress image data. However, the higher the compression, thelower the image quality. (The TIFF format is recommended when you need to modify or retouch yourscanned image.) PNG (*.png) An image format that does not lose quality during editing. TIF...

81 Increase the resolution setting in your scanning software. Increase the resolution by the same amountyou will increase the image size to retain a high image quality. For example, if the resolution is 300 dpi(dots per inch) and you will double the image size later, change the resolution setting to...

82 3. Touch the NFC antenna of your Android device to the NFC tag on your product. Note: The location of your Android device's NFC antenna varies. See your mobile device documentation for more details. Epson DocumentScan opens on your device and connects to the scanner automatically. Note: If you do...

83 Scanning Two Originals onto One Sheet (Stitching Images)Scanning Multi-Page Originals as Separate Files - WindowsSaving Scanned Documents as a Searchable PDF Using Epson Scan 2Saving Scanned Documents as a Searchable PDF with Document Capture - MacSaving a Scan as an Office Format FileSaving a Sc...

85 4. Click the Scan Settings button, then click Detailed Settings . You see an Epson Scan 2 window like this:

86 5. Select Double-Sided as the Scanning Side setting. 6. Select the original document size or Auto Detect as the Document Size setting. 7. Select one of the following as the Stitch Images setting: • Top&Bottom : Places the scanned images one above the other. • Left&Right : Places the scann...

87 You see the Document Capture Pro window. 3. If you see a Switch to Simple View button in the upper right corner of the window, click it. You see a window like this:

89 You see a window like this: 9. Select the method you used to separate the originals as the Separator setting. Note: See the help information in Document Capture Pro for details. 10. If necessary, select Create Folder and select a folder name. 11. Select any other folder naming settings you want a...

90 Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 You can scan a document and save the text in a searchable PDF. In a searchable PDF, text isrecognized using Optical Character Recognition (OCR) and then embedded in the scanned original. Note: The required Epson Scan 2 OCR Component ...

92 You see a window like this: Note: You may need to select your scanner from the scanner list. 3. Click the Scan icon.

95 Parent topic: Scanning Special Projects Saving a Scan as an Office Format File You can use Document Capture Pro to save your scans in one of the following Microsoft Office fileformats: Microsoft Word (.docx), Microsoft Excel (.xlsx), or Microsoft PowerPoint (.pptx). Note: The settings may vary, d...

97 9. Select any additional settings as necessary and click OK . Note: See the help information in Document Capture Pro for details. 10. Confirm your settings and click OK . Your originals are saved in the Office file format you selected. Parent topic: Scanning Special Projects Saving a Scan as an O...

100 13. Click one of the Destination icons to choose where to send your scanned file. (If you cannot see all of the icons below, click the arrow next to the icons.) 14. Depending on the destination you chose, click OK or Send to complete the operation. Parent topic: Scanning Special Projects Scannin...

104 Cleaning and Transporting Your Scanner See these sections if you need to clean or transport your scanner. Cleaning Your ScannerCleaning Inside Your ScannerChecking the Scanner Roller CounterReplacing the Scanner RollersTransporting Your Scanner Cleaning Your Scanner To keep your product working ...

108 moist cloth to wipe off any dust or dirt on the rollers as they rotate. Repeat this step until the rollersare clean. 10. Close the scanner cover. Parent topic: Cleaning and Transporting Your Scanner Checking the Scanner Roller Counter Check the scanner roller counter to determine when your rolle...

109 • Windows (other versions) : Click or Start > All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility . • Mac : Open the Applications folder, click Epson Software , and click Epson Scan 2 Utility . 3. Click the Counter tab. You see a screen like this: 4. If the number ...

116 Resetting the Scanner Roller Counter When you replace the scanner rollers, reset the scanner roller counter so you know when you may needto replace the rollers again. 1. Make sure the scanner is turned on and connected to your computer. 2. Do one of the following to open the Epson Scan 2 Utility...

117 4. Click Reset . The Number of Scans field changes to 0 (zero). 5. Close the Epson Scan 2 Utility. Parent topic: Replacing the Scanner Rollers Transporting Your Scanner If you need to ship your product, transport it a long distance, or store it for an extended period, prepare itfor transportatio...

118 Solving Problems Check these sections for solutions to problems you may have using your product. Scanner Light StatusSolving Scanning ProblemsSolving Network Scanning ProblemsSolving Scanned Image Quality ProblemsUninstall Your Scanner SoftwareWhere to Get Help Scanner Light Status You can often...

119 7 slow mode light Light status Condition/solution The ! error light is flashing slowly A paper jam or a double feed has occurred. Remove any paper loadedin the input tray. If the light continues to flash, a scanner error may haveoccurred. Turn the scanner off and then back on again. If the error...

120 Parent topic: Solving Problems Solving Scanning Problems Check these solutions if you have problems scanning with your product. Scanner Does Not Turn On or Turns Off UnexpectedlyScanner Button Does Not Work as ExpectedScanning Software Does Not Operate CorrectlyCannot Start Epson Scan 2Original ...

121 • Check the status of the lights and make sure the scanner is ready to scan. • When using a wireless connection, start Epson Scan 2 on your computer before scanning from the product. • Make sure Epson Scan 2 and other applications are installed correctly. If necessary, uninstall and reinstall it...

122 Related references Windows System RequirementsMac System Requirements Cannot Start Epson Scan 2 If you cannot start Epson Scan 2, try these solutions: • Make sure your scanner is turned on and any interface cables are securely connected at both ends. • Make sure your computer is not running in a...

123 • Load only originals that meet the specifications for your scanner. • Clean inside the scanner and replace the roller assembly kit, if necessary. • Scan the originals one by one using the Automatic Feeding Mode setting in Epson Scan 2. • Press the slow mode button to slow down the scanning spee...

125 5. Gently pull out any jammed originals from the output tray. 6. Close the scanner cover. 7. Carefully follow all loading instructions when you reload originals. If originals jam in the scanner frequently, try the following: • Press the slow mode button to slow down the scanning speed. • Close t...

126 • Make sure your system meets the requirements for your operating system. If you are scanning a high- resolution image, you may need more than the minimum requirements. If necessary, increase yoursystem's memory or reduce the resolution. • Make sure slow mode is turned off. Parent topic: Solving...

127 • Epson Scan 2 does not support networks that use only IPv6. Use Epson Scan 2 on a network that supports IPv4. • If the Firewall function is active, the scanner may not be discovered by the Epson Scan 2 Utility. Open the Epson Scan 2 Utility, enter the IP address for your scanner, and click Add ...

128 • Check if your computer is restricting the available wireless channels. If so, verify that your wireless access point is using one of the usable channels and change to a usable channel, if necessary. • The scanner may not be able to communicate with a computer with multiple network interfaces. ...

129 Related tasks Scanning in Epson Scan 2 Scanned Characters are Blurry If characters in your scanned images are blurry, try these solutions: • Make sure you do not move the scanner or original while scanning. • Operate the scanner on a flat, stable surface. • Make sure the originals are ejecting p...

131 • In Epson Scan 2, select the Advanced Settings tab. Set the Edge Fill setting to None . • Document Capture Pro (Windows) : Select Detailed Settings from the Scan window. Select Document Size > Settings and then adjust the cropping area shown in the Crop Margins for Size "Auto" settin...

132 Parent topic: Solving Problems Uninstalling Scanner Software - Windows You can uninstall and then re-install your scanner software to solve certain problems. 1. Turn off the scanner. 2. Disconnect any interface cables. 3. Do the following to uninstall each of your scanning software programs and ...

133 7. Follow the on-screen instructions to uninstall the software. 8. To reinstall your scanner software, see the Start Here sheet for instructions. Note: If you find that re-installing your scanner software does not solve a problem, contact Epson. Parent topic: Uninstall Your Scanner Software Wher...

134 Purchase Supplies and Accessories You can purchase genuine Epson accessories at epson.com (U.S. sales), epson.ca (Canadian sales), or epson.com.jm (Caribbean sales). You can also purchase accessories from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in ...

135 Technical Specifications These sections list the technical specifications for your scanner. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal. Windows ...

136 • OS X 10.11.x • OS X 10.10.x • OS X 10.9.x • OS X 10.8.x • OS X 10.7.x • OS X 10.6.8 Note: The UNIX File System (UFS) for OS X and Fast User Switching on OS X is not supported. Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/s...

137 Output resolution 75 to 1200 dpi in 1 dpi increments 75 to 300 dpi if length is 15.5 inches (393.8 mm) to 215 in (5461.0mm) 75 to 200 dpi if length is 215 inches (5461.1 mm) to 240 in (6096.0mm) Color Depth Color: 30 bits per pixel internal (10 bits per pixel per color) 24 bits per pixel externa...

138 Note: Dimensions do not include projecting parts. Parent topic: Technical Specifications Electrical Specifications Scanner Note: Check the label on the scanner and the AC adapter for voltage information. Power consumption varies depending on operating conditions or whether an option is installed...

139 Environmental Specifications Temperature Operating: 41 to 95 °F (5 to 35 °C) Storage: –13 to 140 °F (–25 to 60 °C) Humidity (non-condensing) Operating: 15 to 80% RH Storage: 15 to 85% RH Operating conditions Ordinary office or home conditions Note: Avoid operating the scanner in direct sunlight,...

140 Security Protocol SSL/TLS HTTPS (Server/Client) SMTPS (Client) STARTTLS Root certificate (Client) Root certificate updating (Client) CA-signed certificate (Server) CA certificate (Server) CSR generation (Server) Self-signed certificate (Server) EC key CSR/self-signed certificate generation (Serv...

142 Notices Check these sections for important notices about your scanner. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal. Important Safety Instructions...

143 • Never disassemble, modify, or attempt to repair the scanner or a scanner option by yourself except as specifically explained in this guide. Caution: Radio waves from this product may adversely affect the operation of medical equipment, airplanes, or automatically controlled devices, such as pa...

144 • Never disassemble, modify, or attempt to repair the AC adapter by yourself except as specifically explained in the scanner's guides. • If damage occurs to the plug, replace the cord set or consult a qualified electrician. If there are fuses in the plug, make sure you replace them with fuses of...

145 Exercise caution when copying the following items: • Private marketable securities (stock certificates, negotiable notes, checks, etc.), monthly passes, concession tickets, etc. • Passports, driver's licenses, warrants of fitness, road passes, food stamps, tickets, etc. Note: Copying these items...

146 arbitration authority, pursuant to its code of procedures then in effect for consumer related disputes, butexcluding any rules that permit joinder or class actions in arbitration (for more detail on procedure, seeSection 1.6 below). You and Epson understand and agree that (a) the Federal Arbitra...

148 1.6d) above does not limit your rights to attorney's fees and expenses under applicable law;notwithstanding the foregoing, the arbitrator may not award duplicative awards of attorney's fees andexpenses. 1.7 Opt-out. You may elect to opt-out (exclude yourself) from the final, binding, individual ...

149 Parent topic: Notices Copyright Notice All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, ortransmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,without the prior written permission of Seiko Epson Co...

150 THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS,IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OFMERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL,INCIDENTAL, INDIR...