Page 3 - iii; Contents; Chapter 1
iii Contents Chapter 1 Paper Handling Selecting a Paper Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Paper source and paper types. . . . . . . . . . . . . . . . . . . . . . . . . . . . 2Setting the paper release lever . . . . . . . . . . . . . . . . . . . . . . ...
Page 4 - iv; Chapter 3
iv Using EPSON Status Monitor 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Setting up EPSON Status Monitor 3 . . . . . . . . . . . . . . . . . . . . . 35Accessing EPSON Status Monitor 3 . . . . . . . . . . . . . . . . . . . . . 36 Chapter 3 Control Panel Buttons and Lights . . . . ...
Page 7 - Paper Handling
Paper Handling 1 1 1 1 1 1 1 1 1 1 1 1 1 Chapter 1 Paper Handling Selecting a Paper Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Paper source and paper types. . . . . . . . . . . . . . . . . . . . . . . . . . . . 2Setting the paper release lever . . . . . . . . ...
Page 8 - Selecting a Paper Source; Paper source and paper types
2 Paper Handling Selecting a Paper Source Your printer can print on single sheets, continuous paper, multipart forms, and labels. c Caution: Do not use paper that is folded, creased, curled, torn, stained, or stamped. Always use new, clean paper that meets the paper specifications. See “Paper” on pa...
Page 9 - Setting the paper release lever; for tractor feeding and for single-sheet feeding, as explained; Adjusting the Paper-Thickness Lever; Tractor feeding position - to use the tractor.
Paper Handling 3 1 1 1 1 1 1 1 1 1 1 1 1 Setting the paper release lever Set the paper release lever to select the paper-feeding method you want the printer to use. The paper release lever has two positions: for tractor feeding and for single-sheet feeding, as explained below. Adjusting the Paper-Th...
Page 11 - Loading Continuous Paper; Positioning the continuous paper supply
Paper Handling 5 1 1 1 1 1 1 1 1 1 1 1 1 Loading Continuous Paper Your printer can print on continuous paper from 101.6 to 254 mm (4.0 to 10.0 inches) wide. See “Continuous paper” on page 134 for detailed continuous paper specifications. You can load continuous paper from the tractor unit. Positioni...
Page 12 - Loading continuous paper with the tractor; Make sure that the paper release lever is set to the tractor
6 Paper Handling Loading continuous paper with the tractor When using continuous paper, it is a good idea to set the Auto tear-off function in the default-setting mode to on. For more information, see “About Your Printer’s Default Settings” on page 41. 1. Make sure that the paper release lever is se...
Page 13 - Facing the back of the printer, release the sprocket lock levers
Paper Handling 7 1 1 1 1 1 1 1 1 1 1 1 1 3. Facing the back of the printer, release the sprocket lock levers by pushing them up. 4. Position the left sprocket so that the sprocket pins are to the left of the arrow mark (0 position) on the back of the printer. Then push down the lock lever to lock th...
Page 15 - Slide the right sprocket to remove any slack in the paper. Then
Paper Handling 9 1 1 1 1 1 1 1 1 1 1 1 1 c Caution: Make sure the first sheet of your continuous paper has a clean, straight edge so that it can feed smoothly into the printer. 9. Close the sprocket covers. 10. Slide the right sprocket to remove any slack in the paper. Then push down the sprocket lo...
Page 16 - Using the tear-off function; The steps below describe how to use Auto tear-off function.
10 Paper Handling Note: ❏ Always make sure there is at least one more sheet than required; continuous paper may not feed properly if it is not fed through the sprockets. ❏ Do not pull the loaded paper out of the tractor unit while the printer is on. Doing so may cause paper jams or printer malfuncti...
Page 17 - Removing continuous paper
Paper Handling 11 1 1 1 1 1 1 1 1 1 1 1 1 1. When printing is finished, the printer advances the perforation of the final printed page to the tear-off position. Tear off all printed pages using the tear-off edge of the printer cover. Note: If your paper’s perforation is not properly aligned with the...
Page 18 - Loading Single Sheets; Follow these steps to load single sheets from the paper guide.
12 Paper Handling Loading Single Sheets Your printer can print on single sheets of paper from 90 to 257 mm (3.5 to 10.1 inches) wide. See “Single sheets” on page 134 for detailed single-sheet paper specifications. Note: If you load long paper (for example, legal size paper), leave enough space at th...
Page 19 - Slide the edge guide until it rests against the guide mark.
Paper Handling 13 1 1 1 1 1 1 1 1 1 1 1 1 4. Slide the edge guide until it rests against the guide mark. 5. While aligning the left side of a sheet of paper with the edge guide, insert it into the printer until it meets resistance. Be sure to load paper printable side up and the top of the paper fir...
Page 20 - Loading Special Paper; Multipart forms; Use only carbonless or carbon-backed multipart forms.
14 Paper Handling ❏ If you need to adjust the position of the paper after it is loaded, see “Adjusting the top-of-form position” on page 20 and follow the instructions. ❏ Do not pull out paper that is not ejected completely after pressing the Load/Eject button. Doing so may cause paper jams or print...
Page 21 - Follow these steps to load labels:
Paper Handling 15 1 1 1 1 1 1 1 1 1 1 1 1 You can load single-sheet multipart forms from the paper guide. For instructions, see “Loading Single Sheets” on page 12. You can load continuous multipart forms in the same way as you load ordinary continuous paper. For instructions, see “Loading Continuous...
Page 22 - To tear off and eject labels; Never feed labels backward using the
16 Paper Handling To tear off and eject labels When using continuous forms, always tear off and eject labels as described below. c Caution: Never feed labels backward using the Load/Eject button. Labels can easily peel off their backing and jam the printer. 1. At the back of your printer, tear off t...
Page 23 - Switching to single sheets; When the Auto tear-off function is turned on, the printer
Paper Handling 17 1 1 1 1 1 1 1 1 1 1 1 1 Switching Between Continuous Paper and Single Sheets You can easily switch between continuous paper and single sheets without removing the continuous paper from the tractor. Switching to single sheets Follow these steps to switch from continuous paper to sin...
Page 24 - Switching to continuous paper; button to eject the last
18 Paper Handling Switching to continuous paper Follow these steps to switch from single sheets to continuous paper: 1. If necessary, press the Load/Eject button to eject the last printed single sheet. 2. Make sure continuous paper is loaded in the printer as described in “Loading continuous paper w...
Page 25 - Using the Micro Adjust Function; Adjusting the tear-off position; Follow these steps to adjust the tear-off position:
Paper Handling 19 1 1 1 1 1 1 1 1 1 1 1 1 Using the Micro Adjust Function The Micro Adjust function allows you to move the paper forward or backward in 0.141 mm (1/180-inch) increments so that you can make precise adjustments to the top-of-form and tear-off positions. Adjusting the tear-off position...
Page 27 - Pause
Paper Handling 21 1 1 1 1 1 1 1 1 1 1 1 1 4. Hold down the Pause button for about three seconds. The Pause light starts flashing and the printer enters the Micro Adjust mode. 5. Press the LF/FF D button to move the top-of-form position down on the page, or press the Load/Eject U button to move the t...
Page 29 - Chapter 2; Printer Software
Printer Software 23 2 2 2 2 2 2 2 2 2 2 2 2 Chapter 2 Printer Software About Your Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Using the Printer Driver with Windows Me, 98, and 95 . . . . . . . . . 24 Accessing the printer driver from Windows applications . . ....
Page 30 - About Your Printer Software; Only
24 Printer Software About Your Printer Software The EPSON printer software that comes with your printer includes the printer driver software and EPSON Status Monitor 3. The printer driver is software that allows your computer to control the printer. You need to install the printer driver so your Win...
Page 31 - Print Setup
Printer Software 25 2 2 2 2 2 2 2 2 2 2 2 2 ❏ When you access the printer driver from the Start menu, the printer driver settings you make apply to all your applications. See “Accessing the printer driver from the Start menu” on page 26 for more information. See “Changing the printer driver settings...
Page 32 - Accessing the printer driver from the Start menu
26 Printer Software 2. Make sure that your printer is selected and then click Printer , Setup , Properties , or Options . (You may need to click a combination of these buttons.) The Properties window appears, and you see the Paper, Graphics, and Device Options menu. These menus contain the printer d...
Page 33 - Changing the printer driver settings; OK
Printer Software 27 2 2 2 2 2 2 2 2 2 2 2 2 4. To view a menu, click the corresponding tab at the top of the window. See “Changing the printer driver settings” on page 27 to change the settings. Changing the printer driver settings You can change the printer driver settings from the printer ’ s Prop...
Page 35 - or
Printer Software 29 2 2 2 2 2 2 2 2 2 2 2 2 1. Select Print Setup or Print from the File menu of your application software. The Print or Print Setup dialog box appears. 2. Make sure that your printer is selected and then right-click your printer icon and select Printing Preferences (Windows XP or 20...
Page 36 - then click
30 Printer Software 3. To view a menu, click the corresponding tab at the top of the window. See “Changing the printer driver settings” on page 32 to change the settings. Accessing the printer driver from the Start menu Follow these steps to access the printer driver from the Start menu: Note: The s...
Page 37 - Printing Preferences
Printer Software 31 2 2 2 2 2 2 2 2 2 2 2 2 2. Right-click your printer icon, and click Printing Preferences (for Windows XP or 2000), Document Defaults (for Windows NT 4.0). The Printing Preferences dialog box or the Document Properties dialog box, which contains the Layout and Paper/Quality menus ...
Page 38 - When you finish making your printer driver settings, click
32 Printer Software 3. To view a menu, click the corresponding tab at the top of the window. See “Changing the printer driver settings” on page 32 to change the settings. Changing the printer driver settings Your printer driver has two menus from which you can change the printer driver settings: Lay...
Page 39 - Printer Driver Settings Overview; Printer settings
Printer Software 33 2 2 2 2 2 2 2 2 2 2 2 2 Printer Driver Settings Overview The following tables show the Windows printer driver settings. Note that not every setting is available in all versions of Windows. Printer settings Settings Explanations Paper size Select the size of the paper you want to ...
Page 40 - Monitoring settings; Using EPSON Status Monitor 3; EPSON Status Monitor 3 is available only when:
34 Printer Software Monitoring settings Using EPSON Status Monitor 3 EPSON Status Monitor 3 that comes with your printer is available for Windows Me, 98, 95, XP, 2000 or NT 4.0. It allows you to monitor your printer’s status, alerts you when printer errors occur, and provides troubleshooting instruc...
Page 41 - Setting up EPSON Status Monitor 3; Follow these steps to set up EPSON Status Monitor 3:
Printer Software 35 2 2 2 2 2 2 2 2 2 2 2 2 Note: If you install the driver using Add Printer in the Printers folder, or using the “Point and Print” method, EPSON Status Monitor 3 may not function properly. If you want to use EPSON Status Monitor 3, reinstall the driver as described in the Setup She...
Page 42 - Accessing EPSON Status Monitor 3; Do one of the following to access EPSON Status Monitor 3:
36 Printer Software 3. The following settings are available: Note: Click Default to revert all items to the default settings. Accessing EPSON Status Monitor 3 Do one of the following to access EPSON Status Monitor 3: ❏ Double-click the printer-shaped shortcut icon on the taskbar. To add a shortcut i...
Page 43 - Control Panel
Control Panel 37 3 3 3 3 3 3 3 3 3 3 3 3 Chapter 3 Control Panel Buttons and Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Selecting a Font . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 About Your Printer’s Defaul...
Page 44 - Buttons and Lights
38 Control Panel Buttons and Lights 1 LF/FF button ❏ Feeds paper line by line when pressed shortly. ❏ Ejects a single sheet or advances continuous paper to the next top-of-form position when held down for a few seconds. 2 Micro Adjust When you hold down the Pause button for three seconds, the printe...
Page 45 - Pause button
Control Panel 39 3 3 3 3 3 3 3 3 3 3 3 3 4 Pause button ❏ Stops printing temporarily, and resumes printing when pressed again. ❏ When held down for three seconds, enters the Micro Adjust mode. When pressed again, exits the Micro Adjust mode. Pause light ❏ On when the printer is paused. ❏ Flashes whe...
Page 46 - Selecting a Font; Bitmap font
40 Control Panel Selecting a Font You can select the printer’s fonts, pitch, and size by using the default-setting mode. See “Changing default settings” on page 47 for instructions on how to change the default settings. Note: ❏ The available pitch or size depends on the font you select. See the tabl...
Page 47 - About Your Printer’s Default Settings; Understanding default settings
Control Panel 41 3 3 3 3 3 3 3 3 3 3 3 3 About Your Printer’s Default Settings The default settings control many printer functions. While you can often set these functions through your software or printer driver, you may sometimes need to change a default setting from the printer’s control panel usi...
Page 49 - Page length for tractor; You can select auto print direction, bidirectional printing (; Software; When you select
Control Panel 43 3 3 3 3 3 3 3 3 3 3 3 3 Page length for tractor This setting allows you to set the page length (in inches) for the continuous paper loaded on the tractor. Skip over perforation This feature is available only when continuous paper is selected as the paper source. When you turn on thi...
Page 50 - slash
44 Control Panel 0 slash Select the zero character with a slash ( ) (this feature is on) or without a slash (0) (this feature is off). The slash allows you to easily distinguish between the uppercase letter “O” and a zero. High speed draft When high speed draft is on, the printer prints up to 300 cp...
Page 51 - When this option is set to; Packet mode; Be sure to select
Control Panel 45 3 3 3 3 3 3 3 3 3 3 3 3 Baud rate (For LQ-630S only) Use this option to set the data transfer rate (baud) for the serial interface. The baud rate is measured in bits per second (bps). See your computer manual and software documentation for the proper setting. Parity (For LQ-630S onl...
Page 53 - Changing default settings
Control Panel 47 3 3 3 3 3 3 3 3 3 3 3 3 Changing default settings Follow these steps to enter the default-setting mode and change the printer’s default settings: Note: ❏ To print the language selection and default-setting mode instructions, you need five sheets of A4 or letter size single-sheet pap...
Page 55 - Turning on or off the lock-out mode; Follow these steps to turn on the lock-out mode:; Changing the lock-out mode setting
Control Panel 49 3 3 3 3 3 3 3 3 3 3 3 3 Lock-Out Mode You can restrict the use of buttons on the control panel by using the lock-out mode. In the basic setting, you can only use the Pause and Load/Eject buttons, when the lock-out mode is on. Turning on or off the lock-out mode You can turn on or of...
Page 57 - Chapter 4; Troubleshooting
Troubleshooting 51 4 4 4 4 4 4 4 4 4 4 4 4 Chapter 4 Troubleshooting Using the Error Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Power supply problems. . . . . . . ...
Page 58 - Using the Error Indicators
52 Troubleshooting Using the Error Indicators You can identify many common printer problems using the lights on the control panel. If your printer stops working and one or more control panel lights are on or flashing or the printer beeps, use the following table to diagnose and fix the problem. If y...
Page 59 - Problems and Solutions; To clear a paper jam, see “Clearing a Paper Jam” on page 71.; “Power supply problems” on page 54
Troubleshooting 53 4 4 4 4 4 4 4 4 4 4 4 4 n = on, o = off, f = flashing ••• = short series of beeps (three beeps), ••••• = long series of beeps (five beeps) Problems and Solutions Most problems you may encounter while operating your printer have simple solutions. Use the information in this section...
Page 60 - Power supply problems; The printer does not work and the control panel lights are off.; The printer is turned off.
54 Troubleshooting Power supply problems The control panel lights come on briefly but then go off and stay off. Cause What to do The printer’s voltage rating does not match the voltage of your electrical outlet. Check the printer and the outlet voltage ratings. If the voltages do not match, unplug t...
Page 61 - Paper loading or feeding problems; Single sheets; Press the; Paper feeding is crooked or the paper jams.; Setup Sheet
Troubleshooting 55 4 4 4 4 4 4 4 4 4 4 4 4 Paper loading or feeding problems Single sheets The printer does not load single-sheet paper or does not feed it properly. Cause What to do Continuous paper is in the paper path. Press the Load/Eject button to remove the continuous paper. Set the paper rele...
Page 62 - The printer does not fully eject the paper.; Use the; When the printer ejects the paper, the; light flashes; and; Remove the paper by hand the
56 Troubleshooting The paper is old or creased. Use only new, clean sheets of paper. Note: If paper is jammed in the paper path, see “Clearing a Paper Jam” on page 71. The paper-thickness lever is set incorrectly. Set the paper-thickness lever to match the thickness of your paper. See “Adjusting the...
Page 63 - Continuous paper
Troubleshooting 57 4 4 4 4 4 4 4 4 4 4 4 4 Continuous paper The printer does not load continuous paper or does not feed it properly. Cause What to do The paper source is set to single-sheet feeding. Set the paper release lever to the tractor feeding position. See “Setting the paper release lever” on...
Page 64 - The printer does not eject your continuous paper properly.; button to feed the
58 Troubleshooting The paper supply is too far away from the printer. Make sure that your paper supply is within 1 meter (3 feet) of the printer. The holes on the sides of the paper are misaligned. Check that the holes on the sides of the paper are aligned with each other. Also make sure the sprocke...
Page 66 - Printing position problems; Your printing appears too high or low on the page.; Change
60 Troubleshooting Printing position problems Wrong top-of-form position Your printing appears too high or low on the page. Cause What to do The paper size setting in your application software or printer driver does not match the size of the paper you are using. Check the paper size setting in your ...
Page 67 - Wrong tear-off position
Troubleshooting 61 4 4 4 4 4 4 4 4 4 4 4 4 Wrong tear-off position The printer prints on (or too far away from) the perforation of your continuous paper. Cause What to do The tear-off position setting is incorrect. Adjust the tear-off position using the Micro Adjust function. See “Adjusting the tear...
Page 68 - Printing or printout quality problems; light is off but the printer does not print.; The; lights are on and the printer does not
62 Troubleshooting Printing or printout quality problems The Pause light is off but the printer does not print. Cause What to do The interface cable is not plugged in securely. Check that both ends of the cable between the printer and the computer are plugged in securely. If the cable is connected c...
Page 69 - The printer sounds like it is printing, but nothing prints.; The ribbon is worn out.; The printer makes a strange noise and stops abruptly.; light flashes and the; The print head is overheated.
Troubleshooting 63 4 4 4 4 4 4 4 4 4 4 4 4 The printer sounds like it is printing, but nothing prints. Cause What to do The ribbon cartridge is not installed properly. Reinstall the ribbon cartridge as described in “Replacing the ribbon cartridge” on page 118. The ribbon is worn out. Replace the rib...
Page 70 - Lines of dots are missing in the printout as shown below.; The print head is damaged.
64 Troubleshooting There is too much slack in the ribbon or the ribbon has come loose. Remove any slack in the ribbon by turning the ribbon-tightening knob, or replace the ribbon cartridge as described in “Replacing the ribbon cartridge” on page 118. Lines of dots are missing in the printout as show...
Page 71 - Incorrect characters are printed.
Troubleshooting 65 4 4 4 4 4 4 4 4 4 4 4 4 Incorrect characters are printed. Cause What to do Your printer and the computer may not be communicating correctly. Make sure that you use the correct interface cable and that the communications protocol is correct. Refer to the Setup Sheet and your comput...
Page 72 - Printing starts too high or too low on the page.; that is
66 Troubleshooting Printing starts too high or too low on the page. Cause What to do The paper size settings in your application software do not match the size of the paper loaded in the printer. Change the paper size settings in your application software or printer driver to match the size of the p...
Page 73 - All the text is printed on the same line.; Check
Troubleshooting 67 4 4 4 4 4 4 4 4 4 4 4 4 All the text is printed on the same line. Cause What to do No line feed command is sent at the end of each line of text. Turn on the auto line feed option in the default-settings mode, so that the printer automatically adds a line feed code to each carriage...
Page 74 - Correcting USB Problems; Vertical printed lines are not aligned.
68 Troubleshooting Correcting USB Problems If you are having difficulty using your printer with a USB connection, read the information in this section. Make sure that your computer is a Windows Me, 98, XP, or 2000 pre-installed model Your computer must be a Windows Me, 98, XP, or 2000 pre-installed ...
Page 77 - Printer does not work correctly with the USB cable; EPSON; Clearing a Paper Jam; Do not pull out the jammed paper when the printer is on.
Troubleshooting 71 4 4 4 4 4 4 4 4 4 4 4 4 Printer does not work correctly with the USB cable If your printer does not work correctly with the USB cable, try one or more of these solutions: ❏ Make sure that the cable you are using is a standard, shielded USB cable. ❏ If you are using a USB hub, conn...
Page 78 - Aligning Vertical Lines in Your Printout
72 Troubleshooting 3. If continuous paper is jammed in the printer, tear off the fresh supply at the back of the printer. 4. Open the paper bail and remove the paper. Remove any remaining pieces of paper. If the paper is stuck where the printer ejects it, gently pull the paper out of the printer. 5....
Page 79 - Printing a Self Test
Troubleshooting 73 4 4 4 4 4 4 4 4 4 4 4 4 2. While holding down the Pause button, turn on the printer. The printer enters the bidirectional adjustment mode. When using continuous paper, the printer prints the instruction sheet and the first set of alignment patterns. 3. When using single-sheet pape...
Page 81 - Printing Hex Dump; The hex dump feature is designed for a connection with DOS-based PC.
Troubleshooting 75 4 4 4 4 4 4 4 4 4 4 4 4 Printing Hex Dump If you are an experienced user or a programmer, print a hexadecimal dump to isolate communication problems between the printer and your software program. In hex dump mode, the printer prints all data it receives from the computer as hexade...
Page 82 - Contacting Customer Support; Product model
76 Troubleshooting Contacting Customer Support If your EPSON product is not operating properly and you cannot solve the problem using the troubleshooting information in your product documentation, contact customer support services for assistance. If customer support for your area is not listed below...
Page 83 - Germany; EPSON Deutschland GmbH; France; Support Technique EPSON France,
Troubleshooting 77 4 4 4 4 4 4 4 4 4 4 4 4 Germany EPSON Deutschland GmbH Service & Support 0180-5234110 Monday to Friday: 9 a.m. to 9 p.m. Saturday to Sunday: 10 a.m. to 4 a.m. Public holidays: 10 a.m. to 4 p.m. (0,12 E per minute) www.epson.de/support/ France Support Technique EPSON France, “C...
Page 84 - SERVICES; du support technique.; Centres de maintenance
78 Troubleshooting 0 892 899 999 (0,34 E/minute) Ouvert du lundi au samedi de 9h00 à 20h00 sans interruption http://www.epson.fr/support/selfhelp/french.htm pour accéder à l' AIDE EN LIGNE. http://www.epson.fr/support/services/index.shtml pour accéder aux SERVICES du support technique. Centres de ma...
Page 92 - Spain; CENTRO DE ATENCIÓN AL CLIENTE
86 Troubleshooting Spain EPSON IBÉRICA, S.A. Avda. Roma 18-26, 08290 Cerdanyola, Barcelona, España Tel.: 34.93.5821500 Fax: 34.93.5821555 CENTRO DE ATENCIÓN AL CLIENTE Tel.: 902 40 41 42 Fax: 93 582 15 16 E-mail: [email protected] www.epson.es www.epson.es/support/ SERVICIOS OFICIALES DE ASISTENCIA T...
Page 96 - United Kingdom; Hemel Hempstead, Hertfordshire HP2 7TJ
90 Troubleshooting United Kingdom EPSON (UK) Ltd. Campus 100, Maylands Avenue, Hemel Hempstead, Hertfordshire HP2 7TJ United Kingdom Tel.: +44 (0) 1442 261144 Fax: +44 (0) 1422 227227 www.epson.co.uk Stylus Products Warranty & Support 08705 133 640 Scanner Products Warranty & Support 08702 4...
Page 97 - Republic of Ireland; Stylus Products Warranty & Support; Italy; Assistenza e Servizio Clienti
Troubleshooting 91 4 4 4 4 4 4 4 4 4 4 4 4 0800 220 546 Republic of Ireland Stylus Products Warranty & Support 01 679 9016 Other Products Warranty & Support 01 679 9015 Sales 1 800 409 132 www.epson.co.uk Italy EPSON Italia S.p.a. Via M. Viganò de Vizzi, 93/95 20092 Cinisello Balsamo (MI) Te...
Page 100 - Portugal; Rua Gregório Lopes Lote 1514 Restelo
94 Troubleshooting Portugal EPSON Portugal, S.A. Rua Gregório Lopes Lote 1514 Restelo COMPUTER SERVICE 2 S.N.C. Via V.Guindani, 10 26100 CREMONA Tel/Fax : 0372-435861 MEDIEL S.N.C. filiale di Catania Via Novara, 9 95125 CATANIA (CT) Tel : 095-7169125 Fax : 095-7160889 TECNO STAFF S.R.L. Via Vivaldi,...
Page 101 - Austria; Netherlands
Troubleshooting 95 4 4 4 4 4 4 4 4 4 4 4 4 1400 - 197 Lisboa Tel.: 21 303 54 00 Fax: 21 303 54 90 Serviço de Apoio a Clientes707 222 000 www.epson.pt Austria EPSON Deutschland GmbH Service & Support 0810-200113 Monday to Friday: 9 a.m. to 9 p.m. Saturday to Sunday: 10 a.m. to 4 a.m. Public holid...
Page 102 - Belgium; Denmark; Sales; Finland
96 Troubleshooting Public holidays: 10 a.m. to 4 p.m. www.epson.nl/support/ Belgium EPSON Deutschland GmbH Service & Support 070-222082 Monday to Friday: 9 a.m. to 9 p.m. Saturday to Sunday: 10 a.m. to 4 a.m. Public holidays: 10 a.m. to 4 p.m. (9 a.m. to 6 p.m.: 0,1735 E per minute, remaining ti...
Page 103 - Croatia; Trg Sportova 11; Macedonia; DIGIT COMPUTER ENGINEERING; Makedonska brigada b.b
Troubleshooting 97 4 4 4 4 4 4 4 4 4 4 4 4 0800 523 010 Sales (09) 8171 0083 www.epson.fi Croatia RECRO d.d. Trg Sportova 11 10000 Zagreb Tel.: 00385 1 3091090 Fax: 00385 1 3091095 Email: [email protected] [email protected] Macedonia DIGIT COMPUTER ENGINEERING 3 Makedonska brigada b.b upravna zgrada ...
Page 104 - REMA COMPUTERS; Slovenia
98 Troubleshooting REMA COMPUTERS Str. Kozara, 64-B-11- 1000 Skopje Tel.: 00389 91 118 159 oppure 00389 91 113 637 Fax: 00389 91 214 338 E-mail: [email protected] oppure [email protected] Slovenia REPRO LJUBLJANA d.o.o. Smartinska 106 1000 Ljubljana Tel.: 00386 1 5853417 Fax: 00386 1 5400130 E...
Page 105 - Switzerland; Hungary
Troubleshooting 99 4 4 4 4 4 4 4 4 4 4 4 4 Public holidays: 10 a.m. to 4 p.m. (9 a.m. to 6 p.m.: 0,1435 E per minute, remaining time: 0,0716 E per minute) http://www.epson.de/eng/support/ Switzerland EPSON Deutschland GmbH Service & Support 0848-448820 Monday to Friday: 9 a.m. to 9 p.m. Saturday...
Page 106 - Slovac Republic; Norway; Sweden
100 Troubleshooting Slovac Republic EPSON Deutschland GmbH Service & Support ++421 02 52625241 Monday to Friday: 8.30 a.m. to 5 p.m. http://www.epson.sk/support/ Czek. Republic EPSON Deutschland GmbH Service & Support 00420-800142052 Monday to Friday: 9 a.m. to 5.30 p.m www.epson.cz/support/...
Page 107 - Yugoslavia; Hazdi Nikole Zivkovica 2; Greece; POULIADIS ASSOCIATES CORP.
Troubleshooting 101 4 4 4 4 4 4 4 4 4 4 4 4 Sales 08 519 92 082 www.epson.se Yugoslavia BS PPROCESOR d.o.o. Hazdi Nikole Zivkovica 2 Beograd-F.R. Tel.: 00381 11 328 44 88 Fax: 00381 11 328 18 70 E-mail: [email protected]; [email protected] [email protected] Greece POULIADIS ASSOCIA...
Page 108 - Turkey; Gümüssuyü Istanbul
102 Troubleshooting Turkey ROMAR PAZARLAMA SANAYI VE TICARET A.S. Rihtim Cad. Tahir Han No. 201 Karaköy 80030 Istanbul Tel.: 0090 212 252 08 09 (ext:205) Fax: 0090 212 252 08 04 E-mail: [email protected] PROSER ELEKTRONIK SANAYI VE TICARET LIMITEDN SIRKETI Inönü Caddesi, Teknik Han, No 72 Kat 3...
Page 109 - ISTANBUL; Bilgisayar Hastanesi; ADANA; Datapro
Troubleshooting 103 4 4 4 4 4 4 4 4 4 4 4 4 ISTANBUL Bilgisayar Hastanesi Inönü Cad. No:72 Teknik Han Kat:3 80090 Gümüssuyu-Taksim/Istanbul Tel : 0 212 252 17 67 Fax : 0 212 244 54 79 E-Mail : [email protected] Datapro Alemdag cad. Bayir Sok. No:5/3 Kisikli/Istanbul Tel : 0 216 461 77 75...
Page 110 - ANKARA
104 Troubleshooting E-Mail : [email protected] Bilgisayar Hastanesi Toros Cd. Doktorlar Sitesi Asma Kat No:39 Seyhan/Adana Tel : 0 322 459 87 27 Fax : 0 322 459 87 28 E-Mail : [email protected] ANKARA Bilgisayar Hastanesi Akay Caddesi No: 22/22 Kavaklidere / Ankara Tel : 0 312 417 16 40 Fax...
Page 111 - ANTALYA; BURSA
Troubleshooting 105 4 4 4 4 4 4 4 4 4 4 4 4 E-Mail : [email protected] ANTALYA Bilgisayar Hastanesi Y.Ulusoy Bulvari-86.Sok. No:24/33 Antalya Tel: 0 242 248 50 10 Fax: 0 242 248 50 09 E-Mail : [email protected] Romar Burhanettin Onat Cad. Zerdalelik Mah. Ekinciler sitesi A blok N.120/A Anta...
Page 112 - DENIZLI; Murat dede mahellesi, 357. sokak No 8/b Denizli4 Çesme mevkii; DIYARBAKIR; ERZURUM
106 Troubleshooting Tel: 0 224 225 29 47 Fax : 0 224 225 29 48 E-Mail : [email protected] DENIZLI Bilgisayar Hastanesi Murat dede mahellesi, 357. sokak No 8/b Denizli4 Çesme mevkii Tel : 0 258 241 97 41 Fax : 0 258 242 1148 E-Mail : [email protected] DIYARBAKIR Bilgisayar Hastanesi Ekinci...
Page 113 - GAZIANTEP; IZMIR; Sair Esref Bulvari No: Kat 5 Daire 503; Romar
Troubleshooting 107 4 4 4 4 4 4 4 4 4 4 4 4 GAZIANTEP Romar Gazi Muhtarpasa Bulvari Buhara Is Merkezi 1 Kat N. 48 Gaziantep Tel : 0 342 215 06 31 Fax : 0 342 215 06 32 E-Mail : [email protected] IZMIR Bilgisayar Hastanesi 1372 Sok. No:24 K:3 D:4-5-6 Çankaya/ Izmir Tel: 0 232 445 80 79 Fax: 0 ...
Page 114 - KOCAELI; Güzeller Mahellesi, Bagdat Caddesi No 195 Gebze/Kocaeli; KONYA; MERSIN
108 Troubleshooting Tel : 0 232 463 39 74 Fax: 0 232 463 39 75 E-Mail : [email protected] KOCAELI Bilgisayar Hastanesi Güzeller Mahellesi, Bagdat Caddesi No 195 Gebze/Kocaeli Tel : 0 262 643 65 66 Fax : 0 262 643 65 67 E-Mail : [email protected] KONYA Bilgisayar Hastanesi Nisantasi Mah. Tam...
Page 115 - SAMSUN; TEKIRDAG; TRABZON; Cyprus
Troubleshooting 109 4 4 4 4 4 4 4 4 4 4 4 4 E-Mail : [email protected] SAMSUN Bilgisayar Hastanesi Çiftlik Mah Sefa Sok. Ayazoglu Apt. 17/1 Samsun Tel : 0 362 231 77 12 Fax : 0 362 234 46 74 E-Mail : [email protected] TEKIRDAG Bilgisayar Hastanesi Omurtak Cad. Ist. Kismi Peksoy Apt. No...
Page 116 - Pouliadis Associated Cyprus Ltd; Poland
110 Troubleshooting Stavrou Avenue Marlen Cart Office 101-102 Stovolos 2035 Nicosia Tel.: 00357 2 368000 Fax: 00357 2 518250 E-mail: [email protected]; [email protected] Pouliadis Associated Cyprus Ltd 75, Limassol Avenue 2121 Nicosia Tel. +357 2 490209 Fax +357 2 490240 Poland EPSON Deu...
Page 117 - Bulgaria; Romania; Estonia; Latvia
Troubleshooting 111 4 4 4 4 4 4 4 4 4 4 4 4 Bulgaria EPSON Deutschland GmbH Service & Support www.epson.bg/support/ Romania EPSON Deutschland GmbH Service & Support +40 212305384115 Monday to Friday: 8.30 a.m. to 5.30 p.m. www.epson.ro/support/ Estonia EPSON Deutschland GmbH Service & Su...
Page 118 - Lithuania; Israel
112 Troubleshooting http://www.epson.lv/support/ Lithuania EPSON Deutschland GmbH Service & Support 8-37-400088 Monday to Friday: 8.30 a.m. to 5.30 p.m. http://www.epson.lt/support/ Israel Warranty & Support 04 8 560 380 www.epson.com Middle East Warranty & Support + 971 (0) 4 352 44 88 ...
Page 119 - For details of EPSON Express centres and Service Repair centres; Bosnia Herzgovina; Vilsonovo setaliste 10; Argentina
Troubleshooting 113 4 4 4 4 4 4 4 4 4 4 4 4 For details of EPSON Express centres and Service Repair centres http://www.epson.co.za/support/index.htm Sales (011) 262 9200 or 0800 00 5956 www.epson.co.za/ Bosnia Herzgovina RECOS d.o.o. Vilsonovo setaliste 10 71000 Sarajevo Tel.: 00387 33 657 389 Fax: ...
Page 120 - Brazil; EPSON DO BRASIL LTDA.; Chile; Providencia, Santiago; Colombia
114 Troubleshooting Brazil EPSON DO BRASIL LTDA. Av. Tucunaré, 720 Tamboré Barueri, São Paulo, SP 06460-020 Tel.: (55 11) 7296-6100 Fax: (55 11) 7295-5624 www.epson.com.br Chile EPSON CHILE, S.A. La Concepción 322 Providencia, Santiago Tel.: (56 2) 236-2453 Fax: (56 2) 236-6524 www.epson.cl Colombia...
Page 121 - Costa Rica
Troubleshooting 115 4 4 4 4 4 4 4 4 4 4 4 4 Costa Rica EPSON COSTA RICA, S.A Embajada Americana, 200 Sur y 300 Oeste San José, Costa Rica Tel.: (50 6) 296-6222 Fax: (50 6) 296-6046 www.epsoncr.com Mexico EPSON MÉXICO, S.A. de C.V. Av. Sonora #150 México, 06100, DF Tel.: (52 5) 211-1736 Fax: (52 5) 5...
Page 122 - Venezuela; La Urbina Sur Caracas, Venezuela; EPSON LATIN AMERICA; USA
116 Troubleshooting Venezuela EPSON VENEZUELA, S.A. Calle 4 con Calle 11-1 La Urbina Sur Caracas, Venezuela Tel.: (58 2) 240-1111 Fax: (58 2) 240-1128 www.epson.com.ve USA (Latin America) EPSON LATIN AMERICA 6303 Blue Lagoon Dr., Ste. 390 Miami, FL 33126 Tel.: (1 305) 265-0092 Fax: (1 305) 265-0097 ...
Page 123 - Chapter 5; Options and Consumables
Options and Consumables 117 5 5 5 5 5 5 5 5 5 5 5 5 Chapter 5 Options and Consumables Ribbon Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118 Genuine EPSON ribbon cartridge . . . . . . . . . . . . . . . . . . . . . . 118Replacing the ribbon cartridge . ...
Page 124 - Ribbon Cartridge; Genuine EPSON ribbon cartridge; Your printer uses the following ribbon cartridge:; Replacing the ribbon cartridge; Follow these steps to replace a used ribbon cartridge:
118 Options and Consumables Ribbon Cartridge Genuine EPSON ribbon cartridge When printing becomes faint, you need to replace the ribbon cartridge. Genuine EPSON ribbon cartridges are designed and manufactured to work properly with your EPSON printer. They ensure proper operation and long life of the...
Page 125 - Grasp the ribbon guide and pull it until it is out of the print
Options and Consumables 119 5 5 5 5 5 5 5 5 5 5 5 5 3. Pull the paper bail forward. 4. Flip the paper bail towards you. Note: When it is difficult to open the paper bail because of the position of the print head, close the printer cover. Then, turn on the printer and the print head moves to the righ...
Page 127 - Hold the ribbon cartridge and insert it into the printer as
Options and Consumables 121 5 5 5 5 5 5 5 5 5 5 5 5 9. Hold the ribbon cartridge and insert it into the printer as shown below; then press both sides of the cartridge firmly to fit the plastic hooks into the printer slots. 10. Slide it into the print head aligning it with the grooves of the print he...
Page 128 - Print Server; The following Printer Servers can be used for LQ-630 only:
122 Options and Consumables 12. Close the paper bail and the printer cover. Print Server You can use this printer as a network printer by installing a print server in the printer’s interface port. See the Administrator’s Manual packaged with this option for instructions on installation and use. The ...
Page 129 - Appendix A; Product Information
Product Information 123 A A A A A A A A A A A A Appendix A Product Information Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124 Warnings, cautions, and notes . . . . . . . . . . . . . . . . . . . . . . . . . 124Hot parts caution symbol . . . . ....
Page 130 - Safety Instructions; Warnings; Hot parts caution symbol
124 Product Information Safety Instructions Warnings, cautions, and notes w Warnings must be followed carefully to avoid bodily injury. c Cautions must be observed to avoid damage to your equipment. Notes contain important information and useful tips on the operation of your printer. Hot parts cauti...
Page 132 - NERGY; For United Kingdom users; Use of options
126 Product Information E NERGY S TAR ® compliance The International E NERGY S TAR ® Office Equipment program is a voluntary partnership with the computer and office equipment industry to promote the introduction of energy-efficient personal computers, monitors, printers, fax machines, copiers, and ...
Page 133 - If you have to fit a plug:; or the Earth symbol
Product Information 127 A A A A A A A A A A A A If you have to fit a plug: As the colours of the mains lead of this appliance may not match coloured markings used to identify the terminals in a plug, please proceed as follows: The green and yellow wire must be connected to the terminal in the plug w...
Page 134 - Printer Parts
128 Product Information Printer Parts ribbon cartridge control panel power switch printer cover edge guide print head paper bail paper guide paper release lever paper-thickness lever OFF center paper support* sprockets* parallel/serial interface connector USB interface connector * tractor unit parts...
Page 135 - Printer Specifications; Mechanical
Product Information 129 A A A A A A A A A A A A Printer Specifications Mechanical Printing method: 24-pin impact dot matrix Printing speed: High speed draft 300 cps at 10 cpi360 cps at 12 cpi Draft 225 cps at 10 cpi(337 cps at 15 cpi maximum) Letter quality 79 cps at 10 cpi Printing direction: Bidir...
Page 137 - Electronic
Product Information 131 A A A A A A A A A A A A Electronic Interfaces: LQ-630: One standard bidirectional, 8-bit, parallel interface with IEEE 1284 nibble mode support, one USB (ver 1.1) interface slot LQ-630S: One EIA-232D serial interface, One USB (ver 1.1) interface slot Buffer: 32KB Built-in fon...
Page 139 - Electrical; Temperature
Product Information 133 A A A A A A A A A A A A Electrical Note: Check the label on the back of the printer for the voltage of your printer. Environmental Paper Note: ❏ Use recycled paper and label only under normal temperature and humidity conditions described below. ❏ Do not load paper that is cur...
Page 148 - Printable area; Continuous paper (including continuous multipart forms)
142 Product Information Printable area Single sheets (including single-sheet multipart forms) Continuous paper (including continuous multipart forms) A 4.2 mm (0.17 inch) or more B The minimum left and right margins are 3.0 mm (0.12 inch) each. The maximum printable width is 203.2 mm (8.0 inches). F...
Page 149 - Standards and Approvals
Product Information 143 A A A A A A A A A A A A Labels (single-sheet) Labels (continuous forms) Standards and Approvals European model: A 3 mm (0.118 inch) or more A 6.35 mm (0.25 inch) or more B 1.2 mm (0.0472 inch) or more C 3 mm (0.118 inch) or more Low Voltage Directive 73/23/EEC EN 60950 EMC Di...
Page 150 - Command Lists; EPSON ESC/P 2 control codes
144 Product Information Command Lists EPSON ESC/P 2 control codes Selecting EPSON ESC/P 2 printer in your software allows you to use the most advanced font and graphics. For more information about the commands, contact EPSON customer services. See “Contacting Customer Support” on page 76 for details...
Page 151 - IBM PPDS Emulation Control Codes; * Effective when the
Product Information 145 A A A A A A A A A A A A IBM PPDS Emulation Control Codes This printer emulates the IBM Proprinter with the following commands. General operation:NUL, DC3, ESC j, BEL, CAN, DC1, ESC Q, ESC [ K, ESC U,ESC [ F Paper feeding:FF, LF, ESC 5, ESC A, ESC A (AGM*), ESC 0, ESC 1, ESC 2...
Page 152 - Cleaning the Printer; Do not use a hard or abrasive brush.
146 Product Information Cleaning the Printer To keep your printer operating at its best, you should clean it thoroughly several times a year. Follow these steps to clean the printer: 1. Turn off the printer and remove any paper loaded in the printer as well as the paper guide. 2. Use a soft brush to...
Page 153 - Transporting the Printer; button and remove any paper loaded
Product Information 147 A A A A A A A A A A A A Transporting the Printer If you need to transport your printer some distance, carefully repack it using the original box and packing materials. Follow these steps to repack the printer in its original packing materials: w Warning: If you have just used...
Page 155 - Glossary
Glossary 149 Glossary ASCII American Standard Code for Information Interchange. A standardized coding system for assigning numerical codes to letters and symbols. auto line feed When this feature is selected in the default-setting mode, each carriage-return (CR) code is automatically followed by a l...
Page 159 - Index; Numerics
Index 153 Index Numerics 0 slash, 44 A A.G.M. (IBM), 45Aligning vertical lines, 73Auto CR (carriage return), 45Auto I/F (interface) wait time, 44Auto line feed, 43Auto tear-off, 10, 43 B Bidirectional printing (Bi-D), 43Button LF/FF, 38Load/Eject, 38Micro Adjust, 38Pause, 38 Buzzer (beeper) setting,...