Page 2 - Table of Contents; ii
Table of Contents ii 7 Interactive TV D ISH HOME 38 C USTOMER S UPPORT 38 8 Timers T IMERS 40 U SING THE T IMERS L IST 42 S ETTING U P A Q UICK R ECORD 42 S ETTING U P AN A UTOMATIC T IMER 42 S ETTING U P A M ANUAL T IMER 43 D ELETING A T IMER 43 O VERLAPPING T IMERS 44 9 Remote Control Setup I MPRO...
Page 3 - Introduction to DISH Network Services; Introduction; DISH N
1 Introduction to DISH Network Services Introduction Introduction So you have a new receiver and you want to know how it works, right? Take a look through this guide and you’ll quickly learn how to use all of the features. This chapter familiarizes you with your DISH Network satellite TV receiver. •...
Page 4 - Chapter 1; ELCOME; Guide Overview
Chapter 1 2 Welcome W ELCOME Congratulations on choosing DISH Network. You are about to experience the excitement and convenience of our Direct Broadcast Satellite (DBS) service, which delivers the very best picture and sound quality. DISH Network consistently provides the latest products and satell...
Page 5 - Guide Conventions; BOUT; ETWORK; Ordering Your Programming Packages
Introduction 3 About Your DISH Network Account Guide Conventions • The names of remote control buttons are all uppercase. Example : Press SAT. • Select means to move the highlight to an on-screen option or choice in a list and press SELECT on the remote control. Example : Select the Locks option. • ...
Page 6 - Where to Find Information on Your Account; ATCHING; TV N; OW
Chapter 1 4 Watching TV Now Where to Find Information on Your Account If you want to know about charges to your DISH Network account or if you would like to make changes to your programming packages, be sure to have your account information handy and choose one of the following: • Go to the website ...
Page 7 - DDITIONAL; DishHOME; TV R; ECEPTION; Rain and Snow Fade
Introduction 5 Additional Services A DDITIONAL S ERVICES Pay-Per-View Catch all the action on Pay-Per-View. Take a break from regular TV and order the latest movies, sports, and special events. For details on ordering Pay-Per-View events, see page 23. Be sure to connect an active phone line to your ...
Page 8 - Solar Interference; HY
Chapter 1 6 Why Connect to a Phone Line Solar Interference Twice a year, the sun moves to a position behind the DISH Network satellite as it orbits the Earth. This event occurs during a few days at the beginning of the spring and the beginning of the autumn and lasts only a few minutes. During these...
Page 9 - Personalizing Your Satellite Receiver; Receiver Customization; ID
59 Personalizing Your Satellite Receiver Receiver Customization Take a look through this chapter and you’ll find out how to change settings on the receiver to make it just the way you like it. As an added bonus, if you find out that you don’t like how it turned out, you can reset the receiver to the...
Page 10 - SING; Caller ID Screens; Setting Up Caller ID Display
Chapter 10 60 Using Caller ID U SING C ALLER ID Caller ID displays on your TV the names of people and/or telephone numbers as they call you if you subscribe to Caller ID from your local phone company. To use this feature, make sure you have a phone line connected to the receiver and that the Caller ...
Page 11 - HANGING
Receiver Customization 61 Changing Languages C HANGING L ANGUAGES You may be able to change the language of some programs. An alternate language may not be available for all programs. Some programs, such as movies, indicate at the beginning whether an alternate language or descriptive video is avail...
Page 15 - ESETTING
Receiver Customization 65 Resetting to Factory Defaults R ESETTING TO F ACTORY D EFAULTS You can reset the receiver to discard any changes you have made to the receiver, except for remote control address settings and locks. Resetting the receiver to factory default settings also discards all Favorit...
Page 16 - IPS
Chapter 10 66 Tips T IPS • To take full advantage of Dolby Digital 5.1 surround sound, you need an optical cable and a stereo that supports this feature. • Be sure to have the receiver connected to an active phone line and have Caller ID service from your phone company to use the Caller ID feature o...
Page 17 - How to Connect Your Satellite Receiver; Connections and Setup; TV
67 How to Connect Your Satellite Receiver Connections and Setup Do you have a handful of cables and a head full of questions? This chapter is the perfect place to find out how to connect the receiver to all kinds of equipment. You’ll find this chapter particularly helpful if you decide to move your ...
Page 18 - ONNECTING; Standard-Definition TV Connections; DISH DVI Connections
Chapter 11 68 Connecting to a TV C ONNECTING TO A TV This section describes how to connect receiver output ports to a TV. Select one of the following methods. Standard-Definition TV Connections You can connect the receiver to a standard-definition (SD) TV in two ways: • RCA Audio/Video connections •...
Page 19 - YP
Connections and Setup 69 Connecting to a TV 1 Connect an DISH DVI cable between the DISH DVI connection on the receiver and HDTV set or monitor. 2 Turn on your receiver and TV using the front panel buttons. 3 Confirm that you are getting a picture from the receiver. Consult your HDTV user’s guide if...
Page 20 - No Picture on the HDTV; Setting Up to Display in HD
Chapter 11 70 Connecting to a TV No Picture on the HDTV This section will help you make a picture on the HDTV in the event that you could not do so in the previous sections. 1 Connect RCA-type cable connections between the receiver and the HDTV. 2 Make sure the receiver and HDTV are on. 3 Make sure ...
Page 21 - HD Display
Connections and Setup 71 Connecting to a TV HD Display You can change the format of the HD display output (called the aspect ratio). To choose between the 16 x 9 widescreen format and the two 4 x 3 screen formats, as well as the output resolution: 1 Press MENU 6-1-9 and select the configuration you ...
Page 23 - Phone Line Connections
Connections and Setup 73 Connecting the Phone Line C ONNECTING THE P HONE L INE You must keep the receiver connected to an active telephone line to order Pay-Per-View programs, use all of the DishHOME Interactive features, or other services from DISH Network with your remote control. Note : You may ...
Page 24 - VCR; VCR Connections
Chapter 11 74 Connecting a VCR 1 Pressing MENU, then select System Setup (6), Installation (1), and then Phone System (4). 2 Select the Touch Tone or the Rotary Phone option in the Phone Type list. 3 Select either the No Prefix or the Prefix Code option in the Outside Line Prefix list. Note : Usuall...
Page 25 - Setting Up the Receiver to Control Your VCR
Connections and Setup 75 Connecting Over-the-Air Antenna/Cable TV Setting Up the Receiver to Control Your VCR Use this section to set up the receiver to control your VCR so that you can use VCR timers. The receiver’s front panel IR BLASTER sends a signal to control the VCR. This signal can bounce of...
Page 27 - Display Options for Local Channels; Transmit Channel Numbers
Connections and Setup 77 Connecting Over-the-Air Antenna/Cable TV Display Options for Local Channels You can set up your local channels in the Program Guide for viewing either with your local channel numbers or the DISH Network four-digit numbers. Digital over-the-air channels are always displayed i...
Page 29 - QAM I; NSTALLATIONS; Resetting Your Receiver
Connections and Setup 79 QAM Installations QAM I NSTALLATIONS If you live in an apartment, condominium or other clustered housing, your television signal is transmitted to you through master multiplexing distribution equipment located in a central area in your dwelling complex. This distribution equ...
Page 30 - Diagnostics; Point Dish and Check Switch
Chapter 11 80 Using Troubleshooting Tools Diagnostics The Customer Service Representative may ask you to open the Diagnostics screen. Remember to have an active phone line connected to your receiver. 1 Press MENU, select System Setup (6), and then select Diagnostics. The Diagnostics screen shows you...
Page 31 - About Your Satellite Receiver; Receiver and Remote Control
7 About Your Satellite Receiver Receiver and Remote Control This chapter helps you get to know your remote control, which in turn lets you use all of the functions of your receiver. After you read the information here, be sure to practice what you learn so that you can quickly understand what’s pres...
Page 32 - Chapter 2; EMOTE; Remote Control Batteries; Low Battery Warning
Chapter 2 8 Remote Control R EMOTE C ONTROL The remote control gives you easy access to all the features of your satellite receiver. You can program the remote to control the satellite receiver and up to three other devices (see page 49). These devices can be a TV, a VCR or DVD player, and a third d...
Page 33 - Remote Control Buttons
Receiver and Remote Control 9 Remote Control Remote Control Buttons 381.book Page 9 Thursday, June 29, 2006 11:00 AM
Page 37 - Open and Close Menus; Highlighting Menu Options
Receiver and Remote Control 13 Using the Menus U SING THE M ENUS The menus make using the receiver and selecting programs quick and easy. Use the menus to control the receiver and to use its features, such as setting locks, choosing a program, or creating a favorites list. Open and Close Menus You c...
Page 38 - List of Choices in the Menus; Canceling a Procedure
Chapter 2 14 Using the Menus List of Choices in the Menus When you make a choice in a list, the receiver does not apply the change until you select Done. If you do not want to save any changes, select Cancel to discard all the changes made in the menu. There are two types of lists: • A single choice...
Page 39 - Using the Virtual Keyboard; While in the Text Field
Receiver and Remote Control 15 Using Text Fields U SING T EXT F IELDS When you use features on the receiver, you might be required to enter information, such as the name of a movie when using Search, into areas known as text fields . Your receiver has two basic ways to enter the information: • Virtu...
Page 41 - Watching TV; Finding Programs to Watch
17 Watching TV Finding Programs to Watch The receiver is on channel 414, but you want to change the channel to 210. How do you change the channel? You know your team is playing, but you’re not sure of the channel. How do you find the game? You’re in the mood for a movie, but you don’t know which one...
Page 42 - Chapter 3; Using the Up and Down Arrows
Chapter 3 18 Changing Channels C HANGING C HANNELS Using the Up and Down Arrows While watching TV, if you want to change the channels one at a time to see what’s on, press the UP and DOWN ARROWS on your remote control. You can also change the channels the same way using the UP and DOWN ARROWS on the...
Page 45 - INDING
Finding Programs to Watch 21 Finding a Program by its Theme F INDING A P ROGRAM BY ITS T HEME You can list and choose programs by the theme of their contents, for example, just movies or just sports. You can then quickly list programs based on that theme, and choose the program you want. This featur...
Page 46 - UESTIONS
Chapter 3 22 Tips T IPS • Press INFO to get more information about the program you highlighted. • Press VIEW TV to cancel almost any screen and return to viewing TV. • Skip forward 24 hours (and then back again) at a time in the Program Guide by press-ing the SKIP FWD (SKIP BACK) button on the remot...
Page 48 - Chapter 4
Chapter 4 24 Buying a Pay-Per-View Program To buy Pay-Per-View programs, you must connect the receiver to an active phone line. After you buy a Pay-Per-View program, you can watch it on all of the receivers on your DISH Network account. Using the remote control, you can order the exact same program ...
Page 50 - Notes
Chapter 4 26 Questions Notes 381.book Page 26 Thursday, June 29, 2006 11:00 AM
Page 51 - Setting Up Your Favorites Lists; Favorites Lists
27 Setting Up Your Favorites Lists Favorites Lists One of the benefits of DISH Network is that you have access to many channels. However, the number of channels can make it difficult to find something to watch. When you read this chapter, you’ll learn how to set up and use Favorites Lists. The infor...
Page 52 - Chapter 5
Chapter 5 28 What are Favorites Lists? W HAT ARE F AVORITES L ISTS ? Favorites Lists are lists of your favorite channels. You can create and change the lists yourself, adding and removing channels as you wish. Your favorite channels can be grouped in up to four lists. • When using a Favorites List, ...
Page 55 - Securing Your Receiver and Account; Locks
31 Securing Your Receiver and Account Locks An important concern to parents is the ability to protect their children. With high tech television comes greater potential for unwanted programming beamed into your home. Use the safeguards described in this chapter to set up and use locks. • W HAT ARE L ...
Page 56 - Chapter 6
Chapter 6 32 What are Locks? W HAT ARE L OCKS ? Locks allow you to password-protect programming based on ratings, or on a channel-by-channel basis. When you have locked the receiver: • If you try to access a locked item or open the Locks menu, the receiver displays a message prompting you to enter t...
Page 61 - Interacting with Your TV; Interactive TV; ISH; USTOMER
37 Interacting with Your TV Interactive TV Play games, shop, and get help from Customer Service! Use the information in this chapter learn about interactive services available on your satellite receiver. • D ISH HOME • C USTOMER S UPPORT 381.book Page 37 Thursday, June 29, 2006 11:00 AM
Page 62 - Chapter 7
Chapter 7 38 DishHOME D ISH HOME Press DISH on the remote control to go to Dish HOME features available with your service. Watch video from popular news, entertainment, and sports networks all on one screen. You can also select an icon from the bottom of the screen for customer support, news, shoppi...
Page 63 - Setting Up and Using Timers; Timers
39 Setting Up and Using Timers Timers Have you found yourself having to make a choice between watching your favorite shows and living your life away from television? This chapter shows you how to set up to record future programs on a VCR so that you’ll never miss your favorite shows. • T IMERS • U S...
Page 64 - Chapter 8; IMERS; Timer Types
Chapter 8 40 Timers T IMERS A timer is your instruction telling the satellite receiver the programs you want to view in the future. For most VCR timers, you select a specific program on a specific channel, and tell the satellite receiver how often you want to record that program. Be sure to set up t...
Page 65 - When a Timer Starts a Recording
Timers 41 Timers When a Timer Starts a Recording For two minutes before a timer starts a recording, the receiver may display a digital countdown on the TV screen. This symbol disappears when the program begins. While the symbol is displayed, you may do one of the following: • Press CANCEL to clear t...
Page 67 - ETTING; ELETING
Timers 43 Setting Up a Manual Timer S ETTING U P A M ANUAL T IMER A manual timer lets you set custom start and stop times for a timer. Select the Timer Frequency. See page 40 for more details on Timer Frequency and Type. D ELETING A T IMER When you no longer need a timer, you can delete it. 381.book...
Page 68 - VERLAPPING
Chapter 8 44 Overlapping Timers O VERLAPPING T IMERS If you try to create event timers for overlapping programs, the receiver displays a screen with the dates and times of both programs. You must delete or edit one of the timers. T IPS • It's very important to leave the receiver enabled to receive u...
Page 69 - Personalizing Your Remote Control; Remote Control Setup
45 Personalizing Your Remote Control Remote Control Setup Great! Another remote control is the last thing you need, right? Well, this remote could be the last remote you’ll ever need. Use the information in this chapter to learn more about using your remote to control much more than just your receiv...
Page 70 - Chapter 9; MPROVING; Changing the Address
Chapter 9 46 Improving Receiver Control I MPROVING R ECEIVER C ONTROL These instructions help you improve your remote control settings to best operate your satellite receiver. Changing the Address Because UHF signals travel long distances and go through walls, a neighbor’s remote may control your re...
Page 71 - Checking the Remote Control Address
Remote Control Setup 47 Improving Receiver Control Checking the Remote Control Address You can see what address is programmed on the remote control by completing the following instructions. 1 Press and hold the SAT mode button for three seconds, until all of the mode buttons light up, and then let g...
Page 72 - Adjusting the Remote Antenna; Installing a UHF Attenuator
Chapter 9 48 Improving Receiver Control Adjusting the Remote Antenna Be sure to set the remote control antenna (back of the receiver) straight up so you can use the remote control from as far away as possible. Don't let the antenna touch anything. If your UHF Pro Remote Control isn't working very we...
Page 73 - ONTROLLING; Remote Control Modes
Remote Control Setup 49 Controlling Other Components C ONTROLLING O THER C OMPONENTS To use the remote to control other devices (such as a TV, VCR, DVD player, tuner, amplifier, or DISH Network satellite receiver), you must first program it to control these other devices. You can do this by either f...
Page 74 - Combination Devices; Instructions
Chapter 9 50 Controlling Other Components Combination Devices If you are programming the remote to control a combination device, such as a TV/VCR or a TV/DVD, program the remote control in one mode, and then repeat the procedure in the other mode. For example, to program the remote to control a TV/V...
Page 75 - Setting Up Using Device Codes Scan
Remote Control Setup 51 Controlling Other Components Setting Up Using Device Codes Scan If the code for your device is not listed in the tables starting on page 93, use this procedure to scan the remote control’s memory for the device code. In the instructions below, the column on the left contains ...
Page 77 - Reading Out the Device Codes
Remote Control Setup 53 Controlling Other Components Reading Out the Device Codes You can find out what device code you’ve set for each remote control mode (TV, VCR, and AUX) . Instructions Additional Information 1 Press and hold the appropriate mode button until all the other mode buttons light up,...
Page 78 - Switching Between TV and Device Volume Control; Controlling the Amplifier’s Volume
Chapter 9 54 Controlling Other Components Switching Between TV and Device Volume Control When you set up the remote to control a TV, the mute and volume buttons control the TV volume. However, if you want to use the AUX mode to control a tuner or amplifier and the device has a volume setting, you ca...
Page 79 - Controlling the TV’s Volume; ECOVER
Remote Control Setup 55 Recover Button Controlling the TV’s Volume 1 Press TV for four seconds, and then let go of it. TV will blink. 2 Press POUND (#). 3 Press the plus (+) side of VOLUME. 4 Press ZERO (0). 5 Press POUND (#). TV flashes three times. Now make sure the remote controls the TV’s volume...
Page 80 - EACHING
Chapter 9 56 Teaching Another Remote Control 1 Make sure the TV is on. 2 Press and hold RECOVER until all four mode buttons light, and then let go of the button. The SAT mode button flashes twice and then all four mode buttons flash three times. 3 Press RECOVER. Wait for the TV or VCR mode button to...
Page 84 - Index
Index 108 N Naming Favorites Lists 29No Picture 88 O Onscreen Menus 13Opening Menus 13Ordering a Pay-Per-View 23Ordering Your Program Packages 3Over-the-Air Antenna 75 Peaking 76Scanning for Channels 76Transmit Channel Numbers 77 Over-the-Air Channels 28Over-the-Air TV Broadcasts 77 P Parental Contr...
Page 85 - Receiver Information; Remote Control Settings
146733 Receiver Information Write the following information in the spaces provided below. You may need to provide this information if you call the Service Center. To get the Conditional Access Numbers, display the Important System Information menu (see Ordering Your Program Packages ). Remote Contro...
Page 86 - Troubleshooting and Device Codes
81 Troubleshooting and Device Codes • T ROUBLESHOOTING T ABLES • R EMOTE C ONTROL D EVICE C ODES 381.book Page 81 Thursday, June 29, 2006 11:00 AM
Page 87 - Reference; ROUBLESHOOTING
Reference 82 Troubleshooting Tables T ROUBLESHOOTING T ABLES Use these tables if you have problems using the system. Look in this section for a description of the problem before calling the Customer Service Center. Many problems arise from basic misunderstandings of how the system works, especially ...
Page 88 - Message Numbers
Reference 83 Troubleshooting Tables Message Numbers Number Possible Reason What to Do 001 • There may be a problem with the multi-dish switch. • Check the coaxial cables and their connections to and from the multi-dish switch. Make sure that all required cables are in place, and check that all cable...
Page 91 - Menus
Reference 86 Troubleshooting Tables Remote Control What Is Happening Possible Reason What to Do You cannot find the remote control. • N/A • Use the receiver front panel Control Buttons to control the receiver until you find the remote. If the remote control is permanently lost or too damaged to use,...
Page 92 - Program Guide or the Browse Banner
Reference 87 Troubleshooting Tables Program Guide or the Browse Banner What Is Happening Possible Reason What to Do In the Program Guide, some channels have a red background. • Red means that you have not subscribed to that channel. You must subscribe to a channel before you can tune the receiver to...
Page 93 - Watching A Program
Reference 88 Troubleshooting Tables Watching A Program What Is Happening Possible Reason What to Do The receiver front panel Power light is on, but the TV image:• is black (no picture)• is frozen• has break-ups• has “snow,” • shows small squares of various colors • The TV set may not be working prop...
Page 96 - Hearing A Program
Reference 91 Troubleshooting Tables Hearing A Program What Is Happening Possible Reason What to Do The receiver front panel Power light is on and there is a good picture on the TV set, but you do not hear any sound. • You may have muted the sound, or set the volume so low that you cannot hear it. • ...
Page 98 - TV Codes
Reference 93 Remote Control Device Codes TV Codes Programming in AUX mode : In most cases use these codes to program in TV mode; however, if programming in AUX mode, press 0 before entering the TV code. A Mark 670 Action 662 Admiral 514 521 605 668 669 675 Aiko 727 Aiwa 751 Akai 570 573 659 660 A-Ma...
Page 99 - VCR Codes
Reference 94 Remote Control Device Codes Samsung 505 506 516 523 526 566 573 612 627 647 652 653 654 655 656 658 659 664 665 667 669 670 679 680 704 717 730 738 Sansui 754 Sanyo 542 590 652 683 SBR 566 Schneider 566 Scott 526 534 537 541 600 652 654 655 657 661 662 665 670 677 682 696 701 Sears 523 ...
Page 100 - Tuner/Amplifier Codes
Reference 95 Remote Control Device Codes Sony 500 501 502 504 STS 678 Sylvania 554 556 567 588 678 679 Symphonic 588 594 683 688 Tandy 581 588 Tashiko 588 676 Tatung 594 682 Teac 588 594 682 Technics 554 633 678 Teknika 554 588 676 678 687 Toshiba 534 535 567 584 590 680 684 688 Totevision 591 675 6...
Page 102 - FCC C
97 • L IMITED W ARRANTY • R ESIDENTIAL C USTOMER A GREEMENT • S TAYING L EGAL • FCC C OMPLIANCE 381.book Page 97 Thursday, June 29, 2006 11:00 AM
Page 103 - Appendix
Appendix 98 L IMITED W ARRANTY This Limited Warranty is a legal document. Keep it in a safe place. Remember to retain your Bill of Sale for warranty service! Any items returned without a copy of the Proof of Purchase will be considered out of warranty. What the Warranty Covers This warranty extends ...
