Page 8 - Thank you for choosing this printer!; Minimizing your printer's environmental impact; Conserving energy
About your printer Thank you for choosing this printer! We've worked hard to make sure it will meet your needs. To start using your new printer right away, use the setup materials that came with the printer, and then skim the User’s Guide to learn how to perform basic tasks. To get the most out of y...
Page 9 - Recycling; Finding information about the printer; Publications
• Clean the printhead. Before replacing and recycling your ink cartridges, try using the “Clean Printhead” and “Deep Clean Printhead” features. These features clean the printhead nozzles to improve the quality of your prints. Recycling • Return empty ink cartridges for reuse or recycling through the...
Page 11 - Understanding the parts of the printer
Understanding the parts of the printer 1 2 4 5 10 9 8 7 6 3 Use the To 1 Paper support Load paper. 2 Wi-Fi indicator Check wireless status. Note: This feature is available in selected models only. 3 Card reader light Check card reader status. The light blinks to indicate that a memory card is beinga...
Page 13 - Ordering and replacing supplies; Replacing ink cartridges
Ordering and replacing supplies Replacing ink cartridges Make sure you have a new ink cartridge or cartridges before you begin. You must install new cartridges immediatelyafter removing the old ones, or the ink remaining in the printhead nozzles may dry out. 1 Turn on your printer. 2 Open the printe...
Page 14 - Ordering ink cartridges
4 Remove the new cartridges from the foil, and then remove the protective cap from each of the ink cartridges.Install the black ink cartridge and then the color ink cartridge. Use two hands to install each cartridge. 1 2 Note: Install the ink cartridges immediately after removing the protective cap ...
Page 15 - Recycling Dell products
Recycling Dell products To return Dell products to Dell for recycling: 1 Click or Start . 2 Click All Programs or Programs , and then select the printer program folder from the list. 3 Select Printer Home . 4 Choose your printer from the printer drop-down list. 5 Click Order supplies in the Maintena...
Page 16 - Using the printer control panel
Using the printer control panel buttons and menus Using the printer control panel The following diagrams explain the sections of the printer control panel: 1 2 3 4 5 6 7 8 9 10 11 12 ON START Color Black Cancel Use the: To 1 Power button • Turn the printer on and off. • Switch to Power Saver mode. N...
Page 18 - Using the printer menus
Using the printer menus Copy menu Scan menu PictBridge menu 1 Copies Quality Lighter/Darker Resize Original Size Photo Reprint Collate Pages per Sheet Copies per Sheet Content Type ID Card Copy Scan to • Computer – Application – Quality – Original Size • Network – Quality – File Type – Original Size...
Page 19 - Changing temporary settings into new default
Setup menu Paper Setup • Paper Size • Paper Type Maintenance • Ink Levels • Clean Printhead • Deep CleanPrinthead • Align Printer • Print Test Page • Replace Printhead Device Setup • Language • Country/Region • Power Saver • Auto Screen Dim • Eco-Mode • Clear Settings Timeout Network Setup 1 • Print...
Page 20 - To change the temporary settings into new default settings; Changing the Power Saver timeout
Photo menu The following Photo options will not time out after two minutes of inactivity or after youturn off the printer, but they will return to the factory default settings when a memorycard or flash drive is removed. • Photo Effects • Photo Size • Layout • Quality To change the temporary setting...
Page 21 - Resetting to factory settings; Using the printer control panel menus; Saving energy with Eco-Mode
Resetting to factory settings Resetting to factory default settings will delete all the printer settings you have previously selected. Using the printer control panel menus 1 From the printer control panel, press . 2 Press the arrow buttons to scroll to Defaults , and then press . 3 Press the arrow ...
Page 23 - Using the printer software; Minimum system requirements; Supported operating systems; Using the Windows printer software; Software installed during printer installation; Printer software
Using the printer software Minimum system requirements The printer software requires up to 500 MB of free disk space. Supported operating systems • Microsoft Windows 7 (Web only) • Microsoft Windows Vista • Microsoft Windows XP • Microsoft Windows 2000 (SP4 or greater) • Linux Ubuntu 8.04 LTS and 8....
Page 25 - Updating the printer software (Windows only); Checking for software updates; Reinstalling the printer software; Uninstalling the printer software; Using the World Wide Web
Updating the printer software (Windows only) Checking for software updates 1 Click or Start . 2 Click All Programs or Programs , and then select the printer program folder from the list. 3 Select Printer Home . 4 Choose your printer from the printer drop-down list. 5 From the Support tab, select Che...
Page 26 - Loading paper; Paper and specialty media guidelines
Loading paper and original documents Loading paper 1 Fan the paper. 2 Center the paper on the paper support. 3 Adjust the paper guides so they rest against the edges of the paper. Note: Do not force paper into the printer. The paper should be flat against the paper support, and the edges should be f...
Page 28 - Saving paper default settings
Load up to: Make sure that: 25 greeting cards, index cards, postcards, or photo cards 1 2 • The print side of the card is faceup. • The paper guides rest against the edges of the cards. • You select Automatic , Normal , or Photo print quality. Note: Draft mode is available but is not recommended for...
Page 29 - Loading original documents on the scanner glass
• If you want to set the default photo print size: a Press the arrow buttons to scroll to Defaults , and then press . b Press to select Photo Print Size . c Press the arrow buttons to select the default photo print size for the printer, and then press . 3 Press until you exit Setup, or press another...
Page 30 - Printing; Tips for printing; Printing a document
Printing Tips for printing • Use the appropriate paper for your print job. • Select a higher print quality for better prints. • Make sure there is enough ink in the ink cartridges. • Remove each sheet as it is printed when printing photos or when working with specialty media. • Select the borderless...
Page 32 - If the printer is using a USB connection; Printing specialty documents; Printing envelopes
3 Select and print the document: If the printer is using a USB connection a Press the arrow buttons to select the file name of the document that you want to print or the folder wherethe document is saved in the memory device. b Press , and then press to start printing the document. If the printer is...
Page 33 - Printing labels; Tips on loading label sheets; Printing on custom-size paper; Printing on both sides of the paper (duplexing)
Printing labels 1 Load the label sheets in the printer. 2 Send the print job: a With a document open, click File Print . b Click Properties , Preferences , Options , or Setup . c From the Paper Size list of the Print Setup tab, choose a paper size that matches the size of the label sheet. Ifno pap...
Page 35 - Working with photos; Using a memory card or flash drive with the printer
Working with photos Using a memory card or flash drive with the printer Memory cards and flash drives are storage devices frequently used with cameras and computers. You can removethe memory card from the camera or the flash drive from the computer and insert it directly into the printer. 1 Insert a...
Page 36 - Supported memory cards and file types; Printing photos using the printer control panel
Supported memory cards and file types Memory Card File Type • Secure Digital (SD) • Micro Secure Digital (with adapter) (Micro SD) • Mini Secure Digital (with adapter) (Mini SD) • MultiMedia Card (MMC) • Reduced Size MultiMedia Card (with adapter) (RS-MMC) • MultiMedia Card mobile (with adapter) (MM...
Page 37 - Printing photos from a memory device using the printer software
7 Press the Color/Black button to set a color or black-and-white print. When you select color or black-only printing, the light near your choice comes on. 8 Press . Note: For best results, allow the prints to dry at least 24 hours before stacking, displaying, or storing. Printing photos from a memor...
Page 38 - Printing photos from a PictBridge-enabled digital camera
Printing photos from a PictBridge-enabled digital camera PictBridge is a technology available in most digital cameras that lets you print directly from your digital camerawithout using a computer. 1 Insert one end of the USB cable into the camera. Note: Use only the USB cable that came with the came...
Page 39 - Printing photos from a memory device using the proof sheet
Printing photos from a memory device using the proof sheet 1 Load letter- or A4-size plain paper. 2 From the printer control panel, press . 3 Insert a memory card or flash drive. 4 Press the arrow buttons to scroll to Proof Sheet , and then press . 5 Press the arrow buttons to select an option to pr...
Page 40 - Printing photos from a digital camera using DPOF; Printing from a Bluetooth-enabled device; Setting up a connection between your printer and a
Printing photos from a digital camera using DPOF If your camera supports Digital Print Order Format (DPOF), then you can specify which photos to print, how many ofeach, and the print settings while the memory card is still in the camera. The printer recognizes these settings whenyou insert the memor...
Page 42 - Setting the Bluetooth security level
Setting the Bluetooth security level 1 Insert a Bluetooth USB adapter into the USB port. Bluetooth R Bluetooth Dongle Connected appears on the display. Note: A Bluetooth adapter is not included with the printer. 2 From the printer control panel, press . 3 Press the arrow buttons to scroll to Bluetoo...
Page 43 - Managing print jobs; Setting your printer as the default printer; Changing the printing mode
Bluetooth Dongle Connected appears on the display. Warning—Potential Damage: Do not touch cables, any network adapter, any connector, the USB Bluetooth adapter, or the printer in the areas shown while actively printing, reading, or writing from a Bluetooth-enableddevice. A loss of data can occur. No...
Page 44 - Changing the printing mode for a single print job; Pausing print jobs; Resuming print jobs; Canceling print jobs
Changing the printing mode for a single print job 1 With a document open, click File Print . 2 Click Properties , Preferences , Options , or Setup . 3 Select Automatic , Quick Print , Normal , or Best . Note: Printing in Draft mode uses less ink and is ideal for printing text documents. Pausing pr...
Page 45 - Copying; Tips for copying; Making copies
Copying Automatic Document Feeder (ADF) Scanner glass Use the ADF for multiple-page documents. Note: The ADF is available only on selected models. If you purchased a printer without anADF, then load original documents or photos onthe scanner glass. Use the scanner glass for single pages, small items...
Page 46 - Copying photos; Enlarging or reducing images; Adjusting copy quality
Copying photos 1 Load photo paper with the glossy or printable side faceup. (If you are not sure which side is the printable side,then see the instructions that came with the paper.) 2 Place a photo facedown on the scanner glass. 3 From the printer control panel, press . 4 Press until Photo Reprint ...
Page 48 - Repeating an image on one page; Copying multiple pages on one sheet; Making a duplex copy manually
Repeating an image on one page You can print the same page image multiple times on one sheet of paper. This option is helpful when creating itemssuch as labels, decals, flyers, and handouts. 1 Load paper. 2 Load an original document faceup into the ADF or facedown on the scanner glass. 3 From the pr...
Page 49 - Canceling copy jobs
4 Press the left or right arrow button to select the number of copies, and then press the Color/Black button to set a color or black-and-white copy. When you select color or black-only printing, the light near your choice comes on. 5 Press . 6 Load the next page of the document. • If you are copying...
Page 50 - Tips for scanning; Scanning to a local or network computer
Scanning Automatic Document Feeder (ADF) Scanner glass Use the ADF for multiple-page documents. Note: The ADF is available only on selected models. If you purchased a printer without anADF, then load original documents or photos onthe scanner glass. Use the scanner glass for single pages, small item...
Page 52 - Scanning documents into an editing application
11 Repeat steps 9 and 10 until all the photos that you want to scan are saved to the printer memory. 12 When asked if you want to scan another page, press the arrow buttons to scroll to No , and then press . The scan is complete when the photo editing application you selected in step 6 opens on the ...
Page 53 - How can I improve the quality of a scan?
Scanning directly to e-mail 1 Load an original document faceup into the ADF or facedown on the scanner glass. 2 Click or Start . 3 Click All Programs or Programs , and then select the printer program folder from the list. 4 Select Printer Home . 5 Choose your printer from the printer drop-down list....
Page 54 - Updating the application list; Canceling scan jobs
Why am I being asked for a PIN? PINs are a security measure used to restrict the scanned information from going into certain locations, or to keepwhat is being scanned from being seen or used by others. You may be prompted to enter a PIN if the networkcomputer you are scanning to requires one. To le...
Page 55 - Networking; Installing the printer on a wireless network; Wireless network compatibility; No Security
Networking Installing the printer on a wireless network Wireless network compatibility Your printer contains an IEEE 802.11g wireless print server. Your printer is compatible with IEEE 802.11 b/g/n routersthat are Wi-Fi certified. If you are having issues with an n router, verify with your router ma...
Page 56 - Printing a network setup page; Information you will need to set up the printer on a wireless
Every device on the wireless network must use the same WPA passphrase. WPA security is an option only oninfrastructure networks with wireless access points and network cards that support WPA. Most newer wirelessnetwork equipment also offers WPA2 security as an option. Note: If your network uses WPA ...
Page 58 - Special wireless installation instructions; Before you begin; Assigning a static IP address
Special wireless installation instructions The following instructions apply to customers outside of North America who are using a wireless broadband box.Some examples of these boxes include LiveBox, AliceBox, N9UF Box, FreeBox, and Club Internet. Before you begin • Make sure your box is wireless-ena...
Page 59 - Changing wireless settings after installation; Advanced wireless setup; Creating an ad hoc wireless network; In Windows Vista
7 Type the IP address you want to assign to the printer in the IP Address field. 8 Click the Submit button. The Submitting Selection message appears. To confirm that the address was successfully assigned, type the static IP address in the Web browser address fieldand then press Enter . The printer W...
Page 60 - In Windows XP
6 Follow the instructions in the “Set up a wireless ad hoc network” wizard. As part of the setup: a Create a network name or SSID for the network between the computer and your printer. b Write down the name of your network. Be sure to use the exact spelling and capitalization. c Go to the Security T...
Page 61 - Adding a printer to an existing ad hoc wireless network
13 In the Network Name (SSID) box, type the name you want to give your wireless network. 14 Write down the network name you chose so you can refer to it when running the wireless setup. Be sure to usethe exact spelling and capitalization. 15 If Network Authentication appears in the list, select Open...
Page 62 - Configuring the printer wirelessly using WPS (Wi-Fi Protected; Switching between USB and wireless connections (Windows only); Using the printer wirelessly; Sharing a printer in a Windows environment
Configuring the printer wirelessly using WPS (Wi-Fi Protected Setup) Wi-Fi Protected Setup (WPS) is a method of configuring computers and printers on a secure wireless network. WPS is faster and eliminates typing errors when new devices are added to a wireless network. The SSID and WPA passphraseare...
Page 63 - Networking FAQ
3 Press Enter , or click OK . The printer folder opens. b Right-click the name of your printer. c Click Sharing . d From the Sharing tab, select Share this printer or Shared as , and then assign a distinctive name. e Click OK . 3 Locate the printer from the remote computer: Note: The remote computer...
Page 64 - Where do I find my WEP key or WPA passphrase?; Where do I find my SSID?
Look for any of these identifier marks to check if your device is WPS certified: You can find these WPS logos on the side, back, or top of your access point or router. Where do I find my WEP key or WPA passphrase? To find the WEP key or WPA passphrase for the wireless network, view the security sett...
Page 65 - Wireless network examples
How do I find out what type of security my network is using? You must know the WEP key or WPA passphrase and the type of security (WEP, WPA, or WPA2) used on the wirelessnetwork. To obtain this information, see the documentation that came with your wireless access point (wirelessrouter), see the Web...
Page 66 - Scenario 2: Wireless network with Internet access; Scenario 3: Wireless network with no Internet access; Why do I need an installation cable?
Scenario 2: Wireless network with Internet access • All computers and printers connect to the network using a wireless access point or wireless router. • The wireless access point connects the network to the Internet through a DSL or cable modem. Internet Scenario 3: Wireless network with no Interne...
Page 67 - How do I attach the installation cable?; How are infrastructure and ad hoc networks different?
The installation cable connects to a rectangular USB port on the installing computer and the square USB port on theprinter. How do I attach the installation cable? The installation cable attaches to a USB port on the computer and to the square connector on the back of the printer.This connection all...
Page 68 - Finding the signal strength
The following table compares the characteristics and requirements of the two types of wireless networks. Infrastructure Ad hoc Characteristics Communication Through wireless access point Directly between devices Security More security options WEP or no security Range Determined by range and number o...
Page 69 - How can I improve wireless signal strength?
How can I improve wireless signal strength? A common reason wireless printers fail to communicate over a network is poor wireless signal quality. If the signalis too weak, too distorted, or blocked by an object, it cannot carry information between the access point and theprinter. To determine if the...
Page 70 - Can I use my printer on a USB and a network connection at the same
How can I make sure my computer and printer are connected to the same wireless network? If the printer is not on the same wireless network as the computer, you will not be able to print wirelessly. The SSIDof the printer must match the SSID of the computer, if the computer is already connected to th...
Page 71 - How do I find the MAC address?; What is an IP address?
While it is possible to change the MAC address of a network device, it is not common practice to do so. For this reason,MAC addresses are considered permanent. IP addresses are easily changed, so MAC addresses are a more reliablemethod of identifying a specific device on a network. Routers with secu...
Page 72 - How do I locate IP addresses?; How to locate a printer IP address; How are IP addresses assigned?
What is TCP/IP? Networks are able to function because computers, printers, and other devices are able to send data to each other,either through cables or by using wireless signals. This transfer of data is made possible by sets of data transmissionrules called protocols . A protocol can be thought o...
Page 73 - Maintaining ink cartridges; Checking ink levels
Maintaining the printer Maintaining ink cartridges Checking ink levels Using the printer control panel 1 From the printer control panel, press . 2 Press the arrow buttons to scroll to Maintenance , and then press . 3 Press again to select Ink Levels . 4 Press the arrow buttons to check the ink level...
Page 74 - Cleaning the printhead nozzles; Cleaning the exterior of the printer
4 Select Printer Home . 5 Choose your printer from the printer drop-down list. 6 From the Maintenance tab, click Align cartridges . 7 Follow the instructions on the computer screen. If you aligned the cartridges to improve print quality, then print your document again. If print quality has notimprov...
Page 75 - Cleaning the scanner glass
4 Wipe only the outside of the printer, making sure to remove any ink residue that has accumulated on the paperexit tray. Warning—Potential Damage: Using a damp cloth to clean the interior may cause damage to your printer. 5 Make sure the paper support and paper exit tray are dry before beginning a ...
Page 76 - Before you troubleshoot; If Troubleshooting does not solve your problem
Troubleshooting Before you troubleshoot Use this checklist to solve most printer problems: • Make sure the power cord is plugged into the printer and into a working electrical outlet. • Make sure the printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords. ...
Page 77 - Incorrect language appears on the display; Printhead error
• “Printer is printing blank pages” on page 80 • “Printer is busy or does not respond” on page 80 • “Cannot delete documents from the print queue” on page 81 • “Cannot print through USB” on page 81 Incorrect language appears on the display If the "Before you troubleshoot" checklist does not ...
Page 78 - Software did not install
2 Remove the printhead. 3 Wipe the printhead contacts using a clean, lint-free cloth. 4 Reinsert the printhead. Note: If removing and reinserting the printhead does not resolve the error, then contact technical support. Software did not install If you encountered problems while installing, or if you...
Page 79 - Print job does not print or is missing pages; USB
C HECK THE USB CONNECTION 1 Check the USB cable for any obvious damage. If the cable is damaged, then use a new one. 2 Firmly plug the square end of the USB cable into the back of the printer. 3 Firmly plug the rectangular end of the USB cable into the USB port of the computer. The USB port is marke...
Page 80 - Printer is printing blank pages; Printer is busy or does not respond
3 Firmly plug the rectangular end of the USB cable into the USB port of the computer. The USB port is marked with a USB symbol. R EMOVE AND REINSTALL THE PRINTER SOFTWARE Printer is printing blank pages Blank pages may be caused by improperly installed ink cartridges. R EINSTALL THE INK CARTRIDGES A...
Page 81 - Jams and misfeeds troubleshooting; Paper jam in the printer
Cannot delete documents from the print queue If you have jobs stuck in the print queue and cannot delete them to get other jobs to print, then the computer andprinter may not be communicating. R ESTART THE COMPUTER AND TRY AGAIN Cannot print through USB If the "Before you troubleshoot" check...
Page 83 - Print troubleshooting; Poor quality at the edges of the page
Print troubleshooting • “Poor quality at the edges of the page” on page 83 • “Streaks or lines on printed image” on page 83 • “Print speed is slow” on page 84 • “Computer slows down when printing” on page 84 Poor quality at the edges of the page If the "Before you troubleshoot" checklist doe...
Page 84 - Copy and scan troubleshooting
Print speed is slow If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: M AXIMIZE COMPUTER PROCESSING SPEED • Close all applications not in use. • Minimize the number and size of graphics and images in the document. • Remove as many u...
Page 85 - Poor copy or scanned image quality
Copier or scanner does not respond If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: S ET YOUR PRINTER AS THE DEFAULT PRINTER R EMOVE AND REINSTALL THE PRINTER SOFTWARE Scanner unit does not close 1 Lift the scanner unit. 2 Remove a...
Page 86 - Memory card troubleshooting; Memory card troubleshooting checklist
Scan was not successful If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: C HECK THE USB CONNECTION 1 Check the USB cable for any obvious damage. If the cable is damaged, then use a new one. 2 Firmly plug the square end of the USB c...
Page 87 - Cannot print documents from a memory card or flash drive; Photos do not transfer from a memory card across a wireless
Nothing happens when a memory card is inserted If the "Memory card troubleshooting checklist" does not solve the problem, then try one or more of the following: R EINSERT THE MEMORY CARD The memory card may have been inserted too slowly. Remove and then reinsert the memory card quickly. C HE...
Page 88 - Wireless troubleshooting; Wireless troubleshooting checklist
S ELECT THE CORRECT COMPUTER NAME FROM THE SCAN DESTINATION LIST ON THE PRINTER M AKE SURE YOUR WIRELESS NETWORK IS CONNECTED AND ACTIVE If your wireless connection is down, then use a USB cable to connect your printer to your computer. Wireless troubleshooting • “Wireless troubleshooting checklist”...
Page 89 - Resetting the wireless settings to factory defaults; Cannot print over wireless network
• The correct printer port is selected. • The computer and printer are both connected to the same wireless network. • The printer is located away from obstacles or electronic devices that could interfere with the wireless signal. Make sure the printer and wireless access point are not separated by p...
Page 90 - WEP; VPN
1 Obtain the SSID of the network that the computer is connected to. a Type the IP address of your wireless access point (wireless router) into the address field of your Web browser. If you do not know the IP address of the wireless access point: 1 Click , or click Start and then click Run . 2 In the...
Page 94 - Wi-Fi indicator light is still orange; If you are using WEP security
S ELECT THE WIRELESS PORT If you have previously set up your printer as a locally attached printer, then you may need to select the wirelessprinter to use the printer wirelessly. 1 Click , or click Start and then click Run . 2 In the Start Search or Run box, type control printers . 3 Press Enter , o...
Page 95 - If you are using WPA security; MAC
If you are using WPA security A valid WPA passphrase is: • From 8 to 63 ASCII characters. ASCII characters in a WPA passphrase are case-sensitive. or • Exactly 64 hexadecimal characters. Hexadecimal characters are A-F, a-f, and 0-9. If your wireless network is not using security, then you will not h...
Page 100 - Resolving intermittent wireless communications issues
M AKE SURE BIDIRECTIONAL COMMUNICATION IS ENABLED 1 Click , or click Start and then click Run . 2 In the Start Search or Run box, type control printers . 3 Press Enter , or click OK . The printer folder opens. 4 Right-click the printer, and then select Properties from the menu. 5 Click the Ports tab...
Page 101 - SSID
E LIMINATE NETWORK CONGESTION If a wireless network is too busy, the computer and printer may have difficulty communicating with each other.Some causes of wireless network congestion can include: • Transferring large files across the network • Networked games • Peer-to-peer file swapping application...