Page 3 - Dell PowerVault TL1000 Tape Autoloader
Dell PowerVault TL1000 Tape Autoloader User's Guide
Page 5 - Read this first; Contacting Dell; Verify your country or region in the; Choose A Country/Region; menu at the; Contact Us; on the left side of the page.; iii
Read this first Contacting Dell For customers in the United States, call 800-WWW-DELL (800-999-3355). Note: If you do not have an active Internet connection, you can find contactinformation about your purchase invoice, packing slip, bill, or Dell productcatalog. Dell provides online and telephone-ba...
Page 6 - iv
iv Dell PowerVault TL1000 Tape Autoloader User's Guide
Page 7 - Contents; Figures
Contents Read this first . . . . . . . . . . . . iii Contacting Dell . . . . . . . . . . . . . iii Figures . . . . . . . . . . . . . . vii Tables . . . . . . . . . . . . . . . ix Safety and environmental notices . . . xi Safety notices . . . . . . . . . . . . . . xi Laser safety and compliance. . . ...
Page 9 - vii
Figures 1-1. TL1000 Tape Autoloader . . . . . . . 1-1 1-2. Front panel components . . . . . . . 1-2 1-3. Cartridge Magazine . . . . . . . . . 1-4 1-4. Cartridge magazine (top view) . . . . . 1-4 1-5. Rear panel components. . . . . . . . 1-5 1-6. Ultrium half-high tape drive . . . . . . 1-8 1-7. Loca...
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viii Dell PowerVault TL1000 Tape Autoloader User's Guide
Page 11 - Tables; ix
Tables 1. Class I Laser Product . . . . . . . . xii 1-1. Data capacity and recording format 1-2 1-2. Front panel component descriptions 1-2 1-3. Rear panel component descriptions 1-5 1-4. Ultrium data and cleaning cartridgecompatibility with Ultrium tape drive . . . 1-9 1-5. Physical specifications ...
Page 13 - Safety and environmental notices; Safety notices; Danger notice; xi
Safety and environmental notices Safety notices and environmental notices for this product are shown and described. Safety notices Observe the safety notices when this product is used. These safety notices containdanger and caution notices. These notices are sometimes accompanied by symbolsthat repr...
Page 14 - Laser safety and compliance; Performing the safety inspection procedure; Power; xii
If the symbol is... It means... This part or unit is heavy but has a weight smaller than 18kg (39.7 lb). Use care when lifting, removing, or installingthis part or unit. ( C008 ) A hazardous condition due to the unit's susceptibility toelectrostatic discharge. Laser safety and compliance Table 1. Cl...
Page 15 - Rack safety; DANGER; xiii
Rack safety The following general safety information must be used for all rack mounteddevices. DANGER v Always lower the leveling pads on the rack cabinet. v Always install stabilizer brackets on the rack cabinet. v To avoid hazardous conditions because of uneven mechanical loading,always install th...
Page 16 - xiv
CAUTION: Removing components from the upper positions in the rack cabinetimproves rack stability during relocation. Follow these generalguidelines whenever you relocate a populated rack cabinet within aroom or building: v Reduce the weight of the rack cabinet by removing equipment,starting at the to...
Page 17 - Preface; PowerVault; xv
Preface This manual contains information and instructions necessary for the setup,operation, and servicing of the Dell ™ PowerVault ™ TL1000 Tape Library. xv |
Page 18 - xvi
xvi Dell PowerVault TL1000 Tape Autoloader User's Guide
Page 19 - Chapter 1. Product description; The Dell
Chapter 1. Product description “Front panel” on page 1-2 “Cartridge magazine” on page 1-4 “Rear panel” on page 1-5 “Bar code reader” on page 1-6 “SAS host interface” on page 1-6 “Encryption” on page 1-6 “Supported Internet Protocols” on page 1-7 “Simple Network Management Protocol (SNMP) messaging” ...
Page 20 - Front panel
3), 200 GB Tape Cartridge (Ultrium 2), and WORM (Ultrium 6, Ultrium 5, Ultrium4). The library data storage capacity can be further increased by using hardwarecompression. Table 1-1. Data capacity and recording format Type Native Data Capacity Recording Format Ultrium 6 2500 GB (6250 GB at 2.5:1compr...
Page 23 - Rear panel
Rear panel Table 1-3. Rear panel component descriptions Number Component Description 1 Power connector The library connects to a 110/220 volt ac powersupply. 2 Power switch The library is powered ON when the power supplyswitch on the rear panel is ON (|). The library has noindependent power switch o...
Page 24 - or; Application Managed; encryption from the Web User Interface. The factory default; None
Bar code reader The bar code reader is a part of the library accessor. The bar code reader readseach cartridge bar code label that identifies the types of cartridge magazines andtape drive that is installed in the library. It also provides inventory feedback to thehost application, Operator Panel, a...
Page 25 - SNMP traps; Network Time Protocol
Supported Internet Protocols The TL1000 Tape Autoloader supports the Internet protocols: v IPv4 v IPv6 To learn more about IPv4, visit http://www.iana.org/. To learn more about IPv6,visit http://www.ipv6.org/.. Simple Network Management Protocol (SNMP) messaging Occasionally, the library might encou...
Page 26 - Ultrium tape drives; Speed matching; Media
Ultrium tape drives The TL1000 Tape Autoloader supports the Ultrium 4 (S4H), Ultrium 5 (S5H), andUltrium 6 (S6H) half-high tape drives. The Ultrium 4, Ultrium 5, and Ultrium 6 half-high tape drives support the SerialAttached SCSI (SAS) interface. They have one Mini-SAS (SFF-8088) connector. Speed ma...
Page 27 - Some HBAs, such as RAID controllers, do not support LUN scanning.; Location coordinates and element addresses
Table 1-4. Ultrium data and cleaning cartridge compatibility with Ultrium tape drive Ultrium Tape Drive LTO Ultrium Data Cartridges 2500 GB (Ultrium 6) 1500 GB (Ultrium 5) 800 GB (Ultrium 4) 400 GB (Ultrium 3) 200 GB (Ultrium 2) 100 GB (Ultrium 1) Ultrium 6 Read/Write Read/Write Read only Ultrium 5 ...
Page 28 - Library specifications
A storage element address is assigned to each cartridge at the time the cartridge isinserted. Storage element addresses range from 4097 to 4105 (0x1001 to 0x1009)when the I/O station is not enabled, and from 4097 to 4104 (0x1001 to 0x1008)when the I/O station is enabled. Library specifications Table...
Page 29 - Product environment
Table 1-7. Environmental specifications (continued) Parameter Operating (see Note) Storage Shipping Altitude (meters) 0 - 2,500 0 - 2,500 0 - 2,500 Note: The operating environment of the library must not conflict with the media storage requirements. The library can operate at elevated temperatures f...
Page 30 - Supported device drivers
v Keep the library out of printer and copier rooms because of toner and paperdust. Additionally, do not store paper supplies next to the library. v Keep the library away from moving air caused by doorways, open windows,fans, and air conditioners. Ensure that the machine covers are always kept closed...
Page 31 - Chapter 2. User interfaces; The Web User Interface is implemented as a Java; Operator Panel
Chapter 2. User interfaces “Operator Panel” “Web User Interface” on page 2-5 The library has a local interface, the Operator Panel, and a remote Web UserInterface (UI). The Operator Panel is on the front of the library and allows users to work locallyon the library. The Web User Interface allows use...
Page 32 - User Interaction mode
Table 2-1. Operator Panel component descriptions (continued) Number Component Description 4 Cancel key Button that is used to cancel a user action and return to thelast menu item 5 Enter key Button that is used to display a submenu or to select a useraction 6 Ready/Activity LED Green LED lit when th...
Page 33 - Front panel LEDs; Clean Drive LED; Input modes
error LED is ON. The error code remains on the Operator Panel until a key ispressed, which causes the Operator Panel to return to the Home Screen. Numericerror codes are used for unrecoverable errors. Otherwise, text status messages aredisplayed. When the library powers ON or resets, it goes through...
Page 34 - Change Login Password
1. After you navigate to the menu item, press the Enter key to select the menuitem. 2. With the Plus and Minus keys, select one of the various predefined states forthat item. 3. Press the Enter key to apply the new state. Entering numerical values Numerical values are needed for network addresses, p...
Page 35 - Screen elements; The Operator Panel displays a single menu item (; Configuration; menu, the current configuration setting is indicated by an; Web User Interface; Logging in; View Settings; command from the Operator Panel. For example,
Screen elements The Operator Panel displays a single menu item ( 1 in Figure 2-4) on each screen. The existence of other menu items above and below the currently displayed item isindicated by the arrows ( 2 in Figure 2-4) on the right side of the screen. In the Configuration menu, the current config...
Page 36 - or press the; Enter; Common header elements; Help; - Click to read context-sensitive help for the associated page.
After the Web User Interface is started, the login window is displayed. The factory default account login and password for an Administrator account is v Account: admin v Password: secure The account name and password are case-sensitive. After your account name andpassword are entered, use your mouse...
Page 37 - Logoff; - Click to log out of the Web User Interface.; Menus available from the Web User Interface
v Logoff - Click to log out of the Web User Interface. Menus available from the Web User Interface Figure 2-8 shows the Web User Interface window for a User account, Figure 2-9 shows the window for a Superuser account, and Figure 2-10 on page 2-8 shows thewindow for an Administrator account. a29z019...
Page 38 - User privileges; Users
For a complete description of all Web User Interface menu options, see Chapter 4, “Operations,” on page 4-1. User privileges User privilege levels are manually assigned to user accounts created within thelibrary. Controlling access to screens and operations within the library preservesthe integrity ...
Page 39 - Chapter 3. Installation and configuration; Choosing a location
Chapter 3. Installation and configuration “Choosing a location” “Installing in a rack” on page 3-2 “Removing the accessor locking screw” on page 3-7 “Attaching the library to a server” on page 3-8 “Configuring your library with theWeb User Interface” on page 3-11 “Logging in to the Web User Interfac...
Page 40 - Installing in a rack; To install the library in a rack:
Table 3-1. Location criteria (continued) Criteria Definition Clearance v Back: Minimum of 15 cm (6 in.) v Front: Minimum of 30 cm (12 in.) v Sides: Minimum of 5 cm (2 in.) Rack requirements Standard EIA 19-inch rack: 1U space Installing in a rack The TL1000 Tape Autoloader can be easily installed in...
Page 43 - on each
7. Install the rail assemblies into the rack (Figure 3-5 on page 3-6). Ensure the 3holes in the front of the unit align with the 1U space marked on the verticalrails in Step 2. Secure the rails to the rack with 4 flat-head screws 9 on each side of the rack. Use the top and bottom screw locations on ...
Page 45 - Removing the accessor locking screw; in
9. Secure the rear of the library to the rack with a round-head screw 10 on each rear bracket (Figure 3-7). Tighten the other rear bracket screws to securethe library to the rack. 10. Run the SAS cable, power cable, and Ethernet cable through thehook-and-loop fastener strap 12 . Leave enough slack t...
Page 46 - Attaching the library to a server; Connecting the Host Interface cables; To connect the host interface cable to the library:
Attaching the library to a server The drive is attached to a server with the Serial Attached SCSI (SAS) interface. TheWeb User Interface accesses the library with an ethernet interface. Connecting the Host Interface cables To connect the host interface cable to the library: Note: It is recommended t...
Page 47 - Connecting the power cord
2. Attach the host end of the SAS cable to the drive’s SAS connector ( 2 in Figure 3-10 on page 3-8). See “SAS host interface” on page 1-6 for informationabout the type of SAS connector that is required for attachment to the drive. Note: On rack mount installations, run the cable through the hook-an...
Page 48 - Configuring the library
Important: To disconnect all power from the library, turn the power switch to theOFF position, then remove the power cord from the outlet. The powerswitch removes power from portions of the library and the drive, butthe power supply still has ac power at its input. Note: When the library is power-cy...
Page 49 - Configuring your library with the Web User Interface
Table 3-2. Default library configuration settings (continued) Configuration Item Default Setting Library mode Random Loop Enabled Auto Load Enabled Active slots 9 + 0 ENCRYPTION Encryption method None DATE and TIME NTP server Disabled NTP server address 0.0.0.0 Time zone (GMT) +00:00 Date (MM/DD/YYY...
Page 50 - Logging in to the Web User Interface
7. “Configuring encryption settings” on page 3-18 8. “Configuring email notifications” on page 3-20 9. “Configuring trap notifications” on page 3-21 10. “Managing user access” on page 3-23 11. “Saving the library configuration” on page 3-24 Logging in to the Web User Interface To log in to the Web U...
Page 51 - Click; Login; Checking firmware level; System
6. Click Login . Checking firmware level Check the current level of library firmware that is displayed in the System Summary . If an updated level of firmware is available, download and update the library firmware before normal operation starts. See “Updating library and drivefirmware” on page 4-38....
Page 52 - Configuring library settings; Logical library settings; Move Cartridge
Configuring library settings Logical library settings To configure the library access mode settings for the logical library: 1. Expand Configure Library , if necessary, and click Logical in the left navigation pane of the Web User Interface. 2. Select the Library Mode . v Random - In random mode, th...
Page 53 - Physical library settings
second digit configures Column 5, Tier 1 of the magazine as an I/O Station(0 when disabled, and 1 when enabled). The Auto Cleaning function can beenabled only if there is at least one inactive position in the magazine. If AutoCleaning is enabled, the inactive positions become cleaning cartridgeposit...
Page 54 - Configuring network settings
Configuring network settings Once the network settings are entered on the Operator Panel, the current networkconfiguration of the library can be modified with the Web User Interface. Thechanges that are made to the network settings do not take effect until after thelibrary is rebooted. To modify the...
Page 55 - Configuring date and time settings
– Prefix length - Decimal value that indicates the number of contiguous, high-order bits comprising the network portion of the address. – Gateway - Allows access outside the local network. v DNS setting - Select Use DNS to use a domain name server. The DNS server, if entered, allows the encryption, ...
Page 56 - Configuring encryption settings
– NTP server address - Enter the IP address of the time server. IPv4 and IPv6 addresses are supported, depending on the TCP/IP settings. Hostnames can be entered instead of numerical IP addresses if Use DNS is selected in the Network settings. – Time zone - Enter the time zone relative to Greenwich ...
Page 58 - Configuring email notifications
Configuring email notifications Note: This procedure is optional. To set up email notifications of library events: 1. Expand Configure Library , if necessary, and click Notifications in the left navigation pane of the Web User Interface. 2. Click the SMTP (Mail) Settings tab. 3. Configure the SMTP s...
Page 59 - Configuring trap notifications
Configuring trap notifications Note: This procedure is optional. SNMP notifications are not enabled unless thereis a check mark in the SNMP Enabled check box. To disable SNMP notifications, clear the SNMP Enable check box and click Submit . The traps that are supported by the TL1000 Tape Autoloader ...
Page 61 - Managing user access
v Privacy - Privacy service encryption and decryption algorithm, DES or AES. When an algorithm is specified, a privacy password and confirmation of thepassword are required. 7. Select the event level to report in the Trap event field. 8. Click Test to send a test trap notification to the enabled IP ...
Page 62 - Saving the library configuration; Configuring your library with the Operator Panel; Logging in to the Operator Panel
4. Assign a user access role. v User - User access permission allows users to monitor the library, but not to complete functions that affect the library. v Superuser - Superuser access permission allows users to operate the physical and logical library, but not to change configuration settings. v Ad...
Page 65 - Populating the library with cartridges
To stop sequential mode, use the Move Cartridge command to unload the drive. This command cancels sequential mode; the next sequential cartridgeis NOT loaded.To restart sequential mode, use the Move Cartridge command again to load a cartridge; the loading sequence resumes from the home position of t...
Page 66 - Press; Verifying library and drive operation; To verify the library is operating correctly:
Note: Column 5 Tier 2 is reserved as the exchange position. This position isaccessible by the library only. A locking mechanism prevents insertion ofa cartridge into the reserved slot. Each cartridge must be inserted with the indicator arrow on the leading edge ofthe upper surface of the cartridge p...
Page 68 - Now you are ready to use your library.
Note: Library firmware and tape drive firmware are verified and released together.When the latest firmware is updated, verify that all installed componentssuch as the tape drive and library are at the latest levels noted on theSupport website. Mixing different levels of library and tape drive firmwa...
Page 69 - Chapter 4. Operations
Chapter 4. Operations “The Operator Panel”on page 4-3 Monitoring the Library “Configuration settings” on page 4-3 “Current information” on page 4-4 “Firmware revision” on page 4-4 Managing the Library “Unlocking the I/O station” on page 4-4 “Unlocking the cartridge magazine” on page 4-5 “Moving cart...
Page 71 - Configuration settings; Use; to display a list of the library configuration
The Operator Panel Figure 4-1 shows the top-level menu tree structure of the Operator Panel on thefront of the TL1000 Tape Autoloader. For details on how to select commands andoptions, see the description in “Operator Panel” on page 2-1. Monitoring the library Configuration settings Use Configuratio...
Page 72 - Current information; View Current Information; Firmware revision; Service; Managing the library; Unlocking the I/O station
Current information Use View Current Information to display the network settings information. The settings that are displayed include: v Network settings– Worldwide node name– IP address protocol stack– IP address Firmware revision Select Service > View Firmware Revision to display the current ve...
Page 73 - Unlocking the cartridge magazine; Select; Unlock Magazine; to unlock and remove the cartridge magazine.
After the I/O station is closed, wait for the library to complete its inventory beforeyou proceed with normal library operations. Note: A blue release gate in the upper left corner of each column in the cartridgemagazine prevents each cartridge from falling out of the front of themagazine. When manu...
Page 74 - Cleaning the drive manually
Moving cartridges Select Commands > Move Cartridge to move data cartridges and cleaning cartridges between the I/O station, storage positions, and tape drive. Specify the following parameters: v Source Slot - Specify a source that contains a cartridge. v Destination Slot - Specify the destination...
Page 77 - Configuring auto cleaning
Configuring the library Configuring auto cleaning Select Configuration > Configure Auto Cleaning to enable or disable automatic head cleaning of the tape drive in the library. Note: It is recommended that the Auto Clean function is enabled on the library.With the Auto Clean function enabled, driv...
Page 78 - Configuring the library access mode
Configuring the library access mode Select Configuration > Configure Library > Configure Library Mode to set the logical library access mode. Configure the library access mode with the following settings: v Random Mode - In random mode, the library allows the server's (host's) application soft...
Page 79 - to set the date
Configuring date and time settings Select Configuration > Configure Library > Configure Date/Time to set the date and time on your library manually after a power disruption and when daylightsaving time starts and ends. The date is set in MM/DD/YYYY format, and thetime is set in 24-hour HH:MM:S...
Page 82 - Servicing the library; Checking the library error status
To restore your library configuration, see “Saving and restoring configurationsettings” on page 4-32. Servicing the library The Service menu on the Operator Panel gives users access to troubleshooting and maintenance diagnostic tools. Checking the library error status Select Service > View Error ...
Page 83 - Running drive diagnostic procedures
tells the drive to eject the scratch cartridge, and then the cartridge is movedback to the I/O station. The bar code is read again and compared with thevalue stored earlier. 3. When prompted, remove the scratch cartridge from the I/O station.The result of the test (PASSED or error message) is report...
Page 84 - The Web User Interface
The Web User Interface Figure 4-27 shows all the menu options available from the Web User Interface forthe Administrator User account. For information on the menu user accessprivileges for User, Superuser, and Administrator accounts, see Chapter 2, “Userinterfaces,” on page 2-1. M on i tor L ib rar ...
Page 85 - Monitoring the library; The system summary; Monitor Library; to display a summary of the status of
Monitoring the library The system summary Select Monitor Library > System Summary to display a summary of the status of the tape drive and the library, and the current configuration of the library,comprising: v Library name v Library status (OK, Degraded, or Failed). It displays Not Ready whilein...
Page 86 - The library map
v Number of cartridges and slot configuration– Cartridge in the drive (0 or 1); Slots value is always “N/A”– Number of cartridges in the active slots; Number of active slots– Number of cartridges in the cleaning/inactive slots; Number of cleaning/inactive slots – Number of cartridges in the I/O Stat...
Page 88 - Moving cartridges; Manage Library; to move data and cleaning cartridges
Managing the library Moving cartridges Use Manage Library > Move Cartridges to move data and cleaning cartridges between the I/O station, storage positions, inactive slots, and tape drive. Movecartridges by clicking and dragging a cartridge from one location to another, or byright-clicking a cart...
Page 89 - Unloading the drive
Note: Each column has a spring loaded mechanism that pushes the cartridges intoTier 1. Moving a second cartridge into a column moves the first cartridgeinto Tier 2. Cartridges cannot be moved directly from Tier 1 in one columnto Tier 2 in another column in a single move operation (intermediate moveo...
Page 90 - Conducting a library inventory
It is sometimes necessary to take the library offline before library servicingfunctions are completed. Once these operations are finished, it is necessary to bringthe library back online. Note: The tape drive is always online, even when the library is offline. Conducting a library inventory Select M...
Page 99 - Configuring SNMP trap notifications
Configuring SNMP trap notifications Use Configure Library > Notifications > SNMP Settings to configure the trap settings for sending event information whenever an event of a certain level occurs,and to register users who can access the tape library with SNMP Version 3. Thetraps that are suppor...
Page 100 - Saving and restoring configuration settings; Saving and restoring configuration automatically with cookies
– IP address - IPv4 and IPv6 addresses are supported. – Community (v1 or v2c) - SNMP community name. – User name (v3 only) - SNMPv3 unique user name. – Authentication (v3 only) - Authentication algorithm, MD5, or SHA. When an algorithm is specified, an authentication password and confirmation of the...
Page 102 - Operator interventions; Service Library
Servicing the library Operator interventions Select Service Library > Operator Interventions to display a log history summary of information, warning, and error events that occurred for the selected librarycomponent units. The summary can be filtered to display the operator intervention log for a...
Page 103 - Library logs
Library logs Select Service Library > View Library Logs to display a log history summary of errors that occurred. The error log is displayed with sense data information. The summary can befiltered to display errors with specific sense data code types. Click Refresh to read the log of errors from ...
Page 106 - Updating library and drive firmware
Updating library and drive firmware Select Service Library > Firmware Update to update the library and drive firmware. Note: It is the customer's responsibility to maintain the library and drive firmwareat the most recent level. Consider these recommendations to provide maximum performance and re...
Page 107 - Accessor statistics
2. Use Service Library > Firmware Update and click Browse to locate the library firmware file with extension ".fmg" (for example, TL1000_31.3000.fmg) or theLTO SAS drive firmware file with extension".ro" (for example, 85F0L3AH.ro)that you downloaded from the Dell web site, then cl...
Page 110 - Data cartridges
Data cartridges The different generations of Ultrium data cartridges can be identified by color: Table 5-1. Cartridge types and colors Type Color Ultrium 6 Black Ultrium 6 WORM Black and Silvery gray Ultrium 5 Burgundy Ultrium 5 WORM Burgundy and Silvery gray Ultrium 4 Green Ultrium 4 WORM Green and...
Page 111 - Cartridge compatibility
cartridge, across the drive head, and onto a non-removable take-up reel. The headcan then read or write data from or to the tape. The write-protect switch ( 4 in Figure 5-1 on page 5-1 prevents data from being written to the tape cartridge. For more information, see “Write-Protect switch” onpage 5-6...
Page 112 - The following conditions cause WORM media errors to occur:; Requirements for WORM capability
Each WORM cartridge has a unique, worldwide cartridge identifier (WWCID),which consists of the unique CM chip serial number and the unique tape mediaserial number. Ultrium 6 WORM cartridges are two-tone black and silvery-gray. Data security on WORM media Certain built-in security measures help ensur...
Page 113 - Bar code labels; Lx
A tape drive within a library requires the use of a library menu function to eitherautomatically or manually clean the tape drive. See Chapter 4, “Operations,” onpage 4-1. Important: The drive must be cleaned only when it is requested by the drive. The Ultrium Universal Cleaning Cartridge is valid f...
Page 114 - Guidelines for the use of bar code labels
Attention: Do not place any type of mark on the white space at either end of the bar code. A mark in this area might prevent the library from reading the label. Guidelines for the use of bar code labels Apply the following guidelines whenever using bar code labels: v Do not reuse a label or reapply ...
Page 115 - Cartridge care and handling; Do not insert a damaged tape cartridge into the drive. A damaged; Provide training; Define and make personnel aware of data recovery procedures.
eligible to become a scratch (blank) data cartridge. Do not write-protect scratch(blank) cartridges. The tape drive cannot write new data to them. If you must manually set the write-protect switch, slide it left or right to thedesired position. Table 5-6. Location of the write-protect switch 1 Write...
Page 116 - Ensure proper packaging; When shipping a cartridge, use the original or better packaging.; Provide proper acclimation and environmental conditions; Do not expose the cartridge to moisture or direct sunlight.
Ensure proper packaging v When shipping a cartridge, use the original or better packaging. v Always ship or store a cartridge in a jewel case. v Use only a recommended shipping container that securely holds the cartridge inits jewel case during transportation. v Never ship a cartridge in a commercia...
Page 117 - Perform a thorough inspection; Inspect the cartridge for damage before you use or store it.; Handle the cartridge carefully; Do not stack more than six cartridges.
Perform a thorough inspection After you purchase a cartridge and before you use it, complete the following steps: v Inspect the cartridge's packaging to determine potential rough handling. v When a cartridge is inspected, open only the cartridge door. Do not open anyother part of the cartridge case....
Page 118 - Examples of cartridge problems; Look for cartridge mishandling.; Environmental and shipping specifications for tape cartridges
Examples of cartridge problems Example: Split Cartridge Case (see “Perform a thorough inspection” on page 5-9) The cartridge's case is damaged. There is a high possibility of media damage andpotential loss. Perform the following steps: 1. Look for cartridge mishandling. 2. Use the Leader Pin Reattac...
Page 119 - Chapter 6. Troubleshooting; How the library reports problems
Chapter 6. Troubleshooting “How the library reports problems” “Library error message content” on page 6-2 “Diagnosing a problem” on page 6-3 “Isolating problems” on page 6-6 “Installation and configuration problems” on page 6-8 “Interpreting front panel LEDs” on page 6-8 “Reseating cables” on page 6...
Page 120 - Library error message content
Customers can frequently resolve a simple problem themselves by with theinformation found in “Diagnosing a problem” on page 6-3. If the problem isunrecoverable, the customer must contact Dell Technical Support (see “ContactingDell technical support” on page 7-2). Library error message content When a...
Page 121 - Diagnosing a problem
Diagnosing a problem Problem Area If... Then... Cartridge A cartridge is not ejecting fromthe drive... 1. Try unloading the drive (Operator Panel: Commands > Unload ). 2. Power cycle the library. 3. If the cartridge does not eject from the drive, see“Contacting Dell technical support” on page 7-2...
Page 124 - Isolating problems; Isolating library power problems; If power is not working:; Isolating drive problems; Run; Library Verify
Problem Area If... Then... Library NotBooting There is a blank operatorpanel/display... The accessor does not move... The display is stuck oninitialization for extended periodof time... Failure of the login screen to display on the OperatorPanel in 15 minutes indicates that the boot-up process isnot...
Page 125 - Isolating Web User Interface problems; Ensure that the correct IP address is being used on the web browser.; Isolating host attachment interface problems; ), the following procedures are suggested
the interface communication path, run the Test Device function, if available,after the drive is selected. This function writes and reads data across theinterface, also sending a command to the drive to run the internal performanceread/write test. 6. If the host tool, ITDT, cannot detect the drive or...
Page 126 - Installation and configuration problems; Accessor locking screw; Interpreting front panel LEDs
Installation and configuration problems Problems that are encountered during the installation of the library are caused byimproper application software configuration errors or an incorrectly configuredoperating system. If the application software that you are using is notcommunicating with the libra...
Page 129 - Chapter 7. Service procedures
Chapter 7. Service procedures “ITDT-DCR” “Contacting Dell technical support” on page 7-2 ITDT-DCR ITDT-DCR is a tool with multifunction capability and is a quick, convenient, andefficient method for drive firmware updates. It can also assist with drive dumpretrievals. Some of the capabilities of thi...
Page 130 - Contacting Dell technical support
Contacting Dell technical support For customers in the United States, call 800-WWW-DELL (800-999-3355). Note: If you do not have an active Internet connection, you can find contactinformation about your purchase invoice, packing slip, bill, or Dell productcatalog. Dell provides online and telephone-...
Page 131 - Chapter 8. Removal and replacement procedures; Required tools; Unlocking the cartridge magazine manually
Chapter 8. Removal and replacement procedures “Required tools” “Replacing a defective cartridge magazine” “Unlocking the cartridge magazine manually” Required tools Installing or relocating the rack mount kit or deskside kit for your library requiresthe following tool: v #2 Phillips screwdriver Repl...
Page 133 - Appendix A. Error codes; Library error codes
Appendix A. Error codes “Library error codes” “Drive error codes” on page A-11 “Web User Interface error messages” on page A-11 “Trap definitions (types)” on page A-14 When an error occurs during operation of the library, the library stops the currentoperation and displays an error code on the Opera...
Page 146 - The TL1000 library supports the following types of SNMP traps.
Trap definitions (types) The TL1000 library supports the following types of SNMP traps. Table A-4. Trap list Trap ID Event Type Description Clean Drive LED Attention LED Error LED 1 Emergency v Drive error - - ON 2 v Library error - - ON 21 Error v Drive error - - ON 22 v Library error - - ON 51 (Dr...
Page 147 - Appendix B. TapeAlert flags; flags; TapeAlert flags supported by the library
Appendix B. TapeAlert flags “TapeAlert flags supported by the library” “TapeAlert flags supported by the Ultrium tape drive” on page B-3 Additional information is provided to the reader about the tape library and tapedrive. All error code and diagnostic information cannot be accessed from theOperato...
Page 149 - TapeAlert flags supported by the Ultrium tape drive
Table B-1. TapeAlert flags supported by the library (continued) Flag Number Flag Name Description Action Required Type 1 18 LibraryMagazine Library magazinenot present. The library cannot operate without themagazine. 1. Insert the magazine into the library. 2. Restart the operation. C 21 Library Off...
Page 153 - Appendix C. Sense data; Sense Key definitions; Library sense data
Appendix C. Sense data “Sense Key definitions” “Library sense data” “Tape drive sense data” on page C-3 Sense Key definitions Table C-1. Sense key definitions SK Definition 00 No Sense 01 Recovered Error 02 Not Ready 03 Media Error 04 Hardware Error 05 Illegal Request 06 Unit Attention 07 Data Prote...
Page 155 - Tape drive sense data
Tape drive sense data Table C-3. Ultrium Tape drive sense data Byte Bit Address or Name 7 6 5 4 3 2 1 0 0 Valid Address Bit Error Code 1 Segment Number x'00' 2 Filemark EOM (End of medium) ILI (Incorrect length indicator Reserved Sense Key See “Sense Key definitions” on page C-1. 3 Information byte ...
Page 163 - Appendix D. Library Configuration Form; Physical Library; Logical Library
Appendix D. Library Configuration Form Make a copy of this form, fill it out as you are installing and configuring yourlibrary. Update the form each time changes are made to the library. Theinformation that is contained on this form is important, and helpful if a call to Dellservice is necessary. St...
Page 164 - Library and Drive Firmware; Users Accounts
DNS IP address NTP Date/Time Server NTP Server IP address Time Zone Auto Adjustment by PC SMTP (Mail) Server SMTP Server Address Sender Address Subject Mail to 01 Mail to 02 Mail to 03 Mail to 04 Mail Event Level SNMP Server Community Name Location Contact Trap to 01 Trap to 02 Trap to 03 Trap to 04...
Page 165 - Support Notification
User name Access Level Password Support Notification User name Password Appendix D. Library Configuration Form D-3
Page 167 - Accessibility; Features; Navigate by keyboard; Tab; To scroll all the way up or down, press; Home; End; Access the publications
Accessibility Accessibility features help a user with a physical disability, such as restrictedmobility or limited vision, successfully use the HTML version of the customerdocumentation. Features These are the major accessibility features for the HTML version of the Dell PowerVault TL1000 Tape Autol...
Page 169 - Glossary; Dictionary of Computing,; Numbers; A circuit board that adds function to a computer.
Glossary This glossary defines the special terms, abbreviations, and acronyms that are usedin this publication. If you do not find the term that you are looking for, refer to theindex or to the Dictionary of Computing, 1994. Numbers 2:1 compression The relationship between the quantity of data that ...
Page 174 - electronic mail
DRAM Dynamic random-access memory. drive, magnetic tape A mechanism for moving magnetic tape and controlling its movement. Drive Not Configured This message occurs during the first boot after a factory settings restore isrun. This message is not a real issue since it takes time for the library tocon...
Page 176 - differential
format The arrangement or layout of data on a data medium. formatter Part of a magnetic tape subsystem that performs data conversion, speedmatching, encoding, first level error recovery, and interfaces to one or moretape drives. FP File protect. frayed Damaged as if by an abrasive substance. FRU Fie...
Page 178 - liquid crystal display
IOP Input/output processor. IP Internet Protocol. IP address An identifier for a computer or device on an Internet Protocol (TCP/IP)network. Networks that use the TCP/IP protocol route messages that arebased on the IP address of the destination. See IPv4 and IPv6 . IPL Initial program load. IPSec (I...
Page 180 - microprogram
Cartridge, a 2-character code, L1, that represents information about thecartridge. L identifies the cartridge as one that can be read by devices that incorporate LTO technology; 1 indicates that it is the first generation of its type. mega One million of. meter In the Metric System, the basic unit o...
Page 185 - CE
special feature A feature that can be ordered to enhance the capability, storage capacity, orperformance of a product, but is not essential for its basic work. SPI Security Parameters Index. SR Service representative, see also CE . SRAM Static random access memory. SS Status store. SSL (Secure Socke...
Page 189 - Index
Index A access mode library configuration 3-14 accessibility keyboard E-1repeat rate of up and down buttons E-1 shortcut keys E-1 accessor 4-39accessor locking screw removing 3-7 Accessor locking screw 1-5accessor statistics, viewing 4-39account types 2-5Acoustical specifications 1-10active slots 3-...